Intro

INTRODUCTION
Many people make their own medical decision by using the internet as a source of
health-related
. The term "online covid 19 clinic system" is used in this research to refer
to
medical consultations conducted via the internet. The phrase "remote consultation"
refers to "consultation via
remote telecommunications, often for the purpose of diagnosis or
treatment," therefore OMC can be
considered part of telemedicine. In three major ways, however, this paper
distinguishes OMC from remote
consultations. For starters, non-internet-based consultations such as phone-only or
radio-based consultations
are not included in the definition of OMC. Second, OMC represents a paradigm shift
in the way patients seek
medical advice, allowing them to "shop around" for medical advice in the same
way they shop for other
online services. Third, while OMC focuses on direct patient-doctor consultations,
it excludes doctor-doctor
(provider-provider) consultations as well as consultations for health
education and other objectives. The
notion of OMC goes beyond traditional telemedicine, which is usually limited to
specific medical categories
for patients in specific geographical/geopolitical zones. Patients with a wide
range of medical needs from
various locations or nations are usually welcome to use OMC. Patients have the
option of selecting or being
allocated to any doctor or care provider who is available online. They are not
constrained to a single provider
based on prior experience or proximity to them. Many countries throughout the
world are becoming more
reliant on OMC in their health systems as a result of the covid-19 pandemic
outbreak.
Individual medical decisions are increasingly being made using the internet as a
source of health-
related information [3], [4]. The majority of publications evaluated remote
consultation utilization for a
single medical practice rather than a big group. Medical consequences,
communication methods, and
information exchange were the key topics of discussion. Consumer
demographics, ailment categories,
reaction times, and certain effect and financial factors were all investigated in
various OMC research [5]-[7].
OMC services are said to be popular among customers. Researchers from Pittsburgh
University in
the United States found that the eVisit services provided patients with benefits in
terms of access, speed, and
convenience while reducing the risk of improper or incomplete care [8].
There are no globally agreed definitions for the nomenclature used to
designate various medical
services supplied via the internet [9]. Teleconsultation [10], [11], e-Visit [12],
[13], e-Consultation [14], [15],
video consultation [16]-[18], or online medical consultation [19]-[23] are some of
the terms used to describe
internet consultations. The term eVisit is more commonly used in the
United States. In many sources,
however, the name is connected with the asynchronous variant of OMC [24].
OMC provides a wealth of research and practice options. Since the turn of the
century, OMC has
piqued the interest of both suppliers and customers. Healthcare consumers have
always wanted to be able to
communicate with doctors-electronically-the way they do with the rest of the world,
according to the editor
of Health Management Technology magazine in 2006 [25]. This is especially true for
non-urgent matters that
do not require a face-to-face office visit.
Recent study [26] supports a similar point. Patients from outlying areas, the
elderly and disabled,
and those suffering from chronic ailments are likely to flock to OMC. Young and
internet-savvy persons, as
well as those with rigid working conditions, may prefer it. According to
academic assessments of
telemedicine/OMC/eVisits, patients benefit from enhanced convenience and
accessibility to health services,
less travel and waiting time to visit a doctor, and a more cost-effective delivery
option [27].
Patients don't have to leave their homes or places of work, sit in traffic, then
sit in a room with other
patients, perhaps catch or cause an infection in the process, and then return home.
A baby's mother may not
need to accompany her child to a clinic for diagnosis of a basic disease like
diaper rash, which doctors may
diagnose accurately from certain photos. Patients with chronic conditions may
benefit from OMC since it
allows them to undertake routine checkups and obtain test results without having to
visit a clinic unless they
specifically request it.
Patients ranging in age from 4 days (for diaper rash) to 86 years (for
sleeplessness and hypertension)
used the Mayo Clinic eVisit pilot program's online consultation service in 2010
[28]. OMC is a potential new
technology. eVisits have been demonstrated to be practical with excellent
patient satisfaction scores in
several US papers [29].
Concerns have also been made about the safety and quality of OMC practices.
According to a study
conducted in Australia, just 29% of the study group (young people) were willing
to participate in a video
consultation about their sexual health difficulties, while 63 percent preferred
telephone consultation [30].
Despite its international success, telepsychiatry has a limited penetration in
Australia, according to another
study [31]. According to a recent media release from the royal Australian
college of general practitioners
(RACGP), certain OMC providers' service delivery model makes it more difficult
for doctors to diagnose
patients without fully understanding the medical and social context or being
able to perform a physical
examination [32].
Furthermore, OMC's economic benefits may be questioned. The use of online GP
consultations has
been demonstrated to increase the cost of healthcare in Denmark [33]. Another study
in the United Kingdom
found a lack of evidence in teledental applications in terms of cost-
effectiveness, quality, efficacy, and
patient satisfaction [34]. The following is how the paper is structured: The first
section is an introduction,
which includes the OMC-related work as documented in the literature. The research
technique and process
are presented in section 2, the system development is presented in section 3, and
the results and discussions
are explored in section 4. Section 5 concludes with a summary of the findings
and recommendations for
future research.
2. RESEARCH METHOD
This paper's initial study question is: How might the OMC assist patients?
To answer the first
research question, a literature study was conducted:
RQ1: How can the OMC assist patients in the event of a covid-19 pandemic?
RQ2: How to establish system in OMC for covid-19 pandemic is the second research
question.
Visual Studio 2019 was used to create the system, which used a software object-
oriented strategy.
Bulletin of Electr Eng & Inf ISSN: 2302-9285 
Online medical consultation: covid-19 system using software object-oriented

approach (Ali Yahya Gheni)
3473
To verify the model, six professionals from the health and academic industries
participated in an online
expert review. The system's usability was also confirmed by 11 users
from the health and academic
industries.
2.1. Confirmation study/expert review

To verify the model, it was subjected to an expert review by six
specialists (3 from the health
business and 3 from academia). According to [35], the minimal number of expert
reviews is three. Two
experts were handed a draft of the expert evaluation (the first one in the English
language and the second in
questionnaire form). The expert evaluation was carried out, and the outcome was
analyzed. The model was
fine-tuned in response to expert feedback. Figure 1 shows the process of
confirmation study.
Figure 1. The process of confirmation study /expert review
2.2. Confirmation study/survey (usability test)

The technology was put to the test in two locations, each in a different industry.
In Iraq, the top spot
goes to a hospital in the health business, while the second place goes to a
university in the academic industry.
The snowball sampling technique was used to select a sample from these two
industries at random. The
system usability scale (SUS) questionnaire was given to 11 respondents (5 from the
health business and 6
from the academic industry) [36]. The questionnaires, which were adapted from [37]
and initially from [38],
asked respondents about the system's ease of use when doing certain tasks. The
questionnaires' subjective
usability assessment is based on a Likert scale. The tool uses a five-point Likert-
type rating scale (ranging
from "strongly disagree" to "strongly agree") with 10 questions about
satisfaction, efficiency, and
effectiveness to measure the usability of the system.
3. SYSTEM DEVELOPMENT
We developed this system by Visual Studio 2019 using object-oriented approach.
In the object-
oriented approach, the focus is on capturing the structure and behavior of
information systems into small
modules that combines both data and process. The main aim of object-oriented design
(OOD) is to improve
the quality and productivity of system analysis and design by making it more
usable. The main components
of the covid-19 system that will affect the interaction between covid-19 system and
its users are:
− System log in: The user should log in with the right username and password which
is mentioned by the
system otherwise, wrong message will appear.
− Start the test:
− The user should enter the current temperature.
− The user should choose Yes or No from the symptoms in the system.
− Treatment course for 7 days: The system offered course of treatment for 7 days,
this course is offered by
World Health Organization.
− Some instructions on how to protect yourself: The system presents some important
instructions to keep
the user safe.
− Questions and answers related to covid-19 pendamic: The system give the
opportunity to the patient to
ask questions and the system will give the answer.
− Contact number: The user can call to get instructions a live from doctors and for
emergency case.
3.1. Use case diagram

A use case diagram is a system analysis tool for identifying and organizing
system requirements
[39]. All system actions that are important to users are represented in the use
case diagram. A use case is a
collection of possible interactions between systems and users in a certain compound
that are tied to a specific
purpose. The use case is used to identify system users and their actions in
the system; it is also used to
explicitly explain the link between the functions of each user, such as which
functions should be performed
and which are optional. The covid-19 system's requirements are supplemented
by the use case diagram,
which depicts the system's user and functions. Figure 2 depicts a use case diagram.
Identify covid-19 system
users and all of the covid-19 system functions they perform [40], [41].

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INTRODUCTION

Online medical consultation: covid-19 system using software object-oriented

2.1. Confirmation study/expert review

Figure 1. The process of confirmation study /expert review

2.2. Confirmation study/survey (usability test)

3.1. Use case diagram

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