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Qna

The document summarizes a Q&A session for a ServiceNow training. Various trainees asked questions about registration issues, course requirements, certification exams, and the upcoming hackathon event. The instructor or other experts provided brief responses to address the queries and clarify expectations. Key details discussed included needing to complete all 4 eBooks for CAD certification, the awareness session lasting a few hours, and timesheets needing to be filled until September 3rd.
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0% found this document useful (0 votes)
47 views4 pages

Qna

The document summarizes a Q&A session for a ServiceNow training. Various trainees asked questions about registration issues, course requirements, certification exams, and the upcoming hackathon event. The instructor or other experts provided brief responses to address the queries and clarify expectations. Key details discussed included needing to complete all 4 eBooks for CAD certification, the awareness session lasting a few hours, and timesheets needing to be filled until September 3rd.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Q&A Session for Service Now

Session number: 1704454801


Date: 26 August 2021
Starting time: 08:56

________________________________________________________________

###Rachana Gudivada#### - 09:18#


Q: #in now service learning when i registered to live class it shows it will take
24 hrs but its been 2 days it is showing registration is pending.####
##Anish Bose#### - 09:26#
A: #wait for few more days###
________________________________________________________________

###TANIYA ANAND#### - 09:29#


Q: #Is it mandatory to do the courses? or we can prepare by ourselves and give the
exam directly####
##Anish Bose#### - 09:31#
A: #go through your e-books###
________________________________________________________________

###Venkata Mani Krishna Pallela#### - 09:31#


Q: #What is the last date to finish the mandatory courses in the now learning
portal?####
##Anish Bose#### - 09:31#
A: #there is no such deadline###
________________________________________________________________

###Venkata Mani Krishna Pallela#### - 09:36#


Q: #But we have to complete the courses before the certification exam?####
##Anish Bose#### - 09:42#
A: #if you have time try to finish it, it will give you an extra edge###
________________________________________________________________

###Gourav Mittal#### - 09:42#


Q: #When will tomorrow's session over?The ending time was not written in mail.####
##Anish Bose#### - 09:43#
A: #please join the session and you will get to know about that###
________________________________________________________________

###Gourav Mittal#### - 09:44#


Q: #Who will be instructor in tomorrow's session?Coleena mam or someone else?####
##Anish Bose#### - 09:45#
A: #there will be someone from Servicenow###
________________________________________________________________

###Bheesetty Jyothi Surya Sravanthi#### - 09:44#


Q: #How to create a test instance?####
##Anish Bose#### - 09:49#
A: #test instance is used for UAT purpose, it is same as all the other
instances (eg. dev.prod)###
________________________________________________________________

###Bheesetty Jyothi Surya Sravanthi#### - 09:51#


Q: #Can we use webcam mobile app and use our mobile camera as webcam for exam or we
should defenitely buy an external webcam ?####
##Anish Bose#### - 09:55#
A: #webcam mobile app not going to work ###
________________________________________________________________

###Gourav Mittal#### - 09:54#


Q: #Will the session start at 10:30 as written in mail or earlier?####
##Anish Bose#### - 09:55#
A: #yes###
________________________________________________________________

###Gourav Mittal#### - 09:54#


Q: #What will happen in tomorrow session?####
##Anish Bose#### - 09:58#
A: #there will be some announcements regarding hackathon and certification###
________________________________________________________________

###Amit Admane#### - 10:19#


Q: #diff bet catalog admin and catalog manager ?####
##Anish Bose#### - 10:23#
A: #catalog admin - Can manage the Service Catalog application, including
catalog categories and items.##
##Anish Bose#### - 10:23#
A: #catalog manager - Can view and assign catalog editors to their
categories. Can also create, modify, and publish items within their categories.###
________________________________________________________________

###Lavanya R#### - 11:11#


Q: #Is it enough if I go through ADF eBook to clear CAD certification?####
##Anish Bose#### - 11:13#
A: #go through both ADF and Fundamentals ebook###
________________________________________________________________

###Yogesh Verma#### - 11:33#


Q: # only ADF and fundamentals E-book are sufficient or we have to read Scripting
E-book Also?####
##kalaivani natarajan#### - 11:31#
A: #read scripting too###
________________________________________________________________

###Yogesh Verma#### - 11:44#


Q: # What is the difference between field label and field value?####
##kalaivani natarajan#### - 11:48#
A: #filed label its an name of th filed, value its the data###
________________________________________________________________

###Yogesh Verma#### - 11:48#


Q: # How could I know the field name of a particular field label in a form?####
##kalaivani natarajan#### - 11:49#
A: #you can see it on the tabel, column or right click on the filed and get
it###
________________________________________________________________

###Gourav Mittal#### - 11:52#


Q: #when will cad exam held?####
##kalaivani natarajan#### - 11:50#
A: #it will be mentioend shortly###
________________________________________________________________

###Sanchita Yadav#### - 11:50#


Q: #It's better to write query in Glide Query or Glide Record..?####
##kalaivani natarajan#### - 12:01#
A: #yes###
________________________________________________________________

###AKSHAY KUMAR#### - 11:57#


Q: #What we have to do in hackathon, some breifing about it?####
##kalaivani natarajan#### - 12:01#
A: #it will detailed on tomorrows session###
________________________________________________________________

###Gourav Mittal#### - 12:02#


Q: #Path to create a new change request?####
##kalaivani natarajan#### - 12:02#
A: #application navigator > change request > create new###
________________________________________________________________

###Gourav Mittal#### - 11:52#


Q: #Date?####
##kalaivani natarajan#### - 12:21#
A: #12.30 to 1.30###
________________________________________________________________

###Gourav Mittal#### - 12:22#


Q: #what will be lunch time?####
##Anish Bose#### - 12:28#
A: #you can go for lunch whenever you want###
________________________________________________________________

###Ishwar Havagi#### - 12:32#


Q: #When there is briefing session by kennath sir? so that we can have lunch
accordingly..####
##Anish Bose#### - 13:14#
A: #he will be joining at 2pm IST###
________________________________________________________________

###Yogesh Verma#### - 11:45#


Q: # Difference between field label and field name?####
##Anish Bose#### - 13:25#
A: #field name is the logical name of that field###
________________________________________________________________

###Akshay Dhavan#### - 14:04#


Q: #Will hackathon will be individual or performed in grp?####
##kalaivani natarajan#### - 14:04#
A: #it will be informed shortly###
________________________________________________________________

###Dibya Sarkar#### - 14:33#


Q: #Sir what about the CSA certification ? Are we gonna take this ?####
##kalaivani natarajan#### - 14:50#
A: #you can take it later###
________________________________________________________________

###Abhinandan Nayak#### - 14:34#


Q: #i was mapped to a project and it was cancelled due to this training, after
service now will i get that project?####
##kalaivani natarajan#### - 14:50#
A: #depending upon the openings###
________________________________________________________________
###Agnideep Podder#### - 14:34#
Q: #How long will be the awareness session tomorrow?####
##kalaivani natarajan#### - 14:50#
A: #few hours###
________________________________________________________________

###Mohit Sharma#### - 14:36#


Q: #which ebook we need to complete for cad?####
##kalaivani natarajan#### - 14:51#
A: #all the 4 ebooks###
________________________________________________________________

###RAVITEJA SUNDURI#### - 14:38#


Q: #we have to fill the timesheet upto september 3 ?####
##kalaivani natarajan#### - 14:51#
A: #yes###

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