1.

A business analyst is currently defining a set of changes to the current state

of an organization that allows the organization to take advantage of a
business opportunity. What is most likely being defined?
A. Project scope
B. Business need
C. Solution scope
D. Business domain

2. In what knowledge area is the business analyst most likely to be scoping and
defining new business opportunities?
A. Strategy Analysis
B. Solution Evaluation
C. Requirements Analysis
D. Enterprise Assessment

3. What project role focuses on understanding business problems and

opportunities?
A. Business architect
B. Project manager
C. Project sponsor
D. Business analyst

4. A capability needed by a stakeholder to achieve an objective is also called a:

A. Strategy
B. Requirement
C. Solution
D. Process

5. Your project implementation plan defines 12 capabilities of the planned

systems solution that will not be needed once the new solution is
operational. What type of requirements are these?
A. Functional requirements
B. Nonfunctional requirements
C. Reusable requirements
D. Transition requirements

6. Who is primarily responsible for achieving the project objectives?

A. Program manager
B. Project manager
C. Business analyst
D. Project sponsor

7. Inputs to a specific business analysis task may be externally produced by:

A. Requirements
B. Preconditions
C. Techniques
D. A single task

8. To determine solutions to business problems, the business analyst applies a

set of:
A. Activities and tasks
B. Inputs and outputs
C. Tasks and techniques
D. Practices and processes

9. Knowledge areas define what a business analyst needs to understand. They

do not define the project:
A. Scope
B. Techniques
C. Phases
D. Resources

10. All of the following are part of the business requirements, except:
A. Solution scope
B. Business need
C. Required capabilities
D. Business goals

11. What knowledge area contains the next most logical steps after the business
analyst has built a business case and gained management approval for a
project?
A. Solution Evaluation
B. Business Analysis Planning and Monitoring
C. Requirements Life Cycle Management
D. Requirements Analysis and Design Definition

12. All of the following are knowledge areas except:

A. Solution Evaluation
B. Requirements Planning and Monitoring
C. Requirements Life Cycle Management
D. Strategy Analysis

13. The stakeholders have indicated to the business analysis team that the
documented requirements are ready for use in subsequent business analysis
or implementation efforts. What type of requirements has been developed at
this point in time?
A. Maintained
B. Verified
C. Validated
D. Approved

14. Identifying key stakeholder roles and selecting requirements activities is

done as part of which knowledge area?
A. Requirements Analysis
B. Requirements Development
C. Business Analysis Planning and Monitoring
D. Requirements Elicitation

15. Requirements gathering activities are also known as requirements:

A. Planning
B. Development
C. Analysis
D. Elicitation

16. What represents the information and preconditions necessary for a business
analysis task to begin?
A. Activity
B. Input
C. Output
D. Technique

17. You are a business analyst measuring alternatives against objectives and
identifying trade-offs to determine which possible solution is best. You are
most likely engaged in what activity?
A. Problem solving
B. Systems thinking
C. Creative thinking
D. Decision making

18. What defines the business analysis team roles, deliverables to be produced,
and tasks to be performed?
A. Requirements process
B. Project management plan
C. Solution approach
D. Business analysis approach

19. When does the business analyst ensure the feasibility of the proposed
requirements to support the business and user needs?
A. As part of building a business case
B. During Requirements Analysis and Design Definition
C. When organizing business requirements
D. While planning and monitoring tasks

20. The system users have stated their needs for revised online order entry
system capabilities. The users need the ability to perform online, remote
order entry when they are traveling worldwide. What type of requirements
best describe this need?
A. Stakeholder requirements
B. Business requirements
C. Transition requirements
D. Solution requirements

1. You are a business analyst addressing who will receive weekly business
analysis status reports containing performance against actuals for your
current project. You are performing tasks from which knowledge area?
A. Requirements Analysis and Design Definition
B. Business Analysis Planning and Monitoring
C. Requirements Life Cycle Management
D. Solution Evaluation

2. You are a business analyst working on a project where the timing of the
business analysis work is early in the project life cycle. What type of business
analysis approach best fits this project?
A. Predictive
B. Agile
C. Adaptive
D. Iterative

3. What technique might be used when determining the business analysis

approach on a project?
A. Decision analysis
B. Mind mapping
C. RACI matrix
D. Scope modelling

4. Who is responsible for ensuring that the business analysis plan is compatible
with the project plan?
A. Business analyst
B. Project manager
C. Implementation SME
D. Project sponsor

5. What key input is used to plan the business analysis approach for a project?
A. Business need
B. Business case
C. Business goals
D. Strategic plan

6. A RACI matrix describes the roles of stakeholders involved in business

analysis activities. What does RACI stand for?
A. Responsible, Accessible, Contacted, Informed
B. Responsible, Accountable, Consulted, Involved
C. Responsible, Accountable, Consulted, Informed
D. Responsible, Accountable, Coordinated, Involved

7. You have an implementation deadline for meeting a specific requirement on

your current project. What requirements attribute indicates how soon a
requirement is needed?
A. Status
B. Priority
C. Urgency
D. Complexity

8. Which statement about conducting stakeholder analysis for the business

analysis activities on a project is false?
A. Done as long as business analysis work continues
B. Conducted during the project phase to which it applies
C. Performed as soon as the business need is identified
D. Determines stakeholder influence and levels of authority

9. All of the following tasks are performed when planning and monitoring
business analysis activities except:
A. Plan business analysis governance.
B. Conduct stakeholder analysis.
C. Plan business analysis approach.
D. Determine solution approach.

10. Which business analysis stakeholder role is involved with all business
analysis activities on a project?
A. Domain SME
B. Implementation SME
C. Business analyst
D. Project manager

11. When identifying business analysis performance improvements, what

technique allows you to determine the metrics used for measuring
performance and determining how those metrics may be tracked?
A. Risk analysis and management
B. Metrics and KPIs
C. Surveys or questionnaires
D. Root cause analysis

12. The business analyst has defined how, when, and why the business analysis
team will work directly with project stakeholders to develop requirements.
What deliverable contains this information?
A. Governance approach
B. Stakeholder engagement approach
C. Information management approach
D. Business analysis approach

13. You are currently planning the business analysis information management
approach for your project. What activities will you be performing as part of
this task?
A. Plan traceability, plan reuse, and define decision making.
B. Define requirements attributes, plan traceability, and plan reuse.
C. Decide storage, define requirements attributes, and analyze stakeholders.
D. Plan change control, plan traceability, and decide level of abstraction.

14. What performance measures will the business analyst define for business
analysis activities and deliverables on a project?
A. Variables
B. Metrics
C. Measures
D. Forecasts

15. What business analysis deliverable is a guideline or direct input to all tasks
found in the Business Analysis Planning and Monitoring knowledge area?
A. Business analysis performance assessment
B. Business analysis approach
C. Business analysis governance approach
D. Business analysis information management approach

16. When planning business analysis activities, the business analyst may break
down the project tasks and then estimate the amount of work each task will
require. What technique are they using?
A. Decision analysis
B. Functional decomposition
C. Process modelling
D. Risk analysis

17. At the beginning of Business Analysis Planning and Monitoring activities,

the BABOK® Guide recommends that the business analyst create which two
planning deliverables?
A. Stakeholder Engagement Approach and Governance Approach
B. Business Analysis Approach and Stakeholder Engagement Approach
C. Governance Approach and Information Management Approach
D. Information Management Approach and Business Analysis Approach

18. What knowledge area allows the business analyst to define their approach
for tracing project requirements?
A. Requirements Analysis and Design Definition
B. Business Analysis Planning and Monitoring
C. Solution Evaluation
D. Requirements Life Cycle Management

19. All of the following types of requirements may be candidates for reuse on
your project, except:
A. Quality standards
B. Business processes
C. Transition requirements
D. Service level agreements

20. When planning how to address requests for change, the business analyst
should consider the cost and time estimates of the requested change, its
associated benefits and risks, and the:
A. Wording of the change request
B. Assumptions and constraints
C. Recommended course of action
D. Prioritization of the change

1. What governs the performance of all Strategy Analysis tasks?

A. Enterprise analysis plan
B. Business analysis approach
C. Project management plan
D. Governance approach

2. Which Strategy Analysis task produces the solution scope as an output?

A. Define future state.
B. Define change strategy.
C. Analyze current state.
D. Define solution scope.

3. Strategy Analysis tasks focus on documenting what type of requirement?

A. Stakeholder
B. Solution
C. Transition
D. Business

4. What term describes the outcome of a change that allows an enterprise to

satisfy a need?
A. Solution
B. Opportunity
C. Benefit
D. Capability

5. What defines the business problem for which the business analyst is seeking
a solution?
A. Business case
B. Business objectives
C. Business goals
D. Business need

6. Industry structure might present constraints, dependencies, or drivers on

the current state of the enterprise. This area is a source of ____________
influencers found when analyzing the current state.
A. Internal
B. Competing
C. External
D. Business

7. What output contains the results of the business analyst assessing the
capability gaps between existing and new capabilities of the organization?
A. Business case
B. Change strategy
C. Solution scope
D. Business requirements

8. When assessing risks during Strategy Analysis, the business analyst should
consider all of the following elements except:
A. Unknowns
B. Proximity
C. Constraints
D. Dependencies

9. What four dimensions are addressed in a balanced scorecard?

A. Learning and growth, transition states, customer, supplier
B. External business process, internal business process, customer, financial
C. Gap analysis, change strategy, solution scope, business requirements
D. Learning and growth, business process, customer, financial

10. When building a change strategy, decision analysis can be used to compare
the ____________ of implementing a proposed solution against the
____________ to be gained.
A. Benefits; costs
B. Risks; benefits
C. Costs; benefits
D. Risks; costs

11. When analyzing the current state, the business analyst looks at the scope of
decision making at different levels in the organization. What element of the
current state are they looking at?
A. Internal assets
B. Business architecture
C. Policies
D. External influencers

12. Who typically approves the change strategy and solution scope and
authorizes funding for the resulting project?
A. End user
B. Sponsor
C. Domain SME
D. Customer

13. Which business analysis technique allows the business analyst to leverage
existing materials to analyze the current state of the enterprise relative to a
business need?
A. Process modelling
B. Document analysis
C. State diagrams
D. SWOT analysis

14. The business analysis team has analyzed the current state and defined the
desired future state of the enterprise. What is the team’s most likely next
step?
A. Performing a gap analysis
B. Assessing risks
C. Defining the change strategy
D. Engaging stakeholders

15. What deliverable contains the preliminary analysis of solution alternatives or

options to determine how and whether each option can provide an expected
business benefit?
A. Change strategy
B. Business need
C. Strategic analysis
D. Feasibility study

16. What describes the specific end results an organization is seeking to achieve
and the measures to objectively assess if these end results have been
achieved?
A. Business case
B. Business objectives
C. Business goals
D. Business need

17. The business analyst is looking at the current state of an existing system and
trying to figure out how to improve the efficiency of that system. What level
of the enterprise is the business need being defined from?
A. From the top-down
B. From the bottom-up
C. From middle management
D. From external drivers

18. When defining solution scope, which stakeholder role participates in

allocating new capabilities to solution components and determining what is
required to deliver those capabilities?
A. Business analyst
B. Domain SME
C. Project manager
D. Implementation SME

19. During Strategy Analysis, which technique allows the business analyst to
break down business goals into achievable objectives and measures?
A. Root-cause analysis
B. Business rules analysis
C. Functional decomposition
D. Organization modelling

20. What has been defined when all of the Strategy Analysis knowledge area
tasks are complete?
A. Solution scope and change strategy
B. Business requirements and solution approach
C. Solution scope and solution approach
D. Business case and required capabilities

1. Which Requirements Life Cycle Management task seeks approval and signoff on
requirements or designs?
A. Obtain requirements sign-off.
B. Communicate requirements.
C. Approve requirements.
D. Assess requirements changes.

2. Which document determines how the business analyst obtains approval of

business analysis information with their stakeholders?
A. Business analysis approach
B. Project management plan
C. Change strategy
D. Governance approach
3. What stakeholder is responsible and accountable for the project scope?
A. Project sponsor
B. Business analyst
C. Project manager
D. Process owner

4. The BACCM™ states that the business analyst is responsible for extending
value beyond the current initiative they are working on. This is done by:
A. Ensuring the solution meets the business need
B. Analyzing content of the current enterprise
C. Maintaining requirements and designs for reuse
D. Managing and evaluating proposed changes

5. Which of the following business analysis work products must be traceable to

a business requirement?
A. Solution and stakeholder requirements
B. Other requirements and designs
C. Solution components and scope
D. Business rules and objectives

6. Three business analysis deliverables are inputs to several Requirements Life

Cycle Management tasks. They are used to influence and guide the business
analyst in managing requirements. Which of the following deliverables is not
one of the three inputs?
A. Governance approach
B. Information management approach
C. Change strategy
D. Business analysis approach

7. You are defining the traceability approach for your requirements. You want
to make sure that the business analysis team traces the relationship between
functional requirements and the solution components that implement those
requirements. This is an example of which traceability relationship?
A. Satisfy
B. Derive
C. Validate
D. Depends

8. You are a business analyst tasked with ensuring that stakeholders with
approval authority agree about the requirements that the solution should
meet. You are most likely performing tasks from which knowledge area?
A. Business Analysis Planning and Monitoring
B. Strategy Analysis
C. Requirements Life Cycle Management
D. Solution Evaluation

9. Which of the following techniques can be applied when tracing

requirements?
A. Data flow diagrams
B. Use cases and scenarios
C. Functional decomposition
D. Decision analysis

10. What states of requirements outputs are contained in the Requirements Life
Cycle Management knowledge area tasks?
A. Analyzed, allocated, traced, and confirmed
B. Traced, maintained, prioritized, and approved
C. Stated, analyzed, unconfirmed, and verified
D. Approved, analyzed, prioritized, and traced
11. What is another name for an organized peer-level review of a requirements
document?
A. Business rules analysis
B. Brainstorming session
C. Focus group
D. Requirements workshop

12. Requirements that are intended for reuse reflect what view of the
organization?
A. Enterprise level
B. Current state
C. Ongoing operations
D. Future state

13. When prioritizing requirements, which prioritization factor takes into

account the likelihood that a requirement will change?
A. Penalty
B. Benefit
C. Stability
D. Dependency

14. Which guideline or tool is used during requirements prioritization to

understand the relationship with other requirements and work products?
A. Business constraints
B. Solution scope
C. Governance approach
D. Requirements architecture

15. The business analyst receives input from a stakeholder regarding the
impacts of technical dependencies on a specific stakeholder requirement.
Which stakeholder is most likely to be providing this input?
A. Domain SME
B. Implementation SME
C. Project manager
D. Operational support

16. When defining your approach to requirements traceability on your project,

what levels will you choose from when deciding how to trace the
requirements?
A. Business, stakeholder, or solution
B. Capability, conditions, or constraints
C. Individual, model, or feature
D. Requirements, components, or artifacts

17. The requirements life cycle begins with the representation of a business need
as a requirement. When does the requirements life cycle end?
A. When a solution representing the requirements is retired
B. After the solution representing the requirements is developed
C. Once the solution representing the requirements is implemented
D. When the operational solution meets the business need
18. You are a business analyst assessing a proposed change to a set of
requirements. Your project is being developed in an adaptive fashion with
iterative and incremental implementation techniques. How might you
handle your impact analysis?
A. Impact analysis must be informal.
B. Impact analysis must be formal.
C. Impact analysis may be informal.
D. Impact analysis may be formal.

19. What is the basis for requirements life cycle management during a project,
ensuring that proposed requirements support business needs?
A. Business case
B. Business need
C. Solution scope
D. Desired outcome

20. All of the following are elements of the approve requirements task except:
A. Capabilities and processes
B. Understand stakeholder roles
C. Track and communicate approval
D. Conflict and issue management

1. Who determines what BABOK® Guide tasks are appropriate for their
project?
A. Portfolio governance board
B. Business analysis team
C. Program or project manager
D. Key project stakeholders
2. Which statement about business analysis stakeholders is false?
A. They are likely to participate in business analysis tasks.
B. They are a set of roles that must be filled for the project.
C. They have a vested interest in the project and its outcome.
D. They interact with the business analyst in specific ways.
3. What term is used to define an area undergoing analysis, including both an
organization and its external stakeholders?
A. Domain
B. Solution
C. Requirement
D. Scope
4. Which statement best describes the relationship between the lead business
analyst (BA) and project manager (PM) when planning the resources and
tasks for business analysis activities?
 A. BA manages all stakeholders; PM manages project team.
B. BA assigns all team roles; PM manages team work efforts.
C. BA oversees project processes; PM manages overall project.
D. BA manages business analysis work; PM manages overall project.
5. The business analysis plan is typically with and is a of the overall project
plan.
A. Estimated, element
B. Managed, subproject
C. Integrated, component
D. Produced, subset
6. What output is produced from conducting stakeholder analysis?
A. Stakeholder summary matrix and chart
 B. Stakeholder roles and responsibilities
C. Stakeholder RACI matrix and onion diagram
D. Stakeholder list, map, or personas
7. What does the Business Analysis Core Concept Model (BACCM™) define?
A. Roles and characteristics of stakeholder groups and individuals
B. Conceptual framework for the business analysis profession
C. Levels or types of requirements that will be defined for a project
D. Key terms and definitions used by the business analysis team
8. What describes the parts of the enterprise a change will impact?
A. Business analysis scope
B. Change scope
C. Methodologies, approaches, and techniques
D. Underlying competencies
9. Which knowledge area’s activities are often performed as pre-project work?
A. Solution Evaluation
B. Strategy Analysis
C. Requirements Analysis and Design Definition
D. Requirements Life Cycle Management
0. Your organization has received a customer complaint about errors that the
customer encountered when trying to place an order on the company
website. As a result, a business need is evaluated. At which level of the
enterprise was this business need identified?
A. Top-down
B. External drivers
C. Middle management
D. Bottom-up
11. What describes an organization’s business processes, software, hardware,
people, operations, and projects?
A. Business architecture
B. Strategic architecture
C. Enterprise architecture
D. Technical architecture
2. The business analysis team is defining new capabilities for a current software
system along with the potential value expected from these changes. Which
task are they performing?
 A. Perform gap analysis
B. Analyze current state
C. Define future state
D. Define change strategy
3. Ginger has decided that making a new, innovative sales application available
to the company’s sales force is a way to increase sales revenue in the future.
Her company and their competitors have not used this technology in this
way before. Which type of risk tolerance does this example illustrate?
A. Risk-averse
B. Risk-seeking
C. Risk-neutral
D. Risk-ready
4. Which technique compares an organization’s strategies, operations, and
processes against the “best-in-class” strategies, operations, and processes of
their competitors and peers?
A. Decision analysis
B. Benchmarking
C. Feasibility study
D. Brainstorming
5. What type of elicitation is taking place when a business analyst uses a
software prototype to elicit and confirm user requirements regarding the
usability of the interface?
A. Contextual
B. Collaborative
C. Experiment
D. Research
6. Which technique is used when managing stakeholder collaboration to
stimulate teamwork and collaboration?
A. SWOT analysis
B. Observation
C. Prototypes
D. Collaborative games
7. You are preparing to elicit requirements from a group of key stakeholders.
Which of the following high-level preparation activities will you not be
performing?
A. Determine work products.
B. Conduct a contextual inquiry.
 C. Decide the elicitation techniques.
D. Establish elicitation logistics.
8. All of the following are inputs, guidelines, or tools used when confirming
elicitation results except:
A. Elicitation results (confirmed)
B. Elicitation activity plan
C. Elicitation results (unconfirmed)
D. Existing business analysis information
9. As part of your elicitation efforts, you are inspecting a person’s work
environment for the tools and information assets they use to perform their
daily work. Which type of observation are you performing?
A. Active observation
B. Contextual inquiry
C. Passive observation
D. Temporary apprentice
0. What output is produced when preparing for elicitation?
A. Business analysis information
B. Stakeholder engagement
C. Elicitation results (confirmed)
D. Elicitation activity plan
1. When does the requirements life cycle begin?
A. With development of a solution
B. With representing a need as a requirement
C. With retiring all or part of a solution
D. With approval of a business case
2. What traceability relationship is used when you are including a requirement
that is necessary only if another requirement is implemented?
A. Necessity
B. Effort
C. Satisfy
D. Derive
3. Which deliverable defines how requirements will be managed for reuse in an
organization?
A. Business analysis approach
B. Governance approach
 C. Requirements architecture
D. Information management approach
4. What key input should be available to the business analyst when they are
preparing to prioritize requirements?
A. Designs
B. Requirements
C. Proposed change
D. Solution scope
5. What are the things you believe to be true on your project but that you have
not actually verified?
A. Capabilities
B. Constraints
C. Assumptions
D. Limitations
6. What types of requirements are typically developed using the tasks found in
the Requirements Analysis and Design Definition knowledge area?
A. Business
B. Stakeholder
C. Solution
D. All of the above
7. Which of the following tasks is not part of the Requirements Analysis and
Design Definition knowledge area?
A. Verify requirements.
B. Allocate requirements.
C. Define solution options.
D. Validate requirements.
8. You have decided to prioritize your solution requirements based on a cost-
benefit analysis of their relative value to the organization. What is your basis
for prioritization?
A. Policy compliance
B. Business risk
C. Technical risk
D. Business value
9. You are describing the key objectives of modelling the project’s requirements
to the project manager. The first objective is to understand what models are
appropriate for the business domain and solution scope. What is the second
 objective?
A. Decompose business analysis information into components.
B. Explicitly represent requirements and their attributes.
C. Articulate requirements at the right level of abstraction.
D. Define measurable evaluation criteria for each requirement.
0. Which task is an ongoing process to ensure that stakeholder, solution, and
transition requirements align to the business requirements?
A. Allocate requirements.
B. Validate requirements.
C. Organize requirements.
D. Verify requirements.
1. What is a key distinction between Solution Evaluation knowledge area tasks
and similar tasks performed as part of Strategy Analysis or Requirements
Analysis and Design Definition?
A. Iterative and incremental approach to doing work
B. Existence of a working solution or solution component
C. Involvement of the testing team and the business analyst
D. Level of detail found in the actual work efforts
2. Which of the following items is not a stage of solution development?
A. Pilot release
B. Proof of concept
C. Network diagram
D. Operational release
3. Which element is not one of the five elements used to analyze performance
measures?
A. Risks
B. Trends
C. Complexity
D. Accuracy
4. Which technique assists you in understanding current business decisions as
part of assessing solution limitations?
A. Functional decomposition
B. Business rules analysis
C. Decision analysis
D. Process modelling
5. Which tools and guidelines are used when recommending actions to increase
solution value?
A. Business objectives, current state description, and solution scope
B. Risk analysis results, change strategy, and business objectives
C. Business objectives, future state description, and change strategy
D. Risk analysis results, current state description, and solution scope
6. Sam has worked for you for 11 months and has commented several times
how much he appreciates all the coaching he has received while working for
you. He stated that he has learned a lot just by observing your leadership
style when working with others in the organization. This is an example of
which of the following types of power?
A. Reward power
B. Expert power
C. Legitimate power
D. Referent power
7. Haley is a junior business analyst assigned to job shadow a senior user to
discover how this user does their daily job. What business analysis technique
is Haley using?
A. Brainstorming
B. User stories
C. Observation
D. Interviews
8. Experienced business analysts are familiar with existing solutions and their
capabilities within the organization. This allows them to effectively:
A. Recommend appropriate team members to carry out the solution.
B. Challenge the “as-is” state and create new paradigms.
C. Identify, assess, and implement changes to those solutions.
D. Document those existing solutions to expedite project delivery.
9. What is the formula for calculating the number of lines of communication in
a network?
A. (n × (2n))/2
B. (n × (n-2))/2
C. (n × (n-1))/2
D. (n × (n-1))/4
0. You are a business analyst applying leadership and facilitation skills to help a
larger team reach a decision on a set of solution requirements. You are
exhibiting skills from which underlying competency area?
A. Analytical thinking
B. Behavioral knowledge
C. Communication skills
D. Interaction skills