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Calling Script Common

The document is a transcript of a sales call for cloud-based business phone services. The representative discusses their small business and hosted PBX plans, including features and pricing, and attempts to get contact information from the call recipient to provide more details.

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0% found this document useful (0 votes)
21 views5 pages

Calling Script Common

The document is a transcript of a sales call for cloud-based business phone services. The representative discusses their small business and hosted PBX plans, including features and pricing, and attempts to get contact information from the call recipient to provide more details.

Uploaded by

Vector
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 5

HI This is Paul Calling from Vitel Global Communications

How are you? that’s nice to hear


May I know to whom am I talking

this call is regarding cloud based business phone services, is this the right time to talk to you?
If no, what will the right time to talk to you.

If yes

We provide unlimited calling to US and Canada with 60+ business phone features like Mobile app,
desktop app, conference bridging, call recording, Text Messaging, CRM Integration and much more.
May I know your current service provider?

How Many lines do you have right now?

Can I know which service u r using

We are having 2 plans

Small Business

Hosted PBX

No. of Lines Price per line/ month


1-4 lines  (Small Business
$25.99+tax = $30.07 per line/month
Unlimited)
5 + lines  (Hosted Pbx Unlimited) $19.99+DID(1.49)+tax= $24.85 per line/month

If you are using 3 line we are having a plan called small Business plan which costs 25.99$+ Tax per
user per month i.e. 30.07$ in total with standard features

The other plan is for more than 5 lines with lesser prices and many more features as compared to
small PBX

So do you want to go with this or should I explain about our premium features

In small PBX will be given 50 mintus India calling per user

The features included with this plans are Unlimited Calling to US & Canada

Direct Line with DID (No Extensions)

Advanced Call Reports

CDRs to Email

Call forwarding
Voicemail to email Notification

3 way conference and much more

HOSTED PBX
This is for 5 lines and more than 5 lines.

This cost 19.99$+tax i.e. in total 24.85$ per month per user

For this we have a

Dedicated Server

Multi-Site Management

Default IVR (You can upload Customize Greeting)

Board Number

Extensions (Direct lines are Add on Charges) (1.49$)

Ring Group

Conference Bridging

Call Barging

Simultaneous Ring

And much more

Hosted PBX Unlimited Plan - $ 19.99 + tax per


Small Business Unlimited Plan - $ 25.99 + tax per user/mo.
user/mo.
Unlimited Calling to US & Canada Unlimited Calling to US & Canada
Direct Line with DID (No Extensions) 50 minutes India Calling per user/month
Advanced Call Reports Dedicated Server
CDRs to Email Multi-Site Management
Call forwarding Default IVR (You can upload Customize Greeting)
Voicemail to email Notification Multi- Level Auto Attendant
3 way conference Time Based Auto Attendant
Softphones for PC & Smart Phones Board Number
DND Extensions (Direct lines are Add on Charges)
Call Screening Inter Office Communication
Music on Hold Call Transfer
Follow Me DND
Remote Voicemail Access Call Screening
India Calling 50 minutes per user/month. Ring Group
Customer Portal Conference Bridging
Role based Access Control for Phone System Call Recording
HD Voice 3 Way Conference
Multiple Carriers Call Forwarding
No Contract (Month –Month with 30 days prior notice to
Follow Me
deactivate line/ext./service)
24/7 Customer Support Voicemail to Email Notification with Attachment
Multiple Data Centers CRM Integration with Click to Call
99.99% Up Time Softphones for PC & Smart Phones
Automatic Backup Remote Voicemail Access
Disaster Recovery Call Waiting
  Answering Rules
  Advanced Call Queue
  Call Barging
  Call Flip
  Simultaneous Ring
  Customer Portal
  Role based Access Control for Phone System
  Advanced Call Reports
  CDR’s to Email
  HD Voice Quality
  Multiple Carriers
No Contract (Month–Month with 30 days prior
 
notice to deactivate line/ext./service)
  24/7 Customer Support
  Multiple Data Centers
  99.99% Up Time
  Automatic Backup
  Disaster Recovery

And we have add on features

Add on Services Price List


DID for Hosted PBX Unlimited Plan $ 1.49+ tax per number/ month
Virtual Number for Call Forwarding $ 9.99 + tax per number/ month
Toll Free $ 30 + tax per number/ month (1200 incoming Minutes)
$ 15 + tax per number/ month (500 incoming and
V fax outgoing
faxes)
Text Messaging Internal & External $ 4 + tax per user/ month
C- Nam Inbound $ 2 per number/ month
C- Nam Outbound $ 10 One-time/ number
Dedicated Server if in case small business need Hosted $ 49.99 + tax per month
PBX features
Additional Board Number $ 9.99 + tax per number/ month
Dedicated Bridge line with Number $ 9.99 + tax per number/ month
Additional Conference Bridge Line $ 9.99 + tax per number/ month
Incoming Line $ 9.99 + tax per number/ month
Vitel Mobile & Desktop APP $ 2 + tax per number/ month
Additional India Calling 1000 Minutes Package $ 25+ tax per month

I would like to have your mail Id so that I can sent you the features!

May I have your mail id sir?

Thank you ma’am Have a nice day!!

Voice mail

Hi this is Paul here from Vitel global communications. This call is regarding Cloud based business
phone services. where we provide unlimited calling to US and Canada with 60+ business phone
features. If you want to know more about our services. Or if you are looking for VOIP service in good
price. You can reach me on my number 732-838-4667. Thank you, Have a great day.

Paul Richard.
Regards,
Vitelglobal Communications LLC.
15 Corporate Place, Suite 321, Piscataway, NJ 08854
Tel 732-444-3132 Ext 181
Direct Number: 732-444-3128
| Fax 732-444-3436|
www.vitelglobal.com |[email protected]
USA : Edison, NJ | Piscataway, NJ | Dallas, TX  

**The Greatest compliment you can ever give me is a referral**


Disclaimer: We respect your on-line privacy. This is not an unsolicited mail. Under Bill 1618 Title III passed by the 105th US
Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from
our mailing list. If you are not interested in receiving our e-mails then please send us email to [email protected] and we will
remove your id from our mailing list in 10 working days. We sincerely regret any inconvenience caused.
 

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