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Instillation Guide 1

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0% found this document useful (0 votes)
567 views145 pages

Instillation Guide 1

ThermoClient Manual ThermoClient Manual ThermoClient Manual ThermoClient Manual ThermoClient Manual ThermoClient Manual

Uploaded by

aassas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 145

Cobalt® Wireless Monitoring Solution

ThermoServer / Client 5
Administrator Guide
System Overview and Troubleshooting 
 Module Installation Guide
 Network Devices 

www.oceasoft.com
Administrator Guide for Cobalt Wireless Monitoring System

Notices
Safety instructions

IMPORTANT NOTE: Do not use this product for protection or as part of an automated
emergency system or for any other application that involves protecting people and/or
property. Customers and users of Oceasoft products are responsible for making sure
that the product is fit for the intended usage. Do not open the product casing and do not
disassemble or modify internal components in any manner. Oceasoft products do not
contain any internal components that require user intervention or repair. If the device
shows signs of improper operation, disconnect it immediately from its power source and
contact Oceasoft technical services.

Electrical warning (for devices with AC adapter)

When using a Cobalt™ product with an AC adapter (100-240V AC – 12V,


6V or 5V DC), always use the specific adapter provided by your supplier
(same brand, same product reference). Do not open the adapter yourself
and do not dismantle internal components or modify them in any manner.
The adapter does not contain any user-reparable parts. If the adapter shows any sign of
malfunction, unplug it immediately and contact Oceasoft for repair or replacement. Do
not connect the adapter to a device or peripheral other than the Cobalt product for which
it was intended. Unplug the power cable from the electrical outlet when the adapter is
not in use. Do not cause a short circuit with the electrical plug. Do not force either the
AC or DC plug. Before removing the connector from any Cobalt hardware devices or
unplugging power cables, first unplug the cable from the power outlet. Do not subject
the adapter to physical shock, which could cause serious malfunction or damage. Do
not use or place the adapter in a wet or humid location. This adapter is not waterproof.

Battery warning

Some Cobalt products contain a lithium battery. Make sure you observe
polarity (+/-) when inserting batteries into Cobalt devices. Reversing polarity
by inserting the batteries incorrectly can cause the product to heat up and
may lead to a battery liquid leak. Use only batteries recommended by
Oceasoft. Do not change battery types, such as alkaline and magnesium,
or use batteries of different brands or even different types of batteries of the same brand.
Incorrect batteries may cause the device to heat up, and may result in a fire or battery
liquid leakage. Never dispose of batteries in a fire. Do not charge regular batteries that
are not specifically rechargeable. When batteries are low, or if the battery-operated
device in question remains unused for a long period of time, remove the batteries from
the device to avoid any risk of battery liquid leakage. Never leave batteries within reach
of children. In case of a battery leak, avoid all contact with the liquid present on the
batteries. Rinse with clear water immediately if the battery liquid comes into contact with
the eyes, mouth or skin. Contact a doctor or emergency service immediately. Battery
liquid is corrosive and can damage vision, or cause blindness or chemical burns.

TCP/IP Network Receivers

• Do not disconnect the IP receiver from its connection to your intranet system.
Disconnection will prevent the transmission of data (including alarms) from the
modules.

• Loss of power to the receiver will also prevent the transmission of data
(including alarms) from the modules. Ensure the receiver is plugged into an
Uninterruptable Power Supply (UPS) at all times.

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Administrator Guide for Cobalt Wireless Monitoring System

USB receivers

All Cobalt USB products and drivers are tested thoroughly. However, it is not possible
to test and qualify all computers and configurations. Our experience has shown there
are some variations in USB implementations by computer manufacturers. It is therefore
important for users to avoid unnecessary risk by testing the products and validating
processes internally to ensure stability and reliability of USB communications in their
environment.

User precautions

Here is a non-exhaustive list of known issues that may affect the Cobalt USB receiver.
Please consider these and other risks when qualifying your system.

• USB plugs cannot be physically secured to USB ports. Ensure that your USB
cable is fastened and routed so it will not be accidentally unplugged.

• If your USB receiver is physically disconnected from the USB port on your
computer after configuration, it is imperative to plug it back into the same port.
Otherwise, the system may not recognize the receiver and communication with
the receiver could be lost.

• Do not unplug the USB receiver, even temporarily, to attach another peripheral
USB device such as a camera, printer, MP3 player, etc. The new device may
update the USB drivers on your computer and cause the system to not
recognize the receiver when it is returned to the previously configured port.

• Deactivate energy saving settings (USB installation only). Power management


settings on your computer may shut down power to the USB port and disrupt
communication to the USB receiver after a period of non-use to conserve
energy. Speak to your local IT department about reconfiguring your system’s
power management settings so your computer will not “sleep” and disrupt
communication during installation.

FCC statement

This paragraph pertains to 915 MHz Cobalt wireless modules.


This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation: FCC Part 15
§107 - §109 - §207 - §247 (Ed 2008).

Canada — Industry Canada (IC)

This paragraph pertains to 915 MHz Cobalt™ wireless modules. This device
complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.

Administrator Guide | 3
Administrator Guide for Cobalt Wireless Monitoring System

Conformity with European regulations

This paragraph pertains to 868 MHz Cobalt wireless modules. The CE


mark on this the product indicates that Oceasoft declares that this product
is compliant with Radio equipment and Telecommunications Terminal
equipment (R&TTE) directive 1999/5/EC and the Low Voltage Directive
(LVD) 2006/95/EC. The following standards were utilized to meet the essential
requirements of these directives: EN 301 489-3 v1.4.1 (02), EN 300 220-2 V2.1.2
(R&TTE) & EN 60950-1:2006/A11:2009 (LVD).

Caution: Any changes or modifications not expressly approved by Oceasoft could void
the user's authority to operate the equipment.

WEEE compliance

Oceasoft products comply with the essential requirements and other relevant provisions
of the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE
Directive).

Environmental protection

Please respect local regulations concerning disposal of packaging, unused wireless


devices and their accessories, and promote their recycling.

RoHS compliance

The wireless device is in compliance with the restriction of the use of certain hazardous
substances in electrical and electronic equipment Directive 2002/95/EC (RoHS
Directive). Do not dispose of this product with household trash. Oceasoft recycles this
product under certain conditions. Please contact us for more information.

Disclaimer and limitation of liability

Oceasoft assumes no responsibility for any loss or claims by third parties which may
arise through the use of this product. This document is non-contractual and subject to
change without notice.

Oceasoft and its distributors shall not be held responsible either directly or indirectly for
cost, damage, expenses and legal fees, or personal injury related to the use of Oceasoft
products, even in the case of faulty design or manufacturing of said products. Other than
the warranty on the products’ original mounting brackets, Oceasoft products are
provided as-is without any additional warranty, explicit or implied, with respect to files,
their suitability for a particular application, their quality, their commercialization or any
other related aspect.

The seller’s and creator’s liability with respect to the product warranty is strictly limited
the amount paid by the client for said product. Under no circumstances shall the seller
or creator assume responsibility for any damage or prejudice whatsoever, direct or
indirect, specific or consequential, particularly with respect to any down-time, loss of
data, or any other financial loss resulting from the use or impossibility to use the
products, even if Oceasoft is aware of the potential occurrence of said prejudice. The
product seller and creator advise each product user to verify the results of using these
files, and neither the seller nor the creator shall be held liable for any damage related to

4 | Administrator Guide
Administrator Guide for Cobalt Wireless Monitoring System

using the delivered product. Oceasoft informs all future buyers and user of its products
that without the above limitations, Oceasoft products would not be able to exist.

Do not open the product casing and do not disassemble or modify internal components
in any manner whatsoever. Oceasoft products do not contain any internal components
that require user intervention or repair. If the product or device shows signs of improper
operation, disconnect it immediately from its power source and contact Oceasoft
technical services so that the device can be examined under proper conditions.

Warranty statement

Oceasoft warrants the functions of the Cobalt 2 Monitoring system in accordance with
our standard warranty as described in the Terms and Conditions of Sale applicable to
your purchase of this product. Unless otherwise agreed to in writing, Oceasoft warrants
that the product will conform to published specifications for a period of two years from
the date of delivery.

For additional details concerning this warranty, please consult the Warranty section of
our standard Terms and Conditions of Sale.

Note regarding calibration

Our calibration is carried out according to COFRAC guidelines and are not COFRAC-
certified calibrations. Our calibration tools are verified on a regular basis by L.N.E., a
COFRAC-certified laboratory. Please contact us for information on calibration carried
out by the COFRAC Laboratory.

Administrator Guide | 5
Administrator Guide for Cobalt Wireless Monitoring System

General requirements and recommendations

• The personal computer (PC) hosting ThermoServer software runs


continuously, 24/7/365, and should be connected to an Uninterruptible Power
Supply (UPS) that protects against power surges and provides power to back
up the PC and components.

• All Cobalt products using an AC adapter should also be plugged into the UPS.

• The UPS is also recommended as a power backup for your


communication/network systems.

• Weekly manual system testing (e.g., disconnect a sensor from its module,
verify the communications system is working) should be should be performed
as defined in your Standard Operating Procedure (SOP).

• Recommended maintenance and calibration procedures should be followed.

• If you are storing cold products, Oceasoft recommends use of a back-up


cooling system (e.g., CO2 or LN2) to maintain freezer chamber temperature
below the critical level should a power failure occur. Contact your local sales
representative for more information.

• Oceasoft recommends Installation and Operational Qualifications (IQ/OQ) be


performed before initial use.

• For timely notification of an emergency/alarm, it is critical to establish primary,


secondary and tertiary call-out procedures with escalation so contact is not
dependent on reaching one individual. Ideally, ultimate contact is with a
security department or company with 24/7 monitoring.

• Your ThermoServer computer and ThermoClient computers must use the


same Windows Regional Settings as each other.

Modules shall not be placed in environmental conditions beyond


recommended specifications.

© 2017 OCEASOFT S.A. All rights reserved. Oceasoft, the Oceasoft logo, Cobalt,
ThermoServer and ThermoClient are the exclusive property of Oceasoft. All other
brands mentioned are the property of their respective owners.

April 2017 Ref: ING-INS-124-EN Rev. 03

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Table of contents

SECTION 1 – COBALT MODULE INSTALLATION AND SPECIFICS ................. 14

1 Cobalt 2 module overview and installation ...................................................................15


1.1 Common Cobalt 2 features ..................................................................................15
1.2 Common Cobalt 2 specifications ..........................................................................15
1.3 What is a Cobalt module? ....................................................................................16
1.4 Inserting the module battery .................................................................................17
1.4.1 Refreshing the module display with a short press .....................................17
1.5 Before you begin ..................................................................................................17
1.6 How to place your Cobalt module for best performance ......................................18
1.7 Recommended order for installing modules .........................................................19
1.8 Preparing mounting kit with a magnet (optional) ..................................................20
1.9 Where to find more information ............................................................................20
1.10 Wireless setup .....................................................................................................21
1.10.1 Automatic one-button installation ..............................................................21
1.10.2 Manual wireless setup ..............................................................................21
2 Temperature module (with internal or external digital sensor) ......................................22
2.1 Package contents.................................................................................................22
2.2 Temperature module recommendations ..............................................................23
2.3 Placing an internal sensor within the chamber .....................................................23
2.4 Placing Cobalt module and external sensor .........................................................23
2.5 Where to go for more information.........................................................................24
3 Temperature / humidity module (with dual external sensors) .......................................25
3.1 Package contents.................................................................................................25
3.2 Humidity / temperature module specifications ......................................................25
3.3 Module presentation.............................................................................................26
3.3.1 Main features ............................................................................................26
3.4 Placing the sensor and Cobalt module.................................................................27
3.5 Where to go for more information.........................................................................27
4 PT100 module (external sensor) ..................................................................................28
4.1 Package contents.................................................................................................28
4.2 Product overview..................................................................................................28
4.2.1 Main features ............................................................................................28
4.3 Getting started .....................................................................................................29
4.3.1 Cobalt and PT100 delivered connected and calibrated ............................29
4.3.2 Placing the PT100 sensor .........................................................................29
4.3.3 PT100 (calibrated for +100°C to +350°C) .................................................29
4.3.4 PT100 (-100°C to +150°C)........................................................................30
4.3.5 PT100 (-200°C to +50°C)..........................................................................31
4.4 Where to go for more information.........................................................................33
5 CO2 and temperature module (with dual external sensors) ..........................................34
5.1 Package contents.................................................................................................34
5.2 CO2 / temperature module specifications .............................................................34
5.3 Product overview..................................................................................................35
5.3.1 Main features ............................................................................................35

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Administrator Guide for Cobalt Wireless Monitoring System

5.3.2 Cobalt module and external CO2 / temperature sensor ............................36


5.4 Placing the sensor and Cobalt module.................................................................37
5.5 Where to go for more information.........................................................................38
6 Differential pressure module (with internal sensor).......................................................39
6.1 Package contents.................................................................................................39
6.2 Product overview..................................................................................................39
6.2.1 Main features ............................................................................................40
6.3 Placing the differential pressure module ..............................................................41
6.4 Differential pressure sensor specifications ...........................................................42
6.5 Where to go for more information.........................................................................42
7 4-20 mA and 0-5 V modules .........................................................................................43
7.1 Package contents.................................................................................................43
7.2 Product overview..................................................................................................43
7.2.1 Main features ............................................................................................43
7.2.2 Wiring the Cobalt module to a 4-20 mA or 0-5Vdevice .............................44
7.3 Where to go for more information.........................................................................44
8 Dry contact module (external sensor) ...........................................................................45
8.1 Package contents.................................................................................................45
8.2 Product overview..................................................................................................45
8.2.1 Main features ............................................................................................45
8.3 Where to go for more information.........................................................................46
9 General module troubleshooting (FAQ) ........................................................................47
9.1 All modules ..........................................................................................................47
9.2 Temperature module ............................................................................................47

PART 2 – NETWORK DEVICES ............................................................................ 48

10 Overview of network devices ........................................................................................49


11 USB receiver ................................................................................................................50
12 TCP/IP receiver ............................................................................................................51
12.1 Package contents.................................................................................................51
12.2 Product overview..................................................................................................51
12.2.1 Oceasoft network receiver ........................................................................51
12.2.2 Typical installation ....................................................................................52
12.2.3 How it works .............................................................................................52
12.2.4 Use ThermoClient to configure your TCP/IP receiver ...............................53
12.3 Requirements and recommendations ..................................................................54
12.3.1 General requirements and recommendations ...........................................54
12.3.2 System requirements ................................................................................55
12.4 Installation procedure ...........................................................................................55
12.4.1 Temporarily disable the firewall on your computer ....................................55
12.4.2 Placing your network receiver for best performance .................................56
12.4.3 Activating your network receiver ...............................................................56
12.5 Configuring TCP/IP receiver parameters .............................................................56
12.5.1 Common parameters for incoming and outgoing set-ups .........................56
12.5.2 Incoming mode (Auto-connect) specific parameters .................................58
12.5.3 Outgoing mode (Direct connect) specific parameters ...............................59

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12.6 Configuring your local firewall for a TCP/IP receiver ............................................60


12.7 Note about anti-virus software .............................................................................60
12.8 Note about routers and switches ..........................................................................60
12.9 Default (unused) configuration settings ................................................................62
12.10 TCP/IP receiver troubleshooting ...............................................................64
12.11 Specifications............................................................................................65
13 Power-over-Ethernet (POE) TCP/IP receiver ...............................................................66
13.1 Introduction ..........................................................................................................66
13.2 Package contents.................................................................................................66
13.3 Product overview..................................................................................................67
13.3.1 Oceasoft PoE network receiver ................................................................68
13.3.2 Typical installation ....................................................................................68
13.3.3 How it works .............................................................................................69
13.4 Before you begin ..................................................................................................69
13.4.1 Temporarily disable the firewall on your computer ....................................69
13.4.2 Placing your network receiver for best performance .................................69
13.5 Activating your PoE network receiver...................................................................69
13.6 Configuring network receiver parameters ............................................................70
13.7 Configuring the emulated serial port ....................................................................72
13.8 Configuring the communication mode (“outgoing” or auto-connect “inbound”) ....73
13.9 Checking DNS configuration (optional) ................................................................75
13.10 Where to find more information .................................................................75
13.11 Specifications............................................................................................75
14 Standalone repeater .....................................................................................................77
14.1 Package contents.................................................................................................77
14.2 Product overview..................................................................................................77
14.3 Specifications .......................................................................................................77
14.4 Wireless repeater description ...............................................................................78
14.4.1 Typical installation ....................................................................................78
14.5 Getting started .....................................................................................................79
14.5.1 Placing a repeater for best performance ...................................................79
14.5.2 Plugging in the repeater ............................................................................79
14.6 Troubleshooting your repeater .............................................................................80

PART 3 – ALERT DEVICES ................................................................................... 81

15 Alert Devices ................................................................................................................82


16 Wireless siren ...............................................................................................................83
16.1 Package contents.................................................................................................83
16.2 Siren module wireless specifications....................................................................83
16.3 Product overview..................................................................................................83
16.3.1 Main features ............................................................................................83
16.3.2 Typical installation ....................................................................................85
16.4 Installing the wireless siren on a wall ...................................................................86
16.5 Troubleshooting your wireless siren .....................................................................86
17 TCP/IP dry contact device ............................................................................................88
17.1 Oceasoft TCP/IP Dry Contact device description .................................................88
17.2 Package contents.................................................................................................89

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17.3 TCP/IP Dry Contact specifications .......................................................................90


17.4 Installation procedure ...........................................................................................91
17.4.1 Getting started ..........................................................................................91
17.4.2 Configuring TCP/IP Dry Contact device settings ......................................91
17.5 Troubleshooting ...................................................................................................92
18 Telephone modem........................................................................................................93
18.1 Product overview..................................................................................................93
18.2 Package contents.................................................................................................93
18.3 Modem specifications...........................................................................................94
18.3.1 Typical installation ....................................................................................94
18.3.2 How it works .............................................................................................94
18.4 Installation procedure ...........................................................................................95
18.5 Activating your USB telephone modem................................................................95
18.6 Confirming driver installation in Windows .............................................................95
18.7 Troubleshooting ...................................................................................................96
19 CloudPush 1.0 installation instructions .........................................................................97
19.1 Installation prerequisites - important ....................................................................97
19.2 Standard installation on the server computer .......................................................97
19.2.1 Installing the server module ......................................................................97
19.2.2 Getting your Cloud ID using ThermoClient (Windows)..............................98
19.2.3 Alternative method for getting your Cloud ID manually .............................98
19.3 Optional: multi-instance installation on server computer ......................................99
19.3.1 Run default installation procedure for first ThermoServer instance ..........99
19.3.2 Change configuration file for the other ThermoServer instances ..............99
19.3.3 Install the CloudPush service for each additional instance .....................100
19.3.4 Check the CloudPush service for each ThermoServer instance .............100
19.3.5 Getting your Cloud ID using ThermoClient (Windows)............................100
19.3.6 Alternative method for getting your Cloud ID manually ...........................101
19.3.7 Contact OCEASOFT to register Cloud ID for each instance ...................102
19.3.8 Using ThermoClient Mobile to look up data ............................................102
20 Software licenses .......................................................................................................103
20.1 ThermoServer license ........................................................................................103
20.2 Support license ..................................................................................................103
20.3 OCEAlert license ................................................................................................103

SECTION 4 – SYSTEM OVERVIEW AND TROUBLESHOOTING ..................... 104

21 Overview of solution software .....................................................................................105


21.1 Overview ............................................................................................................105
21.2 Software compatibility ........................................................................................108
21.3 Services .............................................................................................................108
21.3.1 MySQL ....................................................................................................110
21.3.2 SmartService ..........................................................................................110
21.3.3 ThermoServer .........................................................................................110
21.3.4 Alarm Management System ....................................................................111
21.3.5 WatchDog ...............................................................................................111
22 Preventive Maintenance Guidelines ...........................................................................112
22.1 Device installation ..............................................................................................112

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22.1.1 SDP automatic wireless setup considerations ........................................112


22.1.2 Module wireless communications ...........................................................116
22.1.2.1 Environment-related properties ...............................................118
22.1.2.2 Interference with other electronic devices ...............................120
22.1.2.3 Placing Cobalt module for best performance ...........................120
22.1.3 Installation recommendations .................................................................122
22.1.3.1 IQ/OQ ......................................................................................122
22.1.3.2 Cleaning procedure (chemical compatibility) ...........................123
22.1.3.3 General precautions ................................................................125
22.1.3.4 Proper device handling ............................................................125
22.1.4 Module interface .....................................................................................126
22.1.4.1 LCD and pushbutton................................................................126
22.1.4.2 Alarm conditions shown on LCD..............................................127
22.1.4.3 Short-press ..............................................................................128
22.1.4.4 Long-press...............................................................................128
22.1.4.5 End point module serial numbers ............................................130
22.1.4.6 Color ring (shrink tube) scheme...............................................131
22.1.4.7 Battery .....................................................................................131
22.1.4.8 Memory storage capacity ........................................................133
22.1.4.9 Sensor serial numbers .............................................................134
22.2 Preventive maintenance.....................................................................................135
22.2.1 Calibration...............................................................................................135
22.2.2 Daily ........................................................................................................135
22.2.3 Weekly ....................................................................................................136
22.2.4 Monthly ...................................................................................................138
22.2.5 Yearly......................................................................................................138
1.1.1 Every 5 years ..........................................................................................139
23 Troubleshooting ..........................................................................................................140
23.1 Technical alarms ................................................................................................140
23.2 Diagnostic flowcharts .........................................................................................141
23.2.1 Sensor disconnected or sensor failure (-997) .........................................142
23.2.2 Wireless connection temporarily interrupted (-998) ................................143
24 Contact information ....................................................................................................144
24.1 Sending technical support e-mail from ThermoClient.........................................144
24.2 Contacting OCEASOFT technical support .........................................................144

Tables in this document

Table 1 – Cobalt system devices ........................................................................................106


Table 2 – ThermoServer/ThermoClient system software ....................................................106
Table 3 – Wireless interference in various environments ....................................................118
Table 4 – Simple actions to induce temporary alarm conditions for testing modules ..........122
Table 5 – Cobalt module memory capacity .........................................................................133
Table 6 – Description of sensor serial numbers ..................................................................134

Figures in this document

Figure 1 – Cobalt 2 module (shown without external sensors)..............................................16


Figure 2 – Remove back cover and insert battery (respect +/- polarity) ................................17
Figure 3 – Start installation with modules closest to your receiver ........................................19
Figure 4 – Cobalt temperature module with external sensor .................................................22

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Figure 5 – Sensor inside chamber (external sensor only) .....................................................24


Figure 6 – Cobalt module mounted on the refrigerator door .................................................24
Figure 7 – Dual humidity / temperature sensor .....................................................................26
Figure 8 – Align and press firmly to join connectors ..............................................................27
Figure 9 – PT100 (-100°C to +350°C) for ovens, klins, and incubators ................................29
Figure 10 – Sample PT100 (-100°C to +150°C) for ULT freezer...........................................31
Figure 11 – PT100 (-200°C to +50°C) for nitrogen/cryogenic tank........................................31
Figure 12 – Cobalt 2 wireless module with PT100 sensor (-100°C to +150°C) ....................32
Figure 13 – PT100 sensor details (red band  ovens) ........................................................32
Figure 14 – PT100 sensor details (blue band  standard) ..................................................32
Figure 15 – PT100 sensor details (yellow band  cryogenic) ..............................................32
Figure 16 – Cobalt with flat cable to C02 / temperature sensor in incubator..........................35
Figure 17 – Cobalt wireless module with cable for CO2 module ...........................................36
Figure 18 – Cobalt CO2 sensor .............................................................................................36
Figure 19 – Ribbon cable lays flat beneath door joint ...........................................................37
Figure 20 – CO2 / temperature module inside cabinet ..........................................................37
Figure 21 – Cobalt module mounted on incubator door ........................................................37
Figure 22 – Join cable ends by pressing them firmly together ..............................................38
Figure 23 – For monitoring pressure in “clean” or “dirty” laboratory spaces ..........................40
Figure 24 – Differential pressure module with tube on under-pressure input ........................41
Figure 25 – Cobalt module mounted in the plastic holder .....................................................41
Figure 26 – Cobalt 2 wireless module with 2-wire cable .......................................................44
Figure 27 – Cobalt 2 wireless dry contact module with 2-wire cable .....................................46
Figure 28 – Network receiver overview .................................................................................52
Figure 29 – Network receivers may be placed anywhere in your network ............................52
Figure 30 – Network receiver configuration interface (main screen). ....................................57
Figure 31 – Sample IP address settings for TCP/IP receiver ................................................57
Figure 32 – Network receiver (PoE model) ...........................................................................66
Figure 33 – Ethernet port LEDs indicate connection status ..................................................68
Figure 34 – Network receivers may be placed anywhere in your network ............................68
Figure 35 – Network configuration interface..........................................................................71
Figure 36 – Emulated serial port configuration......................................................................72
Figure 37 – TCP connection mode configuration ..................................................................73
Figure 38 – Checking DNS configuration ..............................................................................75
Figure 39 – Sample repeater configurations .........................................................................78
Figure 40 – Oceasoft wireless siren ......................................................................................84
Figure 41 – Typical wireless siren installation .......................................................................85
Figure 42 – Plugging in your Oceasoft wireless siren ...........................................................86
Figure 43 – Bottom view .......................................................................................................88
Figure 44 – Top view ............................................................................................................88
Figure 45 – Network configuration interface (main screen). ..................................................91
Figure 46 – USB telephone modem ......................................................................................93

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Figure 47 – The USB modem plugged directly into a serial port ...........................................94
Figure 48 – Sample network with client/server architecture and wireless modules .............105
Figure 49 –Cobalt hardware and ThermoServer/ThermoClient software architecture ........107
Figure 50 – Service Discovery Protocol (SDP) for automatic wireless configuration ..........112
Figure 51 – Over-using Level 1 modules as repeaters radically shortens battery life .........114
Figure 52 – Adding a repeater preserves battery life in Level 1 modules ...........................114
Figure 53 – A second Level 1 module can serve as a backup repeater..............................115
Figure 54 – The Level 1 repeater represents a critical path for this network branch ...........115
Figure 55 – The network branch can be optimized by placing the receiver appropriately ...116
Figure 56 – Networks may also be optimized by adding receivers .....................................116
Figure 57 – Place devices for best wireless performance by placing them appropriately ...119
Figure 58 – Avoid signal attenuation due to angle of penetration .......................................119
Figure 59 – Placing the receiver to achieve clearest signal ................................................120
Figure 60 – Respect minimum distance between devices ..................................................120
Figure 61 – Cobalt module LCD screen overview ...............................................................126
Figure 62 – Cobalt module indicating high alarm condition .................................................127
Figure 63 – Cobalt module automatic wireless setup sequence using SDP feature ...........128
Figure 64 – Typical product serial number sticker...............................................................130
Figure 65 – Using ThermoClient to test alerts (Tools  Alert test) .....................................136

Administrator Guide | 13
SECTION 1 – Cobalt module
installation and specifics
Administrator Guide for Cobalt Wireless Monitoring System

1 Cobalt 2 module overview and


installation
This section of the Administrator Guide provides general information on how to install
the different variants of the Cobalt 2 module. Detailed information is provided in the
following documents provided with your solution:

• ThermoClient 5 Software User Manual

• Installation guide for ThermoServer/ThermoClient 5 and USB Wireless


Receiver

• Administrator Guide for ThermoServer/ThermoClient 5 (this guide)

All Cobalt 2 modules share common features and are configured in nearly the same
manner as each other. Specific features for the different Cobalt 2 module are described
in the following chapters, namely:

• Temperature (internal and external digital sensor modules)

• Temperature / humidity (dual external sensors)

• PT100 (external sensor)

• CO2 and temperature (dual external sensors)

• Differential pressure (internal sensor)

• 4-20 mA or 0-5 V (external sensor)

• Dry contact (external sensor)

1.1 Common Cobalt 2 features


• Configurable data logging, wireless transmission and alerts

• Automatic wireless set-up

• Wireless range:

• Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3
repeaters

• Line-of-sight: approximately 700 meters (2,300 ft.)

• Operating temperature range for wireless module: 0°C to +50°C

• Calibration certificate downloadable on-line directly from within ThermoClient


software (for calibrated modules)

1.2 Common Cobalt 2 specifications


• ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915
MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

Cobalt 2 module overview and installation | 15


Administrator Guide for Cobalt Wireless Monitoring System

• Channel width: 50 kHz

• Frequency deflection: 16 KHz

• Transmission speed: 9600 Baud in NRZ mode

• Modulation type: GFSK

• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm

• Driven transmission: 8 dBm to 10 dBm

• Power output: 25 mW (867, 868 and 915 MHz), 10 mW for 434 MHz

• Plastic enclosure: ABS with IP65 protection for indoor use

• Wireless module operating conditions: 0°C to +50°C (+32°F to +122°F); 0 to


90% RH, non- condensing

• Size: 132.7 x 64.2 x 34 mm (5.2 x 2.5 x 1.3 in.)

• Weight: 150 g (5.3 oz.)

1.3 What is a Cobalt module?


Cobalt digital temperature modules connect to remote devices (e.g., sensors and
sensors) to monitor their status, transmitting information wirelessly to a central database
managed by Oceasoft ThermoServer software. Alerts can be sent automatically in case
these readings indicate specific alarm conditions configured in the software.

LCD display with


temperature, signal
and battery
indicators
Push-button

Mounting holder

Figure 1 – Cobalt 2 module (shown without external sensors)

16 | Cobalt 2 module overview and installation


Administrator Guide for Cobalt Wireless Monitoring System

1.4 Inserting the module battery


The Cobalt temperature monitor is a standalone device that runs on battery power. To
activate your Cobalt module and add it automatically to your wireless monitoring
network, do the following:

Insert the provided battery, if not already installed, making sure to respect the polarity
(see image printed inside battery slot). We recommend that you use a manual
screwdriver, being careful not to over-tighten the screws.

Figure 2 – Remove back cover and insert battery (respect +/- polarity)

1.4.1 Refreshing the module display with a short press

You may refresh the Cobalt display with the latest sensor readings by performing a short
press on the module’s push-button. Simply press the button briefly to update and view
the current reading.

Make sure you only press the button briefly, as a long-press will
active the automatic wireless network search feature.

1.5 Before you begin


In order to install Cobalt 2 modules as described in this guide and the ThermoClient 5
Software User Manual:

• ThermoServer/ThermoClient software must be installed and ready to use.

• You must have appropriate access rights to configure devices.

• An Oceasoft receiver must be installed and ready to use on your computer or


network. The receiver may either be a USB receiver connected directly to the
ThermoServer server computer, or a TCP/IP receiver connected to your local
network via an Ethernet cable.

Note: USB receiver installation is described in the Software Installation


manual. TCP/IP receiver installation is described later in this manual.

Cobalt 2 module overview and installation | 17


Administrator Guide for Cobalt Wireless Monitoring System

Modules with internal sensors should not be placed in cold-


rooms.

1.6 How to place your Cobalt module for best performance


For optimal operation, follow these recommendations when physically placing your
device:

• Do not place the module within 40 cm (16 in.) of another module.

• Make sure the wireless module is not placed on an electrical conduit or cable
tray (such as for computer network cables).

• For best results, place the module so that it faces the general direction of the
receiver antenna.

• Keep about 20 cm (8 in.) clear space around the module. A module that is
“stuck” between two refrigerators may not communicate effectively.

• Receiver and module placement, when possible, should be at a minimum


height of 2 meters (6 feet) to prevent wireless signal attenuation. Receivers
and modules placed lower than the recommended height could result in
excessive communication errors or even communication failure.

• If you are using sensors connected by a cable:


o Make sure all cables are firmly attached
o You must be able to open and close the enclosure door without forcing
o Flat ribbon cables must remain flush with enclosure door joints.

When routing a cable (if necessary) for any Cobalt sensor, avoid
direct contact with or close proximity placement of the sensor
cabling with any high voltage wiring. Cabling should be placed with
no less than a minimum of 5 cm (2 inches) distance from high
voltage components. Also, avoid running the sensor cable in
parallel with high voltage wiring.

For all other manufacturers’ equipment, contact the manufacturer


of the instrument for instructions regarding proper placement of
the sensor.

18 | Cobalt 2 module overview and installation


Administrator Guide for Cobalt Wireless Monitoring System

1.7 Recommended order for installing modules


In addition to placing your Cobalt module as described for best wireless performance,
you may also optimize overall network performance by proceeding as follows when
installing multiple modules:

1. Examine the general layout of your site to determine the placement of your
Cobalt modules. The extent of your pre-installation site survey depends on the
number of modules to install. Feel free to contact your sales representative for
more information on this topic.
1. Place all modules in their final locations before running wireless setup.
2. Begin activation by pressing on the module’s button for 3 seconds (until
“Searching” is displayed on the screen), starting with the modules closest to
your receiver, working your way “out” in concentric circles. This enables each
Cobalt module to establish the optimal connection to your receiver.

Figure 3 – Start installation with modules closest to your receiver

Automatic installation is generally advised for use with relatively


small systems of up to about 15 end-points. More importantly,
there should only be one receiver present nearby. If other systems
are within wireless range, there is a chance that automatic
installation will connect the module to a different receiver than the
one you expect. For larger systems, or systems with several
receivers, we recommend manual installation using the
ThermoClient software.

Also, after automatic configuration, we recommend that you verify,


in ThermoClient, that modules are not being used as repeaters for
other modules, unless absolutely necessary.

Cobalt 2 module overview and installation | 19


Administrator Guide for Cobalt Wireless Monitoring System

1.8 Preparing mounting kit with a magnet (optional)


Your Cobalt module includes a holder so you can mount the device easily on various
surfaces. In addition to the provided screws, you will also find a magnetic pad with
adhesive backing that you can attach to the holder and then use to adhere the holder to
metal surfaces easily.

1. Clean the back of the holder with a mild cleanser or alcohol.

2. Remove the protection from the adhesive pad on the magnet and place the
magnet on the back of the holder.

3. Place the holder and magnet down on a flat surface and press down strongly
for 30 seconds to firmly attach the magnet.

1.9 Where to find more information


The ThermoClient Software User Manual and the ThermoServer-ThermoClient
Installation Guide provide detailed information on installation procedures. You may
click on Help  User manual ( ) to open it directly from within the ThermoClient
software.

20 | Cobalt 2 module overview and installation


Administrator Guide for Cobalt Wireless Monitoring System

1.10 Wireless setup


1.10.1 Automatic one-button installation

Cobalt 2 modules feature an automatic wireless setup feature that enables you to add a
new Cobalt 2 module to your wireless network just by pressing the button on the front of
your module.

This installation method is designed for networks with up to about


15 end-point modules. After installation, we recommend that you
verify wireless paths in ThermoClient to ensure that modules are
connected to the expected receiver and that other modules are not
being used as repeaters unless absolutely necessary.
This procedure is described in detail in Configuring and
managing modules / sensors in the ThermoClient Software User
Manual provided with your solution.

1.10.2 Manual wireless setup

For greater control over module installation, and for larger wireless monitoring systems,
it is preferable to install modules manually via the ThermoClient software.

This procedure is described in detail in both the Configuring and


managing modules / sensors in the ThermoClient Software User
Manual and the ThermoServer-ThermoClient Installation Guide
provided with your solution.

Cobalt 2 module overview and installation | 21


Administrator Guide for Cobalt Wireless Monitoring System

2 Temperature module (with


internal or external digital
sensor)
2.1 Package contents
• Cobalt 2 wireless monitoring module with battery – 3.6V Lithium, 3600 mA

• Internal or external temperature sensor:


o Internal Digital Temperature Modules (+10° to +50°C)
Ambient temperature measurement
o External Digital Temperature Modules (-40° to +80°C)
Freezers, refrigerators, and cold rooms
o External Digital Temperature Modules (-40° to +120°C)
Ovens, incubators, and water baths

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties, plastic
cable holders and Velcro®

• For modules with external sensor(s) only:


o Flat ribbon cable(s) (for -40°C to +80°C and -40°C to 120°C sensors)
o Sensor mounting kit with wire-ties and plastic holders with adhesive
backing

Figure 4 – Cobalt temperature module with external sensor

22 | Temperature module (with internal or external digital sensor)


Administrator Guide for Cobalt Wireless Monitoring System

2.2 Temperature module recommendations


1. Cobalt temperature modules with external sensors may be installed on the
outside of refrigerators and freezers, with the sensor(s) placed inside the
enclosure and connected via the provided flat ribbon cable. Modules with
internal sensors should not be placed in cold-rooms.
2. Depending on the design of the controlled temperature space to be monitored,
you may be able to pass the sensor through an access port or opening. We
recommend that you use the access port or opening if one is available.
- When installation permits routing the sensor cabling through an access port
or opening, connect the male end of the sensor firmly into the female end
of the Cobalt wireless module.
- When installation requires passage through the door gasket seal, connect
the male end of the sensor into the female end of the flat cable by joining
the connectors (without unscrewing them). Then connect the other end of
the flat cable into the end of the Cobalt wireless module.

2.3 Placing an internal sensor within the chamber


Depending on your refrigerator or freezer model, it may be better to leave the sensor
sitting on a shelf inside the chamber rather than sticking it to a side wall.

This is particularly relevant when you have carried out a mapping study and determined
the ideal location for the sensor. In that case, make sure that the sensor does not
interfere with loading and unloading your product(s) and that the location does not
represent a risk for either your product(s) or the sensor.

2.4 Placing Cobalt module and external sensor


1. If you have a Cobalt module with one or more external sensors, the best solution
is to use the access port or opening to insert the sensor(s). Otherwise, run the
temperature sensor into the enclosure via the door joint, taking care to place the
flat cable flush with the joint.

Installation through the door gasket on freezers may cause ice build-
up inside the freezer and/or on the freezer door. This may result in
damage to the freezer door if not properly maintained. When used
with incubators, use of the flat cable may cause condensation, which
could potentially increase the risk of contamination.

2. Clean the surface for the sensor using alcohol to remove any grease or dirt.
3. Attach one of the plastic cable holders to the sensor, remove the protective strip
from the adhesive, and place the holder on the clean spot inside the enclosure.

Temperature module (with internal or external digital sensor) | 23


Administrator Guide for Cobalt Wireless Monitoring System

4. Place the sensor / flat ribbon cable connector on the inside of the chamber in
the same manner, as shown here:

Figure 5 – Sensor inside chamber (external sensor only)

5. Your mounting kit includes a plastic holder that can be mounted using the
provided magnet, screws or Velcro®. Choose the method that is most
appropriate for your situation and place the Cobalt module as described in How
to place your Cobalt module for best performance on pg. 18. For example:

Figure 6 – Cobalt module mounted on the refrigerator door

6. Attach or coil the excess cable neatly. We also recommend that you secure the
cable to the unit to prevent the module from falling if it becomes dislodged from
the unit or holder.

2.5 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

24 | Temperature module (with internal or external digital sensor)


Administrator Guide for Cobalt Wireless Monitoring System

3 Temperature / humidity module


(with dual external sensors)
3.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA

• Dual module with humidity and temperature sensor

• 4-wire cable to connect Cobalt with an external sensor

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties, plastic
cable holders and Velcro®

• Flat cable (extension for door gasket)

• Calibration certificate (if purchased with calibration option) downloadable on-


line directly from within ThermoClient software

• Documentation CD-ROM

3.2 Humidity / temperature module specifications


• Measured ranges:
Temperature: -40°C to +100°C (-40°F to +212°F)
Relative humidity from 0 to 100%

• Digital sensor with 4 leads

• 33 x 11.6 mm (1.3 x 0.5 in.) plastic casing with PTFE filter

• Cable length: 0.80 m (31.5 in.)

• Connector with 4 gold-plated pins between sensor and wireless module

• Temperature measurement uncertainty: +/- 0.3°C without calibration; +/-


0.15°C after calibration (+10°C to +40°C)

• Humidity measurement uncertainty: +/- 2% RH after calibration (10% to 90%


RH)

• Resolution: 0.0625°C and 0.1% RH

• Protection: IP67 (sensor), IP40 (connector)

Temperature / humidity module (with dual external sensors) | 25


Administrator Guide for Cobalt Wireless Monitoring System

3.3 Module presentation


The Cobalt wireless humidity / temperature module is a dual-function device that monitors both relative
humidity levels and temperature. This module is generally used in various types of storage, medical and
traceability applications. The white sensor shown below in
Figure 7 contains both the humidity and temperature sensor.

LCD display with module


name, humidity,
temperature, signal and
battery indicators

Push-button

Cable with humidity /


temperature sensor

Figure 7 – Dual humidity / temperature sensor

The Cobalt module collects and stores humidity (RH) and temperature readings from
the connected sensor module at regular intervals and transmits them to a computer
running the ThermoServer/ThermoClient system management software. This software
enables you to completely configure your Cobalt modules as well as handle alarms,
alerts, data storage and more quickly and reliably.

3.3.1 Main features

• Autonomous battery-powered wireless module

• Dual humidity / temperature sensor

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless setup

• Wireless range: Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312
ft.) with 3 repeaters

• Measurement ranges:
o Temperature: -40°C to +100°C (-40°F to 212°F)
o Relative humidity from 0 – 100%

26 | Temperature / humidity module (with dual external sensors)


Administrator Guide for Cobalt Wireless Monitoring System

3.4 Placing the sensor and Cobalt module


1. Connect the sensor and wireless module by joining the connectors.

Insert sensor Rotate ring to lock


connector into place

Figure 8 – Align and press firmly to join connectors

2. Mount the Cobalt module in the desired location using the provided plastic
holder, which you may mount using a magnet or Velcro® tape. Choose the
method that works best for your location and place the Cobalt module as
described earlier in How to place your Cobalt module for best performance on
pg. 18.
3. Use the provided plastic cable holders to attach or coil the excess cable neatly.

When routing the cable for the Cobalt sensor, avoid direct contact with
or close proximity placement of the sensor cabling with any high voltage
wiring. Cabling should be placed with no less than a minimum of 5 cm
(2 inches) distance from high voltage components. Also, avoid running
the sensor cable in parallel with high voltage wiring.
For all other manufacturers’ equipment, contact the manufacturer of the
instrument for instructions regarding proper placement of the sensor.

3.5 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

Temperature / humidity module (with dual external sensors) | 27


Administrator Guide for Cobalt Wireless Monitoring System

4 PT100 module (external sensor)


4.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA.

• One of the following PT100 sensors:


o PT100 (+100°C to +350°C) – ovens, kilns, incubators
o PT100 (-100°C to +150°C) – generally used in ultra-low-temperature
(ULT) freezers, often -80°C
o PT100 (-200°C to +50°C) – liquid nitrogen (LN2) tanks

• Calibration certificate (if purchased with calibration option) downloadable on-


line directly from within ThermoClient software

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties, plastic
cable holders and Velcro®

• Cable (for freezers, orange cable supports temperatures from


-200°C to +250°C; for ovens, gray cable supports up to +350°C if firmly
attached and up to +250°C if cable is moved regularly)

• Sensor mounting kit with 2 wire-ties and 4 plastic holders with adhesive
backing

• Documentation CD-ROM

4.2 Product overview


The Cobalt wireless PT100 temperature module supports three different PT100
temperature sensors, each designed for a different application and temperature range.
Read values are converted into useful information by the ThermoServer/ThermoClient
application and displayed on the Cobalt end-point module.

4.2.1 Main features

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless set-up

• Temperature range dependent on PT100 sensor:


-100°C to +150°C; -200°C to +50°C; or +100°C to +350°C

• Wireless range indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312
ft.) with 3 repeaters

• Operating temperature range for wireless module: 0°C to +50°C (connector


must be at room temperature)

Cobalt PT100 modules are typically installed on the outside of freezers, ovens, and
nitrogen tanks with the sensor placed inside the chamber via the appropriate built-in
configuration.

28 | PT100 module (external sensor)


Administrator Guide for Cobalt Wireless Monitoring System

4.3 Getting started


4.3.1 Cobalt and PT100 delivered connected and calibrated

The Cobalt module and PT100 sensor are already connected to each other when you
receive them. They have been calibrated as a “pair” before delivery. If you change either
the module or the sensor in the future, you must recalibrate the new pair.

4.3.2 Placing the PT100 sensor

As mentioned above, the Cobalt wireless monitoring system supports three different
PT100 temperature sensors, each designed for a different application and temperature
range. Placement of your PT100 sensor(s) depends on the equipment you intend to
monitor, as described below.

In all cases described in this section, the plastic male connector (Figure
13 on pg. 32) must be at room temperature.

Note: When routing the cable for any Cobalt sensor, avoid direct contact with or close
proximity placement of the sensor cabling with any high voltage wiring. Cabling should
be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage
components. Also, avoid running the sensor cable in parallel with high voltage wiring.

Your equipment may be different than that described here. Contact the manufacturer of
your equipment for instructions regarding proper placement of the sensor.

4.3.3 PT100 (calibrated for +100°C to +350°C)

When using PT100 sensors with ovens, kilns and incubators, we recommend that you
insert only the sensor into the chamber. The sensor can withstand +350°C but high
temperatures can affect the gray cable. The cable supports temperatures up to +350°C
if firmly attached (no movement) or up to +250°C if the cable is moved regularly.

The sensor length is designed to ensure that the sensor at the end of the sensor reaches
properly into the space being monitored.

When possible, route the sensor through the same access port used by the unit control
sensor or an accessory port, such as that shown below in Figure 7. Mount the Cobalt
sensor as close to the unit control sensor as possible.

Figure 9 – PT100 (-100°C to +350°C) for ovens, klins, and incubators

PT100 module (external sensor) | 29


Administrator Guide for Cobalt Wireless Monitoring System

We do not recommend inserting the sensor through the door gasket on


CO2 incubators, as this may result in water condensation in units that are
operating at high humidity levels.

4.3.4 PT100 (-100°C to +150°C)

When installing a PT100 sensor in an ultra-low-temperature (ULT) freezer, it is easiest


to proceed with a thawed freezer.

When possible, route the sensor through the same access port used by the unit control
sensor or an accessory port, such as that shown below in Figure 8.

When routing the Cobalt sensor through the same port used by the control sensor,
Oceasoft recommends installing the sensor only after the freezer has reached a thawed
state.

To negate the possibility of condensation dripping on the electronics, avoid routing the
cable in close proximity to any electrical enclosures.

Mount the Cobalt sensor as close to the unit control sensor as possible. When possible,
we recommend mounting the Cobalt sensor within 5 cm (2 inches) of the control sensor.

When mounting the Cobalt sensor, avoid direct contact with the wall of the freezer. This
will ensure the sensor is mounted to permit measurement of air temperature only.

We do not recommend installing the sensor through the door gasket on


a ULT freezer. This leads to excessive ice build-up and possible door
damage as well as longer compressor run times that may result in other
mechanical problems.

The orange cable, which supports temperatures from -200°C to + 50°C, may be placed
inside the freezer. Make sure you attach the sensor using the provided cable-ties and
reseal any openings you may have unsealed to insert the sensor using permagum
sealant.

30 | PT100 module (external sensor)


Administrator Guide for Cobalt Wireless Monitoring System

Figure 10 – Sample PT100 (-100°C to +150°C) for ULT freezer

4.3.5 PT100 (-200°C to +50°C)

PT100 sensors for Oceasoft LN2/cryogenic tanks must be mounted, when applicable, in
close proximity to the unit display sensor.

To avoid temperature measurement disappearances, Oceasoft recommends mounting


the sensor at the same height as the display sensor.

As an example, some freezers have an access panel on the back of the unit in which
you may route the sensor cable up the back wall. Place the cable under the tank gasket
utilizing the notch at the 12 o’clock position. We recommend the installation of
permagum sealant where the cable passes through the notch.

Depending on whether storing in vapor or liquid phase, place the sensor at a depth
suitable for proper temperature monitoring.

Figure 11 – PT100 (-200°C to +50°C) for nitrogen/cryogenic tank

PT100 module (external sensor) | 31


Administrator Guide for Cobalt Wireless Monitoring System

LCD display with module


Push-button name, temperature, signal PT100
and battery indicators sensor

Figure 12 – Cobalt 2 wireless module with PT100 sensor (-100°C to +150°C)

Here is a detailed description of the parts of the various PT100 sensors (sold separately).

Male Red Steel Sensor


Silk tube
connector thermo- Junction
glass
retractable cable pot
band

Figure 13 – PT100 sensor details (red band  ovens)

Thermo- Steel Sensor


Male Blue Shielded retractable tube
connector thermo- cable band
retractable
band

Figure 14 – PT100 sensor details (blue band  standard)

Male Yellow Steel Sensor


Shielded tube
connector thermo- Junction
cable
retractable pot
band

Figure 15 – PT100 sensor details (yellow band  cryogenic)

32 | PT100 module (external sensor)


Administrator Guide for Cobalt Wireless Monitoring System

4.4 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

PT100 module (external sensor) | 33


Administrator Guide for Cobalt Wireless Monitoring System

5 CO2 and temperature module


(with dual external sensors)
5.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA

• Dual module with CO2 and temperature sensors

The Cobalt module and its wireless features are powered by the unit’s
battery. Although the AC adapter plugs into the Cobalt module, this
power is used only by the external CO2 / temperature sensor.

• 4-wire flat ribbon cable to connect Cobalt with sensor module

• Calibration certificate (if purchased with calibration option) downloadable on-


line directly from within ThermoClient software

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties, plastic
cable holders and Velcro®

• Documentation CD-ROM

5.2 CO2 / temperature module specifications


• Measured ranges: Temperature: 0°C to +50°C (+32° to +122°F); CO2: 0 to 9%
CO2

• Digital sensor with 4 leads

• Dimensions: 79.5 x 76.5 x 45.5 mm (3.1 x 3.0 x 1.8 in.)

• Flat cable length: 0.85 m (33.36 in.)

• Connector with 4 gold pins between sensor and wireless module

• Temperature measurement uncertainty: +/- 0.3°C without calibration and +/-


0.15°C after calibration (+10°C to +40°C)

• Resolution: 0.0625°C

• IP44 protection, plastic casing (ABS, Polycarbonate) with PTFE filter, 0 to 90%
RH non condensing for indoor use

34 | CO2 and temperature module (with dual external sensors)


Administrator Guide for Cobalt Wireless Monitoring System

5.3 Product overview


The Cobalt CO2 wireless module is a dual-function device that monitors both CO2
concentration and temperature. This module is designed to be placed on the outside of
an incubator and connected to the sensor module sitting upright inside the incubator via
a ribbon cable.

 

Figure 16 – Cobalt with flat cable to C02 / temperature sensor in incubator

Cobalt collects and stores CO2 and temperature readings from the connected sensor
module at regular intervals and transmits them to a computer running the
ThermoServer/ThermoClient system management software. This software enables you
to completely configure your Cobalt modules as well as handle alarms, alerts, data
storage and more quickly and reliably.

IMPORTANT NOTICES:
Do not place the Cobalt wireless module inside the incubator.
Remove the CO2 / temperature sensor from inside the incubator if you
decontaminate the incubator (which produces a heat level not
supported by the sensor).

5.3.1 Main features

• AC-powered wireless module (with backup battery)

• CO2 / temperature sensor (which draws current from the Cobalt wireless
module on AC power)

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless setup

• Wireless range: indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312
ft.) with 3 repeaters

• Operating temperature range for wireless module and sensor: 0°C to +50°C

• CO2 concentration detected from 0 - 9%

CO2 and temperature module (with dual external sensors) | 35


Administrator Guide for Cobalt Wireless Monitoring System

5.3.2 Cobalt module and external CO2 / temperature sensor

Cobalt wireless modules connect to remote devices (e.g., sensors and sensors) to
monitor their status, transmitting information wirelessly to a central database managed
by Oceasoft ThermoServer software. Alerts can be sent automatically in case these
readings indicate specific alarm conditions configured in the software.

LCD display with CO2,


temperature, signal and battery
indicators

Push-button

Plug for AC adapter

Cable to connect to CO2 /


temperature module’s ribbon
cable

Figure 17 – Cobalt wireless module with cable for CO2 module

Power /
Temperature
sensor plug CO2 detector opening communication cable
plug to Cobalt module
Figure 18 – Cobalt CO2 sensor

36 | CO2 and temperature module (with dual external sensors)


Administrator Guide for Cobalt Wireless Monitoring System

5.4 Placing the sensor and Cobalt module


1. Place the CO2 / temperature sensor upright inside the chamber to be monitored,
taking care to place the flat ribbon cable flush with the door joint.

Figure 19 – Ribbon cable lays flat beneath door joint

2. Make sure that the sensor unit stays in an upright position as shown here:

Figure 20 – CO2 / temperature module inside cabinet

3. Mount the Cobalt module on the exterior of the incubator door using the provided
plastic holder, which you may mount using a magnet or Velcro®. Choose the
method that is most appropriate for your situation, and place the Cobalt module
as described in How to place your Cobalt module for best performance (pg. 18),
for example:

Figure 21 – Cobalt module mounted on incubator door

CO2 and temperature module (with dual external sensors) | 37


Administrator Guide for Cobalt Wireless Monitoring System

4. Connect the sensor and wireless module cables by joining the connectors (being
careful to not unscrew them).

Ribbon cable Ribbon cable


to sensor unit to Cobalt module

Figure 22 – Join cable ends by pressing them firmly together

5. Use the provided plastic cable holders to attach or coil the excess cable neatly.

When routing the cable for the Cobalt sensor, avoid direct contact with
or close proximity placement of the sensor cabling with any high voltage
wiring. Cabling should be placed with no less than a minimum of 5 cm
(2 inches) distance from high voltage components. Also, avoid running
the sensor cable in parallel with high voltage wiring. Feel free to contact
the manufacturer of the instrument for instructions regarding proper
placement of the sensor.

5.5 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

38 | CO2 and temperature module (with dual external sensors)


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6 Differential pressure module


(with internal sensor)
6.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA

• Calibration certificate (if purchased with calibration option) downloadable on-


line directly from within ThermoClient software

• Clear Tygon® hose (diameter: 4 mm; length 50 cm) which can be connected to
your existing pressure monitoring system

• 4 mm to 5 mm hose “T” adapter

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties and plastic
cable holders and Velcro®

• Documentation CD-ROM (including an MS Excel spreadsheet for recalculating


correction parameters based on altitude and hose length).

6.2 Product overview


The Cobalt differential pressure module contains two pressure sensors, enabling you to
compare the relative pressure between two areas, such as physically separated rooms.

This module is typically placed in the room in which the ambient pressure is considered
as “normal.” A tube is placed on one of the module’s inputs to measure the pressure in
another room. The Cobalt differential pressure module is particularly suitable for use in
monitoring “clean” and “dirty” laboratory areas.

For example, in Case 1 the tube is placed in an area where the pressure should be
higher than where the module is placed, such as in a “clean” room (whose higher
pressure pushes outward into the normal room in order to keep microbes from entering).

Case 2 shows the opposite. The tube is placed in an area where the pressure should
be lower than where the module is placed, such as in a “dirty” room (whose lower
pressure keeps microbes from escaping out into the normal room).

Differential pressure module (with internal sensor) | 39


Administrator Guide for Cobalt Wireless Monitoring System

Figure 23 – For monitoring pressure in “clean” or “dirty” laboratory spaces

Cobalt collects and stores pressure readings at regular intervals and transmits them to
a computer running the ThermoServer/ThermoClient system management software.
This software enables you to completely configure your Cobalt modules as well as
handle alarms, alerts, data storage and more quickly and reliably.

One input on the module must always be left open.

6.2.1 Main features

• Battery-powered wireless module

• Pressure measurable from -500 Pa to +500 Pa (– 2.0 to + 2.0 in H2O)

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless setup

• Wireless range (indoors): 25-100 meters (82-328 ft.); up to 400 meters (1,312
ft.) with 3 repeaters

• Operating temperature range for wireless module: 0°C to +50°C

• Mounting kit for wireless module (Velcro® and magnet included)

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Administrator Guide for Cobalt Wireless Monitoring System

Push-button

LCD display with


pressure difference,
signal and battery
indicators

“High” input

“Low” input

Figure 24 – Differential pressure module with tube on under-pressure input

6.3 Placing the differential pressure module


1. Place the Cobalt differential pressure module in the appropriate location for your
needs.
2. Connect one end of the tube in the room to be monitored, and connect the other
end to the appropriate connector on the Cobalt module (see Figure 23 on pg.
40).
3. Mount the Cobalt module using the provided plastic holder, which you may
mount using a magnet or Velcro® tape. Choose the method that is most
appropriate for your situation and place the Cobalt module as described earlier
in How to place your Cobalt module for best performance on pg. 18).

Figure 25 – Cobalt module mounted in the plastic holder

Differential pressure module (with internal sensor) | 41


Administrator Guide for Cobalt Wireless Monitoring System

6.4 Differential pressure sensor specifications


• Measured range: -500 Pa to +500 Pa (– 2.0 to + 2.0 in H2O)

• Connector tube diameter: 4 mm (4-5 mm adapter included)

• Measurement uncertainty: +/- 0.5 Pa +/- 4% of reading

• Resolution: 0.25 Pa

• Offset shift due to temperature variation: none (less than resolution)

• Span shift due to temperature variation: < 0.5% of reading per 10°C

• Offset stability: < 0.1 Pa/year

• Response time: 4.6 ms typical

• Media compatibility: Air, N2

• Limited media compatibility: O2

• Wet materials: PBT (polybutylene terephthalate), glass (silicon nitride, silicon


oxide), silicon, gold, FR4, silicon as static sealing, epoxy, copper alloy, lead-
free solder, fully RoHS compliant.

• Allowable overpressure: 1 bar (100 kPa, 400 inches H 2O)

• Rated burst pressure: > 5 bars


o Air flow through the sensor creates a dependency on tube length. Error is
less than 1% with a tube length up to 1 m (with 3/16 inch inside diameter)

6.5 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

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7 4-20 mA and 0-5 V modules


7.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA and
2-wire cable to connect to a device that generates current of 4-20 mA or 0-5V
(depending on the module).

• Calibration certificate (if purchased with calibration option) downloadable on-


line directly from within ThermoClient software

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties, plastic
cable holders and Velcro®

• Documentation CD-ROM

7.2 Product overview


The Cobalt 4-20 mA or 0-5V wireless monitor can be connected to any industry-standard
device that generates a current of 4-20 mA or 0-5V, which can be measured to provide
status information in a variety of applications, ranging from speed and wind monitors to
angle and position devices to particle counters and ultra-low-temperature (ULT)
freezers, and more.

Read values are converted into useful information by the ThermoServer/ThermoClient


application and displayed on the Cobalt end-point module.

7.2.1 Main features

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless setup

• Wireless range: Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312
ft.) with 3 repeaters
o Line-of-sight: approximately 700 meters (2,300 ft.)

• Operating temperature range for wireless module: 0°C to +50°C

Cobalt modules for 4-20 mA and 0-5 V monitoring are typically installed in a convenient
location at room temperature.

4-20 mA and 0-5 V modules | 43


Administrator Guide for Cobalt Wireless Monitoring System

LCD display with latest reading,


signal and battery indicators

Push-button

2-wire cable for


4-20 mA device

Figure 26 – Cobalt 2 wireless module with 2-wire cable

7.2.2 Wiring the Cobalt module to a 4-20 mA or 0-5Vdevice

Connect the 2-wire cable extending from the Cobalt module to the appropriate output on
your current-generating device (for 4-20 mA and 0-5V modules only). The black wire
from the Cobalt module is the ground (-); the yellow wire is for the signal from your
connected device (+).

Please check your device’s operating instructions for specific pin indications.

7.3 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

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8 Dry contact module (external


sensor)
8.1 Package contents
• Cobalt wireless monitoring module with battery – 3.6V Lithium, 3600 mA and
attached 2-wire cable to connect to the dry contact sensor

• Cobalt mounting kit with plastic holder, magnet, screws, cable ties and plastic
cable holders and Velcro®

• Documentation CD-ROM

8.2 Product overview


The Cobalt dry contact wireless module can be connected to any industry-standard
device with a dry contact output. Dry contact devices do not generate any power. The
Cobalt module emits a low current to detect whether the switch on the other device is
open or closed.

Typical devices that provide a dry contact output include alarm units, door open/close
sensors, and switches. The Cobalt module can be configured to detect either a “normally
closed” or “normally open” state to correspond with the device to monitor. The Cobalt
module indicates open or closed in large characters on its LCD display.

8.2.1 Main features

• Configurable data logging, wireless transmission and alerts

• Automatic wireless set-up

• Wireless range indoors: 25-100 meters (82-328 ft); up to 400 meters (1,312 ft)
with 3 repeaters

• Operating temperature range for wireless module: 0°C to +50°C


Cobalt modules for dry contact monitoring are generally installed in a convenient location
at room temperature.

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Administrator Guide for Cobalt Wireless Monitoring System

LCD display with


latest reading,
signal and battery
indicators
Push-button

2-wire cable for


dry contact device

Figure 27 – Cobalt 2 wireless dry contact module with 2-wire cable

8.3 Where to go for more information


Please see the complete ThermoClient 5 Software User Manual for instructions on
module and system configuration.

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9 General module troubleshooting


(FAQ)
If you are having difficulties with your configuration, take a look at these frequently asked
questions before contacting technical support.

9.1 All modules


There is nothing displayed on the Cobalt module screen. What should I do? First,
check to make sure the battery is installed and that it is inserted in the right direction (+/-
according to image in the battery slot). Try testing the unit with a battery that is known
to be of the correct size and voltage (3.6V Lithium, 3600 mA). Contact technical support
if the battery is OK and still nothing is displayed on the screen.

I press the button for 3 seconds but my Cobalt does not connect to my receiver;
what should I do? Try bringing the module closer to your receiver. If it works closer,
then you may need to use a repeater in order for the wireless signal to reach the Cobalt
module in its final location. Also check to make sure the receiver is working properly.

What is an acceptable wireless signal strength for my Cobalt module? We


recommend that each module show a value of 50% or better when you click on the
Signal button in ThermoClient. Better signal strength results in better system
performance.

The Cobalt module shows a strong signal, but I’m still not getting any readings
from my sensor? This is usually due to a loose cable or improperly connected sensor.
Check the cable between the Cobalt module and sensor. Try a different sensor.

What if I only see one of the two modules (on a dual-sensor device) in
ThermoClient? Make sure the cable is in good condition and that the connection
between the two devices is tight.

Why don’t I get any temperature readings with an external sensor, even though
the Cobalt module shows a strong signal? This is usually due to a loose cable or
improperly connected temperature sensor. Check the cable between the Cobalt module
and the sensor. Unplug the sensor and plug it back in. Make sure there are no exposed
wires. Try a different sensor if possible.

9.2 Temperature module


Can the external sensor be submerged in glycol? Yes. To “absorb” sudden variations
in temperature, such as those caused by opening and closing the enclosure door, you
may submerge the metal part of the sensor in glycol or glycerol. This limits
inconsequential temperature variations recorded by the sensor. Check your laboratory’s
Quality guide for recommendations and make sure you use a volume of glycol that
corresponds to the volume of product(s) you are monitoring. To achieve the same
results, you may also delay transmission of alarms via the software and leave the
sensors exposed.

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PART 2 – Network Devices

48 | General module troubleshooting (FAQ)


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10 Overview of network devices


Wireless sensor modules in the Cobalt monitoring systems transmit data to the server
computer running ThermoServer via receivers, whose range may sometimes be
extended by the use of one or more repeaters.

The diagram below shows how these elements fit together in a typical layout:

There are several types of receivers:

• USB receiver: plugged directly into a USB port on the server computer. The
USB receiver is not covered in this document, but is described in detail in the
Installation guide for ThermoServer/ThermoClient® 5 and USB Wireless
Receiver document provided with your solution.

• TCP/IP receivers: installed anywhere on an Ethernet network, enabling


groups of remote sensors to communicate with a server beyond wireless
range.

• Standalone repeater: a wireless range extending device that bridges the gap
between a module and a receiver that are beyond wireless range. A repeater
is transparent with respect to the data being transmitted.

Each of these devices is described in the following chapters of this section.

Overview of network devices | 49


Administrator Guide for Cobalt Wireless Monitoring System

11 USB receiver
The USB receiver is described in detail in the Installation guide for
ThermoServer/ThermoClient® 5 and USB Wireless Receiver document provided with
your solution.

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12 TCP/IP receiver
The Oceasoft TCP/IP Network Receiver plugs into your local Ethernet network and
collects data wirelessly from various types of Cobalt modules, including temperature,
humidity and other sensors, and transfers it to the ThermoServer data monitoring
software.

Network receivers are particularly useful when you need to read sensors in one or more
groups of Cobalt modules that are located remotely from the ThermoServer computer
used to monitor the data.

This receiver includes an automatic TCP/IP connection feature.


Installation requires knowledge of your organization’s IP addresses,
particularly static IP addresses. If you do not have access to this
information, contact your system administrator for help before starting this
installation.

12.1 Package contents


• Oceasoft Network Receiver module

• RJ-45 Ethernet cable - 2 m (6.5 ft)

• AC adapter (100v-240 V AC 50/60 Hz to 5V DC 1 Amp, four international


plugs)

• External antenna

• Mounting kit

12.2 Product overview


Installed on your Ethernet network, Oceasoft network receivers provide a link to transfer
data between your system’s ThermoServer application and groups of Cobalt wireless
modules. The Cobalt modules automatically and wirelessly transmit measurement data
collected from various types of sensors, as well as alarms in case anomalies are
detected.

12.2.1 Oceasoft network receiver

A network receiver:

• Collects data transmitted by end-point modules and forwards it via a receiver


module to the ThermoServer database (from which users manage and access
their end-point modules transparently using ThermoClient software)

• Transmits configuration and on-demand read requests from the client software
to end-modules

• Includes a 10/100BT RJ-45 connector

• Has a range from 25-100 meters (65-325 ft.) indoors up to approximately 700
meters (2,300 ft.) in line of sight

TCP/IP receiver | 51
Administrator Guide for Cobalt Wireless Monitoring System

• The number of end-point modules supported through a receiver depends on


your system configuration. Please check with a qualified technician for more
information.
Antenna

Connection activity
and power indicators

AC adapter plug

RJ-45 Ethernet jack

Figure 28 – Network receiver overview

12.2.2 Typical installation

The following diagram shows two examples of a typical installation with network
receivers.

Figure 29 – Network receivers may be placed anywhere in your network

12.2.3 How it works

The Oceasoft network receiver enables you to access remote modules from the
ThermoClient monitoring application. Once installed, this receiver operates
transparently as if it were connected directly to your ThermoServer computer, like a USB
receiver. The only difference is that the network receiver resides on your Ethernet
network and communicates via TCP/IP.

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12.2.4 Use ThermoClient to configure your TCP/IP receiver

The ThermoClient software enables you to connect directly to the receiver in order to
include it in your Cobalt monitoring system.

The receiver offers two different connection modes:

• Direct connection mode (a.k.a. outgoing mode)


The software component provided with ThermoServer residing on the server
computer handles the connection to the TCP/IP receiver.

• Auto-connect mode (a.k.a. incoming mode)


The receiver handles the connection to the software component on the server
computer.

Choose the mode that best matches your network requirements. Namely:

• Auto-connect mode requires that the computer’s firewall (and the site firewall if
the receiver is located at a remote site) allow incoming connections from the
receiver’s IP address. This mode is useful when the receivers are located outside
the physical network on which ThermoServer is installed. In this case, the TCP/IP
receivers may use the host network’s fixed IP address without having one of their
own. The firewall is thus relatively easy to configure.

• Direct connection mode offers the advantage of clearly determining the


connection parameters by setting a fixed IP address on the receiver. This may be
more suited to installations in which the receivers are part of the same physical
network as the server. Also, since you do not have to open any incoming ports on
your firewall, it does not affect security.

This process is described in detail later in this section (see 12.5 Configuring TCP/IP
receiver parameters).

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12.3 Requirements and recommendations


This installation guide does not cover the installation of Cobalt end-point modules or
ThermoServer/ThermoClient software. Please see the documentation provided with
your solution if you need information regarding ThermoServer/ThermoClient software
installation.

For the purposes of this installation guide, we assume the following:

• ThermoServer/ThermoClient software is installed and configured, and you


have access rights to make changes.

• You have experience with networks, notably TCP/IP address and port
configurations. If not, contact and work with your system administrator.
12.3.1 General requirements and recommendations

• The personal computer (PC) running ThermoServer software runs


continuously, 24/7/365, and should be connected to an Uninterruptible Power
Supply (UPS) that protects against power surges and provides power to back
up the PC and components.

• The AC adapter used for your network receiver should also be plugged into
the UPS.

• The UPS is also recommended as a power backup for your


communication/network systems

• Weekly manual system testing (e.g., pull a sensor, verify that the communication
system is working) should be performed as defined in the Standard Operating
Procedure (SOP).

• Recommended maintenance and calibration procedures should be followed.

• If you are storing cold products, Oceasoft recommends use of a back-up cooling
system (e.g., CO2 or LN2) to maintain freezer chamber temperature below the
critical level should a power failure occur. Contact your local sales
representative for more information.

• Oceasoft recommends Installation and Operational Qualifications (IQ/OQ) be


performed before initial use.

• For timely notification of an emergency/alarm, it is critical to establish primary,


secondary and tertiary call-out procedures with escalation so contact is not
dependent on reaching just one individual. Ideally, ultimate contact is with a
security department or company with 24/7 monitoring.

Please see the ThermoClient 5 Software User Manual for an in-depth description of
Cobalt end-point module configuration, alerts, notification, data management and
general system features.

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12.3.2 System requirements

Do not install ThermoServer on a laptop computer.

• For Windows system compatibility, please see section 21.2 Software


compatibility, pg 108.

• 10/100/1000 Mbit Ethernet network (TCP/IP)

• Microsoft Internet Explorer browser to access the receiver’s on-board settings


(other browser applications may not display configuration screens correctly).
Use “Browser compatibility mode” for recent versions of Internet Explorer.

• Administrator, Super Administrator, or Metrology rights in the ThermoClient


software you are using to install the network receiver.

• UPS sized appropriately for your power and system requirements. Make sure
you follow the manufacturer’s maintenance recommendations.

12.4 Installation procedure


The procedure described here assumes that you are installing your new receiver into an
existing network in which the ThermoServer/ ThermoClient software and at least one
Cobalt end-point module are already up and running. You will need Administrator rights
to access certain configuration options. If you need more information, please refer to the
ThermoClient 5.0 Software User Manual for complete details for using the software and
configuring your products.

This installation requires knowledge of your organization’s IP classes and


addresses, particularly static IP addresses. If you do not have access to
this information, we highly recommend that you work with your system
administrator before starting this installation.

12.4.1 Temporarily disable the firewall on your computer

For smooth installation, we recommend that you temporarily disable your firewall during
installation. (A firewall is a security system that acts as a protective shield between your
network and the outside world.)

This must be done by a user with Administrator rights. Contact your system administrator
for help if you are unsure or if you do not have Administrator rights.

Disabling your firewall is a temporary action just for installation. See Appendix -
Configuring your local firewall on pg. 60) for the long-term solution, which involves
configuring firewall ports, or contact your system administrator for assistance.

TCP/IP receiver | 55
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12.4.2 Placing your network receiver for best performance

For optimal operation, follow these placement recommendations:

• To avoid electrical interference, place the receiver at least 80 cm (31 in.) away
from electrical outlets, wiring and network cabling.

• For best signal propagation, place the receiver in an open area at a slightly
elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

12.4.3 Activating your network receiver

The Oceasoft network receiver is a standalone device that requires a wall power source
for operation. To activate your receiver:

1. Screw the provided antenna onto the network receiver without forcing it.
2. Place the receiver as described in the previous section, and use the wall-mount
adapter or Velcro® tape to adhere it.
3. Plug the AC adapter into the electrical power outlet or UPS.

We highly recommend that you use a UPS for your receiver(s).

4. Insert the adapter’s AC adapter plug into the network receiver. The network
receiver’s two red LEDs light up for a couple of seconds, and then one of them
turns off.
5. Use the provided RJ-45 Ethernet cable to plug the receiver into your network.

12.5 Configuring TCP/IP receiver parameters


12.5.1 Common parameters for incoming and outgoing set-ups

To configure your TCP/IP receiver, use your Web browser to connect directly to the
network receiver and then configure its basic parameters, as described below.

For this configuration, you need to plug in the provided AC adapter, and
connect your network receiver either into the network directly using a
regular RJ-45 Ethernet cable or into your computer using a crossed-
cable. The receiver does not need to be placed in its final location for this
operation, but it does need to be accessible over the network.

Oceasoft Network Receivers are delivered with a default IP address to ensure that you
can access them. The default IP address is: 192.168.0.100. You can request a different
IP address to be pre-configured when you order your product.

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The process described in this section requires that you know an available
static IP address. This IP address must be in the same IP class as
192.168.0.x. Contact your system administrator for assistance.

Follow these steps to adapt the network receiver to your network:

1. Open your Internet browser (i.e. Internet Explorer).


2. Type 192.168.0.100 in the address bar, and then press Enter on your keyboard.
Click on OK if you are prompted to enter a login name and password (leave the
fields empty)

Figure 30 – Network receiver configuration interface (main screen).

3. Click on Network in the left-hand panel.


4. Click on the button next to the section Use the following IP configuration, and
then enter the IP Address, Subnet Mask, Default Gateway fields to match
your network. Leave DNS set to 0.0.0.0. This information is dependent on
having an available static address. Contact your system administrator if
necessary.

Figure 31 – Sample IP address settings for TCP/IP receiver

TCP/IP receiver | 57
Administrator Guide for Cobalt Wireless Monitoring System

5. Click to check the Auto Negotiate checkbox.


6. Click on OK to save your network settings.
7. Click on Server in the left-hand panel.
8. Enter 10 in the TCP Keepalive (secs) field.
9. Click on OK to save your server settings.
10. Click on Connection in Channel 1 in the left-hand panel.

12.5.2 Incoming mode (Auto-connect) specific parameters

1. Under Active Connection, use the Active Connect pull-down menu to select
Auto Start.
2. Under Passive Connection, make sure the Accept Incoming pull-down menu
is set to No.
3. Leave all other settings at their default values on this screen (provided in the
Appendix for your information), except for those in Endpoint Configuration,
which should be set as follows:

Field Description Setting


Local port 0
Remote port TCP port (on Typically 10001 (to be confirmed by your
ThermoServer IT department or system administrator;
computer) used this can be the same number as Local
to establish port). This port must be open for
TCP/IP incoming communications both on the
communications. network containing the ThermoServer
computer, and on the server computer
itself. (This number is entered later in
ThermoClient, see ThermoServer
/ThermoClient Software User Manual).
Remote The computer IP address
host running
(IP or name) ThermoServer.
Auto Checked
increment
for active
connect

4. Click on OK (Done! must appear next to the button).


5. Click on Apply Settings in the left-hand panel to save your configuration
changes to the network receiver. This transfers the configuration to the receiver
and restarts it automatically.
6. You may close your browser after the configuration is saved.

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12.5.3 Outgoing mode (Direct connect) specific parameters

1. Under Passive Connection, use the Accept Incoming pull-down menu to


select Yes.
2. Under Active Connection, make sure the Active Connect pull-down menu is
set to None.
3. Leave all other settings at their default values on this screen (provided in the
Appendix for your information), except for those in Endpoint Configuration,
which should be set as follows:

Field Description Setting


Local port TCP port (on Typically 10001 (this number is entered
receiver) used later in ThermoClient, see
for TCP/IP ThermoServer /ThermoClient Software
communications. User Manual). This port must be open for
outgoing communications both on the
network containing the ThermoServer
computer, and on the server computer
itself.
Remote port 0
Remote The computer 0.0.0.0.
host running
(IP or name) ThermoServer.
Auto Unchecked
increment
for active
connect

4. Click on OK (Done! must appear next to the button).


5. Click on Apply Settings in the left-hand panel to save your configuration
changes to the network receiver. This transfers the configuration to the receiver
and restarts it automatically.
6. You may close your browser after the configuration is saved.

You do not need to make any changes to the other


screens (Serial Tunnel, Channel 1/Serial Settings,
Email and Configurable Pins). Default settings for
the other (unused) fields on these configuration
screens are provided in the Appendix.

TCP/IP receiver | 59
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12.6 Configuring your local firewall for a TCP/IP receiver


If a firewall is activated, it needs to be configured to authorize communications with
ThermoClient/ThermoServer software modules. This simple procedure involves adding
some TCP ports to the firewall configuration, as described here. If you are using
Windows firewall, please follow the steps below (if your operating system is not listed,
contact your system administrator).

Open the Control Panel, and then:

Windows 7:
Click on System And Security  Windows Firewall  Advanced Settings 
Inbound Rules  New Rule and add rules for the ports below.

Name Port number TCP or UDP


ThermoServer 11000 TCP
MySQL 33006 TCP
Receiver 1:
SmartSvc 11001 TCP
Receiver 10001 TCP
Receiver 2:
SmartSvc 11002 TCP
Receiver 10002 TCP

If you have installed other firewall software, check the firewall’s user
manual for specific instructions that may apply, or check with your
system administrator.

12.7 Note about anti-virus software


In some cases, third-party anti-virus software may cause problems with
ThermoClient/ThermoServer software operation.

If you are having problems, you may check whether or not this is the case by temporarily
disabling your anti-virus software to see if that resolves the issue. Follow specific
instructions for your operating system and application.

Anti-virus applications generally place an icon in the Windows task tray in the lower right-
hand corner of your screen. For example, to disable an anti-virus application such as
Norton AntiVirus or McAfee, right-click on the application’s icon in the lower right-hand
corner of your screen, next to the system clock. This should display a pop-up menu in
which you will see a Preferences, Open or Disable option.

The actual steps for disabling anti-virus software differ from vendor to vendor. Check the
documentation for your application or check with your system administrator for help.

12.8 Note about routers and switches

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Some routers and switches automatically disconnect idle IP connections. In that case it
is important to make sure that network traffic occurs more often than the idle disconnect
time in your network equipment.

There are two ways to handle this. You may:

• Configure the Transfer interval in ThermoClient to be lower than this value for
one or more modules.

• Disable the option to disconnect idle IP connections for Cobalt/ThermoServer


connections in your routers and manageable switches.

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12.9 Default (unused) configuration settings


This section provides the default values for the unused zones in the TCP/IP receiver
configuration interface. This information is for your reference only.

You may restore these default settings by clicking on Apply defaults, (see left-hand
menu bar in Figure 30, page 57).

Network:

Field Default Setting


Network Mode Wired Only
Obtain IP address automatically Unchecked

Server:

Field Default Setting


Enhanced Password Disable
Telnet/Web Manager Password Empty field
Retype Password Empty field
ARP Cache Timeout (secs) 600
Monitor Mode @ Bootup Enable
CPU Performance Mode Regular
HTTP Server Port 80
Config Server Port (disabled) 30718
MTU Size 1400
TCP Re-transmission timeout (ms) 500

Serial Tunnel / Hostlist:

Field Default Setting


Retry Counter 3
Retry Timeout 250
All Host Address 0.0.0.0
All Port 0

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Channel 1 / Connection:

Field Default Setting


Connect Protocol TCP
Password Required No
Start Character: 0x (Disabled) 0D
Password Empty field
Modem Mode None
Modem Escape Sequence Pass Yes
Through
Show IP Address After RING Yes
Telnet Com Port Cntrl Disable
Connect Response None
Terminal Name Empty field
Use Hostlist No
LED Blink
On Mdm_Ctrl_In Drop No
Check EOT(Ctrl-D) No
Hard Disconnect Yes
Inactivity Timeout: 0:0

Channel 1 / Serial Settings:

Field Default Setting


Disable Serial Port Unchecked
Protocol RS232
Flow Control None
Baud rate 9600
Data Bits 8
Parity None
Stop Bits 1
Enable Packing Unchecked
Flush Mode “No” for all options
Flush Output Buffer “No” for all options

Configurable Pins:

The default screen looks like this:

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12.10 TCP/IP receiver troubleshooting


If you are having difficulties with your configuration, take a look at these frequently asked
questions before contacting technical support.

The receiver doesn’t seem to be working, what can I do?

• Is the antenna plugged in? The network receiver may be configured correctly
using the provided software, but if you don’t plug in the antenna, the device
range is significantly shorter and the device may appear not to function.

• Is the receiver’s red light turned on? If not, make sure the AC power
adapter is plugged in to a functioning outlet.

When I click on Test SmartSvc availability, “not present” is displayed. What can I
do?

• This indicates a communication problem between the ThermoServer software


and the specific SmartSvc process that manages a given receiver (one
SmartSvc process per receiver), most likely due to a TCP port conflict. Make
sure that you do not have more than one receiver configured to use the same
TCP port.

• Check with your IT department to make sure the local TCP ports are open.

When I click on receiver firmware version, nothing is displayed. What can I do?

• To eliminate network-related issues, try plugging the receiver directly into your
ThermoServer computer using a crossed RJ-45 cable.

• There may be a network communication problem, possibly related to a firewall


or TCP port conflict. Check with your IT department.

When I try to add the receiver in ThermoClient, why do I get a message saying that
the “port number is already in use”? Make sure you do not have any other receivers
using the specified TCP port. By default, the first port to specify in the TCP port for
ThermoServer field in ThermoClient is 11001. You must increment this number so each
receiver in your network has a unique TCP port.

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12.11 Specifications
• ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN 915 MHz;
Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

• Channel width: 50 kHz

• Frequency deflection: 16 KHz

• Wireless transmission speed: 9600 Baud in NRZ mode

• Modulation type: GFSK

• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm

• Driven transmission: 8 dBm to 10 dBm

• Power output: 25 mW or 25 mW / 500 mW with automatic switching


(depending on model) for 868, 867, and 915 MHz; 10 mW for 434 MHz

• Power adaptor with 1.85 meter (6 ft) cable length and four different
international plugs, 50/60 Hz, 100-240V AC

• Ethernet 10/100 Mbit (RJ-45)

• Casing: ABS plastic with IP54 protection for indoor use

• Operating conditions: 0°C to +50°C (+32° to +122°F); 0 to 90% RH, non-


condensing

• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)

• Weight: 165 g (5.8 oz.)

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13 Power-over-Ethernet (POE)
TCP/IP receiver

13.1 Introduction
The Power-over-Ethernet version of the Oceasoft TCP/IP Network Receiver receives
electrical power directly from your Power-over-Ethernet (PoE) enabled network. Plugged
into your local Ethernet network, this PoE receiver collects data wirelessly from various
types of Cobalt end-point modules, including temperature, humidity and other sensors,
and transfers it to the ThermoServer data monitoring software.

Network receivers are particularly useful when you need to read one or more groups of
Cobalt modules that are located remotely from the ThermoServer computer used to
monitor the data.

Antenna

Connection activity
and power indicators

AC adapter plug

RJ-45 Ethernet port

Figure 32 – Network receiver (PoE model)

This receiver includes an automatic TCP/IP connection feature.


Installation requires knowledge of your organization’s IP addresses,
particularly static IP addresses. If you do not have access to this
information, contact your system administrator for help before starting this
installation.

13.2 Package contents


• Oceasoft PoE Network Receiver module
• RJ-45 Ethernet cable - 2 meters (6.5 ft)
• AC adapter (100v-240 V AC 50/60 Hz to 5V DC 1 A, four international plugs) – for
optional use in case PoE is not available
• External antenna
• Mounting kit

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• ThermoServer/ThermoClient CD-ROM with the following:


o ThermoServer/ThermoClient software for configuring and managing your
network
o Technical manuals, including installation guides and the complete
ThermoServer/ThermoClient Software User Manual

13.3 Product overview


Installed on your Ethernet network, Oceasoft Network PoE Receivers provide a link to
transfer data between your system’s ThermoServer application and groups of Cobalt
wireless end-point modules. The Cobalt modules automatically and wirelessly transmit
measurement data collected from various types of sensors, as well as alarms in case
anomalies are detected.

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13.3.1 Oceasoft PoE network receiver

A PoE network receiver:

• Collects data transmitted by end-point modules and forwards it via a receiver


module to the ThermoServer database (from which users manage and access their
end-point modules transparently using ThermoClient software)
• Transmits configuration and on-demand read requests from the client software to
end-modules
• Includes a 10/100BT RJ-45 port
• Has a range from 25-100 meters (65-325 ft.) indoors up to approximately 700
meters (2,300 ft.) in line of sight
• Supports a nearly unlimited number of end-point modules

Ethernet port LEDs

The receiver’s Ethernet port has two LEDs,

Network link Network


Green: 100 Mbps activity
Orange: 10 Mbps

Figure 33 – Ethernet port LEDs indicate connection status

13.3.2 Typical installation

The following diagram shows two examples of a typical installation with network
receivers.

Figure 34 – Network receivers may be placed anywhere in your network

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13.3.3 How it works

In the ThermoClient monitoring application, the Oceasoft PoE Network Receiver


operates transparently as if it were connected directly to your ThermoServer computer,
like a serial or USB receiver.

The difference is that the receiver resides on your Ethernet network and communicates
via TCP/IP. The ThermoClient software enables you to connect directly to the receiver
in order to include it in your Cobalt monitoring system.

13.4 Before you begin


13.4.1 Temporarily disable the firewall on your computer

For smooth installation, we recommend that you temporarily disable your server
computer’s firewall during installation. (A firewall is a security system that acts as a
protective shield between your network and the outside world, or your computer and the
rest of the network).

This must be done by a user with Administrator rights. Contact your system administrator
for help if you are unsure or if you do not have Administrator rights.

Disabling your firewall is a temporary solution just for installation. See Appendix -
Configuring your local firewall on pg. 60) for the long-term solution, which involves
configuring firewall ports, or contact your system administrator for assistance.

13.4.2 Placing your network receiver for best performance

For optimal operation, follow these placement recommendations:

• To avoid electrical interference, place the receiver at least 80 cm (31 in.) away
from electrical outlets, wiring and network cabling.
• For best signal propagation, place the receiver in an open area at a slightly
elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

13.5 Activating your PoE network receiver


The Oceasoft POE Network Receiver is a standalone device that takes its power directly
from the Ethernet network. To activate your receiver:

1. Screw the provided antenna onto the network receiver without forcing it.
2. Place the receiver as described in the previous section, and use the wall-
mount adapter or Velcro® tape to adhere it.
3. Plug the Ethernet cable into your PoE enabled Ethernet network (or plug the
AC adapter into the electrical power outlet or UPS and insert the adapter’s AC
adapter plug into the network receiver).

If you use the AC adapter, we highly recommend you use a UPS for
your receiver(s).

4. The network receiver’s two LEDs light up for a couple of seconds. If the
connection to your network switch is good, one of the LEDs will remain green
(100 Mbps) or orange (10 Mbps).

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13.6 Configuring network receiver parameters


To configure your auto-connecting PoE network receiver, use your Web browser to
connect directly to the network receiver and then follow the instructions provided below
to configure its settings.

For this configuration, you need to plug in the provided AC adapter, and
connect your network receiver either into the network directly using a
regular RJ-45 Ethernet cable or into your computer using a crossed-
cable. The receiver does not need to be placed in its final location for this
operation, but it does need to be accessible over the network.

Oceasoft PoE network receivers are delivered with a default IP address to ensure that
you can access them. The default IP address is: 192.168.0.100.

The process described in this section requires knowing an available static


IP address and ensuring that the IP address is the same classification
(class) as 192.168.0.x. Contact your system administrator for assistance.

To adapt the network receiver to your network, do the following:

1. Open your Internet browser (i.e. Internet Explorer).

2. Type 192.168.0.100 in the address bar, and then press Enter on your
keyboard.

Depending on your receiver, you may have to enter a login/password. Enter the
following to continue (case sensitive characters) and then click on OK.

User name: admin


Password: PASS

3. In the main Lantronix EVOLUTION OS™ window (embedded software


interface in PoE receiver module), click on Network  Configuration:

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Figure 35 – Network configuration interface.

4. Enter the IP Address, Default Gateway, Hostname, Domain, DHCP Client


ID, Primary DNS, Secondary DNS fields to match your network. This
information is dependent on having an available static address. Contact your
system administrator if necessary.

If you intend to use a host name to connect to your server, you


must fill in both the Hostname and DNS Server fields here.
By default, the Network Mask is set to 255.255.255.0.

5. Important: Click on Submit to save your changes.

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13.7 Configuring the emulated serial port


1. In the left-hand menu bar, click on Line  Line 1  Configuration:

Figure 36 – Emulated serial port configuration

2. Set these values as follows:


State = Enabled
Protocol = Tunnel
Baud Rate = 9600
Data Bits = 8
Flow Control and Parity = None
Stop Bits = 1

3. Important: Click on Submit to save your changes.

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13.8 Configuring the communication mode (“outgoing” or


auto-connect “inbound”)
As described in the ThermoClient Software User Manual, a TCP/IP receiver may be
configured to receive connections automatically from ThermoServer, or to initiate
connections with ThermoServer. Follow these instructions to prepare the receiver for
use with ThermoServer.

1. In the left-hand menu bar, click on Tunnel  Tunnel 1  Connect Mode:

Figure 37 – TCP connection mode configuration

In this screen, you will need to adjust settings under both Accept Mode and
Connect Mode.

2. Depending on your configuration, enter the following information in the above


window:
ThermoServer initiates Receiver initiates
connections connections
Label in ThermoClient Label in ThermoClient
F11 F11  Create a F11 F11  Create a
receiver: “Outgoing receiver: “Incoming
connection” connection (Auto-connect)”
Accept Mode Always Disable
Connect mode Disable Always
Local Port Define the TCP port of your choice, such as 19001,
19002, etc.

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We recommend using a TCP port number such as 19001 for your


first network receiver, 19002 for the second, etc. It is best for each
network receiver to use a different Local Port, however the system
will function if the Local Port is set to the same value on all
modules.

3. In the Host zone (Figure 36), enter the following information:


Address IP address or name of the DNS server hosting the
ThermoServer application.
Port TCP connection port on the server computer.
Protocol TCP
TCP Keep Alive 45000
Reconnect Timer 5000: in case the network receiver is disconnected from the
server, it will try to reconnect every five seconds

Flush Serial Enabled: turns on “tunnel” operation, whereby any data


arriving on the serial port is immediately transmitted.

4. Important: Click on Submit to save your changes.


5. You may close the browser window while the PoE network receiver restarts.

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13.9 Checking DNS configuration (optional)


If you are using your PoE network receiver with a Domain Name Server (DNS), make
sure the DNS configuration information is correct:

1. In the left-hand menu bar, click on DNS:

Figure 38 – Checking DNS configuration

2. Check to make sure that the information in the DNS Cache zone is correct,
notably that the IP address and Domain Name correspond to the
ThermoServer computer.

You do not need to make any changes to the other


sections in the configuration application.

If this information is correct, then the PoE network receiver is ready to use in your Cobalt
Monitoring System.

13.10 Where to find more information


For more details, please see the ThermoServer /ThermoClient Software User Manual.
You may click on Help  User manual ( ) to open it directly from within the
ThermoClient software.

13.11 Specifications
• ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN 915 MHz;
Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz
• Channel width: 50 kHz

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• Frequency deflection: 16 KHz


• Wireless transmission speed: 9600 Baud in NRZ mode
• Modulation type: GFSK
• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm
• Driven transmission: 8 dBm to 10 dBm
• Power output: 25 mW or 25 mW / 500 mW with automatic switching (depending on
model) for 868, 867, and 915 MHz; 10 mW for 434 MHz
• Power adaptor with 1.85 meter (6 ft) cable length and four different international
plugs, 50/60 Hz, 100-240V AC
• Ethernet 10/100 Mbit (RJ-45)
• Casing: ABS plastic with IP40 protection for indoor use
• Operating conditions: 0°C to +50°C (+32° to +122°F); 0 to 90% RH, non-
condensing
• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)
• Weight: 165 g (5.8 oz.)

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14 Standalone repeater
A repeater device extends the range between wireless modules and receivers in your
Cobalt monitoring system. These instructions describe how to add the new repeater to
your existing network quickly and easily.

14.1 Package contents


• Standalone wireless repeater module

• Antenna

• AC adapter (100-240V AC – 5V DC, cord length: 185 cm/6 ft.)

• Mounting kit with Velcro®, cable ties and cable holders

• Documentation CD-ROM

14.2 Product overview


• Oceasoft standalone wireless repeater that relays data to extend the wireless
range between devices

• Wireless range:
o Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3
repeaters
o Line-of-sight: approximately 700 meters (2,300 ft.)

• Up to 3 repeaters may be cascaded in a given network branch

14.3 Specifications
• ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915
MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

• Channel width: 50 kHz

• Frequency deflection: 16 KHz

• Transmission speed: 9600 Baud in NRZ mode

• Modulation type: GFSK

• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm

• Driven transmission: 8 dBm to 10 dBm

• Power output: 25 mW or 25 mW / 500 mW with automatic switching


(depending on model) for 868, 867, and 915 MHz; 10 mW for 434 MHz

• Casing: ABS plastic with IP54 protection for indoor use

• Operating conditions: 0°C to +50°C (+32° to +122°F); 0 to 90% RH, non-


condensing

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• AC adapter (100-240V AC – 5V DC)

• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)

• Weight: 165 g (5.8 oz.)

14.4 Wireless repeater description


A repeater increases the distance between electronic devices that communicate
wirelessly. While Cobalt modules and receivers offer long wireless range both indoors
and out, it is sometimes necessary to use repeaters to improve overall signal strength
and to cover hard-to-reach locations reliably. A repeater is recommended if the wireless
signal to your Cobalt end-point module is below 50%.

Up to 3 repeaters may be used to relay the wireless signal from a given


end-point back to its designated receiver.

14.4.1 Typical installation

Oceasoft receivers can be plugged directly into a PC’s USB or serial port, or they may
be connected directly to your Ethernet network using an RJ-45 cable. Standalone
wireless repeaters are placed between a receiver and remote Cobalt modules to extend
the overall wireless range. The following diagram provides two examples of how
repeaters may be placed in typical installations.

Figure 39 – Sample repeater configurations

This diagram shows that up to 3 repeaters may be used to increase overall wireless
range to reach remote end-point modules

A repeater must connect to only one receiver, as shown above in Figure


39.

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14.5 Getting started


14.5.1 Placing a repeater for best performance

For optimal operation, follow these recommendations when physically placing your
device:

• To avoid electrical interference, do not place the repeater within 80 cm (31 in.)
of electrical outlets, wiring and network cabling.

• For best signal propagation, place the repeater in an open area at a slightly
elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

• Plug the AC adapter for your repeater into an Uninterruptable Power Supply
(UPS) for reliable operation.

14.5.2 Plugging in the repeater

Your repeater is a standalone device that requires mains power for operation. To
activate your repeater:

1. Screw the provided antenna onto the repeater without forcing.


2. Use the Velcro® tape provided with your product to place the repeater in the best
location, as described above.
3. Plug the AC adapter into the electrical power outlet or UPS.

We highly recommend that you use a UPS for your repeater(s).

4. Insert the adapter’s DC plug into the Oceasoft repeater.


5. At this point, the repeater’s two red LEDs light up for a few seconds, and then
one of them turns off.

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14.6 Troubleshooting your repeater


If you are having difficulties with your configuration, check these frequently-asked
questions before contacting technical support.

How can I tell if the repeater is working correctly? The repeater’s two LEDs turn on
briefly when you plug in the AC adapter, and one remains on to indicate that the device
is running. If one light blinks continually, there may be a problem with the AC adapter. If
both lights are off, make sure the AC adapter is plugged in.

I entered the repeater address in ThermoClient, but its signal remains at 0% when
I run a test. What should I do? Check the repeater’s RF address (“S/N” on the label)
in ThermoClient. Make sure the repeater and receiver are both powered on. Try bringing
the repeater closer to the receiver. Test your receiver with another end-module.

The repeater shows a strong signal, but the end-point module shows 0%. What
should I do? Check the end-point’s RF address (“S/N” on the label) in ThermoClient.
Test the end-point module by physically placing it within 3 meters (9.8 ft.) of your receiver
(without passing through the repeater). If the end-point module is functioning correctly,
try placing the repeater in a different location. Consider using additional repeaters if the
end-point module is far away.

What is an acceptable wireless signal strength for my repeater? We recommend


that each device in the network show a value of 50% or better when you click on the
Signal button in ThermoClient. Better signal strength results in better system
performance.

My repeater is already configured on another receiver. Can I use it again from my


receiver too? No. Repeaters may only be configured for one receiver, whether on a PC
or network device server.

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15 Alert Devices
The Cobalt wireless monitoring system can alert you if readings on your sensor modules
exceed range limits that you specify. You may receive alerts by phone, fax, e-mail, text
message, and alerts can trigger a wireless siren or dry contact alert device.

The OCEASOFT Alarm Management System (AMS) is an integral part of the Cobalt
software solution, watching over your data to make sure it stays within the target range.

The following devices are described in this section:

• Wireless siren: an audio and visual alert, triggered wirelessly by your


monitoring system.

• Dry contact device: a wireless device that can be used to activate other type
of alert devices.

• Telephone modem: connected to the ThermoServer server computer directly,


the modem can deliver alert messages phone, fax, and text message (in
regions where SMS/text messaging) is supported.

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16 Wireless siren
16.1 Package contents
• Oceasoft wireless siren

• AC power adapter with 1 meter (3.3 ft.) cable and 4 international plug sizes;
100/240V (50/60 Hz) AC  12V DC – 1A

• Mounting kit with 2-sided Velcro® tape

• Documentation CD-ROM

16.2 Siren module wireless specifications


• ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915
MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

• FCC 15 compliant; CE EN-300-220

• Channel width: 50 kHz

• Frequency deflection: 16 KHz

• Transmission speed: 9600 Baud in NRZ mode

• Modulation type: GFSK

• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm

• Driven transmission: 8 dBm to 10 dBm

• Power output: 25 mW (867, 868 and 915 MHz), 10 mW for 434 MHz.

• Plastic enclosure: ABS and polycarbonate with IP54 protection

• Wireless module operating conditions: 0°C to +50°C (+32° to +122°F); 0 to


90% RH, non-condensing

• Size: 160 x 80 x 83 mm (1.6 x 3.1 x 3.3 in.)

• Weight: 400 g (14.1 oz.)

16.3 Product overview


The Oceasoft wireless siren is an AC-powered wireless module with siren and flashing
light. It is easy to set up in ThermoClient software.

16.3.1 Main features

• Siren volume output from 60 to 100 dBA (+/- 10%)

• Wireless range up to 200 meters (650 ft) in open space, from 8 meters (26 ft)
to 30 meters (98 ft) indoors, and up to 120 meters (390 ft) indoors with 3
repeaters

• Operating temperature range: 0°C to +50°C

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Oceasoft wireless siren modules are used to raise alerts if alarm conditions are detected
in your Cobalt wireless monitoring system. Alarms can be configured in the Oceasoft
ThermoClient software for any or all of your end-point modules and/groups.

For example, you can configure a Cobalt temperature monitoring module to trigger an
alarm if the temperature exceeds or drops below a specified limit. The alarm limits and
values depend on the type of Cobalt module you are using. The siren is triggered when
an alarm is detected by the software.

Flashing light

Siren speaker

AC adapter plug

Volume control

Figure 40 – Oceasoft wireless siren

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16.3.2 Typical installation

Oceasoft sirens connect wirelessly to one or more wireless receivers, just as the other
wireless modules in your network:

Figure 41 – Typical wireless siren installation

The computer running the monitoring system software triggers the siren wirelessly via
the receiver when it detects an alarm condition in a wireless module or repeater.

A given receiver can trigger several different sirens, and several


receivers can trigger a given siren.

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16.4 Installing the wireless siren on a wall


1. For strong adhesion, wipe and dry the back of the siren and the wall where you
intend to place the unit.
2. Attach one side of the Velcro tape to the back of the siren and the other on the
wall where you intend to place the unit.
3. Place the siren on the wall using the Velcro.
4. Plug the AC adapter into the siren as shown below. The plug should click firmly
into the socket on the siren.

Align key with slot

Figure 42 – Plugging in your Oceasoft wireless siren

If you have to remove this plug from the siren, pull gently so you do not
damage the unit or plug.

16.5 Troubleshooting your wireless siren


If you are having difficulties with your configuration, take a look at these frequently asked
questions before contacting technical support.

I clicked on the Test button on the Alarm test screen, but nothing happens. What
should I do? Make sure the alarm service is running on the
ThermoServer/ThermoClient computer. Next, make sure the unit is plugged in correctly
to the AC power adapter and that the adapter is plugged into a live outlet.

Will test alarms be recorded in my alarm history? No. Test alarms act like real
alarms, but they have a time/date stamp of 12/30/99 at 00:00 so you can identify these
events as tests easily. Also, they are not recorded in the alarm log.

What kinds of module alarms trigger the siren? Sirens are triggered when
ThermoClient software detects an alarm condition of any kind from a sensor or repeater.
This includes technical alarms (i.e., low battery, sensor failure, wireless communication
failure) and “limit” alarms (i.e., readings exceed upper or lower limits specified in the
software).

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I moved my siren. Why doesn’t it work anymore? First, make sure the unit is plugged
in correctly to the AC power adapter and that the adapter is plugged into a live outlet.
Also, due to its casing, the wireless range on the siren is about half that of the Cobalt
end-point modules and repeaters. Make sure your device is still within wireless range by
running a signal strength test in ThermoClient (press F8 or click on Alarms). Click on
the plus (+) sign, click on the siren you wish to check, and click on Power.

What is an acceptable wireless signal strength for my siren? We recommend that


each all devices in the system show a value of 50% or better when you click on the
Signal button in ThermoClient. Better signal strength results in better system
performance.

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17 TCP/IP dry contact device


17.1 Oceasoft TCP/IP Dry Contact device description
Oceasoft TCP/IP Dry Contact devices are used to trigger alerts on one or two external
dry contact devices if alarm conditions are detected in your Cobalt wireless monitoring
system. Alarms can be configured in the Oceasoft ThermoClient software for any or all
of your end-point modules and/groups.

For example, you can configure a Cobalt temperature monitoring module to trigger an
alarm if the temperature exceeds or drops below a specified limit. The alarm limits and
values depend on the type of Cobalt module you are using. The TCP/IP Dry Contact
device receives a signal over the network when an alarm is detected by the software,
and then triggers an alarm on the connected dry contact device(s).

AC adapter plug

RJ-45 Ethernet plug

Figure 43 – Bottom view

Dry Contact 3 & 4:


Normal state = Closed contact
Alarm state = Open contact

Dry Contact 4 & 5:


Normal state = Open contact
Alarm state = Closed contact

Figure 44 – Top view

If your TCP/IP Dry Contact device is used to control two connected devices, both of the
devices are controlled identically at the same time.

• The server’s Alarm Management System connects to the IP dry contact device
on its port IP 30704. The outgoing port must therefore be open on your
firewall.
It is important to identify the two logical states implemented by the IP dry contact alert
device:
• Normal state
• Alarm state

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When plugging the dry contact device into another external device, it is possible to
choose the physical state for each of the logical states. This means that you can choose
the "normal" logical state that corresponds to dry contact being open or closed.

Normal state

Under normal operation, after installing and activating the system, the alert device is in
a normal state when the following conditions are all met:
• No new, non-acknowledged alarms are present for any of the sensor groups to
which the device is assigned
• Power is supplied as required by the device
• The device is connected properly to the network
• The AMS (or “Gestion Alarme”) service must be running

When plugging and configuring the device, until it is added to the


ThermoServer system, or during system maintenance, the dry contact
may switch to the normal state even if all the conditions for the normal
state are not met.

Alarm state

The dry contact alert device is in an alarm state when at least one of the following
conditions arises:
• An alarm occurs in one of the sensor groups to which the device is assigned
• Power to the device is cut
• The device loses its connection with the network for more than 5 minutes
• The AMS service is stopped

17.2 Package contents


• Oceasoft TCP/IP Dry Contact

• AC power adapter
o 1 meter (3.3 ft.) cable
o 4 international plug sizes
o 100/240V (50/60 Hz) AC  24V DC - 0.4A

• RJ-45 Ethernet cable (2 meters / 6.5 feet)

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17.3 TCP/IP Dry Contact specifications


• 24V – 0.4A power adapter included

• Mounting clip

• Size: 102 x 54 x 30 mm

• Plastic enclosure: ABS (UL 94HB) RAL 9002/7032 with IP43 protection for
indoor use

• Device operating conditions: 0°C to +60°C (+32°F to +140°F)

• Electrical
o Coil power, nominal: 0.2W
o Breaking capacity: 250VAC / 5A

The TCP/IP Dry Contact device connects directly to the


network. Therefore TCP port 30704 should be open on your
firewall and router.

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17.4 Installation procedure


The procedure described here assumes that ThermoServer / ThermoClient software is
installed on your computer.

17.4.1 Getting started

For optimal operation, follow these recommendations when placing your device:

• Connect the device’s Ethernet cable to your network.

• To ensure that the AC adapter does not get unplugged accidently, use a
power socket that is also elevated from the floor and/or shield the cord in a
protective conduit that is fixed to the wall or contained within the wall.

• The TCP/IP Dry Contact device is a critical device in your wireless monitoring
system. Therefore, we recommend that you keep it plugged it into an
Uninterruptible Power Supply or safety plug.

17.4.2 Configuring TCP/IP Dry Contact device settings

The next step is to use your Web browser to connect directly to the Dry Contact in order
to configure its basic parameters.

Oceasoft TCP/IP Dry Contact devices are delivered with a default IP address to ensure
that you can access them over your network. The default IP address is: 192.168.0.110.

To adapt the TCP/IP Dry Contact device for use in your network, do the following:

1. Open your Internet browser (e.g., Internet Explorer).


2. Type 192.168.0.110 in the address bar, and then press Enter on your keyboard.
3. Click on OK if you are prompted to enter a login name and password.

Figure 45 – Network configuration interface (main screen).

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1. Click on Network in the left-hand panel, and fill in the IP Address, Subnet
Mask, Default Gateway and DNS Server fields to match your network. Contact
your system administrator if necessary.
2. Click on OK to save your network settings.
3. Click on Apply Settings in the left-hand panel to save your configuration
changes to the network receiver. You may close your browser after the
configuration is saved.
4. Re-start the receiver by unplugging the AC adapter and plugging it back in.

17.5 Troubleshooting
If you are having difficulties with your configuration, take a look at these frequently asked
questions before contacting technical support.

I clicked on the Test button on the Alarm test screen, but nothing happens. What
should I do? Make sure the alarm service is running on the
ThermoServer/ThermoClient computer. Next, make sure the unit is plugged in correctly
to the AC power adapter and that the adapter is plugged into a live outlet.

Will these alarms be recorded in my alarm history? No. Test alarms act like real
alarms, but they have a time/date stamp of 12/30/1899 at 00:00 so you can identify these
events as tests easily. Also, they are not recorded in the alarm log.

What kinds of module alarms trigger the TCP/IP Dry Contact device? TCP/IP Dry
Contact devices are triggered when ThermoClient software detects an alarm condition
of any kind from a sensor or repeater. This includes technical alarms (i.e., low battery,
sensor failure, wireless communication failure) and “limit” alarms (i.e., readings exceed
upper or lower limits specified in the software).

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18 Telephone modem
This section describes how to install the modem on your ThermoServer computer and
configure it using the ThermoClient software.

18.1 Product overview


Installed on your ThermoServer computer, the Oceasoft USB modem is a key part of
your Cobalt Alarm Management System. The modem is connected to a dedicated phone
line to notify users by voice, fax, or text message1 in case anomalies are detected by
Cobalt wireless modules.

Connects modem to
your telephone line

Connects modem to USB port on


your ThermoServer computer

Figure 46 – USB telephone modem

18.2 Package contents


• Oceasoft USB modem

• Telephone cable

• Oceasoft installation CD-ROM

• Mounting kit with Velcro tape and cable ties

1Direct SMS text messaging service via modem is available in France only. Contact your
Oceasoft representative for information on the OCEAlert offer for a global Internet-based alert
solution.

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18.3 Modem specifications


• Data: V.92, V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21, Bell 212A,
V.8, V.8bis, Bell 103, and V.80 video conferencing support

• Data Error Control/Compression: V.42/V42bis, V.42 LAPM, V.44 and MNP2-


4/5

• Fax: EIA 578 (Class 1) with V.17, V.29, V.27ter, V.21, Group 3

• DTE interface: USB Version 2.0

• USB powered, consumption: 240 mA (typical)

• 2 LEDs: Power (PWR), Data (DATA)

• Phone line interface: One RJ-11 socket

18.3.1 Typical installation

The following diagram shows how the Oceasoft USB modem is installed on the
ThermoServer computer.

Figure 47 – The USB modem plugged directly into a serial port

The modem must be connected to a USB port on the ThermoServer computer and into
a dedicated analog telephone line.

18.3.2 How it works

In your Cobalt solution, the ThermoServer application receives data from the end-point
modules being monitored, such as temperature, CO 2, or humidity sensors. One of the
major advantages of the ThermoServer solution is that it alerts users or groups of users
in case measured values from end-point modules exceeds defined limits. The
ThermoClient software application is used to define these limits as well as the recipients
of related alerts.

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18.4 Installation procedure


The procedure described here assumes that you are installing your new USB modem
into an existing network in which the ThermoServer / ThermoClient software and at least
one Cobalt end-point module are already up and running. You will need Administrator
rights to access certain configuration options. If you need more information, please refer
to the ThermoServer/ThermoClient Software User Manual for complete details for using
the software and configuring your products.

Do not plug the modem into your computer until you have
installed the software, and do not allow MS Windows to
automatically search for modem drivers before installing the
drivers provided by Oceasoft.
It is essential for the correct drivers to be installed from the
Oceasoft CD-ROM

18.5 Activating your USB telephone modem


Follow these steps to install your modem on the ThermoServer computer:

1. Insert the provided Oceasoft installation CD-ROM into the drive. If the
installation application does not start automatically, navigate to the drive using
the Windows Explorer and double-click on the Start.exe in the root of the CD-
ROM.
2. Click on Install phone modem driver.
3. Click on Next to run the installation wizard and then on Continue anyway.
4. Click on Finish to complete the process and close the wizard.
5. Plug the modem into an available USB port on the ThermoServer computer.
6. Windows installs the software automatically. When the installation is finished,
the wizard displays a message in the task bar’s notification area indicating that
a U.S. Robotics V.92 USB Voice Modem is installed.
7. The modem is now ready for use.

18.6 Confirming driver installation in Windows


The installation procedure does not necessarily require you to reboot the
computer, but we recommend that you reboot it to ensure that the driver
is properly installed.

1. Reboot the ThermoServer computer after installing the modem as described in


the previous section.

2. On the Windows desktop, right-click on My Computer  Manage  Device


Manager

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3. In the Modems section, check to make sure that a device U.S. Robotics V.92
USB Voice Modem is present. Right-click on the device name  Properties
and make sure the device status is indicated as “This device is working properly”
(you may also wish to note the modem’s COM port number for later use). Then
click on Cancel to close the window.

4. In the Sound section, check to make sure that a device Unimodem Half-
Duplex Audio Device is present. Right-click on the device name  Properties
and make sure the device status is indicated as “This device is working
properly”. Then click on Cancel to close the window, and exit the Computer
Management window.

18.7 Troubleshooting
If you are having difficulties with your configuration, take a look at this section before
contacting technical support.

• Make sure that the USB cable is correctly plugged into your computer and that
the telephone cable is correctly plugged into a dedicated wall jack.

• Try testing the modem with a different phone cord and/or wall jack if possible.

• Try a different USB port on your computer. If a USB hub is being used, try
plugging directly into the USB port on the computer.

• Shut down and restart your computer. Make sure the Modem and Audio
device are correctly installed (see Confirming driver installation in Windows, pg
95).

• Check to make sure the COM port selected in ThermoClient corresponds to


that which is really being used by the modem (My computer  Manage 
Properties  Modem).

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19 CloudPush 1.0 installation


instructions
This section describes the installation options for the CloudPush application used with
the ThermoClient™ Mobile solution. There are two basic scenarios to consider:

1. Standard installation for a single ThermoServer server.

2. Manual installation to take multi-instance servers into account, where a single


computer is running more than one instance of the ThermoServer solution, and
each instance needs to be configured for OCEACloud access.

The actions described here must be carried out on the server computer running
ThermoServer for your Cobalt® wireless monitoring system.

The initial installation is valid for a period of three months, during which time you may
use the service freely. Please contact your authorized reseller to subscribe to the service
and continue accessing OCEACloud with ThermoClient Mobile on your smartphone or
tablet after that time

19.1 Installation prerequisites - important


Before you begin, please read the following:

• Compatibility: The CloudPush application is compatible with ThermoServer


version 5.0.2 or higher.
• Access rights: You must login with administrator rights on the computer where
CloudPush is installed.
• Firewall: If you are using a firewall, ports 8087 and 33006 must be opened for
outgoing communications. You may wish to check with your IT department
before installation.
• Mobile device compatibility: ThermoClient mobile runs on iOS and Android
operating systems. Please check with your ThermoServer representative for up-
to-date compatibility information.

19.2 Standard installation on the server computer


BEFORE YOU BEGIN, MAKE SURE YOU HAVE READ THE ABOVE INSTALLATION
PRE-REQUISITES.

This section describes the OCEACloud CloudPush installation procedure on a


ThermoServer server computer running a single instance of the application. This is how
most sites are configured.

19.2.1 Installing the server module

1. Open firewall ports (if necessary):


The OCEACloud CloudPush service communicates with the
OCEASOFT Cloud via ports 8087 and 33006.

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Check with your IT department to make sure the CloudPush service is


authorized to connect to the OCEACloud and these ports are open for
outgoing communications.

2. Install the software from the ThermoServer/ThermoClient 5 CD-ROM 


Install OCEACloud server synchronization service (please contact
OCEASOFT if this option is not present on your CD-ROM).

3. Follow the instructions. This installation procedure starts the CloudPush


service (SvuCloudPush) automatically.

19.2.2 Getting your Cloud ID using ThermoClient (Windows)

To connect to OCEACloud using ThermoClient Mobile on your smartphone or


tablet, you must first make note of your CloudID.

1. When installation is complete, launch ThermoClient on the server


computer.
2. In the Help menu, click on the (Cloud ID) icon.

3. Your Cloud connection identifier is shown in the Cloud ID field. Use this
ID in ThermoClient Mobile to connect to the Cloud on your smartphone.

19.2.3 Alternative method for getting your Cloud ID manually

If your server computer does not have ThermoClient installed, you may still
obtain your Cloud ID manually. To do this:

1. Navigate to the ThermoServer folder:

[Disk]:\Thermo\thermoserver

2. Open the file: ThermoServer.ini.

3. Locate the section[CLOUDIDGEN] and make note of the CloudID:

CLOUDID=XXXXXXXX
4. Close the configuration file without saving any changes.

Your installation is complete at this point and you may now use the
ThermoClient Mobile application. In ThermoClient Mobile, connect to your data
stored on OCEACloud using your regular ThermoServer system login,
password, and the appropriate Cloud ID.

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19.3 Optional: multi-instance installation on server computer


Only follow these instructions if your ThermoServer computer is running more
than one instance of ThermoServer. If that is the case, you will need to edit
the solution initialization file by hand after running the installation wizard.

19.3.1 Run default installation procedure for first ThermoServer instance

1. Open firewall ports (if necessary):


The OCEACloud CloudPush service communicates with the
OCEASOFT Cloud via ports 8087 and 33006.

Check with your IT department to make sure the CloudPush service is


authorized to connect to the OCEASOFT Cloud and these ports are open
for outgoing communications.

2. Install the software from the ThermoServer/ThermoClient 5 CD-ROM 


Install OCEACloud server synchronization service (please contact
OCEASOFT if this option is not present on your CD-ROM).

3. Follow the instructions. This installation procedure starts the CloudPush


service (SvuCloudPush) automatically.

19.3.2 Change configuration file for the other ThermoServer instances

The following changes need to be made for each instance of ThermoServer that you
wish to synchronize with your OCEACloud account.

1. Open the ThermoServer folder for each instance, for example:

[Disk]:\Thermo\thermoserver_Instance2
2. Edit the ThermoServer.ini configuration file:

3. Add the following sections to the ThermoServer.ini file:

[CLOUDIDGEN]
DBName=thermoCloudIdGen
DBport=33006
DBhost=temperatureweb.com
DBuser=oceacloud
DBpwd=TmFmZSQ1Mw

[HTTPOPTIONS]
useproxy=
proxyhost=
proxyport=
proxyuser=
proxypwd=
4. Save your changes and then close the configuration file.

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19.3.3 Install the CloudPush service for each additional instance

For each additional instance of ThermoServer that you wish to synchronize with
OCEACloud, you must perform these steps to install the service and register it with
a different name for each instance.

1. Copy CloudPush.exe into the folder for each ThermoServer


instance, for example:

[Disk]:\Thermo\thermoserver_Instance2

2. In a command-line window (DOS prompt), navigate to the installation


folder for the ThermoServer instance in question, for example:

[Disk]:\Thermo\thermoserver_Instance2

3. Run the CloudPush installation command, including the name of the


service on the command-line as shown here:

CloudPush /install SVuCloudPush_Instance2

Note: we recommend identifying each CloudPush service with a name


that is similar to the ThermoServer instance, for easier reference.

Authorized characters for naming services are as


follows:

[a to z] [A to Z] [0 to 9] and [ _ ]

Do not use periods (.)

The maximum length for a service name is 32


characters.

19.3.4 Check the CloudPush service for each ThermoServer instance

Note: At this point, it is normal for the services to not be running. Do not
start them yet.

1. Right-click on Computer

2. Select Manage  Services and applications  Services

3. Right-click on the services and select Properties  Log On, and make
sure that the checkbox "Allow service to interact with desktop" is not
selected (not checked).
19.3.5 Getting your Cloud ID using ThermoClient (Windows)

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1. When installation is complete, launch ThermoClient on the server


computer and connect to the first (default) instance of ThermoServer.

2. In the Help menu, click on the (Cloud ID) icon.

3. Your Cloud connection identifier is shown in the Cloud ID field. Use this
ID in ThermoClient Mobile to connect to the data from the first instance
of ThermoServer on the Cloud with your smartphone.

19.3.6 Alternative method for getting your Cloud ID manually

If your server computer does not have ThermoClient installed, you may still
obtain your Cloud ID for the first instance manually. To do this:

1. Navigate to the folder of the first ThermoServer instance (the one


installed by the installation wizard):

[Disk]:\Thermo\thermoserver
2. Open the file: ThermoServer.ini.

3. Locate the section[CLOUDIDGEN] and make note of the CloudID:

CLOUDID=XXXXXXXX
4. Close the configuration file without saving any changes.

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19.3.7 Contact OCEASOFT to register Cloud ID for each instance

Each instance of ThermoServer needs to be registered to use your CloudID.

1. Please contact OCEASOFT technical support and provide the technician


with the following information:

o CloudID for the first instance (added automatically to


ThermoServer.ini file as described above.
o The database name for each ThermoServer instance.

2. After the OCEASOFT technician registers your instances on the Cloud,


start each service (SvuCloudPush_Instance2 in the examples
shown above).

19.3.8 Using ThermoClient Mobile to look up data

In ThermoClient Mobile, connect to your data stored on OCEACloud using


your regular ThermoServer system login, password, and the appropriate Cloud
ID.

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20 Software licenses

All information related to the license files can be accessed in the


Help screen of the Thermo Client application (see ThermoClient
Software User Manual).

20.1 ThermoServer license


The ThermoServer / ThermoClient software for your Cobalt wireless monitoring solution
requires a user license.

The software functions for a period of three months from its initial installation without a
license. To continue using the software after that time you will need a license.

For more information about licenses, or to generate a final license file, please contact
your authorized sales representative.

20.2 Support license


The Support license is required when contacting OCEASOFT’s technical support
department. The file includes information about your support contract and its expiration
date.
Please contact OCEASOFT to renew your support contract or make changes, as
necessary.

20.3 OCEAlert license


The OCEAlert system sends alerts (SMS and voice messages) via an Internet platform.
Please contact OCEASOFT to set up an alert system using OCEAlert.

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SECTION 4 – System overview


and troubleshooting

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21 Overview of solution software


This document provides information to help you manage specific aspects of your
ThermoServer / ThermoClient solution more effectively. The topics covered here offer a
complement to the Software User Manual, covering points that are not necessarily
directly related to using the software.

21.1 Overview
The Cobalt wireless monitoring system lets you track various physical parameters
remotely, such as temperature, differential pressure, CO2 levels, and more. This section
describes the components used in the Cobalt wireless monitoring system. To start, the
diagram below shows the basic layout of a Cobalt wireless network

Figure 48 – Sample network with client/server architecture and wireless modules

Cobalt wireless modules are equipped with internal or external sensors. They collect
data (readings) on a regular basis and transmit the information wirelessly to a receiver
that, in turn, transmits it to the central database managed by ThermoServer. The server
collects the readings from the wireless Cobalt modules. Wireless repeaters may be
used, if necessary, to extend the range between sensors and the receiver.

The ThermoClient application enables you to manage system configuration and all
actions related to sensors, data, and users. Installed on PCs in your network,
ThermoClient accesses the server with the central database containing sensor readings
and all other system information.

At any time, your Cobalt monitoring system may alert you in case of an anomaly, such
as a temperature reading that has gone outside an acceptable range, or another type of
technical problem, such as a low module battery or disconnected sensor. ThermoClient
offers many different options to handle alerts, including a highly visible screen display to
show problems prominently. Color coding enables you to identify the severity of an alert
on-screen quickly. Other alert features include the use of wireless sirens, dry contact
devices, voice and text messages on your telephone, e-mail, fax, and more.

In your system’s configuration, it is important to remember that each


Cobalt wireless module may only connect back to one receiver as

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shown above. Any given module cannot be read by multiple


receivers.

The physical components (sold separately) of the monitoring system include:

Cobalt wireless sensor modules


• Temperature • 4-20 mA
• Temperature + • Dry contact
Relative humidity
• CO2/temperature
• Platinum Resistance
• Differential pressure
Thermometer
(PT100) • 0 - 5 Volts

Receivers / repeaters
• USB receiver (plugged into computer running
ThermoServer)
• TCP/IP receiver (located on the same TCP/IP network
as the computer running ThermoServer
• Standalone repeater (placed between receiver and
wireless module)
Alert devices
• Wireless siren (audio/visual alert)
• Dry contact device
• Telephone modem (voice message alert or SMS text
message)

Table 1 – Cobalt system devices

The software components of the system include:

ThermoServer/ThermoClient software components

• ThermoClient
(installed on as many computers as required)
• ThermoServer
(one central server per site)
• Alarm Management System
(service running on server computer)
• SmartService
(running on the server, one instance per receiver,
named “emul_<receiver name>” for each receiver)
• MySQL
(database that stores all system information and
collected data)
• WatchDog (optional)
Utility service that ensure proper system operation
by monitoring the database (you will find the
software and user guide on the ThermoServer /
ThermoClient CD-ROM starting with version 5.0 of
the solution)

Table 2 – ThermoServer/ThermoClient system software

The next section provides more details on each of these components.

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The Cobalt monitoring system components function together as shown here:

Figure 49 –Cobalt hardware and ThermoServer/ThermoClient software


architecture

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21.2 Software compatibility


• For security, power, and reliability reasons, do not install ThermoServer on a
laptop computer.

• The Cobalt monitoring system may be installed on the following Microsoft


Windows® systems:

Version Architecture
Windows® Server 2016 64-bit
Windows® Server 2012 and 64-bit
2012 R2
Windows® Server 2008 and 32-bit and 64-bit
2008 R2
Windows® Server 2003 32-bit and 64-bit
Windows® 10 (*) 32-bit and 64-bit
Windows® 8 32-bit and 64-bit
Windows® 7 32-bit and 64-bit

(*) Requires Windows 10 version 1607 with cumulative update KB3206632 or higher

The ThermoClient application was developed as a standalone executable program.


ThermoClient can be installed to your computer using the ThermoServer/ThermoClient
installation CD-ROM. The application may also be:

• Run directly from a USB key

• Executed from the computer running ThermoServer server without having a


local copy on your PC

• Copied and pasted from the computer running ThermoServer to the desired
location on your own hard drive

As a standalone application, this application does not require the presence of other
installed files, such as DLLs, to operate.

21.3 Services
To check the status of service applications on the computer running ThermoServer:

1. Right-click on My Computer (on your desktop), or Computer (on Windows 7)


2. Click on Manage  Services and Applications  Services
3. For normal operation, the following ThermoServer-related services must be
started and running as services:
o MySQLThermo
o SVuServer
o SVuAMS
o SVuSmartSvc [emul_<receiver name>] or emul_<receiver name>

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Please refer to your specific computer operating system documentation for information
on accessing services.

By default, these services are configured to restart automatically when your computer
boots, ensuring reliable intervention-free operation.

Note: it is normal for the SvuSmartSvc services to be configured to be started manually


under Windows, this has been done intentionally.

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21.3.1 MySQL

Installed with ThermoServer, MySQL is an open-source


database that runs as a service on the server computer.
MySQL is configured to run on port 33006 in order to
coexist transparently with other MySQL engines (if
installed), which generally use port 3306.

Notes:

• MySQL does not offer any particular user interface.

• The application and its components are installed in C:\Thermo\mysql\

• Check with your IT service for advanced tools or help with additional MySQL
configuration.

21.3.2 SmartService

One instance of the SmartService service runs for each receiver configured in your
ThermoServer/ ThermoClient system. This service ensures the independent and
simultaneous operation of each receiver.

• The name of a given SmartService instance is: SVuSmartSvc


[emul_<receiver_name>], where <receiver_name> is the name you assign to a
specific receiver when configuring the system.

• A system with several receivers will be running several SmartService services,


named SVuSmartSvc [emul_<receiver1_name>], SVuSmartSvc
[emul_<receiver2_name>], SVuSmartSvc [emul_<receiver3_name>], etc. (or,
depending on your system emul_<receiver1_name>,
emul_<receiver2_name>, emul_<receiver3_name>, using the names you
assign to the receivers.

• The first SmartService instance generally communicates with ThermoServer


on TCP port 11001, the second on 11002, etc. incrementing upwards.

• Similarly, the first SmartService instance connected to a TCP/IP receiver


generally communicates with the receiver on TCP port 10001, the second on
10002, etc. incrementing upwards.

By default, the first-time-configuration wizard automatically


creates the SmartService SVuSmartSVC [local] (or
emul_<local>). If you change the name of a receiver using
ThermoClient, the name of the associated SmartService also
changes.

21.3.3 ThermoServer

ThermoServer is the heart of the Cobalt wireless monitoring system. This application
transmits the data collected from Cobalt modules (via receivers) to the MySQL database.
It manages all system settings, users, and alarms. By default, ThermoClient applications
connect to ThermoServer via the TCP port 11000. This port may be changed if
necessary.

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Starting with version 5.0, ThermoServer no longer has a user interface of its own. All
system configuration is handled from within ThermoClient (with key features limited to
the ThermoClient instance running on the server computer).

21.3.4 Alarm Management System

The Alarm Management System (AMS) handles the transmission of ThermoServer


alerts. It generates alerts based on the information sent by ThermoServer to the
database. AMS may issue alerts on various types of media and devices, including fixed
or mobile phones, SMS text message, fax, sirens, dry contact devices, e-mail, or printers
according to your configuration.

21.3.5 WatchDog

The WatchDogTS utility application checks the proper ongoing operation of


ThermoServer, namely by:

• Checking at regular intervals to make sure that data is being collected in the
system database as expected.

• Warning users by e-mail in the following cases:


o Missing readings (data collection problem)
o Lost connection with the database (such as due to crash of the MySQL
service, or a server problem).
This application does not replace the ThermoServer/ThermoClient alarm systems and
alert handling mechanisms.

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22 Preventive Maintenance
Guidelines
This section describes specific product considerations and actions to help you ensure
optimal operation of your Cobalt monitoring system over time.

22.1 Device installation


The Cobalt system is based on collecting data at various sources, such as freezers and
ovens, and transmitting it wirelessly to a central database, as described earlier in this
document. As such, you must take certain aspects of wireless communications into
account when installing your modules. This section provides an overview of some
constraints that you must keep in mind when setting up and using your system.

22.1.1 SDP automatic wireless setup considerations

This section describes how Cobalt modules can be added automatically using an
integrated Service Discovery Protocol (SDP). The diagram below shows the basic
operating procedure for the SDP process:

Figure 50 – Service Discovery Protocol (SDP) for automatic wireless


configuration

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Important note: if a module automatically reconnects to a


different receiver, the module’s alert handling, which depends
on the sensor group with which the module is associated, may
be different than the initial configuration.

This table presents our recommendations for adding modules for an initial installation:

Installation using Manual installation


Initial installation
SDP possible recommended
The number of modules per receiver
is 15 or fewer (here we are not
counting the total number of
Yes Yes
modules in the network, but only
those that are connected to a given
receiver)
The number of modules per receiver
Strongly not advised Yes
is over 15

Situations after installation using Module operation


Solution
SDP as repeaters
In ThermoClient,
manually change the
You may leave auto-
wireless path for
All modules of the same level are connect active (in
these 3 sensors,
repeaters for 3 other modules (see ThermoClient), but it
replacing the module
Figure 51) will not be used by
used as a repeater by
modules.
a dedicated repeater
(see Figure 52)
Over 50% of the modules are To protect battery life
attached to the receiver via 2 or 3 in Level 1 modules,
modules (Level 2 or 3, as in Figure revisit receiver
54). position in order to
Auto-connect may be reduce the number of
activated and it will be modules acting as
operational. Module repeaters, or add a
battery life will be TCP/IP receiver
affected. (Figure 55) or add a
TCP/IP receiver and
connect some of the
modules to this new
receiver (Figure 56)
Auto-connect may be
A majority of the modules (over
activated. Battery life
50%) are directly attached to the
is optimized (Figure
receiver, or via one other module.
53 and Figure 56)

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When is it recommended to add a repeater?

In the example below, each of the Level 1 modules (those closest and directly connected
to the receiver) are repeaters for several Level 2 modules. Here, the system could be
optimized by adding a repeater. In this case, with automatic reconnection activated in
ThermoClient, battery life in the Level 1 modules is protected, yet the Level 1 modules
could serve as repeaters if there is a problem with the dedicated repeater.

Figure 51 – Over-using Level 1 modules as repeaters radically shortens battery


life

Figure 52 – Adding a repeater preserves battery life in Level 1 modules

Sample case where a repeater is not required

In the example below, only one of the Level 1 modules (those closest and directly
connected to the receiver) is setup as a repeater. If the Level 1 module acting as a
repeater stops communicating, the Level 2 modules automatically reconfigure their route
to the receiver via the other Level 1 module.

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On the other hand, the load in this case could be balanced better by configuring two of
the Level 2 modules on one of the Level 1 modules, and the other Level 2 module on
the second Level 1 module.

Figure 53 – A second Level 1 module can serve as a backup repeater

When is it a good idea to revisit receiver position or add a receiver?

The configuration below illustrates a situation that can be improved by moving or adding
a receiver. In this case, the last link between the Level 1 module and the receiver can
be considered a critical path for multiple modules. In this example below the data load
will shorten the module battery life. In addition should the level one module fail, there
will be no additional path for automatic reconnection.

Figure 54 – The Level 1 repeater represents a critical path for this network
branch

This same network branch can be optimized by placing the receiver in a more central
location. This also reduces battery consumption in Level 1 modules.

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Figure 55 – The network branch can be optimized by placing the receiver


appropriately

Another option is to add another receiver (depending on the real number of end-points
in your network).

Figure 56 – Networks may also be optimized by adding receivers

It is ESSENTIAL to avoid creating wireless “overlapping” zones


when adding receivers. That is, no two receivers should have
wireless coverage that includes the same modules, which causes
isolated and random drops in wireless communication and may
lead to a notable increase in technical alarms.

If you need more information on this topic, please contact


someone qualified to evaluate the technical impact of adding
receivers.

22.1.2 Module wireless communications

Wireless system range is generally specified as a line-of-sight measurement, that is,


without physical obstacles. Cobalt modules offer a line-of-sight range that can reach up
to 700 meters (2300 ft). This range can be extended by using repeaters, including using
the modules themselves as repeaters (native feature in all Cobalt modules). In a closed
environment (i.e. inside a laboratory), this range generally varies from 25 to 100 meters
(82 –to 330 ft) without a repeater, and 100 to 400 meters (330 to 1300 ft) using up to
three repeaters. Variations in wireless range are due to mostly to obstacles in the
environment.

In order to set up the wireless paths in your monitoring system, it is useful to keep in
mind some of the basics of Hertzian radio wave propagation, particularly when setting
up repeaters to achieve optimal range. In real-world environments, signals are
attenuated by absorption, reflection, refraction, and diffraction.

When a radio wave encounters an obstacle, part of its energy is absorbed, while part
continues to propagate in an attenuated manner. Part may also be reflected. Signal
attenuation during transmission is referred to as power loss. Attenuation increases with
distance. In addition, when radio waves collide with obstacles, the attenuation value

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depends largely on the type of obstacle. Metallic obstacles reflect radio waves strongly,
while water largely absorbs the signal.

It is important for the wireless signal strength for Cobalt modules


indicated in ThermoClient to be 50% or higher. If the signal
strength for any given module or repeater is lower than 50%, then
you must try to reposition modules for better performance or
consider using one or more repeaters to achieve a stronger end-
to-end signal. If the signal is too weak, the module will generate
an increased number of technical alarms.

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22.1.2.1 Environment-related properties

The weakening of wireless signals is largely due to the properties of the environment
crossed by the radio waves. This table shows some sample attenuation properties for
various materials:

Materials Attenuation Examples


Air None Open space, interior courtyards
Wood Low Doors, floors, walls
Plastic Low Barriers
Glass Low Non-tinted glass
Tinted glass Medium Tinted glass
Water Medium Aquariums, fountains
Living
Medium Crowds, animals, people, plants
beings
Brick Medium Walls
Plaster Medium Dividing walls
Ceramic High Tile
Paper High Rolls or reams of paper
Concrete High Heavy walls, floors, pillars
Safety glass High Bulletproof windows
Reinforced concrete, mirrors,
Metal Very high metal cabinets, electrical
conduits, elevator shafts

Table 3 – Wireless interference in various environments

The main factors that decrease coverage include:

• Module mounted on metal surfaces (typically 30% loss of range)

• Hollow, lightweight walls loosely filled with insulating wool on metal foil

• Hanging ceilings with panels made of metal or carbon fiber

• Steel furniture, lead glass or glass with metal coating

• Raised flooring

• Air ventilation conduits, electric cable pass-throughs

Fire-safety walls and doors, elevator shafts, staircases and supply areas should be
considered as obstacles with a screening effect. Avoid this effect by repositioning the
receiver or module (see first image below) to avoid the radio shadow; or by using a
repeater (second image below).

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Figure 57 – Place devices for best wireless performance by placing them


appropriately

Angle of penetration

The angle at which the transmitted signal penetrates the wall is very important. The
effective wall thickness – thus the signal attenuation – varies according to the angle of
penetration (first image below). Signals should be transmitted as directly as possible
through walls. Wall niches should be avoided. Avoid an undesirable angle of penetration
by repositioning the receiver or by using a repeater (second image below).

Figure 58 – Avoid signal attenuation due to angle of penetration

Receiver placement

Receivers should not be installed on the same side of the wall as the module. Near a
wall, the radio waves are likely to be subject to interfering dispersions or reflections.
Consequently, position the receiver on the opposite or connecting wall.

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Figure 59 – Placing the receiver to achieve clearest signal

Distance between receiver and sources of interference

The distance between receivers and other transmitters (e.g. GSM / DECT / wireless
LAN) or high-frequency sources of interference (computers, audio and video equipment)
should be at least 40 centimeters.

Figure 60 – Respect minimum distance between devices

22.1.2.2 Interference with other electronic devices

Oceasoft products use the license-free ISM band (Industrial Scientific Medical). This
frequency is reserved for remote monitoring-type applications, and is different from
those used for cellular telephones and wireless land-line phones (DECT), and those
used for Wi-Fi and Bluetooth wireless protocols. There is therefore no risk of frequency
interference or disturbance with these types of devices. The wireless system used in
Oceasoft products complies with current international standards and regulations for
each country in which they are sold.

Wireless emissions from Cobalt modules are 80 times weaker


than a cell phone, on average.

22.1.2.3 Placing Cobalt module for best performance

For optimal operation, follow these recommendations when physically placing your
device:

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• Do not place the module at a distance less than 40 cm (16 in.) of another
module.

• Make sure the wireless module is not placed on an electrical conduit or cable
tray.

• For best results, place the module so that it faces the general direction of the
receiver antenna.

• Keep about 20 cm (8 in.) of clear space around the module. A module that is
placed between two refrigerators of close proximity may not communicate
effectively.

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22.1.3 Installation recommendations

22.1.3.1 IQ/OQ

We highly recommend you perform a complete Installation Qualification and Operational


Qualification procedure. Contact your Oceasoft sales representative to find out more
about this service. If you do not intend to perform this type of qualification, here are a
few suggestions to test the modules in your system.

1. Start by configuring alarms in ThermoClient (as described in the ThermoClient


User Manual).
2. Test your alert configuration by inducing temporary alarm conditions on your
Cobalt modules, for example:

Sensor type Suggestion


Temperature (external Raise or lower the sensor temperature beyond
sensor) the configured alarm limits.
Unplug the tubes from the module to trigger an
Differential pressure
alarm.
You can reach 80% relative humidity simply by
holding the sensor close to your mouth and
blowing on it.
Temperature /
humidity If your target is expected to be below 70-80%
relative humidity, remove the sensor from the
enclosure and place it in “normal” room, where
humidity is generally around 50%.
Remove the sensor from the incubator. The
CO2 / temperature measured CO2 level will drop to the ambient level
(near 0%).
Close the contact (by touching the module’s two
Dry contact
wires) or open the contact.

Table 4 – Simple actions to induce temporary alarm conditions for testing


modules

3. Make sure you return your sensors and modules to their original state when
done.

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22.1.3.2 Cleaning procedure (chemical compatibility)

When preparing Cobalt modules for use in sterile environments, you may clean the
module with a soft cloth using a variety of products, described in the table below. The
different parts of the Cobalt module that may be sensitive to such products are:

Transparent
window over LCD

Casing

Seal & push-button


Openings (if any)
Strong Acids
Weak Acids

Radiation

Radiation
Solvents

Alcohols

Carbons

Gamma
Organic
Strong
Alkalis

Alkalis

Hydro
Weak

Fuels

UV
Module casing:
Polycarbonate/ABS E G G F P P P P G F
Alloy PC/ABS
Seal / button:
Saturated Styrenic
Block Copolymer E G E G P F P P P F
Thermoplastic
Elastomer SEBS
Transparent
Window
G G G G P F P F F F
Acrylic/Polycarbonat
e Alloy PC/PMMA

Ratings: E = Excellent, G = Good, F = Fair, P = Poor

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Do not allow liquid to penetrate the openings on CO2 sensors.

Temperature Power /
sensor plug CO2 detector opening communication
cable plug

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22.1.3.3 General precautions

• The personal computer running ThermoServer software runs continuously,


24/7/365, and should be connected to an Uninterruptible Power Supply (UPS)
that protects against power surges and provides temporary power to back up
the PC and components.

• All Cobalt products that use a power adapter should also be plugged into a
UPS.

• Weekly manual system testing (e.g., disconnect a sensor from its Cobalt
module, verify that the alarm system is working) should be performed as
defined in your Standard Operating Procedure (SOP).

• Recommended maintenance and calibration procedures should be followed.

• If you are storing cold products, Oceasoft recommends use of a back-up cooling
system (e.g., CO2 or LN2) to maintain freezer chamber temperature below the
critical level should a power failure occur. Contact your local sales
representative for more information.

• Oceasoft recommends Installation and Operational Qualifications (IQ/OQ) be


performed before initial use.

• When routing cable for the Cobalt sensor (if necessary), cabling should be
placed with no less than a minimum of 5 cm (2 inches) distance from high
voltage components. Also, avoid running the sensor cable in parallel with high
voltage wiring.

• For all other manufacturers’ equipment, contact the manufacturer of the


instrument for instructions regarding proper placement of the Cobalt sensor.
Please see the relevant product manuals included on the ThermoServer/ThermoClient
CD-ROM for details on installing Oceasoft receivers and ThermoServer/ThermoClient
software.

22.1.3.4 Proper device handling

Cobalt modules must be handled with care to avoid damaging them. In particular, avoid
dropping the modules or other equipment and do no subject them to undue shock, even
light shock. Make sure that any cables used for Cobalt modules, repeaters, and
receivers (sensor, power, and network cables…) are firmly attached and will not be
yanked unintentionally.

Two cases in particular are worth mentioning:

22.1.3.4.1 CO2 module care

• CO2 modules must be removed from incubators or ovens if operating at


temperatures above 50°C, such as in the case of a heat sterilization cycle.

• Do not spray CO2 modules with liquid cleaners. Use a soft cleaning cloth as
described in the preceding section.
22.1.3.4.2 Differential pressure module care

• Disconnect the plastic tubes from the Cobalt module before decontaminating a
room in which pressure is being monitored. This is to avoid potential damage
to the internal sensor by intaking aggressive solvents or cleaning products.

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22.1.4 Module interface

22.1.4.1 LCD and pushbutton

Cobalt modules offer a simple interface comprised of an LCD screen and a pushbutton,
as described here (for normal operation):

• Battery information is updated at least once a day.

• Signal strength information is updated at each wireless transmission.

• Displayed values are updated upon each reading.

• The module’s name is updated at least once a day.

Battery level Wireless signal strength

= 10% = 0%

= 40% = 30%
= 70%
= 50%
= 100%
= 70%

= 100%

Sensor name or
serial number Latest sensor reading
(also displays
status message
for alarms) Multi-function push-
button
1. Short-press for on
demand read and to
display first sensor
then second sensor
(on 2-sensor
modules)
2. Long-press (at least
3 seconds) triggers
attempt to connect
via SDP (this can be
done any time, but
Figure 61 – Cobalt module LCD screen overview
we recommend only
doing it upon initial
installation). This
also starts
datalogging with
default values if not
currently running.

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22.1.4.2 Alarm conditions shown on LCD

In case of a sensor alarm, the LCD on the Cobalt module displays information
concerning the detected alarm.

Alarm icon

Alarm description

Figure 62 – Cobalt module indicating high alarm condition

It is important to note that for alarms triggered when a limit value


has been exceeded, the triangular indicator remains displayed on
the Cobalt module screen until the alarm is acknowledged by a
user in ThermoClient. The triangle remains displayed even if the
sensor value returns to a level within normal operating limits.

22.1.4.2.1 Displayed warnings

The module displays a specific message for each alarm that is detected. These
messages appear on the bottom line of the LCD.

For single modules:

HIGH VALUE A reading is above the high limit value (after time delay, if
configured).
LOW VALUE A reading is below the low limit value (after time delay, if
configured).
SENSOR FAIL The sensor is not working, or no sensor was detected.

For dual-sensor modules:


HIGH VALUE 1 A reading is above the high limit value (after time delay, if
configured) on the first sensor.
LOW VALUE 1 A reading is below the low limit value (after time delay, if
configured) on the first sensor.
SENSOR 1 FAIL The first sensor is not working or was not detected.
HIGH VALUE 2 A reading is above the high limit value (after time delay, if
configured) on the second sensor.
LOW VALUE 2 A reading is below the low limit value (after time delay, if
configured) on the second sensor.
SENSOR 2 FAIL The second sensor is not working or was not detected.

For all modules:


LOW BATT Indicates that battery power is equal to or below a value of (10%).

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22.1.4.3 Short-press

On single-sensor modules, a short-press on the button causes the module to read


the sensor refresh the display.

On dual-sensor modules, such as temperature/humidity and temperature/CO 2, the


reading for sensor 1 is displayed for a few seconds and then the reading for sensor 2 is
displayed for a few seconds. The display returns to its regular display of sensor 1.

22.1.4.4 Long-press

A long-press of three seconds or more on the Cobalt module button initiates automated
module installation into your monitoring network using the integrated Service Discovery
Protocol. The sensor is then visible within the ThermoClient application. The long-press
also begins logging readings in module memory if the module had been stopped.
Datalogging starts with the parameters already present in memory (in particular, the
reading interval, alarm limits, and correction values). Default parameters are used if the
long-press is done before any other module configuration.

The SDP installation method is designed for networks with up to 15


modules. For larger sites, or better control over network paths,
please see the ThermoClient Software User Manual for setup
instructions or check with an experienced technician.

Follow these steps to install new modules automatically:

4. Press the button on the front of the module for 3 seconds.

5. If a receiver or repeater is within wireless range, the Cobalt module


automatically establishes the wireless connection, as shown in the
sequence of screen shots below:

 

 

Figure 63 – Cobalt module automatic wireless setup sequence using SDP


feature

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The module begins data-logging upon startup even if it does not


connect to the wireless system. If the module does connect to the
system, as shown in Figure 63 we recommend that you avoid
performing a long-press again, which consumes battery life for no
reason. In that case, install the module in ThermoClient manually.

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22.1.4.5 End point module serial numbers

The serial number label on modules contains various manufacturing information, as


described here:

Figure 64 – Typical product serial number sticker

The overall serial number scheme is: PB-TT-YY-FZ-SN-SN, where:

PB: reference of programming bench (internal use)

TT: Sensor family:

35=Temperature/humidity

17 = All others sensor (see “Z” below)

YY: Firmware year 11 = 2011, 12 = 2012, etc. for Cobalt 1 and 1+


50 = 2010, 51 = 2011, 52 = 2012, etc. for Cobalt 2

F: Frequency: 4 or 6 = 915 MHz; 3 = 868 MHz or 867 MHz (refer to module label); 9
= 434 MHz

Z= Type in the “17” family (see above):

• 0 or 1: Digital temperature sensor or digital temperature/humidity sensor

• 2: Not used

• 3: Differential pressure sensor

• 4: CO2 / Temperature

• 5: 4-20 mA

• 6: Dry contact

• 7: 0-5V

• 8: Not used

• 9: Not used

• A: Pt100 sensor

• B to F: Not Used

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SN-SN: serial number from 0000 to FFFF (65535 values)

For example: 051750610000 = first digital temperature module operating at 915 MHz,
manufactured in 2010 and programmed with bench #5.

These details are provided here for your information.

22.1.4.6 Color ring (shrink tube) scheme

• Digital temperature sensor: white (-40/+80°C et -40/+120°C)

• Differential pressure sensor: no ring (sensor is embedded)

• CO2/Temp module: green

• Regular PT100 sensor, typically used for -80°C ULT Freezers: blue (-
100/+150°C)

• LN2 tank PT100 sensor: yellow (-200/+50°C)

• Oven PT100 sensor: red (+100/+350°C)

22.1.4.7 Battery

When evaluating battery life, the system does not actually query a module to check the
current battery strength. This method would actually consume battery power
unnecessarily and is incompatible with our goal to provide extremely long battery life in
Cobalt modules. To estimate remaining battery capacity, the system performs a
calculation based on wireless activity, sensor readings, and standby time.

Here are other relevant details regarding the batteries in Cobalt modules.

Electrical characteristics Nominal capacity: 3.6 Ah for batteries stored for up


to one year at temperatures less than 30°C.

Operating temperature range - 60°C/+ 85°C (- 76°F/+ 185°F)


Operation above ambient temperature or below -
20°C may lead to reduced capacity and lower
voltage readings at the beginning of radio pulses.

Physical characteristics: Diameter (max) 17.1 mm (0.67 in); height (max)


50.9 mm (2.00 in; typical weight 21.9 g (0.8 oz);
Lithium metal content approximately 0.9 g.

Construction and visual aspect The LS 17500 cell is constructed using concentric
electrode “bobbin” technology. Cell is hermetically
sealed with a sturdy glass-to-metal seal (≤ 10-7
atm.cc/sec under 1 atm. He). When inspected by
the naked eye, the LS 17500 cell should not show
any trace of dents, swelling, corrosion or
electrolyte leakage. Marking should be readable.

Storage Before use, the LS 17500 cell should be stored in


dry and cool conditions, at a temperature
preferably not exceeding + 30°C. Storage at higher
temperature is possible but it may later affect cell
capacity and its ability to exhibit proper start-up
voltage characteristics.

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Battery safety tips

1. Do not remove the batteries from their original packing


before use.
2. Do not store the batteries in bulk in order to avoid
accidental short circuiting.
3. Do not heat above 120°C or incinerate.
4. Do not disassemble.
5. Do not recharge.
6. Do not solder directly on the battery.
7. Do not mix new and used batteries or batteries from
different origins.
8. Respect the polarities of the battery.
9. Do not short-circuit.

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22.1.4.8 Memory storage capacity

The table below shows the storage capacity for readings in Cobalt module memory
based on the sample rate (measurement frequency).

Single-sensor module Memory capacity


Reading interval (minutes) Days Hours
1 2 50
2 4 100
3 6 150
4 8 200
5 10 250
10 21 500
15 31 750
20 42 1000
25 52 1250
30 63 1500
60 125 3000

Dual-sensor module Memory capacity


Reading interval (minutes) Days Hours
1 1 25
2 2 50
3 3 75
4 4 100
5 5 125
10 10 250
15 16 375
20 21 500
25 26 625
30 31 750
60 63 1500

Table 5 – Cobalt module memory capacity

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22.1.4.9 Sensor serial numbers

The table below describes the composition of sensor serial numbers:

Sensor type Characters Shown in software Label on cable /


module / sensor
Digital 16 hexadecimal 300000004693C828 Label
temperature Automatic initialization in 300000004693C828
sensor software on sensor cable

Temperature 8 digits_ 1 letter 10000001_T for Label 10000001 on


/ Humidity temperature sensor
10000001_H for humidity
ThermoClient prompts for
serial number entry upon
Init.
PT100 14 digits (converter)_5 C20008002A292B_B000F Label on module
characters (converter):
A:for LN2 tank -200 to Automatic initialization of C20008002A292B
0°C converter number in
B:for regular PT100 - software.
80°C ThermoClient prompts for Label on sensor:
C: oven sensor up to serial number upon Init. B000F
+350°C
(family code is always the
same = not required)
Differential 10 digits = 0932004887 Label 0932004887
pressure sensor serial number ThermoClient prompts for on back side of
serial number upon Init. module

CO2 8 Digits_1 letter 03002F25_C for CO2 Label 03002F25 on


03002F25_T for CO2 sensor
temperature

ThermoClient prompts for


serial number upon Init.
4-20 mA 16 digits of DS2740 C20008002A292B36 Label
0-5V converter Automatic init. in software C20008002A292B36
on module

Table 6 – Description of sensor serial numbers

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22.2 Preventive maintenance


22.2.1 Calibration

Calibrating modules can be part of your ongoing maintenance process, depending on


your specific needs or company/laboratory policy. Contact your Oceasoft Technician or
Sales Representative to find out more about setting-up a calibration or preventative
maintenance contract for your Cobalt modules.

22.2.2 Daily

Check your system every day.

• Launch the ThermoClient application every day. Make sure that all sensors are
read at least once per day by one or more users.

• Check for technical alarms displayed in gray on the dashboard. (See


diagnostics section later in this document if an error is displayed).

• Low battery alarm: Contact your purchasing department to order new


batteries (make ABSOLUTELY sure to use the same batteries as those
provided with your initial purchase), or contact your Oceasoft sales
representative. Replacing batteries may result in data loss if the battery
change procedure described in the ThermoClient Software User Manual is not
followed closely.

• Sensor communication error: see instructions for error code -997.

• Alarm caused by a loss of communication with the module: see


instructions for error code -998 (later in this document). This alarm can only be
temporary. It merely indicates that the most recent data transfer requests were
not successful. The number of accepted failures is configured in ThermoClient
for each sensor. Simply make sure that the module in question re-establishes
its connection with the receiver rapidly. You may also check wireless signal
strength in the sensor status window in ThermoClient to make sure the
wireless connection is functioning properly. Another way is to force data
download from the ThermoClient dashboard window. If the connection still
does not work after several tries, please see the instructions below.

• Alarm because datalogging is stopped for the sensor (not consistent with
configuration stored in the ThermoClient application), see instructions for error
code -991 (later in this document). Make sure that no alerts are related to a
technical problem with the receiver:
o Alarm caused by an absence of communication with the receiver: See
instructions for error code -996 (later in this document).
o Alarm caused by an absence of communication with the Smart-Service for
the receiver in question: see instructions for error code -995 (later in this
document).
o Make sure that no alerts are related to technical alarms on alert devices
(or labeled "Media error").
o Absence of communication with the telephone modem: see instructions
for error code -994 (later in this document).

• Network not available: see instructions for error code -994.

• Absence of communication with the wireless siren: see instructions for


error code -994 (later in this document).

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• Check the alarm list to see which alarms must be acknowledged, then
acknowledge the alarms for which the problem has been resolved.

• We strongly recommend that you acknowledge alarms on a regular basis and


not allow them to accumulate for too long. Too many pending alarms can slow
down the system and interfere with client application connections.

• Back-up your data every day


o Contact your database administrator to setup a daily backup strategy.

22.2.3 Weekly

• Perform an “Alert Test” before the weekend (ThermoClient  Tools  Tests


 Alert test)
o This enables you to test your configuration and related alert equipment.

Figure 65 – Using ThermoClient to test alerts (Tools  Alert test)

• Generate a technical alarm for a receiver fault in order to make sure that the
configured alert chain operates as expected.

• If you have one or more critical devices, generate a technical alarm for an
module fault. Run this alarm for a group containing one or more critical
devices.

• Generate a limit alarm for a group that contains critical devices. Make sure that
the alert is transmitted reliably for each alarm you generate.

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Testing alerts in this manner ensures that your alert media


(phone, SMS text message, siren, fax, e-mail, printer…)
are technically operational.
Note: this method does not, however, enable you to verify
whether you entered the right information for phone
numbers and e-mail addresses. For example, if you enter
an incomplete e-mail address for night or weekend mode,
but carry out your alert test successfully in day mode, you
will not be informed whether or not the night and weekend
configurations are incorrect.

You may enter an e-mail address for the system supervisor


in ThermoClient, under Settings  Alert configuration
(F8)  System settings. The results of the regular
weekend datalogging test, database status, and any low
battery warnings will be sent to the supervisor by e-mail.

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22.2.4 Monthly

Wireless performance tests (ThermoClient  Tools)

ThermoClient can be used to run a wireless performance test, checking all modules in
a user’s view. All modules must have a signal strength of 50% or higher. Repeat the
operation for modules whose signal is weaker than 50% (by double-clicking on the line
with module(s) in question) to check the signal strength again. If you get the same results
three times, you can conclude that the signal is in fact too weak.

• Generally speaking, you can improve signal quality by adding one or more
repeaters, or sometimes simply by moving the various elements in the wireless
path slightly, or moving the module itself as described earlier in this document.

• For networks with 15 modules or less, you may improve signal strength by re-
running the automatic installation procedure using the SDP sequence
described earlier. ATTENTION: this process could result in changes to the
wireless path for your modules, which may also change sensor group
configuration. If you run automatic installation, you must check to make sure
that a given module’s alert strategy, based on its sensor group, is configured
properly.
Generate a report

• Create a monthly sensor report. The average, highest, and lowest values are
important pieces of information to ensure the proper operation of your devices.
Complete system backup

• Perform a complete backup of your entire database on CD-ROM, DVD, or


external hard drive. If appropriate, check with your system administrator to find
out about your company’s backup policy.
22.2.5 Yearly

Check and change batteries

• Depending on your usage, we recommend replacing batteries annually. Based


on your configuration, use, and actual experience, battery replacement may be
required to be more or less frequently.

• For the Cobalt CO2 module, unplug the AC adapter and make sure battery is
still functional. If not, change the battery and re-transfer module settings.

Make sure you download data from the module before unplugging
the AC adapter, as if the battery is indeed empty, any new
readings stored in module memory will be lost.

• For wireless sirens, run test alarms on a regular basis (such as before long
vacations) and change the batteries yearly.

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Administrator Guide for Cobalt Wireless Monitoring System

Calibration

• Your instruments must be calibrated on a regular basis in order to provide


precise readings. Among other things, annual calibration corrects the sensor to
ensure accurate readings. Contact your Oceasoft technician or sales
representative to find out more about calibration services and preventative
maintenance contracts for your Cobalt modules.
Visually check cables, connectors, power adapters and holders (Velcro, screws,
and magnet)

• Check the status of all cables, particularly flat cables. There must be no visible
damage. Mounting systems must be secure and hold modules and sensors
firmly.
Database archive

• Use ThermoClient to archive your data. This will also generally improve overall
system performance.
UPS maintenance in compliance with manufacturer recommendations

• Uninterrupted power supplies (UPS) must be maintained in proper working


order. UPS batteries must be changed at regular intervals. Check the
instructions provided with your UPS for specific details for your products.

1.1.1 Every 5 years

Change flat cables

• Flat cables should be changed every five years, even if they appear intact on
the outside. Cable wear may be hidden inside.

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Administrator Guide for Cobalt Wireless Monitoring System

23 Troubleshooting
23.1 Technical alarms
Complete list

• Datalogging stopped (different from configuration) [-991]


o Check to see if datalogging is enabled on the wireless module.
o Run an on-demand read to check wireless communication and sensor
status.
o Transfer settings to the module once again.

• No communication with telephone modem


Network unavailable (no communication with IP dry contact)
Wireless connection with siren temporarily interrupted
[-994]

o Indicates an error with an alert device.


o For sirens: make sure that the device is properly connected to its power
supply and that it contains a sufficiently charged battery; check the
wireless connection between the receiver and wireless siren (in
ThermoClient, under Add alert device – F8).
o For a telephone modem: make sure that the modem is properly plugged
into the server computer and the telephone line. If necessary, use the
VoiceCallTester tool provided by Oceasoft.
o For a dry contact device: make sure the device is properly connected to its
power supply and the network.

• No communication with Smart Service [-995]


o Check the application logs to see why the service stopped.
o After correcting the problem, restart the Smart-Svc for the receiver in
question using the Windows Services manager.
o If the problem continues, restart the computer (or at least ThermoServer).

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Administrator Guide for Cobalt Wireless Monitoring System

• No communication with receiver [-996]


o USB receiver plugged in locally:
o Restart the Smart-Service, if failed; reboot computer.
o Unplug the receiver for at least one minute and then plug it back in; check
that the two LEDs turn red for three seconds when it restarts; plug
receiver back into the same USB port.
o Make sure that the receiver is displayed in the Windows Device Manager.
o Try on another USB port and check whether or not the driver modifies the
assigned COM port. If it does, change the configuration in ThermoClient
or directly in the ThermoServer.ini file.
o TCP/IP network receiver: network issues
o Make sure the receiver is properly connected to its power supply and the
network.
o Try a “Ping” command to see if the receiver responds.
o Check the receiver’s TCP/IP settings.
o Unplug receiver power supply for at least one minute and plug it back in.

• Sensor disconnected or sensor failure [-997] (see diagnostic flowchart in


next section)

• Wireless connection temporarily interrupted [-998] (see diagnostic flowchart


in next section)

• Low battery [-1002]

o Replace the module’s battery. Certain precautions must be taken before


changing batteries. Please check the ThermoClient user manual for more
details.

23.2 Diagnostic flowcharts


The next section provides diagnostic flowcharts to guide you through troubleshooting
three specific errors:

• Sensor disconnected or sensor failure [-997]

• Wireless connection temporarily interrupted [-998]

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23.2.1 Sensor disconnected or sensor failure (-997)

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Administrator Guide for Cobalt Wireless Monitoring System

23.2.2 Wireless connection temporarily interrupted (-998)

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Administrator Guide for Cobalt Wireless Monitoring System

24 Contact information
Depending on your support license, you may contact OCEASOFT technical support for
assistance. You may contact OCEASOFT technical support directly.

24.1 Sending technical support e-mail from ThermoClient


1. Click on Help  Support ( ). The upper right-hand part of the screen
contains a zone in which you may write the body of your e-mail.

2. To include detailed version information in your e-mail, click on System status


 .

3. Click on Attach trace files if you want to include technical trace files as a .ZIP
file attachment with your e-mail. This information is often very helpful for support
staff.

4. Click on Generate message to create an e-mail message with your system’s


default e-mail application (which must be configured and operational).

24.2 Contacting OCEASOFT technical support


Our offices Contact information

Europe Phone: +33 499 13 67 30 (option 1)

Hours: Monday – Friday,


9:15 AM to 12:30 PM and 2:00 to 5:30 PM (CET)

E-mail: [email protected]

North Phone: 1 (609) 589-1668


America
Hours: Monday - Friday, 9:00 AM to 5:00 PM (EST)

E-mail: [email protected]

144 | Contact information


Administrator Guide for Cobalt Wireless Monitoring System

www.oceasoft.com

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