Kuwait Steel Code of Conduct
Kuwait Steel Code of Conduct
CODE OF CONDUCT
Dear Fellow Employees and Directors,
In this booklet, you will find our Code of Conduct and Ethics, which is a reaffirmation of our
commitment to conducting our business ethically and to observing applicable laws, rules and
regulations.
With KUWAITSTEEL operating assets in and outside of Kuwait, trading commodities in the domestic
and exports markets, employing a diversified and multicultural workforce - all our actions need to be
based on Respect, Responsibility and Exemplary Conduct.
Our Company’s objective remains to build a solid foundation for future generations.
The Code of Conduct describes how we put these values into practice every day. It explains our
commitments and expectations towards stakeholders and provides guidance for employees and
everyone who works on our behalf.
This Code has my full endorsement, as well as that of the Directors and Senior Management of
the Company. Our Company’s reputation and continued success depend primarily on us working
towards the commitments contained in this document.
The three following priority business principles are equally critical to our success as a responsible
company:
• Commitment to the highest levels of safety and security in our operations as well as protecting
health and the environment;
• Compliance with the highest integrity standards, in particular by preventing corruption, fraud,
and anti-competitive practices;
Every employee, director, manager, and officer, regardless of location or position in the Company,
must read this Code, understand it, and follow it every day, without exception. It forms a part of
the terms and conditions of employment with us. The adherence to these ethical principles is
fundamental to our future success.
Everyone who works at or with our company should feel confident about our high ethical standards,
honesty, and integrity that starts and ends with each of us. The conde of Code of Conduct is a living
document, the example you set each day brings it to life.
Working together, we will be able to build sustainable growth, create value for all our stakeholders
and reinforce the way how we work together, making a bright future of Steel for all of us.
Faisal Al-Khaldi
DCEO
July 2020
11. MOBILE PHONE POLICY
TABLE OF CONTENTS
11
Scope of policy
Utility class vehicles, crane and lifting equipment,other mobile equipment
Office staff
1. OUR VALUES 8 Technical Staff
2. OUR WORK DECISIONS 8 Camera phones
3. INTRODUCTION 8 Liability for loss or damage
4. COMPLIANCE OBLIGATIONS 9 Confidentiality
5. ADHERENCE TO THE CODE OF CONDUCT 9 Breaches of this policy
6. DISCIPLINE 9 12. CONFIDENTIALITY OF INFORMATION 13
7. CONCERNS & INVESTIGATIONS 9 Confidential and Customer-Specific Information
OUR VALUES GUIDE OUR BEHAVIOR, AND • Treat fellow employees and customers with
OBLIGATIONS If you encounter uncertain activities at work,
immediately bring them to attention of your
COLLECTIVELY, OUR BEHAVIORS DETERMINE respect. Employees are responsible for knowing and supervisor. If you’re not comfortable raising
HOW WE ARE PERCEIVED AS A COMPANY: • Appreciate and value each other and our complying with the requirements applicable to the issue with your supervisor, go to the next
diverse backgrounds and life experiences.
• KUWAITSTEEL acts with integrity and
• Actively seek to understand and include
work activities, including those described in this level of management within your organization.
communicates honestly and openly. Code and those described in company guidance You may also contact the Human Resources
others regardless of differences. documents (policies, standards, procedures, Department through written communication
• Deal with people and issues openly,
• Effectively collaborate as a member of a bulletins, and manuals). which is always preferred.
directly and respectfully.
diverse team; seek out diversity of thought.
• Take actions that are consistent with words.
• Do the right things. INVESTIGATIONS:
• Foster a climate of trust and openness
between people.
2. OUR WORK DECISIONS 5. ADHERENCE TO THE KUWAITSTEEL takes allegations of misconduct
• Openly give, invite and receive coaching
and feedback.
CODE OF CONDUCT seriously and takes appropriate action. All
reported violations of the Code of Conduct
Apply KUWAITSTEEL’s values to all work are investigated by the Human Resources
decisions. Deal fairly with KUWAITSTEEL’s KUWAITSTEEL strives to demonstrate the highest Department. If required, will seek help from
customers, suppliers, competitors, and standards of ethical conduct. The company any other internal/external departments.
WE ARE PASSIONATE ABOUT MEETING OUR does not grant waivers to its conduct, conflict of
employees. Don’t take unlawful advantage of Never obstruct or fail to cooperate with an
CUSTOMER’S NEEDS: interest and compliance standards.
anyone through manipulation, concealment, investigation.
• Demonstrate a passion for understanding abuse of privileged information, misrepresentation
and meeting the needs of our customers. of material facts, or any other practice involving
unfair dealing.
• Take active responsibility for the quality
of service we provide to customers and 6. DISCIPLINE 8. EMPLOYEE CONDUCT
others. Never knowingly violate laws, regulations,
policies, standards, or procedures, even if you
STANDARDS
• Are open to change and readily implement Failure to comply with this Code or company
better ways of doing things. think doing so would lower costs, increase guidance documents may result in disciplinary SAFETY:
• Have high performance expectations and a earnings, or satisfy a customer. action or termination. On safety matters,
mindset of excellence. KUWAITSTEEL takes a behavior-based approach The safety of the employees, contractors and
8 • Are innovative in identifying new
opportunities and approaches for our
Ensure your decisions and actions do not give the
appearance of impropriety. Consider how your
actions and decisions will be perceived by others.
to discipline. Discipline is considered only
when an employee acts in a reckless manner,
public is our highest priority. The company’s
commitment to a safety-first culture is reinforced 9
customers and ourselves. demonstrates a pattern of carelessness or non- with our Safety Principles. (Please refer to safety
If you’re unsure, ask for other opinions. compliance, puts the coworkers or the public at policies for complete information)
risk by intentionally violating the Code of Conduct.
WE ARE ACCOUNTABLE FOR ALL OF OUR SAFETY PRINCIPLES:
OWN ACTIONS WHICH INCLUDE SAFETY,
PROTECTING THE ENVIRONMENT, AND 3. INTRODUCTION • Nothing is more important than public and
SUPPORTING OUR COMMUNITIES:
This Code of Conduct establishes a set of
7. CONCERNS & employee safety.
• Maintain an absolute commitment to safety standard expectations for employee conduct. INVESTIGATIONS • We must create an environment at
KUWAITSTEEL where employees feel free
for ourselves and others. Employee should not engage in any such activity to raise all safety-related issues without
• Take accountability for actions and that would impair their job performance, cause RAISING CONCERNS:
peer pressure or fear of reprisal.
decisions. damage to KUWAITSTEEL or public property, • We must encourage open and honest
We are all expected to communicate honestly
• Demonstrate through actions a commitment endanger their safety or the safety of others, communication on safety, so that we
and openly with supervisors and others in
to the well-being of the community and the or directly or indirectly affect KUWAITSTEEL’s identify and eliminate unsafe situations and
leadership positions and, in good faith, raise
environment. reputation or image. avoid incidents and injuries.
concerns—including those about safety,
• Can be counted on to deliver and meet
possible misconduct, and violations of laws,
goals and objectives. We acknowledge and reward safe behavior and
regulations or internal requirements.
IF YOU HAVE SUPERVISORY OR MANAGERIAL practices to encourage our employees and to
POSITION, YOU HAVE ADDITIONAL When concerns are raised, employees in reinforce continuous learning.
WE WORK TOGETHER AS A TEAM AND RESPONSIBILITY: supervisory and other leadership positions are
ARE COMMITTED TO EXCELLENCE AND expected to: SAFETY COMMITMENT:
INNOVATION: • Educate your employees on this Code of
• Listen to understand.
Conduct and the requirements applicable
• Take ownership of team goals and are • Take concerns seriously. • We will train, equip and qualify our people
to your employees’ work activities.
accountable for own part in the process. • When appropriate, contact Human to work safely.
• Promote compliance with this Code of
• Promote teamwork among groups. Resources to investigate. • We will design, operate and maintain our
Conduct and other relevant policies,
• Listen to input from teammates to reach the • Take any appropriate action in response to systems with the highest regard for the
standards, and procedures.
best solution. investigation findings in a timely manner. safety and well-being of all.
• Report suspicions or allegations of
• Work to create partnerships and to • Follow up with those employees who raised • We will identify and address the underlying
employee misconduct in accordance with
collaborate across functions. the concern. causes of incidents to prevent them from
company procedures.
recurring.
PERSONAL SAFETY COMMITMENT: WEAPONS IN THE WORKPLACE: outside of normal working hours, for example, Only the authorized personnel by the
breaks, lunchtime. management is/are permitted to post material
• I will make my personal safety and the Employees are not allowed to bring, on a social media website in the company’s
safety of my coworkers and the public my carry, store, or use any type of weapon on You should not engage in any activity which name and behalf. Employees are not allowed to
highest priority. KUWAITSTEEL’s-owned, leased, or rented is illegal, offensive or likely to have negative publish any materials related to KUWAITSTEEL
• I will make sure I understand how to do the property; in a KUWAITSTEEL’s-owned, leased, effects for the company. i.e journals, books, market studies,etc…Anyone
work safely before I start the job. or rented vehicle or at a job site, whether on or who breaches this restriction will be subject to
• I will speak up about any safety concerns. off duty. KUWAITSTEEL employs software to block some the company’s disciplinary procedure.
• I will look for safety hazards and intervene non-business related and offensive websites.
to stop unsafe acts. GAMBLING IN THE WORKPLACE: You must not use company equipment to • Contact by external parties related to
• I will close out and properly document my access the internet either from within or from media must be immediately addressed
work. Gambling while at work and using company outside the company network using a 3rd party to authorized department. No response
assets for gambling are prohibited, including dial up ISP on your company computer. should be taken from employee against
FITNESS FOR DUTY: during breaks. For purposes of this standard, other parties regardless to the simplicity of
“gambling” is defined as playing a game for Staff should be aware that emails and any the matter.
We recognize that indiscriminate use of alcohol money or property or betting on an uncertain use of the internet and social media websites • Prior approval must be taken from
and drugs can adversely impact the well-being outcome. (whether or not accessed for work purposes) authorized department to participate in any
of individuals, their families and the community may be monitored and, where breaches of this mutli-media matters.
as a whole. policy are found, action may be taken under the • KUWAITSTEEL’s trademark and logos
DISCRIMINATION
and emergency department. 18. DRESS CODE
SMOKING:
Your work colleagues can advise you about the • The purpose of the dress code is to ensure
• Smoking inside all KUWAITSTEEL’s At KUWAITSTEEL, we are committed to best places to go. Keep the telephone number acceptable decorum of the workplace. Any
premises is strictly prohibited including but maintaining a work environment that respects of a taxi service by the telephone in case your clothing chosen by any employee should
not limited inside private offices. Smoking individual differences. Conduct yourself in own transport is unavailable. not be felt offensive by another employee,
is only allowed in designated areas. a professional manner and treat others with attract unnecessary attention. The general
• Electronic cigarettes are to hold the respect, fairness, and dignity. KUWAITSTEEL IN THE CASE OF A MEDICAL EMERGENCY, rule is that your shall dress modestly,
does not tolerate harassment or discrimination, OBSERVE THE FOLLOWING PROCEDURE:
14 15
same concept as a normal cigarette and respect the countries values and respect
undergoes same policy. including behavior, comments, jokes, slurs, health and safety rules once having
• “Shisha” is prohibited in KUWAITSTEEL’s email messages, pictures, photographs, or • If you’re able to, go directly to the nearest crossed KUWAITSTEEL boundaries.
premises, and under no circumstances an other conduct that contributes to an intimidating hospital with an accident and emergency • KUWAITSTEEL requires all employees
employee should decide to do so. or offensive environment. This includes using department. to present themselves in a professional
• Manipulation of smoke detectors is strictly personal electronic devices on company time • If you don’t have your own transport and manner, with regard to attire, personal
prohibited and may result in disciplinary or in company work environments. Remember an ambulance service exists, call the hygiene and appearance.
actions if an employee does so. others may see what you’re doing. ambulance number. The operator will be • KUWAITSTEEL prides itself on the
• Smoking illegal substances is prohibited able to speak both Arabic and English and professional atmosphere it maintains and
and punishable by law. Employees in supervisory and leadership will respond in the language that you use. the positive image that employees present
positions are expected to be familiar with (Although English is widely spoken by the as representatives of the company. This
KUWAITSTEEL standards on harassment emergency services, telephone operators, image is affected by the manner of dress
and discrimination and with relevant federal, etc., it’s useful to know a few appropriate
14. FAVORED TREATMENT state, and local laws. Supervisors who fail words of Arabic to use if the need arises.)
we use within our offices, in the offices
of our clients, and in public when we are
to take action, engage in harassment, or • You will be asked to identify yourself and representing the firm.
Do not use your position to obtain or provide permit harassment to occur not only expose give your address; remember that you • We need to continue to present a
favored treatment for yourself or others with KUWAITSTEEL to liability, they also expose might have to give directions, using nearby professional image toward clients and
whom you have a personal relationship. This themselves to personal liability. Employees also landmarks rather than the street number. the public. It is important that employees
can include any business matter, including can be held personally liable for engaging in • You will also be asked about the type of use their best judgment in dressing
hiring or promoting employees, selecting harassment. medical problem. If it’s life-threatening, appropriately.
contractors or vendors.
such as a heart attack or a serious
You also may not take for your own benefit KUWAITSTEEL has the same expectations for accident, make this clear. BELOW POINTS TO BE TAKEN INTO
any KUWAITSTEEL business opportunity that its contractors, consultants, and suppliers when • Ask for an expected time of arrival of an CONSIDERATION:
is discovered through the use of company they engage in KUWAITSTEEL-related work. ambulance and whether trained medical
property, information or your position. personnel will be in attendance. The • T-shirts with prints are prohibited
answer might persuade you to call a taxi. • Short skirts are prohibited.
• If calling a taxi, make sure that the driver or • Long neck shirts are prohibited.
taxi company understands the urgency of • Sleeveless shirts or T-shirts are prohibited.
15. ACCEPTING OR GIVING the situation. • Colored contact lenses are prohibited.
• Flashy colored hair is prohibited.
GIFTS • Any apparel which prevents the ready
identification of an employee is prohibited
Accepting or giving a gift in a business • Any messy or unprofessional hairstyle is
setting can create a sense of obligation or prohibited.
• Wearing slippers & sandlas are prohibited
only safety shoes, leather/casual shoes and 20. PREVAILING LAW
athletic shoes are acceptable.
• All non-technical National employees This Code of Conduct is not intended to
may abide the national Kuwaiti dress (i.e. supersede any other applicable legal or
Dishdasha, Ghutra and Eqal). regulatory requirements as per Kuwait Labor
Law. However, since this Code of Conduct
RECEIPT & ACKNOWLEDGEMENT
• All non-technical expat employees should
wear formal work outfits, suits. etc. outlines our expectations regarding employees’
• All technical employees should completely behavior towards their colleagues, supervisors It is my responsibility to read and comply with the policies and
and overall organization. it is to be seen as
wear the safety outfit (PPE) which is
an integral part of the Employment contract.
procedures contained in the Code of Conduct and I acknowledge it
approved by Safety Department.
KUWAITSTEEL may have to take disciplinary with my signature below.
action against employees who repeatedly or
intentionally fail to follow our code of conduct.
19. COMPANY ASSETS Name Employee ID
Disciplinary actions will vary depending on the
violation.
Each of us are responsible for the proper
acquisition, use, maintenance, and disposal of Nothing contained in this Code of Conduct shall
company assets (e.g., materials, equipment, be construed so as to require the commission
tools, real property, information, data, of any act contrary to law and wherever there
intellectual property and funds) and services.
Signature Date
is any conflict between any provision of this
Theft, carelessness, and waste have a negative Code of Conduct and any present or future
impact on KUWAITSTEEL’s success. Do your statute, law, ordinance or regulation, the latter
part to protect the company’s assets and shall prevail, but in such event the provision of
ensure their efficient use. this Agreement affected shall be curtailed and
limited only to the extent necessary to bring it
DO THESE: within legal requirements.
DON’T DO THESE: