SIP Fault Code VoLTE Typical Disconnection Reason Code and Reason
SIP Fault Code VoLTE Typical Disconnection Reason Code and Reason
The calling party initiates a video call, the called number is abnormal,
AS and AS sends 484 to reject, with Q850 cause: "Invalid number format The called number is abnormal.
(address incomplete)"
The called number is abnormal, SCSCF sends 484 to disconnect, with
SCSCF The called number is abnormal.
484 Address Incomplete Q850 cause as "Invalid number format (address incomplete)".
When the called number is normal, the CSFB fails to fall back on the
called side and there is no response after the timeout, or the called
MGCF An abnormal disconnection occurred in the CS domain.
side does not return an ACM message, the MGCF sends a 484
message to the IMS domain to disconnect after the timeout.
The called party is a VOLTE user, and the called party shuts down.
When the called SCC AS queries the HSS, the HSS replies with 5001
HSS The called is turned off.
(user unknown), and the SCC AS issues a 480 disconnection with the
5001 warning: "The callee is not registered".
DIAMETER_ERROR_USER_UNKNO The called party is a CS user and turned off. Because the user has
WN services such as intra-city courier services, the calling SCP will query
HSS the called HSS for its domain selection information, the HSS will reply The called is turned off.
5001, and then the call will be sent to the CS domain, and the CS
domain will return to the ACM for playback.
After VoLTE AS and SCSCF exchange the Update message, the
terminal does not respond with 200 ok, and the 6s timer on the VoLTE
AS Terminal or wireless side problem.
AS device is triggered, and the VoLTE AS first 408 time out is
disconnected
After the calling VOLTE user initiates a call, the calling SCC AS issues
Need to check the user's AS subscription data or registration
AS a 500 disconnection with the warning "query adb failed", and no user
status.
data is queried in the VOLTE AS.
The called party did not receive the prack after receiving the 183
message from the invite, and PSBC sent out 500 to disconnect after
PSBC The calling terminal or wireless side problem.
repeated 183 retransmission without receiving the prack reply, with the
500 Internal Server Error warning "No Prack received for the sent 1XX".
MGCF sends out 500 to disconnect, with warning "release mgcf and
MGCF cs. ims should send tone based on status code.", it means that CS An abnormal disconnection occurred in the CS domain.
domain paging has no response, etc.
VoLTE users dial some short numbers, because the IMS domain Because IMS cannot distinguish the call source information
cannot distinguish the calling source information and add the area of the host and add the area prefix, the call is disconnected
Gateway bureau prefix, which causes the gateway office number to be disconnected during the analysis of the gateway office number. After the
during the analysis. The 500 message carries the Warning code "0 group issues the VOLTE short number data specification,
RELEASE FROM CC!". the solution will be produced.
CS domain sends REL with "Network out of order" or "Bearer
MGCF An abnormal disconnection occurred in the CS domain.
capability not authorized" cause value, MGCF forwards it to 500.
The called number is a fixed-line number from another province, and
the VoLTE user’s caller’s invite contains line b information. The remote
The failure caused by the parameter coordination between
IMS fixed-line phone does not support this field, and the call is
UE VOLTE terminal and IMS fixed-line terminal can be solved
rejected; after receiving the 488, the mobile phone drops back to 23G
after the group promotes SBC to filter line B.
and then initiates the call. The user does not perceive the first time
488 Not Acceptable Here failure.
The called number translation in Enum points to the ICSCF of VOBB,
and the user has no data in the fixed-line HSS, which causes the
The ENUM subscription data of the called number needs to
ICSCF ICSCF to fail to check HSS and the call fails. This may be caused by
be checked.
the user's contract with the enterprise communication assistant and the
data is not cleaned up.