IPPBX System - Alcatel
IPPBX System - Alcatel
IPPBX System - Alcatel
Communication Server
The expert enterprise phone system for medium,
large and very large-sized companies
Features Benefits
Excellent voice connectivity to customers Quality business response: Zero lost calls; powerful com-munication tools ensure
and employees instant connection to the right people
Ensure employees can call wherever they Mobility: Standardized communication experience across the organization;
are, on any device employees can use desk phones, wire-less handsets, or softphones at the office,
on site, at home or on the move
A borderless and mobile collaboration Instant business response: Employees exchange instant messages, video, and
application lets employee connect the screen sharing with their teams and business community while leveraging the
phone system to the Alcatel-Lucent Rainbow office phone
cloud-based unified communications service Simplicity: Unified communications delivered by a cloud service connected to the
phone system; seamless user experience; agile IT operations
Serve users across multiple sites, with Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across
guaranteed high availability sites, built-in least-cost routing and centralized trunks to SIP, and traditional
service providers
Reliability: High-availability options maintain vital business continuity during
network or server outages
Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server
Technical specifications ¬ Alcatel-Lucent 8028s, 8058s, ¬ See on-the-phone presence status
8068s, 8078s Premium ¬ Search directory and click to
Premium Business DeskPhones (IP) call from desk phone or cordless
Communications ¬ Alcatel-Lucent 8029s, 8039s handset
User experience Premium DeskPhones (digital) ¬ Pop-up notification when phone
• Centralized directory with call by ¬ Alcatel-Lucent IP Desktop rings
name Softphone ¬ Communication history
• Multi-line telephony ¬ Alcatel-Lucent 8158s, 8168s ¬ Call to/from Rainbow client
• Call options, including speed dial WLAN Handsets (WebRTC Gateway)
• Audio conferencing • Alcatel-Lucent 8232 8242, 8234, ¬ One number service: desk phone,
8244, 8254, 8262, 8262EX DECT Rainbow smartphone and desktop
• Personal and enterprise call routing
handsets apps
and forwarding
• Premise-based UC&C:
• Call shift of current session between Essential Business
desk phone and mobile device of ¬ OpenTouch Multimedia Services
Communications
choice ¬ Alcatel-Lucent OpenTouch
• Call-back and call history features
User experience Conversation user experience
• Multi-line telephony
• Messaging notification and control Messaging
• Personal call forwarding
• Contextual voice prompts • Integrated voice messaging:
• Informal group features
• Informal group features ¬ Alcatel-Lucent 4645 Voice
• Message waiting indication
• Desk-sharing for shared offices Messaging Service
• Computer Telephony Integration (CTI)
¬ ALE Enterprise and Essential • Unified messaging and fax:
• Supervision
DeskPhones (IP) ¬ OpenTouch Multimedia Services
¬ Alcatel-Lucent Premium Supported phones • Centralized voice messaging:
DeskPhones (IP) • Session Initiation Protocol (SIP) ¬ Alcatel-Lucent OpenTouch Message
¬ Logon, logoff, re-logon ¬ ALE SoftPhone Center
¬ Automatic logoff ¬ Alcatel-Lucent 8088 Smart • Centralized fax management:
DeskPhone ¬ Alcatel-Lucent OpenTouch Fax
Manager/assistant
¬ Alcatel-Lucent 8028s Premium Center
• Teams
DeskPhone • Third-party SIP voice messaging:
• Filtered lines and private lines
¬ ALE-2, 8008 (G) (CE), 8018 DSPP
• Text messaging, IM and voice
DeskPhones
messaging Web conferencing
¬ Alcatel-Lucent 8135s IP
• Discreet listening • Cloud-based conferencing:
Conference Phone
¬ Alcatel-Lucent Rainbow cloud
Teams and groups • Third-party SIP phones and
connectivity
• Hunting groups and queues softphones
• Premise-based conferencing:
• Supervision ¬ Developer and Solutions Partner
Program (DSPP) ¬ OpenTouch Multimedia Services
Multi-tenancy
• Services per entity: Huddle video rooms Customer welcome and
¬ Speed dial • Session Initiation Protocol (SIP) Contact center
¬ CLIP/CLIR • Peer-to-peer video Greeting services
¬ Auto attendant • Join a video conference • Call queuing services
¬ Greeting message ¬ Alcatel-Lucent OpenTouch® • Alarm indication
¬ Music on hold Multimedia Services • Attendant group features
¬ Night service ¬ Third-party video room systems • Busy Lamp Field
(DSPP) • Multi-tenant services
Supported phones: • Supported phones • Record online
• Alcatel-Lucent New Office
¬ 8088 Smart DeskPhone • Trunk and charging features
Environment (NOE) protocol
¬ ALE Enterprise ALE-300, ALE-400, Unified Communications and • VIP line features
ALE-500 DeskPhones (IP) Collaboration • User management features
¬ ALE Essential ALE-20h, ALE-30h • Add-on module
Enterprise mobility, desktop
DeskPhones (IP/digital) • Headset capability
integration, enterprise instant
¬ ALE Essential ALE-20 DeskPhone
messaging Attendants
(IP)
• Cloud-based UC&C: • Centralized attendant console
¬ Alcatel-Lucent 8008 (G) (CE), 8018
¬ Alcatel-Lucent Rainbow cloud ¬ Alcatel-Lucent 4059EE
Deskphones (IP) Attendant Console
connectivity
¬ Alcatel-Lucent Rainbow
user experience
Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 2
• Attendant contextual menus Hospitality communication Communication Server
¬ ALE-300 or Alcatel-Lucent services platform
8058s, 8068s, 8078s Premium • 8088 Smart DeskPhone
DeskPhones Industry servers
• ALE Enterprise, Essential, Premium
• Lenovo servers
• Automated Attendant application: DeskPhones, 8018 DeskPhone, or
• HP ProLiant DL servers
¬ Alcatel-Lucent Visual Automated analog phones
Attendant (VAA) • Guest features Virtual machines
• SIP phones • VMware vSphere
Voice announcement
• External/Internal voices guides • Room service features • Linux Kernel-based Virtual Machine
• Room directory features (KVM)
¬ From ALE DeskPhones
• Billing and barring features • Microsoft Hyper-V
¬ From audio file in Supervision
Desktop • Integration with Property • Nutanix hypervisor - Acropolis OS
• Interactive Voice Response: Management Systems: DSPP
Hosted cloud platform
¬ Alcatel-Lucent 4625 Interactive Architecture • In Alcatel-Lucent OpenTouch
Voice Response (IVR) Enterprise Cloud (OTEC)
System architecture
Customer welcome and contact • 100% software architecture: Optimized platform
center ¬ 100% IP, SIP communications • In Rack modules and Cabinets
• Alcatel-Lucent OmniTouch Contact ¬ Communication Server
Center Standard Edition: Rack modules and Cabinets
¬ Software media services
¬ Built-in OmniPCX Enterprise call OmniPCX Enterprise RM1
• Hybrid architecture:
distribution (19-in. rack)
¬ IP, SIP, digital, analog, DECT
¬ Distributed distribution over ABC • 3 modular slots (stackable up to 3
communications
network with RM3)
¬ Communication Server
¬ Agent context menus: ALE • Hot-swappable boards
¬ Rack modules and Cabinets
Enterprise and Essential • Height: 66 mm (2.60 in)
for media services and TDM
DeskPhones, 8008, 8018, 8019s • Width: 442 mm (17.40 in)
connectivity
DeskPhone, 8028s, 8029s, 8068s,
• Depth: 400 mm (15.75 in)
8078s Premium DeskPhones, IP Capacity
• Weight: 10 kg (22 lb)
Desktop Softphone • Single server or VMware delivery:
¬ Supervision desktop application 15,000 users (IP or SIP), 5000 TDM OmniPCX Enterprise RM3
¬ Reports users, 9,000 Rainbow users (19-in. rack)
¬ Alcatel-Lucent OpenTouch • 100 servers in a single network • 9 modular slots (stackable up to 3
Customer Service on-premises • Fully networked servers, 100,000 IP/ with RM1)
add-on TDM users with single image • Hot-swappable boards
¬ ALE Connect for omnichannel • 250 servers in a supra network • Height: 154 mm (6.06 in)
hybrid cloud services and web- • More than 1 million users in a supra • Width: 442 mm (17.40 in)
based agent/supervisor desktop network • Depth: 400 mm (15.75 in)
application • BHCC per server: 300,000 • Weight: 17 kg (38 lb)
• Software media services • Power Supply: 150Watts
Recording and quality
¬ IP, SIP, ABC network deployment
management OmniPCX Enterprise M2 (cabinet)
• Phone, softphone and trunk recording: ¬ Up to 120 ports per virtual
• 1 ACT 28 or 2 ACT 14
machine
¬ Alcatel-Lucent OmniPCX RECORD • Hot-swappable boards
Suite ¬ G.711, G.729.AB, G.722
• Height: 740 mm (29.13 in)
¬ Third-party recorders: DSPP ¬ Transcoding
• Width: 570 mm (22.44 in)
¬ Ad hoc, meet-me and mastered
Emergency communication audioconferencing • Depth: 516 mm (20.31 in)
services ¬ Dynamic voice guides • Weight: 70 kg (154.32 lb)
Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 3
OmniPCX Enterprise ACT 14-in • Call admission control Public networking protocols
data rack format (19-in. rack) • Automatic compression algorithm • SIP, SIP/TLS, E164 support
• 48 V power supply and battery allocation ¬ Audio, video
backup • Dynamic jitter buffer, echo • T0 ISDN
• Hot-swappable boards cancellation, packet loss concealment • T1-CCS ISDN (T2)
• 1 ACT 14 (PLC), VAD: silence suppression and • E1CAS
• Height: 264.4 mm (10.41 in) comfort noise generation
• T1 CCS (PRI)
• Width: 486.3 mm (19.15 in) • DTMF Q23, robust DTMF relay,
• T1 CAS
RFC 2833, in band DTMF
• Depth: 383.4 mm (15.09 in) • DID/DDI or NDDI/non-DID analog
• Generic signal qualification and
• Weight: 30 kg (66.14 lb) networks
modem transport
OmniPCX Enterprise ACT 28 in • Anti-saturation mechanism; Private networking protocols
data rack format (19-in. rack) backward and forward automatic • Alcatel-Lucent ABC
• 48 V power supply and battery gain control ¬ User feature transparency
backup • Embedded signal quality diagnostic ¬ Network-wide management
• Hot-swappable boards tool ¬ Network-wide routing
• 1 ACT 28 • QoS: TOS or DiffServ tagging, 802.1 ¬ Centralized applications
• Height: 530 mm (20.87 in) p/Q • IP
• Width: 486.3 mm (19.15 in) • VoIP ticket for quality experience ¬ ABC based on enhanced QSIG
• Depth: 383.4 mm (15.09 in) analysis (tunneling) and SIP for VoIP
• Weight: 70 kg (154.3 lb) ¬ SIP, H.323v2
Fax
• G3, super G3 fall-back ¬ ABC VPN for networking over
Connectivity ISDN/ PSTN network
• Hybrid SIP, IP, digital, analog • Automatic fax detection
¬ ABC Direct IP Link
switching • G.711 transparent and T.38
(Alcatel-Lucent protocol and SIP) • TDM
• IPv4 or IPv6 support
and T38 with G711 fallback (SIP) ¬ ABC
SIP ¬ QSIG BC, QSIG GF, DPNSS
• SIP proxy/registrar/redirect server DECT
and SIP gateway • DECT/GAP Business process integration
• Server redundancy (active/passive) ¬ Alcatel-Lucent 8212 DECT Handset Interfaces for Developer and
• Branch office survivability ¬ Third-party GAP handsets
Solutions Partner Program (DSPP)
• SIP Device Management for ALE • DECT/Alcatel-Lucent GAP (AGAP) for • SIP
devices and softphone Premium Business Communications
• XML web services
¬ Alcatel-Lucent 8232 8242, 8234,
• CSTA, TSAPI Premium Server, TAPI
IPv6 8244, 8254, 8262, 8262EX DECT
Premium Server, RTI, WMI
• IPv6 and IPv4 dual stack handsets
• LDAP
¬ Communication server • Built-in controller
• DR-Link (IP and TDM)
¬ RM1 and RM3 • Hybrid IBS/RBS and IP DECT
• Alcatel-Lucent Hospitality Link,
• IPv6/IPv4 proxy networks
InfoCenter
¬ RM1 and RM3 ¬ Alcatel-Lucent 8340 IP DECT
• OmniVista 8770 Ticket collector,
• IPv6 or IPv4 stack Access Point
OpenAPI and SNMP proxy
¬ ALE DeskPhones (IP) ¬ Alcatel-Lucent 8378 DECT IP-xBS
• QSIG, Paging Interface
base station
IETF standards • SNMP v3 for NMS integration
¬ Alcatel-Lucent 8379 DECT IBS
• SIP RFC: 1321, 2327, 2617, 2782, • OmniPCX Open Gateway (O2G): Call
2833, 2976, 3261, 2543, 3262, ¬ Alcatel-Lucent 8318 SIP-DECT
control, Management and Analytics
3263, 3264, 3265, 3311, 3323, single Base station
3324, 3325, 3327, 3515, 3725 • Advanced Radio Base Station (RBS) Security
(partial), 3842, 3891, 3892, 3398, ¬ Dedicated DECT8 board
Authentication
3608, 3903, 3960 (partial), 3966 • Local or external RADIUS
VoWLAN
(partial), 4028, 4235, 4497, 4568, • IEEE 802.1X TLS1.2
• Premium Business Communications
4662, 4733, 4904, 5009, 5246,
¬ 8158s, 8168s WLAN Handsets in • Integrated audit tool to assess
5621, 5806, 6140, 7433, 7434
NOE mode security management
• RTP RFC: 1889, 1890, 2198, 3362,
• Alcatel-Lucent OmniAccess® WLAN • LDAPS authentication for OXE SIP
3550, 3551, 3711
access points and WLAN controllers Device Management
VoIP ¬ Built-in QoS
• G.722 audio wideband
• G.711 A-law and µlaw, G.723.1A,
G.729.AB audio
Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 4
Traffic filtering Integrity Safety
• Communication Server • Media gateway, Enterprise, Essential • IEC 60950-1
¬ Trusted hosts file and Premium DeskPhones binary • UL/CSA 60950-1
¬ TCP wrapper function signatures • IEC62368-1
• ALE DeskPhones User policy enforcement • IEC62308-1
¬ ARP spoofing protection • Call monitoring and barring
EMC
¬ PC port switch VLAN filtering • Internal toll fraud protection by class
• IEC CISPR 32 Class B
of services
Encryption for management • CENELEC EN 55032 Class B
• SSHv2 for secure sessions (such as Session Border Controller • FCC Part 15B
Telnet, FTP) • SIP perimeter defense: • IEC CISPR24
• TLS1.2 for secure HTTP session ¬ Alcatel-Lucent OpenTouch • CENELEC EN 55024
• LDAPS for directory access Session Border Controller (OEM
• IEC EN 61000-3-2
AudioCodes Mediant Virtual
• ICES-003
Native encryption Edition)
• Client/device confidentiality ¬ Remote worker with 8008(G), Miscellaneous environments
(signaling protocol and media) 8018, 8028s, ALE-2, ALE • ACT:
• DTLS 1.2 with AES 256 and SRTP SoftPhone ¬ CENELEC EN 50121-4: Railway
with AES 128 applications
¬ 100% software based Operations
• RM1, RM3:
¬ SHA2 certificate authentication Element management ¬ DNV certificate: Maritime
¬ Enterprise, Essential, Premium • Command Line Interface ¬ IEC 60945: Maritime
DeskPhones (IP) and IPDSP • Web-based management
¬ GD4/GD3/INTIP3/OMS and PCS Environmental conditions
¬ Configuration
• ETSI – ETS 300 019 Part 1-1: Storage
¬ DTLS scalability with External ¬ Mass provisioning
Encryption Gateway • ETSI – ETS 300 019 Part 1-2:
www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by
ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/
legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information
presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any
responsibility for inaccuracies contained herein. © Copyright 2021 ALE International, ALE USA Inc.
All rights reserved in all countries. MPR00305338EN (October 2021)
Alcatel-Lucent
8008/8008G DeskPhone
Today’s business leaders need communication
technologies that empower employees to deliver
outstanding service that leads to company growth.
Features Benefits
• Business grade design • Modern design enriches the product line
• IP telephony • Perfect for required, and supplemental IP
• Wideband device telephony needs
• Advanced telephony features • A good-value deskphone with a complete
• 6 Softkeys PBX feature set
• 4-way navigator • Modern intuitive design offering premium
• Programmable keys quality in a compact format
• Lighted keys and notifications (Incoming call, • Eco friendly with low power consumption
message, audio control, programmable keys)
• 128 x 64 B&W graphical display
• 8008G and 8008G CE: 2-port Gigabit Ethernet Switch
• Supports 802.3az
• Power over Ethernet class 1 for low power consumption
Datasheet
Alcatel-Lucent 8008/8008G DeskPhone
Technical specifications • 3 party call control (3PCC) Security
• Set lock • Supports IPsec VPN
Physical characteristics • Speed dial • SIP V2 for 8008 CE and 8008G CE:
• Height: 195 mm (7.68 in)
• Auto answer RFC 3550, 2833, 3261, 3263, 3264,
• Width: 150 mm (5.91 in)
• Dial by name 3265, 3515, 3892, 3960, 4566,
• Depth: 34.8 mm (1.37 in) 5359, 6086
• LDAP client
• Weight: 550 g (1.21 lbs) including • Authentication: Basic or digest,
• Voice mail, MWI
handset and foot 802.1x
• Anonymous call
• Color: Moon grey • Denial of service (DoS) attack
• Distinctive internal/external ringing
• Fixed foot stand: 45° protection: Flooding
• Wall-mountable 8008CE and 8008G CE: • ARP spoofing protection
• 2 SIP accounts • Transport: TLS 1.2/1.0 and SRTP
Display
• Transfer • Shipped with (X509v3) certificate
• Visible area: 2.2 inches, 128 (W)
• Forward installed. Certificates for 802.1x
x 64 (H) pixels, graphical black/white
LCD display • Hold EAP-TLS (either ALE or customer
• Active area (WxH): 49.9 x 24.3 mm • 3 party local conference certificates)
(1.96 x 0.96 in.) • Do not disturb
Languages
• Backlight: supported for • Local contact (1000 entries)
• 8008 and 8008G multi-language
8008G/8008G CE • Set lock support (menu):
• Contrast +/- • Speed dial ¬ Arabic, Chinese (simplified)
• Auto answer Chinese (traditional), Czech,
Keys
• Dial by name Danish, Dutch, English (American),
• Volume control keys (+ and -)
• LDAP client English (British), Estonian, Finnish,
• Hands-free on/off key
• Voice mail, MWI French, German, Greek, Hebrew,
• Navigator: 4-way navigation
• Open VPN Hungarian, Italian, Japanese,
• OK, cancel keys Korean, Latvian, Lithuanian,
• Web-based management
• Numeric to alpha keypad: To switch Norwegian, Polish, Portuguese,
to alpha character and perform Power Russian, Slovak, Slovenian,
dial-by-name, for example • Power over Ethernet (IEEE 802.3af) Spanish, Swedish, Taiwanese,
• F1, F2 (or hold/transfer) with LED • Class 1 support (<3.84W) Turkish
• Mute and Message keys • Power supply: Optional accessory • 8008 CE and 8008G CE
• Dial pad and call/redial/release key multi-language support (menu):
Network and provisioning
• 6 Contextual keys around the screen ¬ Arabic, Catalan, Chinese
• IP NOE and SIP v2 (RFC3261)
(simplified), Chinese (traditional),
Audio characteristics • DHCP and static IP manual or
Croatian, Czech, Danish, Dutch,
• Wideband G722 dynamic host configuration protocol
English, English Australia, English
• G711 (A-law and Mu-law), G.729AB (DHCP) network setup
US/Canada, Estonian, Finnish,
• VAD (Voice activity detection), • IEEE 802.1 AB/LLDP-MED client
Flemish, French, French Canadian,
Comfort noise generation (CNG) (automatic VLAN acquisition, PoE
French Swiss, German, German
• Group listening management, inventory information)
Austria, German Swiss, Greek,
• Acoustic echo cancellation • QoS support (IEEE 802.1p/Q tagging Hungarian, Italian Swiss, Japanese,
• Volume controls [VLAN], Layer-3 TOS, DSCP, and QoS Korean, Latvian, Lithuanian,
tickets) Norwegian, Polish, Portuguese,
• Mute control
• Hearing aid compatible (HAC) Connectivity Portuguese Brazil, Romanian,
• Wideband comfort handset • RJ -45 LAN: Russian, Serbian, Slovak, Slovenian,
Spanish, Swedish, Taiwanese, Thai,
¬ 8008 and 8008 CE:
Business communications Turkish, Valencian.
10/100M Ethernet
8008 and 8008G: ¬ 8008G and 8008G CE: Regulatory Standards
• Multi-line 10/100/1000 M Ethernet
• Transfer
Safety
• RJ -45 PC through port:
• EN 60950-1, IEC 60950-1,
• Forward ¬ 8008 and 8008 CE:
ANSI/UL 60950-1, CAN/CSA-C22.2
• Hold 10/100M Ethernet
NO. 60950-1-07
• 3 party local conference ¬ 8008G and 8008G CE:
• Do not disturb 10/100/1000 M Ethernet
• Local contact • RJ-9 connector for corded handset
• Busy Lamp Field (BLF) • RJ-9 connector for headset
Datasheet
Alcatel-Lucent 8008/8008G DeskPhone 2
EMC Eco-design Serviceability
• EN 55032 Class B, CISPR 32 Class B • ErP 2009/125/EC, ROHS2011/65/ • Syslog mode
• FCC 47 CFR Part 15 B Class B EU, WEEE 2012/19/EU • Port mirroring
• ICES-003 Class B • REACH EC 1907/2006
Product ships with
• EN 55024
Hearing aid compatibility • DeskPhone with handset and foot
• EN 61000-3-2, EN 61000-3-3 • FCC 47 CFR Part 68, Industry Canada • Safety sheet
Telecom CS-03, Australia AS/ACIF S040
Accessories
• TIA/EIA 810-B, TIA 920-A, AS/CA Environmental conditions • 3MG08011AA External power
S004 • Operating temperature: -5°C to +45°C adapter
• Relative humidity: 5% to 95% • 3MG08012AA Wideband handset
• Storage temperature: -25°C/+70°C • 3MG08013AA Wall mounting kit
• 3MG08014AA Plastic foot (x10)
www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license
by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.
com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners.
The information presented is subject to change without notice. Neither ALE Holding nor any of
its affiliates assumes any responsibility for inaccuracies contained herein. © Copyright 2020 ALE
International, ALE USA Inc. All rights reserved in all countries. MPR00362946EN (December 2020)