The Islamia University of Bahawalpur

School of Business, Management and Administrative Sciences

Baghdad ul Jadeed Campus, Bahawalpur

Course Outline
Performance Management &
Course: Instructor Dr. Muhammad Waqas Maharvi
Appraisal
Course Code Email [email protected]
Credit Hours 03 Contact No. 0300-632-8212
Prerequisites Whatsapp

Program Class

Lecture Days Lecture Time

Course Description

Performance management is concerned with identifying, measuring and developing the

performance of individuals and teams and aligning their performance with the strategic
objectives of the organizations. Implementing performance management systems is related with
many advantages in the organizations, such as increased employee motivation, competences and
self-esteem, clearly defined job descriptions and goals, identification of under performers,
enhanced employee engagement and commitment, among others.

Teaching Methodology and Assessment

This course clarifies the role of Performance Management System and its elements. This course
necessitates exploring and analyzing research already carried out on the four phases of the
process of performance management such as planning, executing, assessing and reviewing.
Readings from a variety of relevant journals and books will introduce learners to the current
trends.

Lectures, workshops, and discussions and presentations of research papers are planned as class
activities. All students are advised to participate in said activities, failing which students will
suffer in respect of learning and grades. Consistent with the course objectives, lectures will
address learning objectives associated with weekly topics (as outlined in the weekly schedule),
including basic principles and working examples. While lectures will closely parallel material
contained in assigned readings, they are not substitutes. In particular, the lectures will clarify,
expand and where necessary, update the material contained in assigned readings. In addition to
lectures, the following learning activities will remain the focus of students’ attention.
Presentations: There will be presentations of final class projects in the last week of Semester.
Grading Criteria:
Sessional 20%

Mid Term 30%

Final Term 50%

Total 100%
Recommended Books:

Herman Aguinis (2013). Performance management, 3rd ed. Harlow: Pearson.

Armstrong, M. (2006). Performance management: Key strategies and practical guidelines (3rd
ed.). London, UK: Kogan Page.

Hutchinson, S. (2013). Performance management. London: Chartered Institute of Personnel and

Development.

Pulakos, E. D. (2009). Performance management: A new approach for driving business results.
West Sussex, UK: John Wiley & Sons

Course Learning Outcomes CLOs:

CLOs At the end of this course students will be able to:

To explain the concept of performance management and different

CLO1 advantages of implementing well-designed performance management
systems.
To explain and understand that performance management is an on-going
CLO2 process composed of several sub-processes, such as performance
planning, execution, assessment, and review.
To understand different approaches and purposes to performance
CLO3 measurement.

To understand the application of Components of performance

CLO4 management system

To design a performance management system and to understand and

CLO5 develop key skills involved in effective performance management.

Program Learning Outcomes (PLOs)/CLOs Mapping

How the CLOs specifically relate to any program learning goals and objectives.
PLOs CLOs Assessment
(Justification) Items
PLO1: Moral and Ethical CLO 1: Introduces ethical issues in Discussions
Orientation performance management systems. Assignments
PLO2: Communication Skills CLO 5: key skills involved in Assignments
effective performance management. Discussions
PLO3: Application of Information CLO4: To understand the application Assignments
Technology of Components of performance and Class
management system. Projects
PLO4: Business/Subject Specific CLO 1 and CLO 2 aim at introducing Exam
Knowledge basic concepts of performance Assignments
 management systems and appraisal.

PLO5: Understanding Local and CLO 3: Aim at introducing basic Assignments

international Business Environment concepts of performance management Exam
systems and appraisal different
approaches to performance
measurement.
PLO6: Critical/Analytical/Problem CLO 5: Prepares students to design Assignments
Solving/ Decision Making Skills the design a performance management Class Project
system. Exam

Course Contents
Weeks Topics CLOs

Week 1 Introduction to Performance Management 1

Explain the concept of performance management.
Distinguish performance management from performance appraisal.
Explain key features of ideal performance system.

Week 2 Performance Management and Reward System 1

Understand the concept of a reward system and its relationship to a performance
management system.
Explain key features of ideal performance system.
Aims and roles of PMS

Week 3 Performance Management Process 2

Understand that performance management is an ongoing process.
Conduct a job analysis to determine the job duties, knowledge, skills, and abilities
(KSAs), and working conditions of a particular job.

Week 4 Performance Management Process 2

Understand that the poor implementation of any of the performance management
process components has a negative impact on the system as a whole
Performance review meetings
Week 5 Performance Management and Strategic planning
Define strategic planning and its overall goal. 3
Describe the various specific purposes of a strategic plan.
Gap Analysis in Strategic PMS

Week 6 Performance Management and Strategic planning 3

Explain why the usefulness of a performance management system relies strategic
plans.
Describe the various specific purposes and choices of a strategic plan.
Characteristics of good vision statement

Week 7 Defining Performance and Choosing a Measurement Approach

Define what performance is and what it is not. 3
Understand the evaluative and multidimensional nature of performance.
Determinants of Performance
Deliberate practice in performance management
Week 8 Defining Performance and Choosing a Measurement Approach 3
Identify the various factors that determine performance, including declarative
knowledge, procedural knowledge, and motivation.
Dimensions of performance: Task and Contextual performance
Approaches of performance evaluation
Week 9 Measuring Results and Behaviors
Adopt a behavior approach to measuring performance, including the identification
and assessment of competencies.
Ten Characteristics of good performance objectives 4
Six characteristics of performance standards

Week 10 Measuring Results and Behaviors 3

To understand difference between comparative and absolute performance
measurement systems.
Advantages and disadvantages of comparative approach
Absolute system and its scales

Week 11 Gathering performance Information

Understand why each of several basic components is included in the appraisal form. 5
Compute an overall employee performance score based on information found on the
appraisal form.
Formal performance appraisal meetings.

Week 12 Gathering performance Information 5

A modal of raters motivation
Select an appropriate time period to document performance as part of a performance
review.
Raters training programs.

Week 13 Implementing Performance

Understand crucial steps needs to be taken before implementing performance 5
management system.
Communication plan of performance management system application.
Appeal process of PMS
Week 14 Implementing Performance 5
Raters Training programs
Pilot testing and ongoing monitoring
Understand issues involved in implementing a performance system management
system.

Week 15 Performance Management and Employee Development

Describe the importance and benefits of including a developmental plan as part of the 4
performance management system.
Stake holders in developmental plans.
Contents of developmental plan

Week 16 Performance Management and Employee Development 4

Understand the role that the direct supervisor plays in the design and implementation
of a developmental plan.
Implement a 360-degree feedback system with the goal of providing feedback on and
improving performance.
Implement an online 360-degree feedback system. Understand the advantages as well
as the risks of implementing a 360-degree feedback system.
Evaluate the quality of a 360-degree feedback system.
Week 17 Final Examination