2021 SUSTAINABILITY REPORT

CONTENTS L’ORÉAL FOR THE FUTURE

P.02
01 I MPROVING OUR PRODUCTS
• F ORMULA, FROM PETROCHEMICALS
Editorial
OUR SUSTAINABLE SCIENCE
P.06 TO BIOTECHNOLOGY

• PACKAGING, ONE MORE STEP TO

FOR THE PLANET

THE CIRCULAR ECONOMY
EDITORIAL,
BY DELPHINE VIGUIER-HOVASSE,
Global Brand President of L’Oréal Paris
02 A LL ALONG OUR VALUE CHAIN
• INDUSTRY, AN IN-DEPTH TRANSFORMATION
P.03 P.12 L’Oréal Paris is born from science – from biology to chemistry, from
• E NGAGING OUR CONSUMERS
IN A MORE SUSTAINABLE BEAUTY biotechnology to optics, from biophysics to mathematics, it’s the
combination of all these expertise that has enabled the brand to
AMBITIONS AND 03 INCLUSIVE AND SUSTAINABLE
COMMITMENTS
remain constantly at the forefront of skin and hair knowledge, in
order to offer the consumer the best beauty cares. L’Oréal’s Research
ACHIEVEMENTS
& Innovation is unique throughout the beauty industry, due to both
P.04 P.18 • OUR ENVIRONMENTAL PROJECTS
its breadth and its inventive capacity. And the company continues
• S TAND UP, OUR COMMITMENT to conduct pioneering works in multiple scientific domains, such as
AGAINST STREET HARASSMENT
skin reconstruction.
In response to the climate and environmental emergency, L’Oréal
Paris is redoubling its efforts to find scientific solutions that enable
the company to propose products that are both safe and effective
while also responsible and sustainable. In fact, we aim to reduce by
L’ORÉAL FOR THE FUTURE half our CO2 emissions per unit sold by 2030. We are transforming
the product life cycle, with major scientific innovations in formulation

BECAUSE OUR PLANET IS WORTH IT and packaging, but also considerable efforts at our production and
distribution sites, some of which have reached carbon neutrality,
including in the EU, the United States and China.
In this way, we are going to revisit and reinvent our portfolio of
Global warming and environmental changes may lead to
raw materials and formulas, in order to move from petrochemicals
the permanent degradation of human and natural habitats.
to biotechnology, thanks to the progress and innovation of green
With higher stakes must come stronger commitments.
sciences - such as natural sciences, agronomy, biotechnology,
The “L’Oréal for the Future” program embodies the
biofermentation, eco-extraction, green chemistry and physical
two complementary dimensions of what corporate
chemistry. Just as many scientific territories as our scientists can
responsibility means to us: transforming our company
draw on to develop products that respect the environment. L’Oréal
towards an increasingly sustainable business model,
Paris will also be able to count on the significant scientific knowledge
and contributing to solving social and environmental
accumulated by our Advanced Research teams and on robust
challenges.
measurement methods, now combined with artificial intelligence.
Our commitments towards 2030 mark the beginning of a
The circular economy is also a priority, and our packaging is now
more radical transformation and embody the Group’s view
developed with a minimum of materials. We are working to make
as to what a company’s vision, purpose and responsibilities DELPHINE VIGUIER-HOVASSE, all our plastic packaging recycled, recyclable, reusable or refillable.
should be to meet the challenges facing the world. Global Brand President of L’Oréal Paris L’Oréal Paris would like to share the environmental performance of
As a major brand of the L’Oréal Group, L’Oréal Paris
contributes directly to these achievements. Building on the
Group's progress, we have established a new ten-year plan
” its products with transparency, and is progressively putting in place a
score that indicates the product’s environmental impact. This is a way
to help consumers to make responsible consumption choices.
guided by ambitious goals, and underpinned by our belief L’ORÉAL PARIS IS Finally, faithful to its women’s empowerment mission, L’Oréal
in women’s empowerment. In particular, we will reduce the
carbon footprint of our products sold by half by 2030, REDOUBLING ITS EFFORTS Paris supports women with all its strength, through its Stand Up
programme, to fight against street harassment, but also by investing
while improving the environmental impact of our products,
throughout their life cycle. TO FIND SCIENTIFIC 10 million euros in environmental projects, to protect and restore the
biodiversity and support local communities – especially women.
Because our planet is worth it, too. SOLUTIONS TO PROPOSE We still have a long way to go, but we are empowering our
PRODUCTS THAT ARE BOTH teams to become sustainability experts, and integrating social
and environmental considerations at the core of all our efforts,
SAFE AND EFFECTIVE AND in order to achieve significant sustainability progress across
all our products, reconciling safety, efficacy and sustainability.
ALSO RESPONSIBLE AND We want to raise the bar for the whole beauty industry, in

”
The pdf version of this document complies with the requirements of ISO 14289-1 on the accessibility of online content. order to offer the best of beauty, while respecting the planet.
It has been adapted for people with sight impairments or motor disabilities. SUSTAINABLE. Because it’s worth it. Because you’re worth it.

CONTENTS EDITO

2 3
 Ambition PACKAGING ECO-DESIGNED
PRODUCTS
AND ACHIEVEMENTS
ZERO VIRGIN PLASTICS TARGET
78% 93% 94% 100%
50% IN 2021,

BY 2025
OF PLASTIC WILL
COME FROM
77%
OF THE PET
RECYCLED PLASTIC PLASTIC IS 2019 2020 2021 2025
(of which 100% recycled MADE OF target
PET) or materials RECYCLED
PLASTIC
BY 2025
Building on its achievements to date, L’Oréal Paris

100%
100% OF OUR NEW AND RENOVATED PRODUCTS

BY 2030
has set ambitious sustainability goals for 2025 will be improved based on life cycle methodology(1).
and 2030, in line with L'Oréal Group sustainability
program. These goals will guide our progress OF PLASTIC WILL COME
FROM RECYCLED OR
in making beauty sustainable, while striving
towards our reduction of carbon emissions goal.
With a longstanding involvement in women's
BIOBASED MATERIALS,
eliminating the use of
petrochemical virgin
FORMULA
plastics
empowerment, L'Oréal Paris is also going further, NATURAL ORIGIN INGREDIENTS
with its commitment against street harassment.

In 2021, 60% In 2030, 95%

CIRCULAR ECONOMY
BY 2030 95% OF OUR INGREDIENTS WILL BE OF

CLIMATE IN 2021, 43% OF OUR PLASTIC 100% RENEWABLE ORIGIN OR DERIVED FROM ABUNDANT
PACKAGING is refillable, reusable, MINERALS
recyclable or compostable.

L'Oréal Paris target is to reduce both our direct IN 2021, WE LAUNCHED OUR SUSTAINABILITY SUSTAINABLE SOURCING
(SCOPES 1 and 2) and indirect (SCOPE 3) PROGRAM : L'ORÉAL FOR THE FUTURE, 43%
CO2 emissions by 50% per product sold by 2030 BECAUSE OUR PLANET IS WORTH IT.
33%
compared to 2016. We will take action to reduce In 2021, 64% In 2030, 100%
20%
the carbon footprint of our ingredients and
packaging, promote carbon reduction initiatives OUR CO2 FOOTPRINT DIAGNOSIS MAIN ITEMS IN 2021 : BY 2030 100% OF OUR RENEWABLE AND MINERAL
RAW MATERIALS WILL BE SUSTAINABLY SOURCED
in our supply chain and operations, and help our 2019 2020 2021 2025
FORMULA PACKAGING PRODUCT USAGE
consumers to generate fewer emissions in the target
use of our products.
7% 13%CO 52% FACTORIES
100%
2
WE WILL REDUCE BY

BY 2025

BY 2030
WHAT ARE SCOPE 1, 2 AND 3
Our haircare products footprint (including formula,
packaging, product usage and end-of-life of packaging)
20% 100% 100%

BY 2030
BY 2025
represents 58% of our total footprint. That is why most OF OUR PLASTIC
CO2 EMISSIONS? of our efforts are concentrated on thisCO
category. PACKAGING IN INTENSITY THE
2
will be refillable, QUANTITY OF OF OUR SITES OF OUR FACTORIES
SCOPE 1 recyclable, reusable PACKAGING used WILL BE CARBON WILL BE "WATERLOOP
or compostable.

-50%
Direct emissions from sources owned or for our products, NEUTRAL(2) FACTORIES"(3)
compared to 2019
BY 2030

controlled by the reporting entity

CO2 IN 2021, OF OUR FACTORIES IN 2021, OF OUR FACTORIES
SCOPE 2
Indirect emissions in connection with the CO₂ EMISSIONS PER PRODUCT SOLD,
24% ARE WATERLOOP
FACTORIES 60% ARE CARBON
NEUTRAL

consumption of electricity, heat or steam COMPARED TO 2016

necessary for production of the product or
the operations of the reporting entity
L’Oréal Paris reports here the evolution of its sustainability (1) Improved products include the products with a new or renovated formula and/or packaging
ASSURANCE

SCOPE 3 BY TAKING ACTION IN : performance and its achievements at the end of 2021. (excluding subcontracting and regulatory developments) and that improve their environmental
or social impact according to the SPOT methodology, based on criteria such as green chemistry,
The figures and activities related to this performance are shared in renewability, biodegradability, ecotoxicity, recycled material and end-of-life, contribution to
Other indirect emissions related to the detail in the pages of this report. Deloitte has expressed a limited
• Biodegradability and ingredient choice in Formulas communities, information display or accessibility.
supply chain (‘upstream’ emissions) and assurance on the indicators identified by this tickmark symbol .
(2) Direct CO2 (SCOPE 1) = 0 with the exception of the gas used for catering, the fuel oil used for
•R eduction of our plastic footprint and acceleration of the Please refer to the 2021 Assurance Report published in the sprinkler tests, fossil energy consumptions during maintenance of on-site renewable facilities, cooling
the use of products and services during
usage of recycled and recyclable material in our packaging “Publications” available at: gas leaks if they are lower than 130 tonnes CO2eq./year; and Indirect CO2 Market Based (SCOPE 2) = 0
their life cycle (‘downstream’ emissions). • loreal.com/en/commitments-and-responsibilities/for-the-planet/ (3) The "Waterloop Factory" concept consists of using fresh water only for employee's water needs
• Rinsability and non-rinse products in Product Use ressources/ and for the high-quality water production used in our cosmetic formula; all the water needs for
• loreal-finance.com/eng/universal-registration-document industrial process are covered by water that is reused or recycled in a loop on the site.

A M B I T I O N S A N D AC H I E V E M E N TS A M B I T I O N S A N D AC H I E V E M E N TS

4 5
 FORMULA,
Improving FROM PETROCHEMICALS
TO BIOTECHNOLOGY
ALL OUR In order to improve the sustainability of our formulas, L’Oréal Research & Innovation

PRODUCTS
laboratories continuously develop new ingredients and technologies inspired
by biomolecules derived from green sciences. They continue to offer superior
performance and safety for our consumers, while reducing environmental impact.
Through developing new ingredients and drawing on innovations from natural
sciences such as eco-extraction, biofermentation, biotechnology and agronomy,
we have opened the door to a whole new chapter in green sciences. It has enabled
us to revisit and reinvent our portfolio of raw materials and formulations, harnessing
the principle of circularity to drive future innovation.
L’Oréal Paris is taking action to improve the environmental and
social footprint of every new and renovated product. Each of
these improvements is enabled by the brand's powerful pioneering
science. In this way, it explores new scientific ground and deploys
all its expertise in skincare and haircare to develop safe and HOW DO WE TEST ?
effective formulas that are more respectful of the environment and
biodiversity, using less water and more sustainable ingredients. The Non animal-testing since 1989
L’Oréal Paris Product Development and Packaging teams also design As a trailblazer in the fight against animal testing, L’Oréal
smaller or lighter packaging, integrating more recycled materials. banned the practice in its labs since 1989, 14 years before
Science is at the origin of every advance, and L’Oréal Paris draws European regulations came into force. Even in China,
where we have been sharing our alternative methods,
on its longstanding scientific expertise to go further in improving its testing protocols and technology, L’Oréal Paris does
environmental impact. not test its products on animals. Episkin is one clear
example of how the group systematically goes above
and beyond regulatory requirements. Developed more
than 30 years ago by our experts in cellular biology,
L’Oréal’s pioneering proprietary reconstructed skin
technology provides a reliable and viable alternative
to animal testing. By reproducing the structure of
human skin and replicating the conditions for product
application, in just a few hours the technology can
predict the safety of an ingredient or formula, and
allows performance comparisons well before it has
even been clinically tested.
Each year, L’Oréal’s Predictive Evaluation Center in
Gerland, France, produces around 150,000 units of
reconstructed tissue. An Episkin subsidiary was created
in Pudong, China, in 2014, and a Brazilian Episkin center
was opened in Rio de Janeiro in 2018.

ZERO ANIMAL-TESTING

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6 7
WHAT ARE NATURAL ORIGIN
Green sciences mean all scientific knowledge
ranging from innovative biomass production
techniques to the formulation of high-
INGREDIENTS the science
GREEN
performance ingredients of natural origin,
using environmental-friendly processes for BEHIND THE FORMULA
transformation, extraction or fermentation. Volume Million Lashes Balm Noir,
Through its commitment to the potential of 99 % natural origin ingredients

SCIENCES?
green sciences, L'Oréal Paris focuses on the
"It was a challenge to formulate a
development of the knowledge base of life Where most mascaras generally have mascara with 99% natural origin
sciences to unleash the power of nature in around 40 ingredients, the new balm-in- ingredients. We didn’t work to replace
high performance, sustainable, safe products
mascara Volume Million Lashes Balm Noir each ingredient from our classical
uses pioneering science for a concentrated recipes. Instead, we crafted a totally
that are recognized as such.
formula using just 15 essential ingredients. reinvented caring balm based on a
The balmy texture contains a blend of creamy concentrate, with a new natural
natural origin oils from renewable sources
origin polymer issued from
selected to hydrate and care: rapeseed
biotechnology, for long-lasting wear."
boosts volume whilst pulullan – a new
bioprocessed sugar polymer obtained
from biotransformation of potato and
Elisabeth Bouhadana,
Global Scientific Director L’Oréal Paris International
tapioca – provides long-lasting wear and
easy removal.

SOURCING INGREDIENTS

IN 2021, ALL OUR

95% OF OUR

BY 2025

BY 2030
INGREDIENTS
NATURAL
64% OF OUR BIOBASED
INGREDIENTS INGREDIENTS will be of renewable origin,
derived from abundant
are sustainably sourced will be
minerals or circular processes.
sustainably
100% OF PALM OIL AND ITS
DERIVATIVES, sourced. IN 2021, THEY REPRESENT 64%
OF OUR INGREDIENTS.
used in our products,
are sustainably certified. ZERO DEFORESTATION

GREEN SCIENCES BIODEGRADABILITY WATER

Going further in Non-rinse, the revolution in haircare
Pioneering science with Hyaluronic acid, the miracle biodegradability We consciously address the water-use phase
new ingredients moisturizing ingredient from green L’Oréal Paris is improving the with certain formulas that require less water to
L'Oréal Research & Innovation develop new sciences biodegradability of formulas, i.e. rinse and new beauty routines that require less
their ability to be broken down rinsing steps, such as two-in-one products or
active ingredients, new environmentally Hyaluronic acid is a molecule naturally present
by natural micro-organisms, to non-rinse hair care treatments.
friendly molecules. For example, in 2005, in our bodies capable of retaining a thousand
Pro-Xylane® was the first eco-designed reduce its environmental impact,
times its weight in water. The skin’s ability to
as the Elvive Full Resist Mask, “I help you take care of
active ingredient in the cosmetics retain moisture declines once we reach our
reaching 97% of biodegradability. your long hair, without
industry, a major green chemistry anti- 30s, and it becomes necessary to provide
water.” This is what the
ageing ingredient developed by our the skin with the hyaluronic acid it lacks.
Elvive Dream Lengths
scientists. Hyaluronic Acid found in our Revitalift Pure
No Haircut Cream could
Pro-Xylane® is a molecule based on the HA Serum has been sustainably produced.
combination of two ingredients: Xylose, Lactic bacteria work as ‘mini fermentation BIODEGRADABILITY say. This formula is
designed to take care
a natural sugar extracted from birch and factories’. We feed them with locally sourced
In 2021 81% in haircare of long hair, without
beech trees sustainably sourced and cereals before extracting them through a
87% in haircolor needing to rinse.
83 %
1,2-Propanediol, extracted from rapeseed green process, obtaining two molecular OF BIODEGRADABILITY
in our formulas (except
oil, 100% renewable. An example of weights: macro- and micro-fragmented make up) 79% in skincare
how chemistry may be powerful when hyaluronic acids. These are highly efficient in
inspired by nature. order to improve the penetration of moisture.

I M P R OV I N G A L L O U R P R O D U C TS I M P R OV I N G A L L O U R P R O D U C TS

8 9
PACKAGING, ONE MORE STEP 100 % RECYCLED PLASTICS
Having helped women feel great about their In 2018, In 2021,
hair every day, Elvive is now making sure they
6%  85% 
TOWARDS THE CIRCULAR ECONOMY REPLACE
feel good about the brand’s commitment to the
environment too. Since 2020, all our 250 million
Elvive shampoo and conditioner bottles in Europe
OF THE PLASTIC USED FOR
ELVIVE PACKAGING WORLDWIDE
WAS RECYCLED PET.
IS RECYCLED
PET

have been made from 100% recycled PET.

L’Oréal Paris is accelerating its transition to the circular economy by optimizing its
packaging. The priority is to reduce plastic use, and the company has committed BY USING RECYCLED PLASTICS IN ELVIVE PACKAGING, 2018 = 6% 2021 = 85%
to using recycled materials to eliminate the use of virgin plastic in its packaging THE BRAND SAVED THE EQUIVALENT OF

10,400 TONS  OF VIRGIN In 2021, 100% of the plastic used for Elvive shampoo and
by 2030. Further to this, by 2025, it will strive to ensure that all its packaging is PLASTIC. conditionner bottles in Europe is recycled.
recyclable, reusable, refillable or compostable. In this way, the brand is innovating
with new packaging formats and reducing the weight of its contents, in order to
reduce its use of materials and optimize transport.
A NEW ECO-REFILLING PACKAGING
It’s what’s inside that counts. But when it comes to environmental
responsibility, the outside is just as important. That is why Elvive invents
the new Elvive Eco-Refill Pouch: the best of haircare in a refillable
REDUCE
MATERIALS Plastics Metal
In 2021
format that cares for the planet too.
Glass

43 % 
The new 500ml mono material (PE) recyclable pouch uses 75% less plastic than the

124,642 TONS 
OF OUR PLASTIC
equivalent Elvive shampoo bottles(1), significantly reducing its environmental footprint.
PACKAGING
is refillable, reusable, recyclable or
A premium reusable Elvive aluminium bottle is offered as a gift with purchase when
In 2021, we use 124,635 TONS compostable. buying the Eco-Refill Pouch(2).
of materials (primary, secondary

51,259 TONS  
and tertiary), including
of plastics.
Board,
paper,
wood
29 % 33 % 43 % 100 %
The new Elvive Eco-Refill Pouch, which stands out with its striking green band, is
available in the UK for each of the three Elvive shampoos - Elvive’s Dream Lengths
Restoring Shampoo; Extraordinary Oil Nourishing Shampoo; and Colour Protect Colour
Protecting shampoo - and has debuted in the rest of Europe from December 2021. It
2025 TARGET 2030 TARGET
is only the beginning, the road is long to change our habits and consumer’s habits, but
In 2025, 100% of the PET TOWARDS THE END we have an iron will to make our packaging more sustainable, from sourcing to the use
and 50% of the total plastic OF VIRGIN PLASTIC
phase and waste.
we use for our products WE AIM TO ELIMINATE THE
packaging will be made of USE OF VIRGIN PLASTIC IN
recycled sources. OUR PACKAGING BY 2030. 2019 2020 2021 2025 target
LOOP, A PARTNERSHIP TO REUSE PACKAGING
To help reduce packaging and the raw
materials required to make it, as well as
prevent it from becoming waste, L’Oréal
A pioneering
RANGE IN SUSTAINABILITY
REDUCE, REFILL, RECYCLE : RECYCLE
Paris is seeking alternatives to single use
packaging and proposing not only refill "In 2021, the use phase(3) of our product represents

THE CIRCULAR ECONOMY but also reuse systems for packaging. more than half of our carbon emissions, and 66% of
those emissions come from our shampoo and
conditioners(4). Therefore, focusing on our ELVIVE
For example, in 2021, L’Oréal Paris joined Terracycle’s
FOR LESS PLASTICS LOOP initiative, and took part in a project to trial new
types of packaging with the retailers Tesco in the UK
ranges was a logical matter of priority for the brand.
With all our partners of the value chain, we have been
able to set a solid example of an end-to-end approach
and Carrefour in France. We designed new durable, to sustainability at product level. All the elements of an
desirable packaging for shampoo and conditioner, eco-designed value chain are in place: a production in
ELVIVE, TAKING CARE OF YOUR HAIR which is sold with a deposit, on the retailer’s website.
a carbon neutral factory, the improved biodegradability
of our formula with less impact on our eco-systems,
AND THE PLANET After using these products, consumers can return and the use of 100% of recycled plastic for the
the packaging to the agreed delivery retailer that will packaging of our bottle whilst ensuring a fully
L’ORÉAL PARIS IS TAKING STEPS TO REDUCE ITS CONSUMPTION recyclable and refillable bottle with an eco-designed
collect and return the packaging to us for cleaning
OF VIRGIN PLASTIC AND ENABLE IT TO BE RECYCLED, FROM and refilling, ready for another round. As the initiative label. Our ambition is to continue to improve all our
launches within the same frame of virtuous dynamic.”
SOURCING TO THE PRODUCT’S END OF LIFE. THE ELVIVE progresses, we aim to improve the carbon footprint
FRANCHISE IS A CIRCULAR ECONOMY PIONEER WITHIN OUR related to the logistics, in order to optimize the Barbara Bressand-Sussfeld,
CSR and Sustainability Director
BUSINESS, THANKS TO INNOVATIVE AND STRATEGIC INITIATIVES *The new 500ml mono material (PE) environmental impact of this new way of consuming for L'Oréal Paris.
recyclable pouch uses 75% less plastic
THAT ARE REVOLUTIONIZING THE PRODUCT AND DISTRIBUTION than the equivalent Elvive shampoo
beauty products.
bottles - Compared to 2x 250ml
ECOSYSTEM, TOGETHER WITH CONSUMPTION HABITS. Elvive shampoo bottles.
(1) Compared to 2x 250ml Elvive shampoo bottles. (2) Available only in certain markets.
(3) Water heating for the rinsing of sold products and aerosols
(4) Source: 2021 Green House Gas Balance L’Oréal Paris - based on GHG Protocol scopes 1 2 3 (all 3 scopes annually audited by statutory auditors)

I M P R OV I N G A L L O U R P R O D U C TS I M P R OV I N G A L L O U R P R O D U C TS

10 11
 INDUSTRY,
All along AN IN-DEPTH TRANSFORMATION

OUR VALUE
Our Operations teams are leading a profound transformation throughout their value chains,
including everything from the carbon impact of our suppliers and our own production sites to
water and waste management and transport and logistics. It’s a huge challenge to transform our
production into a virtuous and responsible system.

CHAIN CLIMATE
100% of our sites in the US are
carbon neutral
In 2021, the L’Oréal Group reached
an important milestone in the fight
To improve our environmental and social footprint and reduce our against climate change, as all the 25 US
sites reached carbon neutrality at all
carbon emissions, we are working throughout our value chain, from 25 of its sites across 12 states. L’Oréal
raw materials sourcing to manufacturing, distribution and retail, USA’s manufacturing facilities have
implemented measures to reduce energy
inspiring our teams to deliver change. We have begun a definitive
consumption, ranging from a switch
journey with our consumers, working every day towards more to LED lighting to more specialized
sustainable and responsible consumption. We’re working hand in equipment such as high-efficiency
air compressors and vacuum pumps.
hand with our stakeholders at each stage of our products’ lifecycle. 4 factories in the US manufacture L'Oréal
Paris products.

PRODUCTION

CO2 EMISSIONS AND WATER

15 ARE 6
IN 2021 OF THE INDUSTRIAL AMONG THE 25
SITES INVOLVED ARE
L'ORÉAL PARIS
65% IN L'ORÉAL PARIS
PRODUCTION WERE
CARBON NEUTRAL
FACTORIES ALL
OVER THE WORLD,
CARBON
NEUTRAL
WATERLOOP
FACTORIES.

IN 2021 OF THE INDUSTRIAL

SITES IN THE US

100% INVOLVED IN L'ORÉAL

PARIS PRODUCTION
WERE CARBON
24%   60%  
WATERLOOP CARBON NEUTRAL
NEUTRAL.

100% OF THE INDUSTRIAL SITES IN 2025 TARGET 100% OF FACTORIES WILL BE CARBON NEUTRAL
CHINA INVOLVED IN L'ORÉAL PARIS
PRODUCTION WERE CARBON NEUTRAL. 2030 TARGET 100% OF FACTORIES WILL BE WATERLOOP FACTORIES

A L L A L O N G O U R VA L U E C H A I N

12 13
THE YICHANG FACTORY,
A BEST-IN-CLASS PLANT
IN ASIA

L'Oréal's largest make-up production center in Asia-Pacific

Yichang Tianmei Plant is specialized in make-up production and is the largest site
dedicated to this category in Asia, since its expansion in 2011.

It has been recognized as the

best example of government-
enterprise cooperation in the
YICHANG
sino-French Economic and
Climate Summit and L'Oréal has
received the visit of the Chinese
government delegation in its
exhibition stand in Paris during the
COP21. In 2012, L'Oréal signed an
agreement with local government
to access to 100% renewable
energy on its Yichang site.

Since 2018, L'Oréal's first carbon neutral plant in Asia Pacific

The Yichang plant has reached carbon neutrality thanks to 2 levers:

1 ENERGY-SAVINGS EQUIPMENTS :
• LEED Building;
• LED Lighting;
• Solar Heating Water;
Since 2021, L’Oréal’s first waterloop plant
• Heat Recovery;
in Asia Pacific
The Yichang plant became waterloop factory in 2021. The "Waterloop
• Frequency conversion equipment;
Factory" concept consists of using fresh water only for employee's
• Real time monitoring of energy consumption. water needs and for the high-quality water production used in our
cosmetic formula; all the water needs for industrial process are
These equipements allow sustainable production and energy-saving
covered by water that is reused or recycled in a loop on the site.
buildings.
The factory thus saves 16 million liters of water each year, i.e. the

2
equivalent to the combined annual consumption of 93 households.
100% RENEWABLE ENERGY, THANKS TO THE CONNECTION WITH
ZHIFA POWER STATION, AN HYDROELECTRIC POWER STATION.

Potable
T-CONNECTION
fresh Water for bulk

NO MORE Potable water

FOSSIL Potable for employees
FUELS water
EQUIPMENT
Treatment
station
ZHIFA YCHANG PLANT
0 potable Water
POWER STATION ZERO CARBON
water for utilities

Recycling
A L L A L O N G O U R VA L U E C H A I N A L L A L O N G O U R VA L U E C H A I N

14 15
ENGAGING OUR PRODUCT IMPACT LABELLING

CONSUMERS, Informing consumers to support sustainable consumption

choices

FOR A MORE
The “Overall Environmental Impact” score based on a L’Oréal Group
scoring methodology gives an accurate vision of the impact of a product
by taking into account 14 planetary impact factors, at every stage of a

SUSTAINABLE BEAUTY
product’s life cycle and calculated by looking both at sourcing, production
and transportation, and also consumer use and packaging recyclability.
The method used to calculate the score of each product is approved by 11
independent scientific experts and the data is verified by Bureau Veritas,
an independent auditor.
The labelling gives each product a score, from A to E. Products with
As part of the L’Oréal for the Future program, L’Oréal Paris an “A” score have the lowest Overall Environmental Impact compared
to E-scored products which have the highest Overall Environmental
has committed to both transform its value chain and mobilize Impact. The Product Impact Label is, for now, presented on the product
its whole ecosystem to reduce the impact of its products. We information webpage of all L'Oréal Paris rinsed haircare.
are therefore calling on our teams, suppliers, retailers, and It has been deployed in France, and Germany, and the roll-out is planned Overall Environmental impact of an Elvive

also consumers to transform their practices to make progress in the rest of Europe, in the US and in China before the end of 2022 for haircare. shampoo on L'Oréal Paris France website.

together towards a beauty industry that’s more respectful of

the planet. L’Oréal Paris is introducing tools designed to help 14 planetary impact factors
and inform its stakeholders, particularly consumers, in order to to determine the Overall
Environmental Impact :
encourage them in their efforts.
• Carbon
• Water scarcity
• Freshwater ecotoxicity
• Freshwater eutrophication
RAISING AWARENESS • Marine eutrophication
• Water acidification
Raising awareness among • Fossil and mineral resources
consumers of the brand’s efforts depletion
Our products took the floor on social • Land transformation
media in 2021 to communicate about • Terrestrial eutrophication
the improvement of their environmental • Particulate matter
impact – including optimized packaging,
• Toxicity for environment
biodegradable or natural origin formulas,
reduced water use, and production • Ionizing radiation
in carbon neutral sites. There is so • Ozone depletion
much progress that we would like to • Photochemical formation
share with consumers. Now, each new
launch involves a ‘product voice’, which
explains the efforts of L’Oréal Paris and
encourages the brand to go ever further A consortium to initiate a collaboration with all the beauty industry
in its commitments for more responsible
consumption. L’Oréal shares its forces with Henkel, LVMH, Natura and knowledge in developing common methodologies,
&Co, and Unilever to co-develop an industry-wide inspired by the existing tools, such as the environmental
This information is also available on every
environmental impact assessment and scoring system for and social labelling system developed by L’Oréal. All
website of the brand all over the world,
cosmetics products. The aim is to co-design an approach companies will benefit from this pre-existing work and are
to inform all the consumers about the
that is brand-agnostic, and which provides consumers invited to contribute their own experience. The consortium
efforts of L'Oréal Paris.
with clear, transparent and comparable environmental will also be consulting with external experts, including
impact information, based on a common science-based scientists, academics and NGOs to ensure the ongoing
methodology. They are inviting other cosmetics companies integrity of the approach, and works with sustainability
to join them in this pursuit. consultancy Quantis to ensure a robust and scientific
The convening five(1) companies will pool their experience methodology.
*carbon, water scarcity, freshwater ecotoxicity, freshwater eutrophication, marine eutrophication, water acidification, fossil and mineral resources depletion, land transformation,
terrestrial eutrophication, particulate matter, toxicity via environment, ionizing radiation, ozone depletion, and photochemical formation
(1) In February 2022, 36 cosmetics and personal care companies as well as professional associations have joined the EcoBeautyScore Consortium.

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 OUR ENVIRONMENTAL

Environmental PROJECTS
L’Oréal Paris is investing €10 million by 2025 in environmental projects. In 2021, we

AND INCLUSIVE
selected six environmental projects, all of which contributing to protecting biodiversity,
while supporting livelihood of local communities.

COMMITMENTS
Our vision of a fairer, more sustainable society is not new. We have
worked side by side with women for many years and we continue to
encourage generations of women to realize their self-worth.

In 2021, our environmental commitment took a further step forward

with our ambition ‘L'Oréal for the Future, Because our planet is worth it.
We’re now going deeper in our environmental commitment by
investing €10 million by 2025 in environmental projects to fight against
deforestation, restore and protect biodiversity, natural ecosystems
and soils and capture carbon emissions, while improving quality of life
among local communities, and women in particular.
ENVIRONMENT

BY PURCHASING

6 ENVIRONMENTAL
PROJECTS
26,667 TONS
OF CO2 EQ IN THE KARIBA PROJECT, L'Oréal
contributed to protect 6,700 ha of critical
biodiversity habitat during an equivalent of one year

10 MILLION BY PURCHASING

€ INVESTED IN
ENVIRONMENTAL
12,000 TONS
OF CO2 EQ IN THE QIANBEI AFFORESTATION PROJECT,
PROJECTS BY 2025
L'Oréal contributed to afforest and maintain 2,462 ha
of land during an equivalent of one year, creating or
maintaining 202 jobs, expressed as number of full time
employees, including 141 women.

E N V I R O N M E N TA L A N D I N C L U S I V E C O M M I T M E N T S
18
19
 SMALL FORESTS MUSKITIA BLUE CARBON
HONDURAS
QIANBEI AFFORESTATION
BIG POTENTIAL USA
CHINA
Strengthening the livelihood of family forest owners through Protecting unique mangrove forests and empowering local
carbon sequestration Indigenous communities
Planting native tree species to transform wasteland into a thriving forest
This pioneering project supports smallholding forests Straddling the interface between land and water, mangroves
owners, who previously did not have access to the tools, are superhero ecosystems: they act as buffer to coastal This project is located in Zunyi City, Guizhou Province of China and aims to plant native
information and funding to manage their woodlands sustainably. storms, provide nursery grounds for aquatic wildlife and, by species, such as China fir, Cypresses, Pinus yunnanensis and Masson pine, on barren
Landowners are now empowered to implement sustainable area, mangroves can store up to four times more carbon than lands. More than 50,000 ha of the forest was planted on barren lands in Zunyi City, which
practices on their parcel of land, lowering their carbon footprint terrestrial forests. However, 30-50% of the world's mangroves used to be poor sustainable ecological environment and karst rocky desertification.
at the landscape level by tapping into the full potential of carbon are already gone. As the first of its kind in Honduras, this The project aims to:
sequestration on their land. pioneering blue carbon project protects nearly 5,000 ha of
mangroves and over 280,000 ha of coniferous and broadleaf • Sequester greenhouse gas and mitigate climate change;
forests from deforestation. •E
 nhance biodiversity conservation by increasing the connectivity of forests and
habitats;
• Improve the local environment by creating healthier, more fertile soils thanks to
stabilising tree roots that prevent erosion and mudslides and, crucially, fight against
the rocky desertification creeping across the region
• Generate income and job opportunities for local communities.

The implementation of the project activity has provided more than 16,000 jobs for local
villagers, among which 70% are women.

70% OF FULL TIME EMPLOYEES

ARE WOMEN

KARIBA FOREST PROTECTION

ZIMBABWE
Saving forests, protecting wildlife and changing lives
Launched in 2011, this ambitious African project is located in Zimbabwe, at the crossroads
of three national parks, including the UNESCO heritage Mana Pools, and eight reserves.
The project aims to:
•P
 rotect biodiversity in these exceptionnal areas to form a vast wildlife corridor that is
vibrant with life;
 void the emission of more than 3.5 million tons of CO2 into the atmosphere each year,
•A
by preventing deforestation and land degradation on nearly 785,000 ha;
•E
 mpower women, who are at the forefront of the project's agricultural activities, taking
leadership roles in conservation farming and managing nutritional gardens;
•P
 romoting the independance of the communities in the long-term, thanks to a
dedicated fund, used to improve health and education in the project area.

AGROCORTEX SOUTH AMAZON NEXT-GENERATION FARMING As one of 70 projects to be verified under the Additional Climate, Community and
FOREST PROTECTION BRAZIL BELGIUM AND FRANCE Biodiversity Standards, Kariba supports local people by providing access to health,
education and training programs.
Special attention is given to the situation of women. Since 2011, 50,000 women have
Protecting the abundantly biodiverse Amazon from deforestation Healthy soils, rich biodiversity, profitable farms improved their livelihoods, 53,000 have benefited from access to better health services
This REDD+ (Reducing Emissions from Deforestation and This project is transforming farming practices across Belgium and 13,000 women have entered the education program. Efforts will continue in the
forest Degradation) project protects over 185,000 ha of Brazil’s and France through an innovative partnership of farmers and coming years to enable more women to join the initiative.
South-Western Amazon Rainforest from deforestation, caused agronomists. Thanks to new regenerative techniques, more than
historically by cattle ranching, and logging – legal and otherwise.
In addition to reducing emissions by preserving forest carbon
1,600 farmers are producing nutritious food, preserving air quality
and abundant biodiversity while improving farm profitability – OVER 50,000 WOMEN
stocks, the project creates benefits for surrounding communities thanks to healthy, nutrient rich soil.
HAVE SEEN IMPROVEMENTS IN THEIR LIVELIHOODS THANKS TO THE PROJECT
and promotes ecosystem biodiversity.
SINCE ITS START IN 2011. L'ORÉAL PARIS IS INVOLVED IN THIS PROJECT SINCE 2021.

ENVI RONME NTAL AND INC LU S IV E COMMIT ME NTS

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 STAND UP, PARTNER OF EXPO
80% 2020
2020 DUBAI LAUNCH OF THE STAND UP
PROGRAMME, TO TRAIN
OF WOMEN HAVE EXPERIENCED SEXUAL
PEOPLE IN CASE OF STREET

OUR COMMITMENT
HARASSMENT IN PUBLIC SPACES(1)
HARASSEMENT
L’Oréal Paris was proud to stand as a true
partner for the universal exhibition Expo
MORE THAN

100%
2020 Dubai, taking place in the UAE from

AGAINST STREET October 2021 to March 2022. It was an

occasion for L’Oréal Paris to showcase its
700,000
PEOPLE TRAINED TO THE 5D METHOD OF OUR EMPLOYEES
commitment to Stand Up to visitors.

HARASSMENT
AGAINST STREET HARASSMENT SINCE 2020 TRAINED IN 2021
October saw the launch of the largest live 2022 TARGET 1.5 MILLION PEOPLE
TRAINED TO THE 5D METHOD
Stand Up training event ever undertaken
since the launch of the program in 2020.
Hosted by L’Oréal Paris and its international
97%
OF WITNESSES OF STREET HARASSMENT ARE EMPOWERED
L’Oréal Paris has encouraged generations of women to ambassadors : Aja Naomi King, Aishwarya TO INTERVENE AFTER TAKING THE STAND UP TRAINING
Rai, Aseel Omran and Mona Zaki.
realize their self-worth. Street harassment is the #1 issue(1)
In September 2021, L’Oréal Paris dazzled
faced by women and girls around the world. The brand
90%
OF STAND UP TRAINEES SAY THEY NOW CAN ACT TO
spectators of the Burj Khalifa, the tallest COMBAT STREET HARASSMENT IF THEY WITNESS IT
has joined forces with the non-profit Right To Be, ex- building in the world, with a showstopping
Hollaback!, to train everyone on how to safely intervene projection to illuminate the issue of
33
COUNTRIES HAVE IMPLEMENTED THE STAND UP TRAINING
street harassment and invite media and
when they witness or experience street harassment. LOCALLY IN PARTNERSHIP WITH A LOCAL CHARITY EXPERT
influencers to Stand Up against it. IN GENDER-BASED VIOLENCE

OUR CAUSE
Street harassment is one of the most common forms of gender-
based violence experienced by women around the world. It
is an attack on dignity, an attack on integrity. Our mission
is to empower 100 % of L’Oréal Paris employees and over
1.5 million people to fight against this kind of violence.
Together with our international partner Right To Be and
our local charity partners, we are offering training sessions
in public places and online, on our dedicated standup-
international.com.

 ACTIONS TO SAFELY
5 DISTRACT DELAY
INTERVENE AGAINST Pretend to be friends, ask for the time,
cause a distraction, be creative.
Check in with the person being
harassed. Acknowledge that what
STREET HARASSMENT happened was not ok.
DELEGATE It is definitely not their fault.
Find someone in a position of authority
The 5Ds represent a proven
methodology to intervene in
or another bystander and ask them to DIRECT
the case of street harassment, intervene. Speak up and call the harasser out.
whether people are victims or Only use Direct as a last resort to
just the witness. Its aim is to DOCUMENT prevent violence. Your safety and
end the situation of harassment, Either film or write down what is happening,
without endangering anyone who the safety of the person being
where you are and the date and time. Give
intervenes to help. harassed comes first.
this to the person being harassed.

(1) International study conducted in 2021 by L’Oréal Paris with IPSOS with data gathered in 8 countries with over 15,000 participants.
Source: International social impact survey on the Stand Up Against Street Harassment training, conducted by L’Oréal Paris with Ipsos, with data gathered in 4 countries, March 2022

ENVI RONME NTAL AND INC LU S IV E COMMIT ME NTS E N V I R O N M E N TA L A N D I N C LU S I V E CO M M I TM E N TS

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Incorporated in France Headquarters: Registered office:
as a ‘Société Anonyme’ 41, rue Martre 14, rue Royale
with a registered capital 92117 Clichy Cedex 75008 Paris
of €107,082,474.40 France France
632 012 100 R.C.S. Paris Tel: +33 (0)1 47 56 70 00

www.loreal-paris.co.uk