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Harmony Interpreter Manual

The document is a user manual for an interpreter portal that allows access to payments self-service. It contains instructions on how to log in for the first time, which requires creating a password after receiving an invitation email. It also outlines how to access invoice history and payment history after completing the registration, payment method, and tax forms in the payments self-service section of the portal.

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JONATHAN DREIZENH PALMA
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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35 views6 pages

Harmony Interpreter Manual

The document is a user manual for an interpreter portal that allows access to payments self-service. It contains instructions on how to log in for the first time, which requires creating a password after receiving an invitation email. It also outlines how to access invoice history and payment history after completing the registration, payment method, and tax forms in the payments self-service section of the portal.

Uploaded by

JONATHAN DREIZENH PALMA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Interpreter Portal User Manual

Version: 1.1
Date: 2/18/2020

Contents
Accessing the Portal ................................................................................................................................................ 2
Logging In ............................................................................................................................................................ 2
Logging in the First Time ..................................................................................................................................... 3
Payments Self-Service ............................................................................................................................................. 4
Complete the Payment Details Registration Process: ......................................................................................... 4
Invoice History ..................................................................................................................................................... 5
Payment History .................................................................................................................................................. 6

1
Accessing the Portal
The portal can be accessed at this URL: https://harmonyportal.ulgroup.com. When you first access the site,
you will be prompted to read and accept our privacy policy and use of cookies.

Logging In
To login enter your email and your password. If this is your first time using the portal see “Logging in the First
Time” below.

If you can’t remember your password, click the “Forgot your password?” link and enter your email. If the
email is valid in our system, we will email you a password reset link.

2
Logging in the First Time
Before you can log into the portal you need to have an account created for you. Once an account is created
you will receive an invitation email prompting you to create a password for your account. The email will be
from “[email protected]” with the subject: “Your new Harmony account (Action Required)”. If you do not
receive the email, please check your junk mail folder before contacting the Interpreter Care team.

The email will contain a link for you to click to create your account password. Clicking this link will take you to
the reset password page.

Enter the email address the invitation was sent to and enter a new password. Your password must be at least
8 characters long and contain at least one of the following:
• An upper-case letter
• a lower-case letter
• a number
• a special character

After entering your new password click “Reset” to save it. You are now ready to login to the portal!

3
Payments Self-Service
By partnering with Tipalti, our new payment provider, interpreters can now edit their payment preferences
and tax information, see invoices they’ve submitted that have be processed, and a history of all payments
made to them by selecting the Payments Menu option.

Complete the Payment Details Registration Process:


Complete Registration Form

Complete Payment Method Form

4
Complete Tax Form

Invoice History
Select invoice history menu option to view invoice history.

5
Payment History
Select payment history menu option to view payment history.

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