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Session Guide For System Recovery and Troubleshooting (DCP)

The document discusses a session guide on system recovery and troubleshooting for the DepEd Computerization Project (DCP). The objectives are to discuss system recovery using one key recovery or recovery disks, perform system recovery if needed, and troubleshoot common problems with DCP packages. System recovery restores a computer to its original factory configuration. There are two types: one key recovery and using recovery disks. Troubleshooting will cover solving issues with interactive whiteboards, touchscreen servers and PCs.

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alma agnas
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31 views4 pages

Session Guide For System Recovery and Troubleshooting (DCP)

The document discusses a session guide on system recovery and troubleshooting for the DepEd Computerization Project (DCP). The objectives are to discuss system recovery using one key recovery or recovery disks, perform system recovery if needed, and troubleshoot common problems with DCP packages. System recovery restores a computer to its original factory configuration. There are two types: one key recovery and using recovery disks. Troubleshooting will cover solving issues with interactive whiteboards, touchscreen servers and PCs.

Uploaded by

alma agnas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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SESSION GUIDE: System Recovery & Troubleshooting (DCP)

Session Title System Recovery and Troubleshooting (DCP)


Duration of the Session 45 minutes
Link of this session to NA
the previous session
Link of this session to NA
the next session
Learning Objectives At the end of the session, the participants will be able to:
1. discuss the use of System Recovery
2. differentiate System Recovery using the “One Key Recovery” and using the “Recovery Disks”
3. perform System Recovery on the DCP Package if needed
4. perform basic troubleshooting and solve problems encountered by most DCP packages

Key Understanding/s System Recovery is used to Restore a Computer to its original factory Software configuration.
System Recovery should be done because:
 The system (OS) has crashed
 The unit does not boot properly
 The unit is infected with a virus (malware) that cannot be removed by an Anti-Virus software
There are two types of System Recovery:
 One Key Recovery
 Using Recovery Disks
Troubleshooting and solving common problems encountered by DCP Batch 7 & 14, 17-18 and 19-
23a and other batches

References
Columbia Technologies Inc. Training Materials for DepEd Project

1
STAGE/METHODOLOGY KEY POINTS Training Aids/Tools Slide Time
Number Allotment
5 minutes
Introduction: System Recovery is a procedure that most, if not all Laptop, LCD Projector,
Show the Objectives IT people, considered as the last resort in fixing a PowerPoint
and the Coverage of the problem regarding a computer’s software (OS). Presentation
presentation
Most Technician can relate to this procedure as
they consider reformatting as the last resort.

The main difference of System Recovery to


Reformatting, is that we are not going to erase
everything from the unit’s HDD and install a new
OS but we are merely “resetting” it to its default
configuration, since the OS of most DCP packages
is different from the OS we that we usually have in
IT consumer products such as our laptops and
desktops at home.

There are Common Problems encountered by DCP


recipient schools Batch 7 and 14, (Interactive
White Board) and Batch 17-18 and 19-23a,
(Touchscreen Server and 6 Host PCs)

In this session, participants will be trained on the


procedure of System Recovery and also how to
solve the problems commonly encountered by DCP
Packages

Analysis For the facilitator: Connect it to prior activities.


Ask the following questions:

2
STAGE/METHODOLOGY KEY POINTS Training Aids/Tools Slide Time
Number Allotment
1. What are the insights that you have learned from 5 minutes
the activities?
2. Were you able to understand why performing a
System recovery is needed?
3. What are the steps or procedures needed to
perform System Recovery?
4. What are the common problems encountered by
DCP Packages?
5. What are the corresponding solution to these
problems?

Lecture / Q & A / Open System Recovery:


Forum  Using One Key Recovery 30 minutes
 Using Recovery Disks
Troubleshooting common problems of DCP Packages
 Batch 7 & 14 (Interactive Whiteboard)
 Batch 17-18, 19-23a (Touchscreen server &
Host PCs)
 Other Batches (24, 26 etc.)

Closure One of the Main Functions of an ICT Coordinator is 5 minutes
to ensure that the DCP (E-classroom) is functional.
If the E-classroom is not functional, or not being
used or maximized its capabilities, features, then
our purpose is already defeated.

It is very essential to equip ICT coordinators with the


required knowledge and skills in order to
troubleshoot and solve any problem encountered in
the DCP (E-classroom), thereby maintaining and
keeping the units of the DCP functional so that this

3
STAGE/METHODOLOGY KEY POINTS Training Aids/Tools Slide Time
Number Allotment
project of DepEd will not be wasted.

Evaluation Quiz:
1. __________________ is a procedure to Restore a
Computer to its original factory Software
configuration.
2 – 3. What are the two Types of System Recovery
Options?
4. What button should be pressed in order to access
the boot menu?
5. What button should be pressed to access the
“One key recovery” option?
6. IWB stands for _______________________
7. What device is used for shared computing
environment?
8. What is the Operating System commonly used in
the DCP?
 

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