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Workbook - RPC

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Shabih Fatima
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33 views1 page

Workbook - RPC

Uploaded by

Shabih Fatima
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Work Book for RPC

Case 1
You are posted as PO to the RPC Hyderabad. As a PO you are going through the various
operational activities of RPC.
Questions
1. What are the operational areas of RPC
2. What do understand by Outward clearing System and Inward clearing system
3. What are the steps to be followed while handling the Account Opening process

Case 2
Due to pandemic situation one of your customers telephoned and asked you to help him to
open a Savings Account with Fixed Deposit for his wife through online process.

Questions
1. How you will guide the customer to open the account through online?
2. What is the process followed in the RPC for opening the account by online process
3. What do you mean by Debit Freeze and Total freeze and under what circumstances
this Debit freeze and Total freeze will come in to effect?
Case 3
You are provided with a TAB. Branch Manager called and informed you to visit the customer
Mr. Sukumaran Nair, who wants to open Savings Account for his daughter who got the job
in Infosys as a Software Engineer recently.

Questions

1. What are the branch process involved in customer sourcing with the help of TAB?
2. What will be the TAT for activating the Account at CPC
3. What are the key details to be verified before releasing the Form to CPC?

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