Chapter 6 Staffing

1. Which of the following is not an external source of recruitment

(a) Campus recruitment
(b) Promotion
(c) Casual callers
(d) Direct recruitment

Answer/Explanation
Answer: b
Explanation:
(b) it is an internal source

2. It is a good source of filling the vacancies with employees from over staffed
departments.
(a) Transfer
(b) Promotion
(c) Placement agencies
(d) Government exchanges

Answer/Explanation
Answer: a
Explanation:
(a) as the employees may be transferred from an overstaffed department to
an under staffed department

3. Under this method of recruitment, a notice is placed on the notice board of

the organisation containing the details of the jobs available.
(a) Casual callers
(b) Labour contractors
(c) Recommendations of employees
(d) None of the above

Answer/Explanation
Answer: d
Explanation:
(d) direct recruitment

4. Which of the following is an internal source of recruitment?

(a) Transfer
(b) Advertising on television
(c) Casual callers
(d) Labour contractors

Answer/Explanation
Answer: a
Explanation:
(a) it is an internal source

5. Which of the following is not an advantage of using external sources of

recruitment?
(a) Qualified personnel
(b) Wider choice
(c) Fresh talent
(d) Economical source

Answer/Explanation
Answer: d
Explanation:
(d) it involves high cost
6. Which of the following is not a disadvantage of using external sources of
recruitment?
(a) Dissatisfaction among existing staff
(b) Lengthy process
(c) The scope for induction of fresh talent is reduced
(d) Costly process

Answer/Explanation
Answer: c
Explanation:
(c) it is an advantage

7. It is a career oriented process.

(a) Training
(b) Development
(c) Selection
(d) Recruiment

Answer/Explanation
Answer: c
Explanation:
(c) it is for an individual

8. It is the process of management which is concerned with obtaining, utilising

and maintaining a satisfactory and satisfied work force.
(a) Planning
(b) Organising
(c) Staffing
(d) Directing

Answer
Answer: c

9. This analysis would enable an assessment of the number and types of

human resources necessary for the performance of various jobs and
accomplishment of organisational objectives.
(a) Breakeven analysis
(b) Workload analysis
(c) Workforce analysis
(d) All of the above

Answer
Answer: b

10. This analysis would reveal the number and type of human resource
available within the organisation.
(a) Workload analysis
(b) Breakeven analysis
(c) Workforce analysis
(d) All of the above

Answer
Answer: c
11. Workforce analysis would enable to know whether the organisation is
(a) Understaffed
(b) Overstaffed
(c) Optimally staffed
(d) All of the above

Answer
Answer: d

12. It refers to the process of searching for prospective employees and

stimulating them to apply for jobs in the organisation.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation

Answer
Answer: c

13. It is the process of choosing from the pool of the prospective job
candidates developed at the stage of recruitment.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation

Answer
Answer: a
14. It is the process of introducing the selected employee to other employees
and familiarising him with the rules and policies of the organisation.
(a) Orientation
(b) Selection
(c) Training
(d) Recruitment

Answer
Answer: a

15. It refers to the employee occupying the position or post for which the
person has been selected.
(a) Orientation
(b) Selection
(c) Placement
(d) Recruitment

Answer
Answer: c

16. The important aspects of staffing include

(a) Selection
(b) Training
(c) Recruitment
(d) All of the above

Answer
Answer: d

17. The various activities involved in the process of recruitment include

(a) Identification and assessment of the different sources of recruitment
(b) Selecting the most suitable source or sources
(c) Inviting applications from the prospective candidates
(d) All of the above

Answer
Answer: d

18. It refers to the horizontal movement of employees along the organisational

structure,
(a) Transfer
(b) Promotion
(c) Training

Answer
Answer: a

19. Promotion leads to

(a) Shifting an employee to a higher position
(b) Entrusting higher responsibilities
(c) Increase in status
(d) All of the above
Answer
Answer: d

20. When the employees are given promotion, their

(a) Motivation level improves
(b) Loyalty increases
(c) Job satisfaction level is higher
(d) All of the above

Answer
Answer: d

21. It is suitable for filling casual vacancies when work load is high or when
certain number of permanent workers are absent.
(a) Direct recruitment
(b) Labour contractors
(c) Advertising on television
(d) Placement agencies and management consultants

Answer
Answer: a

22. Under this method of recruitment, an organisation maintains a database of

unsolicited applicants in their offices.
(a) Direct recruitment
(b) Casual callers
(c) Labour contractors
(d) Advertising on television

Answer
Answer: b

23. This source of recruitment basically specialises in filling up the vacancies

at the middle level and top level management.
(a) Direct recruitment
(b) Labour contractors
(c) Advertising on television
(d) Placement agencies and management consultants

Answer
Answer: d

24. It is a very useful source of recruitment for hiring casual or ‘badli’ workers
to whom compensation is provided on a daily wage basis.
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Advertising on television

Answer
Answer: b
25. Many big organisations maintain a close liaison with the universities,
vocational schools and management institutes to recruit qualified personnel
for various jobs. This is known as
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Campus recruitment

Answer
Answer: d

26. This test is an indicator of a person’s learning ability or the ability to make
decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

Answer
Answer: c

27. It is a measure of an individual’s potential for learning new skills.

(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

Answer
Answer: d
28. These tests measure the existing skills of the individual in terms of the
level of knowledge and proficiency in the area of professions or technical
training.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

Answer
Answer: a

29. These tests are used to know the pattern of interests or involvement of a
person.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Interest test

Answer
Answer: d

30. Which of the following is not a benefit of training and development to an

organisation?
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity
(c) Lead to better career of the individual
(d) Reduce absenteeism and increase employee turnover
Answer
Answer: b

31. Which of the following is not an on-the-job method of training?

(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

Answer
Answer: d

32. Under this method of training, a trainee is put under the guidance of a
master worker,
(a) Internship training
(b) Vestibule training
(c) Apprenticeship training
(d) Induction training

Answer
Answer: c

33. This type of training method is adopted when employees have to handle
sophisticated machinery and equipment at their workplace.
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

Answer
Answer: d

34. This type of training is provided to the new employees of an organisation

in order to familiarise them with the organisational rules and policies, their
superior and subordinate, and so on.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer
Answer: d

35. Which of the following activities lie within the scope of Human Resource
Department?
(a) Formulating compensation and incentive plans
(b) Ensuring healthy labour relations and union management relations
(c) Creating provision for social security and welfare of employees
(d) All of the above

Answer
Answer: d
36. Identify the correct sequence of the steps involved in the staffing process
(a) Recruitment, Estimating the Manpower Requirements, Placement and
Orientation, Selection
(b) Estimating the Manpower Requirements, Selection, Placement and
Orientation, Recruitment
(c) Selection, Estimating the Manpower Requirements, Recruitment,
Placement and Orientation
(d) Estimating the Manpower Requirements, Recruitment, Selection,
Placement and Orientation

Answer
Answer: d

37. Identify the correct sequence of the steps involved in the selection process
(a) Medical Examination, Contract of Employment, Reference and
Background checking, Selection Decision, Job Offer
(b) Reference and Background checking, Selection Decision, Contract of
Employment, Medical Examination, Job Offer
(c) Job Offer, Reference and Background checking, Selection Decision,
Medical Examination, Contract of Employment
(d) Reference and Background checking, Selection Decision, Medical
Examination, Job Offer, Contract of Employment

Answer
Answer: d

38. Lalit has always been fascinated by the hand woven textile designs.
Therefore, he decided to become a weaver. He was told that in order to
understand and leam this workmanship, he will have to work under the
guidance of a master worker for a certain number of years. Identify the type of
training being described in the given lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer
Answer: b

39. Kundan Lai joined a food processing unit as a factory worker. Since he
was expected to work on sophisticated machinery, he was asked to undergo a
special training. Identify the training method with reference to above lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer
Answer: a

40. In the job application form for the post of Production Manager, Ketan had
given details of his present employer. The company contacted the General
Manager of his present company to establish Ketan’s credibility. Identify the
step in selection process being described in the above lines.
(a) Job offer
(b) Contract of employment
(c) Reference and background checking
(d) Selection decision

Answer
Answer: c
41. Aruna applied for the post of an art and craft teacher in a reputed school in
Delhi. After successfully clearing the tests and the interview, she was offered
an employment contract containing the terms and conditions, and the date of
joining. Identify the steps in the staffing process being described in the above
lines.
(a) Reference and background checking
(b) Selection decision
(c) Job offer
(d) Contract of employment

Answer
Answer: c

42. Roshni Limited is a company dealing in lights and illumination. Whenever

the . company is in need of daily wage workers, a notice is placed on the
factory gate for
the same. Identify the source of recruitment being used by the company.
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Advertising

Answer
Answer: b

43. When the Principal of Golden Life Public School was on the verge of
retirement, the management of the school contacted a specialised business
firm in order to fill up the vacancy. Identify the source of recruitment being
used by the management.
(a) Labour contractors
(b) Advertising
(c) Placement agencies and management consultants
(d) Direct recruitment

Answer
Answer: c

44. Rakesh works as a software engineer in an IT company. He provided the

reference of close friend Rohan to the Human Resource Department for the
post of Senior Business Development Manager. Rohan was duly selected for
the concerned post by the company. Identify the source of recruitment being
used by the company.
(a) Advertising
(b) Placement agencies and management consultants
(c) Recommendation of employees
(d) Direct recruitment

Answer
Answer: c

45. When Jaskaran Singh applied for the post of Computer teacher in a
school in Bhubaneswar, he was asked to prepare a powerpoint presentation
on a particular topic during selection procedure. Identify the type of selection
test being mentioned in the above lines,
(a) Trade test
(c) Intelligence test
(b) Personality test
(d) Interest test
Answer
Answer: a