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Determining Your MAC Address

This document provides instructions for determining a device's MAC address on different operating systems and devices. It explains that a MAC address is a unique identifier for each network adapter, and shows screen shots detailing the steps to find the MAC address in Windows, MacOS, iOS, Android, and Chrome OS. Troubleshooting tips are also included if multiple MAC addresses appear or the wrong one was entered.

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Rachmat Jackson
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35 views5 pages

Determining Your MAC Address

This document provides instructions for determining a device's MAC address on different operating systems and devices. It explains that a MAC address is a unique identifier for each network adapter, and shows screen shots detailing the steps to find the MAC address in Windows, MacOS, iOS, Android, and Chrome OS. Troubleshooting tips are also included if multiple MAC addresses appear or the wrong one was entered.

Uploaded by

Rachmat Jackson
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Technology Services

414-382-6700
[email protected]

Determining Your MAC address


A MAC (Media Access Control) address is a set of six pairs of alphanumeric characters separated by colons
or dashes, e.g., AA:BB:CC:11:22:33, that uniquely identifies each network adapter (wired and/or wireless) in
your computing device. Depending on what operating system you are running, there are different ways to
find this address. NOTE: Your MAC address will change if you replace the network adapter or the
motherboard in your computing device.

Task Screen Shot

Windows 10, Windows 8, or Windows 7

1. Open the Start screen

 In Windows 10, click on the Start


menu from the bottom-left corner,
or go to All Apps, Windows System
Folder, Command Prompt

 In Windows 8, press the Windows


Start key

 In Windows 7, click on the Start


menu and select Run

2. Type cmd, and press the Enter key


This will open a black command
prompt window.

3. Type ipconfig/all, and press Enter

Look for the MAC addresses listed


under Wireless Network Connection
or WiFi and then find the Physical
Address listed under that connection.
Depending on the device, you might see
multiple wireless adapters. See the
Troubleshooting Tips later in this
document.

U:\Tech Services\User_Directions\Wireless\Determining_Your_MAC_address.doc 8/17/2017


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Technology Services
414-382-6700
[email protected]

Task Screen Shot

Macintosh OS 10.x Directions

1. Click System Preferences on the Dock

2. Click Network

3. Select Wi-Fi in the left column

4. Click the Advanced button.

Note: if you do not have the Wi-Fi option,


then use the AirPort option.

5. Click the Hardware tab to see the


MAC address.

6. If using the AirPort option, you will


see an Ethernet tab instead of the
Hardware tab.

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Technology Services
414-382-6700
[email protected]

Task Screen Shot

iPhone, iPad, iPod Touch (iOS)


Directions

1. Select Settings

2. Click General

3. Select About

4. The MAC address is listed as Wi-Fi


Address

NOTE: Be sure you record the Wi-Fi


address and not the Bluetooth address.

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Technology Services
414-382-6700
[email protected]

Task Screen Shot

Android Phone Directions

Follow one set of instructions listed below


(instructions will vary based on phone
model):
1. On the Home screen, tap the Menu
button and go to Settings.
2. Tap About Phone or About
Device.
3. Tap Status or Hardware
information.
4. Scroll down to see your Wi-Fi
MAC address.

Or,
1. On the Home screen, press the
Menu key and select Settings.
2. Select Wireless and Network.
3. Select Wi-Fi Settings. In the
Advanced section, you will find the
Wi-Fi MAC address.

Android Tablet Directions

1. On the Home screen, tap the Menu


key and go to Settings.
2. Scroll down and tap About Tablet then
tap Status or Hardware information
and then scroll down to view the Wi-Fi
MAC address.

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Technology Services
414-382-6700
[email protected]

Task Screen Shot

Chrome Book Directions

1. Open a browser window. In the


address bar, type chrome://system, and
press Enter.
2. Look for ipconfig, and then click
the Expand...button next to it.
3. Look the wlan0 section (wireless
address). The MAC address will be
listed as the Ethernet HWaddr

Troubleshooting Tips

 If your device is displaying more than one MAC address, enter the one that is not disconnected or
displays alverno.edu. If that one doesn’t work, enter the second one.
 If you continue to be directed to the Portal when trying to launch a browser after registering your
device, the MAC address you entered may be incorrect (perhaps there was a typo, or you entered the
Bluetooth MAC address instead of the WiFi MAC address). Delete the device in the Portal and re-
enter it with the correct MAC address. NOTE: The MAC address cannot be edited in the Portal.

If you need further assistance, please bring your device(s) to the Computer Center on the first floor of the Sr.
Joel Read Center during normal business hours http://www.alverno.edu/techserv/computercenterinfo/hours/
for in-person assistance.

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