BINUS BUSINESS SCHOOL
ISYS8031
Information Systems for Management
SCU 2 Credit(s)
Contact Hours 8 session(s) x 150 minute(s)
Pre-requisite(s)
Teaching Team Dr. Arta Moro Sundjaja, S.Kom., [email protected]
S.E., M.M.
Dr. Adele Bernadet Lingkan [email protected]
Mailangkay,S.T.,M.M.S.I
Course Outline
Odd Semester 2020-2021
Prepared by Willy Gunadi, S.Kom., MM., Ph.D.
Reviewed by Yulia Magdalena, SE., S.Kom., M.MSI.
Checked by Tengku Mohd. Khairal Abdullah, BBA., MBA., Ph.D.
Approved by Tengku Mohd. Khairal Abdullah, BBA., MBA., Ph.D.
Updated on
BINUS BUSINESS SCHOOL
The Joseph Wibowo Center for Advanced Learning (JWC)
JL. Hang Lekir I No. 6, Senayan, Jakarta 10270, Indonesia
FM-BINUS-AA-FPA-13/V2R0
Version : 2 Revision Date : August 10, 2020
Revision : 6 Effective From : August 29, 2020
1. Course Description
This course provides an overview of information systems (IS) in the business world. It presents an
organizational view of how information technology (IT) is manipulated or applied to create competitive
advantages, manage global organizations, transform organizations, and collaborate with business partners
more effectively. Topics include electronic businesses, information technology infrastructure, databases,
telecommunication systems, the strategic use of information systems, the development of information
systems, the economics of IT, and security issues involved with information systems.
2. Study Program Specific Outcomes
Study Program Specific Outcomes
LO-1.1 Ability to critically identify problems/issues in management.
LO-1.2 Ability to create innovative solutions using relevant information and multidisciplinary
research.
LO-4.3 Ability to propose solutions based on ethical analysis both local and international context.
3. Learning Outcomes
Upon successful completion of this course, students are expected to be able to:
1. Examine the strategic uses of information technology.
2. Apply information technology in developing a corporate strategy.
3. Evaluate the use of technology in transforming the organization and creating new lines of business and
new relationships with other firms.
4. Apply appropriate technology to enhance professionalism and productivity.
4. Course Structure
Throughout the teaching period, lectures will be divided into 3 face-to-face sessions and 5 online sessions.
During face-to-face sessions, Lecturer facilitates learning by giving lectures on the theories and providing
discussions on several case study exercises given prior to the lecturing sessions. During the online sessions,
Lecturer facilitates learning by leading a weekly discussion on discussion forum. As this is a demanding
course, the course requires full commitment and motivation to do an independent study outside classroom.
Students are expected to write their own lecture notes and in groups, present the given case studies in order
to optimize their learning in the classroom.
A group project and assignments will be assigned in which each group has to submit the report and do the
presentation. The template of the term project is to be explained and given to students during lecturing
session. For summative assessment purposes, a take-home mid-exam and a sit-in final exam will be
conducted. Students will also have to do a group project at the end of the term.
5. Course Requirements
All materials required for complementing the assessment task should be provided by the students
themselves.
6. Text and Other Resources
6.1. Text
• Turban, E. & Volonino, L. (2020). Information Technology for Management. (11th Edition). John
Wiley & Sons, Inc.
6.2. Other Resources
• Case studies will be informed later by lecture
• Brown, T. (2009). How Design Thinking Transforms Organizations and Inspires Innovation. (1st Ed.).
Harper Business.
• Carr, N.G. (2003). IT Doesn't Matter. Prod. #: R0305B-PDF-ENG
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7. Schedule
Session/ Topics References Learning
Mode Outcomes
01 Introduction • Turban Ch.1 LO 1
Video Digital Technology Creates New Levers for LO 3
Conference Growth and Improved Performance
• Grouping, Course Introduction, and
Class Policies
• Outlining the Teaching method
• Digital Technology Transforming How
Business is Done
• Competitive Advantage and SWOT
Analysis
• Enterprise Technology Trends
02 Data Governance, IT Architecture, and • Turban Ch. 2 LO 1
Online Cloud Strategies LO 3
• Data Governance Strategy
• Enterprise IT Architecture and
Decision Support System
• IT Infrastructures, Data Center and
Cloud Computing & Services
03 Data Management, Big Data, and Business • Turban Ch. 3 LO1
Video Intelligence LO2
Conference • Database Management System LO 3
• Big Data and Analytics
• Data ad Text Mining
• Business Intelligence
04 Digital Networks and the Triple Bottom • Turban Ch. 4 & Ch. 5 LO1
Online Line LO2
• Data Network and API LO3
• Wireless and Mobile Infrastructure
• Messaging and Collaboration
Technology
• Sustainability and the Triple Bottom
line
Cybersecurity, Risk Management, and
Financial Crime
• Data Breaches and Cybersecurity
Challenges
• IT Risk Management
• Mobile, App, ad Cloud Security
Challenges
• Financial Crime and Fraud Defenses
05 Internet Technologies and Search • Turban Ch 6, Ch 7, Ch 8 LO1
Video Strategies LO2
Conference • Search Technology LO3
• Organic Search and Search Engine
Optimization
• Paid Search Strategies and Metrics
• Semantic Web and Search
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Social Media Strategies and Metrics
• Social Media Strategies and
Community
• Social Media Communities and
Engagements
• Social Monitoring, Metrics and
Analytics
• Social Media Failure and Lesson
Learned
Retail, Mobile and E-Commerce
• Retail Channels
• B2C and B2B
• Mobile Commerce and Transaction
Guest Lecture
06 Tactical and Operational Support System • Turban Ch 9, Ch 10 LO2
Online • Business Challenge LO3
• Manufacturing, Production, and
Transportation Management System
• Sales and Marketing Systems
• Accounting and Finance System
• Human Resource System and Ethics
Strategic Enterprise System
• Enterprise Systems
• Enterprise Social Platforms
• Enterprise Resources Planning Systems
• Supply Chain Management Systems
• Customer Relationship Management
Systems
07 Data Visualization and Geographic • Turban Ch. 11, Ch. 12, Ch LO 2
Online Systems 13 LO 3
• Data Visualization
• Enterprise Data Mashup
• Digital Dashboard
• Geographic Information Systems
IT Strategy and Balanced Scorecard
• IT Strategies
• IT-Business Alignment
• Balanced Scorecard Method
• Cloud and Vendor Strategies
Project Management and SDLC
• Project Management and Project
Portfolios
• Project Stages
• System Development Life Cycle
8 Wrap Up Sessions Groups to submit Softcopy LO 2
Video Term-Project (Group) Presentation of the presentation material LO 3
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Conference • Technology Acceptance Model (TAM) and paper LO 4
• Subject: “How IT may contribute better
in my company?”
Final Exam
8. Assessment
8.1. Assessment Summary
The assessment for the defined course learning outcomes will be conducted throughout the course as
detailed in Section 7.4. The assessment summary and alignment between the assessment tasks and the
course objectives is defined in the table below. A list of assessment rubrics used will also be provided,
indicating the assessment standards and criteria that a student can follow to succeed in this course.
No. Components Percentage Course Intended
Learning Outcomes
1 Class Activity and Participation 10 % LO 1, LO 2, LO 3, LO 4
2 Online Quiz 5 % LO 1, LO 2, LO 3, LO 4
3 Group Assignments 30 % LO 1, LO 2, LO 4,
4 Final Examination 25 % LO 1, LO 2, LO 3, LO 4
5 Term Project 30 % LO 1, LO 3, LO 4
Total 100 %
8.2. Class Policies
To optimize individual learning, students are expected to:
The Face-to-Face (F2F) and Video Conference (VC) Sessions
• Each participant is expected to attend class regularly, in which the attendance will be noted similar
with regular class. The lecturer could understand that emergencies arise from time to time. In such
cases, please plan on acquiring any notes, announcements, etc. from a fellow student.
• Each participant is expected to attend the class on time to be eligible to get the attendance. Class
will begin promptly, and tardiness is an interruption that is both rude and distracting for both the
instructor and participants. Please note that any information each participant misses as a result of
being late is his or her responsibility.
• The ringing, beeping, buzzing of cell phones, watches, and/or pagers during class time are
extremely rude and disruptive to your fellow students and to the class flow. Please turn all cell
phones, watches, and pagers off or change into silent mode prior to the start of class.
• Specific for video conference sessions, students should be stationary and refrain themselves from
doing other things such as driving, working, meeting, dining, etc. except focusing on video
conference sessions. Violation of this regulation will be considered as absence from attending the
class.
• In order to provide a classroom that is conducive to learning, please refrain from:
▪ Answering cell phones or pagers
▪ Engaging in conversations with fellow classmates outside of the scope of the class
▪ Any other disruptive behavior
The Online (OL) Sessions
• For the online (OL) sessions, each participant is expected to download the content material for the
respective session at the beginning of the week. Students are also expected to read through the
content material and participate on weekly quizzes.
• Student must active in classroom discussion forum, responding to lecturer’s questions and
discussing with classmates
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• Students should be informed that class discussion forum and weekly quizzes are considered as the
replacement of attendance for online classes. Therefore, any students who found to miss both
weekly quizzes and class discussion forum will be considered as ‘absence’ within respective session.
General Policies
• Student must read learning material and other references before class, reading/case will be
distributed before class, team/group and group discussion/presentation will be notified before
class. Do not rely on handout distributed by lecturer, student can use other references.
• Active participation is expected throughout the entire class sessions, including online as well as face-
to-face/ video conference sessions, and students should make thoughtful contributions to the
discussion. Please note that frequency (i.e. quantity) of contributions in class discussion forum is
not the major criteria for effective class participation within the class discussion forum. The
classroom discussion forum should be considered as laboratory in which the student can test
his/her ability to convince peers of the correctness of one’s approach to complex problems and
one’s ability to achieve the desired results by using that approach.
• Each student has to fulfil the requirement of at least 70% of class attendance. This means for a subject
with 2 SCUs (such as this course), students need to be presence at least 6 sessions out of total 8
sessions. Less than that will put the student automatically in the condition of not being eligible for
final examination. For face-to-face session, class attendance will be collected just as normal regular
class which is through attendance list. While for online class, class attendance will be collected
through the process of content material read-through, online quizzes and also by participation in
discussion forum.
• Academic dishonesty in any form will not be tolerated. Participants are encouraged to become
familiar with BINUS Business School Rules of Conduct as they relate to academic dishonesty/
cheating. If participants are in doubt regarding this policy, please consult with Head of Program
before you complete any requirements of the course.
• Student must complete and submit all personal/group assignments. All assignments are due on the
date specified in the discussion with lecturer. Participants may, however, turn in any assignment in
advance of the due date.
• Material will be presented using lecture method, things such as hand-out, overhead projector,
transparency sheet, and computer, however, will also be utilized to increase the effectiveness of
the lecture. In addition, only important topics to be discussed in the classroom and it is the
participants’ responsibility to read other related topics.
8.3. Submission and Collection of Assessment
• All assignments must be typed not hand-written and must be submitted with your name and
student ID typed on cover page.
• Assignment is due exactly at the prescribed time. Late assignments will be accepted, but 20%
penalty will apply for each day of lateness, unless approved in advance.
• Any questions or complaints regarding the grading of an assignment or report must be raised
within one week after the score or the grade assignment is available (not when you pick it up).
• All assignments and reports should be your original work/concept.
In regard to the given assignments for Case Study discussion, students are expected to provide active
participation throughout the entire class sessions, including online as well as face-to-face/ video
conference sessions, and students should make thoughtful contributions to the discussion. Please
note that frequency (i.e. quantity) of contributions in class discussion forum is not the major criteria
for effective class participation within the class discussion forum. The classroom discussion forum
should be considered as laboratory in which the student can test his/her ability to convince peers of
the correctness of one’s approach to complex problems and one’s ability to achieve the desired results
by using that approach.
8.4. Assessment Descriptions
1. Assessment Task 1: Class Activity and Participation
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Each student needs to be active in Class Activity and Participation . The quality of the comments
provided within the class activities will be evaluated by Lecturer on weekly basis. Please note that
frequency (i.e. quantity) of contributions in class is not the major criteria for effective class
participation within the classroom Activities . The lecturer will provide assessment on the quality as
well as the quantity of the comment on discussion forum relating to the topic being discussed just
like in the normal class discussion/ participation. Criteria that are useful in measuring effective class
participation in class activity and participation include:
• Are students responsive or engaged with the class discussion?
• Are the points that are made relevant to the discussion? Are they linked to the comments of
others?
• Do comments show evidence of incorporating the concepts from readings into the analysis of the
case?
• Is there a willingness to test new ideas, or are all comments ‘safe?’ (‘safe’ is defined as simply
repeating case facts without analysis and conclusions).
• Do comments clarify or build upon the important aspects of earlier comments and lead to a clearer
statement of the concepts being covered and the problems being addressed?
Class activity and participation will also be used for calculating total attendance for the final
evaluation of student’s eligibility to attend the final exam.
2. Assessment Task 2: Online Quiz
Each student needs to download and read through the content material on weekly basis. There will
be quizzes provided for each session of content material, in which the questions will be randomized
for student’s evaluation. Students are needed to finish the respective session’s content material &
quizzes before moving on to the next session/ topic. Please be noted that the completion of reading
the content material & quizzes will be considered in the calculation of the total attendance for
final evaluation of student’s eligibility to attend the final exam.
3. Assessment Task 3: Group Assignments
Each group will have to present/ submit the assigned case to the Lecturer and discuss it in the
discussion forum. Please discuss the concepts, explain why such organizational event takes place,
and prescribe the remedy to ensure efficient business result and organizational growth. Make sure
that all group members participate actively in the assignment. Please report to the lecturer if any
member does not do so.
4. Assessment Task 4: Final Examination
Individual Final examination is written in the form of essays/case analysis that students will have to
answer during the scheduled exam time. The exact schedule of exam time will be advised later.
5. Assessment Task 5 : Term Project
This term project assignment consists of written report:
YOUR TASK:
Each group of students are required to submit his/her thought as they were an Executive (CEO) on
how he/she is going either to
• Solve their current business problem with IT
• Anticipate the upcoming business challenge with IT
Submit an individual paper (no more than 15 pages, excl. references and appendices; double-space,
font-size: Arial 12). Please refer to the scoring rubric to see how the report will be assessed. The
report should cover but not limited to the followings:
1. Chapter 1 BACKGROUND
• Describe your company’s business (or Non-Profit organization).
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• Vision and Mission
• Revenue (if it is confidential then substitute for other parameters such as number of goods
delivered)
• What are the problems
2. Chapter 2 IT in my Company (or Organization)
• Existing condition how is IT important (or not important) to the whole organization
• Describe the application (CRM, ERP and SCM)
• Describe the infrastructure
3. Chapter 3 “If I were the CEO what would I do to use IT to improve the organization”
4. References
5. Appendices (if applicable)
By the end of the term, present your project in front of the class wherein each individual and group
project will be given 10 minutes for the presentation (all members must speak) in front of the class
in the last session of the semester. Allow 15 minutes for a Questions-&-Answers session.
9. General Information
Students are required to be familiar with the BINUS UNIVERSITY - Code of Conduct, and to abide by its terms
and conditions.
9.1. Copying of Copyright Material by Student
A condition of acceptance as a student is the obligation to abide by the University’s policy on the
copying of copyright material. This obligation covers photocopying of any material using the
University’s photocopying machines, and the recording off air, and making subsequent copies, of
radio or television broadcasts, and photocopying textbooks. Students who flagrantly disregard
University policy and copyright requirements will be liable to disciplinary action under the Code of
Conduct.
9.2. Academic Misconduct
Please refer to the Code of Conduct for definitions and penalties for Academic Misconduct,
plagiarism, collusion, and other specific acts of academic dishonesty.
Academic honesty is crucial to a student's credibility and self-esteem, and ultimately reflects the
values and morals of the University as a whole. A student may work together with one or a group of
students discussing assignment content, identifying relevant references, and debating issues relevant
to the subject. Academic investigation is not limited to the views and opinions of one individual, but
is built by forming opinion based on past and present work in the field. It is legitimate and appropriate
to synthesize the work of others, provided that such work is clearly and accurately referenced.
Plagiarism occurs when the work (including such things as text, figures, ideas, or conceptual structure,
whether verbatim or not) created by another person or persons is used and presented as one’s own
creation, unless the source of each quotation or piece of borrowed material is acknowledged with an
appropriate citation.
Encouraging or assisting another person to commit plagiarism is a form of improper collusion and
may attract the same penalties.
To prevent Academic Misconduct occurring, students are expected to familiarize themselves with the
University policy, the Subject Outline statements, and specific assignment guidelines. Students should
also seek advice from Subject Leaders on acceptable academic conduct.
9.2.1. Guidelines to Avoid Plagiarism
Whenever you copy more than a few words from any source, you must acknowledge that
source by putting the quote in quotation marks and providing the name of the author. Full
details must be provided in your bibliography.
If you copy a diagram, statistical table, map, etc., you must acknowledge the source. The
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recommended way is to show this under the diagram. If you quote any statistics in your text,
the source should be acknowledged. Again full details must be provided in your bibliography.
Whenever you use the ideas of any other author you should acknowledge those, using the
APA (American Psychological Association) style of referencing.
Students are encouraged to co-operate, but collusion is a form of cheating. Students may
use any sources (acknowledged of course) other than the assignments of fellow students.
Unless your Subject Leader informs you otherwise, the following guideline should be used:
Students may work together in obtaining references, discussing the content of the
references and discussing the assignment, but when they write, they must write alone.
9.2.2. Referencing for Written Work (where applicable)
Referencing is necessary to acknowledge others' ideas, avoid plagiarism, and allow readers
to access those others’ ideas. Referencing should:
1. Acknowledge others' ideas;
2. Allow readers to find the source;
3. Be consistent in format and
4. Acknowledge the source of the referencing format.
To attain these qualities, the school recommends use of either the Harvard or American
Psychological Association (APA) style of referencing, both of which use the author/date.
9.2.3. Referencing Standards
APA style referencing.
9.2.4. Disclaimer
Every effort will be made to ensure that the teaching, learning and assessment activities of
this course are given as described. Any unpublished changes for course improvement will be
notified and discussed in class. However, circumstances may occasionally make this
impossible, and BINUS UNIVERSITY therefore reserves the right to add, alter or
withdraw particular information contained in this syllabus.
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Approval
Prepared by, Reviewed by,
Willy Gunadi, S.Kom., MM., Ph.D. Yulia Magdalena, SE., S.Kom., M.MSI.
Subject Matter Expert Academic Resources Center Manager
BINUS BUSINESS SCHOOL
Checked by, Approved by,
Tengku Mohd. Khairal Abd., BBA.,MBA.,Ph.D. Tengku Mohd. Khairal Abd., BBA.,MBA.,Ph.D.
Subject Content Coordinator (Acting) - Business Head of Program of Master in Business
Management Blended Learning Management – Blended Learning
BINUS BUSINESS SCHOOL BINUS BUSINESS SCHOOL
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