Warehouse Management

for Open Systems

Warehouse Management for Open Systems is one of a
comprehensive series of hands-on training courses offered
through Manhattan Customer Training. The combination of
certified Training Consultants and activities-based courseware
will provide the shortest distance between solution and
adoption to deliver a fast return on your investment.

Level 1
• Introduction to Warehouse Management
• Inbound
• Outbound

Level 2
• Configuration

Level 3
• System Management & Troubleshooting
Warehouse Management for Open Systems
Level 1 INTRODUCTION TO WAREHOUSE MANAGEMENT
Make informed design decisions on your Manhattan solution with an integrated, foundational knowledge of the
functionality of the system.
INBOUND OUTBOUND
• Receiving and Quality • Waves
PREREQUISITES: Learn what type of information is Review the templates, parameters, and
There are no prerequisites for necessary in order to receive inventory rules that drive Waves.
this course into WMOS. Discover ways to capture
additional item and shipment attribute • Replenishment and Allocation
information. See Manhattan’s basic Examine options for completing
AUDIENCE: receiving flow, as well as how to configure Replenishment including manual,
• Operations Personnel involved a more robust receiving operation. lean time, and with a wave. Allocation
in the design process Learn when and why Perpetual Inventory logic explains why a particular case of
• Project Leaders Transactions (PIX) are generated and inventory is chosen to fulfill an order or
• WM Champions the impact they have on the Host/ERP replenishment need. Activities allow you to
• Project Managers system. run a wave and see the replenishment and
• New WM Users allocation that is driven from it.
• 1st Level Support Staff • Quality Processing
Learn how quality control can occur within • Cubing and Picking and Packing
WMOS, including Locks, Rules, Vendor Learn the four operational ways WMOS
COURSE LOCATIONS: Performance, and more. Both vendors and can manage picking and packing with
• Atlanta, GA Learning Center carriers can be graded on the quality and ahnds-on activities. Experience ways to
• Berkshire, UK Learning Center condition of the inbound inventory. approach Optional Cubing, configuration
• On-site at your facility settings.
• Tasking, or System-Generated Work,
helps get the right worker to the right • Order Consolidation
warehouse location with the right When a truck is not available, where does
equipment, in the most efficient way your picked and packed inventory go?
possible. Task management and high level How can you bring together inventory
configuration is discussed and reinforced that is bound for the same customer but
with hands-on activities. picked in different parts of the warehouse?
Order Consolidation provides flexibility in
• System-Directed Putaway staging outbound inventory.
Take Putaway process control out of the
hands of your warehouse workers and let • Shipping methods are reviewed and
WMOS determine the right location for broken out into Parcel and Freight (TL/
your inventory. Learn the five Putaway LTL) shipping. Learn how running a routing
methods and how to configure each wave can offer an immediate ROI in your
one, as well as the rules that can act as a facility.
method override.

• Cycle Counting
WMOS uses Cycle Counting to make
sure that the Host/ERP, physical counts,
and WMOS inventory counts are all in
line. Learn how to utilize Cycle Counting
in your warehouse, whether user- or
system-initiated.
Level 2 OVERVIEW
Build your system with expertise in configuration and apply system funcationality to your business challenges.

CORE SYSTEM SETUP • System-Directed Putaway

• Company Structure Take Putaway process control out of the
Create the new warehouse you will hands of your warehouse workers and let
PREREQUISITES:
• Level 1 training or equivalent
configure throughout the week. Permissions WMOS determine the right location for
experience
and privileges are explained within the your inventory. Learn the five Putaway
• Introduction to WM
context of menu and transaction access. methods and how to configure each
• Inbound
one, as well as the rules that can act as a
• Configuration Elements • Outbound
method override. Learn about the ability
Lay thebuilding blocks of system to make sure the right size LPNs are being
configuration-Warehouse Details, System
Codes, and Transaction Parameters.
Putaway to the right size location.
AUDIENCE:
• Project Leaders
• Cycle Counting
• Base Data • WM Champions
Apply the various ways Cycle Counting
Determine the masking used for your • Project Managers
can be used in your warehouse, whether
items. Discuss the need for custom Units • Business Analysts
user- or system-initiated. Learn about Cycle
of Measure, Next Up Numbers, Barcode • Technical Analysts
Count configuration, how Transaction
Types and more. • 1st Level Support Staff
Parameter settings affect the process, and
define the triggers that can initiate Cycle
• Transactional Data
Review the importance and use of ASNs, Counting tasks. Activities ensure a full
COURSE LOCATIONS:
understanding of Cycle Count processes,
iLPNs, POs, and DOs. Using Manhattan’s • Atlanta, GA Learning Center
including the creation of rules to ensure you
data import process, with an understanding • Berkshire, UK Learning Center
are counting your warehouse in a timely
of how data is interfaced from an outside • On-site at your facility
manner.
system, load data into WMOS.

• Location Creation Using the Location OUTBOUND

Wizard, locations in the new warehouse • Wave Management
Configure Waves to provide operational • Order Consolidation
are named and created.
efficiencies and create manageable The Order Consolidation module
• Printers workloads. Participants will learn how looks in detail at how cartons packed
Set-up document and label printers in Waves generate other outbound in various areas of the warehouse
your facility, add printers and print users to processes. may be consolidated based on similar
your system. characteristics. Locations are configured and
• Allocation cartons are assigned to specific outbound
INBOUND Triggered by a wave, Allocation is defined staging locations based on the criteria
• Receiving and configured so participants can see configured in the new warehouse.
Create your warehouse’s receiving process how specific inventory is used to fulfill
through configuration of Transaction needs in their facility. • Picking and Outbound Quality Audit
Parameters and Warehouse details. Use to fulfill orders. Upon
Additional receiving options are discussed, • Replenishment, whether manually the completion of picking and packing,
as well as LPN disposition. or automatically generated, replaces Outbound Quality Audits can be completed
inventory consumed out of Active based on configured rules.
• Inbound Quality Processing. locations. Reinforces concepts of Waves,
Initiate and complete Quality analysis. Allocation, Tasking and Replenishment. • Transportation
Configure parcel and LTL carriers
• Tasking • Cubing within the warehouse. Users will create both
Understand the complex configuration Configure cubing functionality in their a parcel and LTL carrier to rate.
necessary for Tasking, including the warehouse, predetermine how the system
optional functionality that will give you will cube, and demonstrate the resulting • Menu Setup
even more control of the tasks you create outcome within their own warehouse. Modify WMOS menu structures, both UI and
for your facility. RF to suit your business needs.

Level 3
 Warehouse Management for Open Systems
Level 3 OVERVIEW
How do you prepare for the challenging task for supporting a complex
WM environment? Take Manhattan’s WMOS Level 3 course. This hands-on,
interactive course design is the creation of Manhattan’s own Professional
Services group and Customer Support team members. Over three days,
students: PREREQUISITES:
• Level 1 training or equivalent
• Review real-world examples and common Distribution Management
experience
tasks • Introduction to WM
• Practice in a simulated environment to troubleshoot common issues • Inbound
• Outbound
and complete administrative tasks
• Prepare for the everyday responsibilities and challenges of WMOS
administration
AUDIENCE:
• Project Leaders
• WM Champions
Practice takes place in a simulated environment and students partner • Project Managers
to troubleshoot and complete over 20 technical challenges and • Business Analysts
administrative tasks. WMOS L3 introduces key concepts and processes • Technical Analysts
• 1st Level Support Staff
associated with system maintenance and troubleshooting Manhattan
WMOS systems. Includes: WMOS architecture, database administration,
issue identification and resolution techniques, system logging, and data COURSE LOCATIONS:
integration. • Atlanta, GA Learning Center
• Berkshire, UK Learning Center
• On-site at your facility
This course is not a comprehensive overview of WM Open Systems. It
is a survival guide with the purpose of preparing you to tackle the most
common technical issues and adminster the most critical maintenace tasks
of WMOS. Students learn how “to fish,” developing the WM mindset and
critical problem-solving skills that enable an efficient and timely approach
to maintaining WM systems operation with minimal downtime.

Performance Objectives
Upon completing this course, you will be able to:
• Identify the SCPP Architecture and Components
• Define SCOPE and the WMOS architecture
• Perform essential WMOS system maintenance
• Troubleshoot common WMOS interface and application issues
• Use WMOS tools for code management, client, and
server maintenance

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