GELBY LEOPOLDIN GRISELDA VANIA
+62895378895773 | [email protected] | https://www.linkedin.com/in/gelbyleopoldin
Kebayoran Lama, Jakarta Selatan.
I'm efficient and highly organized, this ensure that I am as productive as possible on the job. I have strong office
skills I enjoy solving problems, troubleshooting issues, including organizational skills, good interpersonal skills,
fast learning and effectively building loyalty for long-term relationships with stakeholders as part of a high-
performing team. In addition, I have good knowledge related to Corporate Communication, Public Relations, and
Business Strategic Planning.
Education Level
Pertamina University - Jakarta, Indonesia Aug 2017 - Apr 2022
Bachelor Degree in Communications, 3.60/4.00
Research Coordination for Journal Publication "Sexual Desentization di Kalangan Generasi Z Jakarta: Analisis Terpaan Konten
Seksual di Media Sosial".
Work Experiences
USS Network - Jakarta, Indonesia Mar 2019 - May 2019
Field Assistant, USS Arcade
A content network company engaged in contemporary lifestyles rooted in youth culture, bridging the gap between youth, brands and new
trends for the better.
Responsible for the operational area, ensuring that events are carried out as planned, and paying attention to the timing of each
session.
Demonstrated aptitude in administrative support, control and inspection operations in the department in accordance with Standard
Operating Procedures (SOPs).
Professionally fluent communication skills, energetic individuals educated in artistic workspaces, recognized as enterprising field
assistants leading talented teams.
Holding at least 400+ visitors per day.
Manage and maintenance 5+ areas, include explains the meaning of art and the rules that apply to visitors.
Creating 10+ weekly report.
Sorak Gemilang Entertainment (SGE) - Jakarta, Indonesia Jun 2019 - Jan 2020
Customer Service Representative, Team Lab Future Park
Sorak Gemilang Entertainment (SGE), is a company engaged in the arena show productions and live stage, focusing on family friendly,
industry leaders on international project for live entertainment productions and promotions.
Resolving visitor complaints, while identifying issues and taking appropriate corrective actions, and solve problems creatively and use
wit and diplomacy to achieve a win-win solutions.
Maintain professional relationships to improve profitability and drive business results.
Accompanying visitors as area guides, give instructions to complete each of the artistic philosophies in the interactive art gallery.
Improve lasting visitor satisfaction by providing quality service and unparalleled support, mastering customer service best practices and
related options, significantly increased visitor retention, with an average of 10+ inquiries resolved per day.
Demonstrated professional etiquette and received an immediate 70% positive feedback.
Reduced visitor complaints by 50% through an upgraded grievance resolution process.
Successfully handled 1000+ visitors.
Ministry of Youth and Sports of the Republic of Indonesia Sep 2019
(KEMENPORA RI) - Jakarta Indonesia
Partnership, National Student Sports Week (POMNAS)
The Ministry of Youth and Sports of the Republic of Indonesia, in the field of youth and sports affairs, and ensuring the implementation of
the National Sports system, there is also an independent office that assists the Government in the running of the national sports system.
Extensive experience in the management of major commercial projects in the sporting event sector, excellent communicator and
project manager with an edge in managing day-to-day operations, improving workflow and supporting stakeholders.
Communication liaison officer between the campus principal and events staff, and develops comprehensive partnerships and plans,
coordinating event schedules with internal and external stakeholders.
Coordinate and collaborate on the campus principal's schedule, act as a go-between to streamline processes, resolve issues, improve
communication, and coordinate and monitor operations across departments.
Drafting agreements for exclusive document, and manage 10+ invitations and daily activity reports.
Responsible for at least 5+ activities every day in each sport to be attended by the campus chancellor and other staff.
Semarang Government Office - Semarang, Indonesia Aug 2020 - Oct 2020
Public Relations of Communication and Information Departement
The Office of Communication, Informatics, Statistics and Encryption (DISKOMINFO) is a Regional Apparatus Organization (OPD) that
assists the Mayor in the scope of Government affairs in the facilitate public services related to telecommunications, along with regional
authorities for several tasks from the head regions that also carry out assistance tasks among OPD in the field of communication and
technology.
Analyze news about the city of Semarang and create media monitoring reports of mass media content in the types of radio and TV
public opinion as the agenda for strategizing and monitoring public communications.
Responsible for covering over 30+ events of the Mayor with the documentation team.
Facilitators and secretaries at the Semarang Satu Data design socialization meeting, in the form of checking the readiness of the
meeting place, and ensuring that attendance lists are filled in for each OPD and external stakeholders,
Develop the transcript of the interview and create the draft of press release.
The production team on Diskominfo's social media content includes Instagram, YouTube, visual radio, and art performances in 15+
events.
Organisational Experience
Universitas Pertamina Goes to School (UPGTS) - Central Java, Indonesia Mar 2018 - Sep 2019
Marketing Promotion Team for Central Java
Strategies for marketing plans to give the impression of Pertamina University among the many schools in the Central Java region.
Choose a partner institution and successfully partner with more than 15+ schools within 3 months to become a campus partner.
Manage cost estimates for campaigns, make 20+ partnership proposals.
Pertamina University Student Press Activities Association (PERISAI UP) - Jakarta, Indonesia Aug 2017 - Jul 2020
Online Media Staff
Manage partnerships and collaborations between campus media and various activities in other programs of study or other campus
organizations.
Disseminate and make the plans for content diversity, every week on digital platforms such as Instagram, Website, and YouTube.
Manage appearance and alignment on any online platform from @perisai.up
Copywriting according to content, to maintain engagement on instagram @perisai.up like writing captions on each post.
Student Association of Communication (HIMAKOM) - Jakarta, Indonesia Aug 2018
Event Division and Creative Team Life of Communication Student Universitas Pertamina (LOCS UP)
Planning activities for the introduction of the study prorgam to new student.
Make a game that gives results of intimacy between students in each class.
Provide socialization on how the tradition of study programs, anything about do and dont's in association organizations.
Skills, Achievements & Other Experience
Achievements (2018): Social Campaign about Stop Phubbing and Vandalisme at 29 Senior High School Jakarta
Projects - Reporting Team, as Campus Media Representatives (2018): Asian Games 18th
Projects - Hospitality Division (2019): Rajawali Entertainment, Tulus Concert "Monokrom" Istora Gelora Bung Karno Jakarta.
Projects - F&B Sponsorship Division (2019): Disto Creative, Meranoia Concert Jakarta
Webinars Attended (2019): Media Visit Metro TV "The Importance of Attitudes, Knowledge and Skills In The Work Environment".
Webinars Attended (2018): The IPA (International Petroleum Association) Jakarta
Webinars Attended (2020): Industrial Career Insight "Berkarier di PT Pertamina (Persero)"
