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Commerce Test1

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679 views3 pages

Commerce Test1

Uploaded by

Pedro Vera Obrador
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Test 1 (Units 1-2)

Reading Comprehension (20 points)


1 Read the e-mail. Then answer the questions below. (10 points)

To: All employees


From: Rick Foster
Subject: Our new shop

To all employees,
As you know, we’re very excited about our new shop on Gold Street. It is now ready for us
to move to.
1. The menswear, womenswear, lingerie and cosmetics departments will move on 3rd
April. They will be on the third floor.
2. Furniture, kitchenware, lighting and luggage will move on 5th April. They will be on the
second floor.
3. Jewellery, gifts, party and occasions and toys will move on 7th April. They will be on
the
first floor.
4. The food court, stationery, chemist’s and customer service will move on 12th April.
They
will be on the ground floor.
There are disabled toilets on the ground floor and also on the third floor. The lifts will only be
ready to use from 15th April, so until then please use the stairs or escalators.
Please note that Adam Preston is now in charge of the warehouse. Please contact me if
there are any problems during the move.
Rick Foster
On which floor can you buy these things in the new shop?
1. Senior Administration
decorations Assistant
for a birthday party
2. medicine
3. a blouse
4. a lamp
5. a sandwich
2 Complete the sentences. (10 points)
1. This e-mail is for .
2. The first departments to move will be on floor.
3. The gifts department will move on .
4. There aren’t any on the first or second floor.
5. If there are problems, employees should contact .

1
 COMMERCE AND SALES Photocopiable © Burlington Books 
Test 1: Units 1-2

Vocabulary (50 points)


1 The verbs in bold are in the wrong sentences. Write them next to the correct sentences. (8 points)
1. Could you please hang up the fitting rooms?
2. This shop doesn’t hire cosmetics.
3. I’ll deal with the posters on the wall over there.
4. How may I oversee you, madam?
5. Ask your supervisor to assist any problems.
6. We need to tidy more shop assistants.
7. The new shirts are in these boxes. Can you sell them, please?
8. Mrs Barclay will unpack your work for the first week.
2 Match A and B to form phrases. Then complete each sentence with the correct phrase. (12 points)
A B
1. changing a. exit
2. chain b. desk
3. window c. manager
4. cash d. rooms
5. emergency e. display
6. warehouse f. store
1. That dress in the looks great. I’d like one.
2. This has got shops in four other towns.
3. I’d like to try on these trousers. Where are the ?
4. Fire! Please go to the !
5. I’ll take these shoes. Where’s the ?
6. The will send the merchandise tomorrow.
3 Circle the word that doesn’t belong. (10 points)
1. jewellery  sales assistant  leisure  florist
2. aisle  above  behind  between
3. blouse  scarf  skirt  stock
4. stockroom  baby changing rooms  food court  disabled toilets
5. third  second  eight  ninth
6. furniture  wholesale  bridal  lingerie
7. boots  shirt  jacket  T-shirt
8. lift  stairs  suit  escalator
9. belt  on your right  turn left  opposite
10. colleague  merchandise  team  supervisor
4 Circle the correct answer. (10 points)
1. Jonathan works in a computer commerce / company / display unit.
2. You can buy some nice dresses in the menswear / womenswear / kitchenware department.
3. The café is on the three / first / four floor.
4. I want to buy some fruit. Where’s the chemist’s / supermarket / luggage shop?
5. Room 272 is next to / left / right the toilets.
6. How does this jacket look? Have you got a sale sticker / mannequin / mirror?
7. The department manager will tell the new customer / employee / employer what to do on his first day.
8. The Human Resources Director / marketing representative / Chief Accountant gave a talk about
working conditions to all of the workers.
9. Hang those shirts on the rail / shelf / trolley.
10. The buyer / retail / seller wants £7,500 for the computer parts.

2
 COMMERCE AND SALES Photocopiable © Burlington Books 
Test 1: Units 1-2

5 Complete the word or phrase in each sentence with the missing letters. (10 points)
1. Who is n c g f the warehouse?
2. I’m going to the beach, so I’ll wear my s d s.
3. Jenny has got a job as a s e a i nt at Harpers department store.
4. Take the s u t t g off the merchandise before you give it to the customer.
5. Mrs Jennings i r s n s l o managing the office.
6. Miss Spencer, I’d like you to p c these shirts, please.
7. You’ll find pencils and pens in our s t n y department.
8. It’s cold. You should wear a o a .
9. You’ll find a present for a young child in the t department.
10. Menswear is on the f f floor.

Functional Language (10 points)


Match the sentences in A to the responses in B.
A B
1. How far is it? a. Price this merchandise.
2. Where will I be working? b. Nice to meet you, too.
3. Do I need to fold the shirts? c. It’s on the third floor, next to womenswear.
4. Pleased to meet you. d. Of course.
5. I’ll show you around the shop. e. No, sorry, I don’t know.
6. Can you help me? f. It’s on the ground floor, next to the stairs.
7. Where’s the cosmetics department? g. In the children’s department.
8. What should I do first? h. Great! I can learn where everything is.
9. Where is the chemist’s? i. It’s about two minutes from here.
10. Where’s the exit? j. Yes, then put them on the shelves near the fitting rooms.

Listening Comprehension (20 points)


2

1 Listen to three conversations in a shop and circle the correct answers. (10 points)
1. The first visitor is a colleague / shop employee / customer.
2. The stairs are opposite / next to / at the end of the food court.
3. Mr Fox’s office is on the 1st / 2nd / 3rd floor.
4. The door to Mr Fox’s office is on the right / on the left / straight ahead.
5. The man works in the stockroom / with Mr Hill / on the 4th floor.
2 Listen again and answer the questions. (10 points)
Conversation 1:
1. What department does the man need?

2. Why can’t the man use the lift?

Conversation 2:
3. Why doesn’t Katy know Mr Fox?

Conversation 3:
4. Who can enter the stockroom?

5. When did the man start work?

3
 COMMERCE AND SALES Photocopiable © Burlington Books 

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