This document discusses social media and how to effectively manage a Facebook page for a business or organization. It explains what social media is and how platforms like Facebook and MySpace grew in popularity. The key differences between a Facebook profile and page are outlined. The document provides guidance on the types of content to post, how often to post, and tools for scheduling posts. It also covers insights, monitoring, advertising and reviewing social media performance. The overall message is that managing social media requires time, creativity and systems to build engagement and reach target audiences.
This document discusses social media and how to effectively manage a Facebook page for a business or organization. It explains what social media is and how platforms like Facebook and MySpace grew in popularity. The key differences between a Facebook profile and page are outlined. The document provides guidance on the types of content to post, how often to post, and tools for scheduling posts. It also covers insights, monitoring, advertising and reviewing social media performance. The overall message is that managing social media requires time, creativity and systems to build engagement and reach target audiences.
This document discusses social media and how to effectively manage a Facebook page for a business or organization. It explains what social media is and how platforms like Facebook and MySpace grew in popularity. The key differences between a Facebook profile and page are outlined. The document provides guidance on the types of content to post, how often to post, and tools for scheduling posts. It also covers insights, monitoring, advertising and reviewing social media performance. The overall message is that managing social media requires time, creativity and systems to build engagement and reach target audiences.
This document discusses social media and how to effectively manage a Facebook page for a business or organization. It explains what social media is and how platforms like Facebook and MySpace grew in popularity. The key differences between a Facebook profile and page are outlined. The document provides guidance on the types of content to post, how often to post, and tools for scheduling posts. It also covers insights, monitoring, advertising and reviewing social media performance. The overall message is that managing social media requires time, creativity and systems to build engagement and reach target audiences.
1. WHAT IS A SOCIAL MEDIA? Social media is just a name for how the internet looks nowadays. What makes today’s internet different from the internet of the past is the way people use it, and particularly the rise of social media tools & channels. Online social networks first became popular with the rise of Friendster and MySpace in the early 2000s. Social networking use has developed hugely in recent times with the growth of sites like Facebook. In most English- speaking countries Facebook is now the social network of choice. 2. FACEBOOK PROFILE VS FACEBOOK PAGE It’s no secret that Facebook is the most- used social network in Malaysia. i. What’s the difference between a profile and a Page? ii. What should I put on my Page? iii. What should I post on Facebook? 3. FACEBOOK PAGE SETTING 4. COMMITMENT Managing your company social media required TIME, CREATIVITY & SYSTEM. Be creative on content, of course you don’t want to bored people with the same old selling content about your company/product.
Posting content at the right time and place is
important. This is to get maximum exposures and engagement. HOW OFTEN YOU NEED TO UPDATE YOUR SOCIAL MEDIA?
Well obviously there is no exact ideal number,
but there is a range. Typically if you post fewer then 2 posts a week, you will not engage your audience enough for them to maintain a social connection with you, and you will lose engagement. To be “seen”, 2-3 post a day is good enough. HOW FAST TO REPLY MESSAGE IN INBOX / POST COMMENT
In inbox – As soon as you get the message
In post comment – As soon as you get the
message
* DO NOT DELAY IN REPLYING!
5. CONTENT Choosing what kind of posting you want to do for you social page is based on the organization mission of having part in social media. However, that shouldn’t be 100% guide for you. Types of Posting
ABOUT US EVENTS
• Your services/products • Organization Event
• Working environment • Site Visit • New / past project • Receiving a visitor • News update • Launching • History INFO SHARING OTHERS
• Info Solat, Hadith, • Jokes
Sunnah • Funny picture • Traffic Updates • Quizzes (Teka-Teki) • Weather Updates • Quotes • Safety Tips • Sports Updates • Current new updates SCHEDULING Sit down in front of your computer everyday thinking of what post to make can be tiring. Other Tools Hootsuite SocialOomph Tweepi Spredfast Buffer Sprout Social Everypost SocialFlow TweetDeck Other Tools
Hootsuite 6. DO’S & DON’TS DO keep your posts short
DO stay current
DO share
DO look at what your competitors are posting
DO have fun but DON’T get carried away with humor
DO pay attention to likes and comments on
your posts
DO Allow Fans to Share Content
DO Comment On You Fans Content
DON’T make your Facebook page into an ad for your business
DON’T get too industry-specific
DON’T like you own post
DON’T posting one thing right after another
DON’T use too many caps or exclamation points (!!!!!!!!!!!!!!!!!!!!!!!)
DON’T try to make every post for everyone
DON’T talk about your audience in your
personal profile. 7. INSIGHT Having a social media without analyzing their insight is like driving a car without its steering. 8. MONITORING Managing Crisis 9. ONLINE ADVERTISING Significance Advertising on the Internet is almost a necessity for modern businesses / organization Advantages The Internet's vast reach can allow advertisers to reach significantly more people than traditional advertising media at a fraction of the cost. Types of Online Advertising SEARCH ADS TEXT ADS DISPLAY ADS VIDEO ADS FACEBOOK ADS BLOG, NEWSPORTAL ADS MOBILE ADS FACEBOOK ADS 10. SOSIAL MEDIA REVIEW TWITALYZER.COM TWITALYZER.COM TWITALYZER.COM TWITALYZER.COM Q&A SESSION THANK YOU