Eshout Social Media - Out of Box Overview - 0

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SOCIAL MEDIA –

“OUT OF BOX OVERVIEW”


1. WHAT IS A SOCIAL
MEDIA?
Social media is just a name for how the internet
looks nowadays. What makes today’s internet
different from the internet of the past is the way
people use it, and particularly the rise of social
media tools & channels.
Online social networks first became popular
with the rise of Friendster and MySpace in the
early 2000s. Social networking use has
developed hugely in recent times with the
growth of sites like Facebook. In most English-
speaking countries Facebook is now the social
network of choice.
2. FACEBOOK PROFILE
VS
FACEBOOK PAGE
It’s no secret that Facebook is the most-
used social network in Malaysia.
i. What’s the difference between
a profile and a Page?
ii. What should I put on my Page?
iii. What should I post on Facebook?
3. FACEBOOK PAGE
SETTING
4. COMMITMENT
Managing your company social media required
TIME, CREATIVITY & SYSTEM.
Be creative on content, of course you don’t
want to bored people with the same old selling
content about your company/product.

Posting content at the right time and place is


important. This is to get maximum exposures
and engagement.
HOW OFTEN YOU NEED TO
UPDATE YOUR SOCIAL MEDIA?

Well obviously there is no exact ideal number,


but there is a range. Typically if you post fewer
then 2 posts a week, you will not engage your
audience enough for them to maintain a social
connection with you, and you will lose
engagement. To be “seen”, 2-3 post a day is
good enough.
HOW FAST TO REPLY MESSAGE IN
INBOX / POST COMMENT

 In inbox – As soon as you get the message

 In post comment – As soon as you get the


message

* DO NOT DELAY IN REPLYING!


5. CONTENT
Choosing what kind of posting you want to do for
you social page is based on the organization
mission of having part in social media. However,
that shouldn’t be 100% guide for you.
Types of Posting

 ABOUT US EVENTS

• Your services/products • Organization Event


• Working environment • Site Visit
• New / past project • Receiving a visitor
• News update • Launching
• History
 INFO SHARING  OTHERS

• Info Solat, Hadith, • Jokes


Sunnah • Funny picture
• Traffic Updates • Quizzes (Teka-Teki)
• Weather Updates • Quotes
• Safety Tips
• Sports Updates
• Current new updates
SCHEDULING
Sit down in front of your computer everyday
thinking of what post to make can be tiring.
Other Tools
Hootsuite
SocialOomph
Tweepi
Spredfast
Buffer
Sprout Social
Everypost
SocialFlow
TweetDeck
Other Tools

Hootsuite
6. DO’S & DON’TS
 DO keep your posts short

 DO stay current

 DO share

 DO look at what your competitors are posting


 DO have fun but DON’T get carried away with
humor

 DO pay attention to likes and comments on


your posts

 DO Allow Fans to Share Content

 DO Comment On You Fans Content


 DON’T make your Facebook page into an ad for
your business

 DON’T get too industry-specific

 DON’T like you own post

 DON’T posting one thing right after another


 DON’T use too many caps or exclamation points
(!!!!!!!!!!!!!!!!!!!!!!!)

 DON’T try to make every post for everyone

 DON’T talk about your audience in your


personal profile.
7. INSIGHT
Having a social media without analyzing their
insight is like driving a car without its steering.
8. MONITORING
Managing Crisis
9. ONLINE
ADVERTISING
Significance
Advertising on the Internet is almost a necessity for
modern businesses / organization
Advantages
The Internet's vast reach can allow advertisers to
reach significantly more people than traditional
advertising media at a fraction of the cost.
Types of Online Advertising
SEARCH ADS
TEXT ADS
DISPLAY ADS
VIDEO ADS
FACEBOOK ADS
BLOG, NEWSPORTAL ADS
MOBILE ADS
FACEBOOK ADS
10. SOSIAL MEDIA
REVIEW
TWITALYZER.COM
TWITALYZER.COM
TWITALYZER.COM
TWITALYZER.COM
Q&A SESSION
THANK YOU

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