August, 2015

XP
DURA-BULL
TX/TEFC TEFC

ODP

LOW VOLTAGE 50 and 60 Hz Motor

Installation and Maintenance Manual

DN: 195-0014
Rev. 003
Low-Voltage Motor Instruction Manual
Installation and Maintenance for Polyphase 50 and 60 Hz AC Motors
Frame Size
• Frames 143 through 5810 Open Drip Proof (ODP)
• Frames 56 through 5811 Totally Enclosed Fan Cooled (TEFC)
• Frames 143 through 449 Expolsion Proof (XP)
• Frames 56 through 5811 Totally Enclosed Air-Over (TEAO)
• Frames 56 through 449 Totally Enclosed Non-Ventilated (TENV)
• Frames 143 through 5811 Totally Enclosed Blower Cooled (TEBC)

WARNING
• To reduce the risk of fire or explosion, do not install Division 2 motors in areas where the operating temperature code
(shown on the motor nameplate or Division 2 label) exceeds the ignition temperature of the hazardous environment.
• Do not attempt to install, operate, maintain or dispose of this equipment until you have read and understood all the product
safety information and directions that are contained in this manual.
• Do not disable or bypass any safety guards or protective devices.
• Avoid touching the hot surfaces of the electric motor without wearing proper protection.
• Keep the terminal box cover in place and secured while the motor circuits are powered.
• Two people are required to lift a 140 frame motor.
• Hearing protection is required around noise levels exceeding 80 dBA.
• Protection for overloads, peak starting currents, short circuit current, and ground fault currents, should be in strict
accordance with the National Electrical Code (latest release) Article 430, local electrical codes, and building codes.
• Proper circuit protection is required to prevent automatic reset devices from automatically restarting the motor.
• Only qualified personnel are to perform maintenance in an effort to prevent equipment failure or damage.

Notes
• Each Toshiba International Corporation (TIC) electric motor is thoroughly tested at the factory and carefully packaged for
standard shipping. Confirm the overall packaging condition upon receipt.
• The equivalent lead wire markings per NEMA(IEC) are: TI(U1), T2(V1), T3(W1), T4(U2), T5(V2), T6(W2), T7(U5),
T8(V5), T9(W5), T10(U6) T11(V6), T12(W6).
• All dimensions are in inches. Multiply inch value by 25.4 to convert to millimeters (mm).
• Any motor operated using an Adjustable Speed Drive is subject to potential premature bearing failures due to the
increased shaft currents caused by common mode voltages inherent with operation on a sinusoidal power source. TIC
recommends insulating both bearings on frame sizes 444 and larger. Smaller motors are at risk as well and should be
considered after review of the application and installation. The user is responsible for protecting the couplings and driven

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 1

 equipment from shaft currents from the motor. Insulated couplings are recommended. Shaft grounding devices provide
additional protection, but cannot be used in hazardous areas because of electrical arcing.
• Contact TIC for a complete copy of the TIC Standard Motor Warranties HBB0001 policy.
• Match the nameplate rating of the motor, connection diagram, and lead numbers with the appropriate category for the
applicable connection requirement. TIC special built or special rated motors may follow different connections. If more
information is required, contact TIC with the nameplate Model Number and Serial Number of the motor for connection
information.
• EQP GLOBAL motors in frames 143T – 184T and all other TIC motors rated 0.5 HP – 5 HP are Wye-connected motors.
All other standard size TIC motors are Delta-connected.
• TIC standard motors are built to F-1 assembly specifications. The motor uses the standard connection configuration and,
while facing the non-drive end of the motor, the standard rotation is counter-clockwise (CCW).
• For references to the National Electrical Code (NEC) see the latest release of the NEC.
• All products and company names in this document are trademarks or registered trademarks of the respective owners and
are used for identification purposes.

Storage
If the equipment is not put into immediate use, it should be stored indoors in an area that is clean and dry. Care should be
taken to keep the equipment covered when moving from a cold location to a warm location, otherwise condensation may
occur. If condensation does occur, allow the motor to dry thoroughly before applying power. Using a megohmmeter, test
the insulation resistance of the windings before applying power. A minimum of 10 megohms is recommended.
For long-term storage or when indoor storage is not available, the motor must be covered with plastic or weather-proof
tarp. Cover the motor completely. To ward off the formation of condensation, do not wrap the motor tightly. This will
allow for adequate ventilation. Precautions must also be taken to protect the motor from flooding or being exposed to
harmful chemical vapors.
Ensure that any unpainted sections are covered. Retouch any scratched or flaked areas.
If condensate plugs or drain plugs are used, ensure that they are functional.
Whether indoors or outdoors, the area should be free from vibration. Excessive vibration can cause bearing damage. Any
motor which must be stored in an area that is exposed to vibration must have the shaft locked to prevent any movement.
If the motor is equipped with space heaters, ensure that the space heaters are properly connected and functional. The
motor interior temperature should be maintained approximately 5.6° C (10° F) degrees above ambient.
A systematic inspection and maintenance schedule should be established. If the motor is to be stored for 6 months or
longer, it should, in addition to the minor precautions above, have the insulation resistance of the windings tested every 3
to 6 months. A minimum of 10 megohms is recommended. A record of insulation values, temperature, time, humidity, and
length of voltage application should be recorded to show winding conditions prior to start up.
If windings are designed for outdoor operation, they will not be affected by extreme or sudden temperature changes, or
inclement weather in general. However, a weather proof cover with provisions for adequate ventilation should be used to
guard against intrusion of salt, dust, or other abrasive or corrosive material.
It is recommended that the rotor be turned every month to redistribute the lubricant in the bearings. Oil or grease should
be added every 6 months.
— READ THE FOLLOWING CAREFULLY BEFORE INSTALLING OR STARTING MOTOR —

Receiving
1. Ensure that the nameplate data is consistent with the order specifications.
2. Check whether any damage has occurred during transportation. Typically, motors are shipped FCA TIC factory. Freight
Claims must be submitted by the consignee to the carrier.

2 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 3. Remove the bearing lock plate before start up (if used). Save the plate for reuse if subsequent shipping is required.
Note: If unable to reinstall the bearing lock plate, use wooden wedges to block the shaft to prevent any
movement during shipping.
4. Turn the shaft by hand to ensure that it turns freely.
Location
1. The motor should be installed in an area of unrestricted ventilation. Ensure that there are no limits or obstructions imposed
on the operation of the motor.
2. Drip Proof motors are designed for indoor installations in a well ventilated area where the atmosphere is reasonably free
of dirt, moisture, and corrosion. Contact TIC for any required modifications.
3. Totally enclosed motors may be installed where dirt, moisture (not running water), and corrosion are present. Outdoor
applications are acceptable, subject to the environment. Contact TIC for any required modifications.
4. Explosion Proof motors are designed and built for hazardous locations. Listed by U L for Class 1, Group D; and Class II,
Groups E, F and G; temp code T3B (165C); Division 1. Also listed by C.S.A.
Mounting
1. Mount the motor securely on a firm and flat base. All ball and roller bearing normal thrust motors through frame 447 are
mechanically capable of being mounted in any position. Consult with TIC for frames larger than 447. Special drains,
seals, or support construction may be required on all sizes, subject to the environment.
2. Align the motor accurately, using a flexible coupling if possible. For drive recommendations, consult with the drive
manufacturer, equipment manufacturer, or TIC Customer Support Center. See additional information in the section titled
Alignment Procedure on pg. 5. Ball bearings are recommended for direct coupled applications. Roller bearings may be
used with flexible couplings — ensure proper alignment. Rigid couplings require extra allowance for thermal shaft growth
toward the coupling. Skidding noise may result from the combination of internal bearing clearances and alignment
tolerances. DO NOT RUN A ROLLER BEARING WITHOUT A LOAD CONNECTED.
3. V-belt Sheave Pitch Diameters should not be less than the values listed in Table 1 on page 4 (NEMA recommended
values), or calculated from the formula for frames above 445T.
4. Tighten belts enough to prevent slippage only. Belt speed should not exceed 6500 ft. per minute, or consult belt/sheave
supplier.
5. Motors must not be subjected to vibration exceeding 0.5 G force. Motors are not to be mounted to shaker screens or
vibrating equipment that exceeds 0.5 G force on the motor. Complete isolation is required.
Power Supply & Connections
1. Nameplate voltage and frequency should be consistent with the power supply. The motor will operate satisfactorily on line
voltages within 10% of the nameplate value. The frequency shall be within 5% of the nameplate value. The combined
variation shall not exceed 10%. A motor that is rated for 230 volts can be operated on 208-volt network systems per the
nameplated amps, but with slightly modified performance characteristics.
2. Dual voltage and single voltage motors can be connected for the desired voltage by following the connection diagram
shown on the nameplate. Alternate starting connections are shown in the conduit box or see the connection diagrams on
pg. 8 and pg. 9.
3. Explosion Proof motors have Temperature Limiting Devices in the motor enclosure to prevent an excessive external
surface temperature of the motor in accordance with UL standards. The P1 and P2 terminals of the thermal protectors
should be connected to the motor control equipment. These are bimetal thermostats that are used for the primary thermal
protection. Optional auxiliary thermistors embedded in the winding can only be used as secondary devices for thermal
protection. The leads will be labeled TP1 and TP2 for thermistors. All supplementary device leads will be extended
through the main terminal box.
4. Wiring of the motor and control, overload protection, and grounding should be in accordance with the National Electrical
Code and local building codes. Explosion Proof motors have the internal terminal grounding connection inside of the
main terminal box which must be used for the equipment grounding connection. An optional external grounding terminal
on the feet is for a supplemental bonding connection, where local codes permit or require such a connection.
5. Lock out/Tag out and disconnect the motor from the power supply before opening the conduit box or performing any
maintenance or repair on the motor.

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 3

6. Using a megohmmeter, test the insulation resistance of the motor before energizing. A minimum of 10 megohms is
recommended.
Table 1. V-Belt Sheave Pitch Diameters (MG 1-14.42).
V-Belt Sheave (Inches)
Horse Power at Synchronous Speed
Conventional Narrow
Frame RPM
A, B, C, D, and E 3V, 5V, and 8V
Number
Min. Pitch Min. Pitch
3600 1800 1200 *Max. Width **Max. Width
Diameter Diameter
143T 1.5 1.0 0.75 2.2 4.250 2.2 2.250
145T 2–3 1.5 – 2 1.0 2.4 4.250 2.4 2.250
3.0 3.0 1.5 2.4 2.750
182T 5.250 2.4
5.0 — — 2.6 2.750
— — 2.0 2.4
2.4
184T 5.0 — — 2.6 5.250 2.750
7.5 5.0 — 3.0 3.0
213T 7.5 – 10 7.5 3.0 3.0 6.500 3.0 3.750
10 — 5.0 3.0 3.0
215T 6.500 3.750
15 10 — 3.8 3.8
15 — 7.5 3.8 3.8
254T 7.750 4.000
20 15 — 4.4 4.4
20 – 25 — 10 4.4
256T 7.750 4.4 4.000
— 20 — 4.6
— — 15 4.6
284T 9.000 4.4 4.250
— 25 — 5.0
286T — 30 20 5.4 9.000 5.2 4.250
324T — 40 25 6.0 10.250 6.0 5.250
326T — 50 30 6.8 10.250 6.8 5.250
— — 40 6.8 6.8 5.250
364T 11.500
— 60 — 7.4 7.4 5.250
— — 50 8.2 8.2
365T 11.500 5.500
— 75 — 9.0 8.6
— — 60 9.0 8.0
404T 14.250 7.250
— 100 — 10.0 8.6
— — 75 10.0
10.0
405T — 100 — 14.250 8.6 7.250
— 125 — 11.5 10.5
— — 100 10.0
11.0 16.750
444T — 125 — 9.5 8.500
— 150 — — — 10.5
— — 125 12.5 16.750 12.0
445T — 150 — — — 10.5 8.500
— 200 — — — 13.2
*Maximum sheave width - 2 (N-W)-¼”. **Maximum sheave width = N-W.
Sheave ratios greater than 8:1, or with a center-to-center distance less than the diameter of the large sheave, should be referred
to TIC. Sheaves must be mounted close to the shaft shoulder.

For motors above 445T frame with narrow V-belts:

Sheave Diameter (inches) = 25 (H/NR)1/3
Where:
H = Rated motor HP
NR = Rated motor speed in RPM
Maximum sheave width = N-W of shaft. Contact TIC for other sizes.

4 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 Belt Speed (Ft/min) = (Shaft RPM x 3.14 x Sheave Diameter)/12.

Figure 1. Shaft Extension Loads Due to Transmission of Power.

Alignment Procedure
Motor Leveling & Coupling Alignment
When the base has been adjusted, leveled, and grouted, the correct motor leveling and coupling alignment are obtained with
the aid of shims between the motor and the base. To give the motor proper support, it is important that the base and shims
combine to create a level and stable platform.
Rigid Coupling
Shaft Alignment
Extreme care must be taken to obtain correct shaft alignment when using rigid couplings. Circular concentric peripheral
surfaces of the two coupling halves must indicate correct alignment to within 0.0005 inches to 0.001 inches when the two
coupling halves are rotated together. The separation between the faces of the two coupling halves must also be maintained
within the same tolerance.
The alignment may be checked by utilizing a dial indicator, or with the aid of a straight-edge and thickness gauge or feelers
as shown on pg. 7.
The preferred method of checking alignment is with the dial indicator. Bolt the indicator to one of the coupling halves and
indicate the position of the dial button on the opposite coupling half with a chalk mark. Set the indicator dial to zero at the
first position and then rotate both halves of the coupling to a new position where a reading is to be made. All readings must
be made with the dial button located at the chalk mark. At least six readings are to be taken.
A variation in the dial reading at different positions of coupling rotation will indicate whether the machine has to be raised,
lowered, or moved to one side or another to obtain alignment of the circular concentric peripheral surfaces of the two
coupling halves within the specified tolerance.
Coupling Faces
In addition to the above check, a check of the separation of the coupling faces must be made to establish correct alignment.
The separation between the faces of the coupling may be checked with a dial indicator fastened to one coupling half and a

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 5

 reference surface fastened to the other coupling half. Mark the location of the dial button on the reference surface and
make all readings with the indicator in this position.
Set the dial of the indicator to zero for the first reading and use this as the reference. Be sure to rotate both halves of the
coupling the same amount, aligning the bottom of the indicator and the mark on the reference surface for each of six
readings. A variation of the readings at different positions will indicate how the machine has to be adjusted to obtain
correct alignment. After each adjustment of the motor, repeat the above procedure to ensure that the correct alignment and
leveling have been obtained.

Flexible Coupling
Units coupled through flexible couplings should be aligned as accurately as possible. The two halves should indicate
correct alignment to within 0.002 inches on both the circular concentric peripheral surfaces and the separation between
faces. Although most flexible couplings will withstand greater misalignment than rigid couplings, extreme misalignment
can cause vibration possibly resulting in failure of motor bearings and/or shaft.
If the method shown in Figure 2 on pg. 7 is used to check alignment of the machines, correct alignment exists when:
• The peripheries of the coupling halves are true circles of the same diameter and if the faces are flat.
• The separation between the faces is held to within the specified tolerance at all points and a straight-edge lies squarely
across the rims at any point.
Non-parallel faces will be indicated by a variation in separation of the coupling halves as they are rotated, and a difference
in height of the coupling halves will be indicated by the straight-edge and feeler gauge test.
When the coupling halves have been correctly aligned with the motor feet bolted in position, place temporary bolts in two
coupling holes for clamping the halves together. Then, ream for a light drive fit through both halves for regular coupling
bolts.
The preferred method of measuring coupling alignment is with a dial indicator as shown in Figure 1.
Clamp the dial indicator to the coupling as indicated below to measure the circular concentric peripheral surfaces of the
coupling halves for parallel alignment.
Also, as shown in Figure 1, clamping a reference surface to the opposite coupling half allows the dial indicator to be used
for measuring the separation of the coupling halves for axial alignment.
Figure 1

Balance (Direct Coupled Units)

TIC motors are balanced at the factory to standard NEMA commercial tolerances. However, if direct coupling units have
been disassembled in the field and are not reassembled with the shafts in the same position as they were originally, an
unbalanced condition may occur.

To correct this condition, disconnect the coupling halves and rotate one shaft 90° with respect to the other shaft. Re-
connect the coupling and run the motor. If not corrected, repeat the procedure until normal operation resumes.

The straight-edge or thickness gauge or feeler gauge is an alternative method of measuring coupling adjustment as shown
in Figure 2 on pg. 7.

6 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 Use a straight-edge and thickness gauge of feeler gauge to check the alignment of the circular concentric peripheral
surfaces of the coupling halves as shown below. The separation between the faces of the coupling halves can be measured
as shown.

Rigid Coupling Tolerances 0.0005 inch to 0.001 inch. Flexible Coupling Tolerance: 0.002 inch.

Figure 2

Warnings
WARNING WARNING
BEFORE STARTING MOTOR, REMOVE ALL UNUSED WHEN CAREFUL CONSIDERATION OF THE HAZARDS INVOLVED IN A
SHAFT KEYS AND LOOSE ROTATING PARTS TO PARTICULAR APPLICATION INDICATE THE MACHINE FRAMES SHOULD NOT
PREVENT THEM FROM FLYING OFF. BE GROUNDED OR WHEN UNUSUAL OPERATING CONDITIONS DICTATE
THAT A GROUNDED FRAME CANNOT BE USED, THE INSTALLER SHOULD
CAUTION: CHECK DIRECTION OF MOTOR
MAKE SURE THAT THE MACHINE IS PERMANENTLY AND EFFECTIVELY
ROTATION BEFORE COUPLING MOTOR TO LOAD.
INSULATED FROM GROUND. IN THOSE INSTALLATIONS WHERE THE
TO REVERSE THE MOTOR ROTATION,
MACHINE FRAME IS INSULATED FROM GROUND, IT IS RECOMMENDED THAT
REVERSE ANY TWO OF THE THREE LEADS TO THE
APPROPRIATE WARNING LABELS OR SIGNS BE PLACED ON THE
POWER PHASES. IF THE MOTOR IS NOT BI-
EQUIPMENT OR IN THE AREA OF THE EQUIPMENT BY THE INSTALLER.
DIRECTIONAL, CONFIRM THE CONNECTION
DIAGRAM AND ROTATION ARROW, OR CONTACT
TIC. WARNING FOR EXPLOSION-PROOF MOTOR
WARNING Disconnect power before working on motor-driven equipment. This motor is
equipped with an automatic temperature-limiting device. The National Electrical
Code and Underwriter's Laboratories require connection of leads P1 and P2 into the
ROTATING PARTS, SUCH AS COUPLINGS, PULLEYS,
control circuit of a manual reset starter per the following diagram.
EXTERNAL FANS, AND UNUSED SHAFT
EXTENSIONS, SHOULD BE PERMANENTLY
GUARDED AGAINST ACCIDENTAL CONTACT WITH
HANDS OR CLOTHING. THIS IS PARTICULARLY
IMPORTANT WHERE THE PARTS HAVE SURFACE
IRREGULARITIES SUCH AS KEYS, KEYWAYS OR SET
SCREWS.

WARNING
WHEN A LIFTING MEANS IS PROVIDED FOR HANDLING
THE MOTOR OR GENERATOR, IT SHOULD NOT BE
USED TO LIFT THE MOTOR OR GENERATOR PLUS
ADDITIONAL EQUIPMENT SUCH AS GEARS, PUMPS,
COMPRESSORS, OR OTHER DRIVEN EQUIPMENT.

WARNING
THE FRAMES AND OTHER METAL EXTERIORS OF
MOTORS AND GENERATORS (EXCEPT FOR INSULATED Note: Frames 256T and smaller have two
PEDESTAL BEARINGS) USUALLY SHOULD BE thermostats.
GROUNDED TO LIMIT THEIR POTENTIAL TO GROUND IN
THE EVENT OF ACCIDENTAL CONNECTION OR
CONTACT BETWEEN LIVE ELECTRICAL PARTS AND THE
METAL EXTERIORS.

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 7

Figure 3. Typical Connection Diagrams.

8 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 Figure 4. Typical Connection Diagrams (Cont.)

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 9

Maintenance
Inspection
Inspect motor at regular intervals. Keep the motor clean and the vent openings unobstructed.

Lubrication
Frames 143T – 256T are furnished with double sealed or shielded ball bearings that are lubricated with lithium-based
grease prior to installation. Grease fittings are not supplied and bearings are designed for average 100,000 hours
operation under standard conditions (see Table 2).

Frames 284T – 5811UZ are furnished with double shielded, open ball, or roller bearings. Depending on HP size and/or
the operating speed, it may be necessary to relubricate anti-friction bearings periodically (see Table 2).

These motors are supplied with provisions for greasing and have been lubricated prior to shipping. However, before start
up, it is recommended that approximately 30 grams (1 oz.) of grease be applied because of possible settling of grease
during storage. Any oil leakage around bearing caps indicate overpacking — excess grease should be purged by operating
motor temporarily with relief open.
Table 2. Relubrication Frequency.

Type Of Service Service Conditions

Sync. RPM
Frame Range Severe
Range Standard Duty
Duty Eight hours per day, light
Standard Duty to normal loading, clean
143T - 256T 5 Years 3 Years condition free of dust.
3600 284TS - 286TS 12 Mos. 4 Mos.
Twenty-four hours per
324TS - N5811USS 9 Mos. 3 Mos. day, or light to normal
143T - 256T 7 Years 3 Years Severe Duty shock loading vibration,
exposure to dirt or dusty
284T - 326T 4 Years 1.5 Years
conditions.
1800 364T - 365T 2.5 Years 10 Mos.
404T - 447TZ 2 Years 8 Mos. For very severe conditions
where the motor is subject
505US - N5811UZ 1.5 Years 6 Mos. to high vibration or heavy
Very Severe
143T - 256T 7 Years 3 Years shock loading and
Duty
vibration use 1/3 of the
1200 and 284T - 326T 4 Years 1.5 Years
value shown in the severe
Slower 364T - 447TZ 3 Years 1 Year duty table
505US - N5811UZ 2 Years 8 Mos.
Note: Typical schedule provided. See nameplate for actual schedule and type
of grease, if applicable.

Instructions for Lubricating

Toshiba motors (284T – 5811UZ) are furnished with grease fittings. Before greasing, be sure fittings are clean and free of
dirt.

Remove the grease relief plug or plate and, using a low pressure grease gun, pump in the required grease amount. Do not
over grease. Relubrication intervals are specified in Table 2. After relubricating, allow the motor to run for 10 minutes
before replacing relief hardware. All EQP 841 motors have grease fittings. See the Motor Relubrication document
#MDS-O-0001 for details on both standard horizontal and vertical motor bearings.

10 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 Recommended Greases for Standard
Applications Operating Ambient Temp. -30° C – 50° C.

Unless otherwise specified by the grease nameplate of the motor, Chevron® SRI Chevron Corp.

use the following greases for the listed temperature range. The TIC Mobil Unirex® N 2 Exxon Mobil Corp.
standard, 840, and 841 motors are greased at the factory with the Mobil Polyrex® EM Exxon Mobil Corp.
polyurea base Mobil Polyrex® EM grease. Shell Dolium® R Shell Oil Co.
Mobilith SHC® 100 Exxon Mobil Corp.
Recommended Greases for Special
Applications
The following greases are recommended for special applications only and should be used only for motors specifically
built for such conditions.

Minimum Ambient Temperature -60° C WARNING: In general it is not recommended

to mix greases of different brands. The mixing of
BeaconTM 325 Exxon Mobil Corp. different types of thickeners may destroy the
composition and physical properties of the grease. In the
Maximum Ambient Temperature 90° C
event that a different grease is required by the end user,
the following steps can be taken. Using the instructions
Dow Corning® 44 Dow Corning Corp.
for lubrication, open grease outlet and purge the system
Mobil Unirex® S 2 Exxon Mobil Corp.
as much as possible of the old or unwanted grease.
Triton® 460 ConocoPhillips Co. Repeat this same operation after 1 week of service.
Mobilith SHC® 460 Exxon Mobil Corp. Consult Toshiba Customer Support Center for further
recommendations on grease compatibility.

WARRANTY
Toshiba International Corporation (TIC) warrants that the received Goods will be free of defects in materials and
workmanship.

This warranty expires eighteen (18) months after the date that the Goods are received by the Purchaser or twelve (12)
months after the Goods are placed into operation, whichever occurs first. Neither shall exceed 18 months from the date of
receipt of the Goods.

Goods that are received in an unacceptable condition shall, at the sole discretion of TIC, be repaired, replaced, updated, or
have the purchase price refunded.

To file a claim, the Purchaser must (1) promptly notify TIC in writing of the nonconformity, (2) furnish TIC satisfactory
proof of the nonconformance, and (3) if requested by TIC, return the nonconforming equipment or part to TIC and pay all
expenses incurred in connection with such return.

The repaired/replaced item, part, or software, shall be delivered, free of charge, to the Purchaser, FCA TIC designated
facility or at TIC's option, FCA TIC-authorized service shop (INCOTERMS 2010). Purchaser shall pay all costs
following such delivery, including, without limitation, all handling, transportation, assembly, installation, insurance,
testing, and inspection charges.

The warranty excludes (1) normal wear and tear; (2) Goods that have not been properly stored, assembled, installed,
serviced, maintained, operated, or used within the limits of rated capacity and normal usage; (3) Goods not used in
accordance with current operating and maintenance instructions furnished by TIC, and (4) Goods that have been altered or
modified in any manner without the written consent of TIC.

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual 11

 THE FOREGOING OBLIGATION TO REPAIR, REPLACE, OR REFUND THE PURCHASE PRICE PAID FOR THE
GOODS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER, ITS CUSTOMERS AND
USERS OF THE GOODS FOR THE NONCONFORMANCE OF THE RECEIVED GOODS.

TIC SHALL HAVE NO OBLIGATION TO DISASSEMBLE ANY NONCONFORMING GOODS OR TO INSTALL

ANY REPAIRED OR REPLACEMENT PART, EQUIPMENT OR SOFTWARE OR TO PAY ANY COSTS INCURRD
IN CONNECTION WITH SUCH DISASSEMBLY OR INSTALLATION.

THERE ARE NO OTHER WARRANTIES AND TIC HEREBY EXPRESSLY DISCLAIMS ALL OTHER EXPRESS,
STATUTORY, AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

RENEWAL PARTS
1. Use only genuine Toshiba renewal parts.
2. When ordering, specify complete motor information. Model Number and Serial Number are a minimum requirement.
Specify quantity and describe part.
3. For information and service contact the Toshiba Customer Support Center.

WARNING

Explosion-Proof Motors are constructed to comply with the UL Label Service Procedure Manual. Repair of
Explosion-Proof Motors must be made by the manufacturer or UL-listed service center to maintain the UL
listing.

Customer Support
The TIC Customer Support Center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday.
The toll free number is US (800) 231-1412/(713) 466-0277 — Fax (713) 466-8773.
For after-hours support follow the directions in the outgoing message when calling.

You may also contact Toshiba International Corporation by writing to:

Toshiba International Corporation

13131 West Little York Road
Houston, Texas 77041-9990
Attn: Motors.

For further information on Toshiba International Corporation’s products and services, please visit our website at
www.toshiba.com/TIC.

12 Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

 NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES

Low Voltage 50/60 Hz Motor Installation and Maintenance Manual

BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO. 3142 HOUSTON, TX
POSTAGE WILL BE PAID BY ADDRESSEE

ATTN PRODUCT REGISTRATION

TOSHIBA INTERNATIONAL CORPORATION
13131 W LITTLE YORK ROAD
HOUSTON TX 77041-9988

13
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Low Voltage 50/60 Hz Motor Installation and Maintenance Manual