RO-PM-02-03

PROCESS MANUAL Issuance Number: 1

Page 1 of 4
Revision Code: 0

Section: MANAGEMENT PROCESSES Effectivity Date: January 2016

Subject: MANAGEMENT REVIEW PROCEDURE

1. PURPOSE:
To facilitate Top Management in the periodic review of the established Quality Management
System (QMS) to ensure that it remains suitable, adequate and effective.
2. SCOPE:
This procedure covers the initiation of the review, including assessment of opportunities for
improvement and changes which can affect QMS, action planning and documentation
3. DEFINITION OF TERMS:
3.1 Management Review – a periodic review of the QMS performed by the top
management to analyze and determine the effectiveness of the established management
system.

4. RECORD:
4.1 Management Review Minutes of the Meeting
4.2 Monthly Performance Report

5. REFERENCES:
5.1 ISO Clause Reference, ISO 9001: 2008 Clause 5.6

PREPARED BY: QMR REVIEWED AND APPROVED BY: CHIEF REGULATOR

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Revision Code: 0

Section: MANAGEMENT PROCESSES Effectivity Date: January 2016

Subject: MANAGEMENT REVIEW PROCEDURE

6. PROCEDURE:

ACTIVITY FLOW RESPONSIBLE DETAILS

START

INITIATE • The date and agenda for the

MANAGEMENT Top Management meeting will be set. Relevant
REVIEW MR key personnel will be tasked
with preparing their own reports
(complete with analysis and
graphical presentation).
• Inputs would include but not
limited to as follows:
o Review of Quality Policy
o Review of Quality Objectives
o Results of audits
o Customer and other
interested party feedbacks
and complaints
o Status of corrective
action/preventive action
o Process performance and
service conformity
o Changes that could affect
the management system
o Follow up actions from
previous management
reviews
o Recommendations for
improvement

Notification is done thru

NOTIFY
MR memorandum and/or electronic
PARTICIPANTS mail.

PREPARED BY: QMR REVIEWED AND APPROVED BY: CHIEF REGULATOR

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Revision Code: 0

Section: MANAGEMENT PROCESSES Effectivity Date: January 2016

Subject: MANAGEMENT REVIEW PROCEDURE

ACTIVITY FLOW RESPONSIBLE DETAILS

CONDUCT The minutes of the previous

MANAGEMENT All Personnel invited to attend the management review meeting will
QMS Management Review be read. It will serve as review of
REVIEW
what were discussed before.

Current situation, with respect to

DISCUSS ALL Concerned Personnel noted opportunities for
INPUTS improvements and results of audits
are reviewed and actions for
improvement are discussed,
including conclusion as to the
status and effectiveness of the
QMS. The appointed Secretary
takes minutes of the meeting using
Minutes of the Meeting Form
(FM-GEN-….)

DETERMINE ACTION • Outputs of this review may

Top Management include action items (specifying
POINTS NEEDED
responsible persons and target
dates) related to:
o Changes to Quality Policy ,
Objectives & Targets
o Business requirements
o Improving effectiveness of
QMS
o Improvements of service
related to customer
requirements
o Modification of procedures
and other documents that
affect the QMS
o Resource needs (funds and
budgets included)
B Note decisions and actions
required including responsible
person and timetable on the
minutes of meeting for all areas
discussed.

PREPARED BY: QMR REVIEWED AND APPROVED BY: CHIEF REGULATOR

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PROCESS MANUAL Issuance Number: 1
Page 4 of 4
Revision Code: 0

Section: MANAGEMENT PROCESSES Effectivity Date: January 2016

Subject: MANAGEMENT REVIEW PROCEDURE

ACTIVITY FLOW RESPONSIBLE DETAILS

The review of findings and plan of

DOCUMENT AND MR actions are fully documented and
MAINTAIN RECORDS DCC filed. The Chief Regulator
OF THE REVIEW approves the minutes of the
meeting.

COMMUNICATE Disseminate Management Review

RESULTS OF THE Concerned Department Heads Report to all relevant personnel

Follow-up actions to ensure

IMPLEMENT ACTION effective implementation of
PLANS AS AGREED committed actions.

END

PREPARED BY: QMR REVIEWED AND APPROVED BY: CHIEF REGULATOR