WhatsApp and its usage-An exploratory study
Dear Sir/Madam,
We introduce ourselves as a research team at Shri Dharmasthala Manjunatheshwara
Institute for Management Development, Mysore, who have taken up a project that deals with the
usage of WhatsApp. The title of the project is “WhatsApp and its usage-an exploratory study”.
The objectives include collecting information regarding its usage. This project is purely for
academic purpose and, the responses given by you will not be shared with anyone and used only
for academic purpose.
We request you to cooperate and give your valuable response.
Thanking you,
Yours very truly,
Research Team SDMIMD, Mysore Date
1. May we know your good name……………………..
2. Which among the following you use for communication other than WhatsApp (You can choose
multiple options)
a. Phone call
b. SMS
c. Email
d. Facebook message
3. Can you rank them as per the importance you give (On a 5 point ranking)
Phone Call
SMS
Email
WhatsApp message
Facebook message
4. Do you check WhatsApp message
YES NO
As soon as you wake up in the morning
During free time
Before going for sleep
Always, since it is an integral part of my
life
5. Can you please give your opinion on the following
Score Strongly Agree Disagree Strongly Undecided
Agree Disagree
WhatsApp can be used for study purpose.
It can be used for daily communication better
than other options.
WhatsApp takes the important messages faster
amongst my friends.
I spend most of the time on WhatsApp as it is
interesting.
Information about classes, meetings, projects
etc. is sent faster on the app.
WhatsApp has become an important part in
my life.
After putting the pics on WhatsApp I post less
pics on the Facebook.
After started using the app, I have decreased
the frequency of checking emails.
I check my status on the app very frequently.
I become part of the groups of my choice and
interest.
I am more secure and comfortable on the App.
This App is used by me because of its
simplicity and easy usage.
Receiving personal information and sharing
the same is easy on this app.
I came closer to my friends after using this
app.
Sending an SMS is old fashion and sending
messages on the app is latest.
6. What is your opinion on the following?
Score Strongly Agree Disagree Strongly Undecided
Agree Disagree
Teachers also have to encourage using the app
and also become a part of the groups so that
information exchange can be done fast.
Because of this app, the networking can be
strengthened and also can be built.
Conversation on the app is like talking to
another person.
Introduction of the Facebook on all types of
mobiles will decrease the usage the WhatsApp.
(Digital India Initiative by the Govt)
WhatsApp message reaches faster than SMS.
I think that using a WhatsApp is better than a
Facebook, Email, and a phone call.
I prefer to use calling facility in WhatsApp over
a regular phone call.
A free Wi-Fi will improve the communication
between the members of society
More people will use WhatsApp if the govt.
gives free Wi-Fi facility.
Due to free Wi-Fi, women can use WhatsApp
for their safety, by giving quick messages to
their friends.
Police adopting the app for protecting women
will be an encouraging option.
I started using the App because of my friends
suggested me to use.
I am aware of the app and using it from very
long time.
7. On average how much time do you spend time on the App?
a. <1 hr b. 1-2 hrs c. 3-4 hrs d. Others…………….
8. Since how long you have been using the app
a. < 1 month b. 1-3 months c. 3-6 months d. 9-12 e. >1 yr
9. How many times a day on average, you check status on the App?
a. <5 b. 5-10 c. 10-15 d. 15-20 e. if >20 (Specify)………….
10. The amount of data you recharge each time
a. 100 mb-150 mb b. 150 mb-200 mb c. 200 mb-300 mb d. 300 mb-500 mb
e. 500 mb – 1 gb f. > 1gb
11. Which among the below you feel that students have to use WhatsApp to communicate?
(You can choose multiple options)
a. Information relating the classes.
b. Subject matters or quick updates on news.
c. Relating to entertainment and fests.
d. Information relating to recent trends in the curriculum/syllabus.
e. Others (specify)……………….
12. Can you please specify your age?
a. 18-20 b. 21-25 c. 26-30 d. 31-35
13. Gender
a. Male b. Female c. Others
14. Please specify your educational qualification
a. Tenth
b. PUC
c. Graduation (Specify)………………….
d. Post-Graduation (Specify)………………………
e. Others (specify)……………………….
15. Family status
a. Nuclear b. Joint
16. Number of family members
a. 2-3 b. 4-6 c. 6-8 d……………….
17. I also use the App for the following (You can choose multiple options).
a. Send Images very frequently.
b. Sharing videos.
c. Sending news and other related information.
d. Chatting.
18. Sometimes I mute the app because
a. Many messages at a time disturbs me.
b. I am busy with the work.
c. I feel bored looking at the messages.
d. I am noticed by other whether I am online or not.
e. Others (Specify)…………………….
19. Can you please rank the following?
Facebook
WhatsApp
Twitter
Line
20. Do you use WhatsApp if it is not cheap/free?
a. Yes b. No
We thank you for your valuable responses
