1.

Top 210+ Salesforce Interview Questions and Answers 2021[UPDATED]

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8. Top 50 Salesforce Interview Questions And Answers For 2021
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Scenario based:

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Account field: Number_Of_contacts__c : it contains number of contact

present under the account

Write a trigger on contact object whenever a contact is created or updated

then we have to update the Number_Of_contacts__c field on account if there
is mismatch.

Topic:

● API
○ Rest
○ SOAP
○ WEB CALLOUT
○ BASIC Auth
○ Auth 2.0
● Security
○ Sharing & visibility
○ Profile
○ Role
○ Group
○ User & licence
○ Permission set group
● Flow
● Data manaement
● Process builder
● Workflow
● Approval process
● Report dashboards
● Object, layout(page , search etc), record type, validation rule
● Aura
● LWC
● VF
● Email alert, template, letterhead
● Governance limit
● Execution flow
● SOQL , SOSL
● Workbench, vs code
● Postman
● Connected App
● Service cloud:
○ Objects
○ Entitlement
○ Milestone
○ Case assignment
○ Email-to-case
○ Support process
● Sales cloud
○ Object
○ Lead assignment
○ Sales process
○ Forecast
○ Quota
● Community
○ Licences
○ Partner object
○ Service object
○ Sites
● Migration
● Instance difference- Prod and sandbox including license
● Test class
● Debug
● Dev console
●
 A. Salesforce fundamentals
B. Declarative features
C. Audit & reporting features
D. Data modelling and data management
E. Logic & process automation
F. Software testing
G. Debug & deployment tools
H. Integration features
I. Programmatic features

Salesforce fundamentals

1. Can two users have the same profile? Can two profiles be assigned to the same
user?
2. What are Governor Limits in Salesforce?
a. Different Governor Limits in Salesforce are:

i. Per-Transaction Apex Limits

ii. Force.com Platform Apex Limits
iii. Static Apex Limits
iv. Size-Specific Apex Limits
v. Miscellaneous Apex Limits
vi. Email Limits
vii. Push Notification Limits
3. What is a sandbox org? What are the different types of sandboxes in Salesforce?
a. Types of Sandboxes are:
● Developer
● Developer Pro
● Partial Copy
● Full
4. Can you edit an apex trigger/ apex class in production environment? Can you edit a
Visualforce page in production environment?
5. What are the different data types that a standard field record name can have?
6. Why are Visualforce pages served from a different domain?

Declarative Features
1. What is WhoId and WhatId in activities?
 2. What is the use of writing sharing rules? Can you use sharing rules to restrict data
access?
a. By default, all users in your organization will have organization-wide-
default sharing settings of either Public Read Only or Private.
3. What are the different types of email templates that can be created in
Salesforce?

Audit & Reporting Features

1. What is a bucket field in reports?
2. What are dynamic dashboards? Can dynamic dashboards be scheduled?
3. What are the different types of reports available in Salesforce? Can we mass delete
reports in Salesforce?

Data Modelling & Data Management

1. What is a custom object in Salesforce?
2. What is Self-Relationship?
3. What are the different types of object relations in salesforce? How can you create them?
4. The different types of object relationships in Salesforce are:
a. Master-Detail Relationship (1:n):
b. Lookup Relationship (1:n):-
c. Junction Relationship (Many-To-Many):
5. What happens to detail record when a master record is deleted? What happens to child
record when a parent record is deleted?
6. Can you have a roll up summary field in case of Master-Detail relationship?
7. Explain the term “Data Skew” in Salesforce.
a. ownership data skew
8. Explain skinny table. What are the considerations for Skinny Table?
9. Which fields are automatically Indexed in Salesforce?
a. Primary keys (Id, Name and Owner fields).
b. Foreign keys (lookup or master-detail relationship fields).
c. Audit dates (such as SystemModStamp).
d. Custom fields marked as an External ID or a unique field.
10. How to handle comma within a field while uploading using Data Loader?
11. What is the junction object and what purpose does it serve?
12. What is an Audit Trail?
13. Explain the Salesforce dashboard?
14. How can you edit apex classes in a production environment?

Logic & Process Automation

1. For which criteria in workflow “time dependent workflow action” cannot be created?
 2. What are the types of custom settings in Salesforce? What is the advantage of using
custom settings?
a. List Custom Settings are a type of custom settings that provides a reusable set of
static data that can be accessed across your organization irrespective of user/
profile.
b. Hierarchy Custom Settings are another type of custom settings that uses built-in
hierarchical logic for “personalizing” settings for specific profiles or users.
3. How many active assignment rules can you have in a lead/ case?
4. What are custom labels in Salesforce? What is the character limit of custom label?
5. What is the difference between a Role and Profile in Salesforce?
6. What are the examples of non-deterministic Force.com formula fields?
7. What is the distinction between Trigger and Process Builder?
8.
9.

Software Testing

1. Why do we need to write test classes? How to identify if a class is a test class?
2. What is minimum test coverage required for trigger to deploy?

Debug & Deployment Tools

1. What are the different ways of deployment in Salesforce?

Integration
1. What is an external ID in Salesforce? Which all field data types can be used as external
IDs?
2. How many callouts to external service can be made in a single Apex transaction?
3. How can you expose an Apex class as a REST WebService in Salesforce?
a. @RestResource annotation to expose it as a REST resource. You can then use
global classes and a WebService callback method.
b. custom Apex REST Web service method always uses system context.
4. What happen when user do not have create permission of object but have access of rest
class and method.
a. Run in system context and no error
b. Invoking a custom Apex REST Web service method always uses system context.
Consequently, the current user’s credentials are not used, and any user who has
access to these methods can use their full power, regardless of permissions,
field-level security, or sharing rules
5.

Programmatic Features
1. What is the trigger?
2. What is the difference between Trigger and Workflow?
3. What is a static resource in Salesforce?
4. What is the difference between a standard controller and a custom controller?
a. Standard controller in Apex, inherits all the standard object properties and
standard button functionality directly. It contains the same functionality and logic
that are used for standard Salesforce pages.
5. How can we implement pagination in Visualforce?
a. To control the number of records displayed on each page, we use pagination. By
default, a list controller returns 20 records on the page. To customize it, we can
use a controller extension to set the pageSize.
6. How can you call a controller method from JavaScript?
a. To call a controller method (Apex function) from JavaScript, you need to use
actionfunction.
7. How to get the UserID of all the currently logged in users using Apex code?
a. UserInfo.getUserId()
8. How many records can a select query return? How many records can a SOSL query
return?
a. SOQL: 50,000.
b. SOSL: 2,000
9. What is an attribute tag? What is the syntax for including them?
10. What are the three types of bindings used in Visualforce? What does each refer to?
a. Data bindings, which refer to the data set in the controller
b. Action bindings, which refer to action methods in the controller
c. Component bindings, which refer to other Visualforce components.
11. What are the different types of collections in Apex? What are maps in Apex?
12. How can you embed a Visualflow in a Visualforce page?
a. Add the <flow:interview> component somewhere between the <apex:page> tags.
b. <apex:page>
<flow:interview name="flowuniquename"/>
</apex:page>

13. What is the use of “@future” annotation?

14. What are the different methods of batch Apex class?
a. Database.Batchable interface contains three methods that must be implemented:
i. Start method:
1. global (Database.QueryLocator | Iterable<sObject>)
start(Database.BatchableContext bc) {}
ii. Execute method:
1. global void execute(Database.BatchableContext BC, list<P>){}
iii. Finish method:
1. global void finish(Database.BatchableContext BC){}
15. What is a Visualforce component?
16. What is Trigger.new and Trigger.Old?
 17. What all data types can a set store?
a. Primitive types
b. Collections
c. sObjects
d. User-defined types
e. Built-in Apex types
18. What is an sObject type?
19. What is the difference between SOQL and SOSL?
20. What is an Apex transaction?
21. What is the difference between public and global class in Apex?
22. What are getter methods and setter methods?
a. Get (getter) method is used to pass values from the controller to the VF page.
b. Whereas, the set (setter) method is used to set the value back to controller
variable.
23. What is a Wrapper Class?
24. What is the sharing rule?
25. What do you mean by governor limits?
a. Maximum CPU time on the Salesforce servers - 10,000ms
b. Total number of sendEmail methods allowed - 10
c. Total number of records retrieved by a SOQL query - 50,000
d. Total number of callouts in a transaction - 100
26. What are some things that you can do to prevent governor limits?
a. Bulkify your Code
b. Use @future Appropriately
c. Don’t make any SOQL, DML operation inside a loop
d. Queue large datasets
e. Use batch apex for more than 50,000 records
f.

Workflow Question:
1. What is a workflow?

Lightning
● Have you ever created a Lightning component without Apex? What did the component
do? How did you approach it?
LWC

Code:
https://www.mygreatlearning.com/blog/salesforce-interview-questions/

Set<Account> accSet = new Set<Account>();

Account acc= new Account (Name='ABC Inc', Id = '0017g00001QHfNvAAL');
accSet.add(acc);
acc.Name= 'XYZ Inc';
accSet.add(acc);
System.debug('_____set___size__6__ '+accSet.size());
accSet.add(acc);
System.debug('_____set___size__8__ '+accSet.size());
https://www.besanttechnologies.com/salesforce-interview-questions-and-
answers

Production and Sandbox Environments

Q1. What is Cloud Computing?
Q2. What is sandbox url?
Q3. What is production url?
Q4. What is Production?
Q5. What is sandbox?
Q6. What are the types of Sandboxes?
Q7. What is Developer sandbox?
Q8. What is developer pro sandbox?
Q9. What is partial data sandbox?
Q10. What is Full copy sandbox?

Customization
Q11. What is Track Field History?
Q12. What are the Activities in Salesforce?
Q13. How to rename the tab?
Q14. How to display multiple columns after clicking on the tab?
Q15. What is the difference between ISBLANK() AND ISNULL()?
Q16. What is dependent picklist?
Q17. What is the architecture of the salesforce?
Q18. What is the difference between 15 digit and 18 digit id in Salesforce?
Q19. What is Record Type?
Q20. What is the difference between detail page and edit page?
Q21. What is out of box functionality?
Q22. What are the different types of tabs?
Q23. What is validation rule?
Q24. There are two fields, if the user populate two field values if we combine those values
uniqueness should be maintain, how to achieve this without coding?
Q25. What are Governor Limits?
Q26. For which data type we can unable external id?
Q27. What is list view?
Q28. What is Inline editing?
Q29. How to disable Inline editing?
Q30. What is Enhanced list view?
Q31. What is search layout?
Q32. What is mini page layout and how to enable?
Q33. What is lead process?
Q34. What is sales process?
Q35. What is Support process?
Q36. What is web-to-lead?
Q37. What is Queue?
Q38. What is public group?
Q39. What are the Assignment rules?
Q40. What are Auto-Response Rules?
Q41. What are the Escalation rules?

Relationships
Q42. Is it possible to create the Master – Detail Relationship field for the child object which is
having existing records?
Q43. Is it possible to convert Mater – Detail Relationship to Look Up Relationship?
Q44. Is it possible to delete junction – Object in case of Mater – Detail Relationship?
Q45. What will happen if we undelete the deleted Junction Object?
Q46. What will happen to child records if we delete a parent record in case of Lookup
Relationship?
Q47. What will happen to child records if we delete a parent record in case of Master Detail
Relationship?
Q48. What is Junction Object?
Q49. For a junction object if we delete one of the parent record what will happen to child
records?

Users, Profiles and Permission Sets

Q50. Is it possible to delete the user in salesforce?
Q51. What is ‘Grant Account Login Access’? How to enable ‘Grant Account Login Access’?
Q52.How to provide security for Meta-Data files (Schema)?
Q53. What is Profile?
Q54. What is Permission Set?
Q55. How to give permissions to two fields for different users who belongs to different profiles?
Q56. How many users are there in your project salesforce instance
Q57. How to provide security for the Records (Instance)?
Q58. What is role?
Q59.What is OWD?
Q60. What is Grant Access Using Hierarchies?

Import Wizard and Data Loader

Q61. What is Import wizard?
Q62. What is Data Loader?
Q63. Which operations we can perform on Dataloader?
Q64. Data loader or Import wizard supports which file format?
Q65. What is the filed mapping file format of the data loader?
Q66. How to insert null values into dataloader?
Q67. What is external ID?
Q68. Maximum batch size of data loader?
Q69. What is default batch size if we enable bulk API?

Workflows and Approvals

Q70. What are the different kinds of evaluation criteria’s (events)?
Q71. What is the difference between ‘Created and every time edited to meet the criteria’ and
‘Created and edited to subsequently meet the criteria’?
Q72. What are the types of rule criteria’s?
Q73. What is immediate workflow action?
Q74. What is time dependent workflow action?
Q75. For which event we can’t create time dependent workflow action?
Q76. What are the different kinds of workflow actions?
Q77. What are the types of email templates?
Q78. There is a timebased workflow which will update one of the fields if the criteria meet. User
submits the record with valid criteria, workflow triggered so that the field update is queued in the
‘time based flow’ queue which will fire after one day. If the user modifies the record which is
submitted before the scheduled date, after modification, a record criterion is not meeting.
Whether the field will be updated or not in schedule date?
Q79. For the same scenario explained in the above question what happens when we deactivate
or modify the criteria of the workflow to different criteria? Whether the field will be updated or not
in schedule date?
Q80. Scenario: There are two workflow rules on the same object say namely wf1 and wf2. If wf1
fires then a field will be updated on the same object, if the field updated and due to this wf2
criteria meets then what will happen, wf2 will fire or not?
Q81. What is Approval Process?
Q82. How to configure Approval Process?
Q83. Scenario: After activating the approval process, I want to add one more step. Is it
possible?

Reports and Dashboards

Q84. What is Report?
Q85. What are the types of Reports?
Q86. How many blocks we can create for join reports?
Q87. How many maximum groupings we can do for summary, matrix and join reports?
Q88. What is bucketing in reports?

Apex Programming Basics

Q89. What are the OOPS Concepts?
Q90. What is the difference between non-static and static?
Collections
Q91. What are the types of Collections available in Apex?
Q92. What is the difference between List and Set?
Q93. What is the maximum size of the list?
Q94. What are the map methods available in Apex?
Q95. What are the DML statements available in Apex?
Q96. What is Governor Limits for DML statements?
Q97. What is SOQL?
Q98. What is SOSL?
Q99. Difference between insert/update and Database.insert/ Database.update?
Q100. There is a Queue with name MyQueue. How to query it using SOQL query from the
database?

Apex Triggers
Q101. What are the trigger events?
Q102. What are the trigger context variables?
Q103. Availability of trigger.old and trigger.new for the different trigger events?
Q104. Read/Write accessibility of trigger.old and trigger.new?
Q105. When to use before triggers and when to use after triggers?
Q106. For the same event if there are multiple triggers on the object, how to control the order of
execution?
Q107. What are the recursive triggers and how to avoid?
Q108. What is MIXED-DML-OPERATION error and how to avoid?
Q109. Following Custom Objects are available in the organization
Q110. What is the order of execution in salesforce?
Q111. There is a validation rule which will fire if amount = 100 and will display the error
message. There is a workflow rule which will fire if amount > 100 and will update amount field to
100. One of user saved the record by giving value as 1000. What will the value of the amount
field?
Q112. There is a before trigger which will fire if amount = 100 and will display the error
message.
Q113. What will the value of the amount field?

Batch Apex
Q114. What is Batch Apex?
Q115. What are the Batch Apex methods?
Q116. How to schedule batch apex?
Q117. How to schedule batch apex in minutes/hours?
Q118. How to maintain the state between the methods of batch class?
Q119. Is it possible to call batch class from one more batch class?
Q120. Is it possible to call future method from a batch class?
Q121.How to cover the code for a batch class?
Q122. How many batch jobs can be active/queued at a time?
Q123. Is it possbile to write batch class and schedulable class in a same class?

Test Classes
Q124. What is the purpose of writing the test class?
Q125. Is it possible to write test code inside of an apex class or apex trigger?
Q126. Syntax of testMethod
Q127. What is the purpose of seeAllData?
Q128. What is the purpose of Test.startTest() and Test.stopTest()?
Q129. What is the purpose of system.runAs()?
Q130. What are the assert statements? What is the purpose?
Q131. What is the purpose of Test.isRunningTest()?
Q132. What is the purpose of @TestVisible?
Q134. What are the test class best approaches?

Visualforce Basics
Q135. Visualforce Basics.
Q136. What is the difference between system mode (system context) and user mode (user
context)?
Q137. What are the types of controllers available for the visualforce page?
Q138. Following classes are there what will be the priority – controller=”MainClass”
extensions=”ClassA,ClassB,ClassC” click to see the question in detail. A method with the name
save exists in all the classes mentioned above. Which will execute first and what is the order?
Q139. What is View State?
Q140. What are the Static Resources?
Q141. What is the defference between Static Resources and Documents?
Q142. How to display error messages on VF (Visualforce) page?
Q143. What is RecordSetVar?
Q144. What is the difference between dataTable and pageBlockTable?
Q145. Maximum number of records displayed on the VF page?
Q146. How to display more records beyond the supported limit on the VF page?
Q147. What is the difference between inputText and inputField?
Q148. What is the difference between outputText and outputField?
Q149. What is pagination and what are the ways to achieve it?
Q150. What is Wrapper Class?
Q151. What are the custom labels? Custom Label is a memory location where we can store the
text. Where to use?
Q152. What are the Custom Settings?
Q153. What is the difference between List Custom Settings and Custom Object?
Q154. What is the difference between rendered, rerender, renderAs and contentType?
Q155. What is button overriding?
Q156. What are the inline visualforce pages?
Q157. What is the use of immediate attribute?
Q158. What are the parameters and how many ways we can pass the parameters?
Q159. What is retURL and saveURL?
Q160. What are the Visualforce Components?
Q161. When to use VF Component?
Q162. What is the order of execution of VF page?

Salesforce Interview Questions and Answers

Q164. Where would a developer build a managed package?
Q165. In a single record, a user selects multiple values from a multi-select picklist. How are
selected values represented in Apex?
Q167. Which type of information is provided by checkpoint tab in salesforce developer console?
● Namespace
● Time
● Exception
● Debug statement

Q168. What is the capability of the formula field

● Generate a link using HYPERLINK() function to a specific record in a legacy system
● Display the previous value for a field using PRIORVALUE() function
● Retrurn and display a field value from another object using VLOOKUP() function
● Determine if the DateTime field has passed using NOW()
● Determine which if the three images tos display using IF() function
Q169. Which statement should a developer avoid using inside procedure loops?
Q170. What is an accurate statement above variable scope?
● Parallel blocks can use the same variable names
● A variable can be defined at any point in the block
● Sub-blocks cannot reuse a parent block’s variable name
● Sub-blocks can reuse the parent block’s variable name if it’s value is null.
● A static variable can restrict the scope to the current block if its value is null.
Q172. What is the valid source and destination pair that can send or receive the change set
● Developer Edition to Sandbox
● Sandbox to Production
● Sandbox to Sandbox
● Developer Edition to Production

Q173. In the lightning component framework, which resource can be used to fire events?
 ● Javascript controller actions
● Third party web service code
● Third party JavaScript code
● Visualforce controller actions
Q174. Which data type or collection of data types can SOQL statements populate or evaluate
to?
● A single SObject
● An integer
● A String
● A list of SObjects
● A Boolean
Q175. What is the benefit of the Lightning component framework?
Q176. A developer creates a custom controller and custom Visualforce page with the below
code block:
Q177. What does the user see when accessing the custom page?
Q178. Which user can edit the record after it has been locked for approval?
● Any user with a higher role hierarchy
● User who is assigned as the current approver
● Any user who dropped the record previously
● An Administrator
Q179. Which statement about change set deployment is correct?
● They use an all or none deployment model
● They require a deployment connection
● They can be used to transfer contact records
● They can be used to deploy custom setting data
● They can be used only between related organizations.
Q180. A developer runs the following anonymous code block:
Q181. What is the result?
Q182. What is the proper process for an Apex Unit Test?
Q183. Where can the custom roll-up summary fields be created using standard object
relationships?
● On opportunity using Opportunity Product records.
● On Account using Case records
● On Quote using Order records
● On Campaign using Campaign member records
● On Account using Opportunity records.

Q184. A developer needs to create records for object Property__c.

Q185. Which line of code would the developer insert in the try block to ensure that at least some
records are created even if a few records have error and fail to be created?
Q186. Which scenario is invalid for execution by unit tests?
Q187. When can a developer use a custom visualforce page in a Force.com application
● To generate a PDF document with application data
● To create components for dashboards and layouts
 ● To deploy components between two organizations
● To modify page layout setting for a custom object.
Q188. Where can debug log filter setting be set?
● On the monitored user’s name
● The show more link on the debug log’s record
● The log filter tab on a class or trigger detail page
● The filters linked by monitored user’s name within the Web UI.

Q189. What do you mean by Salesforce?

Q190. What do you mean by Governor limits in Salesforce?
Q191. What is the role of the Salesforce?
Q192. Mention the subsidiaries of Salesforce?
Q193. Mention the type of salesforce objects?
Q194. What is the difference between Salesforce Dev 401 and Salesforce Adv Dev 501?
Q195. What is the use of Salesforce CRM?
Q196. What do you mean by Sandbox org and mention their types?
Q197. What is App in Salesforce?
Q198. What are the type of apps that can be created in Salesforce?
Q199. What do you mean by object relationship and list their types?
Q200. What do you mean by Master-Detail relationship?
Q201. What do you mean by Lookup Relationship?
Q202. Mention the difference between a profile and role?
Q203. What do you mean by SQQL?
Q204. Will you be able to customise visualforce and Apex directly in production org?
Q205. What is the main cause of data loss in the salesforce?
Q206. How to track sales in Salesforce?
Q207. What do you mean by the trigger?
Q208. What do you mean by the workflow in salesforce?
Q209. Mention the difference between isBlank and isNull?
Q210. What are the actions present in the workflow?
Q211. Mention the various types of custom setting available in Salesforce?
Q212. Mention four types of report available in the salesforce?
Q213. What do you mean by the dashboard in Salesforce?
Q214. How many controllers are used in a salesforce visual force page?
Q215. What is the different type of deployment in salesforce?
Q216. Mention the binding utilised in Visualforce?
Q217. What are the various ways to share a record?
Q218. What are the ways to call an apex class?