Name: Srajan Tripathi

Mobile Number: 8299037497

Mail: [email protected]

A highly self motivated professional with 4 years of experience as a System/

Windows Server Administrator in Tata Consultancy Services. I bring to the
table a high quality work embedded with efficient problem solving methods. I
believe in achieving success not only as a single unit, but as a team. Along
with BAU, it is also immensely important for me to take command of additional
responsibilities which can contribute in the benefit of my organization.

Skills:

 Server Support on Windows Server 2008/2012/2012r2/2016/2019

 Microsoft Hyper-V Administration
 Implementing, managing and administering Windows Server
Infrastructure
 Microsoft VDI infrastructure
 Backup and Restoration on Commvault
 End User Computing
 Desktop troubleshooting, configuration on Windows 7/10
 Cloud Computing
 Major Incident Management(MIM)
 Good Interpersonal Skills


Professional Experience:

Currently working in TATA Consultancy Services(November 2017-Till date)

Current Project:

Client: AP Moller - Maersk

Period: September 2018 – Till date
Role: Windows Server & Backup Administrator

Roles & Responsibilities:

 Creating Virtual machines in Hyper-V as per the requirement of the

client from the build document. Creating a Template and deploying
VMs from template.
 Installing and configuring the Guest Server OS and configuring the
VM from Hyper-V perspective like adding disks, network adapters,
Network Lables.
 Reconfiguring VMs as per customer requirements like extending
Hard disk, increasing RAM, adding CPU, adding new Hard disk and
adding NIC.
 Supporting multiple servers around the globe with mixed OS
Environment(2008, 2012, 2012r2, 2016, 2019) Windows
Servers(Physical/Virtual).
 Implemented and Administered Change Management related to
patch installation, server upgrades and software installation.
 Identify existing and potential issues with server health, performance and
stability.
 Working on ITIL Framework environment using SNOW as ticketing
tool to handle tickets, changing requests, audits and report making.
 Managing Hyper-V and Windows environment.
 Performing Live migrations and storage migrations as per the
requirement.
 Monitoring and administering Commvault daily operations such as job
monitoring and resource management.
 Resolution of file and system level restoration requests using Commvault.
 Supporting policy based backup and restoration architecture on
Commvault.
 Configuration of storage, schedule policies and maintaining Commserve
media agents.
 Performing manual patching on servers, clusters on which patches
weren’t installed via SCCM.
 Generation and configuration of Reports in Commvault like
checking Tape or Disk Backup compliance.
 Using SCOM for monitoring servers and applying Maintenance
during activities/issues.
 Creation and Management of Process Documentation.

Previous Project:

Client: Scandinavian Airlines

Period: November 2017 – September 2018
Role: System Administrator contributing in End User Computing

Roles & Responsibilities:

 L1 & L2 level troubleshooting for system, OS and software related

issues.
 Providing one on one assistance to the end user regarding the
technical flaw, either by phone, mails, or in person.
 Provide desktop end-user support, PC setup/configuration, and
resolution of all IT Client Services requests, for local and
remote employees.
 L1 and L2 level troubleshooting of various issues related to
Outlook, Teams.
 ID Creation\Deletion\Modification on Microsoft Forefront Identity
Management(FIM) Tool as well as Active Directory.
 VDI Creation/Modification on Hyper-V and maintenance on Virtual
Machine Manager.
 Functional Mailbox and Distribution List creation/ deletion/
modification on O365 Provisioning Portal.
 O365 License Management on O365 Provisioning Portal.
 Asset Management on Microsoft Endpoint Portal(MDM).
 Contacting and coordination with numerous vendors regarding issues or
Major incidents.
 Acting as a MIM(Major Incident Manager), initiating and coordinating MIM
calls, smooth handling of process with different IT Teams and vendors
during Major Incidents.
 Performing monthly and quarterly ticket, documentation audits.
 Experience working on Solarwinds, Nimsoft and Dynatrace for
Network Monitoring.

Certifications:

ITIL Foundation Certifcate in IT Service Management(Version 4)

Introduction to Cloud Computing for IT Pros on LinkedIn Learning
Learning Cloud Computing: Core Concepts on LinkedIn Learning

Academics:

2020: PGDM(Ongoing) from NMIMS

2017: BCA from Lucknow University
2014: 10+2 from Rani Laxmi Bai Memorial Senior Secondary School(CBSE)
2012: 10thfrom Rani Laxmi Bai Memorial Senior Secondary School(CBSE)

Personal Information:

Date of Birth: August 3rd, 1996

Linguistics: English, Hindi
Gender: Male
Nationality: Indian
Interests: Cricket, Singing, Guitar, Basketball, Cooking, Chess