Trademark Search, AI and The Role of Private Sector

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TRADEMARK SEARCH, ARTIFICIAL INTELLIGENCE,

AND THE ROLE OF THE PRIVATE SECTOR


Sonia K. Katyal † & Aniket Kesari††

ABSTRACT
Almost every industry today is confronting the potential role that artificial intelligence
and machine learning can play in its future. While there are many, many studies on the role of
AI in marketing to the consumer, there is less discussion of the role of AI in creating and
selecting a trademark that is both distinctive, recognizable, and meaningful to the average
consumer. As we argue, given that the role of AI is rapidly increasing in trademark search and
similarity areas, lawyers and scholars should be apprised of some of the dramatic implications
that AI’s role can produce.
We begin, mainly, by proposing that AI should be of interest to anyone studying
trademarks and the role that they play in economic decision-making. By running a series of
empirical experiments regarding search, we show how comparative work can help us to assess
the efficacy of various trademark search engines, many of which draw on a variety of machine
learning methods. Traditional approaches to trademarks, spearheaded by economic
approaches, have focused almost exclusively on consumer-based, demand-side considerations
regarding search. Yet, as we show in this paper, these approaches are incomplete because they
fail to take into account the substantial costs that are also faced by not just consumers, but
trademark applicants as well. In the end, as we show, machine learning techniques will have a
transformative effect on the application and interpretation of foundational trademark
doctrines, producing significant implications for the trademark ecosystem. In an age where AI
will increasingly govern the process of trademark selection, we argue that the classic division
between consumers and trademark owners is perhaps deserving of an updated, supply-side
framework. As we argue, a new framework is needed—one that reflects that putative
trademark owners, too, are also consumers in the trademark selection ecosystem, and that this
insight has transformative potential for encouraging both innovation and efficiency.

DOI: https://doi.org/10.15779/Z380V89H87
© 2020 Sonia K. Katyal & Aniket Kesari.
† Haas Distinguished Chair, University of California, Berkeley; Co-Associate Dean for
Faculty Research and Development.
†† Postdoctoral Scholar, Social Sciences D-Lab, University of California at Berkeley; JD
Candidate, Yale University. Thanks to Bob Cooter, Stacey Dogan, Aaron Edlin, Benoit Fallenius,
Jeanne Fromer, Su Li, Trevor Little, Lisa Larrimore Ouellette, Frank Partnoy, Justin McCrary,
Steven Davidoff Solomon, Adam Sterling, Jared Elias, James Hicks, Eric Goldman, Amelia Miazad,
Tejas Narechania, Prasad Krishnamurthy, Steven Davidoff Solomon, Robert Bartlett, Tabrez
Ebrahim, Barton Beebe, Simone Ross, and Glynn Lunney for their comments. This paper
benefited from comments received at a conference with the Berkeley Center for Law, Commerce,
and the Economy. We especially thank Jim Dempsey for his helpful insights on the project, the
editors at BTLJ for their work, and Mehtab Khan for helpful research assistance. This research was
supported by a grant from Markify. The authors affirm that they had complete freedom to direct
the study, analysis, results, and reporting, without influence, editorial direction, or censorship.
502 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

TABLE OF CONTENTS
INTRODUCTION ........................................................................................503
I. SEARCH COSTS IN TRADEMARK LAW: A VIEW FROM THE
CONSUMER........................................................................................508
A. SEARCH, EXPERIENCE, AND CREDENCE ATTRIBUTES IN CONSUMER
DECISION-MAKING.........................................................................509
B. TRADEMARK LAW AND CONSUMER SEARCH COSTS ...........................511
II. SEARCH COSTS IN TRADEMARK REGISTRATION: A VIEW
FROM A TRADEMARK APPLICANT .............................................. 514
A. SUPPLEMENTING TRADEMARK SEARCH IN THE PRIVATE SECTOR ..516
B. ARTIFICIAL INTELLIGENCE AND THE ADMINISTRATION OF
INTELLECTUAL PROPERTY ............................................................522
C. ARTIFICIAL INTELLIGENCE IN PRIVATE TRADEMARK SEARCH AND
REGISTRATION .................................................................................527
1. Search, Identification, and Suggestion ....................................................531
2. Registration and Clearance ....................................................................531
3. Comparison and Determining Substantial Similarity .............................532
4. Prediction and Risk Assessment............................................................533
5. Brand Management...............................................................................533
III. A COMPARATIVE ASSESSMENT OF THE PRIVATE SECTOR IN
TRADEMARK SEARCH.....................................................................534
A. TRADEMARK SEARCH AND REGISTRATION PROCEDURES .................538
B. A COMPARISON OF TRADEMARK SEARCH ENGINES ...........................542
1. Public Search Engines ...........................................................................542
a) USPTO ...................................................................................542
2. Private Search Engines..........................................................................545
a) Corsearch................................................................................545
b) Markify ....................................................................................547
c) Trademarkia ...........................................................................549
d) TrademarkNow .....................................................................550
3. Our Methodology ..................................................................................551
4. Generating Conflicted Trademarks ........................................................552
5. Scraping Websites .................................................................................554
6. Exploratory Data Analysis ..................................................................555
a) Baseline ...................................................................................556
b) Exploratory Analysis of Private Search Engines ..............561
7. Metrics..................................................................................................567
8. Results ..................................................................................................568
IV. IMPLICATIONS FOR FURTHER STUDY ......................................572
A. OUTCOMES AND IMPLICATIONS ..............................................................573
B. FRAMING TRADEMARK REGISTRATION AS AN ADVERSARIAL
2020] TRADEMARK SEARCH AND AI 503

MACHINE LEARNING PROBLEM ...................................................576


C. RISK ASSESSMENT IN THE TRADEMARK ECOSYSTEM..........................578
D. FUTURE WORK ............................................................................................587
CONCLUSION .............................................................................................588

INTRODUCTION
Almost every industry today is confronting the potential role that artificial
intelligence (AI) and machine learning can play in its future. Intellectual
Property (IP) and Information Law are no exception. In areas involving IP,
many entities are studying the potential effect of descriptive and predictive
analytics on its creation, registration, comparison, and litigation. The U.S.
Patent and Trademark Office (USPTO) recently solicited public comments on
the relationship between AI and IP,1 held a conference on the subject, and
even ran a contest for improving patent search with AI.2 More recently, several
prominent studies have focused on the role that machine learning can play at
the USPTO in the process of prosecution.3
In the area of copyright law, scholars and commentators have voiced
significant debate over whether AI-created works can be registered, and the
role of human oversight in the crafting of authorship.4 There are fascinating

1. See Request for Comments on Intellectual Property Protection for Artificial Intelligence Innovation,
FEDERAL REGISTER (Oct. 30, 2019), https://www.federalregister.gov/documents/2019/10
/30/2019-23638/request-for-comments-on-intellectual-property-protection-for-artificial
-intelligence-innovation; see also Neil Wilkof, USPTO Conference on Artificial Intelligence and IP: A
Report, THE IPKAT (Mar. 20, 2019), http://ipkitten.blogspot.com/2019/03/uspto
-conference-on-artificial.html.
2. See USPTO’s Challenge to Improve Patent Search with Artificial Intelligence, GOVTRIBE (last
updated Nov. 7, 2018), https://govtribe.com/opportunity/federal-contract-opportunity
/uspto-s-challenge-to-improve-patent-search-with-artificial-intelligence-rfiusptoaipatent
seach18.
3. See generally Arti K. Rai, Machine Learning at the Patent Office: Lessons for Patents and
Administrative Law, 104 IOWA L. REV. 2617 (2019). In this paper, we draw on Rai’s instructive
description of machine learning, which notes that “a distinctive feature of the genre is that the
learning algorithm does not represent the decision rule; instead, the algorithm “learns” the
decision rules from data known as training data.” Id. (citing David Lehr & Paul Ohm, Playing
with the Data: What Legal Scholars Should Learn About Machine Learning, 51 U.C. DAVIS L. REV.
653 (2017) (explaining machine learning processes)); see also Tabrez Y. Ebrahim, Automation &
Predictive Analytics in Patent Prosecution: USPTO Implications & Policy, 35 GA. ST. U.L. REV. 1185
(2019).
4. For a lengthier discussion of this literature and the relevant questions, see generally
Jane C. Ginsburg & Luke Ali Budiardjo, Authors and Machines, 34 BERKELEY TECH. L.J. 343
(2019); Shyam Balganesh, Causing Copyright, 117 COLUM. L. REV. 1 (2017).
504 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

questions about who owns the rights to an AI-generated work. Does the
author of a program, the user, or the AI itself possess the intellectual property
rights over these types of works? Determining the scope of authorship in an
era where machines are increasingly capable of performing human-like tasks is
a fascinating area of IP scholarship.5 Further, it promises to yield rich debates
about the limits of property, personhood, and creativity.
Yet, surprisingly, very little legal scholarship has addressed the potential
role for AI in the context of trademarks.6 For example, in December 2019, the
World Intellectual Property Organization (WIPO) Secretariat issued a draft
paper on IP and AI, and while it addressed a range of issues involving the
administration of IP and other topics relating to patents, copyright, data,
design, and capacity building, it did not cover trademarks.7 Similarly, while
there are many studies on the role of AI in consumer marketing, there is very
little scholarly research on the potential role of AI in the corresponding
trademark ecosystem.8 This absence is surprising, especially considering that
business owners continue to emphasize that trademarks are the most
important area of IP protection.9 In the United States, IP-related industries

5. For a discussion of the intersection with trademark law and economics, see WORLD
INTELLECTUAL PROP. ORG., 2013 WORLD INTELLECTUAL PROPERTY REPORT: BRAND
– REPUTATION AND IMAGE IN THE GLOBAL MARKETPLACE, 81–108 (2013), https://
www.wipo.int/edocs/pubdocs/en/wipo_pub_944_2013-chapter2.pdf.
6. There are very few law-related papers addressing trademarks and AI at the time of
publication. See, e.g., Dev Gangjee, Eye, Robot: Artificial Intelligence and Trade Mark Registers, in
TRANSITION AND COHERENCE IN INTELLECTUAL PROPERTY LAW (N. Bruun, G. Dinwoodie,
M. Levin & A. Ohly eds., forthcoming 2020), https://papers.ssrn.com/sol3
/papers.cfm?abstract_id=3467627; Anke Moerland & Conrado Freitas, Artificial Intelligence
and Trade Mark Assessment, in Artificial Intelligence & Intellectual Property (R. Hilty, K-C.
Liu & J-A. Lee eds., forthcoming 2021), https://papers.ssrn.com/sol3
/papers.cfm?abstract_id=3683807.
7. See WIPO Conversation on Intellectual Property (IP) and Artificial Intelligence (AI):
Second Session, WIPO, https://www.wipo.int/meetings/en/details.jsp?meeting_id=55309
(last visited Jan. 22, 2021).
8. See, e.g., Thomas Davenport, Abhijit Guha, Dhruv Grewal & Timna Bressgott, How
Artificial Intelligence Will Change the Future of Marketing, J. ACAD. MKTG. SCI. (2019), available for
download at https://ideas.repec.org/a/spr/joamsc/v48y2020i1d10.1007_s11747-019-00696
-0.html; Jan Keitzmann, Jeannette Paschen & Emily Treen, Artificial Intelligence in Advertising:
How Marketers Can Leverage Artificial Intelligence Along the Consumer Journey, 58 J. ADVERT. RES.
263 (2018); Mònica Casabayó, Nuria Agell & Juan Carlos Aguado, Using AI Techniques in the
Grocery Industry: Identifying the Customers Most Likely to Defect, 14 INT’L REV. RETAIL DISTRIB. &
CONSUMER RES. 295 (2007); Ryan Calo, Digital Market Manipulation, 82 GEO. WASH. L.
REV. 995 (2014) (offering a look into how technology-mediated advertising intersects with
behavioral economics).
9. See Trademarks, Copyright and Patents: Should Business Owners Really Care About IP?,
VARNUM (May 01, 2019), https://www.varnumlaw.com/newsroom-publications-trademarks
-copyrights-and-patents-why-business-owners-should-care-about-ip (“A trademark is one of
2020] TRADEMARK SEARCH AND AI 505

support at least forty-five million U.S. jobs, contributing over thirty-eight


percent to U.S. GDP.10
In this Article, we seek to remedy the absence of research in this field by
studying the impact of AI on private trademark search engines and their
economic and legal implications.11 We begin by proposing, as a general matter,
that AI should be of interest to anyone studying trademarks and the role that
they play in economic decision-making. AI will fundamentally transform the
trademark ecosystem, and the law will need to evolve as a result. The largest
set of questions, we predict, emerges from the need for a more sophisticated
approach regarding the impact of AI on the private sector of trademark search.
As industries increasingly choose to rely on private AI-powered techniques for
search, it becomes more and more essential to consider the nature of these
technologies and their implications for trademark creation, comparison, and
protection.
In turn, we argue that machine learning will have a transformative effect
on the application and interpretation of foundational trademark doctrines. Our
study focuses on the application of AI to trademark search and how it fits into
a broader discussion about how AI will transform the economics of IP. Most
traditional analyses of trademarks focus on the clarifying role of trademarks in
aiding consumer search and demand for products in the marketplace.
However, we believe that AI carries significant potential to affect the
registration and quality of trademarks within the trademark ecosystem, thereby
making it necessary to consider the effect of AI on trademark supply as well.
Recent increases in trademark applications have exacerbated concerns
regarding trademark quality; at least one study has observed, “. . . examiners
are going through the motions to meet quota numbers and are not actually

the most important business assets that a company will ever own because it identifies and
distinguishes the company and its products/services in the marketplace from its
competitors.”); see also Darren Heitner, Why Intellectual Property is Important for Your Business and
What You Should be Doing Now to Protect It, INC.COM (May 31, 2018), https://
www.inc.com/darren-heitner/why-intellectual-property-is-important-for-your-business-what
-you-should-be-doing-now-to-protect-it.html (discussing the importance of trademarks).
10. Robert Silvers, Sarah Pearce, Brad Newman, John Phillips, Elena Baca, Tom Brown,
Scott Flicker, Emily Pidot, Carson Sullivan & Edward George, Containing Risk and Seizing
Opportunity: The In-house Lawyer’s Guide to Artificial Intelligence, PAUL HASTINGS LLP (Mar. 26,
2019), https://www.paulhastings.com/publications-items/details/?id=43b9226d-2334-6428
-811c-ff00004cbded.
11. For a good discussion of various issues that have arisen in the recent rise of
trademark applications, see The Pressure of Rising Demand, WORLD TRADEMARK REV. (July 1,
2016), https://www.worldtrademarkreview.com/governmentpolicy/pressure-rising-demand
[hereinafter WTR Report] (noting rise in application filings and describing the role of the
private sector).
506 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

examining the evidence.”12 Thus, scholars are increasingly paying attention to


the possibility that AI can, and should, be used by the government to even the
playing field between itself and potential registrants, in order to improve the
quality of registered IP.13 As AI tools proliferate in the private sector,
government failure to adapt could exacerbate market inefficiencies stemming
from information asymmetries.14
Since there are more trademarks than ever, searching them manually
carries enormous costs. Private search algorithms reduce these costs by helping
individuals traverse massive datasets efficiently, drawing on AI to do so. While
a traditional trademark applicant might rely on government-supported
techniques, the Trademark Electronic Search System (TESS), for searching
confusingly similar marks, it turns out that TESS is often incomplete. Because
of these gaps, several private trademark search engines have emerged to
supplement TESS, using machine learning to provide more thorough results.
However, not all AI-powered searches are created equal, and their efficacy is a
key factor in determining whether users avoid the costs associated with a failed
search. Each search engine uses its own methods, algorithms, and techniques
to return results. These search engines generally aim to provide a user with a
more comprehensive list of potential mark conflicts and to recommend
whether the user should proceed with their trademark application, among
other services.
As we argue in this Article, a high-level study of AI in the trademark search
ecosystem offers us several contributions. To explore the intersection between
TESS and private search engines, we conducted a series of experiments to
compare the performance of AI-powered search engines in identifying
potential conflicts under Section 2(d) of the Trademark Act, 15 U.S.C.
§ 1052(d),15 which forbids the registration of a trademark that is confusingly
similar to an existing registered trademark. By running a series of comparisons

12. See id. at 3 (quoting a law firm in its survey responses).


13. See, e.g., Ebrahim, Automation & Predictive Analytics, supra note 3, at 1188–89
(proposing that the magnified information asymmetries between the inventor and patent
examiner can be reduced through artificial intelligence technology).
14. See id. at 1189, 1211–28.
15. 15 U.S.C. § 1052(d) (2018). The statute states:
No trademark by which the goods of the applicant may be distinguished
from the goods of others shall be refused registration on the principal
register on account of its nature unless it . . . [c]onsists of or comprises a
mark which so resembles a mark registered in the Patent and Trademark
Office, or a mark or trade name previously used in the United States by
another and not abandoned, as to be likely, when used on or in connection
with the goods of the applicant, to cause confusion, or to cause mistake, or
to deceive . . . . Id.
2020] TRADEMARK SEARCH AND AI 507

regarding search, we can assess the efficacy of various trademark search


engines and study how machine learning methods can plausibly alter the
landscape, potentially affecting trademark supply and quality.
Rather than focusing solely on the interaction between the consumer and
the producer, our initial results suggest that AI can play a formidable role in
addressing the cost of search regarding trademark selection, supply, and
quality, warranting a greater focus on trademark producers and the registration
ecosystem. While machine learning can minimize some preexisting search
costs, our work shows that AI also carries the potential to introduce new
search costs into the trademark ecosystem as well.
This work also carries implications for the economic literature regarding
trademarks. Traditional approaches to trademarks, spearheaded by economic
approaches, have focused almost exclusively on the demand-side role of search
costs faced by the consumer. Yet we would argue that the economic literature
on search costs, while valuable in considering consumer-based concerns, is
incomplete in addressing various issues regarding trademark supply and
quality. This conventional economic account fails to also consider the
substantial search costs that are faced by not just consumers, but trademark
applicants and firms as well in the process of trademark selection.
We argue, primarily, that in an age where AI will increasingly govern the
process of trademark selection, this classic division between consumers and
trademark owners needs updating, one which reflects that trademark
applicants also function as consumers in the trademark selection ecosystem. In
other words, rather than focusing on the relationships between trademark
registrants and buyers or end users of products, we might also focus on how
AI-powered search engines flip this dynamic and transform trademark
applicants into consumers of trademarks as well. This insight, we suggest, has
transformative potential for encouraging both innovation and efficiency in the
process of trademark registration. In addition, it also suggests the need to study
ways to deploy AI to better optimize search functions, thereby affecting
trademark quality and the overall ecosystem as a result.
This Article has four parts. Part I outlines the basic contours of the
traditional, demand-side approach in the economic literature focusing on
consumer search costs in justifying trademark protection. Part II turns to
introducing the role of AI in trademark search, explaining the legal and
economic significance of a search cost theory that focuses on trademark
supply, rather than demand. Part III turns to our empirical investigation,
offering a comparison and contrast of various search engines to demonstrate
how supply-side search considerations represent an important aspect of
trademark theory. Finally, in Part IV we discuss the legal and economic
508 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

implications of our research, further exploring the potential role of AI in our


legal system for trademarks.

I. SEARCH COSTS IN TRADEMARK LAW: A VIEW FROM


THE CONSUMER
Back in 1961, George Stigler changed the field of consumer-related
economics when he set forth a framework to understand the economic role of
information in consumer decision-making.16 “One should hardly have to tell
academicians that information is a valuable resource: knowledge is power,” he
wrote.17 “And yet it occupies,” he wrote, “a slum dwelling in the town of
economics.”18 Yet, if we consider the economic implications of the search for
information in the market for goods, he predicted, we can better understand
how it affects market price.19
Stigler’s insight—and the resulting body of literature that followed from
it—has come to embody the “informative” view of advertising, one of the
dominant approaches to an economic study of advertising.20 Under this view,
which originated out of the Chicago school in the 1960s, consumers often
encounter search costs that deter them from learning about a product’s
availability, price, and quality.21 Yet advertising, economists argue, can reduce
the search costs for this information, improving the efficiency of the
marketplace.22 As we show below, this general view has translated into a
specific declaration of the economic and informative value of trademarks in
this consumer-centric process of decision-making, a factor that lays the
groundwork for a deeper examination of the centrality of search costs in the
process of trademark selection.

16. See generally George Stigler, The Economics of Information, 69 J. POL. ECON. 213 (1961);
see also Cathy Roheim Wessells, The Economics of Information: Markets for Seafood Attributes, 17
MARINE RES. ECON. 153, 154–55 (discussing Stigler).
17. Stigler, supra note 16, at 213.
18. Id.
19. Id.
20. See generally KYLE BAGWELL, THE ECONOMIC ANALYSIS OF ADVERTISING 6 (2005)
(discussing the informative, persuasive, and complementary view of advertising).
21. Id. at 3.
22. See generally William M. Landes & Richard A. Posner, Trademark Law: An Economic
Perspective, 30 J. L. & ECON. 265 (1987); Nicholas S. Economides, The Economics of Trademarks,
78 TRADEMARK REP. 523 (1988).
2020] TRADEMARK SEARCH AND AI 509

A. SEARCH, EXPERIENCE, AND CREDENCE ATTRIBUTES IN CONSUMER


DECISION-MAKING
Traditional neoclassical economic theory implied that price signals convey
all of the information necessary for consumers to make decisions.23 However,
today only a few markets reflect this phenomenon, because not only are most
goods heterogeneous (offering a range of product attributes), but some of
those attributes are observable, and others are not.24 As a result, consumers
make their decisions in a world of substantial information asymmetry.
However, economists explain, advertising (and relatedly, trademarks) can
reduce the costs of obtaining that information.25 In turn, by offering protection
to trademarks, the law thus reduces the search costs consumers face.
By reframing consumer decision-making to include a focus on the
willingness to pay for information and the costs of obtaining it, Stigler opened
up a world of greater inquiry on how producers communicate information to
the public, and the implications of the cost of that information. Years later, in
an influential set of papers, Philip Nelson refined Stigler’s pathbreaking work
by pointing out that there were even greater difficulties associated with
ascertaining product quality than price, since information about quality is often
impossible to discover before purchase.26 This view of the consumer’s
asymmetric search for information has led to the classification of search and
experience goods, a framework that underscores the function of trademarks in
each category of the marketplace.27 Others, including Ariel Katz, have since

23. See generally Jie “Jennifer” Zhang, Xiao Fang & Olivia R. Liu Sheng, Online Consumer
Search Depth: Theories and New Findings, 23 J. MGMT. INFO. SYS., 72 (2006) (“Existing economic
theory modeled consumers’ search behavior as a compromise of the anticipated utility gain
through price reduction and the additional search cost. Those models assumed that consumers
are only searching for a single attribute (e.g., price).”).
24. See generally id.
25. Id. at 82–83 (citing George A. Akerlof, The Market for “Lemons”: Quality Uncertainty and
the Market Mechanism, 84 Q. J. ECON. 488 (l970)); see also Landes & Posner, supra note 22, at 269
(“Rather than investigating the attributes of all goods to determine which one is brand X or is
equivalent to X, the consumer may find it less costly to search by identifying the relevant
trademark and purchasing the corresponding brand.”).
26. See Wessells, supra note 16, at 155 (discussing Nelson); see generally Phillip Nelson,
Advertising as Information, 82 J. POL. ECON. 729 (1974) (discussing that there are some qualities
of a product which cannot be successfully conveyed by advertising).
27. Phillip Nelson articulated the distinction between search and experience goods;
Darby and Karni added a third category, credence goods, to the mix. See Phillip Nelson,
Information and Consumer Behavior, 78 J. POL. ECON. 311, 312 (1970); Michael R. Darby & Edi
Karni, Free Competition and the Optimal Amount of Fraud, 16 J. L. & ECON. 67, 68–69 (1973).
510 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

pointed out that a more precise term might refer to these categories as
“attributes,” instead of “goods.”28
Each category nevertheless illustrates the importance of trademarks and
advertising in ameliorating the information asymmetry faced by the
consumer.29 Search attributes are qualities that have characteristics which are
observable to the consumer, and the brand or producer matters less because
the product is readily identifiable (like, for example, table salt).30 However, in
the context of experience attributes, quality can only be determined after
consumption of the good, like a newspaper or a law review article that needs
to be read first for a consumer to determine its quality.31 Advertising and
trademarks can improve the market for both search and experience attributes
because they can provide consumers with pre-purchase information about
both price and quality. This, in turn, has the effect of lowering consumers’
search costs in reaching decisions.32
Later, economists added credence attributes as a third category. These
involve goods like pharmaceuticals or automobile repair, where the quality
cannot be determined until long after the good has been purchased and
consumed.33 Compared to search attributes and experience attributes,
credence attributes are often infeasible to judge even right after purchase, and
may take more time to ascertain their quality.34 Thus, labeling and disclosure-
related information can transform a credence attribute into a search attribute
in order to empower a consumer to judge the quality of a good prior to making

28. Ariel Katz, Beyond Search Costs: The Linguistic and Trust Functions of Trademarks, 2010
BYU L. REV. 1555, 1561. We use the terms interchangeably although we note that Katz is
correct that attributes is a more precise formulation.
29. See id. at 1560–61. Later, Nelson separated products into two different types: search
goods and experience goods. See Nelson, Consumer Behavior, supra note 27 (exploring the ways
by which a consumer acquires information about the quality of goods); see also Darby& Karni,
supra note 27, at 68–72 (discussing the importance of credence attributes in assessing the value
of the product); George Akerlof, The Market for “Lemons”: Quality Uncertainty and the Market
Mechanism, Q. J. ECON. 488 (l970).
30. Katz, supra note 28, at 1560 (“For most consumers, all salt is equally salty, and as
long as the consumer can reliably identify the white crystals as salt, the identity of the
manufacturer or the exact brand chosen makes very little difference.”).
31. Id.; see Nelson, Consumer Behavior, supra note 27, at 312.
32. Wessells, supra note 16, at 155 (discussing Nelson).
33. Katz, supra note 28, at 1561. As Cathy Wessells pointed out, the markets surrounding
credence goods are deeply imperfect. This is for two reasons: (1) because of the asymmetry of
knowledge between the producer and the consumer and (2) because it is not practical or often
even possible for consumers to assess the quality of the product beforehand (e.g., by
performing laboratory tests, etc.). Wessells, supra note 16, at 155.
34. Darby & Karni, supra note 27, at 69.
2020] TRADEMARK SEARCH AND AI 511

a purchase.35 Consumers of such goods may perhaps also be aided by a


certification of a good by an external source.36 “For credence goods,” Cathy
Wessells writes, “one may rely on producer claims, but generally consumers
place more trust in an independent third party to provide truthful information
on quality,” suggesting a role for independent third-party private certification
(i.e., certification trademarks) or government regulation.37
Taken together, these categories of goods appeared in a substantial amount
of economic and legal literature on the foundational role played by
advertising—and trademarks—in addressing consumer decision-making.
Trademarks, like other forms of advertising, provide important information to
both consumers and other producers about their source.38 In search and
experience goods, advertising minimizes the information asymmetry faced by
the consumer, enabling her to process information about the good and to
decide whether or not to purchase. As Nicholas Economides explains, “Where
experience goods have unobservable differences in quality and/or variety,
trademarks enable consumers to choose the product with the desired
combination of features and encourage firms to maintain consistent quality
and variety standards and to compete over a wide quality and variety
spectrum.”39 In other words, trademarks convey valuable information for all
three categories of attributes, thus justifying their legal protection.
B. TRADEMARK LAW AND CONSUMER SEARCH COSTS
The above analysis describes the role played by trademarks in identifying
each of the three core categories of attributes, thereby reducing consumer
search costs. Even the Supreme Court has endorsed the search cost
justification for trademark protection.40 In Qualitex, the Court noted,

35. Wessells, supra note 16, at 155 (citing Caswell). See Julie A. Caswell, Valuing the Benefits
and Costs of Improved Food Safety and Nutrition, 42 AUSTL. J. AGRIC. & RES. ECON. 409 (1998).
36. Darby & Karni, supra note 27, at 69–70 (outlining credence goods, by taking the
example of repair services, which basically requires a consumer to purchase both information
(about the diagnosis of, say, a malfunctioning machine) and repair (actual performance of the
repair)). If there were no additional costs involved in separating the two then the authors
suggest that the consumer would do so in order to avoid the possibility of fraud. But since it
is often cheaper to provide information and service jointly, then the consumer will purchase
them both from the same source.
37. Wessells, supra note 16, at 155.
38. Stacey L. Dogan & Mark A. Lemley, Trademarks and Consumer Search Costs on the
Internet, 41 HOUS. L. REV. 777, 777–78 (2004).
39. Economides, supra note 22, at 525.
40. See Mark P. McKenna, A Consumer Decision-Making Theory of Trademark Law, 98 VA. L.
REV. 67, 75–76 (2012) (“The overwhelming majority of scholars use search costs language to
describe trademark law’s purposes, and the Supreme Court has explicitly endorsed the theory
as trademark law’s core theoretical justification.” (internal citation and quotations omitted));
512 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

“[T]rademark law, by preventing others from copying a source-identifying


mark, ‘reduce[s] the customer’s costs of shopping and making purchasing
decisions,’ for it quickly and easily assures a potential customer that this item—
the item with this mark—is made by the same producer as other similarly
marked items that he or she liked (or disliked) in the past.”41
Similarly, William Landes and Richard Posner frame trademarks primarily
as an informational mechanism to provide consumers with information about
the seller’s identity, the quality of the product, etc., and thereby reduce the
consumer’s search costs for comparable goods.42 The search cost approach has
had multiple implications for trademark law; among them are reinforcing the
centrality of the consumer and also indirectly empowering strong marks over
weaker ones.43 As Barton Beebe has pointed out, the more distinctive the mark,
the less costly it is for the consumer to locate in the marketplace; thus, stronger
marks better facilitate the search process for consumers than weaker marks.44
Trademarks also help guarantee market quality, ameliorating the market failure
George Akerlof identified in his famous piece.45 Not only do they reduce
search costs by condensing complex information into an identifiable symbol,
but they also “allow buyers to trust and rely upon the signals conveyed by

see also WILLIAM M. LANDES & RICHARD A. POSNER, THE ECONOMIC STRUCTURE OF
INTELLECTUAL PROPERTY LAW 166–209 (2003); John F. Coverdale, Trademarks and Generic
Words: An Effect-on-Competition Test, 51 U. CHI. L. REV. 868, 869–70, 878 (1984); Stacey L.
Dogan & Mark A. Lemley, A Search-Costs Theory of Limiting Doctrines in Trademark Law, 97
TRADEMARK REP. 1223, 1223 (2007); Stacey L. Dogan & Mark A. Lemley, Grounding Trademark
Law Through Trademark Use, 92 IOWA L. REV. 1669, 1689–90, 1697 (2007); Economides, supra
note 22, at 525–27; Michael Grynberg, The Road Not Taken: Initial Interest Confusion, Consumer
Search Costs, and the Challenge of the Internet, 28 SEATTLE U.L. REV. 97, 97–99 (2004); William M.
Landes & Richard A. Posner, The Economics of Trademark Law, 78 TRADEMARK REP. 267, 272
(1988); Mark A. Lemley, The Modern Lanham Act and the Death of Common Sense, 108 YALE L.J.
1687, 1695–96 (1999); Clarisa Long, Dilution, 106 COLUM. L. REV. 1029, 1033–34, 1056 (2006);
Glynn S. Lunney, Jr., Trademark Monopolies, 48 EMORY L.J. 367, 432 (1999); I.P.L. Png & David
Reitman, Why Are Some Products Branded and Others Not?, 38 J.L. & ECON. 207, 208–11 (1995).
41. Qualitex Co. v. Jacobson Prods. Co., Inc., 514 U.S. 159, 163–64 (1995) (internal citations
omitted).
42. See Landes & Posner, Trademark Law: An Economic Perspective, supra note 22, at 269–
70.
43. For an excellent account of the multiple roles of search in trademark law, see Barton
Beebe, Search and Persuasion in Trademark Law, 103 MICH. L. REV. 2020, 2042 (2005).
44. Id. at 2042–43.
45. See Akerlof, supra note 29 (arguing that in situations where sellers and buyers have
asymmetric information about the quality of a good (i.e., with a used car), adverse selection
will occur where high-quality sellers leave the market as consumer willingness-to-pay falls). To
avoid this type of market failure, building credible signals of product quality is crucial, and
advertising can help achieve this goal.
2020] TRADEMARK SEARCH AND AI 513

sellers as guarantees for quality, thus helping to prevent the lemonization of


markets for goods with experience and credence attributes.”46
Firms that produce experience or credence goods are therefore
incentivized to keep a consistent level of quality associated with their goods in
order to ensure repeat purchasers; trademarks reduce search costs in both of
these arenas, enabling the consumer to trust that the purchase they are making
will be consistent with their prior experience.47 But, as Mark Lemley and Stacey
Dogan explain, there is a crucial catch: this only works if consumers can readily
trust the information that trademarks provide, thereby paving the way for the
role of law.48 “By protecting established trademarks against confusing
imitations,” they write, “the law ensures a reliable vocabulary . . . . Both sellers
and buyers benefit from the ability to trust this vocabulary to mean what it says
it means.”49 Because trademarks economize on information, it is thought that
making it less costly to obtain will better inform consumers and thereby
improve the competitiveness of the market.50
Despite the potentially rich layers of focus on trademark owners and
applicants for discussion, no other theory has managed to displace the primary
importance of the search-cost rationale and its consumer-centric focus. Mark
McKenna has valuably pointed out that trademark law itself predated the
search cost theory by several hundred years, suggesting that a historical
account might be a better, more comprehensive theory to address its
development.51 Other scholars have written about how trademark protection
performs a “signaling” function within advertising; others have focused on
how brands facilitate corporate growth into new territories; and still others
focus on how trademarks are viewed as a kind of property right.52 Yet, despite

46. Katz, supra note 28, at 1563.


47. Katz, supra note 28, at 1561. While these classes of goods are incredibly helpful in
distilling the marketplace, Ariel Katz reminds us that in more contemporary parlance, it is
more correct to refer to attributes instead of goods.
For example, the fact that a can of tuna looks like a can of tuna is a search
attribute. The fact that the content tastes like tuna is an experience attribute.
Whether the content is indeed tuna and not a good imitation, or whether it
is safe for consumption, are credence attributes.
Id. at 1561.
48. Stacey L. Dogan & Mark A. Lemley, Trademarks and Consumer Search Costs on the
Internet, 41 HOUS. L. REV. 777, 786–87 (2004).
49. Id. at 787.
50. Id.
51. McKenna, supra note 40, at 67.
52. Dogan & Lemley, Trademarks and Consumer Search Costs on the Internet, supra note 48, at
799; see also Ralph S. Brown Jr., Advertising and the Public Interest: Legal Protection of Trade Symbols,
57 Yale L.J. 1165, 1184 (1948); Lemley, The Modern Lanham Act and the Death of Common Sense,
514 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

the promise of these alternative approaches, search cost theory still plays a
seminal role in trademark law, often ensuring the consumer’s centrality to
trademark law, at times even at the expense of a trademark owner.
Multiple doctrines of trademark law—distinctiveness, genericness,
dilution, comparative advertising, and even the theory of trademark use—
implicitly follow the search cost approach in crafting legal entitlements.53 For
example, the goal of limiting search costs has been implicitly extended to
explain the genericness doctrine, in order to avoid the risk that “[c]onsumers
will be misled if what they believe is a generic term is in fact a product sold by
only one company.”54 The search cost rationale has also been extended to
justify Congress’s foray into enacting federal anti-dilution protections, under
the reasoning that uses that blur or tarnish famous marks increase the search
costs faced by the consumer by either weakening the meaning of the mark in
the eyes of the consumer or creating a negative impression of or association
with the mark.55 In sum, trademarks have served as a vehicle to optimize
consumer access to information through reducing search costs, and much of
trademark law has integrated this goal throughout various doctrines.

II. SEARCH COSTS IN TRADEMARK REGISTRATION: A


VIEW FROM A TRADEMARK APPLICANT
As we discussed above, the conventional legal accounts of search costs
focus largely on improving the information shared with the consumer. But this
view can often be too narrow. Very little attention is paid to the process of
optimizing the information markets that develop around the process of
trademark search and registration, even though these variables can have a
dramatic effect on trademark supply and enforcement.56 However justifiable

supra note 40, at 1714; Kenneth L. Port, Trademark Monopolies in the Blue Nowhere, 28 WM.
MITCHELL L. REV. 1091 (2002); Lunney, Jr., Trademark Monopolies, supra note 40; Frank I.
Schechter, Fog and Fiction in Trade-Mark Protection, 36 COLUM. L. REV. 60, 65 (1936).
53. See Dogan & Lemley, supra note 48, at 786–99.
54. At the same time, however, Lemley and Dogan point out that the genericness
doctrine can actually increase search costs if an ultra-famous mark like “aspirin” or “thermos”
has now become generic, since consumers who might associate the mark with a particular
source may now be confused if the term is used to refer to a class of goods instead. See id. at
793.
55. Id. at 789–90; see also Rebecca Tushnet, Gone in Sixty Milliseconds: Trademark Law and
Cognitive Science, 86 TEX. L. REV. 507 (2008) (noting the argument, aided by cognitive science,
that negative trademarks (either ones that weaken or tarnish a mark) can create informational
harms that reduce consumers’ capacity to shop around in a rational manner).
56. Of course, see the seminal paper by Beebe and Fromer, which valuably focused on
the issue of trademark supply. See Barton Beebe & Jeanne C. Fromer, Are We Running Out of
2020] TRADEMARK SEARCH AND AI 515

the search cost approach may be, it can affect the trademark supply if it adds
too much strength to established marks at the cost of others. Too much
empowerment of trademark holders can enable them to exert overbroad
control over uses that may not even be legitimate trademark uses, or to stifle
competitors who are simply describing their own products.57 As Lemley and
Dogan point out, stronger trademark entitlements can also have the effect of
narrowing the scope of available words for others to use.58
Moreover, despite all of the analysis surrounding the consumer, there is
very little recognition of the fact that trademark registrants are also consumers
as well in the marketplace of trademark search and registration. Even aside
from the law’s role in registration, the selection of a trademark is a crucial
moment for a firm because it symbolizes much more than the source of the
product itself. Since the goal of modern marketing and branding is to
essentially create desire among consumers by making irrelevant attributes seem
relevant and valuable,59 the selection of an appropriate trademark is an
emotionally-driven choice as well as an economic one.60 Brands confer market
power. As one author writes, “when trademarks protect brands with significant
image value, the brand in and of itself becomes a product characteristic that
consumers care about but competitors cannot copy.”61
Thus, the same price and non-price variables that might influence a
consumer’s purchasing decision might also influence a trademark registrant’s
decision to select a mark. Even information about the demographics of the
typical and non-typical trademark registrants and their trademark search
processes or sophistication with online search would be enormously helpful in
future research.62 AI-driven tools could play a crucial role in this process at all
levels ranging from trademark selection, to application, and to registration.
Moreover, in a world characterized by more trademarks than ever, it
becomes necessary to explore the costs incurred by firms themselves in the
process of searching for available trademarks. Trademark applicants will

Trademarks? An Empirical Study of Trademark Depletion and Congestion, 131 HARV. L. REV. 945,
947 (2018).
57. Dogan & Lemley, supra note 48, at 788.
58. Id.
59. See McKenna, supra note 40, at 115 (citing Gregory S. Carpenter et al., Meaningful
Brands from Meaningless Differentiation: The Dependence on Irrelevant Attributes, 31 J. MKTG. RES. 339,
339 (1994)).
60. WORLD INTELLECTUAL PROP. ORG., supra note 5, at 86. See generally Sonia Katyal,
Stealth Marketing and Antibranding: The Love that Dare not Speak its Name, 58 BUFF. L. REV. 58
(2010) (discussing the lure of branding); Sonia Katyal, Trademark Cosmopolitanism, 47 UC DAVIS
L. REV. 875 (2013) (discussing the emergence of brands as global figures of speech).
61. WORLD INTELL. PROP. ORG., supra note 5, at 86.
62. See Zhang et al., supra note 23, at 91(noting the role of similar attributes for a typical
study of consumer search behavior).
516 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

expend tremendous effort and incur costs in order to find their optimal
trademark for both economic and non-economic reasons. These kinds of
search costs seem to be underexplored in the relevant trademark literature, but
they are important. Because of the economic benefits of maintaining
trustworthy trademarks, the USPTO will reject trademark applications that risk
trademark infringement or dilution. To avoid this risk, a firm will ideally want
to avoid the costs associated with filing a doomed application, and instead
preemptively search for existing marks and calculate the probability of
infringement or dilution based on those search results. For this reason, AI and
machine learning can play a significant role in improving trademark quality and
registrability, reducing the search costs faced by trademark applicants.63
Below, we outline the theoretical basis for studying how private AI-
powered search tools have emerged to play an important role in supplementing
government determinations and reducing search costs faced by the trademark
applicant. We then turn to the specifics of discussing how AI is used by
government agencies in administering IP and by private entities in the process
of search, registration, and brand management.
A. SUPPLEMENTING TRADEMARK SEARCH IN THE PRIVATE SECTOR
In Part I, we discussed the traditional economic underpinnings of
trademarks from the consumer’s point of view. Specifically, we discussed the
need for the USPTO to avoid granting marks that would result in
informational harms to consumers. An erroneously granted trademark creates
harms to consumers by confusing them and eroding their ability to discern
meaningful information about a good or service. In turn, this situation would
harm the original holder of a trademark that relies on the guarantee of quality
that their mark provides in order to sell their products to consumers. But even
before the PTO makes its determination, machine learning can also help to
optimize the search process from an applicant’s perspective, thus providing a
role that essentially supplements the PTO’s eventual determination by
lowering the search costs associated with trademark selection.
While this paper is concerned with the deployment of machine learning in
trademark search and registration, it is important to note that a few scholars

63. WORLD INTELL. PROP. ORG., supra note 5, at 107. Outside of the trademark law
community, there is a robust conversation ongoing about the future uses of AI for both
litigation and transaction-related tasks. See John Markoff, Armies of Expensive Lawyers, Replaced
by Cheaper Software, N.Y. TIMES (Mar. 4, 2011), https://www.nytimes.com/2011/03/05
/science/05legal.html; see also Timothy J. Carroll & Manny Caixeiro, Pros and Pitfalls of Artificial
Intelligence in IP and the Broader Legal Profession, LANDSLIDE (Jan. 2019), https://
www.dentons.com/en/-/media/fa72a6d5cb304c1194e015eb26123e27.ashx.
2020] TRADEMARK SEARCH AND AI 517

have analyzed its use in patent applications.64 In a thoughtful piece about


machine learning at the USPTO, Arti Rai discusses the use and implications of
its impact in the area of prior art search, noting that it holds significant promise
in maximizing efficiency in a world of overburdened patent office
administration.65 While Rai focuses much of her analysis on USPTO reliance
on machine learning, her work valuably opens up a larger discussion about the
relationship between AI-driven private search engines and the USPTO’s own
tools.
Both Rai and Tabrez Ebrahim66 have noted that AI tools enable patent
applicants to design their applications in a way that maximizes their
information advantages.67 Patent applicants have private information about the
quality and originality of their patents, and patent examiners must work to
uncover this information and make decisions about patentability.68 Ebrahim
valuably explores this idea of information asymmetries between the patent
office and the private sector at length. In a model, described as the Spence
Model of Information Exchange, he describes a back-and-forth game where
the patent applicant and patent office engage in countering signals about the
patent’s quality.69 The applicant is always the first mover and will try to
maximize the scope of the patent application, and the patent examiner tries to
discern whether this scope is reasonable and may try to pare it back.70 The
examiner and patent applicant (or the patent prosecutor) will go back and forth
until they settle on an equilibrium.71 Ebrahim argues that success in this game
rests on each party’s ability to discover relevant information.72
Critically for our study, he also describes how privately supplied AI tools
can exacerbate information asymmetries between the patent applicant and the

64. See, e.g., David Engstrom, Daniel E. Ho, Catherine M. Sharkey & Mariano-Florentino
Cuéllar, Government by Algorithm: Artificial Intelligence in Federal Administrative Agencies 46–52
(2020), available at https://www-cdn.law.stanford.edu/wp-content/uploads/2020/02/ACUS
-AI-Report.pdf.
65. Rai, supra note 3, at 2619–21; see generally Michael D. Frakes & Melissa F. Wasserman,
Irrational Ignorance at the Patent Office, 72 VAND. L. REV. 975 (2019) (concluding that each patent
examiner needs more time to assess a patent application to improve patent quality); U.S.
General Accountability Office, Intellectual Property: Patent Office Should Strengthen Search Capabilities
and Better Monitor Examiners’ Work, GAO-16-479 (July 20, 2016), https://
www.gao.gov/products/GAO-16-479 (recommending steps to improve the prior art search
quality).
66. Ebrahim, supra note 3, 104.
67. Id. at 1196–1201.
68. Id. at 1211–12.
69. Id. at 1191.
70. Id.
71. Id.
72. Id. at 1221–23.
518 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

patent office because the patent office does not have the tools to discern
between high- and low-quality signals.73 Thus, the patent office will be in a
position where it cannot adequately sift through a market for lemons, thus
creating a supply-side issue where the generators of information can more
successfully play the information game.74 More broadly, AI could also displace
the need for lawyers, as he explains that:
[a]rtificial-intelligence technology could displace or reduce the need
for attorneys in law firms or in-house legal departments and, in doing
so, lessen the job opportunities for law students. The impact of
decreasing the role of legal-service professionals with AI technology
affects the relationship between clients and lawyers and, as a result,
also affects the relationship of the interaction between inventors and
the USPTO.75
We might imagine that similar forces are at play with trademarks. Although
trademark approvals, particularly simple word marks, are likely not as complex
as patent examinations, there is evidence that AI is transforming this area of
IP law as well. The impact of AI on trademark search may be greatest for word
marks or composite marks with literal elements, since more data might be
available, allowing for greater ease of identifying similarities and differences.76
In essence, however, the core search cost problem that Ebrahim and Rai
articulate from the perspective of patent applicants and examiners is the same
problem that we are exploring from the perspective of trademark applicants.
The rise of the private sector in search can have dramatic effects on trademark
quality and supply, just like in the patent context. Primarily, the “likelihood of
confusion” standard in trademarks is similar to the non-obviousness standard
in patents because of the human subjectivity involved in both processes. Each
requires an examiner determining whether to grant an application based on
their best evaluation of the application, with an eye toward minimizing errors
that could result in informational harms to consumers.
Here, we might also note the risk that private vendors’ search tools might
be more sophisticated than those of the government.77 Indeed, the emergence

73. Id. at 1220.


74. See id. at 1236.
75. Id. at 1231–32.
76. Letter from American Bar Association-Intellectual Property Law Section to Secretary of Commerce
for Intellectual Property & Director of the United States Patent and Trademark Office, USPTO (Jan. 9,
2020), https://www.uspto.gov/sites/default/files/documents/ABA-IPL_RFC-84-FR-58141
.pdf, at 12 [hereinafter ABA Letter].
77. She also discusses the risks in relying on private vendors from an explainability/due
process perspective, observing that there is at least an appreciable risk that using private search
2020] TRADEMARK SEARCH AND AI 519

of a private market for trademark search indicates that there may be a market
failure regarding trademark registration. Although the USPTO operates its
own free search service, there are several private sector alternatives.78 These
private services variously advertise their added value as being powered by AI,
machine learning, statistical models, or other sophisticated techniques.79
Insofar as trademark applicants rely on these private services instead of the
USPTO, it suggests that these services provide real value that the government
service does not.80
Moreover, since the USPTO is not an enforcement agency, and IP rights
owners are responsible for protecting their marks, the government may not
have the right incentives to have the best AI tools available, and can instead
externalize these costs to trademark registrants. This externalization thus
creates a market for the sorts of private AI tools in our study, which function
to supplement the government’s inadequate TESS system. Assuming that the
USPTO relies on its own TESS search engine, and that TESS does not work
as well as these AI-powered private sector alternatives, the emergence of
private search engines suggests that the government’s inadequacy may be
potentially (indirectly) imposing costs on trademark holders and consumers.
An increase in AI-powered search could plausibly reduce the overall
number of applications filed because it would forecast which marks were likely
to face a Section 2(d) refusal.81 Consider: both examiners and applicants want
to avoid the monetary and time costs associated with bad applications. A
trademark can cost about $250 per class it is registered for,82 and it takes a
substantial amount of time.83 While the cost of the mark may be trivial for
larger companies and brands, the time involved and attorney’s fees can be

vendors might result in assertions of trade secrecy and more opacity. Rai, supra note 3, at 2640–
41.
78. For example, see Corsearch, Markify, Trademarkia, and TrademarkNow. We detail
these in a below section.
79. See Nick Potts, Reviews of the 3 Best Trademark Clearance Search Tools for Trademark
Attorneys, TRADEMARKNOW (Oct. 20, 2016), https://www.trademarknow.com/blog/reviews
-of-the-3-best-trademark-search-tools-for-trademark-attorneys.
80. Part of this extra value-added may come from the fact that the AI technologies
underlying trademark search are also used for brand protection. We discuss this further in Part
III.
81. See ABA Letter, supra note 76, at 11–12.
82. U.S. Patent & Trademark Office, Trademark Fee Information, https://www.uspto.gov
/trademark/trademark-fee-information (last visited on Jan. 22, 2021).
83. See U.S. Patent & Trademark Office, Section 1(b) Timeline: Application Based on Intent to
Use your Trademark in Commerce, https://www.uspto.gov/trademark/trademark-timelines
/section-1b-timeline-application-based-intent-use (last visited on Jan. 22, 2021).
520 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

substantial.84 The USPTO provides a useful chart, included as Figure 1, for a


1(b) trademark application—essentially when an applicant files a mark with
intent to use it later.85 At a minimum, from the time an application is filed to
when it is approved is about seven months. However, if the USPTO does not
immediately approve the mark, it adds at least three months to the process,
and as much as an additional eight months if there are multiple rounds of
correspondence between the applicant and the USPTO.86 That additional time
could represent lost revenue and other harms stemming from lack of IP
protection.
From the USPTO’s point of view, AI might provide assistance in achieving
greater consistency among Examining Attorneys by helping them reach faster
decisions, reducing their workload, and enabling them to identify any
inconsistencies in outcomes.87 It might also aid the detection of fraudulent
filings and practices as well, through its evaluation of metadata and closer
image comparisons.88 If AI can be used by applicants to ensure that they do
not erroneously file an application that is destined to undergo additional
rounds of screening or a final rejection from the USPTO, they can save the
time and energy needed to go through the appeals process.

84. The examination process involves three steps: first, the mark is classified into a series
of design codes; second, examiners search through existing marks, pending applications, and
abandoned marks for similarity; and third, issue a determination regarding whether the mark
is eligible for registration. See Engstrom et al., supra note 64, at 47.
85. Id.
86. See Section 1(b) Timeline, USPTO, https://www.uspto.gov/trademark
/trademark-timelines/section-1b-timeline-application-based-intent-use (last visited on Jan.
22, 2021) (Figure 1 below) (showing the timeline for 1(b) applications).
87. See ABA Letter, supra note 76, at 12.
88. See id.
2020] TRADEMARK SEARCH AND AI 521

Figure 1: Timeline of Section 1(b) Applications


522 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

B. ARTIFICIAL INTELLIGENCE AND THE ADMINISTRATION OF


INTELLECTUAL PROPERTY
The prior Section provided a general theoretical basis for the emergence
of a private search market for trademarks. A key part of this inquiry involves
differentiating between (1) government use of AI-powered techniques to assist
with their determinations; (2) AI-powered tools made available by the
government to assist private parties in preparing applications for patent,
trademark, or copyright protection; and (3) a comparably broader set of AI-
driven private tools developed for private parties (rather than the government)
in order to supplement state-offered techniques. Below, we focus on the first
two categories, in discussing the role of AI in government-led administration
of IP and explaining how this paves the way for a private AI-powered market
to optimize trademark search and registration. We turn to the third category
in our next section.
Last year, WIPO released the first comprehensive global survey of how AI
and machine learning can be employed to assist with the governance of IP.89
Out of WIPO’s survey of thirty-five different IP Offices, the report noted that
seventeen offices use AI technology in at least one aspect of their work, but
that most of these uses appear to be in their infancy.90 On the patent side, the
report points out that AI can be used to automatically analyze the content of
patent applications and case files including sorting and allocating them for
particular staff, as well as for applying particular classifications.91 It can also be
used for the purposes of searching for prior art and to improve detection of
links between citations and applications,92 and even to assist in the processing
of applications.93 One office in Singapore estimated saving five thousand hours
of an examiner’s man-hours by relying on AI techniques.94
The USPTO is using machine learning in its determinations of
patentability and histories of patent prosecution.95 The USPTO, for example,
developed a tool named Sigma, which can search an entire patent document

89. See Meeting of Intellectual Property Offices (IPOS) on ICT Strategies and Artificial Intelligence
(AI) for IP, WORLD INTELL. PROP. ORG. (May 23–25, 2018), https://
www.wipo.int/edocs/mdocs/mdocs/en/wipo_ip_itai_ge_18/wipo_ip_itai_ge_18_1.pdf.
90. See id.
91. Id. at 4 (noting developments in Germany, Brazil, and Singapore along these lines).
92. Id. at 5–6 (describing patent search systems).
93. Id. at 6 (describing Tequmine in Finland for patent classification and prior art search).
94. Id. at 12.
95. Isi Caulder & Paul Blizzard, Canada: Artificial Examiner: The Expanding Use of AI and
ML Software at Intellectual Property Offices (IPOs), BERESKIN & PARR LLP (July 26, 2018), https://
www.bereskinparr.com/doc/artificial-examiner-the-expanding-use-of-ai-and-ml-software-at
-intellectual-property-offices-ipos.
2020] TRADEMARK SEARCH AND AI 523

and compare applications with registered patents and pre-grant publications.96


Rai noted that Sigma enables examiners to attach a particular weight to the
most relevant part of the patent application, and then retrieve related
documents including related prior art.97 Another cluster of AI applications are
also used to manage IP files’ prosecution and formality checks, particularly
regarding data support, proofreading, and conversion of files to enhance
machine-readability, and also for the purposes of translation and data
analysis.98 According to one study led by David Engstrom, the USPTO is also
considering ways to build an AI-driven search platform that would use
content-based engines to suggest prior art for an applicant; other plans involve
using neural word embeddings to expand prior art searches.99
On the trademark side, as opposed to patent, the main focus so far has
been on the process of search, which historically has been mostly manual.100
In the context of trademark search, new tools would provide a valuable service
by helping potential registrants identify potential conflicts before ever
submitting a trademark application, providing the statistical tools necessary to
distinguish signal and noise. Colleen Chien, echoing Ebrahim and Rai, has
pointed out that the USPTO itself has a difficult time assessing patent quality
and frequently grants patents that it probably ought not to.101 The same might
also be said of trademarks, which compels the employment of AI-driven tools
in searching for similar marks.
In the context of trademarks, AI has mainly been deployed as an
enhancement tool to assess trademark similarity; however, as Dev Gangjee has
noted in an excellent study, AI can play a broader, potentially game-changing
role.102 In the government context, it is unlikely that AI will replace human
judgment regarding the more complex and subjective tests in trademark law;
however, AI still carries the power to streamline administrative tasks relating
to registration, opposition, and other procedures, and is likely to only grow in
importance.103
Traditional search systems employ text-based retrieval technology; today,
the technology has improved in order to incorporate phonetic analogies,
synonyms, and related permutations of letters in order to compare slightly

96. See WORLD INTELL. PROP. ORG., supra note 89, at 3.


97. Rai, supra note 3, at 2634.
98. WORLD INTELL. PROP. ORG., supra note 89, at 2, 9–10 (noting developments in
Singapore, China, Japan, Morocco, Serbia, and Canada).
99. Engstrom et al., supra note 64, at 48.
100. Id.
101. See Colleen V. Chien, Comparative Patent Quality, 50 ARIZ. ST. L.J. 71, 72–74 (2018).
102. Gangjee, supra note 6, at 2.
103. Moerland & Freitas, supra note 6, at 27.
524 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

modified marks as well.104 Even more, AI has driven significant advances in


three additional dimensions of search and comparison: (1) text and conceptual
similarity (i.e., assessing text, as well as shared or oppositional meanings of a
trademark);105 (2) visual/image similarity (i.e., assessing image elements of a
trademark logo or figurative mark, including content-based image retrieval);106
and a combination of words and images in order to integrate both in a
similarity assessment.107 Still other approaches rely on a constellation of
comparisons—such as automated similarity assessments of image/pixel, text,
and content, coupled with a manual comparison—in order to provide a more
comprehensive comparison.108
There is growing evidence of government use of these AI-driven tools as
well. Reports indicate that current government uses of AI in the context of
trademarks involve image recognition, classification of goods and services, and
identifying descriptive terms.109 According to David Engstrom, the USPTO is
also prototyping a deep learning model that uses an unsupervised approach to

104. Gangjee, supra note 6, at 6 (citing C.J. Fall & C. Giraud-Carrier, Searching Trademark
Databases for Verbal Similarities, 27(2) WORLD PATENT INFO. 135 (2005)).
105. Gangjee, supra note 6, at 6–7 (advances in search technology based on semantic or
conceptual similarity focus more on “lexical relations,” integrating assessments of synonyms,
antonyms, or comparable words in another language) (citing F. Mohd Anuara, R. Setchia &
Y-K Lai, A Conceptual Model of Trademark Retrieval based on Conceptual Similarity, 22 PROCEDIA
COMPUT. SCI. 450, 451 (2013)).
106. Gangjee, supra note 6, at 7 (noting that WIPO and the European Intellectual Property
Office offer users the ability to upload image-based file formats). Currently, WIPO relies upon
a system, the International Classification of the Figurative Elements on Marks, also called the
Vienna Classification system. Trademark examiners, in general, manually index and code
elements of figurative marks, often in reference to the Vienna Classification system, and then
match the Vienna codes of a new application with those already registered. Since not all
trademark registries use the system, and it involves some subjectivity, there is the risk of gaps
in its application. See id. at 7–8 (citing WIPO, Future Development of the Vienna
Classification: Questionnaire Results (April 3, 2019)). According to Gangjee, AI-assisted
processes of content-based image retrieval have been “welcomed,” due to the added value of
accuracy in comparison. Id.
107. Gangjee, supra note 6, at 6–9. As he writes, “[t]he goal is to mimic the assessment of
a human examiner who must synthesize visual, aural, and conceptual similarity to arrive at an
overall conclusion on whether the marks conflict.” Id.
108. Id. at 10 (citing Mosseri I., Rusanovsky M. & Oren G., TradeMarker – Artificial
Intelligence Based Trademarks Similarity Search Engine, in COMMUNICATIONS IN COMPUTER AND
INFORMATION SCIENCE (vol. 1034, 2019), https://doi.org/10.1007/978-3-030-23525-3_13);
Moerland & Freitas, supra note 6, at 2 (noting that only a few trade mark offices apply AI
tools).
109. Moerland & Freitas, supra note 6, at 15; see also Engstrom et al., supra note 64, at 49
(describing the use of a deep learning image classifier and other prototypes).
2020] TRADEMARK SEARCH AND AI 525

generate visually similar images from a database.110 The International


Trademark Association has reported that at least five governments have
developed trademark image search engines that incorporate AI.111 The
USPTO, for example, has developed a manually coded system of figurative
images in order to train its deep learning systems to generate design codes for
new trademark image applicants.112 Other governments rely more extensively
on private image search tools for their government registries.113 For example,
IP Australia and the E.U. Intellectual Property Office uses TrademarkVision’s
Image Recognition (now a part of Clarivate Analytics) to search existing
trademark images, employing a technology similar to facial recognition
technology, but applied to marks instead.114 Chile, China, and Japan also rely
on private tools.115 Some offices, such as that of Australia, even offer the public
a range of AI-driven tools to assist unregistered applicants.116 And WIPO’s
Global Brand Database recently released a free AI-driven image search tool
for the public.117
The wide range of emerging tools may lead some to suggest that AI might
even have the effect of shrinking the potential role of the trademark lawyer.
Since automated technologies can play a wider role in brand clearance and
brand protection, it would enable service providers to work directly with
trademark owners themselves. Echoing this view, others have observed that
AI’s added efficiency has the potential to replace paralegals or junior lawyers,
perhaps when it comes to search and registration.118 However, more complex
situations still call for human intervention. One WIPO survey respondent
from Norway was careful to note that in comparing AI and non-AI results,
while the most “similar” trademarks often had the same results, there were

110. Engstrom et al., supra note 64, at 49–50 (also describing future ways to deploy AI in
image/text classification).
111. See INTA Comments in Response to Request for Comments on Intellectual Property Protection for
Artificial Intelligence Innovation, USPTO 1, https://www.uspto.gov/sites/default/files
/documents/International%20Trademark%20Association%20(IN_RFC-84-FR-58141.pdf
(noting that out of 9 respondents to its survey, five IP offices are using AI-driven tools in
trademark image search systems).
112. Gangjee, supra note 6, at 9 (citing U.S. Patent Trademark Office, Emerging
Technologies in USPTO Business Solutions (May 25, 2018), https://www.wipo.int/edocs
/mdocs/globalinfra/en/wipo_ip_itai_ge_18/wipo_ip_itai_ge_18_p5.pdf).
113. Gangjee, supra note 6, at 9.
114. Id.
115. WORLD INTELL. PROP. ORG., supra note 89, at 7–8 (describing developments).
116. Id.
117. See Global Brand Database, WORLD INTELL. PROP. ORG., https://
www3.wipo.int/branddb/en/ (last visited July 8, 2020).
118. See How AI Impacts Trademarks, TRADEMARK TIMES 1 (2018), https://
www.managingip.com/pdfsmip/01-TrademarkTimes18Seattle.pdf.
526 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

very large differences found between AI and non-AI results in addressing


lower degrees of similarity.119 This suggests that a mix of human and non-
human intervention and greater amounts of data would improve the
outcome.120
Beyond image search, offices reported relying on AI techniques for the
purposes of trademark examination as well. Australia uses a Smart Assessment
Toolkit that relies on natural language processing and internal software to
detect substantially similar trademarks, and the office in Singapore uses
machine learning techniques to measure and suggest parameters to measure
trademark distinctiveness.121 Of course, like other areas of AI applications,
there are significant risks associated with automated decision-making, some of
which stem from the legal and cultural risks associated with lack of
transparency, unrepresentative training data, or difficulty in explainability,
which we address more below.122 Particularly in the context of trademark law,
which relies on subjective, context-dependent assessments, AI-driven
technologies may be less useful in terms of evaluating distinctiveness,
likelihood of confusion, and other variables that require a nuanced
evaluation.123
Of course, one additional consideration for the success of AI in trademark
law involves the need for accurate, structured, multi-jurisdictional and
comprehensive data.124 Towards this end, scholars Anke Moerland and
Conrado Freitas have distinguished between two different types of data: legal
data, that involves decisions, oppositions and invalidity proceedings, and case
law from various jurisdictions, in order to improve the accuracy of legal
predictions; and market-based data, which includes information about
consumer preferences, product variations, goodwill, product reputation,
distinctiveness, etc.125 As they note, privacy and data protection laws can
impede the collection of such data, making both types of data difficult to
compile accurately and comprehensively (let alone across jurisdictions),
thereby posing a challenge to the efficacy of AI-driven judgments in the global
trademark ecosystem.

119. Moerland & Freitas, supra note 6, at 15.


120. WORLD INTELL. PROP. ORG., supra note 89, at 8.
121. Id.
122. See id. at 12 (noting that Australia has developed an Automated Decision-Making
Governance Framework and Policy); see also Engstrom et al., supra note 64, at 50–51 (noting
explainability concerns, among others, in deploying AI at the USPTO).
123. Moerland & Freitas, supra note 6, at 16.
124. Id.
125. Id.
2020] TRADEMARK SEARCH AND AI 527

C. ARTIFICIAL INTELLIGENCE IN PRIVATE TRADEMARK SEARCH AND


REGISTRATION
As studies have postulated, AI carries the potential to revolutionize
advertising, particularly in terms of consumer recommendations, targeted
advertising, market forecasting, and speech and text recognition.126 However,
AI-related issues have been largely underexamined regarding trademarks,
specifically, especially where legal doctrine is concerned.127 Just recently in late
2019, the USPTO solicited public comments about a range of issues involving
AI and IP, including issues surrounding patents, authorship and
copyrightability, trademark registrability, and datasets, amongst others.128
While the vast majority of comments received focused on copyright and
data-related issues, several consistent themes emerged regarding trademark
protection. As Dev Gangjee has explained, the effect of AI on trademark
registration will be more subtle than its impact on copyright or patent law,
which has largely been driven by a threshold question of whether autonomous
agents can be considered authors or inventors and whether the resulting work

126. See The Future of Trademark Service Providers, WORLD TRADEMARK REV., https://
www.worldtrademarkreview.com/reports/the-future-of-trademark-service-providers (last
visited Jan. 23, 2021) (portions on file with author) [hereinafter “TM Report”]; see also
Interactive Advertising Bureau, Artificial Intelligence in marketing Report, IAB (Dec. 9, 2019),
https://www.iab.com/insights/iab-artificial-intelligence-in-marketing/; Lee Curtis & Rachel
Platts, AI is Coming and It Will Change Trade Mark Law, MANAGINGIP (Dec. 8, 2017), https://
www.hgf.com/media/1173564/09-13-AI.PDF (focusing mostly on trademark law and its
effect on retail, also noting how the law must adapt to AI); Lee Curtis & Rachel Platts,
Trademark Law Playing Catch-up with Artificial Intelligence?, WIPO MAG. (June 2020), https://
www.wipo.int/wipo_magazine_digital/en/2020/article_0001.html (same); Yashvardhan
Rana, Artificial Intelligence and Trademark Law in the Digital Age, INTERNATIONAL JURIST (July 29,
2020), https://www.nationaljurist.com/international-jurist/artificial-intelligence-and
-trademark-law-digital-age#:~:text=Such%20products%20also%20enable%20a,in%20turn
%20saving%20lawyers'%20time (discussing the potential effect of AI on trademark law).
Recommendation systems might also arguably spark trademark liability claims if they offer
competing products to a consumer, stemming from theories of initial interest confusion. Here,
the jurisprudence on keyword searches can be instructive, as well as recent case law
questioning the reach of initial interest confusion, suggesting that such theories of liability are
unlikely to succeed in court. Gangjee, supra note 6, at 1–2. See, e.g., Multi Time Mach., Inc. v.
Amazon.com, Inc., 804 F.3d 930 (9th Cir. 2015) (noting that clear labels by Amazon in making
recommendations precluded a theory of liability); Rescuecom Corp. v. Google Inc., 562 F.3d 123
(2d Cir. 2009) (Google’s use of the Rescuecom trademark was a use in commerce); Rosetta
Stone v. Google, 676 F.3d 144 (4th Cir. 2012) (overturning a grant of summary judgment for
Google).
127. See Gangjee, supra note 6.
128. Request for Comments on Intellectual Property Protection for Artificial Intelligence Innovation,
USPTO (Oct. 30, 2019), https://www.federalregister.gov/documents/2019/10/30
/2019-23638/request-for-comments-on-intellectual-property-protection-for-artificial
-intelligence-innovation.
528 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

product is protectable.129 Very few comments focused on the related question


of AI-created marks. At least one commentator concluded that the possibility
of AI-created marks existed but emphasized that only live humans should be
able to file for registration.130
The vast majority of trademark-related comments from organizations
concluded that the use of AI would improve and streamline the trademark
search and registration process, noting that “[d]ecisions to proceed or not to
proceed with filing a U.S. trademark application for a particular mark may be
made more quickly and may be better informed if driven by a more objective
risk assessment.”131 However, the increase in accuracy, at least one
commentator noted, would also raise the bar for successful trademark
applications, making them potentially harder to obtain but improving the
overall quality of trademarks nevertheless.132
A second theme was that AI could have a transformative effect on the
detection of trademark infringement with its rapid search and comparison
technology, aiding the USPTO in determining fraudulent applications.133 At
the same time, the American Bar Association (ABA) also noted the risk that
AI tools and software could be used in the opposite way—to infringe the rights
of other trademark owners—thus opening up questions of machine volition
and liability.134 At least one other commentator expressed a similar view,
warning that while AI could be used to better detect infringement and protect
trademarks, the very same technology could also be used to violate trademark

129. Gangjee, supra note 6, at 1.


130. See Commentary from A-CAPP, USPTO 1 (Dec. 16, 2019), https://
www.uspto.gov/sites/default/files/documents/Jeffrey-Rojek_RFC-84-FR-58141.pdf
(noting that “the creation of the trademark itself should not be allowed by AI, emphasizing
role for humans in registration”).
131. ABA Letter, supra note 76, at 5; see also Letter from Computer & Communications Industry
Association and Internet Association to Secretary of Commerce for Intellectual Property & Director of the
United States Patent and Trademark Office, USPTO 10 (2020) (noting searches would be faster
and more efficient) [hereinafter Computer & Communications Industry Letter]; Trevor Little,
Lower risk applications, increased refusals and a boost for infringers: the potential impact of AI on trademarks,
WORLD TRADEMARK REV. (Mar. 23, 2020), https://www.worldtrademarkreview.com
/anti-counterfeiting/lower-risk-applications-increased-refusals-and-boost-infringers-the.
132. See generally Letter from Obeebo, Inc. to Secretary of Commerce for Intellectual
Property & Director of the United States Patent and Trademark Office, USPTO, https://
www.uspto.gov/sites/default/files/documents/Obeebo-Inc_RFC-84-FR-58141.pdf (noting
that AI will raise the bar for distinctiveness, but ultimately improve trademark quality).
133. See ABA Letter, supra note 76, at 12 (noting that AI could aid a pixel-by-pixel
comparison); Comments from the App Association, USPTO 5 (date goes here), https://
www.uspto.gov/initiatives/artificial-intelligence/notices-artificial-intelligence-non-patent
-related (noting that AI tools are used to detect infringement).
134. ABA Letter, supra note 76, at 13.
2020] TRADEMARK SEARCH AND AI 529

rights as well.135 The commentary, from a center focused on anti-


counterfeiting, warned that AI could be used to detect gaps in trademark
protection and deceive consumers with strategically driven
recommendations.136 “At what level of prediction is there a duty to inform
consumers, or b[r]and owners, about a potentially suspicious product?,” the
commentary asked, noting a potentially increased risk of inaccuracy from AI-
driven counterfeit detection.137 Here, if an AI tool makes an infringing
recommendation, consumer harms might stem not from initial interest or
point-of-sale confusion, but rather from the harm of post-sale confusion.138
A third theme involved the consistent idea that the law did not need
reforming due to the advent of AI, although many expressed a desire to avoid
weakening trademark protection as a result of AI.139 One representative view,
along similar lines, expressed by the ABA and several others, involved the
conclusion that AI could serve as “an appropriate supplement, but not a
substitute for the human judgment of [counsel].”140 Similarly, another set of
commentators observed that using AI to supplement (rather than supplant)
human judgment would avoid the risk that complete reliance on AI might
produce an incorrect conclusion.141 At least one study echoed this view by

135. See Comments from the Center for Anti-Counterfeiting and Product Protection, USPTO (Dec.
16, 2019), https://www.uspto.gov/sites/default/files/documents/Jeffrey-Rojek_RFC-84
-FR-58141.pdf.
136. Id. at 2–3.
137. Id. at 3.
138. See Trevor Little, Lower Risk Applications, Increased Refusals and a Boost for Infringers: The
Potential Impact of AI on Trademarks, WORLD TRADEMARK REV. 2 (Mar. 23, 2020), https://
www.worldtrademarkreview.com/anti-counterfeiting/lower-risk-applications-increased
-refusals-and-boost-infringers-the (quoting commentary from the American Intellectual
Property Law Association).
139. See Comments from the App Association, supra note 133, at 5 (noting a desire to avoid
weakening trademark law); see also Computer & Communications Industry Letter, supra note
131, at 10 (noting no impact of AI on trademark law, and no need to change the law at this
time).
140. ABA Letter, supra note 76, at 12 (noting that AI should not be used as a substitute
for subjective judgment); see also Letter from IBM Corporation to Secretary of Commerce for Intellectual
Property & Director of the United States Patent and Trademark Office, USPTO 5 (Jan. 19, 2019),
https://www.uspto.gov/initiatives/artificial-intelligence/notices-artificial-intelligence-non
-patent-related (noting that a trademark examiner will still be required to assess the evidence
collected in the examination and registration process).
141. Letter from Japan Intellectual Property Association to Secretary of Commerce for Intellectual
Property & Director of the United States Patent and Trademark Office, USPTO 2 (Jan. 8, 2020),
https://www.uspto.gov/initiatives/artificial-intelligence/notices-artificial-intelligence-non
-patent-related; see also Intellectual Property Owner’s Association 6, available at https://
www.uspto.gov/initiatives/artificial-intelligence/notices-artificial-intelligence-non-patent
-related.
530 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

noting that the subjectivity and complexity of trademark law’s doctrinal tests
would be difficult to replicate with an AI-driven system, since they are
presently unable to reflect the nuances of these tests.142
Yet most commentary noted, as applied specifically to trademarks, AI
carries perhaps the strongest potential in areas of private search and
registration.143 More recent tightening of corporate budgets, coupled with
improvements to AI technology, have streamlined the potential for AI to have
a transformative effect on the process of trademark registration and
litigation.144 Here, AI-powered search takes a form that is much more
predictive in nature, since it is primarily concerned with giving a potential
registrant information about whether a preexisting registration will cause their
application to be rejected. This type of search can range in complexity. At its
most basic, a search engine might check to see if an application exactly matches
an existing registration. More complex implementations might use AI to
determine the likelihood that the USPTO would reject an application by
modeling their own decision-making process. Other techniques might be most
advantageous when they can be used to automate tasks like trademark search
and watch results.145 Since AI provides great improvements in terms of speed
and accuracy, it can dramatically assist brands who aim to be the first to reach
the market.146
While a comprehensive view of all of the implications of AI for trademark
law is beyond the scope of this article, it bears mentioning that we can envision
at least five different ways in which AI-related technologies can radically alter
our existing legal systems, and drive the processes of search and registration to

142. Moerland & Freitas, supra note 6, at 2.


143. See TM Report, supra note 126, at 1 (page number corresponds to excerpts on file
with author).
144. See id. at 3 (page number corresponds to excerpts on file with author).
145. See Rob Davey, Artificial Intelligence: A Meeting of Minds, WORLD TRADEMARK REV.
(Nov. 1, 2017), https://www.worldtrademarkreview.com/portfolio-management/artificial
-intelligence-meeting-minds.
146. In particular, models that draw on fuzzy logic are particularly well suited for
knowledge that contains elements of vagueness, like knowledge based on natural language.
Anna Ronkainen describes how type-2 fuzzy logic systems are particularly appropriate for
representations of second-order vagueness, especially in situations, like trademarks, where
there may be a “vagueness of a concept and [an] uncertainty associated with its application.”
Anna Ronkainen, MOSONG, a Fuzzy Logic Model of Trade Mark Similarity, in PROCEEDINGS OF
THE WORKSHOP ON MODELING LEGAL CASES AND LEGAL RULES 23–25 (Adam Z. Wyner
ed., 2010). In simple terms, Ronkainen writes, “traditional fuzzy logic allows us to say that
John is 0.9 TALL (whatever that means), whereas with type-2 fuzzy logic we can also say that
John is between 0.85 and 0.95 (0.90 +/- .05 TALL), in which the uncertainty or margin of
error may stem from any source, anything from potential measurement errors to intrinsic
design factors within the model.” Id.
2020] TRADEMARK SEARCH AND AI 531

be much more proactive in terms of identifying variables that can prove


determinative later on.147 Some examples involve the following:
1. Search, Identification, and Suggestion
AI carries the potential to help trademark owners search and identify
potential trademarks for registration by employing AI to study a wide range of
variables relevant to the search process including sight, sound, visual cues,
classification of goods/services, and other trademark attributes like
descriptiveness. But this can also integrate other external considerations in its
analysis, like identifying geographic areas of potential growth, obstacles for
trademark goodwill, other similar trademarks, or by noting attributes of other
firms within the trademark ecosystem.
The same observation can easily be made for the role that AI and machine
learning techniques play in the process of trademark selection.148 AI can direct
the trademark firm applicants to various options that are curated for them,
drawing from a vast expanse of market-based data on consumer preferences,
brand equity, common law variations, linguistic sophistication, natural
language associations, and the like. Search and registration can also be
improved using AI techniques, where machine learning can be relied upon to
identify semantically similar marks.
2. Registration and Clearance
AI carries the potential to revolutionize the process of registration, both
in terms of automating the processes of registration and in terms of identifying
particular areas where there may be conflicting registrations, and even drafting
initial registrations or filings and general portfolio management.149 An expert
notes,“[B]rand owners will be able to clear a campaign in weeks or even days,
which is essential given how quickly products and services are developed and
expand.”150 Another expert adds, “Naming decisions will happen in real
time.”151 As these comments suggest, not only can tools “clear” certain
proposed marks for registration, but they can also register marks with
automated tools.

147. See TM Report, supra note 126, at 4 (page number corresponds to excerpts on file
with author).
148. See Moerland & Freitas, supra note 6, at 4 (describing how machine learning operates
in the trademark context).
149. See TM Report, supra note 126, at 3 (“Areas where AI will dominate include searching
and clearance, prosecution (at least for simple marks), renewals and possibly even
oppositions.”) (page number corresponds to excerpts on file with author).
150. See id. at 4 (page number corresponds to excerpts on file with author).
151. Id. (page number corresponds to excerpts on file with author).
532 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

3. Comparison and Determining Substantial Similarity


AI can alter the processes of investigating substantial similarity by relying
on deep learning and fuzzy logic techniques to evaluate comparisons of
trademarks and product attributes. It can investigate multiple types of
similarity—visual, semantic, and image—in seconds.152 By using neural
network technologies, entities can process large amounts of data in order to
determine semantic equivalence, providing insights into substantial similarity
and trademark relatedness.153 As Anna Ronkainen further explains:
Trademark similarity search . . . requires searching for dissimilar
images as opposed to the more common approach of searching
similar (or identical) images. In the latter, as long as the amount of
similar images is sufficient, one could try to train a neural network-
based model to catch similarities between images. For example, in
order to teach the machine to differentiate between cats and dogs
we should supply it with many images of cats and dogs.
Unfortunately, in a trademarks database, this is obviously not the
case. Moreover, catching differences between trademarks is far more
complex since it is much harder to find pairs of similar trademarks,
and on top of that, there is no formal definition of similar
trademarks, as trademarks are considered to be similar only if they
are deceptively similar.154
As she notes, while there are some difficulties with training machines to
capture these complexities, it is reasonable to consider that techniques will
continue to improve in time, thereby assisting with the determination of
substantial similarity.155 Others have expressed similar concerns, noting that
determining trademark distinctiveness, the relevant public, the proper
classification of goods and services, among other elements, are so subjective
that they pose challenges to the development of AI in trademark law.156

152. Visual similarity involves the question of whether two trademarks are visually similar;
semantic similarity involves whether the trademarks contain the same meaning and semantic
content; and text similarity involves whether the actual text of the trademark is similar. Idan
Mosseri et al., How AI will Revolutionise Trademark Searches, WORLD TRADEMARK REV. (July 2,
2019), https://www.worldtrademarkreview.com/ip-offices/how-ai-will-revolutionise
-trademark-searches.
153. See generally TM Report, supra note 126 (excerpts on file with author).
154. See Ronkainen, supra note 146, at 23–25 (discussing the difficulties in training an AI
program to catch differences between trademarks).
155. Id.
156. Moerland & Freitas, supra note 6, at 20–23.
2020] TRADEMARK SEARCH AND AI 533

4. Prediction and Risk Assessment


As with each of the other areas, the real payoff of AI lies in its ability to
predict the outcomes of various trademark-related decisions—such as the
litigation risk involved in proceeding with a particular trademark or product—
and the market implications of making certain choices.157 Risk assessments are
very useful; as Gangjee notes, “[w]hile human expertise continues to assess the
conflicts results lists generated by algorithms, for risk-averse commercial
clients it is extremely tempting to be guided by clearly defined percentages of
similarity.”158 Indeed, predictive analytics can prove to be transformative in
helping businesses both create and sustain a strong presence in the
marketplace, predicting the outcome of filing suit, sending a cease-and-desist,
articulating various claims, or deciding whether and for how much to settle.
And this is just the tip of the iceberg. Imagine every aspect of a trademark
claim—its probable outcome automated, calculated, predicted and ready for
real-time decision-making.
Nevertheless, despite the improvements AI will provide regarding
trademark registration and litigation, it is important to note that experts
continue to emphasize the importance of human oversight and participation,
particularly in terms of using human judgement in complex cognitive tasks,
especially in the context of trademark doctrines which are highly context-
specific. This is especially true in more complex cases of multi-word or slogan
marks, where humans are likely to be the best at determining areas of particular
strength.159
5. Brand Management
Finally, nearly every private trademark search engine company in our study
offers brand protection services in addition to their trademark search services
in some capacity.160 These brand protection services generally include some
combination of active monitoring of U.S. and global databases, and sometimes

157. See TM Report, supra note 126, at 4 (page number corresponds to excerpts on file
with author).
158. See Gangjee, supra note 6, at 13.
159. See generally TM Report, supra note 126 (excerpts on file with author). One example
of this, experts suggest, is having a team of humans who can physically review and correct the
data from national trademark registries to ensure that proprietary trademark databases have
correct examples, deleting, for example, cases where the word mark does not match the image
(errors which are easy for automated systems to overlook). See generally id.
160. See, e.g., Quickly respond to potentially infringing trademark applications with a powerful suite of
watch solutions, COMPUMARK, https://www.compumark.com/solutions/trademark-watching
/watching (discussing CompuMark’s trademark watching services).
534 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

tools for pursuing legal enforcement of trademark rights against potential


infringers.161
At a later phase of search, current trademark holders might engage in a
proactive process of brand management, vigilantly searching for newly
registered marks that may threaten to dilute the strength of the older trademark
holder’s mark. Because of the huge search costs in finding potentially
conflicting trademarks, trademark owners could face a daunting proposition in
attempting to enforce their trademark rights themselves. This is essentially the
same problem that confronts potential registrants, who must filter out the
noise and recover actual conflicts, as we have previously asserted in this paper.
Here, again, as we have suggested, AI and machine learning techniques can
offer mark owners a substantial advantage in brand management and
enforcement. We have strong theories about why trademarks are valuable for
owners and consumers; they reduce the friction created by information
asymmetries and thus facilitate useful transactions.162 Brand management is
important because trademark owners need to maintain the strength of their
marks in order to reduce information asymmetries.163 Moreover, brand
protection is a critical service because the USPTO explicitly says that it is not
responsible for trademark enforcement; it explicitly places this burden on
trademark holders.164
Regardless of the reason, the additional benefit that these firms provide to
their clients fits into the broader story of how the private sector is able to utilize
AI in a way that gets ahead of government resources, supplementing when
needed. This is discussed further below.

III. A COMPARATIVE ASSESSMENT OF THE PRIVATE


SECTOR IN TRADEMARK SEARCH
One of the reasons we decided to write this Article is related to another
overall observation: aside from a few prominent, recent pieces,165 there is not
a great deal of empirical research on trademark ecosystems, especially
compared to other areas of IP. Moreover, while trademark law as a field of
study has been thoroughly theorized, there is little to no systematic evidence
that compares the various private vendors in the process of trademark search

161. See infra Section III.B.2 (full descriptions of each search engine).
162. See generally Wessells, supra note 16.
163. See generally id.
164. U.S. PATENT AND TRADEMARK OFFICE, PROTECTING YOUR TRADEMARK:
ENHANCING YOUR RIGHTS THROUGH FEDERAL REGISTRATION 3 (2019) (“You, as the mark
owner, are solely responsible for enforcement [of your trademark].”).
165. Rai, supra note 3; Ronkainen, supra note 146.
2020] TRADEMARK SEARCH AND AI 535

and registration. One relatively recent study identified fewer than seventy
articles involving empirical analysis of trademarks.166 While some areas
involved studies of the relationship between trademarks, innovation, and firm
performance, the relevant law review literature is still somewhat thin.167 Other
empirical pieces in trademark law have focused on questions of scarcity,168 the
extent of trademark dilution,169 or the relationship between trademarks and
innovation.170
The problem of firm search costs in trademark search, therefore, lies at the
periphery of these various literatures, but there is very little concrete evaluation
of the issue. For example, we could find only one other study that considers
how different vendors use machine learning techniques in search and
registration (and this one focused mostly on government tools).171 Computer
science literature implicitly recognizes that firms face search costs in finding
potential conflicts and attempts to optimize methods that reduce these costs,172
but it does not delve into the economic consequences of deploying these
methods. Similarly (and conversely), economics literature implies that the
USPTO plays an important gatekeeping function in ensuring adequate search
quality (i.e., that potentially damaging marks are not registered),173 but has
never addressed the question of how private vendors have emerged to respond
to the USPTO’s own search limitations.
Like social science literature, computer science literature is largely
theoretical. Authors are primarily concerned with optimizing search algorithms
and engines, rather than evaluating current implementations. There do not
seem to be meta-studies that comprehensively evaluate either the visual-based
search engines or text-based ones, which suggests that there are avenues for

166. See generally Shukhrat Nasirov, The Use of Trademarks in Empirical Research: Towards an
Integrated Framework (Nov. 20, 2018) (unpublished manuscript), available at https://
papers.ssrn.com/sol3/papers.cfm?abstract_id=3296064.
167. See id.
168. See, e.g., Beebe & Fromer, supra note 56, at 947.
169. Paul J. Heald & Robert Brauneis, The Myth of Buick Aspirin: An Empirical Study of
Trademark Dilution by Product and Trade Names, 32 CARDOZO L. REV. 2533, 2574–75 (2011).
170. Nasirov, supra note 166.
171. See generally Moerland & Freitas, supra note 6.
172. See Fatahiyah Mohd Anuar, Rossitza Setchi & Yu-Kun Lai, A Conceptual Model of
Trademark Retrieval Based on Conceptual Similarity, 22 PROCEDIA COMPUT. SCI. 450, 451 (2013)
(“[I]n the Internet age, it is even more important to have efficient mechanisms for protecting
trademarks and tools for detecting possible cases of infringement” to motivate the importance
of developing their trademark conceptual similarity model.).
173. See generally Landes & Posner, supra note 42 (framing the economics of trademark law
as being grounded in the economics of property and tort law). They argue that trademark
creates a property right, and trademark litigation is a branch of tort law. Id. Since the USPTO
grants the mark, it effectively is responsible for determining who gets a property right.
536 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

future research. The computer science literature is more directly concerned


with the efficacy of search algorithms, focusing on more complex problems
than standard text-based retrieval. In general, the major problem currently
being tackled in the computer science literature is improving trademark
retrieval based on visual similarity, instead of spelling or phonetic similarity.
Various papers explore different similarity metrics that determine whether
proposed design marks are similar to current marks.174 One 1987 study looked
at a system that could return trademark searches based on phonetic similarity,
and this application is closer to the technology deployed by the search engines
in our study.175
In terms of literature that directly looks at the applications of text-based
trademark retrieval, there are very few. Anke Moerland and Conrado Freitas
conducted a study that combined qualitative methods with small-n search tests
on the United Nations, European Union’s, Australia’s, and Singapore’s public-
facing trademark search engines. Moerland and Freitas note that each of these
offices currently uses AI methods to power their search algorithms, whereas
the USPTO is still developing and testing AI tools to identify grounds for
refusals to register trademark applications.176 While the study was highly
illuminating, it was driven more towards examining government use of AI-
related tools (as opposed to studying the private market for assessing
trademark search). The study also assessed the functionality of these tools in
identifying and comparing visual and conceptual similarity, descriptiveness,
morality, and classifications of goods between marks.177
In terms of other studies, one 1999 paper examined the potential future of
patent and trademark librarians in a time when databases were becoming more

174. See generally Anuar, supra note 172; Anil K. Jain & Aditya Vailaya, Shape-Based Retrieval:
A Case Study with Trademark Image Databases, 31 PATTERN RECOGNITION 1369 (1998); Gianluigi
Ciocca & Raimondo Schettini, Similarity Retrieval of Trademark Images, in PROCEEDINGS 10TH
INTERNATIONAL CONFERENCE ON IMAGE ANALYSIS AND PROCESSING 915 (Bob Werner
ed., 1999).
175. J. Howard Bryant, USPTO’s Automated Trademark Search System, 9 WORLD PAT. INFO.
5 (1987).
176. Moerland & Freitas, supra note 6, at 6 (discussing methodology). The qualitative semi-
structured survey was sent to fourteen stakeholders, including TrademarkNow and the
USPTO, which we include in our assessment. The search engine tests involved searching
marks related to Apple Inc., using both its logo and the word “apple” to see if each engine
flagged potential issues with the search. Specifically, they measure whether searching “apple”
raises conceptually similar marks across all trademark classes and within specific classes like
“fruits” and “software/hardware.” As we detail below, we conduct similar tests on private
sector trademark search engines using over a hundred search terms.
177. Id. at 7–8.
2020] TRADEMARK SEARCH AND AI 537

common.178 The author ultimately concluded that librarians would still have a
place in helping users navigate these databases, in part because of the huge
volume of applications.179 However, there are no retrospective studies that
indicate how this prediction bore out, or how the growth of patent and
trademark databases have altered applications or research.
In one related study, Lisa Larrimote Ouellette directly tackles the question
of the PTO using search engines in trademark applications. Her main
argument is that Google is an underexplored tool in assessing the
distinctiveness of a trademark, where distinctiveness is “the extent to which
consumers view a mark as identifying a particular source.”180 She argues that
Google, with its complex algorithm and public results, provides an easy way
for the PTO to assess distinctiveness in cases of infringement. To prove her
argument, she conducts an empirical experiment where she used trademarks
that were disputed for trademark infringement and searched them through
Google.
The basic test for whether a trademark was distinctive in this framework
came down to whether it was findable in Google. If a mark was distinctive or
commercially popular, then it would dominate the top ad results. If the mark
was likely to be confused with another mark, there would be overlapping
results between searches for those marks. Essentially, she argues, valuably, that
Google can take a lot of the guesswork out of determining whether consumers
would be able to discern one mark from another, and that this potential role
has been underexplored in infringement cases.
Ouellette’s insightful study foregrounds the role of private companies in
facilitating search and comparison and points out the potentially powerful (and
troubling) role of “algorithmic authority” in trademark law.181 This study
differs from ours primarily in that we are focused on search engines that
specialize in trademark search, prior to registration, and we approach the
problem from the perspective of a trademark applicant, as opposed to a
traditional consumer. Ouellette’s solution is mainly relevant for courts deciding
a trademark infringement case, whereas we are examining trademark
applications well before they would get to that stage of the legal process.182

178. Julia Crawford, Obsolescence or Opportunity? Patent & Trademark Librarians in the Internet
Age, 21 WORLD PAT. INFO. 267 (1999).
179. Id.
180. Lisa Larrimore Ouellette, The Google Shortcut to Trademark Law, 102 CALIF. L. REV.
351 (2014).
181. See id. at 368 (citing Clay Shirky’s observations) (citation omitted).
182. Moreover, Google differs from trademark search engines in that Google’s PageRank
algorithm relies on a calculation of how different webpages point to each other. See How
Google’s Algorithm Rules the World, WIRED (Feb. 22, 2010), https://www.wired.com/2010/02
538 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Trademark search engines differ in that they are more akin to querying a
database, modeling good results, and returning those results to the user at a
much earlier stage involving trademark selection and application. Nevertheless,
her observations about the potential role of algorithms in assisting legal
determinations are salient to our study, since many private search engines raise
similar questions about efficacy, impact, and accuracy.
Other than the ones mentioned above, we could find only two other
papers that conducted empirical tests on actual trademark search engines.
Anna Ronkainen conducted a study of thirty thousand trademarks conflicts on
the TrademarkNow platform.183 She specifically models a trademark similarity
algorithm developed by Onomatics, a Finland-based legal technology firm.184
The Onomatics algorithm was used to power TrademarkNow’s Namecheck
product, and she argues it is especially good at incorporating the role of goods
and services in its similarity calculation.185 Her basic results showed that the
algorithmic approach recovered marks with precision of about 80% and recall
of about 94.9%.186 A paper entitled “Trademark Search Tools” put forward by
ipPerformance in 2011 is the only one that directly looks at leading trademark
search vendors and does an apples-to-apples comparison of them.187
A. TRADEMARK SEARCH AND REGISTRATION PROCEDURES
As discussed earlier, potential trademark registrants file their trademarks
by filing an application with the USPTO. The USPTO advises that registrants
should first determine whether a trademark is the appropriate protection
(instead of a patent or copyright), and then details several steps for
registration.188 In particular, it says that registrants should select their mark,
choose a format, identify whether it is a good or service mark, search for
potential conflicts, and choose a filing basis.189

/ff_google_algorithm/ [https://web.archive.org/web/20140412235725/http://www.wired
.com/2010/02/ff_google_algorithm/].
183. Anna Ronkainen, Intelligent Trademark Analysis: Experiments in Large-Scale Evaluation of
Real-World Legal AI, in PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON
ARTIFICIAL INTELLIGENCE AND LAW 227 (Ass’n for Computing Mach. ed., 2013).
184. Id.
185. The trademark similarity algorithm is derived from the MOSONG prototype, which
is a model of vagueness and uncertainty in legal text. Id. at 2.
186. Id.; see also infra Section III.B.7 (formal descriptions of terms used here).
187. IPPERFORMANCE GRP., TRADEMARK SEARCH TOOLS: ANALYSIS PAPER 7 (2011),
https://www.markify.com/pdf/Trademark_Search_Tools_Analysis_Paper-P2a.pdf.
188. See Trademark Basics, USPTO, https://www.uspto.gov/trademarks-getting-started
/trademark-basics.
189. Id. (“Other initial considerations”).
2020] TRADEMARK SEARCH AND AI 539

Once these steps are complete, the registrant fills out an application,
specifying both the mark and the class of goods upon which it will appear, and
then monitors its status for USPTO approval. Crucially, each mark must be
categorized as either a good or service, and the applicant must select the
number of classes.190 Each class costs an additional $225–275 depending on
the specific applicable fee schedule.191 It may be necessary to communicate
with a USPTO examining attorney to talk through any potential issues or
objections before getting an official approval or denial. If approved, the
registrant is still responsible for enforcing the trademark.192
As we well know, in the conventional case, trademark registrants will want
to avoid the costs associated with filing a rejected trademark application. To
avoid incurring these costs, they turn to trademark search engines to identify
potential conflicts in advance and to make appropriate changes prior to filing
a trademark application. The first step is generally to check the USPTO’s
TESS.193 However, while TESS can return existing trademarks that are similar
to the search term, as we have suggested, it is not totally effective. The USPTO
itself recommends consulting an attorney before filing an application as it
cannot guarantee that its results will be exhaustive.194
In the typical use case for a trademark search engine, a potential registrant,
or their attorney, searches a potential mark and then sorts through the returned
results. Firms may employ attorneys to conduct a trademark search, and,
consequently, attorneys turn to trademark search engines to assist with this
process. Attorneys need to be exceptionally careful when advising their clients,

190. See Engstrom et al, supra note 64, at 46–47 (description of the trademark process
before the USPTO).
191. For more details on the trademark application form, see Trademark Initial Application
Form, USPTO, https://www.uspto.gov/trademarks-application-process/filing-online/initial
-application-forms#Chart%20Application%20requirements (last visited July 28, 2019). For
details on the fee schedule, see USPTO Fee Schedule, USPTO, https://
www.uspto.gov/learning-and-resources/fees-and-payment/uspto-fee-schedule#TM
%20Process%20Fee (last visited April 13, 2020).
192. Trademark Process, USPTO, https://www.uspto.gov/trademarks-getting-started
/trademark-process#step3 (last visited July 28, 2019).
193. Search Trademark Database, USPTO, https://www.uspto.gov/trademarks-application
-process/search-trademark-database (last visited July 16, 2018).
194. Id. Specifically, the website advises:
[D]eciding what to search for and interpreting your results can be
complicated. There are many factors to consider in determining likelihood
of confusion. We can’t advise you on how to do a clearance search for your
mark, do one for you, or interpret your search results. Therefore, we
strongly encourage you to hire a U.S.-licensed attorney who specializes
in trademark law to guide you throughout the application process.
Id. (emphasis added).
540 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

and, therefore, trademark search engines are likely optimized in a way to ensure
that attorneys can trust their results as being definitive. Routinely not returning
an accurate result for a potential conflict could cause attorneys to shift business
away from one search engine toward another.
Here, as discussed above, private vendors have emerged to assist attorneys
and applicants with their own search processes. These trademark search
engines all use some form of search algorithm to power their results, although
each of them utilizes different methods of integrating data and machine
learning into their analytical performance. Again, these can vary in complexity
and may be geared toward different audiences. The broad takeaway is that they
each represent a means of helping registrants navigate a complicated search
problem by reducing search costs for marks through recent advancements in
technology. By giving applicants the ability to go beyond what TESS or a
library search can provide, they potentially reduce search costs considerably.
The core type of search that each search engine provides is the “knockout
search.” A knockout search is essentially a trademark search that intends to
return marks that are likely to be cited in a 2(d) “likelihood of confusion”
rejection for a new trademark application.195 This category is what we focus
most of our empirical analysis on because it is the one point of common
ground between all of the search engines in our study. Within the knockout
search, there are still some ways that different search engines distinguish
themselves. Some may simply reference the USPTO’s own TESS search
engine,196 while others combine that data with their own methods.197 Still
others will attach likelihoods for risk scores, which requires a more algorithmic
approach than simply checking against TESS.198

195. What is a Trademark Knockout Search?, PAT. TRADEMARK BLOG, http://


www.patenttrademarkblog.com/trademark-knockout-search/ (last visited July 28, 2019).
According to the Trademark Manual of Examining Procedure, likelihood of confusion refers
to a mark that, “as used on or in connection with the specified goods or services, so resembles
a registered mark as to be likely to cause confusion.” TMEP § 1207.01, available at https://
tmep.uspto.gov/RDMS/TMEP/current#/current/TMEP-1200d1e5044.html.
196. Trademarkia’s free service does this, for example. See TRADEMARKIA, https://
www.trademarkia.com/ (last visited July 28, 2019).
197. See, e.g., TRADEMARKNOW, https://www.trademarknow.com/ (last visited July 28,
2019) (optimizing for speed by prioritizing returning “exact matches”). In its ExaMatch
(https://www.trademarknow.com/products/examatch) page, it includes a search engine to
search the USPTO and E.U. databases.
198. Both Markify and CSC provide likelihood measures with their results. See MARKIFY,
https://www.markify.com (last visited July 28, 2019); see also CORPORATION SERVICE
COMPANY (CSC), https://www.cscglobal.com/global/web/csc//trademark-searching.html
(last visited July 28, 2019); infra Figure 5.
2020] TRADEMARK SEARCH AND AI 541

Different search engines differentiate their core products, so making


comparisons between them necessarily simplifies the typical use case for each
one. Different search engines will provide different metrics, and there are a
few other considerations as well.199 Many of the search engines in our study
distinguish themselves by offering a “comprehensive search” of some sort.200
These services can vary considerably between different search engines. One
major consideration is whether a comprehensive search involves automation
or human review. Some comprehensive search tools will automatically
generate detailed reports, whereas others have human beings thoroughly
investigate a potential mark.
In sum, because of the diversity in trademark search products, evaluating
their performance can be tricky. Trademarks have several different elements,
and there are multiple ways that a trademark application can be “confusingly
similar.” Moreover, identifying a “confusingly similar” registration involves
some judgment as well because different search engines could return noisier
results than others, even if the “correct” answer is present in all of them.
Namely, a trademark application can be similar to an existing one in its visuals,
phonetics, concept, or spelling.201 To address this issue, Idan Mosseri and
colleagues created “TradeMarker” software, which conducts a variety of
independent searches, developing metrics of automated content similarity,
image/pixel text similarity, and manual content similarity.202 They construct
individual similarity measures for each of these categories, and then combine

199. For instance, whether a conflicting mark is “live” or “dead” is relevant as a dead
mark cannot be cited as a reason to reject a proposed mark. Searching Marks in USPTO Database,
USPTO, https://www.uspto.gov/trademarks-getting-started/trademark-basics/searching
-marks-uspto-database (last visited July 28, 2019).
200. Trademarkia explicitly talks about a comprehensive search, while others like
Corsearch offer a “trademark screening platform.” See TRADEMARKIA, supra note 196;
Trademark Screening, CORSEARCH, INC., https://www.corsearch.com/our-products/trademark
-screening/ (last visited July 28, 2019).
201. See Possible Grounds for Refusal of a Mark, USPTO, https://www.uspto.gov/trademark
/additional-guidance-and-resources/possible-grounds-refusal-mark (last visited July 28,
2019).
202. Idan Mosseri, Matan Rusanovsky &Gal Oren, TradeMarker – Artificial Intelligence Based
Trademarks Similarity Search Engine, SPRINGER NATURE SWITZ. 97 (2019), available at https://
www.researchgate.net/publication/334352698_TradeMarker_-_Artificial_Intelligence_Based
_Trademarks_Similarity_Search_Engine/link/5d2865cd458515c11c27b220/download; see
also Tim Lince, How AI will revolutionize trademark searches, WORLD TRADEMARK REV. (July 2,
2019), https://www.worldtrademarkreview.com/ip-offices/how-ai-will-revolutionise
-trademark-searches (highlighting guest analysis provided by TradeMarker that combines
visual, semantic/content, and text similarity).
542 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

each of these measures for an “overall similarity” score.203 This mixture is


useful because it avoids situations where two marks are unlikely to be
considered “confusingly similar,” even if they share some aspect of their
marks. For example, Target and Vodafone have very similar logos, but do not
share text, conceptual, or spelling similarities and therefore would not have a
high combined similarity score.
It is also worth noting that each trademark search engine firm offers
services beyond just search. Many search engines offer active trademark
screening, which takes a client’s existing marks and checks to see if potential
conflicting marks have been applied for or registered.204 Again, the USPTO
does not take responsibility for enforcing trademarks against potential
infringers,205 and therefore likely created a market for these technologies. This
sort of service gives companies the ability to engage in brand management.
Brand management is at the core of why trademark law exists and is of high
importance to firms, and the searches involved with these activities likely
mirror the core technologies powering the core search engine functionality.206
Below, we outline some of the major characteristics of the trademark search
engines we studied.
B. A COMPARISON OF TRADEMARK SEARCH ENGINES
1. Public Search Engines
a) USPTO
The USPTO offers TESS to search existing trademarks for a potential
conflict. TESS allows users to search marks that have been both registered and
applied for, but it does not automatically flag conflicts on its own. Instead, the
USPTO suggests that users supplement a TESS search by consulting an
attorney or using a trademark search firm.207 TESS further offers a few
different options for search inclusiveness, depending on the user’s
sophistication. Its basic search function does a simple search for word

203. See Mosseri et al., supra note 202 (“This separation enables us to benefit from the
advantages of each aspect, as opposed to combining them into one similarity aspect and
diminishing the significance of each one of them.”).
204. For example, both Markify and Corsearch offer these services; see descriptions of
each search engine below.
205. U.S. PAT. & TRADEMARK OFFICE, supra note 164.
206. See generally Landes & Posner, supra note 42 (discussing the economics of trademark’s
signaling quality to consumers).
207. Search Trademark Database, supra note 193 (see “Trademark Searching” and “Hiring
an Attorney”).
2020] TRADEMARK SEARCH AND AI 543

matches, whereas its more advanced engines use design mark codes and other
information to construct results.
TESS was launched in 2000, making it one of the oldest systems in our
study.208 At the time it was launched, the USPTO explained that TESS used
the same search engine and database that its own examiners use.209 However,
few details are available about the exact search algorithm. One main
disadvantage of TESS is that it seems to have relatively few computational
resources, as only a fixed number of people may search at once and it requests
that users log out to release resources to others in the queue.210 Previously, the
USPTO offered a different free search service since 1998, but TESS ultimately
replaced it.
Importantly, TESS also draws from the U.S. government’s trademarks
dataset.211 The trademark case files dataset212 contains information about over
eight million trademarks and is the authoritative source for existing and
previous trademarks in the United States. The advantage of TESS is that it
draws directly upon this dataset, and consequently uses it to generate its own
search results.
Although its underlying search algorithm and use of AI is unclear, TESS
does have a number of useful features for potential registrants. It provides
serial numbers, registration numbers, and whether a conflicting mark is live or
dead, like shown in Figure 2. Some ordering occurs as exact matches tend to
appear near the top of the search results, but this exact mechanism has not
been verified.

208. Press Release, USPTO Introduces New Trademark Electronic Search System, USPTO (Feb.
29, 2000), https://www.uspto.gov/about-us/news-updates/uspto-introduces-new-trademark
-electronic-search-system.
209. Id.
210. Trademark Search: Beginners Guide to Everything to Know, UPCOUNSEL, INC., https://
www.upcounsel.com/trademark-search (last visited July 28, 2019).
211. Stuart J.H. Graham, Galen Hancokc, Alan C. Marco & Amanda Myers, The USPTO
Trademark Case Files Dataset: Descriptions, Lessons, and Insights, 22 J. ECON. & MGMT. STRATEGY
669 (2013); see also Trademark Electronic Search System (TESS), USPTO, http://
tmsearch.uspto.gov/bin/gate.exe?f=tess&state=4806:pvkuk8.1.1 (last visited Jan. 23, 2021)
(“This search engine allows you to search the USPTO's database of registered trademarks and
prior pending applications to find marks that may prevent registration due to a likelihood of
confusion refusal.”).
212. See Trademark Case Files Dataset, USPTO, https://www.uspto.gov/learning-and
-resources/electronic-data-products/trademark-case-files-dataset-0 (last visited July 28, 2019).
544 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 2: TESS Search Results


2020] TRADEMARK SEARCH AND AI 545

2. Private Search Engines


a) Corsearch
Corsearch is a relative newcomer to the trademark AI space, having
become its own independent company in 2017.213 It is headquartered in New
York City and mainly serves corporate customers, according to Crunchbase.214
Corsearch is a “brand management” service that offers a range of tools to serve
this end. These tools are largely powered by AI and search optimization
techniques, and much of Corsearch’s value-add seems to be in speed, ease-of-
use, and comprehensiveness.215
The company offers an array of IP services. Namely, it offers trademark
screening, trademark searching, trademark watching, online brand protection,
and domain name services.216 Basically, Corsearch provides a suite of tools for
brand management, broadly construed. Its tools allow a user to screen for
potential conflicts before filing, search globally once they are ready to do an
exhaustive search, watch for potential new conflicts after the mark has been
registered, and take legal action against potential infringers.217 Thus, it creates
a complete trademark workflow for potential registrants.
In our study, we focus on Corsearch’s “trademark screening” product. The
trademark screening engine is a dashboard that provides search results for
queries, along with some additional services like visualization, document
creation, etc. We focus on trademark screening because it is the closest
equivalent to the main trademark search product offered by all of the engines
in our study.
That being said, Corsearch claims to distinguish itself from its closest
competitors in a number of ways. According to its webpage, its main value lies
in its “phonetic search engine.” The phonetic search engine allows a user to
see results that include phonetic, spelling, and plural variations. Theoretically,
this should allow the engine to cover idiosyncratic spellings, and therefore help
a client do an exhaustive search for any potential conflicts. Later, we explore
phonetic matches as this is one of the common ways a mark application can

213. See Corsearch Inc., BLOOMBERG L.P., https://www.bloomberg.com/profile/company


/1632077D:US (last visited July 28, 2019).
214. Corsearch, CRUNCHBASE, INC., https://www.crunchbase.com/organization
/corsearch#section-lists-featuring-this-company (last visited July 28, 2019).
215. Id.
216. Our Solutions, CORSEARCH, INC., https://corsearch.com/our-products/products
-overview/ (last visited July 28, 2019).
217. Id.
546 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

be rejected,218 and Corsearch plausibly has a comparative advantage in these


sorts of searches.
Recently, Corsearch acquired Principium to bolster its own trademark
watching services.219 In addition to its other recent acquisitions, Corsearch is
building its portfolio to ensure that it can compete on every aspect of brand
management.220

Figure 3: Corsearch’s Search Terminal221

Figure 4: Corsearch Example Results

218. See Possible Grounds for Refusal of a Mark, USPTO, https://www.uspto.gov/trademark


/additional-guidance-and-resources/possible-grounds-refusal-mark (last visited Jan. 23,
2021); see also Beebe & Fromer, supra note 56, at 1039 (discussing how the FDA also uses
phonetic similarity to determine whether drug names are confusingly similar to one another).
219. See Corsearch Acquires Principium Trademark Watch and Domain Services Businesses,
BUSINESSWIRE (May 17, 2019, 4:00 AM), https://www.businesswire.com/news/home/2019
0517005089/en/Corsearch-Acquires-Principium-Trademark-Watch-Domain-Services.
220. See id.
221. Note that it includes several language-based search parameters including phonetic
search.
2020] TRADEMARK SEARCH AND AI 547

b) Markify
Markify was founded in 2009,222 and is exclusively specialized in trademark
searches and brand management. Markify is headquartered in Sweden and
provides global services that allow clients to search and manage trademarks
across numerous jurisdictions.223 In 2017, LegalZoom, an American legal
technology company, partnered with Markify to power its own trademark and
monitoring services.224 LegalZoom specializes in providing legal help to small
businesses and other entities.225 One of these services is trademark registration,
and LegalZoom provides a trademark search as part of its process.226 Because
of LegalZoom’s dominance in the U.S. market, its partnership is a key part of
Markify’s portfolio.227
Markify provides several services as part of its general brand management
offerings.228 These include its Comprehensive Search, ProSearch, trademark
watch, domain name watch, and an API.229 The ProSearch search feature is the
closest equivalent to other search engines in our study, and thus we focus on
this product.230 The trademark watching service actively checks international
trademark databases and provides weekly reports about potential conflicts.231
Similarly, the domain name watch looks for confusingly similar domain
names.232
Markify’s services are powered by its own trademark similarity search
algorithm. The company argues that it distinguishes itself by developing its
algorithm from a statistical perspective, so that users can prioritize search
results more easily.233 This approach quite explicitly leverages artificial

222. See Markify, CRUNCHBASE, https://www.crunchbase.com/organization/markify


(last visited Jan. 23, 2021). Please see our first footnote, noting that Markify provided funding
for this study.
223. Id.
224. See LegalZoom Selects Markify as Trademark Search and Monitoring Provider, BUSINESSWIRE
(Nov. 07, 2017), https://www.businesswire.com/news/home/20171107005509/en
/LegalZoom-Selects-Markify-Trademark-Search-Monitoring-Provider.
225. Id.
226. Joe Runge, Why Do I Need to Conduct a Trademark Search?, LEGALZOOM.COM, INC.,
https://www.legalzoom.com/articles/why-do-i-need-to-conduct-a-trademark-search (last
visited July 28, 2019).
227. BUSINESSWIRE, supra note 224.
228. See Products & Pricing, MARKIFY, https://www.markify.com/ (last visited July 28,
2019).
229. Id.
230. Id.
231. Id.
232. Id.
233. It says, “The trademark search algorithm was developed by a team of
mathematicians, linguists and computer scientists. It was built on a statistical analysis of more
548 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

intelligence, statistical analysis, and big data to transform trademark search.234


Markify’s central goal is to return as many potential conflicts as possible, but
to also filter out as much of the “noise” as possible.235 Noise in this case would
be search results that do not actually present a conflict or are not plausible 2(d)
violations.

Figure 5: Markify Search Results236

than 8[,]000 actual cases where a government official had ruled that two trademarks were
confusingly similar. The trademark search technology is constantly upgraded and adapted to
new markets.” About Markify, MARKIFY, https://www.markify.com/about.html (last visited
July 28, 2019); see also Big Promises, Big Data, WORLD INTELL. PROP. REV. (May 21, 2019),
https://www.worldipreview.com/contributed-article/big-promises-big-data (noting
Markify’s role in harnessing big data).
234. Id.
235. See Get a real comprehensive trademark watch service, MARKIFY, https://
www.markify.com/services/trademark-watch.html (last visited Jan. 23, 2021) (discussing its
“signal-to-noise ratio”).
236. Note that in addition to the mark name, Markify returns a “risk level” that allows
users to order results from most to least serious threats to their proposed mark. This image
comes from Markify’s “comprehensive reports” while we used its “prosearch” for the
comparisons between firms.
2020] TRADEMARK SEARCH AND AI 549

c) Trademarkia
Trademarkia is a visual trademark search engine that operates as a
subsidiary of LegalForce, an intellectual property law firm.237 Trademarkia
offers a number of trademark services including registration, legal action
against infringing marks, trademark renewal, trademark revival, and trademark
watch.238 Like other firms in this study, Trademarkia offers several services that
can broadly be considered to be “brand management.”
Trademarkia distinguishes between “knockout” and “comprehensive”
searches and offers both. Knockout searches comb the USPTO page for any
similar marks, but these results do not guarantee that the identified marks are
available or meet the standard for registrability.239 Its comprehensive search,
on the other hand, furnishes users with a report that checks the mark against
additional sources and contexts to ensure that the mark is available. It is a little
unclear, but it seems that this process involves human input.
We focus on Trademarkia’s knockout searches, although we note that this
service is free, and thus Trademarkia’s comprehensive search results may be
better. However, the free service most closely resembles the other search
engines in our study because it appears to use an algorithmic approach without
human input.

237. See LEGALFORCE RAPC WORLDWIDE, https://www.legalforcelaw.com/ (last


visited July 28, 2019); see also Trademarkia, CRUNCHBASE, INC., https://www.crunchbase.com
/organization/trademarkia#section-overview (last visited July 28, 2019).
238. See the “Trademark” drop down menu on https://www.trademarkia.com/.
239. For example, if one searched “google” as a trademark on Trademarkia’s free service,
a note appears at the bottom of the search results that says:
NOTE: Trademarkia.com is updated regularly with the latest trademarks
from the United States Patent & Trademark Office (USPTO). There may
be marks that were removed from Trademarkia at mark owner's request.
Trademark search results are not indicative of the availability of the
trademark. Applications requested through Trademarkia are evaluated by
an attorney for the availability of the trademark. The Google trademark has
a greater likelihood of registration if it satisfies the following conditions: (1)
it is not confusingly similar to other marks, (2) it does not dilute a famous
mark, (3) it is not generic or descriptive, and (4) if there are no unregistered,
common law trademark holders that are using this trademark in commerce
today.”
TRADEMARKIA, https://www.trademarkia.com/trademarks-search.aspx?tn=google.
550 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 6: Trademarkia’s Search Results240

d) TrademarkNow
TrademarkNow was founded in 2012241 and is explicitly premised on using
AI to revolutionize trademark search. It explains that its search engine,
[a]t its core is a unique artificial intelligence model of trademark law
based on both explicit and intricate domain models of the law.
Created by experts in trademark law and linguistics, our cutting-edge
system also utilizes state-of-the-art machine-learning techniques to
produce models that seamlessly take real-world complexities into
account.242
Essentially, it tries to encode law, legal rules, and intuitions about legal
interpretation of IP into its models in order to furnish users with the most
relevant results.
TrademarkNow offers a few different products.243 ExaMatch is intended
to be a first step for any trademark applicant and promises “instant screening”

240. Note that it provides descriptions and statuses in addition to the mark name.
241. TrademarkNow, CRUNCHBASE, INC., https://www.crunchbase.com/organization
/trademarknow (last visited July 28, 2019).
242. About Us, TRADEMARKNOW, https://www.trademarknow.com/about (last visited
July 28, 2019).
243. See Brand Protection – NameWatchTM, TRADEMARKNOW, https://www.trademarknow
.com/products/namewatch (last visited July 28, 2019).
2020] TRADEMARK SEARCH AND AI 551

results for trademark results.244 The company also offers a “clearance search”
algorithm called NameCheck, which we used for our analysis, that improves
upon knockout searches, and also a brand protection service called
NameWatch that checks to see if anyone tries to register a conflicting mark.
3. Our Methodology
Although there are strong theoretical underpinnings for trademark search,
there is little systematic evidence about how searches occur in practice. The
fact that multiple products exist to assist potential registrants suggests that
there is a real demand for tools that ease the trademark search process. In this
section, we present results from a novel exploration of the efficacy of various
trademark search engines. By comparing and contrasting particular results, we
studied how well these search engines identify potential conflicts under Section
2(d) of the Trademark Act, 15 U.S.C. § 1052(d),245 which forbids the
registration of a trademark that is confusingly similar246 to an existing registered
trademark.
As discussed below, answering this broad research question turns on
making choices about particular metrics. Our basic approach involved
searching across each trademark search engine to evaluate how well each one
picks up on potential conflicts. To address this question, we generated a list of
“conflicted marks” that we knew should be flagged as a potential 2(d)
violation. Second, using this list, we ran searches across each engine, and then
measured the returned results. We then compared the results across several
search engines using several relevant metrics.
Moreover, in the interest of reproducible research, we also created an end-
to-end code pipeline. Each step of the process is entirely programmatic and
can be easily reproduced by re-running the same scripts that we ran.247 The
main advantage of taking this approach is that tasks like choosing conflicting
marks involved no subjective judgment. Most importantly, automating
searches allowed us to conduct this study at scale and collect data that would
otherwise take an enormous amount of time and effort to record.248

244. Preliminary Trademark Search – ExaMatchTM, TRADEMARKNOW, https://


www.trademarknow.com/products/examatch (last visited July 28, 2019). TrademarkNow
suggests that users, “[s]pend your time on the names that matter and not the ones that don’t.”
Id.
245. 15 U.S.C. § 1052 (2018).
246. UPCOUNSEL, INC., supra note 210 (discussing “Likelihood of Confusion FAQ”).
247. Our code was mainly written using Python and R, and we will make it available upon
request.
248. In this paper, we use about 100 different search terms. In previous work, Moerland
and Freitas used terms related to just one mark, “Apple Inc.” See generally Moerland & Freitas,
552 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

To summarize, the basic methodology took the following steps:


1) We developed a list of conflicting proposed marks that should be
flagged by a given search engine as being ‘confusingly similar’ to a
preexisting mark.
2) Searched a term across all of the search engines and returned relevant
results.
3) Saved all of the search results.
4) Repeated this procedure for each search term.
5) Analyzed the number of killer marks, precision/recall, and other
metrics.
4. Generating Conflicted Trademarks
Generating a list of trademarks to run through search engines was a
conceptually challenging task. We wanted to emulate the typical use case as
much as possible when doing searches. Tackling this problem meant that the
list of trademarks had to resemble actual searches that registrants would
reasonably conduct.
One identified potential approach was to take a set of existing registered
trademarks, either randomly chosen across goods or services or optimized for
a particular trademark class,249 and search for them in each search engine. The
attractive feature of this approach is that searched trademarks should almost
definitely be flagged as problematic because there should be an exact match
for them in TESS and other databases. If a search engine did not capture this
conflict, it would be a signal of poor quality. Unfortunately, searching currently
registered trademarks does not reflect how registrants actually use these
trademark search engines prior to registration. Since registrants are looking to
see whether their own mark is likely to run into a conflict, it is unlikely that
anyone would search preexisting marks with any regularity.
Another identified approach is to create fake trademarks to search that
closely resemble existing marks. For instance, one could swap a few letters in
an existing mark to create a new mark, and then search the new mark to see if
it would be flagged as confusingly similar to the original. Again, this approach
seems attractive but does not reflect the true data generating process.

supra note 6. Our method, we think, provides a way to supplement qualitative studies like that
of Moerland and Freitas.
249. See Brian Farkas, Trademark Classes: Which One Fits the Mark You Are Registering For?,
NOLO, https://www.nolo.com/legal-encyclopedia/trademark-classes.html (last visited July
28, 2019).
2020] TRADEMARK SEARCH AND AI 553

Registrants likely create potential trademarks through creative processes and


in ways that are associated with the brand they hope to protect. Swapping out
letters and phrases would return marks that are confusingly similar to the
originals, but not reflect how registrants actually create their own marks.
For these reasons, we instead scraped recent 2(d) rejections, generated a
list of them, and used this list of marks for our searches. This approach
overcame the fundamental flaw inherent in other approaches, namely that they
do not reflect the actual creative process that generates confusingly similar
marks. Additionally, by searching marks that were already rejected for being
confusingly similar, we avoided needing to make personal judgments about
what the USPTO might consider to be a 2(d) violation. For the same reason,
by relying on a list of prior trademarks, we also did not have to occupy the
minds of trademark registrants and try to emulate their thought processes
when creating trademark names.
Ideally, we would have been able to observe the actual searches that
registrants conduct across all search engines. In practice, however, generating
this sort of list would be difficult because it would require each search engine
firm to disclose its customers’ identities, internal algorithms, and business
practices in detail. We also had no information regarding whether the marks
we searched—or their rejections—were in the datasets that the search engines
had been trained on. In machine learning, separating a training set from a
validation or test set is important because an algorithm can overfit to the
training set, meaning it learns the patterns in that data but does not generalize
well. Metrics like accuracy will seem artificially high if reported on the training
set for this reason, and therefore a held-out validation/test is important for
simulating how the algorithm performs when given new data. It is possible that
the search engines in our study have seen the marks we search before, but it
would be hard to quantify if this happened and whether the results would
change.250 Using 2(d) rejections at least resembles the sort of marks we should
expect a search engine to flag, and it avoids the pitfalls of trying to replicate
the data generating process wholesale.

250. See Gareth James, Daniela Witten, Trevor Hastie & Robert Tibshirani, AN
INTRODUCTION TO STATISTICAL LEARNING WITH APPLICATIONS IN R 176 (G. Casella, S.
Fienberg & I. Olkin eds., 2017), available at https://statlearning.com/ISLR%20Seventh
%20Printing.pdf [https://web.archive.org/web/20210114184648/https://statlearning.com
/ISLR%20Seventh%20Printing.pdf] (explaining this reasoning).
554 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

5. Scraping Websites
Once we generated the list of conflicted trademarks, we turned to running
them through each search engine. We wrote Python251 scripts to achieve this
task. Running searches programmatically has several advantages. The primary
benefit is that the searches scale easily; conducting ten, a hundred, or a
thousand searches requires no additional effort on the part of the analyst,
simply more time to run queries. Future studies can therefore use this code as
a template to expand upon, confirm, or adjust our results.
Another advantage is the ability to easily make multiple test runs to
understand which configurations will get the best results. Search engines have
several different search features such as searching for translations, including
dead marks, or looking for different types of matches. Optimizing each search
engine for its typical use case is key, and being able to run multiple tests easily
helps with calibration.
Finally, creating reproducible scripts ensures transparency, which is critical
when we are evaluating various software platforms. By enabling anyone to read
the code, understand it, and replicate it to guarantee the accuracy of the results,
we obviate concerns about mistakes in the research process. These concerns
are further mitigated by drawing on the common tools Selenium and
BeautifulSoup to complete our research.252 Combining these two tools make it
possible to create scripts that consistently and reliably scrape data from each
firm in our study. With relatively simple code, it is possible to generate a rich
dataset that allows us to answer a novel research question. Similar studies that

251. Python is a popular programming language in software engineering, data science, and
other computer programming tasks. It is free to download and use. See PYTHON, https://
www.python.org/ (last visited July 28, 2019).
252. In terms of technical details, the primary tools we used were the Selenium and
BeautifulSoup packages in Python. Selenium is a package that enables automated web
browsing through a variety of common browsers. See SELENIUM, https://selenium.dev/ (last
visited July 28, 2019). Using Selenium, it is possible to automatically navigate to a trademark
search website, login, and run search terms. The basic principle underlying Selenium is that if
it is possible for a human to click or enter text in any part of a website, it is possible to automate
this process with Selenium. The major drawback of Selenium is that if a website’s underlying
source code changes, then it could potentially break a webcrawler. BeautifulSoup is another
common package that can take a webpage and break down its HTML in a convenient format
for humans to read. See Beautiful Soup, CRUMMY, https://www.crummy.com/software
/BeautifulSoup/ (last visited July 28, 2019). The main feature here is that it provides HTML
tags for every element on a webpage. In our case, this feature makes it easy to scrape tabular
or list results for each of our search terms in an automated fashion.
2020] TRADEMARK SEARCH AND AI 555

look at other areas of law (whether in IP or otherwise) could easily replicate


our general approach.
The pseudocode for accomplishing these steps is as shown in Figure 7.

Figure 7: Pseudocode

This program navigates to a trademark search engine, loops through a list of


trademarks, searches each mark, and returns a table in a dataframe.

1. Load the list of “conflicted trademarks” to be searched


2. Initialize an empty dataframe object
3. For each trademark in the conflicted trademarks list:
a. Try:
i. Initialize a Selenium webdriver
ii. Navigate to search engine website
iii. Find the “search bar”
iv. Enter trademark
v. Extract XML page source
vi. Extract table
vii. Save table to a dataframe
viii. Click to next page and repeat steps i–vii if necessary to
build table sequentially
b. Except:
i. Pass

6. Exploratory Data Analysis


At a basic level, we are interested in whether a search engine provides the
user with adequate information to dissuade them from attempting to register
a mark that is likely to get 2(d) trademark rejection. However, it is not
straightforward to pick a single metric that satisfies this proposition. For this
reason, defining metrics is a key task because the core research question could
be interpreted in many different ways.
Before turning to an evaluation of the engines, we first provide some
exploratory data analysis to build intuition around trademarks, search engines,
and the notion of “similarity.” For purposes of our study, we identify two
major categories of conflicts: either confusingly similar spelling or sound. Since
it is easier for a search engine or other algorithm to detect spelling similarity,
rather than phonetic similarity, we expect that all search engines will have lower
scores on the latter. Still, potential registrants are likely to be concerned with
both types of conflicts, thus making the breakdown useful for comparisons
between the search engines.
556 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

In our exploratory data analysis, we recorded the number of exact matches,


as well as the number of phonetic matches. For exact matches, we checked
whether the result is exactly the same as the searched mark. For phonetic
matches, we employed the Soundex algorithm. The Soundex algorithm
matches sounds by taking the first letter of a word, and then encoding the
remaining consonants according to a predefined schema that assigns particular
letters to particular number values.253 Note that Soundex is a fairly simple
algorithm that is prone to errors, and the search engine’s own algorithms are
undoubtedly more sophisticated. That being said, we include it mainly to
illustrate the concept of phonetic similarity.
We also looked at the total number of results returned by a search engine.
Typically, a lawyer is obliged to look through each search result before making
a recommendation to a client. Too many results can create unnecessary noise
and add to the search costs, but too few results can put the user in the position
of mistakenly filing a bad mark. By itself, the number of results is not too
informative, but may be useful when put into context with other firms’ results.
We also provide breakdowns for results tagged as “high” or “low” risk (or the
equivalent, whenever available).
a) Baseline
For our baseline, we use the USPTO’s TESS results. This choice is a
natural baseline because searching TESS is a typical first step for most
applicants; it is freely available, and the database is directly connected to the
USPTO’s own information that it uses in decisions to approve or deny a
trademark. By treating the TESS results as a baseline, we implicitly assume that
paid services should do better on at least some measures.
The basic results pulled from TESS are in Table 1.

253. For more details, see Soundex System, NATIONAL ARCHIVES, https://
www.archives.gov/research/census/soundex.html (last updated May 30, 2007).
2020] TRADEMARK SEARCH AND AI 557

Table 1: TESS Results Example254


marks conflicted_mark exact_match levenshtein_distance
EX SERIES ZONE SERIES 1 FALSE 8
TOUGHY U-GATE SERIES SERIES 1 FALSE 15
ECONO GATE SERIES SERIES 1 FALSE 12
ATLANTIS G-GUTTER CANOPY SERIES SERIES 1 FALSE 26
KITCHEN ESSENTIALS CLUB SERIES SERIES 1 FALSE 25
EVERY PRIZE ONLY A. AUCTION L THE UNITED SERIES 1 FALSE 254
METAS -SERIES SERIES 1 FALSE 9
LEGACY SERIES SERIES 1 FALSE 9
CHAMPIONS OF EDUCATION MVP SERIES SERIES 1 FALSE 30
MVP SERIES CHAMPIONS OF EDUCATION SERIES 1 FALSE 27
FEDERAL RESERVE BLUNT JMJ THE UNITED SERIES 1 FALSE 265
SQUATTERS SECRET STASH -OFF SERIES SERIES 1 FALSE 28
SYMETRA LINK FIXED INDEX ANNUITY - SERIES SERIES 1 FALSE 36
DR LIONIS: SO NATURAL BUSINESS FIRST AND SERIES 1 FALSE 2070
SERIES SERIES 1 FALSE 3

Other search engines might provide even more information than what we
study in our paper. For example, whether a mark is live or dead, high/
medium/low risk for a violation, and owner information might be provided as
well. While this information could be interesting to explore, it is not necessary
to answer the core question of how well trademark search engines flag
potential 2(d) violations.
Our basic measure for efficacy is the “exact match.” An exact match
corresponds to an instance where we search a mark that we know was rejected
under 2(d), and then see if that exact mark is already registered. In the above
example, we looked to see whether the mark “SERIES 1” already exists. An
exact match is the most straightforward and least subjective way that a mark
can conflict with a preexisting one. The one caveat to this statement is that
two marks may share a name if they belong to entirely separate classes, and
therefore are unlikely to degrade the quality of the other. In such instances, an
exact match does not necessarily result in a rejection.
In terms of exact matches, we show results in Figure 8. In this sample, it
is clear that it is fairly uncommon to recover an exact match. About a quarter

254. Here, we used the term “marks” to correspond to a returned result;


“conflicted_mark” to refer to a mark that was previously rejected under 2(d); “exact_match”
denotes whether, for a given row, the value in “marks” corresponds to the value in
“conflicted_mark.” “Levenshtein_distance” refers to the edit distance between “marks” and
“conflicted_mark.” We calculated exact_match and levensthein_distance columns ourselves.
The basic procedure is that we would take each of the “conflicted_mark” values (like SERIES
1), search them through each search engine, then store all of the search results as “marks,”
and calculate these measures.
558 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

of the results are exact matches. What makes this figure interesting is that it
provides some evidence that trademark search is a more complicated process
than simply looking for whether one’s proposed mark already exists. Rather,
most potential conflicts will not match exactly and therefore require some
judgment about likelihood of confusion.

Figure 8: Exact Matches in TESS

Our next measure was for “phonetic matches,” as shown in Figure 9.


Using the Soundex algorithm,255 we looked for whether two strings match
based on a phonetic encoding. These results provided more matches, with
about half of the results returning a positive phonetic match. Again, the
interesting bit here lies in the results that were not matches; discerning whether
there is a signal in this group of marks is a key task for any improvements over
TESS.

255. Soundex System, supra note 253.


2020] TRADEMARK SEARCH AND AI 559

Figure 9: Phonetic Matches in TESS

Finally, in Figure 10, we look at the overall number of results returned for
each searched mark. This is an important metric because it contains a few key
pieces of information. A large number of results could imply that a search
engine did a good job exhausting all possible conflicts and returning a lot of
relevant information. On the other hand, a large number of results could also
imply that a search engine produced a lot of noise, perhaps too much for a
human to reasonably sift through. Below, we visualize a random sample of
searched marks and the number of results returned for each mark. Again, this
is a random sample so one should not draw an inference from the shape of
the distribution. However, it does provide a useful baseline for what a
registrant can expect to find when they search TESS.
[Vol. 35:501

Figure 10: Sample of Number of Returned Search Results Per Mark


BERKELEY TECHNOLOGY LAW JOURNAL
560
2020] TRADEMARK SEARCH AND AI 561

b) Exploratory Analysis of Private Search Engines


Below, we present results that compare how AI-powered search engines
fare compared to the USPTO’s own TESS system. Like above, our basic
metrics are number of search results returned, how many exact matches are
returned, how many phonetic matches are returned, and how many “close”
matches are returned by letter substitution.
The overall takeaway from the results is that AI-powered trademark search
engines indeed provide valuable insights for potential applicants. Either by
pulling in additional information or packaging it in more manageable ways,
they, in general, improve over the baseline results in interesting ways. It is also
worth noting that they optimize for different things and thus may be better
suited to different use cases.
Consider, for example, the number of matches that each search engine
returns. Figure 11 illustrates this point. We searched 115 different marks, and
Markify returned around 27,000 potential matches across these, while TESS
and Trademarkia returned about 8,000, and TrademarkNow returned
approximately 3,000. This comports with expectations, since Trademarkia and
TrademarkNow seem to heavily rely on cross-checking against TESS, while
Markify pulls in additional sources.256

256. MARKIFY, About Markify, supra note 233.


562 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 11: Number of Matches by Search Engine

Digging deeper, we can also see this difference visualized across different
search terms. Figures 12–16 illustrate the number of search results per mark
for each private search engine in our study. Note for these figures, we sampled
ten marks to visualize the data. In general, each engine that returned a similar
number of relevant results, often between 10 and 20. Certain marks, however,
returned a much larger number of results.
2020] TRADEMARK SEARCH AND AI 563

Figure 12: Search Results by Search Term in TESS

Figure 13: Search Results by Search Term in Markify


564 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 14: Search Results by Search Term in Trademarkia

Figure 15: Search Results by Search Term in TrademarkNow


2020] TRADEMARK SEARCH AND AI 565

Figure 16: Search Results by Search Term in Corsearch

Investigating further, we can see the utility of AI-driven search by looking


at our simplest metric, exact matches. TESS, Corsearch, Trademarkia, and
TrademarkNow all returned a similar number of exact matches across all
searches. However, if a trademark applicant was optimizing solely on finding
exact matches, they might prefer a private search engine. Note that in
Figure 17, TESS returned many more results that are not exact matches, while
Trademarkia and, especially, TrademarkNow filtered out much of this noise.
The AI systems underlying both of these private search engines aim to return
fewer results overall, and thus better amplify the signal provided by the actual
“exact matches” in the data.
566 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 17: Exact Matches in TESS, Trademarkia, and TrademarkNow

We see a similar phenomenon with phonetic matches as well. Note that in


Figure 18, each search engine tends to recover more phonetic matches than
exact matches. This result is unsurprising as phonetic matching is less
restrictive than exact matching. Also note that Trademarkia does remarkably
well as nearly 40% of its results actually match phonetically. Similarly,
TrademarkNow achieves nearly 50%. Relative to the TESS baseline, these AI-
driven results represent a substantial reduction in noise.
Interestingly, Corsearch, which specializes in phonetic searches, seems to
achieve a great deal of noise reduction. It returns fewer results overall than
TESS, Trademarkia, and TrademarkNow, but generally returns a higher
proportion of phonetic matches. This implies that the algorithm filters out a
lot of irrelevant results and does a fairly good job prioritizing actual phonetic
matches. Again, Corsearch’s own phonetic match algorithm may differ from
the Soundex algorithm’s rules, so our results may understate the extent to
which it successfully finds phonetic matches.
2020] TRADEMARK SEARCH AND AI 567

Figure 18: Successful Phonetic Matches Across Search Engines

The major takeaway from these results is that AI truly is transforming the
trademark search landscape. Even on these basic metrics of exact and phonetic
matches, a trademark applicant has little reason to use TESS over a private
competitor, particularly when some of these private search engines offer their
basic search functions for free (and charge for brand management instead),
offering substantial efficiency gains. By returning fewer results in general and
successfully filtering out irrelevant results, they make it easier to find knockout
conflicts. Basically, this algorithmic approach achieves significant noise
reduction at virtually no additional cost to the user.
7. Metrics
For our main results, we focused on whether a search engine successfully
finds the mark that the USPTO cited in its 2(d) rejection (i.e., the “killer
mark”). A killer mark is essentially an existing trademark that justifies rejecting
a new application. If a search engine successfully uncovers such a mark, then
it succeeded in providing the applicant with information about whether their
proposed mark will be accepted. If the search engine fails to find this killer
mark, the probability that an applicant goes ahead with a frivolous application
rises.
568 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

To examine whether the search engines in our study successfully find the
killer marks, we used the following metrics. For any given search result, we
checked:
True Positive: The search result matched a killer mark
False Positive: The search result did not correspond to a killer mark
False Negative: There was a killer mark that did not have a match in the
search results.
Conceptually, these metrics are usually presented alongside “True
Negatives.” However, we cannot identify true negatives in this context because
that would correspond to no search results returned and no killer marks
present. That being said, we can still further combine the preceding metrics in
useful ways:
Recall: Ratio of killer marks found to total killer marks, i.e., True Positive/
(True Positive + False Negative)
Precision: Ratio of search results that were actually killer marks, i.e., True
Positive/(True Positives + False Positives).
These metrics are frequently used in machine learning for classification
problems and work well in this context, too, because they can give us a sense
of how each search engine performs, and the tradeoffs among them. For
instance, one search engine may prioritize recall (i.e., finding all of the relevant
killer marks) over precision (i.e., not flagging false positives), or vice versa.
In the results section, we present these metrics in a few different ways.
First, we tweak these definitions slightly to see how well each search engine
does at finding any killer mark (instead of all of the killer marks). We then
show precision and recall for all search results in our overall dataset. Finally,
we show the same metrics for when we limit the number of returned search
results per trademark application. Note that in calculating these numbers, we
only used results from each search engine’s basic search that was the equivalent
of a “knockout” search.
8. Results
Our results suggest that the landscape of trademark search is rich and
interesting, and there is a real potential to further study search costs borne by
trademark registrants. The main takeaway is that private trademark search
engines provide a genuine value-add to a potential trademark registrant. While
not all private search engines provide a meaningful improvement over free,
2020] TRADEMARK SEARCH AND AI 569

public options, there is evidence of meaningful differentiation between various


products.
Our exploratory analysis illustrates some of the basic questions in
trademark search. Specifically, we showed that there is some evidence of
differentiation between different search engines and the USPTO’s own search
engine. Differences in number of results returned, the types of matches, and
other features may be relevant. In this part, we look at how each search engine
performs with respect to our precision and recall metrics to examine these
differences in greater depth.
Before delving directly into precision and recall, we first look at whether a
search engine finds at least one killer mark associated with a particular
trademark search. Figure 19 shows the number of instances in which a search
engine finds at least one killer mark. In this case, TESS actually does not
perform so poorly relative to private sector search engines. In general, most
search engines fail to find a killer mark more often than not.

Figure 19: Killer Marks Found by Search Engine

However, we calculate precision and recall somewhat differently. Instead


of asking whether a search engine finds at least one killer mark, we instead ask,
570 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

“Of all of the killer marks in the dataset, how many was each search engine
able to detect?” Some searched trademarks have multiple killer marks
associated with them, so precision and recall here will capture whether a search
engine uncovered all of the relevant killer marks.
In Table 2, we show results where we derive the precision and recall for
each search engine, without limiting the number of results that each search
engine returns. Results show that every private search engine achieves higher
recall than TESS, and many improve on precision as well.

Table 2: Precision-Recall of Search Engines

Search Engine Recall Precision


Corsearch 0.369919 0.028086
Markify 0.609756 0.006916
Tess 0.146341 0.006524
Trademarkia 0.105691 0.04878
TrademarkNow 0.691057 0.06308

We can also explore how a potential applicant could tradeoff between


recall and precision. Figure 20 shows the information from Table 2 as a scatter
plot with recall on the y-axis, and precision on the x-axis. Figure 21 shows the
same information, but this time with varying limits on the number and results
per search for each search engine.
2020] TRADEMARK SEARCH AND AI 571

Figure 20: Precision and Recall

Figure 21: Precision and Recall with Limited Search Results


572 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Interestingly, different search engines exhibit different behaviors


depending on the limit on the number of search results. Corsearch’s precision
tends to improve with additional results, while its recall becomes stable around
0.40. Trademarkia also tends to improve on both measures with additional
results, and tops out on recall around 0.20. Markify consistently achieves recall
in the 0.55–0.60 range, but loses precision with additional results.
TrademarkNow similarly achieves a similar recall across the board, but
maintains a higher precision than any of the other search engines, even though
it decreases with additional searches. More simply, one could stop searching
after fifty results and likely already have found the killer mark in Markify and
TrademarkNow, while that threshold may be closer to a hundred in Corsearch
and Trademarkia. These numbers should also be properly understood as an
estimate taken from a sample in a particular time. The marks were scraped in
2019 and searched between 2019 and 2020. Since these are dynamic systems,
differences in the sample or time could change these findings considerably.
Taken together, these results indicate that the search engines prioritize
certain marks in their search results. Some like Markify and TrademarkNow
make this explicit with riskiness indicators.257 Others seem to do such ordering
more implicitly. If precision and recall both increase with additional searches,
that indicates that killer marks tend to be identified somewhere other than the
beginning of a search result list. On the other hand, if recall remains stable and
precision decreases, that indicates that the search engine already found the
relevant killer mark.
Both the number of times that a search engine finds a killer mark and the
precision and recall scores yield valuable insights. Even one killer mark would
be enough to defeat a trademark application, so successfully finding at least
one is important for assisting potential trademark registrants. Most trademark
search engines do about the same as the USPTO on this measure, and all
search engines perform better than the USPTO at finding all possible conflicts.

IV. IMPLICATIONS FOR FURTHER STUDY


Today, AI is rapidly reinventing the process of search altogether,
particularly in areas of law and government. Court cases, congressional
hearings, and government documents are all examples of areas where AI may
soon be used in search tools.258 Already, AI is being deployed to search

257. Markify uses “high risk” and “low risk” classifiers, while TrademarkNow shows the
percentage likelihood of riskiness.
258. Faraz Dadgostari, Mauricio Guim, Peter A. Beling, Michael A. Livermore & Daniel
N. Rockmore, Modeling Law Search as Prediction, ARTIFICIAL INTELL. L. (2020), https://
2020] TRADEMARK SEARCH AND AI 573

databases of parking tickets for those who want to contest them.259 Within the
world of IP, we see AI-related techniques throughout the global marketplace,
and more and more countries and companies have turned to the tools of
machine learning to refine their techniques.
These AI-powered techniques are especially important, not just for the
purposes of refining search, but also because of the insights they offer into the
economics of IP. On a scholarly level, as our comparison shows, a new area
emerges for future research on firm search costs within the trademark
registration system through the intersection of AI and trademark search
processes. In this Article, we showed how AI is revolutionizing the economics
of search in the trademark space, raising new questions about the role of AI in
brand management more generally. The main implication of our research is
that search costs and AI will continue to be important to legal decisions, both
within IP and outside of it. As we showed, firm search costs are a dramatically
overlooked area of study and may ultimately hold the key to studying the role
of AI in trademark law.
A. OUTCOMES AND IMPLICATIONS
As we have suggested, when scholars and practitioners explore the
potential role of AI in transforming patent prosecution and litigation, they may
also benefit from looking at trademarks. Trademarks are incredibly valuable
assets, and studying their role in the AI-powered marketplace reveals core
insights into the economics of IP system at large. As we have shown, AI carries
the ability to efficiently compare a proposed trademark against millions of
registered trademarks and to assist in determinations about the proposed
trademark’s worthiness of protection. As with patent and copyright
infringement, effective deployment of AI tools prior to the creation of a
property right in the trademark context could substantially reduce litigation
and other costs when real conflicts arise later on.
At the outset, our legal system places the core responsibility for trademark
search and enforcement on the trademark holder.260 Thus, one interesting
question that may be worth exploring is how the use of AI in the USPTO
context compares to other government contexts. As we have noted
throughout this piece, trademark search engines largely emerged because the
USPTO does not enforce existing trademarks against potential conflicts.

doi.org/10.1007/s10506-020-09261-5 (suggesting a model of law search based on a notion of


search space and search strategies).
259. Shannon Liao, “World’s First Robot Lawyer” Now Available in All 50 States, THE VERGE,
(July 12, 2017), https://www.theverge.com/2017/7/12/15960080/chatbot-ai-legal-donotpay
-us-uk.
260. USPTO, supra note 188 (“Trademark Basics”).
574 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Trademark owners are responsible for discovering and taking legal action
against potentially damaging marks.261
As such, optimizing the search process benefits both the trademark holder
as well as the overall marketplace for trademarks generally, ultimately
benefiting consumers. If the USPTO grants too many confusing trademarks,
then the market would produce weaker trademarks, harming consumers in the
marketplace and leaving more marks vulnerable to enforcement by others.
From a registrant’s perspective, avoiding a potential rejection saves a lot of
time and effort that would otherwise be wasted, conserving the strength of the
mark that is ultimately registered. As we have argued, the crucial moment of
initial search is a key part of the brand-creation and management process,
forming an important threshold of protection.
In this study, we looked at one aspect of the trademarking process—the
search for possible conflicts prior to registration—and the significance of
search in terms of rethinking our approach to trademark law altogether. The
trademark search technologies that we studied here are some examples of how
new computational techniques are attempting to solve this puzzle by modeling
human decision-making. To summarize, AI lowers search costs by doing a lot
of the hard work of making substantive inferences about the relationships
between different trademarks, thus empowering applicants to make informed
decisions about whether to proceed with their trademark applications.
Engstrom et. al. provide an in-depth look at the USPTO’s current experiments
with AI adjudication, specifically in the realm of patent examination.262 They
note that AI has the potential to reduce search costs for the examiners, but
thus far has not been fully implemented as the tools mostly improved the work
of examiners with computer science backgrounds.263 Our study suggests that
the development of private sector alternatives in the trademark space might
make these tools more broadly accessible. Indeed, the UPSTO is currently
exploring implementing deep learning models on image searches.264
Ultimately, as we suggest below, our exploration of trademark search
engines and the choices we made with regards to methodology and metrics
could have interesting lessons for other similar studies in different areas of law.
Our study also revealed some important conclusions about the process of
trademark registration and the important role that search costs can play in the
process.

261. USPTO, supra note 164.


262. See generally Engstrom et al., supra note 64.
263. See generally id.
264. See generally id.
2020] TRADEMARK SEARCH AND AI 575

The first main takeaway from this exploration is that AI is already being
used in this space, and it is capable of reducing search costs through
algorithmically driven information retrieval. Noise reduction and algorithmic
prioritization are two major features that these AI search engines achieve.
Trademark applicants now have access to tools that can process millions of
preexisting trademarks, analyze them, and produce relevant outputs that
human beings can understand.
Second, consistent with the literature that finds that consumers give
significant weight to non-monetary attributes (like brands, reputation, service
quality and pricing quality) in making purchase decisions,265 we found that
trademark registrants, in using AI-powered search, also enlist a variety of non-
monetary variables in their own considerations, such as trademark class and
lexical similarity to existing marks. This means that search engines can
optimize on many more variables than just trademark strength alone. At the
same time, it is reasonable to presume that the addition of non-monetary
elements, such as the ones that we have seen, can play a determinative role in
the trademark registrant’s selection of a search engine. Some of these non-
monetary attributes may turn on the risk of litigation, the magnetism of the
mark, or the mark’s relationship to other identities and marks, among others.
A third takeaway involves optimizing the prediction of the outcomes of
both registration and potentially litigation. Our results provide some basic
validation of the central premise that these types of legal outcomes can be
mathematically modeled. These models can detect lexically and phonetically
similar marks and, importantly, can sift out results that do not meet certain
similarity thresholds. Some attach explicit risk scores, while others implicitly
calculate them and then order results. As expected, these risk determinations
may follow expected patterns both in distributional shapes and over time, but
the patterns may change in the future as adversarial models develop.
None of the trademark search engines we studied model whether a mark
objectively meets or fails to meet the 2(d) standard. Such an objective truth
plainly does not exist. Rather, these search engines attempt to model the ways
that the trademark office, or rather the people in the trademark office, reach
their determinations. Implicitly, by making choices about which marks to
return and ordering them in a specific way, these search engines make the claim
that they can approximate trademark examiners’ decision-making well enough
to guide trademark applicants’ and registrants’ business decisions.
Finally, it bears mentioning that including a selection of a larger number
of AI-driven variables in a trademark selection decision also introduces the

265. See Zhang et al., supra note 23, at 91.


576 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

potential for an extremely complex decision-making process. Conceptualizing


the potentially unlimited set of variables is practically impossible. The scale of
the trademark search space is also massive with millions of registered
trademarks in existence. Traversing this massive set of trademarks and
retrieving the ones that could present potential conflicts implies enormous
search costs for registrants and trademark examiners alike. Search engines try
to ameliorate these costs by reducing noise. But, as we have shown, some
search engines are better than others at reducing the level of noise encountered
by applicants and correcting for the information asymmetries that arise.
Specifically, these search engines optimize on certain similarity metrics and
drive their results with them. Today, it is difficult to surmise how these AI-
driven effects might play out in trademark litigation, i.e., whether they would
increase or decrease the occurrence of litigation or its costs. On this point,
more research will be needed in the future.
B. FRAMING TRADEMARK REGISTRATION AS AN ADVERSARIAL
MACHINE LEARNING PROBLEM
As these AI search tools mature, we expect that trademark registration will
start to resemble an “adversarial machine learning” problem.266 Previous
literature in IP and administrative law identified the back-and-forth between
the USPTO and patent applicants.267 These pieces discussed the problem of
the PTO adapting to increasing sophistication in patent applications.268 This
sophistication is in part driven by the use of AI tools, and, in turn, the USPTO
might consider using machine learning to improve its own capacity to conduct
meaningful examinations.269 Because applicants have strong incentives to
maximize the scope of their claims and the USPTO has an incentive to
minimize this scope, the two sides will each construct their decisions in
anticipation of the other’s incentives.270
To build on this literature, we suggest also reframing trademark search as
an adversarial machine learning problem. Adversarial machine learning refers
to machine learning applications where underlying data distributions change in
response to external stimuli. For instance, one problem in training AI for self-

266. For background on adversarial machine learning, see generally Ling Huang, Anthony
D. Joseph, Blaine Nelson, Benjamine I.P. Rubinstein & J. D. Tygar, Adversarial Machine
Learning, AISEC ’11 (Oct. 2011), https://dl.acm.org/doi/pdf/10.1145/2046684.2046692.
267. See generally Rai, supra note 3; Ebrahim et al., supra note 3, at 1193–95 (describing the
inventor-examiner interaction).
268. See generally Rai, supra note 3; Ebrahim, supra note 3, at 1195–1211 (discussing the
automation applications in patent prosecution).
269. See generally Huang et al., supra note 264.
270. See generally Ebrahim, supra note 3.
2020] TRADEMARK SEARCH AND AI 577

driving vehicles is that these AI systems can be easily tricked with just a little
additional noise.271 A self-driving vehicle may be trained to recognize a stop
sign with high accuracy, but may suddenly fail if a stop sign has a sticker on it.
Although a human being would still recognize the stop sign as such, the AI
can be easily fooled because it has never seen this sort of example before.
To address this problem, an analyst may try to present the AI with
“adversarial” examples in the training phase so that it can learn from these
examples. In the self-driving vehicle example, this process could involve
perturbing pixels in an image or providing examples of stop signs with stickers
and other idiosyncratic markings. Thus, the AI can learn to improve its
predictions, even when there is noise present.
Extending this concept into the trademark space, we can conceptualize the
general problem articulated by authors such as Rai and Ebrahim in these terms.
Consider the following theoretical model: Assume there was a universe of
trademark applications prior to the advent of private trademark search engines.
Once AI trademark search tools were built based on historical PTO decision
data, the recommendations produced by these tools likely influence the names
and types of marks in applications to the PTO, thus changing the underlying
distribution of trademark applications.272 The PTO, in response to this change,
adjusts its own algorithms and procedures. The search engines retrain their
models based on new PTO decisions, and, once again, influence the sorts of
trademark applications that are eventually filed. And the PTO again must
update its decision-making. This interplay between the PTO and trademark
search engines (and trademark applicants) thus evolves dynamically over time.
By framing trademark registration as an adversarial machine learning
problem, it becomes clear that the introduction of AI into the process of
trademark registration also changes the substance of trademarks. When the
PTO makes a series of decisions that search engines must retrain their models
on, this represents the PTO adding new noise into their systems. Similarly,
when trademark applicants file new applications that are optimized by advice
provided by search engines, they add noise to the PTO’s decision-making. This
dynamic game implies that, over time, the substance of applied for and
registered trademarks may keep changing.

271. Solving the problem of malicious signage in particular is an active area of research in
computer science. See generally Chawin Sitawarin, Arjun Nitin Bhagoji, Arsalan Mosenia, Mung
Chiang & Prateek Mittal, DARTS: Deceiving Autonomous Cars with Toxic Signs, ARXIV.ORG (May
31, 2018), https://arxiv.org/pdf/1802.06430.pdf.
272. Indeed, we mention these selection effects as a hurdle for studying the causal effect
of trademark searches in our methodology section.
578 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Previous scholars have advocated for the use of machine learning in patent
examinations as a response to increasing sophistication in the private sector.
Adversarial machine learning makes clear why this call is important. The term
“adversarial” may imply that the contest between the PTO and private sector
search firms is damaging, but it should instead be thought of as a framework
that improves the quality of trademarks and administrative decision-making.
Here, the outputs of the PTO’s decisions become the inputs of the search
engines’ algorithms, and vice versa. By dynamically responding to each other,
the substance of trademark applications will change over time, and, ideally, in
a way that gradually eliminates “easy” cases. Moerland and Freitas argue that
so far, government search engines have not developed a level of sophistication
that can replace human examiners. Future work might explore whether this
argument holds true for such “easy” cases, or whether it is more applicable to
“hard” cases involving novel or ambiguous marks.
Using adversarial machine learning as a model, we can open up new areas
of inquiry in addressing situations where a public agency needs to make
decisions based on information provided by a private actor. Adversarial
machine learning provides a framework for thinking of dynamic government
decision-making systems as responding to added noise. Just like adding
random pixels to an image stress tests the AI system that powers a self-driving
vehicle, policymakers can think about ways to utilize stress tests provided by
private actors to better calibrate law, policy, and administrative decision-
making. Thus, administrative agencies investing in machine learning tools and,
more importantly, adopting theoretical frameworks about dynamic decision-
making can empower them to improve over time.
C. RISK ASSESSMENT IN THE TRADEMARK ECOSYSTEM
Our study suggests that a supply-side study of trademarks should engage
further with the search costs associated with post-registration enforcement, as
well as the search costs inherent in the entire brand management process.
Getting a trademark registered is important, but the post-registration
landscape of enforcement is perhaps is even more important. The largest
question, perhaps for a future round of research, concerns the impact of AI
on the overall trademark litigation ecosystem, i.e., whether or not search costs
may have a similar effect on the trademark system like the patent system, where
patent trolling and patent pooling have detrimentally affected the marketplace
of patent acquisition and enforcement. With millions of existing trademarks
spread across a variety of industries, it is simply infeasible to manually look for
potential conflicts and deal with them as they arise. Instead, AI-powered tools
can consume this tremendous amount of brand-related data, process it, and
present it to the brand owner in a way that filters out noise while giving
2020] TRADEMARK SEARCH AND AI 579

trademark owners a way forward. In sum, by substantially reducing the costs


associated with search, these tools also bolster trademark holders’ abilities to
protect their IP effectively.
One central question that can be raised from this project is similar to
questions raised regarding the use of AI in other contexts: will AI transform
trademark law altogether? Of course, given the rapid increase in trademarking
activity in the past few decades, one can certainly understand the intuitive
appeal of employing a greater use of AI. However, as Gangjee notes, “[t]he
seductive appeal of the all-seeing algorithm should be resisted,” because it
faces, at best, a current set of limitations.273 We believe, like other AI trademark
experts, that while AI has the capacity to refine and improve the process of
trademark search and registration, at its best, it should serve to complement,
rather than replace, human judgment.274 Of course, it would be unrealistic to
predict that AI-driven judgment will somehow diverge widely from human
judgment, mainly because AI is normally trained on decision-making data that
is generated by humans. As Gangjee notes, “where the data for a machine
learning approach is derived from judicial content analysis—past decisions by
human tribunals where factors are coded and correlations derived—the
algorithm will behave like the human decision maker it is modelled after, warts
and all.”275
In sum, as our paper has suggested, searching for preexisting trademarks
is simply the first step in the process of overall brand management. While we
conducted an in-depth look at the search process inherent in the trademark
process, the platforms we studied also provide brand management services.
Such services provide us with a deeper set of variables that may even go
beyond the systems of patent pooling and enforcement that we have seen thus
far. The same AI and machine learning tools that power their search engines
also power their brand management tools, suggesting that further study of
brand management and AI may be warranted.
Consider, for example, the rich set of possibilities that stem from providing
a preliminary analysis of risk assessments in trademark search. Much of the
existing literature that explore the use of AI-driven risk assessments in
government decisions focus mainly on actors with enforcement powers in
either criminal justice or administrative law. So far in legal, computer science,

273. See Gangjee, supra note 6, at 15.


274. Id. at 11 (adopting this view and quoting COMPUMARK WHITE PAPER, ARTIFICIAL
INTELLIGENCE, HUMAN EXPERTISE: HOW TECHNOLOGY AND TRADEMARK EXPERTS WORK
TOGETHER TO MEET TODAY’S IP CHALLENGES 5 (2018) (observing that AI is “intended to
complement, not replace, human analysts”)).
275. See Gangjee, supra note 6, at 11.
580 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

and policy literatures, discussions on the use of risk assessment in public policy
primarily focus on the implications of AI tools on values like fairness,
accountability, and transparency.276 Risk assessment has been the subject of
debate in criminal justice, especially, with applications to sentencing,277 parole
decisions,278 and bail reform.279 Scholars have also recently focused attention
on critical issues like housing and employment, thus extending discussions on
fairness in machine learning to include anti-discrimination and equal
protection law.280 These discussions largely center around the legal problems
and implications stemming from the use of “black-box” algorithms in
decisions.281 In particular, the scholarly community is deeply engaged with the
possibility that algorithms can learn and reinforce human biases in a way that
creates inequitable outcomes for marginalized communities.
Our results suggest that a ripe area for future research could be the use of
risk assessments in IP law. Arti Rai describes the theoretical potential for the
use of machine learning models in patent applications, and critically notes that
many of the equity and justice concerns inherent in areas like crime and
housing may not apply to IP contexts in the same way.282 Given that the stakes
are quite different, IP may be a good subject to explore and experiment with
risk assessments in legal decision-making. This is especially because the
government does not bear the same set of enforcement responsibilities in
trademark law.
Engstrom et. al. have explored the idea of surveying the use of AI across
government administration.283 They created a typology of different AI use
cases in government such as enforcement, regulatory research, and
adjudication.284 Through the exercise, they defined adjudication specifically as,
“[t]asks that support formal or informal agency adjudication of benefits or
rights,” and note that patent and trademark office applications as an

276. See Solon Barocas, Moritz Hardt & Arvind Narayanan, FAIRNESS AND MACHINE
LEARNING, https://fairmlbook.org/ (last updated Dec. 6, 2019, 3:49 PM).
277. See John Monahan & Jennifer L. Skeem, Risk Assessment in Criminal Sentencing, 12
ANN. REV. OF CLINICAL PSYCHOL. 489 (2016).
278. See Megan Stevenson, Assessing Risk Assessment in Action, 103 MINN. L. REV. 303, 304
(2019).
279. See generally Jon Kleinberg, Himabindu Lakkaraju, Jure Leskovec, Jens Ludwig &
Sendhil Mullainathan, Human Decisions and Machine Predictions, 133 Q.J. ECON. 237 (2018).
280. See generally Solon Barocas & Andrew D. Selbst, Big Data’s Disparate Impact, 104 CALIF.
L. REV. 671 (2016).
281. See generally Andrew D. Selbst & Solon Barocas, The Intuitive Appeal of Explainable
Machines, 87 Fordham L. Rev. 1085 (2018).
282. See Rai, supra note 3.
283. See generally Engstrom et al., supra note 64.
284. See generally id.
2020] TRADEMARK SEARCH AND AI 581

example.285 Our study suggests a general approach and method for assessing
the interplay between the government’s adjudication system and the private
sector, and this general framework could also be applied to other areas of law
as well. Zoning, licensure, and social security benefits claims are all examples
of the government adjudicating the benefits and rights of private parties, and
the ability to assess how AI-driven systems work in these spaces will likely be
a rich, new research area.
With respect to trademark law, our work suggests that greater employment
of risk assessments can play a central role in brand management after
registration. For example, one core question in studying risk assessments in
the law is whether legal decisions can be effectively mapped onto mathematical
relationships. However, the process by which human decision-makers give
effect to legal rules is inherently a black box. The 2(d) “likelihood of
confusion” test reflects the way that law typically creates somewhat nebulous
rules. These rules only become effective because human beings (judges,
bureaucrats, etc.) interpret them and create standards for how they should be
applied. Giving explicit written reasons for decisions is one way that decision-
makers can communicate how they arrived at decision.286
Importantly, we echo Rai’s central point that transparency and explicability
are not necessarily the same thing in the intellectual property context.287
Explicability is an elusive goal in these sorts of agency decisions because
human decision-making is inherently a black box. Similarly, machine learning
models may also suffer from this lack of explicability.288 In the context of a
2(d) denial of a trademark application, it may be impossible to truly explain
how either a trademark officer or a machine learning models making
determinations about likelihood of confusion.
However, as we show, not all hope is lost because one need not understand
precisely why a potential mark will be rejected as a 2(d) violation in order to
make decisions. Simple diagnostic tools can provide insights into how
decisions are being made. In our case, we evaluate trademark search engines
that deploy AI to power their results and find that they in general reduce search
costs for potential users. In doing so, we demonstrate that one way forward in
studying risk assessments in the law is to evaluate the outputs of AI models.
We specifically focus on search results in trademark search engines, but this
general framework could be applied broadly across various domains.

285. Id. at 10.


286. See generally Frederick Schauer, Giving Reasons, 47 STAN. L. REV. 633 (1995).
287. See Rai, supra note 3.
288. See generally Selbst et al., supra note 281.
582 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Here, the employment of predictive analytics can also help conserve


private resources spent on enforcement. To illustrate, at least two search
engines use percentage-based scores to assess the risk that these marks, if
selected, would cause legal concern.289 If a firm realizes that a mark with a “very
high risk” score has been approved by the USPTO, that information will allow
it to prioritize taking legal action against the holder of the conflicting mark,
rather than wasting resources pursuing marks that are not especially damaging.
Alternatively, a firm that selects a mark with a “very high risk” score faces a
high level of vulnerability due to the likelihood of a legal challenge to the
mark’s selection.
Figures 22 and 23 show what risk assessments look like in the trademark
search context. Figure 22 shows an example report from TrademarkNow,290
and the numerical figures on the left indicate a mark’s riskiness of running into
a likelihood-of-confusion denial. Figure 23 shows the distribution of risk
scores from Markify.291 A user can use these services to prioritize their search
results, and evaluate their registration strategy in light of risk assessment scores.
From a user’s perspective, one can easily focus on “high” risk results and
determine whether to proceed on that basis, while paying less attention to
“medium” and “low” risk results. This sort of prioritization is important
because the heart of AI-driven trademark search is to reduce the human effort
needed to assess likelihood of confusion, and instead focus on other parts of
the trademark application process. Because there is a huge supply of potentially
conflicting trademarks, the effort required to make a determination about each
potential conflict can add up quickly. As we showed earlier, any given searched
mark could be expected to return at least ten potential conflicts, and sometimes
in excess of two hundred. An AI-generated risk score removes much of this
guess work, and would be especially helpful for edge cases. The user can focus
on the “high” risk results and tailor their application to avoid conflict with
these results. Without wasting time and effort on marks that would be unlikely

289. Both TrademarkNow and Markify provides these assessments. See, e.g., Unlimited
Trademark Screening & Analysis with ProSearch™, MARKIFY, https://
www.markify.com/services/prosearch-temp.html (last visisted Jan. 23, 2021) (discussing its
metrics for “statistical risk analysis”). TrademarkNow’s product description says that its
services allow a user to “a clear picture of risk across all regions of interest in seconds and
review your clearance search results ranked and analyzed in order of threat.” Clearance Search –
NameCheck™, TRADEMARKNOW, https://www.trademarknow.com/products/namecheck
(last visited Jan. 23, 2021).
290. This image is taken from TrademarkNow’s demo page: https://
www.trademarknow.com/name-check-video.
291. These are drawn from Markify’s Comprehensive Reports rather than the knockout
searches we used earlier.
2020] TRADEMARK SEARCH AND AI 583

to cause problems anyway, the user would save a potentially enormous amount
of time and costs associated with hiring a trademark attorney.

Figure 22: Sample Risk Scores from TrademarkNow’s Platform


584 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

Figure 23: Risk Level Distributions in Markify Dataset

Another way we see the various ways by which underlying AI may work is
by looking at how each search engine deals with similarity. Again, we do not
know the exact mechanics of how each search engine defines similarity or the
thresholds that each chooses when optimizing information retrieval. However,
we do have the outputs and can diagnose how well those outputs fit our
predefined metrics. In particular, we can use Levenshtein distance292 to analyze
the results produced by each search engine. A Levenshtein distance is
calculated between two text strings by looking at the number of edits—
additions, subtractions, substitutions, and deletions—that it takes to get from
one string to another. Figure 24 shows the distribution of Levenshtein
distances across some of our search engines. A quick look at each search
engine’s distributions shows how their underlying algorithms may prioritize
different kinds of results. For instance, Corsearch returns relatively few
extremely close matches, likely because its algorithm is more focused on
phonetic matching. Trademarkia returns a relatively large number of exact or
close matches, indicating that it is more concerned with finding obvious
candidates.

292. See generally Frederic P. Miller & Agnes F. Vandome, DAMERAU-LEVENSHTEIN


DISTANCE: INFORMATION THEORY, COMPUTER SCIENCE, VLADMIR LEVENSHTEIN, STRING
METRIC, STRING (COMPUTER SCIENCE), TRANSPOSITION (MATHEMATICS) (John
McBrewster, Ed., 2010).
2020] TRADEMARK SEARCH AND AI 585

Figure 24: Distribution of Levenshtein Distances

Figure 25: Lollipop Chart of Median Levenshtein Distances

Delving deeper, we can see this relationship even more clearly. Figure 24
shows the median Levenshtein Distance for results, separated by search
engine. TESS, Markify, Trademarkia, and TrademarkNow all tend to return
results that are fairly close to the searched mark. Corsearch is a clear outlier
here, again, because its algorithm is likely prioritizing different kinds of results.
Using these simply defined metrics and plots, we can see how these
relatively straightforward tools can be used to understand and diagnose AI
systems. In particular, by focusing our attention on the outputs of these search
engines, we can perform apples-to-apples comparisons among them to make
inferences about how their underlying algorithms work. These inferences can
586 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

then enrich our general theory of search costs in the trademark spaces because
they suggest that firms look for a variety of attributes within their initial search
for a trademark. These attributes are likely directly related to the outputs that
we uncovered in this study, giving us insight into how users make decisions
about which AI tools to use in their searches and brand management efforts.
Here, it is important to note that given the sheer power of predictive
analytics coupled with massive amounts of data storage and retrieval, there is
at least some potential for AI to surpass human judgment and performance
when it comes to analyzing and integrating a much wider array of variables in
its assessments.293 But this may not always be a good thing, particularly where
subjective judgment (or survey evidence) is relied upon in court. In some cases,
risk assessments can result in a mechanistic, formalistic prediction of liability.
Where AI lacks the human ability to consider context, it may result in a higher,
expanded prediction of likelihood of confusion.294 This outcome suggests at
first that a greater reliance on AI at the front end in the registration process
may actually reduce the incidence of infringement and confusion at the back
end (after the mark has entered the market).295 But this may leave out the
consumer in the process of determining actual confusion on the back end. In
fact, Dev Gangjee has observed, “[t]he reactions of a real-world consumer, so
often alluded to in trademark doctrine, may be muted even further as a
result.”296
There are other concerns raised by an overreliance on AI in risk assessment
strategies. Given the large number of marks that are not in use, but which
remain registered or may be unregistered, there is also a risk that assessments
may not reflect the reality of the existing marketplace. Here, AI-driven tools
may not be able to distinguish between marks that are actually in use from
those that are just claimed for use (but not actually in use yet), thereby creating
a greater risk of false positives for likelihood of confusion.297 The converse of
this is also created by the limited ability of AI to accurately assess other risks
beyond infringement. For example, the risk of dilution through blurring or
tarnishment or inclusion of common law trademarks in assessments present
other risks that produce more false negatives and enable potential free-riding
activity.298

293. See Gangjee, supra note 6, at 11.


294. See id. at 12–13.
295. See id. at 13.
296. See id.
297. See id. at 14.
298. See id.
2020] TRADEMARK SEARCH AND AI 587

Future studies, of course, could conduct a similar analysis to study these


aspects of trademark search engines. One could generate a list of valuable
trademarks and run tests on each search engine to determine how well they
flag potential conflicts. Again, the framing here is important. Whereas we
looked at the economics from the perspective of a registrant, there is also a
fascinating world of study to explore from the perspective of a trademark
holder, after a trademark has been granted. One core area worth studying
further is how AI fits into an emerging divide in trademark law between those
who benefit from utilizing an enforcement strategy focused on litigation and
those who do not.299 There may be other ways to generate data surrounding
new trademark applications or enforcement strategies, and new experiments
could lead to novel new insights.
Last, while our empirical study is limited to basic word search marks, there
is room to explore all of the ways that AI is transforming the trademark search
space in terms of visual marks and logos, as well. As computer vision tools
develop, a follow up study could see how well each search engine returns close
visual matches. This sort of study would be fascinating because it would
present an interesting exploration of how brands protect elements of their
logos and how the USPTO thinks about visual similarity.
D. FUTURE WORK
Our study opens up several possibilities for future work on trademark
search and artificial intelligence. In particular, we have established a
reproducible method for searching trademark applications, and evaluating how
well various search engines do on various metrics. Other researchers can
expand the set of searches, change the metrics, or analyze new data in different
ways.
In particular, one possible extension of our work is using pending
trademark applications instead of previous applications that got 2(d) citations.
One could scrape new trademark applications, search these names in the
search engines, and wait to see which ones are rejected by the USPTO. This
type of study effectively achieves what we did with previous 2(d) citations, but
with the benefit of evaluating marks that have yet to be reviewed by the
USPTO.
Otherwise, a further area of study could be examining whether there are
differences between different types of registrants. Although we did not use this
information in our analysis, trademark applications also have information
about the registrant. Examining whether there are differences in applications

299. On this point, see generally Glynn Lunney, Two-Tiered Trademarks, 56 HOUS. L. REV.
295 (2018).
588 BERKELEY TECHNOLOGY LAW JOURNAL [Vol. 35:501

and 2(d) denial rates among different types of registrants could be interesting.
For instance, examining the difference between repeat registrants and first-
time registrants, companies in different industries, and various other factors
could further enrich our understanding of how trademark search engines work.
Finally, we raise questions about the interplay between AI-powered
trademark searches and USPTO trademark-granting activity. This area has
been explored theoretically in patent literature already, and we expand this
discussion to trademarks. While we provide some preliminary evidence about
how trademark search engines work, more work should be done to study the
interplay directly and how trademarks evolve over time, if at all.

CONCLUSION
In this paper, we outlined a framework for understanding the economics
of trademarks from the perspective of trademark holders, and we examined
how AI is rapidly changing the search costs involved with trademark
registration and acquisition. We then conducted a novel empirical study that
explores how AI is used by trademark search engines, comparing the results
from various AI-related private vendors. Our research suggests a greater need
for trademark scholars to consider a foundational transformation attributable
to AI, where the trademark holder essentially becomes a consumer of
trademarks. Such a transformation necessitates a greater attention to the
supply of, rather than the demand for, trademarks. Finally, we discussed the
implications our findings have for IP law, and the role of AI and search in legal
contexts. Going forward, we hope this paper opens up an exploration of the
impact that AI will have on trademarks, search costs, and legal administration
more broadly.

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