LG - WD 16340 16341 14340 14341 12340 12341
LG - WD 16340 16341 14340 14341 12340 12341
LG - WD 16340 16341 14340 14341 12340 12341
com
e-mail : http://LGEservice.com/techsup.html
WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLE
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD(M)-16340(5)FD
WD(M)-16341(6)FD
WD(M)-14340(5)FD
WD(M)-14341(6)FD
WD(M)-12340(5)FD
WD(M)-12341(6)FD
100
AUG. 2005 PRINTED IN KOREA P/No.:3828ER3048B
101
CONTENTS
1. SPECIFICATION............................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION .................................................................................4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION ............................................................................................................................. 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................12
7. TROUBLESHOOTING.................................................................................................................13
7-1.BEFORE PERFORMING SERVICE ....................................................................................13
7-2.QC TEST MODE..................................................................................................................13
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13
7-4.ERROR DISPLAY ................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................16
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................16
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................19
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................26
10. EXPLODED VIEW AND PARTS LIST .......................................................................................33
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................33
10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ............34
10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .............................................35
APPENDIX (Replacement parts list) ...........................................................................................36
2
1. SPECIFICATION
3
2. FEATURES & TECHNICAL EXPLANATION
2-1.FEATURES
40% Jumbo drum
LG’s jumbo drum can wash about 40% more load than conventional
washing machine. A bigger drum improves the wash performance.
Child-Lock
The Child-Lock system has been developed to prevent children from
pressing any button to change the program during operation.
Auto Restart
Although the washing machine is turned off by a power failure, it
restarts automatically where it stopped when power is supplied
again. And it will be the same the machine is unplugged and is
plugged in again.
Water circulation
Spray detergent solution and water onto the load over and over.
Clothes are soaked more quickly and thoroughly during wash cycle.
The detergent suds can be removed more easily by the water
shower during rinse cycle. The water circulation system uses both
water and detergent more efficiently.
4
2-2.DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing of water temperature,
selected washing temperature and laundry amount.
water
temperature
washing time
5
3. PARTS IDENTIFICATION
ACCESSORIES
6
4. INSTALLATION
Before servicing ask the customer what the trouble is.
Check the adjustment (power supply is 220-240V~, remove the transit bolts....)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works O K or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
High
Low
1
The appliance comes down by
rotating the feet counter-
clockwise.
7
HOW TO CONNECT INLET HOSE
Check that the rubber washer is inside of the
valve connector.
Connect the inlet hose firmly to prevent leak.
Make sure that the hose is not twisted. Avoid submerging the end of the hose.
The drain hose should be placed under 100cm from the floor.
Connect the power plug to the wall outlet. Avoid connecting several electric devices,
It may be the cause of a fire.
8
TEST OPERATION
Check the water heating. Check automatic reverse Check the water supply.
turn.
Check drain and spin Power off and open the Water removal
door
9
5. OPERATION
10
Time Delay Spin button Power button
Press the button when delayed washing is
By pressing the Spin Press the button to turn
needed.
button the spin speed power on and off.
When the button is pressed, is displayed, can be chosen. Press the button to
maximum delay of hours can be set.
cancel the delay finish.
Each press advances time delay by the hour.
Use [Power] button to cancel [Time Delay]
[Time Delay] means the time required from the
present to the completion of washing.
Child - Lock
Child Lock system can be set and
canceled by pressing and holding both
[Rinse+] and [Pre Wash] buttons
simultaneously more than 2 seconds.
Once Child Lock is set, all buttons
are inoperable except power button.
Child Lock system can be set
anytime even during Power-off and
operation.
It is automatically cancelled when an
operational error occur.
• For additional rinse • If the laundry is heavily • If you want to prevent crease, select this
which may assist in soiled, “Pre Wash” button with spin speed.
removing traces of course is effective.
detergent residue. • Pre Wash is available in
• By selecting Rinse+ Cotton and Synthetic.
function, the rinse time
and the rinse water are
increased.
11
6. WIRING DIAGRAM / PROGRAM CHART
* Water Supply : W·S * Intermittent Spin : I·S * Disentangle : D·T
C Washing Rinse A
Spin U
Y Pre Main Normal Rinse +
C E T
Washing Staycooling 1 2 3 4
L W N O Normal
Washing
W
Drain
Drain
D O
Spin
I
Washing
D·T
S E · Heating
Rinsing
Rinsing
Rinsing
Rinsing
Rinsing
· W W W W W Working
Drain
Drain
Drain
Drain
Drain
S · S · I · I · I · I · F
C T S · · · · Time
S S S S S S S S S F
O E (Hour:Minute)
U P 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 (With Intensive)
R
S Time 120 MIN 60 240 120 MIN 120 60 60 60 240 120 360 60 240 120 360 60 240 120 360 60 240 120 360 60 480 120 20 20
(SEC)
E
8 42
Cotton(BIG) ~ About 2:45
87
8 42
Cotton(Small) ~
47
About 2:41
26
Synthetic ~
51
About 1:39
4
Delicate About 1:03
18
4
Wool/Silk 18
About 1:01
4
Handwash 24
About 55
Quick About 40
Rinsing
+ Spin
About 27
Drain About 1
* Basic Cycle
* Optional Cycle
* Pre-Setting Time : Water Supply - 120 sec. * Basic time is minute in washing chart
Drain - 60 sec. * The actual program time can be varied with the load amount,
* ~ Time for varies as the temperature or the amount of laundry water temperature or ambient temperature
WH1
1 2 3
1 2 3
BL BN
GN
COLD ONLY RD /
YL
2 4 3 1
2 4 3 1
WH GY
/ /
BK WH
M P
/ /
V V WH
GN
/
BK YL
POWER CORD
12
7. TROUBLESHOOTING
7-1.BEFORE PERFORMING SERVICE
Be careful of electric shock or disconnecting the parts while troubleshooting.
Voltage of each terminal in 220-240V~ and DC while applying an electric current.
13
7-4.ERROR DISPLAY.
If you press the Start/Pause button when an error in displayed, any error except will disappear and
the machine will change into pause status.
In case of if the error is not resolved within 15 sec. and in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in case of , power will not be turned off.
1 WATER INLET Water has not reached to the pre-set level within 8 min. since
ERROR inlet valve operated, or water has not reached to the normal
level within 25 min.
Load is too small.
2 IMBALANCE The appliance is tilted.
ERROR Laundry is gathered to one side.
Non-distributable things are put into the drum.
5 SENSOR
The sensor pressure switch is out of order.
PRESSURE
S/W ERROR
6 DOOR OPEN The Start/Pause button is pressed with the door open.
ERROR The door switch is out of order.
7 HEATING
ERROR The THERMISTOR is out of order.
14
ERROR SYMPTOM CAUSE
10
AQUA • Water leaks.
LOCK [WD(M)-16340(5)FD/14340(5)FD/12340(5)FD]
15
8. ERROR DIAGNOSIS AND CHECK LIST
8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION
NO POWER
Is the power plug connected firmly to
220-240V~ outlet?
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch
NO
Visit to check
Is displayed?
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Clean the filter of
inlet valve
Is filter in the inlet valve clogged with foreign YES
material?
NO
Visit to check
16
SYMPTOM GUIDE FOR SERVICE CALL
NO
Visit to check
Is displayed?
DRAIN TROUBLE
YES
Is the debris filter clogged with foreign Clean up
material such as pins, coins, etc? YES the filter.
NO
Is the drain hose frozen with water, kinked,
or crushed?
NO
Visit to check
17
SYMPTOM GUIDE FOR SERVICE CALL
YES
Is the softener cap clogged?
YES
Explain how to use softener
Visit to check
18
8-2.FAULT DIAGNOSIS AND TROUBLESHOOTING
CAUTION
NO POWER
YES
(1)
YES
19
NO WATER SUPPLY
NO
Is the tap opened? NO Open the tap.
YES
When you press both Rinse button and Spin Check the AIR CHAMBER
button simultaneously, is the water level frequency YES and the tube clogged
below 240? with impurity.
NO
Is the inlet valve filter clogged with impurity? YES Clean the filter.
NO
Option (Hot) Is resistance between each terminal of INLET Replace the INLET VALVE
VALVE ASSEMBLY 2~8 k ? NO ASSEMBLY.
YES
Option (Hot)
Is water supplied? NO Refer to
NO WATER SUPPLY
YES
Are replaceptacles correctly connected to the Check the wiring on the
Wiring diagram terminals of the INLET VALVE ASSEMBLY? NO dispenser.
YES
Put the detergent in the
correct position
Is detergent put in the correct compartment of
the drawer? NO PRE+MAIN
MAX
max
MAIN WASH
YES : Detergent
20
SOFTENER DOES NOT FLOW IN
Refer to
Option (Hot)
Is water supplied? NO NO WATER SUPPLY
YES
Are receptacles correctly connected to the terminals Check the wiring on the
of the INLET VALVE ASSEMBLY? NO dispenser.
Wiring diagram
YES
Is softener put in the correct compartment of the
NO
MAX
max
Put it in the correct
drawer? compartment.
YES
Clean the cap and
Is the softener cap clogged? YES drawer.
ABNORMAL SOUND
NO
Replace the STATOR
Is there friction noise from the motor? YES ASSEMBLY or ROTOR
ASSEMBLY.
21
HEATING WITHOUT WATER
220-240V
DRAIN MALFUNCTIONING
Is the impeller of the drain pump clogged? YES Remove foreign material.
NO
Is the connector disconnected, disassembled? Reconnect or repair the
YES connector
NO
Is the coil of the drain pump cut-off? Repair the DRAIN PUMP
(resistance of coil is 90~160 ) YES ASSEMBLY.
1 2
NO
When checking voltage between connectors Repair the MAIN PWB
( , ) on spinning, is the voltage 220 - 240V~ NO ASSEMBLY.
as the figure?
MAIN PWB ASSEMBLY
22
WILL NOT CIRCULATE WATER
Is the impeller of the drain pump clogged? YES Remove foreign material.
Hose Hose
Connector NO
Are the Hose Connector and/or Hose clogged? YES Remove foreign material.
NO
Reconnect or repair
Is the connector disconnected, disassembled? YES the connector.
Connector
NO
NO
2 1
23
WASH HEATER TROUBLE
MAIN PWB ASSEMBLY
220 - 240V ~ ?
220-240V
YES
NO
HEATER ASSEMBLY
(105 ~0 )? 6
YES
When checking THERMISTOR on the tub is the
Push the THERMISTOR
THERMISTOR loosened above 2mm from YES tightly to the rubber.
the rubber?
24
SPIN TROUBLE
YES
When pressing Intensive, Rinse Hold and POWER
buttons at the same time after power off, press the
Start/Pause button 2 times, is the drum low speed
YES Normal
spin?
NO
1 3 4
Is it disconnected, or disassembled?
[White : 3pin( ), Red:3pin( ), Red:3pin( ), YES Correct the connector.
Natural:4pin( )]
2 NO
Is it disconnected, or disassembled?
[White:3pin ( ), White:5pin ( )]
YES Correct the connector.
1
2
NO
Resistance of terminal:
About 5 10
YES
Replace the MAIN PWB ASSEMBLY
25
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
Top Plate Assembly Unscrew 2 screws on the back of the top plate.
Pull the top plate backward and upward as shown.
26
DISPENSER ASSEMBLY
PUSH
DRAWER
DISPENSER ASSEMBLY
27
INLET VALVE ASSEMBLY
LOWER COVER
Open the lower cover CAP by using coin and pull out
the lower cover in the arrow direction after a screw is
unscrewed.
28
DOOR ASSEMBLY
GASKET
Take apart the CLAMP ASSEMBLY (cabinet).
Unscrew 2 screws from the CABINET COVER.
Open the lower cover cap and unscrew 1 screw inside
Take apart the LOWER COVER.
29
ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER ASSEMBLY
Bolt
(ROTOR ASSEMBLY)
Disconnect the wiring connector.
Unscrew 6 bolts from the STATOR.
Remove the STATOR.
(1)
(STATOR ASSEMBLY)
Pull out the HINGE, pressing its snap.
Damper
Do not use the pulled out HINGE again
Hinge It may be taken off during operation.
100
2
1 3 3
30
DRAIN PUMP ASSEMBLY
Remove PUMP and CIRCULATION HOSE.
Remove BELLOWS..
Disconnect the wiring.
Unscrew 2 screws
Remove the DRAIN PUMP ASSEMBLY.
HEATER ASSEMBLY
Loosen the M6 heater nuts to pull out the HEATER
ASSEMBLY.
CAUTION
THERMISTOR
31
SWITCH ASSEMBLY, DOOR LOCK
32
10. EXPLODED VIEW AND PART LIST
10-1.THE PART LIST OF CABINET ASSEMBLY
A154
A153
A110
A102
A104
A151 A152
A103
A140
A101
A150
A141
A131
A100
A130 A430
A440
A134 A485
A410
A133
A240
A201
HOT (RED)
A275
A220
33
10-2 THE EXPLODED VIEW OF CONTROL PANEL & DISPENSER
ASSEMBLY
F462 F324 F321
F300 F170
F160
F432
F225
F436
F220 F430
F431
F120
F435
F440
F441
F215 A450
F110
F210
34
10-3 THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY
K351 K350 K360 K143
K123
F140
K411
K121 K122
K420
K125
F320
K320
F465 K111
F463 F466 K310
K110
F310 K141
F464 K311
K140
K105
K115 K410
K610
K510
K514 K130
K611
K560
K512
K131
K530
F468
K340
F467
K550
K342 K346 K344 F145 K520 F461 K540
35