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Chapter5 Statistical Process Control Questions

Statistical process control (SPC) is defined as the application of statistical techniques to the control of processes. SPC uses statistical methods like control charts to monitor and control processes. Control charts graph data over time and have a center line for the average and upper and lower control limits. This allows process operators to distinguish common from assignable causes of variation and take actions when appropriate. The key benefits of SPC include reduced waste, lower costs through fewer defects, and improved customer satisfaction through more consistent quality.

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Mark Philipp Aban
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53 views

Chapter5 Statistical Process Control Questions

Statistical process control (SPC) is defined as the application of statistical techniques to the control of processes. SPC uses statistical methods like control charts to monitor and control processes. Control charts graph data over time and have a center line for the average and upper and lower control limits. This allows process operators to distinguish common from assignable causes of variation and take actions when appropriate. The key benefits of SPC include reduced waste, lower costs through fewer defects, and improved customer satisfaction through more consistent quality.

Uploaded by

Mark Philipp Aban
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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WORLD CITI COLLEGES

GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

Chapter 5 (Part 3)
Statistical Process Control

Assessment Questions:
I. MULTIPLE CHOICE

1. __________ defined as the application of statistical techniques to the control of


processes.

a. Control Chart
b. Statistical Process Control
c. Natural Variation
d. Assignable-Cause Variation

Answer: B

2. __________ behave like a constant system of chance causes.

a. Normal distribution
b. Range Chart
c. Upper Control Limit
d. Natural Variation

Answer: D

3. ___________ Either averages of subgroup measurements or individual


measurements plotted on the x/y axis and joined by a line.

a. Data Points
b. X axis
c. Y axis
d. R chart

Answer: A

4. ____________ called as the “-3 sigma” line.

a. Traditional Method
b. Ishikawa Diagrams
c. Lower Control Limit
d. The Average or Center Line

Answer: C
WORLD CITI COLLEGES
GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

5. ____________ drawn above the centerline and is often called the “+3 sigma”
line

a. Data Points
b. Upper Control Limit
c. Normal Distribution
d. Average or Center Line

Answer: B

II. ENUMERATION

1. Enumerate the Advantages of Statistical Process Control

Answers:

a. Reduces waste
b. Lead to reduction in the time required to produce the product or service from
end to end due to diminished likelihood that the final product will have to be
reworked, identify bottlenecks, wait times, and other sources of delays
within the process.
c. A distinct advantage over other quality methods, such as inspection – its
emphasis on early detection and prevention of problems
d. Cost reduction
e. Customer satisfaction

2. What are the four key features of Control Charts?

Answers:

a. Data Points
b. The Average or Center Line
c. The Upper Control Limit
d. The Lower Control Limit

3. List at least 1 Statistical Control Process

Answers:
a. Understanding the process
b. Understanding the causes of variation
c. Elimination of the sources of special cause variation
WORLD CITI COLLEGES
GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

References:

1. Heizer J, Render, B. Operations Management


2. Operations Managemet, Statistical control
https://sites.uni.edu/bumblaud/#:~:text=Statistical%20Process%20Control%20(SPC)
%20is,conformity%20of%20the%20manufacturing%20process.
3. What is Statistical Process Control? SPC Quality Tools - ASQ
https://asq.org/quality-resources/statistical-process-control

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