ZTE WP832

CDMA Wireless Phone

User Guide

Copyright © 2009 by ZTE Corporation

All rights reserved.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to
make modifications on print errors or update specifications without prior
notice. The information on the package is only for your reference.
Images are for you reference only.
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ZTE Plaza, Keji Road South, Hi-tech Industrial Park, Nanshan District, Shenzhen,
P.R.China
Zip Code: 518057 Http://www.zte.com.cn Service Hotline: +86-755-26779999

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 Know Your Phone

LCD Screen

Scrolling key
MENU/SELECT MESSAGE
CLR/BACK
Number key EXIT
EXT PWR CALL/REDIAL

# key Hand-free
* key
There are two ZTE WP832 models. One needs UIM card inserted in and the
other does not need.
Section or function marked with “★”is only available to the model with UIM
card. Otherwise, it is available to both models.

Key Instruction
Key Description
MENU/SELECT key It is used to enter main Menu, select or confirm options in
Menu, or confirm the character chosen in condition of
character input.

CLR/BACK Key It is used to erase input information, or cancel operating, exit

to previous interface.

MESSAGE key This is the shortcut key to enter message menu. 2

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 Number key Use the number keys to enter numbers and characters.

# key, * key It differs in different mode, option or function menu. In standby

state, hold the # key to enable the keypad lock.

EXT PWR Lights on when the phone is connected to external power

supply.

Scrolling key Press these keys to scroll cursor to the left, right, up or down
when inputting characters or selecting items. In standby state,
press Left key to enter Recent Calls menu, press Right key to
view Contacts records, hold Up key to enable the Silence all
function. Press Up/Down key to adjust the conversation volume
during a call.

EXIT Key It is used to power on/power off or exit from any window
interface to standby state.

CALL/REDIAL key In condition of off-hook or hand-free, press this key to make a

call after having entered the telephone number intended for
calling or entered the last called telephone number.

Hand-free key If you are using the handset to call and want to transfer the
call to the speakerphone, press “Hand-free” key and hang up
the handset to put conversation on the speakerphone.

Interface Icons

Icon Description Icon Description

Signal strength New Message

Mute Incoming call or calling

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 Keypad lock Alarm clock
New Voice Mail Power Indicator

Technical Specifications
Dimensions L×W×H: 195×175×81mm;
Weight: 870g (Battery Included)
Frequency Range: UL:824 ～849MHZ; DL:869 ～894MHZ
Battery: 1200mAh Ni-MH
Continuous talk time: 2h (Subject to Network)

Installation
1. Phone
Connect phone set and handset with the phone cord.

2. Antenna
Install antenna to antenna connector ANT. Hold the plastic stick of the antenna and
rotate the metal screw cap in clockwise direction to fix it up. Do not rotate antenna
directly.
3. External power adapter
Plug the external power adapter to the external AC socket 100V ～240V.

4. UIM card“★”
Power off phone, open the bottom cover of the UIM card before insert or removing the
UIM card. Slide the UIM card into the UIM slot. Make sure that the metal connector is
facing downwards. And the beveled corner matches with the UIM slot. Close the UIM
card holder back to fix the UIM card and press the cover back.
5. Connect to computer
Connect the data cable to computer and phone’s DATA interface. With relative
software installing in computer, you can access network.
Note: Do not insert or remove data cable when power is on.

How to power on/off

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 ‹ Switch the power toggle switch (BATT) to “I” side which located at the phone’s
back to power on the battery. Hold the key to power on the phone.
‹ In state of power-on, press and hold the key to power off the phone.
※ As usual, suggest make use of external power supply. When power down
or unavailable power supply nearby, you can use battery for backup.

How to Make a Call

1. Pick up the phone receiver or press the Hand-free key.
2. Enter the telephone number by using the Number keys (add the area code when
making a long distance call) or select from Contacts.
3. Press the CALL/REDIAL Key to make the call or wait for seconds to send
automatically.

Voice Mail
Before using Voicemail, please consult with service provider to confirm that the voice
mailbox has been activated.
The system automatically sends a message to your phone informing a new voice
message. Read the message and then dial voice mail box number to listen to your
voice message.
To read your voice mail, hold “1” key to dial voice mail box number in standby state.

How to Access Network

Make sure the data cable is connected well with PC and phone. Then you can access
network by “ZTE Dial-Up software” on the CD which offered with phone. If you use the
USB port, first install the “USB Driver” on the CD.

Message
Select Menu → Messages.
¾ Select Create Message to create new message: key in receiver’s phone number
or select in Contacts list, select Continue to input message text, and then select
Continue to Send the message or Save the message in OutBox.
¾ Select InBox to view messages received.
¾ Select OutBox to view the stored messages.
¾ (“★”)Select UIM to view the messages saved in UIM card.
¾ Select Erase Messages to erase certain messages. 5

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 ¾ Select Voice Mail to read the messages and dial voice mail number to listen to the
voice message following guide prompt.
¾ Select Preformatted Messages to send the Preformatted Messages.
¾ Select Message Settings to make necessary message settings.
¾ Select Send To Multi to edit and send one message to the multi receiver.

Speed Dial List

In standby state, you can make a Speed Dial of stored number by keying in digit (2-9).
1. Select Menu → Contacts → Find/View All to search for the record you want to
set as speed dial number, press MENU/SELECT key.
2. Move to number in window, press MENU/SELECT key.
3. Scroll to select Add to Speed Dial.
4. Select a slot in list, press MENU/SELECT key.

PIN code and PUK code

‹ PIN Code is used to encrypt the security settings menu. Input right PIN code to
enter security settings menu.
‹ For “without UIM card” phone model, the default PIN code is 0000.Three
consecutive inputting wrong PIN code can cause restarting of phone.
‹ “★” For “with UIM card” phone model, three consecutive inputting wrong PIN
code can cause locking of UIM card. To unblock, you need PUK. PIN code and
PUK code may be offered together with the UIM card. If not, contact with
network operator.

Text Input
Operation Method
Input Letters Multitap Input—“ABC” or “abc”, press the corresponding
letter/digit key till the letter appears. Press * key to switch
between capitalization and lowercase. Press * key twice to
enter capitalization case, perss * key again to get back to
lowercase.

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 Input Words eZiText Input—“Eng”, press the letter/digit keys corresponding
to the word one by one until the word appears on the screen. If
the word displayed is not the word you want, press Up/Down
key to look for another matching word. Then press
MENU/SELECT key to confirm.

Input Digits Numbers Input—“123”, press digit key once.

Input Symbol In Symbols input mode, press the number keys and
Up/Down key to select corresponding symbol.
In Multitap Input mode, press “1” key till the symbol (common
symbols) appears.
In Numbers or eZiText Input mode, press “#” key, then you
can select the symbol by pressing Up/Down key.

Input Space Press “0” key, except for being in numbers and symbols mode.

Erase Character Press CLR/BACK key.

Erase all the Hold CLR/BACK key till all the characters to be erased.
characters

Move cursor left Press Left/Right key.

or right

Change input Select input text mode listed in, and press MENU/SELECT Key
mode to confirm. Or press # key to change input mode.

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 Menu Tree
1.Contacts 3. Recent Calls
1.1 Find 3.1 All Calls
1.2 View All 3.2 Missed Calls
1.3 Add New 3.3 Incoming Calls
1.4 Add to UIM (“★”) 3.4 Outgoing Calls
1.5 UIM (“★”) 3.5 Call Timers
1.6 Business
1.7 Personal
4. Extra
1.8 Speed Dial List 4.1 Alarm
1.9 Memory Status 4.2 Calculator
4.3 World Clock
2. Messages 4.4 Hotline
2.1 Create Message 4.5 Autodial Timer
2.2 Inbox
2.3 Outbox
5. Phone Info
2.4 UIM (“★”) 5.1 Edit
2.5 Erase Messages 5.2 List
2.6 Voice Mail 6. Settings
2.7 Preformatted Messages 6.1 Silence All
2.8 Message Settings 6.2 Supp. Services
2.9 Send To Multi 6.3 Sound
6.4 Display
6.5 Alarm Option
6.6 Security
6.7 Minute Alert

Menu Function
Hereinafter are brief instructions on menu functions of the phone.
Function Description Selection
Add contact Save phone number Menu→ Contacts→ Add New

Search contact Search for a contact record Menu→ Contacts→ Find

View records View the corresponding records Menu→ Contacts→ View All/Business
in list /Personal/ Speed Dial List

Memory Status View the number of saved records Menu→ Contacts→ Memory Status
and maximum number of records
capacity in phone and UIM(“★”)
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 Preformatted Some common used messages Menu→ Messages→ Preformatted
Messages preformatted Messages

Voice Mail Receive and listen to Menu→ Messages→ Voice Mail

Voice messages

Send To Multi Send messages to Multi-receivers Menu→ Messages→ Send To Multi

Recent calls View or dial recent calls Menu→ Recent Calls→All/ Missed
/Incoming/Outgoing Calls

Alarm clock Set alarm alert time Menu→ Extra → Alarm

Calculator Execute basic math calculation Menu→ Extra → Calculator

World Clock View the time of cities in the world Menu→ Extra → World Clock

Hotline Set the phone to automatically dial Menu→ Extra →Hotline

out the hotline number, when pick
up the receiver or press Hand-free
key and wait for certain time

Autodial Timer Set the time for Autodial after keying Menu→ Extra →Autodial Timer
in phone number in condition of
off-hook or hand-free.

Phone Info Edit and list the number information Menu→ Phone Info
of your phone

Call Waiting Put the current call on hold to answer Menu→ Settings→ Supp. Services
the other incoming call → Call waiting

Call Forwarding Forward an incoming call to a Menu→ Settings→ Supp. Services

designated phone number → Call Forwarding

Volume Set the volume of Ringer Menu→ Settings→ Sound→ Volume

/Handfree/Handset → Ringer/Handfree/Handset

Menu/ Time Set format of Menu/Time Menu→ Settings→ Display

/Date Format /Date → Menu/Time/Date Format

Phone Reset Restore Factory Default Menu→ Settings→ Security

→Phone Reset

InComingCall Barring certain incoming Menu→ Settings→ Security

Bar number → InComingCall Bar

PIN Change Change the PIN code Menu→ Settings→ Security

→PIN Change

Lock Code Set or change the Keypad Lock Menu→ Settings→ Security 9

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 Code (the default Lock Code →Lock Code
is 0000）

PCO Set the PCO (Public Charge Office). Menu→ Settings→ Security
This function needs local network’s →PCO
support (the default password is 4321)

IDD PIN Set the IDD PIN code (the Menu→ Settings→ Security
default IDD PIN code is 0000) →IDD PIN

Call Limit Barring certain call Menu→ Settings→ Security

→Call Limit

Warning and Maintenance

‹ Some electronic devices are susceptible to electromagnetic interference sent by
the phone if inadequately shielded. Keep using the phone at least 20 cm or as far
away as you can from TV sets, radio and other automated office equipment so as
to avoid electromagnetic interference
‹ Operating the phone may interfere with medical devices like hearing aides and
pacemakers, or other medical devices in hospital. Consult a physician or the
manufacturer of the medical device before using the phone.
‹ Be aware of the usage limitation when using the phone at places such as oil
warehouses, or chemical factories, where there are explosive gases or explosive
products being processed, because even if your phone is in idle state, it still
transmits radio frequency (RF) energy. Therefore, power off your phone if
required.
‹ Do not touch the antenna while calling.
‹ Keep the phone out of the reach of small children. The phone may cause injury if
used as a toy.
‹ Do not put other things on the terminal to avoid overlaying radiator.
‹ Keep the antenna free from obstructions and position the antenna straight up.
This will ensure best call quality.
‹ Use original accessories or accessories that are authorized by the manufacturer.
Using any unauthorized accessories may affect your phone’s performance, and
violate related national regulations about telecom terminals, or even endanger
your body.
‹ As your phone can produce electromagnetic field, do not place it near magnetic
items such as computer disks.
‹ Do not expose your phone to direct sunlight or store it in hot areas. High 10

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 temperatures can shorten the life of electronic devices.
‹ Prevent liquid from leaking into your phone.
‹ Disconnect external power supply and do not use your phone during
thunderstorm.
‹ Unplug the external power adapter or remove battery when your phone is not in
use, esp. for a long period of time.
‹ It is highly recommended to charge the battery before initial use. The battery
might have been discharged during storage and delivery.
‹ Do not unplug the connector of the data cable from the phone, and not install or
remove battery, when the power is on.
‹ Do not attempt to disassemble the phone by yourself. Non-expert handling of the
devices may damage them.
‹ The phone is non-waterproof, keep it dry and store in shady and cool place.
‹ If you want to clean your phone, please use clean fabric that is a bit wet or
anti-static. Do not use harsh chemical cleaning solvents or strong detergents to
clean your phone, such as alcohol, dilution agent and benzene. Power-off your
phone before you clean it.
‹ Please setup volume to middle level when using the phone at the first time.

Limit Warranty
The warranty does not apply to defects or errors in the product caused by:
(a) Reasonable abrasion.
(b) Misuse including mishandling, physical damage, improper installation,
unauthorized disassembly of the product.
(c) Water or any other liquid damage.
(d) Any unauthorized repair or modification.
(e) Power surges, lightning damage, fire, flood or other events outside ZTE’s
reasonable control.
(f) Use of the product with any unauthorized third party products such as generic
chargers.
(g) Any other cause beyond the range of normal usage for products.
End User shall have no right to reject, return, or receive a refund for any product from
ZTE under the above-mentioned situations.
This warranty is end user’s sole remedy and ZTE’s sole liability for defective or
nonconforming items, and is in lieu of all other warranties, expressed, implied or
statutory, including but not limited to the implied warranties of merchantability and 11

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 fitness for a particular purpose, unless otherwise required under the mandatory
provisions of the law.

Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or
consequential damages resulting from or arising out of or in connection with using this
product, whether or not ZTE had been advised, knew or should have known the
possibility of such damages.

Declaration
We, ZTE Corporation, declared that:
„ The user is cautioned that changes or modifications not expressly approved by the

manufacturer could void the user’s authority to operate the equipment.

„ This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may

cause undesired operation.

„ The antenna(s) used for this transmitter must be installed with providing a separation

distance of at least 20cm from all persons.

„ NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation.

This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

—Reorient or relocate the receiving antenna. 12

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 —Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user‘s authority to operate the equipment.

Troubleshooting
If ZTE WP832 appears following phenomenon in the process of application, please
read following relative information at first. If the problems still can not be solved,
please contact with the distributor or service provider.
Problem Check Point
No Dial Tone when off-hook. Hook on and hook off receiver again.
No corresponding response from Power off and then power on again.
the interface of keypad system
(After several attempts).
Incorrect display of system time. Check whether the system signal is too weak.
No display on screen when Check whether the battery has electricity, or it
disconnect external power is damaged; or power on the phone again.
supply.
Press CALL/REDIAL key, but no Check whether you have hooked off (Notice:
number is sent. Be sure to hook off before sending the
number when making a call.)
There is incoming call, but no Please check the mute mode and the volume
prompt ring tone is heard. of ring tone.
There is no prompt tone when the Please check whether the alarm clock is
alarm clock has reached the time. enabled or not.
Certain call cannot be received. Check whether the number is restricted in
incoming list.
Cannot send short message. Please check the network condition.

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 Other abnormal phenomenon. Please first refer to user manual, then check
whether the power is connected correctly or
not, if there are no problems, please power off
and re-start the phone again.

Declaration of RoHS Compliance

To minimize the environmental impact and take more responsibility to the earth we
live, this document shall serve as formal declaration that the ZTE WP832
manufactured by ZTE CORPORATION are in compliance with the Directive
2002/95/EC of the European Parliament - RoHS (Restriction of Hazardous
Substances) with respect to the following substances:
（1）Lead (Pb)
（2）Mercury (Hg)
（3）Cadmium (Cd)
（4）Hexavalent Chromium (Cr (VI))
（5）Polybrominated biphenyls (PBB’s)
（6）Polybrominated diphenyl ethers (PBDE’s)
The ZTE WP832 manufactured by ZTE CORPORATION, meet the requirements of
EU 2002/95/EC; however, some assemblies are customized to client specifications.
Addition of specialized, customer-specified materials or processes which do not meet
the requirements of EU 2002/95/EC may negate RoHS compliance of the assembly.
To guarantee compliance of the assembly, the need for compliant product must be
communicated to ZTE CORPORATION in written form.
This declaration is issued based on our current level of knowledge. Since conditions
of use are outside our control, ZTE CORPORATION makes no warranties, express or
implied, and assumes no liability in connection with the use of this information.

For this product's Recycling Manual based on WEEE directive, please send email to
inquiry or visit the website below to download:
WWW: http://ensupport.zte.com.cn
E-mail: [email protected]

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