Table of

Introduction
Contents
Using PDF
reDirect
Merging PDF Welcome to PDF reDirect v2, a utility designed to generate PDF
Files
Preferences
Files from your applications.
System  You can find out more about PDF Files from Adobe's web site
Requirements [HERE].
Un-  For the latest news, updates and questions, visit our [FORUM] or
installation our [WEB SITE]
Installation  E-Mail support is available. Our e-mail address is:
FAQ
FAQ  If you want to find out more about PDF reDirect Professional v2,
Incompatibilit you can view the help file [HERE]
y List
Using PDF reDirect

Step 1 Select "Print" from your application (Word®, Excel®, etc.)

     
Step 2 In the Print Dialog, Select the "PDF reDirect v2" Printer.
    Do not choose to "Print to File", this option is to create printer files (.prn), not PDF
files (.pdf).

Step 3 Click on the "Print" Button.

    This will start the PDF reDirect program. The printer output file is added to the
Merge list as a new PDF.

Step 4 Choose where you want to save the PDF.

 Navigate to the drive and folder where you want to save your PDF File,
 To view the PDF before saving it to final destination:
o A preview (thumbnail) of the PDF is shown in the lower right side of
the window
o Click the thumbnail to open the preview in the PDF Reader.
Step 5 Changing Printer Output Settings (optional)
You can change various settings to optimize the quality and file size of your PDF.
These settings only apply to the current printer output (ie the data just received
from the printer, but not yet converted to a PDF). You cannot change these settings
for a PDF file that has already been saved.
Picture Quality
You can reduce the file size by choosing a lower quality setting.This savings is
achieved by down sampling high resolution pictures in your document to a lower
resolution and by increasing the compression ratio for pictures. Viewing the PDF
document at 100% zoom with Low Quality will maintain the original picture quality,
but the details will be lost when zooming in.

This setting will have no effect on documents which do not have pictures. Picture
quality and resolution cannot be improved from the original picture. The resolution of
the pictures are decreased to 150 dpi (Good setting) or 75 dpi (Low setting). The
resolution of the original picture is maintained if you select High or Very Good
settings.

(click picture for full size version)

Color Model
 Force all to RGB. This option will force all objects to the RGB color model.
This is the standard way of representing color objects and pictures and will
keep pictures smaller. This is suitable for onscreen viewing and normal
printing.
  Keep CMYK objects. This is used for ouput that will be printed eventually by a
professional publishing company and requires that your source software
outputs the color objects and pictures using the CMYK color model. By using
this setting, you can keep this format intact which may be required by your
publisher, This typically will yield greater color fidelity when printed.
Fix Page Rotation
 You can use this setting if the output shows up sideways.
Step 6 Choose to Encrypt the PDF (optional)

 Select "Encrypt PDF File" to encrypt the PDF using a basic 40 bit encryption.
Your PDF file will be protected and will not open unless the person opening
the PDF can provide the correct password. Note: a more secure 128 bit
encryption option as well as the ability to lock a PDF is only available in the
Professional version.
 You will need to provide a password to save the encrypted PDF file. Later,
the encrypted PDF will prevent any person who does not know this password
from opening and reading the PDF.

Step 7 Create the PDF File.

 Select the "View PDF after is has been created"  checkboxto open the final
PDF after is was created.
 Set the "view style" by selecting how you wish the PDF to appear when the
PDF is opened in the future. You can:
o have the PDF opened in a Window, or Full Screen
o set the zoom level (100%, fit to width, or fit to Page)
 Click on the "Save" button.
 A progress indicator will let you know when your PDF is ready.
Merging PDF Files

Step 1 Start PDF reDirect Freeware

 Either via the "Print" menu of an application, or
 by starting it manually (from the Start Menu\Programs\PDF reDirect v2"
[screenshot]
Step 2 Merge PDF Files Together
 Drag additional PDF files (from different folders too) to the "Merge List" (see
picture)
 Change the order of the PDF files by using the up and down buttons
 Step 3 Click "Save" to create the Merged PDF file.
 Note: The original PDF files are not deleted.
 You can choose to overwrite an existing file, even if it is in the Merge List.
Preferences

Preferences.
Click on this button to edit your general preferences for PDF reDirect Pro as follows:

 PDF Overwrite: You can choose to receive a warning if the program will overwrite an
existing PDF file.
oOverwrite Existing File (No Warning). Creates a new PDF and overwrites any
file found with the same filename.
oOverwrite Existing File (Give Warning). Creates a new PDF only if there is no
file by that name that already exists. If such a file is found, the user is asked if
he or she want to write over the existing file.
oCreate New File with Sequence Number. Creates a new PDF using the next
sequence number using the format you specify: For example:
 MyDocument.pdf    <<< Original File
 MyDocument - 0001.pdf
 MyDocument - 0002.pdf, etc.
 Conversion Engine. You can use the following Postscript-to-PDF conversion engines. A
conversion is required to convert the output of the virtual printer (in Postscript) to a PDF
file. Both formats belong to Adobe and are very similar to one another.
 o GNU Ghostscript This engine is available as a free download under the GNU
General Public License, which allows free use, and free copying and
redistribution under certain conditions (including, in some cases, commercial
distribution). This partial, non-modified version of this engine is installed during
the installation of PDF reDirect Pro solely as a service to expedite the
installation. You are entitled to a copy of the source code of this engine under
the terms of this license. You are also entitled to the source code that PDF
reDirect uses to control GNU Ghostscript. You can download them as follows:
 Ghostscript Home Page: [HERE]
 Most current Ghostscript Source Code: [HERE]
 PDF reDirect Pro source code: [HERE]
o AFPL Ghostscript You can use that engine if you prefer. Although this engine is
a free download, there are restrictions that prevent its use. Please read the
license carefully. More information is available [HERE].
o Distiller If you have Adobe's Acrobat installed on your computer, you can use
Distiller to perform the conversion process.
 Language. Use this to change the language of PDF reDirect Pro. Currently, English,
Italian and French are supported. If you wish to create additional languages, you can
download the Excel conversion file from our web site, in the download section. Please
check with us by e-mail ( ) before creating a new language
file to see if someone is already creating the same one.

 Startup Directory allows you to select a different startup directory if you prefer. You can
choose from the following options:
o Desktop (default). This feature does not work properly on Windows NT (see the
FAQ for details)
o Last Accessed Folder automatically takes you to the last folder that you saved a
file to.
o My Documents shows the "My Documents" folder of the currently logged user.
Note that this selection may cause a slight pause with Win XP SP1 as the
directory is being read into memory. This selection does not work for Windows
95, 98 & ME users: simply use "Custom" and set the path to "C:\Windows\My
Documents"
o Custom allows you to specify any path you want (example: G:\Temp\PDF_Files).
To view the full path selected, simply pause the mouse over the dropdown
control momentarily: a box will appear which will show the complete path.

 Version allows you to read about the History and License of PDF reDirect Pro. Click on
"Check Web for Updates" to see if an update is an available for download and
installation.

 Debug. If you experience a problem, you can have PDF reDirect Pro create log files
which you can then submit to EXP Systems for review. Make sure that you repeat the
 problem with the log turned ON before submitting a Bug Report. Once you have, click on
the "Submit Bug Report" button. Normally, you should keep logging turned OFF.
System Requirements

Windows® 98, ME, 2000, XP, XP64, Vista, Vista64 and Server
Operating 2003
System requires Internet Explorer v5.0 Minimum
Windows® 95 and NT4 users should use the older version of PDF reDirect
(see the web site)
300MHz for Windows® 98, ME
Minimum
Processor 300 MHz for Windows® 2000, XP, Server 2003
1 GHz for Windows® Vista
64MB for Windows® 98, ME
128MB for Windows® 2000, XP, Server 2003
Minimum
Memory 512MB for Windows® Vista Basic
1 GB for Windows® Vista Home Premium, Business and
Ultimate

PDF Viewing Adobe Reader 8.0 (free download)

Software Older Versions of Adobe Reader (free download)

Un-installation

Step 1 Navigate to the Control Panel and select "Add or Remove Programs"
Step 2 Locate the "PDF reDirect" entry in the list and select "Remove"
Step 3 Follow the instructions to remove PDF reDirect.
Installation FAQ

Do I need to remove PDF reDirect v1.x first when upgrading to PDF

reDirect Professional?

No. you can have both PDF reDirect v1.x and PDF reDirect v2.x or PDF reDirect Pro
v2.x installed on the same computer at the same time.

Do I need to remove PDF reDirect v2 first when upgrading to PDF reDirect

Professional v2?

No. Start PDF reDirect v2, then click on the "PDF reDirect Professional" button, then click
on the "Activate Pro Version" button  You can try PDF reDirect Pro for 90 days after the
initial install of PDF reDirect v2.

Is there a way "push" PDF reDirect to a network user?

Yes. Corporations can use the "/S" silent switch (ie "Install PDFR Pro.exe" /S) in the
command line of the installation program. Note that doing so provides no visual feedback
to the user of success or failure. It is best if installation is performed right after a fresh
boot, particularly if upgrading. If this is a fresh install, then the installation is likely to be
trouble-free. Remote "pushing" of the software can be accomplished either by modifying
the bootup script, or by using special software such as Computer Associate's "Remote
 Control". The installation must be done from an account with privileges that allow
installation of a new printer, printer driver, printer port and a printer port monitor.
Typically, the "administrator" account is used.

Installation on Windows Server (Windows Terminal Services)

   How PDF reDirect Pro is installed on a server makes a difference. If you simply run the
installation program, then the program will not support the remote desktop clients. As
explained in the Windows Server documentation, you need to install programs either via
the Add/Remove Control Panel, or via the command line with the right command to
ensure that the program will support multiple clients.

   Check the documentation that came with your Windows Server software, particularly
the topic on setting up Terminal Services. Here is a partial reprint:
1. You should install programs on a terminal server before giving clients access to
the terminal server. Doing so ensures that you can test each program before
clients access it, and can reduce the time it takes to perform program tuning.
2. Use either of the following methods to install programs for multisession Terminal
Server access:
o Use Add or Remove Programs in Control Panel (recommended).
o Use the change user command at the command prompt before and after
installing the program.
One of the primary functions of the change user command is to ensure that
program files are installed to the systemroot rather than the windows
subdirectory of the user's home directory (%homepath%\windows). This makes
the programs available for multisession access.
3. Before the program is installed, type change user /install at the command
prompt to place the system in install mode and turn off .ini file mapping. The
system then records how the setup APIs initially install the program.
4. After the program is installed, type change user /execute at the command
prompt to return the system to execute mode, restore .ini file mapping, and
redirect user-specific data to the user's home directory.
5. When the user opens the program, user-specific registry setting files
(.ini, .dll, .ocx, and so on) are propagated as needed to the user's home
directory.
6. Add or Remove Programs, which runs the change user command, is the
preferred method of installing programs. Enter change user at the command
prompt only when you install a program by another method and want to ensure
multisession access. For example, when Internet Explorer prompts you to install
an add-on program, use change user at the command prompt to ensure that the
program is installed for multisession access.
Installation on Citrix

PDF reDirect v2 "should" technically be compatible in the Citrix environment. We have

had multiple users who have attempted installation, and have not reported any
difficulties. As we do not have a citrix license, we cannot at this time make compatibility
claims.

Can I use PDF reDirect on more than one computer?

Yes. You can install PDF reDirect v2 on any number of computers, provided the
computers are your legal property.

The installation fails.

New Installation
Check with your IT department: do you have the privileges necessary  to add new
 printers, printer drivers and/or print monitors or printer ports? This is necessary for
Windows 2000 and XP. In the addition, the print spooler service (spoolsv.exe) must be
running to install printers successfully.

You might be able to find additional information in the error log. The error log is called
"Installation_Error_Log.txt" and will be located either in:
1. the same folder as the installation program, or
2. the root directory of your drive ("C:") if the installation is run from a read-only
media such as a CD-ROM.
Upgrading from an older version
Did you close all programs before upgrading? Typically, an open program that was used
recently to print from to PDF reDirect will cause the Windows Print Spooler Service to
"lock" access to the PDF reDirect printer, and will not permit the upgrade to proceed. You
can either stop all programs and re-start the  Print Spooler Service, or you can re-boot
and re-attempt installation right afterwards. Either way seems to work well.

The installation Fails (Error 50 or 70/170).

This error usually occurs during the installation of the printer port which is part of the
virtual printer installation. It is installed through a Windows Service called the "Print
Spooler" service. That service can occasionally "lockout" access to add or remove
printers, port monitors and ports if it thinks that it is "busy". This may occur (for example)
if you a printed a document prior to the installation, particularly if the application used for
printing is still open.

  Your best bet for success is to ensure that all applications are closed before installation.
If the error re-occurs, then restarting the "Print Spooler" service is usually effective. If you
do not know how to restart a Windows Service, then the easiest way to achieve that goal
is to shutdown and restart the computer. Once the computer has re-started, attempt to
install PDF reDirect at that point: it should now work.

The installation Fails (Error 3008).

Error 3008 mean "The specified print monitor is currently in use". This error implies to me
that you have an older version of PDF reDirect already installed, and that you are trying
to upgrade. Assuming that this is the case, these are the things you can try to resolve
this problem:
1. Make sure that all applications are closed before performing the installation. It
ensures that the Windows Printer Spooler is in a mode that allows the installation
of printers.
2. If the above does not work, it is very effective to "re-start" the Windows Print
Spooler. I am not sure you can do this on the "Home" version of Windows XP.
However, in XP Pro, you would go through the Control Panel >>> Administrative
tools >>> Services. In there, look for the "Print Spooler" service. Click the
"STOP" button, and then click the "PLAY" button. Once done, re-attempt the
installation.
3. Easiest Solution. Finally, you can also try installing right after a reboot of
Windows. Often, this fixes most installation woes.
The installation Fails (Error 1801).

Officially, Microsoft says that Error 1801 means "The printer name is invalid", but
provides no other explanation. We have traced this problem to two possible reasons:
1. You have insufficient privileges
o You do not have write access to the print monitor part of the registry. In
fact, one user who experienced this problem thought he had
"administrator" privileges, but his IT department had restricted his
account in such a way that writing to the "Monitors" section of the Printer
 Registry was restricted. This was resolved by fixing his privileges.
2. There is a conflict
o There may be a 3rd party port monitor that may have come with a printer
currently installed, or which was installed in the past, but improperly
removed. The following products are believed to cause the 1801 error:
 PrimoPDF
 HP6122 printer driver
 Funk Software Proxy Host
o By removing the offending product, Some users were able to install PDF
reDirect successfully. They were also able to re-install the offending
product afterwards. However, in some instances, they found that the
Port Monitor of the offending product remained even after removal, and
they had to manually edit the registry to remove the Port Monitor entry.
WARNING! Editing the registry can cause your computer to fail. Proceed
only at your own risk: EXP Systems LCC assumes no liability if you
decide to edit your registry. It is strongly recommended you make a
backup of your registry before continuing any further.
o Open the registry with RegEdit and navigate to:
 HKEY_LOCAL_MACHINE/
   System/
     CurrentControlSet/
       Control/
        Print/
           Monitors/
o Look for a registry key for the offending product. Delete the entry, and
reboot. PDF reDirect should now install properly.
o Re-install the offending product (if applicable)
The installation Fails (Any other error).

Please check our forum. We have a section dedicated to installation errors and fixes. It is
located [here].

FAQ

How do I activate the free Professional Trial?

When in PDF reDirect v2 Window, click on the "PDF reDirect Professional" button.

In the promotion screen that appears, click on the "Activate Pro Now" button.
Where is the program icon to run PDF reDirect?

An icon was created during installation in your Start Menu as follows: Start\Programs\
PDF reDirect v2

Does PDF reDirect contain any "spyware"?

No.

My virus program says that PDF reDirect contains a virus.

We take virus protection seriously. To protect you, all the files that make up PDF
reDirect and the installation file are checked for viruses before being made available for
download. The anti-virus program we use is NOD32, one of the best (and fastest) anti-
virus programs. The log of the anti-virus program is made available on the forum for your
review. You can find out about NOD 32 here:
 NOD32 home page: http://www.eset.com
 PC Magazine Review: http://www.pcmag.com/article2/0,1759,1720842,00.asp
Some anti-virus programs are overly sensitive. We have had the following experiences
with the following anti-virus vendors in the past that were resolved:
 EZ-Armor reported a virus in 2004 which was cleared simply by re-compiling the
program.
 Kaspersky was reporting a virus. We submitted PDF reDirect to their labs and
they agreed that they were experiencing a "false-positive" problem, and they
updated their definition file to remove their error on 16 Nov 05.
 F-Secure was also reporting a false-positive in mid-2005. The latest definition
file has corrected this error
 Norton Anti-virus was also reporting a virus. Although they never replied to our
e-mail, the new definition file (21 Oct 05) has fixed the "false-positive" problem.
 If your anti-virus program reports a problem, please inform us immediately and send a
copy of the "suspect file" to the manufacturer of your anti-virus program. They can
manually confirm whether the file does include a virus (it should not), or that their virus
definition file has an error.

I would like to see a new feature.

We are continuously adding additional features to PDF reDirect. Please let us know what
you want to see by: sending us an e-mail at .

Does PDF reDirect slow down my computer?

No. There are no programs running in the background. PDF reDirect only runs when you
select to print to the PDF reDirect printer.

Why does my Firewall request my permission to give access to  PDF

reDirect to the network?

There are two instances when this may occur.

Access Request What is happening
During the installation process, the
Windows print spooler service
(spool.exe) is enumerating all of the
installed printers as part of the
installation of a new printer including
checking for network printers.
Denying or allowing access will not
affect using PDF reDirect.

This occurs at the completion of the

installation program and is a bug
either in the Firewall software or the
installation program. The PDF
reDirect readme file (this file) is an
HTML document located on your
hard drive, and yet you may be
asked for your permission to open it.
Choosing "No" will prevent the
readme file from being opened. It is
still accessible by clicking manually
on the help icon after the installation
has completed.

Is PDF reDirect digitally signed?

Yes. PDF reDirect is

digitally signed as of
v2.1.912 and beyond to
enhance security, and
inform the user who is
the publisher of the
program. We are EXP
Systems LLC. Our web
site is www.exp-
systems.com. We are
located at: 11058 W 1st
 Street CT N, Wichita,
KS 67212.

 Is PDF reDirect compatible with the new Windows Vista?

Yes. PDF reDirect Pro v2.2 and beyond was modified and tested with Windows Vista to
ensure compatibility. Because of limitations imposed by Windows Vista, PDF reDirect
can now only be installed in the "Program Files" folder. Therefore, we had to remove the
feature that allowed installation in any folder. If that is important to you, you should use
the older version (v2.1.12).

Do you have a help desk I can call?

Not at this time.

 You can contact us at  for one-on-one help. Our
goal is to provide a response within 24 hours. Preference is given to registered
users of PDF reDirect Professional.
 Alternatively, you can use the online [forum] to ask a question or to view updated
information.
Can PDF reDirect be setup as a server printer?

Yes. PDF reDirect can be used in the Windows Terminal Services environment.

Can PDF reDirect be setup as a shared printer?

No.

Do I need to change any printer settings?

Probably not. PDF reDirect provides reasonable default settings for most applications.

The default startup folder "My Documents" does not work.

This is a known bug for Windows 98 and ME users. Selecting "My Documents" as the
default startup path will default to the "Desktop". To workaround this problem, choose
"custom" startup path, and select the following folder: "C:\My Documents".

 The text in the PDF is blank or missing.

There is a bug in Adobe's Acrobat Reader v5.0.0 that causes imbedded text to appear
invisible. You should either upgrade to v5.0.5, v6.0.2, v7.0, v8.0 or downgrade to v4.0.5
to fix this problem.

 Does PDF reDirect use Ghostscript?

PDF reDirect v2 supports the following Postscript-to-PDF conversion engines.

 GNU Ghostscript This engine is available as a free download under the GNU
General Public License, which allows free use, and free copying and
redistribution under certain conditions (including, in some cases, commercial
distribution). This partial, non-modified version of this engine is installed during
the installation of PDF reDirect Pro solely as a service to expedite the
installation. You are entitled to a copy of the source code of this engine under the
terms of this license. You are also entitled to the source code that PDF reDirect
uses to control GNU Ghostscript. You can download them as follows:
 o Ghostscript Home Page: [HERE]
o Most current Ghostscript Source Code: [HERE]
o PDF reDirect Pro source code: [HERE]
 AFPL Ghostscript You can use that engine if you prefer. Although this engine is
a free download, there are restrictions that prevent its use. Please read the
license carefully. More information is available [HERE].
 Distiller If you have Adobe's Acrobat installed on your computer, you can use
Distiller to perform the conversion process.
I am trying to convert a large document to a PDF file.

 PDF reDirect has been tested to work correctly with PDF files up to 50 MB in
size and up to 350 pages (mostly text).
 Large documents with pictures and up to 180 pages have been demonstrated to
work correctly.
 Some customers have reported having difficulty printing extremely large
documents. Particularly large files may exceed the capacity of the Windows
Virtual Memory at which point the creation of the PDF file may either fail, or
progress extremely slowly.
 PDF conversion speed and success will depend on the speed of your processor
(faster is better) and the amount of RAM you have installed.

My output is rotated sideways

PDF reDirect attempts to auto-rotate each page individually based on the orientation of
the text. If this occurs, manually change the rotation in the Printer Output Settings.

Incompatibility List

General

Some applications do not support all printer driver features. Usually the application
simply ignores the feature, but in rare cases, a printing error may occur. As of 1/4/04, we
had not received any report of such problems.

Printing all Excel Sheets in one PDF

Microsoft has written a report on this problem (for Excel 97, but it also applies to Excel
2000 and Excel 2003). The Microsoft article is located here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;166274&Product=xlw

Basically, you have to make sure that all the worksheets in the workbook are set to the
same resolution (ie same dpi = "dots-per-inch"). To do so:
 Select all of your worksheets, then
 Select File -> Page Setup.
 On the Page tab there is a dropdown at the bottom of the screen that says "Print
Quality": make sure it is set to 300 dpi.
 Save your file.
 Select "Print" and the PDF should now contain the selected worksheets all in one
document.

PageMaker

The problem: PDF files generated when using Adobe Pagemaker have colors with a
different saturation (shade) then what was displayed on the screen. An example is
shown [HERE]
 The solution (tested successfully on Pagemaker 5.0 and 7.0): PageMaker uses the
Postscript Printer Description file (.PPD) from its own directory rather than use the one
associated with the printer in the Windows Directory. This file describes the capabilities
of a postscript printer. To fix the problem, download the following PPD [PDF_RDR.PPD]
and place it in the PPD folder of the PageMaker Directory. The exact location of this
Directory for Pagemaker 7.0 can vary from computer to computer. For a standard
installation, the folder is:

"C:\Program Files\Adobe\PageMaker 7.0\RSRC\USENGLSH\ppd4"

When printing from PageMaker, make sure that "PDF reDirect" is the selected printer,
and that the "PDF reDirect Virtual Printer" is also selected as the PPD file. This will fix the
problem as shown [HERE]

CorelDraw 8

The Problem: In CorelDraw 8, text which has an outline will not display the outline in the
correct location on the page.

The Workaround: Either do not use outline on text, or convert the text to "curves"
[CTRL+Q] before printing to a PDF File.
A sample of this problem and the workaround is shown in this PDF file [HERE]

MS Office 2003 (Word, Excel, etc...)

The Problem: The preview image does not appear (but the PDF is created properly).

The Workaround: Ensure that no drawing object has partial transparency (ie 1% to

99%). Use this workaround only if having a preview picture is important to you.

Fineprint PDF Factory

PDF reDirect will not work if the Fineprint PDF Factory printer driver is also installed.

PDF995

PDF reDirect is compatible with PDF995, but the reverse is not true. PDF reDirect will
cease to work after using PDF995. You will need to reboot your computer to be able to
use PDF reDirect again.

©2003-2007 EXP Systems LLC