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Configuring A JOB in T24

A service in T24 is a trigger to execute a set of jobs (batch) that form a business transaction. Configuring a job in T24 involves creating records in PGM.FILE, BATCH, and TSA.SERVICE and starting the TSA to execute the batch jobs as a service. The TSA.SERVICE record controls starting and stopping the service and TSA.WORKLOAD.PROFILE specifies the number of agents used over time.

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Jagadeesh J
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279 views2 pages

Configuring A JOB in T24

A service in T24 is a trigger to execute a set of jobs (batch) that form a business transaction. Configuring a job in T24 involves creating records in PGM.FILE, BATCH, and TSA.SERVICE and starting the TSA to execute the batch jobs as a service. The TSA.SERVICE record controls starting and stopping the service and TSA.WORKLOAD.PROFILE specifies the number of agents used over time.

Uploaded by

Jagadeesh J
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Is a unit of work executing a business transaction

JOB
No need of user intervention

(1) Create a PGM.FILE entry with TYPE=B and


BATCH.JOB=@ BATCH.JOB.CONTROL
Components of a Service BATCH Is a set of JOBS that form a business transaction

(2) Create a BATCH record with the JOB.NAME


as PGM.FILE record
SERVICE Is a trigger to execute a BATCH

Configuring a (3) Create a TSA.SERVICE record with the ID


JOB in T24 same as BATCH record ID
TSM

(4) Start TSM


TSA.SERVICE

(5) Note down the TSA ID for your routine


COB

(6) Now start the TSA's

Description

TSA.SERVICE
Server Name
As the name signifies, it is an
application in T24 where the Work Profile
services are defined
User

Service Control - field that controls the starting and stopping


of this service. If set to START, T24 will allow us to start TSM
by issuing the command START.TSM. To stop the TSM, set
this field to STOP.

Review Time

TSA.WORKLOAD.PROFILE

Application used to specify the number Time


of agents.

The number of agents in


TSA.WORKLOAD.PROFILE can be set Agents Required
based on time. Agents can be
increased/decreased based on time
(T24 application server time).

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