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Hotel Reservation System (Introduction)

The document discusses developing an online hotel reservation system to allow customers to book rooms from any location. The current manual reservation system relies on paper records and human interaction, causing delays. Problems with the manual system include difficulty finding available rooms, storing large amounts of customer and availability data inaccurately, and wasting resources. The proposed online system would allow customers to create accounts, search for and book available rooms online, and securely handle payments. It aims to manage the hotel reservation process in an organized, cost-effective, and reliable way.

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Nicole Dela Peña
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583 views3 pages

Hotel Reservation System (Introduction)

The document discusses developing an online hotel reservation system to allow customers to book rooms from any location. The current manual reservation system relies on paper records and human interaction, causing delays. Problems with the manual system include difficulty finding available rooms, storing large amounts of customer and availability data inaccurately, and wasting resources. The proposed online system would allow customers to create accounts, search for and book available rooms online, and securely handle payments. It aims to manage the hotel reservation process in an organized, cost-effective, and reliable way.

Uploaded by

Nicole Dela Peña
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hotel Reservation System

Introduction

Information system are now part of our individuals' daily activities. It has increase the efficiently and
decreased the time for process. With help of an online booking system, companies like hotels are now able to
connect with both existing and prospective customers online. This is the fastest and efficient way to interact with
customers compare to a manual hotel reservation.

A hotel reservation system operates by allowing guests to make secure online reservation through the
hotel’s website. It provides people all over the world with an easy and fast way to book hotel rooms online. The
interface of the Online Hotel Reservation System is a Web pages that can be accessed with a Web site browser.
Users can perform room booking activities anytime and anywhere by accessing it via Internet. Everyone who
knows how to use a Web browser can quickly make reservations, change the reservation, change the booking
details, cancel the reservation, change the personal profile, can view the booking history, and also view the hotel
information. With the help of this system, you can manage well your business that can increase both your
efficiently within the office and your profit.

The study therefore aimed at developing an online hotel reservation system to enable customers book for
whatever they need from wherever location they are before lodging into the hotel. The system is to allow for easy
to access and retrieval of information and reporting. Furthermore, Hotel needs to maintain the record of guests and
reserve rooms before hand. Customers should be able to know the availability of the rooms on a particular date.
They should be able to reserve the available rooms according to their need in advance. To make their stay
comfortable, they are provided with food and other services.

Problem

The proponents found out the problem of this study is: How will this system help the management and the
staff to have an accurate service at the same time to monitor the records of the customers? The main problem of
this study is the inaccurate reservation of the customer. To book hotels and maintain reservations, the present
manual reservation system depends on paper and direct human interaction. This causes delays in exchange of
information throughout the hotel.

We noticed the following problems in the manual system after analyzing different traditional hotel room booking:

 Guest or visitors may face hard time to getting place to stay in area.
 It is difficult to store record of availability of room and huge number of customer’s records.
 Payment processing and collection is difficult.
 Inaccurate of records or data.
 More money and paper and other resources are wasted to store the record of available rooms and customers.
 Maintaining file security and standard is difficult
 Possible loss of records and retrieving files.

Solution

The proposed solution will have ability to manage customer’s account where they can save their
preferences and information. Traveler or any other customers can book and secure their place to stay before or
without actually visiting the hotel rooms. The proposed system will be able to handle payment and transactions.

Main aim of designing this project is to design a system that can manage and handle the activities that are
involved in a hotel reservation in an organized, cost-effective and reliable way. It will help the administrative to do
their work in very simple manner without causing any trouble and Visitors or customer to reserve their room
according to needs before they come to hotel. Customer can use any electronic devices like laptop, computers,
smart phones or tablet, to book and confirm their stay on hotel. Based on the limitation and shortcomings identified
in the existing Hotel Room reservation system, the solutions have been provided for the better management to the
organization and ease of access to the customer.
One of the solutions or alternatives to the problems that a hotel faces is the development of a system that
can edit, delete, filter, monitor, store, and secured the client records. The Hotel Reservation system is a transaction
processing system that solves the problems that arise while making a manual Hotel Reservation. The automated
Hotel Reservation System aims to make manual Hotel Reservations as simple and accurate as possible.

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