Tushar Puthiya-Project Report
Tushar Puthiya-Project Report
(Batch : 2020-2022)
Under the supervision of
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STUDENT DECLARATION
Tushar Puthiya
Roll No. R200427033
Department of Management
SGRRU Dehradun,24001
Statement by Candidates
I, Tushar Puthiya hereby declare that the Summer Training Report, entitled
“Impact of Work life balance on the performance of women employee”
submitted to the Shri Guru Ram Rai University, Dehradun in partial
fulfillment of the requirements for the award of the Degree of Master of Business
Administration is a record of original training undergone by me under the
supervision and guidance of Prof (Dr.) Pooja Jain, Faculty of Management and
Business Studies, Shri Guru Ram Rai University, and it has not formed the basis
for the award of any Degree/Fellowship or other similar title to any candidate of
any University/Institution.
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GUIDE CERTIFICATE
Prof (Dr.) Pooja Jain
DEPARTMENT OF MANAGEMENT STUDIES
SGRRU, DEHRADUN
This is to certify that the summer training report entitled “ Impact of work life
balance on the performance of women employee " submitted by TUSHAR
PUTHIYA is a bonafide record of research work done by him under my guidance
and supervision.
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Acknowledgements
I would like to thank Prof (Dr.) Pooja Jain Mam for her ongoing encouragement,
support and excellent professional guidance throughout the making of my project
Report. I would like to thank all of my family, and friends for their unbelievable
support throughout this whole experience. I could not have done this without them
and I am very grateful for their patience and guidance. To my classmates I would
like to express my overwhelming emotion of honour to share my experience with
you all. I would also like to extend my gratitude to all of the participants to took
part in my survey this dissertation could not have been achievable without their
cooperation.
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Declaration
Certified that the work incorporated in this Dissertation entitled “Impact of work
life balance on the performance of women employee” submitted by me comprises
the result of independent and original investigation that I have carried out. The
material obtained from other sources and used in the dissertation has been duly
acknowledged.
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TABLE OF CONTENTS
Guide Certificate 3
Acknowledgement 4
Declaration 5
1 Introduction 7-8
1.1 Introduction
6 Reference 30
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Chapter - 1
Introduction
In the traditional era, the women were confined to household work like cooking,
washing, cleaning, taking care of children, etc. They were considered as home
makers and were deprived of the right or opportunity to go outside home. But now
the story is different. Apart from home maker role, they also have a significant role
to engage even outside the home. With the increase in cost of living on one hand
and the improved education and employment opportunities on the other hand, both
husband and wife started working and many families became dual earners. The
growth of higher education has improved job prospects for women and resulted in
the move from stay-at-home mothers to thriving professional women. Over a
period of time women accomplished remarkable progress in every walk of life and
made a noteworthy mark in the respective fields. But there is no significant change
in performing the role of home maker. In majority homes, the women still does
household work, cooks, takes care of the family members and manages the house.
With increase in demands at work place and at home, the work- life balance of
women employees is at stake. In the cut-throat competitive environment, the
organization's expectations from the employees are increasing. In order to meet the
employer's demand, the employees have to stretch themselves and focus more on
their work which is creating work-life imbalance. In fact striking a balance
between work- life and personal life is one of the most challenging issues being
faced by the women employees in the 21 century. It is said that many women
employees working in various sectors are having a disturbed work-life balance
leading to increasing number of divorces, strained relationships among the family
members, conflicts in the organizations and suicides. The issue of work-life
balance has become the hot topic in to the current day scenario. Sverko et al
emphasized that changes in technology, values and demographic trends contributed
to the emergent relevance of work-life balance in industrialized societies. It is
supplemented by other factors which include increasing complexity of work,
change in nature of family and the extended number of women entering the
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workforce. Work-life balance refers to the divergence between the work place
demands and the demands of personal life. When either side becomes unbalanced
for extended periods of time, the effect is likely to be visible in unhealthy
symptoms (fatigue, stress, depression, etc.). A lack of synchronization between
domestic life and work life causes great personal and financial hardship, both to
the individual and the company. In the competitive era, organizations are under
competitive pressure to achieve high productivity and require employees with
healthy work-life balance as an employee with good work-life balance will be in a
position to contribute more towards the organizational growth and success.
Therefore it is a high time for employers to draw out strategies and help the women
employees to enjoy their work and live life to the fullest.
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Chapter - 2
REVIEW OF LITERATURE
Here’s another way of describing those four main tasks. A literature review:
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1. Goyal K.A, Agrawal A (2015) in the paper titled " Issues and challenges of
Work life balance in banking industry of India" explained that Work life
balance policies and programs are an investment in an organization for improving
productivity, reducing absenteeism, achieving improved customer services, better
health, flexible working as well as satisfied and motivated workforce especially in
banking industry.
2. Singh S. (2013) mentioned Role stress theory in his paper Titled "Work- Life
Balance : A Literature Review" wherein the negative side of the work- family
interaction has been put under the spotlight. Recently, the emphasis has shifted
towards the investigation of the positive interaction between work and family role
as well as roles outside work and family lives, and scholars have started to
deliberate on the essence of work- life balance.
3. Jang (2008), studied "The relationship between work-life balance resources
and the well- being of working parents" which aimed to study how working
parents cope with work- life demands. The study used 27 working parents with
either ill or disabled children in New Jersey. It was mixed research with both
qualitative and quantitative results. The result talks about the effect of formal and
informal workplace support in enhancing the well being of employees with the
children in general and those with a chronically ill or disabled child in particular.
4. Murthy M. and Shastri S. (2015) observed various issues in Work Life
Balance of Parents in the paper titled "A Qualitative Study on Work Life
Balance of Employees working in private sector", like parenting issues: Need
more time for children, Showing work frustration on children. Marital issues: Need
more time of spouse, not able to give time to spouse. Role conflict/ Role guilt:
Doubtful about how good they are in the roles that they play at home... eg. as a
mother or as a daughter in law.
5. Phyllis and Yun (2002) mentioned strategies in paper titled "Effective work
life strategies, working couples, work conditions, gender and life quality"
focuses on dual earner families. It was concluded and discussed in the study that
the work life strategies and work conditions are different among genders. For
example, some families prefer husbands working for a long hour and women to
work part time or fewer hours. Women report more stress and overload and lower
levels of coping when compared to men. Job insecurity is similar in both men and
women.
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6. Kumaraswamy M., Ashwini S.(2015) in paper titled "Challenges in WLB of
Married working Women" studied that it is important for employees to maintain
a healthy balance between work and their private lives. Generally those employees
who have better work- life balance contribute more towards the success of the
organization. The organization can render better service to the customers by having
productive and efficient employees. Family sphere changes that have impacted the
work life balance of individuals in today's context include nuclear families, single
parent households, and dual earning parents, parents working at different locations
and increasing household work.
7. Kumari L. (2012) in her study "Employees Perception on Work Life Balance
and its relation with job satisfaction in Indian Public Sector Banks"
emphasized that each of the Work life balance factors on its own is a salient
predictor of job satisfaction and there is a significant gap between male and female
respondents with the job satisfaction with reference to various factors of Work life
balance. The result of the study had practical significance for human resource
managers of especially banks to improve staff commitments and productivity along
with designing recruitment and retention employees.
8. Shalini and Bhawna (2012) reported in their study, "Quality of work life
balance" is being used by the organizations as a strategic tool to attract and retain
the employees and more importantly to help them to maintain work life balance
with equal attention on performance and commitment at work.
9. Santosh R. S., Jain R. (2016) in their paper "Study of Effect of Commuting &
Working Hours on Work Life Balance of Working Fathers in Mumbai"
proved that Long working hours and long commuting hours are seriously affecting
the Work Life Balance of working fathers in metro cities. There is need to research
and investigate further on this subject in order to improve lives and productivity of
working men in metro cities of India.
10. Lazar I. (2010) in paper titled "The Role of Work Life Balance Practices in
Order to Improve Organizational Performance", showcased that everyone
benefits from good practice in work- life balance. For instance: business through
easier recruitment, improved retention, and easier service delivery, as the labour
market grows more skilled and experienced people are available to work; parents
and careers, who can spend quality time at home as well as providing financial
support through work; people with disabilities, through improved access to work;
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and the workforce generally where they are better able to balance their work with
other aspects of their lives.
11. Holly S. and Mohnen A. (2012) in the paper titled "Impact of working hours
on work-life balance" connected working hours and satisfaction with desirable
work-life balance. This balance is specific to each person and relates to satisfaction
with a job and all other parts in life, especially family life and free time. Therefore,
a good work- life balance results in high satisfaction. Their results show diverse
perceptions and influences of job conditions on employees.
12. Isamu Y. and Toshiyuki M. (2012) in paper titled "Effect of Work -Life
Balance Practices on Firm Productivity: Evidence from Japanese firm- level
panel data" examined how firm practices contributing to worker attainment of
Work life balance in Japanese firms from the 1990s. They have observed a positive
Correlation between firm WLB practices and Firm's productivity. However, it is
likely that this positive correlation results from the reverse causality in which firms
with higher productivity tend to implement WLB practices because these firms can
afford to introduce WLB practices and/or they face social pressure to fulfil
Corporate Social Responsibility.
13. White M. et. al. highlighted the parameters in their paper titled ‘High-
performance Management Practices, Working Hours and Work–Life Balance'
regarding selected high-performance practices and working hours on work–life
balance, analysed with data from national surveys of British employees in 1992
and 2000. Alongside long hours, which are a constant source of negative job-to-
home spillover, certain ‘high- performance’ practices have become more strongly
related to negative spillover during this period.
14. Drew E. et.al (2005) in paper titled "Work/Life balance: senior management
champions or laggards?" represented a major contribution to our understanding
of the factors that inhibit the adoption and promotion of work/life balance by
senior managers in other organisations/sectors. It also demonstrates that while
there is a willingness to discuss and countenance more flexibility there are serious
negative perceptions about such arrangements that might contribute to work/life
balance for managers and staff. There were generally negative views about WLB
expressed by men and women in senior management. Men referred to the possible
disruption caused by, and difficulty in balancing, WLB against business
imperatives.
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15. Gregory A. and Milner S. (2011) in paper titled "Fathers and work-life
balance in France and the U.K : policy and practice" explored the impact of
national institutional frameworks for work-life balance- within the broader context
of national fatherhood regimes- on work organizations and on fathers' take-up of
such measures, and the ways in which organizational (and sectoral) constraints
shape. WLB policy provision and delivery, particularly as they relate to fathers. In
the U.K, despite a discourse of gender neutrality, a tension between family law and
employment law has been noted in this respect, while in France gendered
assumptions about the provision of childcare mean that work-life balance policies
are framed, sometimes explicitly, in terms of mother's need to reconcile home and
family life.
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Chapter - 3
Research Methodology
A key Part of your dissertation or thesis is the methodology. This is not quite the
same as ‘methods’.
The methodology describe the broad philosophical underpinning to your chosen
research methods, including whether you are using qualitive or quantitative
methods, or a mixture of both , and why.
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Objectives of the Study
To examine the relationship between demographic factors of the respondents and
Work life balance.
To study the perception of women employees about work-life balance and its
impact on the organizational effectiveness.
To identify the factors that help and hinder work life balance of women
employees.
To identify the impact of technology on work life balance.
To provide suitable suggestions to enhance the work life balance of the women
employees.
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Methode Of Data Collection
Both primary and secondary data are collected for the purpose of the study. The
survey method is used to gather primary information for the study. The required
data is collected from the sample respondents with the help of a questionnaire
designed for the purpose and through personal interviews also. The secondary data
is collected from books, journals, magazines, websites, etc.
Sample Size
The sample size considered for the study is 100 working women employees
selected from various professions and jobs.
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Source of Data Collection
Questionnaire
Based on the objectives of the study, questionnaire is designed. The questionnaire
comprises few dichotomous (YES/NO) questions, few multiple choice questions
and statements using Likert Scale method.
The tools that are used for analyzing data are ANOVA, mean score and
percentages.
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Chapter - 4
Business staregy
Tulip focuses on the three needs of its enterprise customers, Data Connectivity,
managed services and data centres.
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Data centre
The company has set up the world's third largest data centre in Whitefield,
Bengaluru. Built to LEED Gold standards, it is designed to be a true Tier 4 Data
centre. It is recognized as being one of the best data centers globally and achieves a
very low PUE.
The company's customers includes AT&T, Orange Business Services, IBM, HP
and UIDAI.
This is Tulip's fifth data centre in the country, which will increases the combined
space under its data centres to approximately 10 lakh square feet. Tulip already has
one data centre each in Delhi and Bengaluru and two in Mumbai.
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Demographic Variables
Demographic variables state the frequency and percentage of the respondents for
each of the descriptive such as gender, age, education, total experience of
employees, marital status, through Table-1, used to analyses the demographic
profile of the respondents. The Table-1 demonstrates that around sixty-three
percent respondents are male and thirty-seven percent respondents are female,
where maximum respondents around fifty-five percent fall in the age group of 30-
40 years. The sample is almost equally distributed among married i.e. fifty-one
percent and unmarried i.e. forty-nine percent. It can also be seen that twenty-two
percent of the respondents are graduate and fifty-five percent of the respondents
are post-graduate and twenty-three percent of them has higher degree as well.
Majority of respondents approximately forty-five percent of the respondents has
total working experience of 5-10 years. It was also found that the monthly income
of majority of respondents is below rupees fifty lakh.
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Marital Status
Married 58 50.9
Unmarried 56 49.1
Monthly Income
Below 50,000 62 54.4
50,000-1,00,000 47 41.2
1,00,000-1,50,000 5 4.4
Above 1,50,000 0 0
Descriptive Statistics
The descriptive statistics shows the Mean value, Standard Deviation, Standard
Error of all the responses collected from the employees of the company using
structured questionnaire. The Table-2 depicts that the mean value and standard
deviation for various variables. Work life balance having six items shows19.263 as
mean and 2.826 as its standard deviation. Impact on family includes seven items,
has 23.798 as its mean score and 4.555 as standard deviation. Compensation
factors consisting of four items shows the mean score 9.07 and standard deviation
3.018. Another variable, work life balance solution consisting of eight items has
27.544 as its mean score and 3.405 as its standard deviation. The data was checked
for normality by comparing the skewness and kurtosis of the interval scaled items
and it was clear from the table that there are no items which fall outside the
required range (between +3 and -3), thus, it was determined that all items had
normal distribution.
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ANOVA
ANOVA is a technique used to see the significant relationship between the
independent variable and dependent variable. In order to study the impact of
various demographic variables on work life balance following null-hypotheses are
framed and tested for ANOVA.
H01: Gender of employee does not have any significant impact on perception
to Work Life Balance.
ANOVA was used to find out the impact of gender on the perception of work life
balance. Results illustrated in Table-3 shows the significant (2-tailed) value as
0.015< 0.05, at 95% confidence intervals for the group variance to be treated as
unequal. Hence, the null hypothesis was rejected and it was inferred that there is
significant impact of gender on the perception of work life Balance.
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H02: Age of employees does not have any significant impact on perception to
Work Life Balance.
Table-3 demonstrates that since p<0.05, null hypothesis was rejected at 5% level of
significance. Thus we can say that employee‘s perception to balance between work
and life varies with their age. Results illustrated in Table-4 shows the significant
(2-tailed) value as 0.03< 0.05, at 95% confidence intervals for the group variance
to be treated as unequal.
The result in Table-5 depict that at 95% confidence intervals for the groups,
p<0.05) (.007<0.05), hence, null hypothesisH03 is rejected and it can be concluded
that education qualification of employees influences his/her perception towards the
work life balance.
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H04: Marital Status of employees does not have any significant impact on
Work Life Balance.
Table-6: ANOVA for Marital Status and perception to Work Life Balance
ANOVA
WLB Sum of Square DF Mean Square F Sig.
Between Groups 79.983 1 79.983 10.896 0.001
Within Groups 822.123 112 7.340
Total 902.105 113
H05: Income of employees does not have any significant impact on Work Life
Balance.
Table-7 shows that null hypothesis H04is rejected, as the value of p <0.007 is less
than the required significant value, at 95% confidence intervals. Hence, it can be
concluded that monthly income of the employees has a significant impact on the
perception to work life balance of respondents.
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H06: Work Life Balance does not have any significant impact on the family
life of employees.
The Table-8 shows that the F ratio for impact on family life, which came out to be
F (7,106) =33.123, which is highly significant with p = 0.000. Since p<0.05, there
exists a significant impact work life balance on the family life of the employees.
As a result, null hypothesisH06 is rejected.
H07: A Compensation factor does not have any significant impact on the work
life balance.
Table-9: ANOVA for Work Life Balance and Impact on Family
ANOVA
WLB Sum of Square DF Mean Square F Sig.
Between Groups 512.166 14 36.583 9.288 0.000
Within Groups 389.939 99 3.939
Total 902.105 113
The Table-9 shows that the F ratio for impact on family life, which came out to be
F (14,99) =9.288, which is highly significant with p = 0.000, p<0.055as a result,
null hypothesisH07 is rejected. This depicts that compensation factors has a very
significant impact on the work life balance of employees.
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CORRELATION ANALYSIS
The Table-10 shows the correlation analysis between work life balance (WLB),
impact on family life (FAL) and compensation factors (CF). The analysis
illustrates the negative correlation between work life balance and its impact on
family life (r=-.725). It depicts that if the work life of employees is imbalanced, it
will create negative impact on the family life of employees as well. Results also
demonstrate that there is strong and positive correlation between work life balance
and compensation factors, r=.636. This shows that compensation factors have
strong influence on the work life balance of employees. The results also a positive
correlation, r=.352 between compensation factors and its impact on family life.
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Chapter – 5
Finding And Conclusion
The Table-11 illustrates that variable such as work environment; flexible working
hours, technology, interpersonal relations with superiors, support from spouse ad
spending quality time with family and friends plays a very important role in their
work life balance. The result demonstrates that eighty- three percent of the
respondents believe that working environment has a significant role in balancing
their work life. Around fifty-one percent of the respondents strongly agree that
flexible working hours are very important for balanced work life and twenty-eight
percent respondents strongly agree to it. Respondents also agree that technology is
also very significant in balancing their work life. Positive relationship with
superiors also helps in balancing work life of the employees, around forty-six
percent respondents strongly agree and around thirty-six percent agrees to it.
Eighty-seven percent respondents believed that support from their spouse has a
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very significant impact on work life balance and eighty –seven percent respondents
accept that spending quality time with family & friends influence on work life
balance.
In past few years, personal and family lives have become critical values for the
individuals. Employees are not willing to ignore their family and personal life, for
the sake of work. Over time, workforce has begun to change the working time and
willing to spend every hour as working to learn and to manage the complexities of
modern living, so that the personal and professional life can be balanced. The
present study also support the notion that work life balance has a very strong
impact on the family of the employees. Consequently, people are looking for
options that allow for both a personal and professional life, which may seek ways
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to have a balance between the two. Clarke, Koch and Hill (2004) stated that WLB
is equilibrium or maintaining overall sense of harmony in life. It was also revealed
from the study that compensation factors such as salary and monetary benefits
have a strong influence on the worklife balance. Higher the employees are satisfied
with their salary packages, more will be the efforts to maintain the balance
between work and life.
The present study reflects that the employee-driven solutions for balancing work-
life, will help organization to design and implement work-life balance policies. It
will help to reduce overtime, stress, and workloads on the work front and increase
flexibility and family and leisure time on domestic front. Organizations have to
take the challenge of WLB seriously, as it affects their professional success and
personal well-being. Welfare of employees and their satisfaction should be the
topmost priority of the organizations.
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