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PT Lab 1 Lab Exercise 6

This document provides instructions for using a search engine and downloading drivers from an HP support forum. It guides the user to search online for issues with a laptop cursor jumping in Windows 7. The steps have the user browse forum posts and search for solutions specific to their HP laptop model number. The final steps are to identify and download any missing touchpad drivers from the HP support site.

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Richlyn Mannag
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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85 views11 pages

PT Lab 1 Lab Exercise 6

This document provides instructions for using a search engine and downloading drivers from an HP support forum. It guides the user to search online for issues with a laptop cursor jumping in Windows 7. The steps have the user browse forum posts and search for solutions specific to their HP laptop model number. The final steps are to identify and download any missing touchpad drivers from the HP support site.

Uploaded by

Richlyn Mannag
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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RICHLYN M. MANNAG BSIT 101l

Prelims Lab Exercise


#6 - M1U5
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Lab 6 / Using a Search Engine

1. If necessary, start your computer and sign in then open the Edge browser from the taskbar.

2. Open google.com (you will be redirected to the home page for your country). If prompted,
complete the wizard explaining Google’s privacy and data collection policies.
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3. Click the More Actions ellipse icon and then click Settings.

4. Cl
ic
k

View advanced settings. Scroll down to the “Privacy and services” section then click Change
search engine.
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5. If you want to change the search provider (you do not have to), select Google Search click
then Set as default button.

6. C
li
c
k

in the address box and type laptop cursor jumps then press ENTER.

7. B
ro
w
s
e

through the results – you should find a mix of ad-supported sites explaining the issue and
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forums with multiple post relating to similar issues. Take some time to explore some of
these, using the Back button to return to your search results.

8. Click in the address box and type hp laptop cursor jumps “windows 7” then press ENTER.
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9. In a new tab, search for hp notebook cursor jumps “windows 7” and compare the results.

10. Pi
ck

one of the HP forums pages (“h30434.www3.hp.com”), and read the posts.

11. Cli
ck
in
the

forum’s search box and type dm4 cursor jumps “windows 7,” change the list box option to
Entire Forum and click Go.
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12.

Read some of the posts and their replies – note that the frequent request to specify the exact
model number when posting.
13. Point to the forum’s Support menu link and select Download drivers.
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14. In the product box, type dm4-2070 then click Go. Open the link for the matched product.

1st

FLASHBACK
TONUMBER
12 COPY THE

Pa
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PRODUCT NUMBER
2nd
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15. Note the option to use a software tool to identity missing drivers but use the Go link under
option 2.

Click this to change os proceeding to step 16

16. Choose the OS option as Windows 7 then click Update.


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17. Expand Driver-Keyboard, Mouse and Input Devices and you will see the link for the
touchpad driver.

18. Optionally, shut down your computer if you are not continuing to use it after this lab.

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