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Communication Skills

The document provides information about different types of interviews used in hiring processes. It discusses unstructured interviews, phone interviews, structured interviews, situational interviews, behavioral interviews, panel interviews, mass interviews, and one-on-one interviews. Tips are provided for the interviewee to prepare, including researching the company, understanding what the employer evaluates, having good verbal and non-verbal communication, and dressing appropriately. Common interview questions are listed along with guidelines for answering questions about strengths, weaknesses, job acceptance, and knowledge of the company.

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Khansa Fatima
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0% found this document useful (0 votes)
95 views31 pages

Communication Skills

The document provides information about different types of interviews used in hiring processes. It discusses unstructured interviews, phone interviews, structured interviews, situational interviews, behavioral interviews, panel interviews, mass interviews, and one-on-one interviews. Tips are provided for the interviewee to prepare, including researching the company, understanding what the employer evaluates, having good verbal and non-verbal communication, and dressing appropriately. Common interview questions are listed along with guidelines for answering questions about strengths, weaknesses, job acceptance, and knowledge of the company.

Uploaded by

Khansa Fatima
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Interview

• Definition of Interview
Definition of • According to Gary Dressler, “Interview is
a selection procedure designed to predict
Interview future job performance based on applicants’
oral responses to oral inquiries.”
Types of Interview

Unstructured
Structured (Directive)
(Nondirective) Situational Interview.
Interview.
Interview.

Panel Interview One-On-One


Behavioral Interview.
(Board Interview). Interview.

Mass Interview
Phone Interview
(Group Interview),
• Unstructured (Nondirective) Interview
An unstructured interview is an interview where probing, open-
ended questions are asked. It involves a procedure where different
questions may be asked to different applicants.
• Phone Interview
Employers do some interviews entirely by These can actually be
more accurate than face-to-face interviews for judging an
applicant’s conscientiousness, intelligence, and interpersonal skills.
Structured • An interview consisting of a series of
job-related questions asked
(Directive) consistently of each applicant for a
Interview particular job is known as a
structured interview.
• A structured interview typically
contains four types of questions.
• Situational questions
• Job knowledge questions
• Job-sample simulation questions
• Worker requirements questions
• Situational Interview
Situational • In a situational interview, you ask the
Interview candidate what his or her behavior
would be in a given situation.
& Candidates are interviewed about
what actions they would take in
Behavioural various job-related situations.

Interview • Behavioural Interview


• In a behavioural interview, you ask
applicants to describe how they
reacted to actual situations in the
past.
• Panel Interview (Board Interview)
• A panel interview, also known as a
Panel Interview board interview, is an interview
conducted by a team of interviewers,
& who interview each candidate and
Mass Interview then combine their ratings into a final
score.
• Mass Interview (Group Interview)
• The mass/group interview is a
relatively new technique in the west
and almost unknown. It is a
procedure for the discovery of
leadership.
One-On-One Interview
Tips For Interview
Abdullah Shahid
BSELL07203065
Read your CV/ application and skills demanded

Know the company

Prior Go to the company web site

Interview Annual reports

Business news papers, magazines

Directly contact the employees


Main
Annual sales ,
production /
profit, dividend
service
Know the
Company Competitors
Area of
operation

New
product/service
launched
During an interview Employers Evaluate

Self Confidence Interpersonal skills Be honest


you should be confident while fluency in English, listen attentively While answering in the interview,
appearing for interview and answer to the questions asked even if you don’t know the answer
by the interviewer for certain question, be honest in
answer to the interviewer.
Non- verbal • Posture
or Body • Sit erect without learning on the desk or slouching in
the chair, but don’t be stiff and tense
Language • Always make eye contact when you speak, but avoid
continuous staring
• Don’t use too many hand movements and frequent
change of facial expressions not in relation to words
you have expressed
Dress formally and well groomed

You will never get a second chance to make a good


impression
Dress
Outlook Wear something that make you feel comfortable

Use simple accessories like simple jewelry,


watches, ties, etc

Scents, perfumes and after shaves lotion should be


avoided
Effective Verbal communication

Expected If it is English language without M.T Influence

Qualities Of Natural delivery, fluency

The
Candidate Pronounce sentence clearly

Speak little more loudly or lower your voice to draw attention of


the experts if there is an important point or opinion
Do’ & Don’ts

Fatima Habib
BSELL07203043
Do’s
Do take Do take a practice run to the location where you are having the interview.

Do fill If presented with a job application, do fill it out neatly, completely and accurately.

Do bring Do bring extra resumes to the interview.

Do greet Do greet the interviewer & do shake hands firmly.

Do wait Do wait until you are offered a chair before sitting.


Do’s
Do make Do make good eye contact with your interviewer(s)

Do show Do show enthusiasm in the position and the company

Do make sure that your good points come across to the interviewer in a factual sincere
Do make manner

Do stress Do stress your achievements


Don’ts
Do avoid Do avoid controversial topics

Don’t ever Don’t ever lie. Answer questions truthfully, frankly and succinctly

Don’t say Don’t say anything negative about former colleagues, supervisors, or employers

Don’t answer Don’t answer questions with a simple ‘yes’ or ‘no’. Explain whenever possible.

Describe Describe those things about yourself that showcase your talents, skills and determination. Give examples
Don’ts
Don’t inquire Don’t inquire about salary, vacations, bonuses, retirement, or other
about benefits until after you’ve received an offer

Don’t bring
Don’t bring up or discuss personal issues or family problems
up or discuss

Don’t say Don’t say your history, hence it is available in the C.V. itself
INTERVIEW
QUESTIONS
• Muhammad Noman
BSELL07203039
INTERVIEW QUESTIONS
• Tell me about yourself Why did you leave your
previous job?
• What sort of job you are looking for?
• What appeals to you about this job?
• Why do you think you’d be good at this job?
• What are your strengths?
• What are your weaknesses?
• Would you accept this job if it were offered to you?
• What do you know about this company?
• If you take this job, how long would you stay?
• Don’t you think you may be too
old/young/inexperienced?
• The most often asked question in interviews
• Tell your academic record
Tell me • Your skills
about • Your qualification etc.
• Talk about things you have done and jobs you have
yourself held that relate to the position you are interviewing for
• Time: 3 minutes
• Prepare written answer for this question and rehearse
What do you think you do be good at this
job?

The best is to say general and say something like: A job where I love
to work, like the people, can contribute more to the company

A job which is challenging, a job which gives me opportunities to


prove knowledge and skills
What appeals to you about this job?

To achieve through heights and to learn, work hard and quench


my thirst of knowledge in the related field, which I am going to
work

To be unique in decision making skills in the future


INTERVIEW QUESTIONS

• Muhammad Rehan
BSELL07203016
Strength of your subject knowledge

Your ability to prioritize,

Your problem –solving skills,

Your ability to work under pressure,


What are
Your ability to focus on projects,
your
strengths?
Your professional expertise,

Your leadership skills

Your positive attitude.


Would accept this job, if were offered to you?

Yes, certainly I will


accept this job do the No, you have to give
best to the company reason.
or organization.
What do you know about this company?

You must go to the website


How many workers are
and look for the details like
working in that company,
company, products,
volume of the business
services, year of starting
future of business and
the company, their annual
other specific details.
reports, agenda.
Don’t you think you may be too old/
young/inexperienced?

Admit that you However, explain


have no your academic
experience. strength.
Thank-YOu

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