2nd SEMESTER

Rights, Duties and Responsibility of

Employee & Employers
Confidentiality in Workplace and
Conflict Resolution

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Memorandum: DM-CI-2020-OOO85

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TVL GRADE 12 MODULE 4 WEEK 4

PIVOT IV-A Learner’s Material
Quarter 3 Module 4

Published by: Department of Education Region IV-A CALABARZON

Regional Director: Wilfredo E. Cabral
CLMD Chief: Job S. Zape, Jr.

Development Team of the Module

Author: MA, VERONICA T. QUINQUITO

Editor:
Reviewer:
Illustrator:
Layout Artist:
Management Team: , CID Chief
, SDO EPS In-charge of LR
Romyr L. Lazo, EPS In-charge of LR
, EPS Subject Area In-charge
Fe M. Ong-ongowan, Librarian
Lhovie A. Cauilan, Teaching Aid Specialist

Department of Education Region 4A CALABARZON

Office Address: Gate 2 Karangalan Village, Cainta Rizal
Landline: 02-868-257-73, Local 420/421
Email Address: [email protected]

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Guide in Using PIVOT Learner’s Material

For the Parents/Guardian

This module was collaboratively designed, developed, and reviewed by

educators both from public and private institutions to assist you, the
teacher or facilitator in helping the learners meet the standards set by the
K to 12 Curriculum while overcoming their personal, social, and economic
constraints in schooling.

This learning resource hopes to engage the learners in guided and

independent learning activities at their own pace and time. Furthermore,
this also aims to help learners acquire the needed 21st century skills while.
taking into consideration their needs and circumstances.

As a facilitator, you are expected to orient the learners on how to use

this module. You also need to keep track of the learners' progress while.
allowing them to manage their own learning. Furthermore, you are.
expected to encourage and assist the learners as they do the tasks.
included in the module.

For the Learner

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and
time. You will have to process the contents of the learning resource while
being an active learner.
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For the Learner:

Welcome to the Pre-Immersion Self-Learning Module on Orientation!
This module was designed to provide you with active and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to process
the contents of the learning material while being an active learner.
This module has the following parts and corresponding icons:

Expectations - This points to the set of knowledge and skills that you will learn
after completing the module.

Pretest - This measures your prior knowledge about the lesson at hand.

Recap - This part of the module provides a review of concepts and skills that
you already know about a previous lesson.

Lesson - This section discusses the topic in the module.

Activities - This is a set of activities that you need to perform.

Wrap-Up - This section summarizes the concepts and application of the lesson.

Valuing - This part integrates a desirable moral value in the lesson.

Posttest - This measure how much you have learned from the entire module.

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EXPECTATIONS

This will be your self-learning module on Pre-Immersion. All the activities provided
in this lesson will help you learn and understand Rights & Duties of Employees
and Employers, Confidentiality in the Workplace and Effective Conflict
Resolution!
After going through this module, you are expected to:
1. get oriented on the rights of employers, employees, and other persons.
2. realize the importance of practicing confidentiality in the workplace.
3. practice confidentiality in the workplace or wherever it is necessary; and
4. identify the techniques in solving and preventing conflict.

PRE-TEST

Directions: Identify whose duties or rights are the following. Choose among the
employer, employee, or other person.

Write A if it is for the Employer, B, if it is for the Worker/Employee, or C if it is for

another person.

_____1. They shall have the right to report accidents, dangerous occurrences, and
hazards to the people concerned.

_____2. Provide where necessary, for measure to deal with emergencies and
accidents including first aid arrangements.

_____3. The right to safety and health at work shall be guaranteed.

_____4. Comply with the provision of this R.A. 110581 and in any regulations
issued by the Secretary of Labor and Employment.

_____5. Comply with Occupational Safety Health Standards including training,

medical examination, and where necessary provision of protective and
safety devices.
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Let us relate what you have learned in the previous

module. Below is a picture which identified the 10
RECAP hazards, explain at least 5 hazards why they are
hazards.

Write your Explanation here:

1.

2.

3.

4.

5.

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LESSON

In this module, you will learn about the Rights and Responsibilities of the
Employers, Workers and Other Persons in the workplace, including the
lesson on Confidentiality in the Workplace.

Michael is a regular messenger from one of the big Commercial Bank in Makati. He
uses his motorcycle in bringing the documents to their clients. One day, he got a
road accident. He fell from the motorcycle which caused him bruises and leg injury.
Eventually he was brought to the hospital by the concerned citizens. Who do you
think paid his hospital bills? What about his absences/leave?

Yes, it is the Commercial Bank where he still works. The company paid all his
hospital bills. Besides, his leave for almost a month was still paid by the company.
In other words, though he was absent, he still received his salary.

Why is this so? It is because of the rights of the workers and the responsibility of
the company once the accident happens during an employee’s duty.

Republic Act No. 110581 is an Act Strengthening Compliance with Occupational

Safety and Health Standards and providing penalties for
Violations Thereof.

Its Section 1 tells that “The State affirms labor as a primary

social and economic force, and that a safe and healthy
workforce is integral part. The State shall ensure a safe and
healthful workforce for all working people by affording them a
full protection against all hazards in their work environment.

Chapter III Section 4 of this R.A 110581 states the Duties and Rights of Employers,
Workers and Other Persons.

Every employer, contractor, or subcontractor, if any, and any person who

manages, controls, or supervises the work being undertaken shall:

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Section 5 – 8: Workers’ Rights

Workers’ Rights
The right to safety and health at work shall be guaranteed.
1. Workers’ Right All workers shall be appropriately informed by the employer
to Know about all types of hazards in the workplace, provided access
to training and education on chemical safety, and to
orientation on the data sheet of chemical safety, electrical
safety mechanical safety and ergonomical safety.
The workers have the right of refusal to work without threat
2. Workers’ Right or reprisal from the employer if, as determined by the
to Refuse Unsafe DOLE, an imminent danger situation exits in the workplace
Work that may result in illness, injury, or death corrective actions
to eliminate the danger that have not undertaken by the
employer.
Workers and their representatives shall have the right to
3. The Right to report accidents, dangerous occurrences, and hazards to
Report Accidents the employer, to the DOLE and to other concerned
government agencies exercising jurisdiction as the
competent authority in the specific industry or economic
activity.
Every employer, contractor or subcontractor, if any, shall
4. Workers’ Right provide his workers free of charge protective equipment for
to Personal their eyes, face, hands and feet, and lifeline, safety belt or
Protective harness, gas or dust respirators or masks, and protective
Equipment (PPE) shields whenever necessary by reason of the hazardous
work process or environment, chemical, radiological,
mechanical and other irritants or hazards capable of causing
injury or impairment in any part of the body through
absorption, inhalation or personal contact. All PPE shall be
of the appropriate type as tested and approved by the DOLE
based on its standards.

Besides knowing the rights and duties of employers, employees, and other
persons, you, who may be one of them soon need to learn what confidentiality in
the workplace is.

In some instances, confidentiality refers to not discussing internal goings-on with

co-workers. In other instances, it refers to not sharing trade secrets and other
company information with competitors, the press or anyone outside of your
company. Confidentiality has both casual and legal definitions.

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Casual Definition of Confidentiality

If you repeat confidential statements made by co-workers, even if
the original source does not hear about your gossip, the people you
tell might lose respect for you and no longer trust you. If you gossip
with customers, they might tell your competitors, who will be less
likely to hire you in the future.

Examples of breaking casual, confidential communications are:

1. repeating a co-worker’s opinion of his boss,
2. revealing the fact that a peer is interviewing with another company,
3. forwarding a confidential email from one employee to another,
4. sharing information, you overhead others discussing or passing around a
document you found that was not intended for others.

So, those must be avoided if you become an employee or even a trainee.

Legal Definition of Confidentiality

Once you become an employee or worker, you may have access to
information for your company such as salaries, employee perks, client lists,
trade secrets, sales numbers, customer information, news about pending
terminations, reasons for a firing, phone codes or computer passwords. Your
employers do not want the employees to divulge or reveal them to others
when you are still working or even when you are leaving the company.

There are instances that they will ask the employees to sign a confidentiality
agreement to keep the secrets even if they leave already.
Legal Examples:
Divulging inside information can damage your former employer, allowing
them to sue you to recover those damages. So, avoid revealing confidential
information to anybody.

What is The Data Privacy Act of the Philippines?

The Data Privacy Act (DPA), or Republic Act No. 10173 was passed by the
Philippines Congress in 2012 and finally implemented five years later in 2016.
RA 10173 assures the “free flow of information to promote innovation and
growth” (Republic Act. No. 10173, Ch. 1, Sec. 2) while protecting the users’
fundamental rights to privacy.

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How is it implemented?
RA 10173 protects and maintains the right of customers to confidentiality by
setting a legal list of rules for companies to regulate the collection, handling,
and disposal of all personal information.
Companies legally responsible for keeping their customers’ data protected
from third parties or any form of misuse, internally or externally.

What is “personal information?”

“‘Personal information’” refers to any information, whether
recorded in a material form or not, from which the identity of an
individual is apparent or can be reasonably and directly
ascertained by the entity holding the information, or when put
together with other information would directly and certainly
identify an individual” (Republic Act. No. 10173, Ch. 1, Sec. 3).

What is “sensitive personal information?”

“(1) About an individual’s race, ethnic origin, marital status,
age, color, and religious, philosophical or political affiliations.
(2) About an individual’s health, education, genetic or sexual life
of a person, or to any proceeding for any offense committed or
alleged to have been committed by such person, the disposal of
such proceedings, or the sentence of any court in such
proceedings.
(3) Issued by government agencies peculiar to an individual who includes, but not
limited to, social security numbers, previous or cm-rent health records, licenses or
its denials, suspension or revocation, and tax returns.
Whatever kind of information may it be data information, medical, health, personal
and sensitive personal information, any worker, or individual must show
confidentiality of information.

Besides confidentiality, trainees, workers, employees, and employers must take

into consideration also the conflict resolution and prevention in the workplace.

Conflict is a state of incompatibility of ideas between

two or more parties or individuals. It is also a natural
disagreement resulting from individuals or groups that
differ in attitudes, beliefs, values or needs.

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Conflict Resolution Techniques

1. Listen then speak out.

It is better for the two involved parties to speak and listen to one another to
identify the root and nature of the conflict.

2. Gather the group.

The employers must also arrange meeting to discuss the issue and think of
the immediate solutions to satisfy everyone.

3. Be impartial.
Do not take sides but instead listen to both parties.

4. Do not postpone conflicts resolution.

If the conflict arises, it is better to immediately address the issue. Postponing
it may affect everyone’s performance and conflict might be aggravated by
others.

5. Promote teamwork.
It is best to remind the staff the importance of working as a team.

6. Broadcast praises.
If the good deeds are spread to everyone in the workplace, this makes
everyone motivated and encouraged to do the same.

How will the conflict be prevented?

1. Being open. It is better to express the issue and deal with them.
2. Maintain clear communication. Articulate thoughts clearly to one another in
the workplace.
3. Encourage different points of view and evaluate each fairly.
4. Demonstrate respect for team members rather than resorting to blame game.
5. Keep team issues within the team. Talking of the issues outside will result to
bigger and longer conflict.

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Match the picture by its letter to

ACTIVITY 1 the given Worker’s Rights.

Workers’ Rights
A

1. Workers’ Right to Know

2. Workers’ Right to Refuse Unsafe

Work

3. The Right to Report Accidents

4. Workers’ Right to Personal

Protective Equipment (PPE)

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True or False
Directions: Write true if the statement is
ACTIVITY 2 true, and false if it is incorrect. Write your
answers in the given answer sheet.

_____1. Ideas about what is private, or secret can be very individual therefore you
should treat all information confidentially.

_____2. If the conflict between two parties arises, it is best for the employers to
postpone addressing the issues right away.

_____3. If your work situation puts you or others in unusual danger, you have the
right to refuse to work without telling your supervisor.

_____4. Employers should make every worker informed of the chemical, electrical,
ergonomical and mechanical safety.

_____5. The individual’s medical record belongs to sensitive information.

Directions: Read the following situations

ACTIVITY 3 and answer the questions that follow.
Write your answers on a sheet of paper.

A. You have probably experienced having conflict with a classmate in your school, a
conflict with your sibling/s at home or your friend, groupmate, or teammate. Share
your experience on this in one or two paragraphs. Content may include the root of
the conflict, span of time your conflict lasted, and how you resolved it.

B. If you are given a chance to be a team leader of a certain organization, how will
you maintain harmony in the organization? What rules will you implement?
Enumerate them together with their importance or reasons why.

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WRAP - UP

To wrap-up everything you have learned today read and answer the following
questions:
1. How will these rights and duties help you as a trainee or an employee someday
in job? Answer this in two sentences.

2. You have understood the confidentiality of data information, what does its
implication to you? How will you apply it now?

3. About the resolution and prevention of conflicts that you have learned. What do
you think is the importance of these at home, in school, in an organization or in
the company?

Write your answers on the same sheet of paper you used in the previous activities.

VALUING

Write ways on how you will show commitment to your study and applying it to your
job. Start your answer with this statement:

I will demonstrate 100% commitment to my study and applying it to my

work as a trainee or as an employee by:

___________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

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Directions: Choose the letter of the

POST-TEST correct answer. Write your answer on
the given answer sheet below.

_____1. If you can keep confidential records and information to yourself alone,
what value do you manifest as an employee?
A. Confidence C. Truthfulness
B. Flexibility D. Trustworthiness

_____2. Imagine that you were in a certain company for an immersion. One day
you accidentally heard from the conversation of the two staff about a
critical issue in the company. What would you do?
A. I would just keep it to myself.
B. I would share it only to my parents.
C. I would go directly to my close employee and share about it.
D. I would choose somebody from the company to make it secret too.

_____3. Computer passwords and telephone codes must be divulged to anyone

asking for it in the workplace.
A. Always False C. False
B. Partly true D. True

_____4. What definition of confidentiality is being referred to by this example:

Telling that one of your colleagues is being interviewed in another
company?
A. Casual B. Legal C. Layman D. Formal

_____5. Refusal to work without threat or reprisal from the employer if, as
determined by the DOLE, an imminent danger situation exists in the
workplace that may result in illness, injury or death corrective actions to
eliminate the danger that have not undertaken by the employer.
What does that statement indicate?
A. Duties C. Responsibilities
B. Challenges D. Rights

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USE THIS TO ANSWER ALL THE ACTIVITY GIVEN IN

ANSWER SHEET THIS MODULE. AT THE END OF THE WEEK, YOU
MUST SUBMIT THIS TO YOUR WI-TEACHER.

PRE-TEST POST-TEST

1 1

2 2

3 3

4 4

5 5

ACTIVITY 1

Answer
1. Workers’ Right to Know
2. Workers’ Right to Refuse Unsafe Work
3. The Right to Report Accidents
4. Workers’ Right to Personal Protective
Equipment (PPE)

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VALUING

I will demonstrate 100% commitment to my study and

applying it to my work as a trainee or as an employee by:

Noted by Parent/s:

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REFERENCES

Republic Act No. 110581

https://www.senate.gov.ph/republic_acts/ra%2011058.pdf

https://issuu.com/wacksvenzon/docs/work_immersion_workbook

Occupational Safety and Health Standards from Bureau of Working Conditions,

Department of Labor & Employment. February 2005, - May 2013. Manila:
Occupational Safety and Health Center, Department of Labor and Employment.

Work Immersion Workbook. 2019-2020. New Cabalan Senior High School.

Published by Wacks Venzon
https://issuu.com/wacksvenzon/docs/work_immersion_workbook

Employer & Employee OSHA Rights & Responsibilities

https://quizizz.com/admin/quiz/59dfc7d5324a8e1100f5314e/employer-employee-
osha-rights-responsibilities, Accessed August 3, 2020

Sam Ashe-EdmundsUpdated June 29, 2018, What Is the Meaning of Confidentiality

in the Workplace?
https://work.chron.com/meaning-confidentiality-workplace-21886.html, Accessed
Aug. 3, 2020

Yulo, Sabina. The Data Privacy Act (RA 10173): Here’s What You Need To Know. April 11,
2018. https://sprout.ph/blog/data-privacy-act/, Accessed August 4, 2020
https://www.google.com/search?q=lesson+symbol&tbm

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For inquiries or feedback, please write or call:

Department of Education Region 4A CALABARZON

Office Address: Gate 2 Karangalan Village, Cainta Rizal

Landline: 02-8682-5773 local 420/421

Email Address: [email protected]

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