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Coc Level I

This document outlines 10 tasks for an ITSS Level I exam, including connecting hardware, installing software like Windows and Office, creating basic documents, and recording client support requests. It also provides 4 projects for an ITSS Level II exam involving configuring a LAN connection, accessing the internet, identifying computer hardware components, and designing a database. The Level II projects include tasks like setting up a peer-to-peer network, bookmarking a website, disassembling and reassembling a computer, and creating tables and forms in Microsoft Access.

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Talila B. Robsan
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224 views6 pages

Coc Level I

This document outlines 10 tasks for an ITSS Level I exam, including connecting hardware, installing software like Windows and Office, creating basic documents, and recording client support requests. It also provides 4 projects for an ITSS Level II exam involving configuring a LAN connection, accessing the internet, identifying computer hardware components, and designing a database. The Level II projects include tasks like setting up a peer-to-peer network, bookmarking a website, disassembling and reassembling a computer, and creating tables and forms in Microsoft Access.

Uploaded by

Talila B. Robsan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

Prepared by Instructor Fantahunegn.

ITSS COC Exam

Occupation: ITSS (Information System Support) Level: I


Task: 1 Connect Hardware Peripheral Devices

 Connect Peripherals Devices: Connect Monitor, Mouse, Keyboard, Power Cable etc.
 Disconnect Peripherals Devices: Connect Monitor, Mouse, Keyboard, Power Cable etc

Task: 2 Desktop Environments:

 change Screen Resolution by 800x600


 Log of the Computer

Task 3: Security

 Create account: user name: your name: privilege/account type: Administrator: password: 123
and cannot change him or he.
 Setting Turn on the Notification.
 Install Avast Antivirus and Automatically Update per weekly.

Task 4: Install Printer Device

 Install HP LaserJet 1100 Printer

Task 5: Install Office 2013/2007

 Install Office 2013/2007 only Ms Office word

Task 6: Office installation Requirement

No Items Specification
1 Operating System Requirement
2 RAM Size
3 HDD Size
4 CPU Speed
 Save file Under Document/IT/Levela I/ file name: Office Requirement

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Prepared by Instructor Fantahunegn.S

Task 7: Create Word File

Symbols Shapes

Symbols and
Shapes

 Save file Under Document/IT/Level I location, file name: Symbols and Shapes

Task 8: System Requirement

No Items Specification
1 Operating System Name
2 OS Manufacturer
3 Total Installed RAM Size
4 HDD Size
5 CPU Speed
6 System Model
7 System Manufacturer
 Save file on desktop location, file name: System

Task 9: Installed Application Software

No Installed Applications Version


1
2
3
4
 Save file on desktop location, file name: Software

Task 10: Record Client Support Requirements

Client Problem Request

Name of Client: W/ro Mestawet

Problem: Upgrade Office Application

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Prepared by Instructor Fantahunegn.S

Name of Client: Ato Chala

Problem: Install new Purchase Printer

Name of Client: Ato Kebede

Problem: Update Antivirus Software

Name of Client: W/t Tigist

Problem: Upgrade System Unit

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Prepared by Instructor Fantahunegn.S

ITSS COC Exam

Occupation: ITSS (Information System Support) Level: II


Project information.

Give the necessary equipment, tools, materials, supplies and information the candidate is
expected to perform the following four project, Recommended assessment place; well equipped
computer lab.

Total Time 3:30

Project one: - Configure LAN connection (55min)

Task1:-To create pert – to-per connection use the following information

Work Group Computer name IP Address


Comp1 192.168.0.1
OCOC Comp2 192.168.0.2
Tak2:- share CD-ROM

Task 2: Configure or add the network printer in both computers.

Project Two:-Access and use internet (30 min) Task 1:-Using the internet connection available
in your computer.

Task 1:-Using the internet connection available in your computer

. Open internet browser (internet explorer, Firefox, Mozilla, Opera or any other)

Book mark and Browser the A Student education (www.astu.edu.et) and make it a default
home page.

Tak2:-Type the type of cable and color arrangement you use

A B
White green White orange
Green Orange
White orange White green
Blue Blue
White blue White blue
Orange Green
White brown White brown
brown brown

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Prepared by Instructor Fantahunegn.S

Project 3:-Identifying and demonstrating computer Hardware components (60minites)

Task 1: Dissemble the computer’s major components (processor, RAM, Hard Disk, NIC (if
applicable) CD-

Rom, and power, and Data cables)

Task2:-Demonstrate each hard ware components function and reassemble the system unit by
installing all system components as required.

Task 3:-test the computer functionally to insure that all components and peripheral s are
working correctly.

Task4:-propose of computer specification for graphic design and multimedia work.

The specification document that that you are expected to produce my contain but are not
limited to the ff. information.

 Processor type and speed


 capacity of memory
 CD-Rom Type
 Operating system installed
 Hard disk capacity.
 (Hint takes the specification of the computer that you are working as a reference.

Project four: - Design and develop a database (45 minutes)

Suppose you are to design ABC computer center data base and Training data base A table
contain Student table and Course Table and

Save the ABC data base and Training data base on Local C:\

Task1:-create student Table and Course table

Task2:- rename Training data base to COC data base

Task3: Copy Student table from ABC data base to COC data base

Task4:-create Student list Form and student whose sex is M (by using quarry design)

You are expected to design and develop a database with has all the features and function
stated above using Microsoft Access 2007

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Prepared by Instructor Fantahunegn.S

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