SACRED HEART SR. SEC. SCHOOL, B.R.

S NAGAR, LUDHIANA
BUSINESS STUDIES COMPREHENSIVE ASSIGNMENT CLASS XII
SESSION 2022-23
Q1) “ The various functions of management are simultaneously performed by all the
managers all the time.” Identify the related feature of management.
Q2) “ Coordination begins at planning function and continues till the last function i.e
controlling.” Identify the related feature of coordination.
Q3) Jaideep is working in a multinational company in Pune. The company provides
competitive salaries and perks. Identify the objective of management being described above.
Q4) Identify the nature of management highlighted in the following case:
a) Managers improve their managerial skills with regular application of management
principles.
b) There is no restriction on any person being appointed as manager.
Q5) Identify the level of management for the following positions:
a) Section officer
b) Plant superintendent
c) General manager
d) Personnel manager
Q6) Identify the management function engaged in the following activities:
a) Division of activities and creation of organizational structure
b) Supervision and motivation of employees
Q7) “Any one can be called manager irrespective of the educational qualification possessed.”
Identify the characteristic of the profession that management fulfill in the statement being
discussed above.
Q8) Name the foremen who arranges all the resources and set up to start the work smoothly.
Q9) Which component of business environment requires that in every packet of cigarette
there must be horrified picture and a statutory warning?
Q10) _________level determines the objectives of the organization
Q11)Management is a complex activity with _______dimensions.
Q12) Management increases ____________by reducing costs and increasing productivity.
Q13) __________scientific technique brings uniformity in products and permits
interchangeability.
Q14) ______feature of business environment states that various factors of business
environment affect each other.
Q15) Policies are derived from____________
Q16) “The understanding of Business environment helps the manager to identify “threats.”
What is meant by ‘threats’ here?
Q17) How does political stability be beneficial for business?
Q18) “Planning is done for achieving organizational goals.” Do you agree? Give reasons.
Q19) While formulating a plan, the manager is required to make certain assumptions about
the future. What are these assumptions called?
Q20) Which type of plan has the least flexibility and why?
Q21) Name the type of plan which provides the broad contours of an organisation’s business.
Q22) Following a pre decided plan, when circumstances have changed, may not turn out to
be in the organissation’s interest. Which limitation of planning is indicated here?
Q23) “Inspite of the best efforts of managers sometimes planning fails to achieve desired
results due to its limitations.” Explain any 5 limitations of planning.
Q24) “No admission to students getting less than 60%.” What type of plan is it? Explain.
Q25) On the introduction of goods and Services Tax act, experts in the field of business
started analysing and forecasting its impact on various sectors and industries, Vivek, an
established businessman attended few seminars and conferences organized by such experts to
familiarize himself with this information. He wanted to use these forecasts to reduce the
uncertainity in making decisions for the future in his business.
Explain the step in the planning process that is being discussed in the above paragrap
Q26) Which principle of management aims at securing the loyalty and devotion of the
employees by giving them kind fair and just treatment? Explain it.
Q27) The principles of management can be changed according to the prevailing situation in
the organization. Explain the feature of principle of management is highlighted in the above
case.?
Q28) How do principles of management help managers in taking decisions scientifically?
State.
Q29) A new engineer in a company is offered very low pay by top level. Which principle of
management is being overlooked?
Q30) According to Henri Fayol, if this principle of general management is violated,
“authority is undermined, discipline is in jeopardy, order disturbed and stability threatened.
Identify and the principle.
Q31) What is the objective of time study?
Q32) An employee approached the management to suggest some time saving technique of
production, but he was not appreciated by his superiors. Which principle of management is
disregarded here?
Q33) Which principle of management is violated if one month medical leave is granted to a
supervisor with pay and only one week medical leave to accountant ? Also explain it.
Q34) Mega Ltd. manufactured water-heaters. In the first year of its operations, the revenue
earned by the company was just sufficient to meet its costs. To increase the revenue, the
company analysed the reasons behind the less revenues. After analysis, the company decided:

1. to reduce the labour costs by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.
2. to start manufacturing solar water-heaters and reduce the production of electric
water- heaters slowly.
This will not only help in covering the risks but also help in meeting other objectives.
Identify and explain the objectives of management discussed above

Q35) True or false

a) Coordination is needed only at the middle level of management.
b) Supervisory management is the lowest level of management.
c) Planning is the responsibility of top management.
Q36) How do principles of management helps in meeting changing requirements? What
nature of principles of management does this highlight?
Q37) Rishi Mukerjee has recently joined AMV ltd a company manufacturing refrigerators.
He found that his department was understaffed and other departments were not cooperating
with his department for smooth functioning of the organization, Therefore he ensured that his
department has required number of employees and its cooperation with other department is
improved.
a) Identify the level at which Rishi Mukherjee was working
b) Also,state three more functions required to be performed by Rishi Mukerjee at this level.
Q38) Management is a complex activity having three main dimensions. Explain them.
Q39) Parvesh ltd.decides to have a meeting of all the employees of all departments of the
company. The primary aim is to tell the employees to keep the target of 25% increase in sales
as the main objective when they work through out the year. The meeting is full of ideas
regarding the employees and processes involved. Various plans are made to harness the
potential of the employees and streamline the processes. However, with the passage of time
external business environment checks the capability of the company to adapt to the situations.
The company successfully achieved the target at the end of year.
Identify and state the characterstics of management highlighted in the above para by quoting
the lines.

Q40) Sanchit, after completing his entrepreneurship course from Sweden returned to India
and started a coffee shop ‘AromaCoffee Can’ in a famous mall in New Delhi. The speciality
of the coffee ship was the special aroma of coffee and a wide variety of flavours to choose
from. Somehow, the business was neither profitable nor popular. Sanchit was keen to find out
the reason. He appointed Sandhya, an MBA from a reputed college, as a Manager to find out
the causes for the same.
Sandhya took feedback from the clients and found out that though they loved the special
unique aroma of coffee but were not happy with the long waiting time being taken to process
the order. She analysed and found out that there were many unnecessary obstructions in
between which could be eliminated. She fixed a standard time for processing the order.
She also realised that there were some flavours whose demand was not enough. So, she also
decided to stop the sale of such flavours. As a result with in a short period Sandhya was able
to attract the customers.
Identify and explain any two techniques of scientific management used by Sandhya to solve
the problem.

Q41)Nutan Tiffin Box service was started in Mumbai by the Mumbai Dabbawalas. The
Dabbawalas who are the soul of entire Mumbai aim to provide prompt and efficient services
by providing tasty homemade tiffin to all office goers at the right time and place. The service
is uninterrupted even on the days of bad weather, political unrest and social disturbances.
Recently, they have started online booking system through their website ‘mydabbawala.com’.
Owing to their tremendous popularity amongst the happy and satisfied customers and
members, the Dabbawalas were invited as guest lecturer by top business schools. The
Dabbawalas operate in a group of 25-30 people alongwith a group leader. Each group teams
up with other groups in order to deliver the tiffins on time. They are not transferred on
frequent basis as they have to remember the addresses of their customers. They follow certain
rules while doing trade—no alcohol during working hours; no leaves without permission;
wearing white caps and carrying ID cards during business hours.
Recently, on the suggestion of a few self-motivated fellow men, the dabbawalas thought out
and executed a plan of providing food left in tiffins by customers to slum children. They have
instructed their customers to place red sticker if food is left in the tiffin, to be fed to poor
children later.

1. State any one principle of management given by Fayol

2. Explain one characteristic of management mentioned in the above case.

Q42) The principles of Taylor and Fayol are mutually complementary. One believed that
management should share the gains with the workers while the other suggested that
employees’ compensation should depend on the earning capacity of the company and should
give them a reasonable standard of living.
Identify and explain the principles of Favol and Taylor referred to in the above paragraph.
Q43) Eco-friendly products are gaining power as the consumers’ awareness about
environmental issues has increased over the years and they are conscious about choosing
products that do not have adverse effects on the environment. They are now more conscious
about the carbon emission and climate change effects, and want themselves to be ‘seen’ as a
green advocate among their peers. In such a scenario, it has become a challenge for the
companies as they have to not only meet the needs of the consumers but also ensure that their
products are safe and environment friendly. As a result, there is growing need for better and
advanced technologies to works as a catalyst in this regard.
1. Identify the relevant feature of business environment being discussed above.
2. Describe briefly any three points which highlight the importance of business environment
and its understanding by managers.
Q44) The organic food market in India is growing at 25-30 per cent which reflects a clear
shift in consumer tastes and preferences. The current growth in the organic food market is
driven by multiplicity of factors like rising health consciousness, changing lifestyles, increase
in disposable income and growing availability of organic food products in shopping malls,
retail outlets and online.
In context of the above case:
1. Identify and explain the feature of business environment being referred to here.
2. By quoting phrases from the paragraph identify the various components of general forces
which have led to a growth in the organic food market.
Q45) After winning the election, Prime Minister Mr. Narender Modi launched a Campaign of
‘Swachh Brarat’ and invited various celebrities to be a part of this Abhiyaan. This spread
awareness among the people in society and in general, people started becoming more careful
and aware about the cleanliness around their area. To continue its impact, a new service tax
for Swachh Bharat was also started. The government is planning to import new and better
technology to adopt new methods of treating the garbage and waste.
State the various dimension of business environment mentioned in the above para quoting
the lines from the above para
Q46) Suhasini a home science graduate from a reputed college has recently done a cookery
course. She wished to start her own venture with a goal to provide ‘health food’ at reasonable
price. She discussed her idea with her teacher (|mentor) who encouraged her. After analyzing
various options for starting her business venture, they shortlisted the option to sell readymade
and ‘ready to make’ vegetable shakes and sattu milk shakes. Then they both weighed the pros
and cons of both the shortlisted options.
1. Name the function of management being discussed above and give any one of its
characteristics.
2. Also briefly discuss any three limitations the function discussed in the case
Q47) A Company is manufacturing garments. The manager wants to increase profits by
purchasing new high speed machines or increasing the sale price or using waste material in
manufacturing stuffed toys. He decided that ‘using waste material’ to increase the profit is the
best solution for him.
1. Identify the concept of management involved.
2. Mention the steps involved in the above process by quoting the line from the question
. 3. To complete the process of the concept identified in (a), what two next steps does the
manager have to take?
Q 48) In ‘Chak De India’ movie, Shahrukh Khan becomes the coach of the girls’ hockey
team. He knows that he has to prepare the girls for the international hockey matches and
bring the world cup after winning. For this he prepares a long-team plan and thinks the ways
how to bet the competitors. He coaches the girls to play in different ways like defensive,
offensive, etc. At the outset of a match he explains who will open the match, and how the ball
will be passed by one player to another step by step.
Identify four types of plan that are highlighted in the above case, quoting the lines from it.
Q49)Agile Ltd.’ is a well-known automobile manufacturing company in India. The company
plans to increase the sale of its sedan cars by 20% in the next quarter. In order to achieve the
desired target, the marketing team of the company considers the impact of policy of the
government towards diesel vehicles and the level of competition in this segment of cars. They
explore the various available option like offering more discount to dealers and customers,
providing more customer friendly finance options, lucky draws on test drives, increasing
advertising, offering more of free accessories on the purchase of the car, etc. A thorough
analysis of the various available options is done keeping in view the relative viability of each
option. The company decides to pursue the option of offering more discounts to dealers and
customers in order to boost the sale of sedan cars. In order to implement the plan, they
determine the various discount packages and communicate the same to their product dealers.
To make the prospective consumers aware about the new available benefits, advertisements
are made through various sources of print and electronic media. The market analysts of the
company keep a close watch on the revenue from the sedan cars to study the effect of new
initiatives by the company to promote its sales. In context of the above case:
1. Name the function of management described in the above paragraph.
2. Identify and explain the various steps involved in process the function of management as
identified in part (a) by quoting lines from the paragraph.
Q50) Mita has a successful icecream business at Bikaner, namely ‘Smartflavours’. Her
icecreams are utterly delicious. She makes ice creams from fresh milk and the same are
available in a wide range of flavours and packs. She sets viable business objectives and works
with the same in mind in order to ensure that the customers will come back for purchasing.
Having the first mover advantage, her business was doing well. To earn higher profits she
started cutting down costs. This would sometimes lead to delay in delivery and the icecream
was not reaching the market in time. Over a period of time, the demand for her ice cream
declined and because of it the competitors entered the market. She lost some of her market
share to competitors.
At the beginning of summer season, she got back to back orders for supply of 4,000 ice
cream packs of different flavours for special occasions. To ensure that the task was
completed and orders delivered in time she hired additional workers, She was, thus able to
produce and deliver the ice cream packs but at a high production cost .
While completing activities and finishing the given task for achieving goals, Mita realised
that she was ignoring one of the important aspects of management.
Identify the aspects of management that has been ignored by Mita. Also, explain the same
with the help of an example.
Q51) “Coordination is the essence of management.” Do you agree? Give reasons.
Q52) Understanding of business environment by business managers enables them not only to
identify and evaluate, but also to react to the forces external to their firms.” In the light of the
statement, explain by giving any five points why in the present day competitive market, it is
essential for a business enterprise to remain alert and aware of its environment.
Q53) Identify the dimension of business environment highlighted in the following case:
a) Demand for new clothes increases during festive season
b) Computer has outdated typewriter
c) Stable and dynamic Government is indispensable for future growth.
d) Companies producing hazardous goods have to comply with the provisions of Bureau
of Indian standards Act, 1986
e) MNC’s getting permission to enter into Indian Market.
f) Preference of 3G phones instead of 4G phones.
g) Decrease in people’s preference for food items having artificial preservatives.
h) An increase in income of people raises the demand for products
Q54) How would you characterise business environment? Explain with examples the
difference between general and specific environment.
Q55) Why is management not considered to be a full fledged profession like that of lawyers
and doctors? Explain by giving suitable justification in support pf your answer.
Q56) Principles of management equip the managers to forsee the cause and effect
relationships of their decisions and actions so that the wastages associated with trial and eror
approach can be overcome.
Identify the point of significance of principles of management highlighted above and also
state three other points of significance of principles of management.
Q57) In X ltd the purchase department purchased 10 tonnes of raw material for the
production department. However the production department needed just 7 tonnes. Due to this
reason goods were overproduced and were not accepted by sales department. As a result
some goods remain unsold. Which aspect of management is lacking? Also explain its
importance.
Q58) Identify the following types of plan:
a) They are standardised ways of doing repetitive and routine jobs.
 b) It shows the expected result in numerical terms.
c) They are the steps to be carried out within a broad policy framework
d) It serves as a control device to measure actual performance
e) It is formulated after considering business environment.
f) Girls will be given a rebate of 5% in cut off for admission to colleges.
Q59) ‘Developing premises’ is the last step in the process of one of the managerial functions.
Identify the management function and discuss its various steps.
Q60) Name and explain the technique of Taylor which violates one of the principles of
management given by Henri Fayol.