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Senior High School

Technical-Vocational
Livelihood
Information and
Communication Technology
Computer System Servicing 12
Quarter 4 – Module 3:
Maintaining and Repairing
Computer System and
Networks (MRCN)
Technical Vocational Livelihood – Grade 12
Alternative Delivery Mode
Quarter 4 - Module 3: Maintaining and Repairing Computer System and Networks
First Edition, 2021

Republic Act 8293 section 176 states that: No copyright shall subsist in any work of
the Government of the Republic of the Philippines. However, prior approval of the government
agency or office wherein the work is created shall be necessary for exploitation of such work
for profit. Such agency of office may, among other things. Impose as a condition the payment
of royalties.

Borrowed materials (i.e., songs, stories, poems, photos, brand names, trademarks,
etc.) included in this book are owned by their respective copyright holders. Every effort has
been exerted to locate and seek permission to use these materials from their respective
copyright owners. The publisher and authors do not represent nor claim ownership over them.

Published by the Department of Education


Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio
Writer : Annie Rose M. Pakingan
Editor : Jose Garry R. Napoles
Content Editor : Maribell J. Fuentes & Nanette D. Ymalay
Language Editor : Cecilia R. Espina & Mercedes C. Teves
Illustrator & Layout Artist : Argie M. Robles & Magdalena P. Moniño
Typesetters : Rica M. Roble, Elisa Matulac & Marilyn G. Fernandez
Proofreaders : Chito R. Villacampa & Gemini P. Ompad
Management Team:
Schools Division Superintendent : Marilyn S. Andales
Assistant Schools Div. Superintendent : Fay C. Luarez
Anelito A. Bongcawil
Lorenzo M Dizon
Chief Education Supervisor, CID : Mary Ann P. Flores
Education Program Supervisor, LRMDS : Isaiash T. Wagas
Education Program Supervisor, TLE : Jose Garry R. Napoles

Department of Education – Regional Office 7


DepEd-Division of Cebu Province
Office Address : IPHO Bldg., Sudlon, Lahug, Cebu City
Telefax : (032) 255-6405, (032) 255-4401
E-mail Address : [email protected]
Senior High School

Technical-Vocational
Livelihood
Information and Communication
Technology
Computer System Servicing 12
Quarter 4 – Module 3:
Maintaining and Repairing
Computer System an d Network
WHAT I NEED TO KNOW

Good day, dear learner!


This module is designed for you to understand and to obtain learnings appropriate
base on your grade level. The activities, tasks and evaluations are cautiously crafted
according to your level of understanding. Indeed, this lesson is for you to have a
comprehensive grasp on Pressing and Packing of Finished Garment (TLE_HETL 9-
12SOIj-4). At your own pace, you are expected to go through this module following its correct
sequence. Even though you will be doing it on your own, there is nothing to worry for it is a
guided task. Instructions/directions on how to accomplish each activity is mapped for you to
complete it with ease.

Using this learning resource, you are ought to Maintain and Repair Computer System
and Networks in accordance with established procedures and system requirements as
inculcated in the K-12 Most Essential Learning Competencies.

At the end of this module, you are expected to achieve the following objectives for this
session:

1) distinguish OHS standard and 5S principles according to enterprise standard;


2) apply OHS standard and 5S principle in maintaining and repairing computer system
and network; and
3) practice OHS standard and 5S principle in a given task.

WHAT I KNOW

Directions: Write T if the statement is True and write F if the answer is False. Write your
answers on your answer sheet.

1. After doing anything, listen to your trainer’s instruction to prevent accidents or any
unwanted events that may occur on your workplace.
2. You are allowed to play or run inside the room.
3. Make sure to use tools and equipment properly to avoid accidents.
4. Mix electronic components and water.
5. Always wear personal protective equipment (PPE).
6. The benefit of 5S methodology is to improve productivity.
7. In 5S methodology, you are taught to get rid of all the different processes or items
that you don’t need.
8. 5S method let you set everything in order.
9. Sort is a crucial method in 5S.
10. One of the most important things you can do for your business is to standardize
the equipment and processes within your computer network.

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WHAT’S IN
Directions: Below are the steps in Internal Visual Inspection . Arrange the steps in
chronological order. Number it from 1 to 7. Write your answers on your
answer sheet.

1. Remove the computer’s right side cover.


2. Verify that the chips, expansion cards, and SEC cartridge and heat sink
assembly or assemblies are fully seated in their sockets or connectors.
3. Turn off the system, including any attached peripherals, and disconnect all
the 779 AC power cables from electrical outlets .
4. Reinstall the computer cover.
5. Check all cable connectors inside the computer to verify that they are firmly
788 attached to their appropriate connectors.
6. Reconnect the computer and any attached peripherals to their power
sources, 791 and turn them on.
7. To ensure that the chips are fully seated in their sockets, press firmly on the
top of each chip.

WHAT’S NEW

Test I. Directions: Read the paragraphs carefully. Write your answers on separate sheet.

Mr. Saromines is a computer technician running his own service company for three
(3) years. His service company is known because of its great and efficient service to his
clients because of this his company grows steadfast despite the competition and has 30
total employees distributed in 8 different branches all over Cebu.

As the company grows bigger, Mr. Saromines realized that some facilities are not
organized in some of his branches.If you are Mr. Saromines what would you do? If are to
give advice with Mr. Saromines, what would it be? What method you would tell him?

Use the rubric below in answering this activity.

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Test II.
Directions: Below are some of the options that you will choose from to solve the problem.
Put a if you think the statement is helpful. Write your answers on your
answer sheet.
_____ 1. Do an inventory of your software, to make sure that all of your copies are licensed
and up – to – date.
_____ 2. Discard old and broken gadgets and network – related equipment.
_____ 3. Make sure that your offices are properly wired, and your necessary items such as
printers, scanners, etc. at a reachable distance and can be easily accessed.
_____ 4. Teach your workforce the importance of maintaining and cleaning equipment and
data for the great impact on the way your business operates.
_____ 5. Create an employee manual.

WHAT IS IT

Occupational health and safety (OHS) refers to the legislation, policies, procedures
and activities that aim to protect the health, safety and welfare of all people at the workplace.

Workplace safety is an important part of any job and requires that everyone in the
company adhere to the safety guidelines and policies in place. Carefully following appropriate
safety guidelines can go a long way toward preventing workplace injuries.

To ensure health and safety in every workplace, Occupational Health and Safety
procedure must be observed.

According to the International Labour Organization, more than 7,600 people die from
work-related accidents or diseases every single day. That’s why an ISO committee of
occupational health & safety experts set to work to develop an International Standard with the
potential to save almost three million lives each year.

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Here are the Computer Systems Servicing OHS tips:

1. Do not work alone so that there’s someone who can take care of you in case of an
emergency.
2. Always power off the computer and unplug the computer before working on it.
3. Take away any liquid near your working area to avoid getting electrocuted or accidentally
damaging computer parts.
4. Be careful with tools that may cause a short circuit.
5. Always ground or discharge yourself before touching any part of the computer.
6. Do not use excessive force if things don’t quite slip into place.
7. Clean the area before and after using it to maintain sanitation and prevent accidents.
8. Hold the components on the edges and do not touch the Integrated Circuit (IC) parts.
9. Always wear personal protective equipment (PPE) in accordance with the organization’s
OHS procedures and practices.
10. Make sure that the pins are properly aligned when connecting a cable connector.
11. Contingency measures during workplace accidents, fire, and other emergencies are
recognized.
12. Use a brush, compressed air, or blower in cleaning the computer system.
(Source: Posted July 9, 2018,)

Personal safety while working with PC’s

Here are some safety precautions to take before working with any computer devices:

 Before doing anything, listen to your trainer’s instruction to prevent accidents


or any unwanted events that may occur on your workplace.
 Be sure not to mix electronic components and water.
 Avoid playing or running while inside the room.
 Always wear personal protective equipment (PPE) like coverall, shoes with
rubber sole, anti – static wrist strap, etc.
 Ask for assistance from your trainer when it comes on dealing with tools and
equipment.
 Applying safety measure when handling tools and equipment are necessary to
avoid certain damages.
 Be sure to use the tools and equipment properly to avoid accidents.

What is 5S?

Manufacturing companies are all familiar with the 5S methodology to organize the
workspace for efficiency and effectiveness. 5S are Japanese words that starts with letter “S”
namely: seiri, seiton, seiso, seiketsu and shitsuke. Amazingly, transliterated into English, they
all start with letter S: sort, set, shine, standardize, sustain. (Credit goes to Hiroyuki Hirano and
his overall approach to production system)

The 5S Method is a standardized process that when properly implemented creates


and maintains an organized, safe, clean and efficient workplace. Improved visual controls are

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implemented as part of 5S to make any process non-conformance’s obvious and easily
detectable. 5S is often one element of a larger Lean initiative and promotes continuous
improvement.

The obvious, benefit of 5S methodology is improvised productivity. The methodology


can be applied in any workplace – and for our purpose we can use it to improve your
Computer Network Environment. Organizing the Hardware and Software used in your
environment, identifying and running the items used, maintaining the equipment and
sustaining the new order through standardization, which builds understanding among
employees of how they should utilize the computer network – including hardware, software
and business applications in the cloud – to be most productive at work.

Below are 5S and its English correspondence:

Japanese Term American Term Definition


Seiri Sort Sort through materials, keeping
only the essential items needed to
complete the task.
Seiton Set in Order Ensure that all items are organized
and each item has a designated
place. Organize all the items left in
the workplace in a logical way so
they make task easier for workers
to complete. This often involves
placing items in ergonomic
locations where people will not
need to bend or make extra
movements to reach them.
Seiso Shine Proactive efforts to keep workplace
areas clean and orderly to ensure
purpose-driven work. This means
cleaning and maintaining the newly
organized workspace. It can involve
routine tasks such as mopping,
dusting, etc. or performing
maintenance on machinery, tools, and
other equipment.
Seiketsu Standardize S's and make rules for how and when
these tasks will be performed. These
standards can involve schedules,
charts, lists, etc.
Shitsuke Sustain Sustain new practices and conduct
audits to maintain discipline. This means
the previous four S's must be continued
over time. This is achieved by
developing a sense of self-discipline in
employees who will participate in 5S.

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Disclaimer. The contents are used to put emphasis and to show concrete examples for deeper understanding of the lesson. Department of
Education- Cebu Province does not claim or own the stated content. Links for the sources are found in the reference part of the module.

Why Implement 5S?

There are many benefits to implementing the 5S Methods into a work area on the
production line or in the business office. The 5S steps, when implemented properly, can
identify and reduce many forms of waste in any process or workstation. An organized work
area reduces excessive motion and wasted time looking for the right tool. When everything
has a place, it is easier to spot something missing or misplaced. A clean work area helps
draw attention to possible problems or safety hazards. A clean floor helps spot any leaks or
spills could indicate machine maintenance and prevent slips and falls. Furthermore,
encouraging people to watch for and address problems can result in a positive change to an
organizations culture. Therefore, the 5S Principles implemented as part of a larger Lean
initiative or as a standalone tool can reduce waste, improve quality, promote safety and drive
continuous improvement.
5S is not simply a list of action items. It is an integrated concept of action, condition
and culture. The nature and implication of each S can be understood as follows:

1. SEIRI (SORT) is an action to identify and eliminate all unnecessary items from your
workplace.
Goals:
 Reduce time loss looking for an item by reducing the number of unnecessary items.
 Reduce the chance of distraction by unnecessary items.
 Simplify inspection.
 Increase the amount of available, useful space.
 Increase safety by eliminating obstacles.

Implementation:
 Check all items in a location and evaluate whether or not their presence at the location is
useful or necessary.

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 Remove unnecessary items as soon as possible. Place those that cannot be removed
immediately in a 'red tag area' so that they are easy to remove later on.
 Keep the working floor clear of materials except for those that are in use for production.

2. SEITON (SYSTEMIZE) is an action to put every necessary item in good order.


Goal:
 Make the workflow smooth and easy.

Implementation:
 Arrange work stations in such a way that all tooling / equipment is in close proximity, in an
easy to reach spot and in a logical order adapted to the work performed. Place
components according to their uses, with the frequently used components being nearest
to the workplace.
 Arrange all necessary items so that they can be easily selected for use. Make it easy to
find and pick up necessary items.
 Assign fixed locations for items. Use clear labels, marks or hints so that items are easy to
return to the correct location and so that it is easy to spot missing items.

3. SEISO (SHINE/SWEEP) is an action to clean your workplace thoroughly.


Goals:
 Improves the production process efficiency and safety, reduces waste, prevents errors
and defects.
 Keep the workplace safe and easy to work in.
 Keep the workplace clean and pleasing to work in.
 When in place, anyone not familiar to the environment must be able to detect any problems
within 15m (50 feet) in 5 sec.

Implementation:
 Clean the workplace and equipment on a daily basis, or at another appropriate (high
frequency) cleaning interval.
 Inspect the workplace and equipment while cleaning.

4. SIEKETSU (STANDARDIZE) is a condition where high standard of good housekeeping


is maintained so that there is no dust and rust anywhere.
Goal:
 Establish procedures and schedules to ensure the repetition of the first three ‘S’ practices.

Implementation:
 Develop a work structure that will support the new practices and make it part of the daily
routine.
 Ensure everyone knows their responsibilities of performing the sorting, organizing and
cleaning.

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 Use photos and visual controls to help keep everything as it should be.
 Review the status of 5S implementation regularly using audit checklists.

5. SHITSUKE (SUSTAIN) is a condition where all members practice accordingly. It is a


CULTURE SHITSUKE means “Do things spontaneously without being told or ordered”. It
is to make every one practice 4S’s spontaneously and willingly as habit or way of life.
There is no other way to foster such culture than practicing 4S regularly until such time
until everyone becomes fond of 5S’s.
Goal:
 Ensure that the 5S approach is followed.

Implementation:
 Organize training sessions.
 Perform regular audits to ensure that all defined standards are being implemented and
followed.
 Implement improvements whenever possible. Worker inputs can be very valuable for
identifying improvements.
 When issues arise, identify their cause and implement the changes necessary to avoid
recurrence.

WHAT’S MORE

Activity 1.
Directions: There are 25 questions needed to be answered in 5S Workplace checklist. For
each criterion, assign score (refer to the worksheet) from 0 to 4, perfect score is
100. Write your answers on a separate sheet.

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WHAT I HAVE LEARNED

Test I.

Directions: Answer the questions below. Refer to the Rubric in “What’s New” part in
answering this activity. Write your answers on your answer sheet.

1. What is OHS standard?


_________________________________________________________________________
_________________________________________________________________________

2. Why is OHS standard necessary in every workplace?


_________________________________________________________________________
_________________________________________________________________________

3. What is 5S? Is it applicable in maintaining and repairing computer system and


networks? Why?
_________________________________________________________________________
_________________________________________________________________________

4. Cite a situation in which OHS standard and 5S is being applied in the workplace.
_________________________________________________________________________
_________________________________________________________________________

WHAT I CAN DO

Activity 1.

Directions: Spot the 5 hazards present in the picture below. Give the possible control
measure for each hazard to avoid the risk. Write your answer on separate sheet.

Disclaimer: The pictures are used to put emphasis and to show concrete examples for deeper understanding of the lesson. Department of
9
Education-Cebu Province does not claim or own the presented pictures. Links for the sources are found in the reference part of the module.
ASSESSMENT

Test I.

Directions: Write W if the statement should be observed in the workplace. Write CS if the
statement should be observed in handling computer systems. Write T if the
statement should be observed by technician.

1. Contingency measures during workplace accidents, fire and other emergencies are
recognized.
2. Hazard/risks in the workplace and their corresponding indicators are identified to
minimize or eliminate risk to co-workers, workplace and environment.
3. Clean the area before and after using it to maintain sanitation and prevent accidents.
4. Always power off and unplug the computer before working on it. When making circuit
changes, switch off and unplug the power cord from the equipment then discharge the
capacitors.
5. Replace only fuses with those proper rating (usually on AVRs).
6. Handle all sensitive components in non-conducting metallic edge.
7. Check all signal pins and alignment to avoid incorrect connection.
8. Be careful with the sharp edges inside the computer case.
9. Do not use excessive force when installing computer components to prevent damage.
10. Do not clean your system with wet clothes or any liquid detergents.

Test II.

Directions: Fill in the blanks the missing information below. Write your answers on your
answer sheet.

1. SEIRI (SORT) is an action to ____ and eliminate all _______ items from your workplace.
The goal of this first S are: reduce time loss looking for an item by reducing the
number of unnecessary items and the chance of distraction by unnecessary items.
2. SEITON (SYSTEMIZE) is an action to put every necessary item in good _____.
Arrange all necessary items so that they can be easily selected for use. Make it
easy to _____ and pick up necessary items.
3. Clean the workplace and equipment on a ____ basis, or at another appropriate (high
frequency) cleaning interval. _____ the workplace and equipment while cleaning.
4. Develop a work ______ that will support the new practices and make it part of the daily
routine. Ensure everyone knows their ________ of performing the sorting, organizing and
cleaning.
5. Perform regular audits to ensure that all defined standards are being _____ and ______.

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ADDITIONAL ACTIVITIES

Directions: At home, you apply 5S in maintaining the cleanliness and orderliness inside your
house. Take a picture before and after and send it to our google drive.

RUBRIC:

Completion of the task is evident ………………….…. 25 points

Neatness and Organization…………………………… 10 points

Relevance……………………………………………….. 15 points

Total 50 points

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D. What I Have
Learned
A. What I Know
1. Answers may vary
1. T 2. Answers may vary
2. F 3. Answers may vary
3. T 4. Answers may vary
4. F 5. Answers may vary
5. T
6. T
7. T
8. T E. What I Can Do
9. F Test I. Answers may vary
10. T
F. Assessment
Test I.
1. W
2. W
3. W
4. CS
5. T
6. CS
7. T
B. What’s In 8. T
9. CS
1. 2 10. CS
2. 3 11.
3. 1 Test II. Answers may vary
4. 6 G. Additional
5. 5 Activities
6. 7 Test I. Answers may vary
7. 4 Test II. Answers may vary
What’s more
C. What’s New
A.
1.
2.
3.
4.
5.
ANSWER KEYS
REFERENCES

Printed Materials

Department of Education. Competency-Based Learning Materials (CBLM) CSS 12


Department of Education. Learning Materials CSS 9
Department of Education. Learning Materials CSS 10
Department of Education. Most Essential Learning Competencies (MELC)

Online Sources

https://www.slma.cc/occupational-health-safety-tips/

https://en.wikipedia.org/wiki/5S_(methodology)

https://icttechtips.wordpress.com/2018/07/09/css-coc1-occupational-health-and-safety-
policy/

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For inquiries or feedback, please write or call:
Department of Education: Division of Cebu Province
Office Address: IPHO Bldg., Sudlon, Lahug, Cebu City, 6000 Cebu
Telefax: (032) 255-6405, (032) 255-4401
Email Address: [email protected]

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