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B Aas Express PublishingScope and Sequence — Topic Vocabulary Function Word Processing: Guide ‘agenda, blank, business card, calendar, create, Talking about Uses ‘document, fax cover, memo, report, résumé, template, |time word processing 2. |Word Processing: |Manual close, copy, cut, delete, edt, open, paste, redo, save, | Changing your Actions ssave as, select, undo mind 3 | Word Processing: |Memo ‘bold, bullet, center, column, font, format, indent, ital, | Making a Formatting ‘margin, spacing, spell check, underline suggestion 4 | Spreadsheets: | E-mail ‘analyze, balance sheet, budget, data, database, | Asking about a Uses ‘equation, function, sales invoice, spreadsheet, source timecard, track, workbook '5 | Spreadsheets: | Webpage ‘calculate, chart, clear contents, clear formats, equal | Clarifying ‘Actions ‘sign, iter, formula, formula bar, insert, sort, table, value |instructions 6 |Spreadsheets: [Troubleshooting border, cel, column, lock, merge, printing area, row, — | Describing Formatting guide set, shading, shrink to fit, spit, wrap familiarity 7 [Desktop ‘Advertisement [clip art, comprehensive layout, design, desktop Discussing Publishing 1 ‘publishing(DTP), graphic communications, online, on- | purpose screen, page layout, print, publish, WYSIWYG 8 [Desktop Note 'A4, conver, find/change, item style, kerning, leading, | Describing Publishing 2 letter, master page, paper size, PDF typography | degree 8 Image and ‘Advice column | blurry, design, fle format, layer, lossless compression, [Describing Design 1 lossy compression, photo, pixel, raster graphic, ‘expectations sharpening, scaling, thumbnail, vector graphic 70 |image and Instructions [blur clone, crop, recompose, red eye, resize, retouch, |Stating @ Design 2 sharpness, stamp, straighten, trim negative opinior 11 |Web Design and | Course ‘appearance, coding, content, CSS, functionality, | Describing Web ‘descriptions | navigation, usabilty, vsibilty, web design, web differences Development ‘development 12 |Web Browsing: |User's guide add-on, address bar, browser, Bookmark, cookie, | Providing Parts history, home page, search bar, tab, URL, webpage, _|options website 13 |Web Browsing: | Webpage ‘bookmark, disable, download, enable, enter, hang, _|Asking for help Actions link, load, login, log out, refresh 14 |Video ‘Advertisement audio input, bandwidth, codec, echo cancellation, Identifying a ‘Conferencing face-to-face, multipoint, output device, video bridge, | problem video conference, video conference system, visual input 16 |Social Media| E-mail ‘advertise, blog, forum, friend, group, handle, ink, | Making a profil, social media, social networking, trend predictionUnit 1 - Word Processing: Uses . Unit 2- Word Processing: Actions ....... Unit 8 - Word Processing: Formatting ... Unit 4 - Spreadsheets: Uses Unit 5 ~ Spreadsheets: Actions ........... Unit 6 - Spreadsheets: Formatting .. Unit 7- Desktop Publishing 1.2.2.0... Unit 8 - Desktop Publishing 2 . Unit 9 Image and Design 4............0.... Unit 10 - Image and Design 2 Unit 11 -Web Design and Web Development ... Unit 12-Web Browsing: Parts ... Unit 13 - Web Browsing: Actions ......... Unit 14-Video Conferencing . Unit 15- Social Media... Glossary... Table of Contents -10 212 14 16 18 92,Get ready! @ Before you read the passage, talk about these questions. 1. What kinds of documents are often produced using a word processing program? 2 Why are templates helpful when creating certain kinds of documents? Word Wizard is an award-winning word processing program. Everyone agrees itis. a ‘easy, speedy and effective. Starting from a blank page, you can create a simple ‘document or use the many advanced features. This program makes it easy to edit, format or erase text. You ‘can also save and print documents. In addition, there is @ spell check, a grammar check, and a thesaurus. You will be amazed at al the versatile features ithas to offer. But Word Wizard does more than create a simple document. It has templates to meet every computer User's needs. Looking for a job? There is a template to create a very professional résumé. Are you starting your own business? Word Wizard has templates for colorful and eye-catching business cards. Word Wizard helps manage your business, too. Templates for meeting ‘agendas, fax covers, memos, calendars, and reports ‘save you time and money! Check our website for even ‘more template options. Word Processing: Uses Reading @ Read the guide. Then, choose the correct Vocabulary © Match the words or phrases (1-6) with the answers. 1 What is the main purpose of the text? [A to desoribe a program's capabilities B to explain how to create a résumé © to compare two word processing programs D to give advice about creating business cards 2. Which of the following is NOT mentioned as a function of the word processing program? ‘A. creating memos B sending e-mails © making business cards D creating calendars 3. Whatiis available at the Word Wizard website? ‘A. additional templates B printing discounts © résumé writing tips D document creation instructions ns (A-F). agenda 4 __ template __ memo 5 _ create report 6 _ fax cover 1 2 3 ‘A. the first sheet sent with a fax B ashortletter © adescription of a meeting or other information D tomake something E alist of things to be addressed in a specific time F a preformatted file containing fields ready for information to be entered into them‘© Fill in the blanks with the correct words or phrases from Speaking the word bank. © With a partner, act out the roles below based on Task 7. 0 a TT blank résumé calendar business card memo template The boss sent out a regarding the company dress code, When you open a word processing document for the first time, ‘twill be A____helps you see what appointments you have for the week. ‘The salesman gave the CEO his 0 that the (CEO could contact him. Agood __shows the applicant's job experience. Use a ‘when creating certain documents so ‘that you don't have to figure out the formatting on your own, ‘Student A: You are an employee. Talk to Student B about: ‘+ aproblem creating a document accessing templates Using templates ‘Student B: You are an employee. ‘Talk to Student A about templates. © © Listen and read the guide again. What are the ‘benefits of the word processing program? Listening Writing © Use the conversation from © © Listen to a conversation between two employees. Task 8 to complete the ‘Mark the following statements as true (T) or false (F). customer survey below. = __ The man is creating a memo. * 2 __ The man's template will not open. WORD wizarD 3 __ The woman uses the templates frequently. Word Processing ® © Usten again and complete the conversation. IIIc Wel, need to type a4 and tm Overal, how fe starting from seratch. | can't get the format right. ms —— ‘Actually tis program has a2 for that. Really? had no idea. How do 18 2 a lok onthe 4 : — Okay. Then what? What is your favonte feature? Wel, _atbox that says “Templates So, |just click that? 2: Exactly. This has templates for ll kinds of things ike oS a Would you recommend this product oa frend?ord File Edit View Insert | Thank you for purchasing WritePress Office Edition, This guide will show you the basics of our newest word processing program. Let's get started! (Open WritePress and look at the start-up screen. To create a new blank document, click on the New Document icon. To open an existing document, click Ff to edit your document. To select an area, drag your cursor over the text. Then ‘open the Edit menu. You can copy, cut, and paste the | selected text, To delete selected text, simply press the Delete button on your keyboard. Ifyou make a mistake, the Edit menu has Undo and Ri To save your document, pull down the File menu an click Save. To save a file with a new name, click on Save As. Enter your new file name and choose the ‘appropriate file extension. Then click Save. After saving, you can close your document. Before you read the passage, talk about these questions. 11 What are the most common functions in word processing? 2 Why are word processing functions named after, reallfe actions? Read the manual. Then, choose the correct . answers. 41) Whats the main purpose ofthe text? Ato describe documents the program creates | B to give an overview of basic functions © tocexplan changes tothe new program to answer commonly asked questions 2 Where are the Cut and Paste functions? A inthe File menu in the Insert menu, B inthe Tools menu inthe Edit menu 3. Which of these functions is NOT mentioned in the guide? ‘A printing a document © selecting text B saving a document D copying text Match the words or phrases (1-8) with the definitions (A-H).. 1 __ open 5 _ redo 2 _ saveas 6 _ copy 3 _ close 7 _ select 4 _ edit 8 _ delete A to end or put away B to remove text from a document © to make changes to a document D to repeat an action E to access a document or program F to choose or mark text G to duplicate text H toassign a specific fle name or typesin word, vamed after ve correct 2 ‘am creates: tions gram tions ns? Insert menu Edit menu tioned in ing text agtext with the ‘© Read the sentences and choose the correct ‘words or phrases. + Liz saved/cut her document to make sure she i't lose her changes. 2 When you make a mistake, you often have to undo/paste it. 3 After finishing his work, John selected/closed the program, © © Listen and read the manual again. Why might you need to use the Cut function? Listening © © Listen to a conversation between an ‘employee and a manager. Mark the following statements as true (T) or false (F). + __ The woman is writing a company memo for her manager. 2 __ The man will copy and paste information from an e-mail 3 _ The woman already cut the quarterly projections. '® © Listen again and complete the conversation. Hey, Diane, | have a question about the memo 'm wating. 1 © the information about the merger? Yeah, that's a good idea. Just 2 that from the e-mail ‘Okay, great. fs there 3 yyou want me to add? Let me think about it Did you include the 4 for next quarter? Yes, ma'am, i's in there already. Fantastic. 5 ‘send it out before the meeting today. Okay. Thanks, Diane. 6 leave out ‘the quarterly projections. We're going over itn the meeting anyway. and Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. Student A: You are an employee. Talk to ‘Student B about: * acompany memo what information is needed What types of changes to make Student B: You are a manager. Talk to Student ‘A about a company memo. Writing © Use the conversation from Task 8 to complete the email below. From: —[email protected] To: —[email protected] ‘Subject: Memo for October 24 HiSteve, | reviewed your draft of the memo. Please make the following changes: Remember, the deadline is this afternoon, ‘Thanks, DianeWord Processing: Formatting Get ready! Reading @ Before you read the passage, talk about @ Read the memo. Then, choose the correct these questions. answers. 1 What are some ways to draw attention to parts 1. Whatis the main idea of the text? of a document? A to explain how to format a type of report 2 What changes can word processing users make B _toshow the formatting errors in a report {o the format of a page? © to suggest tips on producing reports faster D to explain the types of reports to produce co fccmimmemimemm © 2 What part of the budget report will employees ccenter on the page? A the department name paragraph headings | © the departmental name ] = _ D_expenciture summaries | use /. Follow these helpful ' Filter out unnecessary data for focused calct 3. Which of the following is NOT a formatting To add new information to a table, insert cell instruction? You can cle A Use italic text in rows. Gi tain i'n ln cig ail wr B Enter the repor ttle in bol | Qrrots, dike stant decided to {om hypothermia isha kia her arate ee Include three columns forthe budget | Alaskan wilderness. On their first mom. ; ‘a fire. He knew his | D Underline the department name. Ling toy et of tgeer down te theo he KowiuRveronitaict-@ — tisonf21] | Vocabulary iaveled afew miles down © Match the words or phrases (1-10) with the definitions (A~J). ae con ‘huge wal ofiein ont of them! Their rat {supplies ~ thee fo et his father | _ bold 6 __ spell check — italic 7 _ format — font 8 __ spacing ‘column 9 _ bullet Notice that all budget reports should use the same format. Please review these guidelines: _ margin 10 __ center ‘Allmargins ofthe document should be 2.5 om. | Use the font type ‘Avia and 12 pt size. Set the spacing at 6 pt | the middle of a page ‘a vertical section of text on a page the size of the blank areas between lines in a text being darker and thicker than normal text the size and shape of letters the space around the edge of a page being slanted the layout and design of a page large dot at the start of a paragraph an editing tool before and aftr each paragraph, Use single line spacing. ‘Thettle of your report should appear in bold text atthe top right corner of the page. Please undertine your name below the tte. Include the department's name atthe center of the page. Use columns forthe budget, with the headings Budgeted, ‘Spent, and Remaining. Inthe rows, use italic text to list budget Indent 1 cm atthe beginning of each new paragraph. At the bottom of the report, use bullets for important feedback. Finally, please remember to use the spell check! e-rommooae hONH Tt Taeasem wet colt 0701 TORECTOTAK TORT TSOQ Read the sentence pairs. Choose which word or phrase best fits each blank. 1. indent / undertine A ____atthe start of anew paragraph. B To draw attention toa word, you can it 2 spell check / format A The {or diferent documents is specific. B_ When lam finished writing, | always use the © © Listen and read the memo again. Which features mentioned are about the text itself, rather than the page or paragraph? Listening © © Listen to a conversation between two employees. Check (v) the suggestions the man makes. 1. i Use bold, and underline section headings Fo not use bullet points O Use three colurnns 1 Use the spell check (1 Use one column © © Listen again and complete the conversation. Hi, Josh, What did you think of the report? | thought the content was great. But the O 1 was confusing in a few places. ‘twas? What would make it clearer? Well, maybe the section headings should be 2 ‘ot just undertined. | couldn't tell the sections apart. ‘Okay, rll use bold 3 ‘text next time, Anything else? Yeah, There were two columns. Just one would be 4____to read. And you should use the 5 saw a few errors. Oh, | usually do. | just 6 your help. Any time. this time. Thanks for Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. eS ‘Student A: You are an employee. Talk to Student 8 about: * problems with the formatting of a report ‘+ what formatting changes you recommend ‘Student B: You are a co-worker. Talk to Student A about formatting a report. Writing © Use the conversation from Task 8 to complete the e-mail below. Dear Carl, Your report has several formatting errors. Please make the following changes: ‘Thanks, MichelleGet ready! @ Before you read the passage, talk about these questions. 1. What are some common uses of spreadsheets? 2. What kind of information is generally analyzed in spreadsheets? To: [email protected] From: [email protected] New Spreadshest Program Hello everyone, Please be aware that we installed a new spreadsheet program on your computers. We backed up all of the data from the old program. We also transferred the shared company database. None of your information should be lost in the transition. But, just to be safe, please make copies of your old workbooks. This new program has all of the useful features of the cold one. You can produce balance sheets and sales invoices. You will also be able to use the same functions and equations. ‘There are a few advantages to the new program. You will be able to track changes in the budget more easily. You will also be able to analyze your own timecards to calculate overtime hous. Let's all work together to make this a smooth transition. The new spreadsheet program should help us work more effectively. 10 Reading © Read the e-mail. Then, choose the correct answers. 1 What s the main purpose of the e-mail? ‘A to.announce plans to purchase anew spreadsheet program B to help employees transition smoothly to a new spreadsheet program © to advertise a new type of spreadsheet software D to explain how to back up spreadsheet data 2 Which of the following is NOT mentioned as a feature of the new spreadsheet software? A. Iteasily records changes in the budget. B It can evaluate data from employees’ timecards. © Itwillbe used to create a new shared database. D Itcan use the same functions and equations as the old system, 3. What safety precaution should employees take to protect their data from being lost? ‘A. access the shared company database B track budget changes using the old system © make paper copies of their timecards D_ make copies of their workbooks Vocabulary @ Match the words or phrases (1-6) with the definitions (A-F). 1 __ function 4 analyze 2 _ data 5 _ equation 3 _ track 6 __ spreadsheet ‘Aa mathematical formula in which both parts are equal to carefully evaluate something +0 follow changes or developments ‘a program that arranges information in rows, and columns information used to make calculations or for analysis previously set formula used to make calculations ooo@ Read the sentence pairs. Choose which word or phrase best fits each blank. 1. timecard / database ‘A Anemployee must correctly record their work hours.on a B Important information is often stored in a 2 workbook / budget AA ___helps determine how a company spends money. BA _file created by a spreadsheet is often three pages long. © @ Listen and read the e-mail again. What are some uses for a spreadsheet? istening © © Listen to a conversation between two employees. Mark the following statements as true (T) or false (F). 1 __ The IT department sent an e-mail explaining the new spreadsheet program. ‘The man thinks the new program is an improvement on the old one. 3 __ The woman must transfer equations from the old program to the new one. @ @ Listen again and complete the conversation. Employee 1: | guess | should check my e-mail ‘more often. 1 oO the new program? I's defintely an upgrade. It 2 ‘overtime hours for us. We won't have to calculate them by hand anymore. Employee 4: That sounds useful. Does it 3 other advantages? Employee 2: It aiso links directly to the 4 Employee 2: ae still have all our old equations? Employee 2: Yes. The IT people 6 over. them all Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. Ceo ‘Student A: You are an employee. Talk to Student B about: ‘+ getting a new spreadsheet program * uses of the old program + features of the new program ‘Student B: You are an employes. Talk to Student ‘A about advantages of the new program. Writing © Use the conversation from Task 8 to ‘complete the IT department survey below. Did you receive an e-mail explaining how to use the new spreadsheet program? Y/N ‘What was the most helpful piece of advice included in the information sheet provided by the IT department? (On what parts of using the new spreadsheet ‘would you like further instruction?Spreadsheets: Actions rod Get ready! @ Before you read the passage, talk about these questions. 4 What are some common actions performed with a spreadsheet? 2. What are some ways to organize information in Cs a spreadsheet? Reading © Read the webpage. Then, choose the correct answers. 41 Whatis the main purpose of the article? A to convince readers to use spreadsheets B tohelp readers use spreadsheets more successfully © to explain how to fiter unnecessary data D to describe different types of charts What are charts used for? A. to make focused calculations B to add new information to a table © to reset formatting D to display information visually a S| wen | = 2 Where would an adton function be csplayed? & oe A inthe formula bar & 122 Stine _latzo8 ales ‘ Ee intables 2 D at the beginning of a row r ausheets are an important efficiency Ee ‘oie dant se them evectvey. Fallow Vocabulary y readsheet. these help hints to get the most out of Your © Match the words or phrases (1-8) with the Troneck your formula bar to verify you ; definitions (A-H). ‘Sesenrmahe mesma! | yout 5 —ckotoat fon nen ear Your pin 8 ens oes ert eestor to create an rage of YOU" da 3 _ insert 7 clear contents Fe an help reveal mistakes r statistical patterns. 4 calculate 8 __ formula bar la. 43, Remember, include an equal sign before every forme ‘A. a visual display of spreadsheet information | 4,.Use the sort funtion to reorder information. You can B to erase information ina specified area create your own sort functions: eT 5. Filter & ‘unnecessary data for focused calculations. D ° aevcone> — é insert calls within 6.To ad new information to a table, insert cols wi E todetermine mathematical valve rows or columns. F acisplay showing the equation used on from an Jear contents to delete information from veoma cmt cients” ) 6 emt otin area. Hamathematical symbol© Choose the sentence that uses the underlined part correctly. 1. A Atable does not display information in cell. B She wanted to display new information and filter out the old. The formula in column C is set to add columns A and B. ‘The value displays the equation at the top of the column, © © Listen and read the webpage again. What two things must you be careful about when using formulas? Listening © © Listen to a conversation between a ‘supervisor and an employee. Mark the following statements as true (T) or false (F). 1 The woman wil sort data to show highest expenses first. 2 __ The man wants to use a bar graph, 8 __ The project is due by Monday. @ @ Listen again and complete the conversation. Employee: Do you also want the incomes ‘ ccolumn sorted by highest value?) ‘Supervisor: No. 1 to display the 2 lowest values first. Also, | need you to Do you want me to set up a formula 3___ total expenses? Yes. | also 4. tomake ‘chart showing the breakdown of expenses. Employee: 5. ee ‘apie chart ora bar graph? Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. eS Student A: You are a manager. Talk to Student B about: * calculations needed on a worksheet * how to prepare the worksheet for presentation ‘+ deadlines for the project ‘Student B: You are an employee. Talk to Student A about how to prepare a worksheet {or presentation, Writing © Use the conversation from Task 8 to complete the checklist of tasks below. i Tuesday's Presentation 1) Filter out to 2) Set up to 9) Sort data in theSpreadsheets: Formatti Get ready! @ Before you read the passage, talk about these questions. 11 What are some common problems spreadsheet users encounter? 2. What kinds of tools do spreadsheet programs offer for visual presentation? Problem: | can't see al the text in my cell. SEINE You can either wrap the text or shrink to fit. Wrapping may change the cell size. Shrink to fit changes the data display size. Choose the option that best fits your worksheet design. Problem: | can't make changes to a cell INSCIEEIE Make sure you didn't lock the cell. Locking prevents changes to an area. Problem: My worksheet is difficult to read, 1N SEIERBUse shading on alternate rows to help differentiate them. You may also put borders around some rows or ‘columns for emphasis. Problem: | only want to print part of my worksheet. | SOUTEZEE Set the printing area to include only the information you want to print. Problem: | need to reorganize data that | have already information into separate cells. You can ‘merge cells to combine them. eo Reading © Read the troubleshooting guide. Then, ‘choose the correct answers. 11 What happens if a cellis locked? A Its data is deleted. B It cant be changed. © itis merged with another cell D Its value is not calculated. Which of the following is NOT a display option? A. shading © wrapping B borders D locking Which of the following refers to combining cells? ‘A merging © shading B splitting D using borders, Vocabulary © Match the words or phrases (1-8) with the definitions (A-H). _ wrap 5 __ border _ split 6 _ shading — lock 7 shrink to fit — column 8 __ printing area to divide information among cells cells selected for printing a vertical arrangement of cells to make lines of text appear on multiple lines of acell to disallow changes to a specified area to change the font size in order to display more text or other data 1 2 3 4 A B c D coloring that sets some cells apart from others H line separating a cel or group of cal from others BREAK1 | 19:13-17 20) 19:29-33 21 17:46-50 :19:26-33 20, 17:47-5319:37-43 21) 18:10-13 20:08-16 21) 11:18-25 13:05-09 14)as D Choose the sentence that uses the Speaking underfined part cormectly. © With a partner, act out the roles below 1A Acallisa group of boxes for storing based on Task 7. Then, switch roles. information B Tost the printing area, select the information you want to print. 'm prety new to Can you . 2 A Arowoof cells isa horizontal grouping, wes B To merge a cellis to separate its data into separate cells. a Student A: You are a manager. Tak to Student D @ Listen and read the troublesh Banowt 3 n and rea ubleshoot guide again. What should you do if you Pee tan eat Mcrioat can't see the information in a cell? * solutions to the problerns + familiarity with the program .istening © Listen to a conversation between a ‘Student B: You are an employee. Talk to manager and an employee. Mark the Student A how to improve your worksheet. following statements as true (T) or false (F). 1 __ The woman finds the worksheet difficult to Writing read, ° Use the troubleshooting guide and the 2, — he women stogerts adding shading to conversation from Task 8 to write tips one oe below for making worksheets easier to 3. __ The man thinks the border is too dark. read. ) © Listen again and complete the a " conversation. Readability Tips Wel the ifomaton's al cored be ead butit’s 1 toread. © | agree. But how do you think improve it? Manager: | think 3 ‘could really hep. Employee: Can you 4 to shade a row? Manager: Sure. There are a few other things you probably § too, You should merge some of these cls and split others. Employee: Okay. | also thought a border 6 ‘around the column headings. But | wasn't sure how to do that either.Desktop Publishing 1 Get ready! Reading @ Before you read the passage, talk about © Read the advertisement. Then, mark the these questions. following statements as true (T) or false (F). 11 What does desktop publishing (OTP) software 1. __ Electronic publications and print documents allow users to do? se different types of software. 2 What are different ways that DTP documents 2 __ The program contains clip art for use in can be published? documents, 8 __ Electronic publications can be viewed only (on tablet computers. Vocabulary © Fill in the blanks with the correct words or phrases from the word bank. WO CT print layout WYSIWYG clip art ‘means that a printed document will appear exactly as it does on-screen. 2 Apag ____ shows where all text, images, and so on willbe placed. 3 To isto print or electronically submit a document 4A is paper copy ofa document. 5 isthe term for small images or icons that can be inserted into a document, © Read the sentence pairs. Choose which word or phrase best fits each blank. 1 comp / DTP AA program allows a user to design and publish a document using only a ‘computer and a printer. BA is an initial document that ‘shows where all text and graphic elements will be placed. 2 on-screen / online ‘A. This document is designed to be viewed (on your tablet B_A webpage is an example of an ‘electronic document.© @ Listen and read the advertisement again. What special features of the software does the advertisement mention? Listening © @ Listen to a conversation between a customer and a sales clerk. Choose the correct answers. 1 What is the purpose of the conversation? ‘A. to compare desktop publishing programs B to explain desktop publishing program Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. clerk. Talk to Student B about Student A: You are a computer store sales Salesclerk: ‘Customer: Salesclerk: ‘Customer: Salesclerk: ‘Customer: Salesclerk: capabilities © to discuss the best publishing method D to correct a desktop publishing error 2. What materials does the man want to create? A. book layouts, B text documents © brochures and posters D video recordings @ © Listen again and complete the conversation. Helo, sic Can help yout ae © Actual, yes. need some2__, but 'm not sure exactly what kind | need. (kay, What kind of tasks do you need to perorm? I need to design some 3_—__ for my business 1302, You need o look at desktop 4 : kay, Can you tell me alittle more about what that is exacty? Sure, ls software that wl hep you 5______anditextinto one publshable document. That sounds good. How ae the documents printed? Tis software allows you to print directly from yours. ‘+ desktop publishing software ‘+ what tasks the software can perform ‘Student B: You are a customer. Talk to Student ‘A about what you need the software for. Writing © Use the advertisement and the conversation from Task 8 to complete the e-mail below. Dear Mr. Hickory, | received your e-mail asking for a software recommendation. Because you need to oreate documents with images and text, | recommend that you look at This software will allow you to Other features of this software includeDesktop Publishing 2 Get ready! @ Before you read the passage, talk about these questions. 1 What are some ways a DTP document ccan be adjusted? 2 If adocument is resized, what changes ‘may need to be made to the document? ‘hange 4 Change the lg | the leading adjust once you Page size. | adjust the Leave kerning as itis. Hey Eric \ have a few items in the design that need to be changed. ‘The paper size of the document is set to letter, but it should be A4. You'll need to move some items on the page around once you change it. The typography looks great, so leave that as itis. Change the leading once you adjust the page size. Make these changes to the document's master page and the item style settings. Leave the kerning as its. The content looks good for the most part. | marked a few spelling mistakes on the document. Also the client's ‘name is spelled wrong consistenty. Use find/change to fix all of those at the same time. Once you've finished all the changes, convert the document to a PDF for printing. Try to finish these changes by the end of the day. Tom Reading © Read the note. Then, choose the correct answers. 1. What is the purpose of the note? A to.explain how design software works B togive directions on what changes to make © to inform a client what their publication will look tke D to describe a new desktop publishing project 2 Which of these is NOT a change that needs to bbe made? ‘A. The leading needs to be adjusted, B. The paper size needs to be changed, © The kerning needs to be increased. D The client's name needs to be corrected. 3 Which of the following is the wrong size? A the paper size © the kerning B thetypography the PDF Phrases from the word bank. WF d C1 2S Find/change convert _ item style Paper size master page PDF typography 1 ___refers to the style and ‘appearance of characters and text 2 You can fit more content on a larger 3. Continuing elements of a document can be formatted with a(n) . 4 Using allows a user to search for and replace terms in the text of a document. 5 To ‘document is to save itin a different file format. 6 Ain) or printed. 7 Apre-assigned formatting option for objects in a layout is a(n) is afile that is easily sent Co-we Co-we Desi,Read the sentence pairs. Choose which Speaking word or phrase best fits each blank. o With a partner, act out the roles below 1 A4/letter based on Task 7. Then, switch roles. A If paper is 210 x 297 mmitis. B paper is 85x11 inchesitis ~ PES 2. kerning / leading ‘A. The amount of blank space between characters or letters is. t B The amount of blank space between lines of ‘Student A: You are a designer working on a text is _ . graphic design project. Talk about: ie * moving elements ina layout @ Listen and read the note again. What = cheng raphy and text are some of the changes that need to be ieee made, and how should they be made? pace Listening Student B: You are a co-worker. Tak to Student A about project specifications and changes, © ©@ Listen to a conversation between a designer and a co-worker. Mark the following statements as true (T) or false (F). Writing 1 __ The woman had to find new images. © Use the note and the conversation from 2 __ The size of the document was changed. Task 8 to complete the note below, explaining 3 __ The images on the document were resized. ‘some changes made to a design project. conversation. Yeah. | was almost done when | poser 1 -thadto edit ©) eventing, | made some changes to How did you get everything to fit? Well, | only had to adjust the text a I changed the page size little bit. changed the 2, and eee that helped ala. ‘That's good. What about the images? After that | That was the 3 ct resized and moved them. But they ee fon the POF. Co-worker: 5 alot of work. Designer: it was. But I'm really 6 the final result, Hf everything looks good to you, let me know and I'lBefore you read the passage, talk about these questions. 11 What can make photos and other images appear blurry in a DTP layout? 2. What isthe difference between raster graphic images and vector graphic images? Whenever | import a photo into a layer of my CreativeDesign layout, the picture shows up blurry. What can | do to get clear photos into my page designs? bs ‘Look at how you're saving your photos. If you're ‘saving your photos using lossy compression, your photos may blur. Save your photos using lossless ‘compression. This will preserve the qualty of your photos so that every pixel is visible. Make sure to save your ‘photos ina file format that is compatible with CreativeDesign. Remember to keep scaling in mind. fa photo is resized too crastically twillbecome blury. Thumbnail-szed photos should not be dramatically increased in size. Make sure you're using the right type of image. Sometimes, 2 ‘vector graphic will look better than a raster graphic, and vice versa. Finally, don't forget the sharpening tool! © Read the advice column. Then, choose the correct answers. 1 What is the purpose of the passage? A. to explain how to improve image quality B to compare and contrast image types © to discuss types of design layouts D torecommend editing software 2 Which of these is NOT mentioned as a way to decrease image blurriness? A. Use compatible file formats. B Increase the size of thumbnails. © Save images using lossless compression. D Check ifraster or vector graphics work better. ‘3 Why should lossless compression be used when saving photos? A to save disk space B to convert to vector graphics © to decrease the size of photos D to preserve the quality of photos Match the words or phrases (1-6) with the definitions (A-F). 1 __ raster graphic 4 __ vector graphic 2 __ lossless compr 3 __lossy compression 6 __ layer A ession 5 __ file format data compression which guarantees that all red exactly original data can be r atype of data compression that loses some data oo a particular way of coding information for storage in a Dan image made up of a configuration of pixels. E a separate canvas that is laid over other 1 F an image contal determined by mat 9 lines, curves or shapes 1 equations@ Read the sentence pairs. Choose which Speaking word or phrase best fits each blank. Gain pores seca teibiie nen 1. sharpening / scaling based on Task 7. Then, switch roles. ioe corrects an image thats blury. B ____caloulates the necessary dimensions of an image in a document. PeeUtcc ns 2 pixel / thumbnail A Each___inapicture can be only ‘one of thousands or millions of colors. c ‘Student A: You are an employee working with B A___provides a small preview of ‘an image. Tak to Student B about: eae © aproblem with the image 3 design / photo ‘© what kind of image itis A Text, mages, anc rapes can be arranged © how to fxit intoa B A representation of a person or scene ‘Student B: You are an employee. Talk to recorded by a camera isa Student A about a problem with an image. © G Listen and read the advice column again. How can blurry photos be prevented? Writing F 5 © Use the conversation from Task 8 to write Listening instructions on working with a blurry © @ Listen to a conversation between two empires pte towing statements |) (TIT IMU 1 __ The man is working with a vector graphic. __ The woman doubts a sharpening tool can fix ‘the problem. F] _Temmeonwoomarnenters WIETITL website. “ad © © tisten again and complete the Try these tips: conversation. I'm trying to put this photo into the ood Satta O 41) Check the compression type. iw oyu trow what ype of leads to a loss of data, ‘graphic it is? 1'm not sure. ei fen sone > aunt a Use photo-eciting tools. - mustbea__—— | see. | don't 4 this ~is that the wrong kind? Be careful when scaling images.Creative’ Photo Editor Quick Start Guide No photo is perfect. But yours can bel Because with CreativeShop Photo Editor, you can resize, retouch, and recompose photos like a pr. ‘A.camera’s flash can create red eye. You can eliminate ths effect from your images with the red eye reduction tool Images can be straightened using the horizontal or vertical rotation tool Cropping your image is easy, too. To trim unwanted edges, select the crop tool. Then choose the area to keep and click ‘Apply’ But cropping an image can't remove all unwanted material. you have an unwanted object in the background, you can Cover it. Just clone a clear area and stamp it over the trouble spot Of course, some materials just need less focus. You can adjust the sharpness of an object with the sharpness or blur tools. Vocabulary © Fill in the blanks with the correct words from the word bank. CT retouch sharpen straighten 1. Totrim the edges ofan mage isto__it. 2 Adjust the _of this picture i's too Get ready! blurry. 3. Can you this picture? It looks tited @ Before you read the passage, talk about a ——— ne these questions. — e ante 5 this pictur so it's not so large. 11 What are some ways that photos can be edited? 2, How can unwanted portions ofa picture be removed or edited? @ Read the sentences and choose the correct words or phrases. Reading 4 Clone/Blur the clouds in the background and stamp them in the right corner. 2. Use stamp/red eye elimination software to improve the appearance of people in her photos. © Read the instructions. Then, mark the | following statements as true (T) or false (F). 1.__ The guide recommends the cloning too! to 3 Someone should recompose/straighten this 2 __ Cropping a picture will rotate it. background. 3. __ The program can intentionally blur a photo, 4. Please resize/trim the edges off this photo. 22 | eliminate red eye. photo, thas too much cistacton inthe | | i _.© G@ Listen and read the instructions agai What are some ways to retouch and recompose digital photographs? Listening © © Listen to a conversation between a conversation between a manager and a designer. Choose the correct answers. 1 What is the purpose of the conversation? A to discuss a change needed for a photo B toexplain what edits a photo received © to show how to use a photo-editing too! D to compare photo-editing techniques 2 What will the man most likely do next? ‘A resize the photo B crop the photo © blur the unwanted materials D clone and stamp portions of the photo @ @ Listen again and complete the conversation. = Well let's 1 the picture of the dogs. © | can do that. But is there any particular reason why? ‘Yes. There's some trash in the edge of the shot, | 800. You know, 12 it, Imnot 3 about that idea, | just don't want any trash in the shot. Fair enough. | could 4 a clear ‘space and 5 itover the trash, too. | don't know. | still think cropping itis the6__ Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles, ‘© where the photos willbe placed ‘+ how many photos will be included Student B: You are the manager of a magazine. Talk to Student A about the editing and placement of photos in the magazine, Writing © Use the instructions and the conversation from Task 8 to write a note from a designer about editing a photo. = ee Ms. White, | got your message about the unwanted material in the photo. Here's what | can do: 1) 3) Let me know which option you'd prefer. Carl Hayes 23Web Design and Web Development + Infroduction to Web Design inthis course students will ear the basics of web design. Basic fundamentals of web design are taught, including the use of hyperlinks, tables, and CSS. Learn how to edit and create webpages Using text and images. Students will earn to think ‘creatively about content. The designs for website appearance will be made based upon that content, This class is mandatory for Computer Technology majors. + Introduction to Web Development This course teaches students the fundamentals of building websites. Information covered includes ‘coding with html and xml. Students will learn how to increase website functionality and usability. Techniques for improving website visibility and navigation are also covered. This class Is mandatory for Computer Technology majors and builds on the Introduction to Web Design class. Prerequisite: Introduction to Web Design. Get ready! - @ Before you read the passage, talk about these questions. 11 What elements can be seen on almost every website? What are the two main stages when creating a website? \ Reading © Read the course descriptions. Then, choose the correct answers. 1 What is the purpose of the passage? A to list materials needed for courses B to describe available courses © to‘announce changes to the web design program D to describe degrees offered What is NOT covered in Web Development? A coding © visibility B functionality D CSS What is true of the Web Design course? A It focuses on coding. B It teaches techniques for navigation. © It deals with website usability. D Itis @ prerequisite for Web Development. Vocabulary © Match the words or phrases (1-8) with the definitions (A-H). _ css 5 __ appearance web development 6 __ web design _ functionality 7 navigation code 8 __ content the look of something to create a computer program a programming language used to format the style of a webpage the material in a document or site the act or process of planning a website the act or process of building a website how well something works the act of moving to different parts of a website© Read the sentence pairs. Choose which word or phrase best fits each blank. 1 functionality / usability ‘A. This website works well, soit has high B_ This website is very helpful, soit has high appearance / visibility ‘A. The bright colors on this webpage make its ___ very pleasing. B The better a website's people are to find it. is, the more likely © @ Listen and read the course description again. What is the difference between web design and web development? Listening © @ Listen to a conversation between a student and an instructor. Mark the following statements as true (T) or false (F). 4. _ The woman is unsure of the difference between web design and web development. 2. __ Web development occurs before web design. 3. __ Web developers create the plans for websites. @ ©@ Listen again and complete the conversation. ‘Welcome to Intro to Web Design. Before we get started, are there any questions? o Yes.t'm not sure | understand the 4 Web Design and Web Development. Wel, what comes 2 when you think about the word ‘design’? 13 how something looks, and how it's supposed to work. Fight, So Web Designs 4 of how the website is supposed to look and what it’s supposed o do. (Okay, 0 Web Design i the first step, since it's a plan. Yes, Now, what do you think about when you hear the word ‘development’? Student: That 5 of something being built. Instructor: Exactly. Web developers then use the design plan 6 ‘working website, Without ‘development, the design would never come to life. Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. Pease Welcome | don’t understand ‘What do you. ? ‘Student A: You are an instructor. Talk to Student 8 about: ‘web design and development the functions of each how the two are related Student B: You are a student. Talk to Student A about web design and web development. Writing © Use the course descriptions and the conversation from Task 8 to complete the student's notes. seeing ‘Web Design and Web Development Web Design and Web Development _ Uses/Purpose of Web Design: __ sels tae crete (ei, oe a Uses/Purpose of Web Development: __ hii Bt eee ee ees i. 2 eee Relationship between the two: __26 Get ready! @ Before you read the passage, talk about these questions. 1. What are the various parts of a web browser? 2 What are the two different types of home pages? Reading © Read the user's guide. Then, choose the correct answers. 1. What is the main idea of the passage? A tolistthe pros and cons of diferent browsers B to suggest solutions to common browser problems © to give instructions on using a browser D to show improvements to a web browser 2 Which of the following does NOT help load websites faster? A thehistory © bookmarks B cookies D tabs 3. According to the guide, what can reduce functionality? ‘A. changing the homepage B using too many add ons © opening multiple tabs D deleting the cookies i aN The first step to using the Compunet browser is to launch the application. Locate the browser icon and click it. The browser will open to its home page. The home page will be the Compunet website. You can change this to any site you prefer. At the top of the browser, you'll see the address: bar. It displays the URL of the webpage that is. open. To find a different webpage, locate the search bar. Enter key terms about the idea or pages you are looking for. The webpages you visit are saved in the browser history. Cookies will also be stored. These two features help load websites faster. You can save any pages you visit frequently as bookmarks. Then you won't have to type in the URLs any more. Compunet's browser can open multiple tabs. But remember that opening too many tabs can interfere with | pfoper functioning. Add-ons are also available to | increase the functionality of the browser. Vocabulary © Match the words or phrases (1-8) with the definitions (A-H). 1 _ tab 5 _ website webpage 6 __ history bookmark = 7 _URL _ search bar alist of visited Internet sites fa function that allows web users to open. ‘multiple sites on one browser © the address of a specific Internet site D a space to type or display an address E document or page on a website F 6 4 2 3 4 _ address bar 8 A B ‘a space to type words or phrases ‘a URL that is set aside for easy access ‘a collection of webpages© Read the sentence pairs. Choose which word or phrase best fits each blank. 1. home page / bookmark A Sotthe page as a in order to access it more quickly. B The is the page a browser will open to 2 website / search bar AA helps users locate related information, B Finding a can be easy if you know your options. © ©@ Listen and read the user's guide agai ‘What are some options for finding a website? Listening © © Listen to a conversation between two ‘employees. Mark the following statements as true (1) or false (F). 1 __ The man cannot locate the browser. 2 __ The man has to search fora URL. 3 __ The woman suggests making the URL the man’s home page. @ @ Listen again and complete the conversation. First, type the name of the company, inthe of the browser. Employee 1: Office Supply Incorporated. Okay, done. Employee 2: Then click the search button or press Employee 1: Okay. Wow, that was fast! | see it listed here. Employee 2: Good. 2 that listing, Is tthe one you're looking for? Employee 1: Yes. But 'mnot going to order anything ‘now. I'l just write down the 3 i Employee 2 it's 4 = You could add ito yours Then you ‘wouldn't have to type it every time, Employee 1: Oh yeah. 've done that before. Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. USE LANGUAGE SUCH AS: ‘Student A: You are an employee. Talk to Student A about: © @particular URL, ‘+ locating the website ‘+ accessing the site later | ‘Student B: You are an employee. Talk to ‘Student A about finding a website. Writing © Use the conversation from Task 8 to complete the note explaining how to access a website more quickly. ‘The company URL is But you don't have to ‘every time you want to access it. You can You can ‘That way, it will be the first page that appears when you open your browser. KarenGet ready! @ Before you read the passage, talk about these questions. 1. What features of web browsers do you use most? 2 What do you do when your browser stops working? Co Mec Getting Started with EZ Browser If you're new to EZ Browser you're in the right place. Use this guide to learn about our best features and how they work. * It’s all about speed Tests show our browsers load time is twice as fast as our leading competitor. In the rare case our browser hangs, just click the ‘refresh’ button. * Personality counts ‘We all have our favorite apps. We make it easy to enable and disable your apps and add-ons. To save your favorite ‘pages, you can bookmark with one click. * Harmony matters Want to access your home computer from any device? We can do that, too. Just set up EZ Harmony and log in from your laptop or mobile device. Click the Harmony link from our home page. Enter your username and password and get access to your computer. When you're ready to sign off, just click the ‘log out’ button. Ready to get started? Then download EZ Browser now to get surfing fast! Web Browsing: Actions Reading © Read the webpage. Then, choose the correct answers. 1. What is the main purpose of the article? [A to ive step-by-step directions for opening a browser B to compare muttiple browsers © to explain how to troubleshoot a browser D to introduce features of a browser 2. Which ofthe folowing is NOT a feature ‘mentioned in the web page? A automatic log out B accessing your computer from any device © bookmarking favorite pages D fast load time 3 What is the Harmony feature for? ‘A. to make browsing faster B to allow access to your computer from anywhere © to make browsing anonymous D to enable apps and add-ons Vocabulary © Match the words or phrases (1-8) with the definitions (A-H). — load 5 _— hang 6 — link 7 — log in 8 __ log out enter _— enable __ disable to prevent a program from working ‘a connection to another web page to type information into a computer to enter personal information for access (computer) to stop working, or freeze up to end a computer session to allow a program to run to transfer data onto a computer TO MMIOB> FONQ Write a word or phrase that is similar in meaning to the underlined part. 1. Allbrowsers let you tag your favorite pages so that you can easily find them later. omar 2 When you transfer a program from a remote ‘computer, be sure it does not contain a virus. d__n_la 8. Sometimes it's necessary to load a page again ifit freezes or is slow to load. wef _s_ © G@ Listen and read the webpage again. How can you access your home computer from a laptop or mobile device? Listening © ©@ Listen to a conversation between two ‘employees. Mark the following statements as true (T) or false (F). 1. __ The woman does not use EZ Browser. 2 __ The man has refreshed the web page. ‘3 __ The woman suggests rebooting the computer. @ @ Listen again and complete the conversation. Hey, Karen, do you know 4 EZ Browser? © ‘Sure, | use it all the time. |'m having a problem with a website. It keeps hanging. 2 sive me a hand? | can give ita shot. Have you a) refresh the page? Yeah, | did that a couple of times. it still freezes. ‘And did you close the browser 4 ‘task manager? | did that 5. but it didn't help. | know this browser is supposed to be pretty fast. Maybe 6 ‘with our connection. Speaking Q With a partner, act out the roles below based on Task 7. Then, switch roles. (eS ‘Student A: You are an office employee, Talk to Student B about: ‘© your browser ‘+ problems with websites ‘+ What you've done to solve the problems ‘Student B: You are a co-worker. Talk to Student A about other solutions to the problem. Writing © Use the conversation from Task 8 to complete the IT service request form. | IT Service Request Form Please describe your problem in detail. Have you attempted to fix the problem? If so, how? 29Video Conferencing Get ready! Reading @ Before you read the passage, talk about © Read the advertisement. Then, choose the these questions. correct answers. 1. What are some pros and cons of video 4. What isthe main idea ofthe article? conferencing? {A to give information about the history of a 2 What is some equipment needed for a video conference? Video conferencing technology company B to suggest improvements to a video conferencing system © to promote a company’s video conferencing systems to compare video conferencing equipment suppliers ened ° What is true of the VidCom Desktop program? Itincludes echo cancelling technology. B It does not include video input equipment. © tis intended for small businesses. > D It features several output devices. Which of the following is NOT a feature of the \VidConnect Conference system? ‘A. muttipoint software B reliable output devices © higher bandwidth requirements D audio inputs to cancel echoing For a new standard in Vocabulary video conference systems, ook ° P 5 Match the words or phrases (1-7) with the no further than VidCom. Your video definitions (AG), conferences will be so clear, youl thin you're in the same room. codec 5 __ echo cancellation Face-to-face meetings are twice as effective multipoint 6 __ output device as other types of communication. With VidCom, face-to-face 7 __ audio input a zi video conference system ‘continents. Every product features multipoi software to connect you with multiple speakers | Combined with our top-notch video bridge and codec, a technology allowing visual and audio ‘your communication willbe smooth and clear. communication between speakers in different \VidCom offers a variety of systems to fit any budget. For physical locations an individual solution, try the VidCom Desktop program. © a technology that removes reverberation to Use your own equipment with it, or try ours. We offer improve sound quality | affordable microphones for audio input, and superior webcams for video input. To meet the collaboration needs of small businesses, we have the VidConnect Conference system. It includes echo cancellation audio inputs and powerful, reliable output devices. Best of al, our | new technology requires less bandwidth. 30 1 2 3 in-person meetings are possible even across yi A. in away that lets speakers see one another B D_ equipment that transmits data to a user as text, image, of sound E a device that translates data to analog or digital F allowing use by people in several locations ‘a device that delivers sound to a computer© Read the sentence pairs. Choose which word or phrase best fits each blank. 1. video bridge / video conference ‘A. All employees are required to attend the B Problems with the meant that participants couldn't see each other. 2 visual input / output device A Your ‘can be a video ‘camera or webcam. B_Acomputer monitor is an example of a(n) © @ Listen and read the advertisement again. What are some devices needed for a video conference system? Listening © @ Listen to a conversation between a customer service representative and a customer. Mark the following statements as true (1) or false (F). 1 __ The woman has a video conference in ten minutes. 2 __ The woman has video but no audio. 3 __ The man suspects a microphone is broken. @ ©@ Listen again and complete the conversation. 3 VidCom Service Desk - this is Mike Can |help you? © Customer: | hope so. | have a problem with our 1 Rep: Okay, isthe 2 the video or audio? Customer: Its the audio. We're ina ; ‘but no one can hear the speaker Rep.: Can you all see each other? Customer: Yes, we can. Rep.: | see. Did you have audio 4 2 Customer: Yes, in fact we did at the beginning. Then it 5 sce us. Raps: @ eee at might have a loose audio input ‘connection, Speaking © With a partner, act out the roles below based on Task 7. Then, switch roles. PEPE have a problem Our system. Start by checking ... Student A: You are a customer. Talk to Student Babout: ‘+ a video conference system, ‘+ a problem you are having with it + possible solutions: Student B: You are a customer service representative. Talk to Student A about what he Cr she should try to solve the problem. Writing © Use the conversation from Task 8 to ‘complete the customer satisfaction survey. rer) Customer When did you contact customer service? ‘Can you describe your problem? _ Was the representative helpful? __ Was the problem resolved? If so, how?Social Media Get ready! @ Before you read the passage, talk about ‘these questions. 1 What does a user need to do to access a social networking page, and what can users do on: such a page? 2 How can social media benefit businesses? Reading @ Read the e-mail. Then, choose the correct answers. 1. What is the main idea of the e-mail? A to describe the current social media policy B to point a problem with the company's, social media page © to describe how social media have benefted other companies to list suggestions for how to use social media, Which of the following is NOT a suggested idea? A to participate in online forums B to adopt multiple handles © to.comment on blogs D to attract friends using pages ©. J. White D.B. Brown ‘Subject: Social media What does the writer claim social media will do for the company? Dear Mr. Brown, | page ore i i ee ‘A help advertise products | reviewed our company's policy on social media pie i in marketing. | think we should consider becoming De aa) more active on social networking sites. We're © ‘locate better stat missing many opportunities to advertise our D attract more investors products. | think we'll see our products trending ‘when we become more active, Here are my ideas: Vocabulary + We should create pages on as many social media ; i sites as possible. Each page can have thousands Match the words or phrases (1-6) with the of friends or followers who see our updates. definitions (A-F). ‘We should adopt a single handle to use across trend 4 _ advertise all sites. It can be catchy, but must clearly state — friend 5 __ social media who we are. Our company profile will vary — protie anit cota settee depending on the type of site. ‘We should consider participating in online forums. There are groups for any topic, including ‘our business. We can write comments, and then link readers to our site. We could also comment (on appropriate blogs and link to our site there. Let me know what you think. co 32 set of online communities ‘a page containing information about a user to draw attention to a product to become a popular topic the practice of interacting online a user granted closer access to a social media user's page mmooG> One@ Read the sentence pairs. Choose which word or phrase Speaking best fits each blank. © With a partner, act out the 4) blog / forum roles below based on Task 7. ‘A When participating ina_____, a person posts Then, switch rotes, messages to discuss topics with others. SREY B A personal is often used to express rere opinions a 2 handle / group ie AA If another user is already using that, you'll ‘Student A: You are an employes. have to register witha cterent name. Talk to Student B about: B Ijoineda____of people who like to discuss + a social media inttive poltics online what has been done what the resut © G Listen and read the e-mail again. What are some nega benefits of social media for businesses? ‘Student B: You are manager. Listening Tak to Student A about the social media initiative. © @ Listen to a conversation between a manager and an employee. Mark the following statements as true (T) or false (F). Writing 1. __ The woman is satisfied with the social media advisors. © Use the conversation from 2 __This is the company's first attempt at social networking. Task 8 to complete the e-mail. 3 __ The woman believes sales will increase. So, Lisa, let's talk about our 1 Employee: Allright. | think the advisors we hired are doing a Pretty good job. ‘Manager: Really? So you think they were 2 meta? Employee: | do. Before they came on, we had one person in ‘marketing doing our 3 Manager: And he made some progress, right? Employee: He did, but it was slow. Now, our profile is on ‘Subject: Social media initiative Here is what we have accomplished 0 far. 4 site out there. ae ned Manager: But what's the response like? Is this company a: generating 5 a We joined and participated Asa result, Mr Smith34 ‘AA [ADU-U8) If paper is A4, itis 210 mm wide and 297 mm long ‘add-on [N-COUNT-U12] An add-on increases the functionality of a browser. ‘address bar [N-COUNT-U12] An address bar is a space in a browser to type and display the address of a webpage. advertise [V-T-U15] To advertise is to create publicity for something in order to sell it, agenda [N-COUNT-U9] An agenda is a schedule or a ist of matters that must be taken care of. analyze [V-T-U4] To analyze something isto evaluate it. ‘appearance [N-UNCOUNT-U11] The appearance of something refers to how it looks. audio input [N-COUNT-U14] An audio input is a microphone or other device that delivers sound to a computer. balance sheet [N-COUNT-U4] A balance sheet is a report of a company's financial status. bandwidth [N-UNCOUNT-U14] Bandwidth is a measurement of the amount of information or data that can be sent through an Intemet connection, blank (ADJ-U9] I a document is blank, it has no information entered into it. bblog [N-COUNT-U15] A blog is short for ‘web og’ and is a personal website or online journal. blur [V-T-U10} To blur an image is to decrease the sharpness and clarity of an image. blurry [ADJ-U9] Ifa picture is blurry, itis not focused or crisp. bold [ADJ-U3 If text is bold, then itis thick so that the text stands out to the reader. bookmark [N-COUNT-U12] A bookmark saves the address of a webpage in the browser. bookmark [V-T-U13] To bookmark a web page is to save the address or URL to return to it later. border [N-COUNT-U6] A border is a line separating a cell or group of cells from other cells. browser [N-COUNT-U12] A browser is a computer program that displays webpages. budget [N-COUNT-U4] A budget is a plan for how resources will be allotted. bullet [N-COUNT-U3] A bullet is a dot or shape at the lett ofa line of text. It is typically used in ist writing or summaries, business card [N-COUNT-U9] A business card is a small card containing contact information for an individual or company: calculate [V-T-U5] To calculate something is to determine its mathematical value. ‘calendar [N-COUNT-U9] A calendar is a chart for organizing the days, weeks, and months of a year or a schedule of ‘appointments and events. cell [N-COUNT-U6] A cel! is an information box on a spreadsheet. ‘center [N-COUNT-U3} The center of the page is the middle of the page, with equal spacing on the right and left from ‘the margins of the page. chart [N-COUNT-U5] A chart is a visual representation of the data in a worksheet clear contents [V-1-U5] To clear contents is to erase the information in a certain area of a spreadsheet. clear formats [V-I-U5] To clear formats is to erase format settings. clip art [N-UNCOUNT-U7] Clip artis pictures or symbols that are often provided with word processing software for users to add to their documents, Clone [V7-U10} To clone part ofan image Is to copy it and place it in the image again any numberof times. ‘lose [V-T-U2]To close a document or program isto putit away or end it code [V-T-U11] To code isto use a programming language to create a website program. codec [N-COUNT-U14] A codec is a device that translates data from analog to digital and back during transmission.‘column [N-COUNT-U3] A column is a vertical space on a page. ‘column [N-COUNT-U6] A column is a vertical ine of cells. ‘comprehensive layout [N-COUNT-U7] A comprehensive layout is a rough version of a full design used for presentation purposes only. content [N-UNCOUNT-U11] The content of a website is what it contains. convert [V-T-U8] To convert a fie is to save it as a different type of document than it was originally. ‘cookie [N-COUNT-U12] A cookie is data containing user information that is passed between the browser and server when browsing the web. ‘copy [V-T-U2] To copy a section of text is to duplicate it to the clipboard, Create [V-T-U9] To create something is to make itor bring into existence, Cerop [V-T-U10] To crop an image is to trim the edges in order to make it fit in a given space or create a better picture. CSS [N-UNCOUNT-U1 1] CSS (Cascading Style Sheets) is a programming language used to format the look of a webpage. cut [V-T-U2] To cut a section of text is to remove it from its place in a document. data [N-UNCOUNT-U4] Data is information used for analysis, database [N-COUNT-U4] A database is collection of information stored electronically. delete [V-T-U2] To delete a field of text is to remove it from a document altogether. design [N-COUNT-U9] A design is an arrangement of text, images, and photos in a deliberate manner. design [V-T-U7] To clesign an image or layout is to conceive of and produce it either as an electronic or paper document, desktop publishing (DTP) [N-UNCOUNT-U7] Desktop publishing (DTP) is the production of newspapers, magazines, books, or other printed matter by means of a printer linked to a desktop computer. disable [V-T-U13] To disable an add-on or app is to make it non-functional in a web browser. document [N-COUNT-U3] A document is a word processing fie download [V-T-U13] To download is to receive and transfer data from a remote system to a local one and save it on a drive or disk. ‘echo cancellation [N-UNCOUNT-U14] Echo cancellation is the process of removing reverberation to improve the Quality ofa voice in sound transmission. edit [V-T-U2] To edit a document is to make changes to it. electronic pages [N-COUNT-U7] Electronic pages are groups of content between designated breaking points in documents or presentations that remain electronic documents. ‘electronic paper [N-COUNT-U7] Electronic paper is a type of display technology that is designed to mimic the appearance of regular paper and is not typically backit. ‘enable [\V-T-/13] To enable an add-on or app isto allow it to work in a web browser. eter [V-T-U13] To enter data is to type it into a computer. equal sign [N-COUNT-U5] An equal sign is a mathematical symbol that indicates equality equation [N-COUNT-U4] An equation is a mathematical formula in which both parts are equal. face-to-face (ADJ-U14] If people are face-to-face, they are able to see one another while speaking. fax cover [N-UNCOUNT-U3] A fax cover is the first sheet of paper containing information about what is being sent by a fax transmission and to whom, file format {N-COUNT-U9] A file format is a particular way of coding information for storage in a computer fe. 35filter [V-7-U5] To filter data is to only display certain kinds of information. find/change [N-UNCOUNT-U8] Find/Change is a function in design and word processing software that allows a user to search text for a given phrase and replace all instances of that phrase with another term. font [N-COUNT-U3] A font is a style or shape of text. format [N-COUNT-U3] The format of a document is the way its set up. formula bar [N-COUNT-U5] A formula bar shows the equation stored in a particular cell formula [N-COUNT-U5] A formula is an equation used to calculate mathematical values. forum [N-COUNT-U15] A forum is an online message board where people can discuss topics by posting messages. {friend [N-COUNT-U15] A friend is a social media user who has been provided with more access to another users page, function [N-COUNT-U4] A function is a preset formula for processing data in a spreadsheet. functionality [N-UNCOUNT-U1 ] The functionality of a website refers to how wellit works, ‘graphic communications [\-UNCOUNT-U7] Graphic communications are the exchanges of information in a visual ‘orm using any combination of text, mages, and design elements. ‘group [N-COUNT-U15] A group is a collection of social media users that joined together due to an interest in & particular subject. handle [N-COUNT-U15] A handle is a name chosen to represent a person on social networks. hang [V--U19} To hang is to cease responding, as when a web page freezes. history [N-UNCOUNT-U12] History refers to a featur of a browser that records webpages recently visited. home page [N-COUNT-U12] A home page is the first webpage that displays on a website It also refers to the ‘webpage that first comes up when a browser is opened. indent [V-I-US} o indents to create a space from the lft hand side ofthe page that indicates the beginning of anew paragraph. insert [V-T-US] To insert a cell isto add a new call within a row or column of cells. italic (ADJ-U3] If texts italic, tis slanted to the right. iter style [N-COUNT-U8] An item style is a named set of pre-assigned formatting options for items in a layout. kerning [N-COUNT-U8] Kerning isthe spacing between letters or characters in text. layer [N-COUNT-U9] A layer's a separate canvas that is laid over other carwases to create an image. leading [N-COUNT-US] Leading isthe amount of blank space found between lines of print. letter ADJ-US] If paper s letter size it is 8.5 inches wide and 11 inches long. link [N-COUNT-U13] A link s text oran image on a web page that connects the user to another page when clicked. link {V-T-U15) o link to a website is to send users to that website when they click on a button or hyperink. toad [V--U13) To load datas to transfer it from a website onto a local computer without saving it on a dive or disk lock [V--U6] To lock a celina spreadsheet isto prevent it from being changed. Jog in V4-U13} To log ini to enter information on a web page in order to be recognized. {og out [V-+-U13] To log out is to end a computer session. lossless compression [N-UNCOUNT:L9] Lossless compression is a type of data compression that guarantees that original data can be reconstructed exactly. Jossy compression (N-UNCOUNT-US] Lossy compression sa type of data compression that loses some data dur the process of compression. 36margin [N-COUNT-U3] The margin is the space at the top, bottom, left, and right edges of @ page. master page [N-COUNT-U] A master page is a page in layout software that allows the user to format contr ‘elements that will appear on each page of the document. memo [N-COUNT-U9] A memo is a short letter or written communication. ‘merge [V-T-U] To merge cells is to combine information stored in separate cells into a single cell multipoint [ADJ-U14] fa connection is multipoint, it allows communication between multiple people in different physical locations. navigation [N-UNCOUNT-U11] Navigation is the act of using or moving to different parts of a website. online (ADJ-U7] Something online is on the Internet. ‘on-screen (ADJ-U7] Something on-screen appears on a computer screen. ‘open [V-T-U2] To open a fle or program is to access its contents or start it. ‘output device [N-COUNT-U14] An output device is equipment that connects to a computer and transmits information to the user as text, images, or sound. page layout [N-UNCOUNT-U7] Page layout isthe arrangement of contents and design elements on a page. paper size [N-UNCOUNT-U8] Paper size isa designation ofa type of paper determined by the measurement ofthe height and wiath of a sheet of paper. paste [V-T-U2] To paste a section of text is to place it into the document. PDF [N-COUNT-U8] A PDF is a file format comprised of text and/or images that is easly sent and printed. photo [N-COUNT-U9} A photo is a representation of a scene or a person recorded by a camera. pixel [N-COUNT-U9] A pine! is a unit of ilumination on a sereen which is one of many from which an image is made, print [N-COUNT-U7] A print is a paper copy of a design or of text. ‘printing area [N-COUNT-U6] A printing area is a selection of cells to be printed, profile [N-COUNT-U15] A profil is a page or set of information about a user provided to a social networking site by the user. publish [V-7-U7] To publish a design is to prepare and issue it ether over the Internet or on paper. raster graphic [N-COUNT-US] A raster graphic is an image made up ofa rectangular configuration of pixels. srecompose [V7-U10] To recompose an image i to rearrange certain parts ofan image while leaving other parts unaffected, sed eye [N-UNCOUNT:U10] ed eye isa photographic effect in which the pupils of photographic subjects appear red. ‘edo [V-T-U2] To redo an action isto repeat the last change to a document, | refresh [V-T-U19] To refresh a web page is to update it by reloading the data. report [N-COUNT-US] A report fsa description or account ofa meeting, information, or findings. resize [V-T-U10] To resize an image is to make it larger or smaller. résumé [N-COUNT-U9] A résumé is a summary of work experience, skils, and education. setouch [V-T-U10] To retouch an image isto alter it in order to change its appearance. ‘row (N-COUNT-U6] A row is @ horizontal line of cells. ‘sales invoice [N-COUNT-U4] A sales invoice is a document recording the details of a sales transaction. ‘save [V-T-U2} To save a filis to store the current version of it for future retrieval. ‘Seve As [V PHRASE-U2] To Save As is to choose a unique file name forthe current version of a document. 37,38 ‘scaling [N-UNCOUNT-U] Scaling is a methad of calculating the amount of enlargement or reduction necessary to fit ‘a photo into a designated area of a layout or design. search bar [N-COUNT-U12] A search bar is a space to type in words) n order to search through webpages. select V-T-U2] To select a function or field of text is to choose or mark it. set [V-T-U6] To set a printing area isto select cals to be printed. shading [N-UNCOUNT-U6] Shading is coloring some calls to help distinguish them from others. sharpen [V-T-U10] To sharpen an image is to accentuate lines, edges, and other details in an image Contrast at specific points in the image. sharpening [N-UNCOUNT-U3] Sharpening is the act or process of reducing blurriness in an image. shrink to fit [V-T-US] To shrink to fits to change font size to display all of the information in a cell. social media [N-PL-U15] Social media are online communities where users converse and share content. social networking [N-UNCOUNT-U15] Social networking is the practice of increasing contacts or communicating with friends using online platforms. sort [V-T-U5] To sort information is to organize it based on certain properties, such as alphabetical order. spacing [N-UNCOUNT-U3] Spacing is the amount of space between lines of text on a page. spell check [N-UNCOUNT-U3] Spell check is a too! that allows writers to make sure that there are no spelling or ‘grammatical errors in the document. ‘split [V-T-U6] To split a cell is to separate its information into more than one cel. ‘spreadsheet [N-COUNT-U] A spreadsheet is a computer program that organizes information in rows and columns. stamp [V-T-U10] To stamp an image is to place a cloned portion of a picture in another location in the same picture. straighten [V-T-U10] To straighten an image is to adjust it horizontally so that its edges become parallel to the edges: ‘of a document. tab [N-COUNT-U12] A tab is part of the graphical user interface of a website. It is modeled after tabs on filing folders and helps the user find webpages on a website. table [N-COUNT-U5] A table is a set of cells that contain related information, ‘template [N-COUNT-U9] A template is a document or file in a computer that is already formatted in a certain style and ‘with fields prepared for users to enter data into. thumbnail [N-COUNT-U9] A thumbnails a small preview image of an image or layout. timecard [N-COUNT-U4] A timecard isa system for recording hours worked by employees. track [V-T-U] To track something ist follow its development or progress. ‘trend [V-I-U15} To trend isto become a popular topic of discussion on a social networking site. trim [V-T-U10]] To trim a picture is to remove portions of it typography [N-COUNT-U8} Typography is the style and appearance of characters and text. underline [V-T-U3] To underline text is to make a line under words. undo [V-T-U2] To undo an action is to reverse the last change made in a document. URL [N-COUNT-U12] A URL is an address that specifies a certain webpage on the web. Usability [N-UNCOUNT.Ut1] Ifa website has good usability, itis beneficial to the user. value [N-COUNTU5] A value isthe content of a cel.vector graphic [N-COUNT-US] A vector graphic is an image composed of points, lines, curves, or shapes and which 's determined by mathematical equations. video bridge [N-COUNT-U14] A video bridge is a computerized connection system for video conferences. Video conference [N-COUNT-U14] A video conference is a meeting between multiple parties in different physical locations, using telecommunications technologies. video conference system [N-COUNT-U14] A vicieo conference system isa set of technologies that allows people in multiple locations to interact through audio and video. visibility [N-UNCOUNT-U11] Visibility s how quickly or easily computer users can locate a website. visual input IN-COUNT-U14] A visual input is a camera or other device that delivers visual information to a computer. 1 \web design [N-UNCOUNT-U11] Web design involves planning how a website looks and how itis created. web development [N-UNCOUNT-U11] Web development is the process of building a website and does not include design aspects, webpage [N-COUNT-U12] A webpage is a digital document found on the web. ‘website [N-COUNT-U12] A website isa collection of webpages. word processing [N-UNCOUNT-U3] Word processing is the creating, editing, and printing of documents on a computer. workbook [N-COUNT-U4] A workbook is a file created by a spreadsheet program. wrap [V-T-U6] To wrap text isto place information on multiple lines to make it visible in a single cell WYSIWYG [ADJ-U7] Ifa document is WYSIWYG (What You See Is What You Get), i is represented on a computer screen exactly as it wil appear on paper, oo