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Ada en

The document provides information about the ADA card provided to asylum seekers in France, including how to use it, what to do if it is lost or stolen, and reasons why financial benefits may be cancelled. It discusses that the ADA card can be used to make purchases and check balances but not withdraw cash. It also provides templates for contacting the local OFII office to schedule an appointment to replace a lost, stolen or blocked card.

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Popikalo GT
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78 views2 pages

Ada en

The document provides information about the ADA card provided to asylum seekers in France, including how to use it, what to do if it is lost or stolen, and reasons why financial benefits may be cancelled. It discusses that the ADA card can be used to make purchases and check balances but not withdraw cash. It also provides templates for contacting the local OFII office to schedule an appointment to replace a lost, stolen or blocked card.

Uploaded by

Popikalo GT
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ADA FINANCIAL BENEFITS FOR ASYLUM

ANGLAIS
SEEKERS : FREQUENTLY ASKED QUESTIONS

ADA card, what is that ?


The ADA card is a payment card only, you cannot use
it to withdraw money from an ATM nor to pay online.
It is given to you during your first appointment at the
prefecture (GUDA).
You will receive an allocation (approximately 7€ a
day), every month, around the 5th day of the month.

After receiving you card, you will have to wait 30 to 45


days before its activation.
Why am I not receiving money
How to use it ? from the OFII ?
You can make up to 25 free payments each month, in
There are several reasons explaining why OFIl can
certain stores.
cancel your ADA :

A secret PIN code will be given to you in order to use


- if you leave your accomodation or the region where
your card :
the OFII sent you before due date, willingly or because
you should not give it to anyone.
you did not respect the rules of the center.
Be careful, if you mispel you PIN code three times in a
- if you receive a negative answer from the OFPRA. If
row, the card will be blocked.
you appeal to the CNDA, you need to send a copy of
You can find out how much money there is left on the registration letter of your appeal to the OFII that
your card by calling this number : 05 32 09 10 10 will reactivate your ADA.
ou by using the phone application Upcohesia. - if you receive a negative answer from the CNDA.

My card has been blocked, stolen or The OFII can also refuse to grant ADA to some
lost, what can I do ? categories of people :

STEP 1. (Stolen or lost card) : cancel your card by calling the - people asking for a reconsideration of their asylum
following number : application (réexamen)
05 32 09 10 10 - people in fast-track procedure (procédure accélérée)
- people who were put in normal procedure after
STEP 2. (Stolen, lost, or blocked card) make an appointment having been in Dublin procedure.
with the OFII of your region of residence in order to change - in case of fraud, if the person gave false information
it. or concealed information.

To make an appointment :
- Send an email to the OFII of your region of residence : in
How to get ADA back ?
order to do so, you will need the following informations :
name, surname, n° AGDREF (at the top of your récipissé), If you are not receiving or have stopped
and birthdate. receiving ADA , you can make a legal appeal,
- If you encounter any trouble doing so, ask for help in order to do so, you should see a lawyer or
to a social worker in the association where you are go to a legal help center.
accomodated or where you get your mails or go to a legal
help center.
ADA FINANCIAL BENEFITS FOR ASYLUM

ANGLAIS
SEEKERS : FREQUENTLY ASKED QUESTIONS (2)

Writing an email to the OFII to get a new ADA card

If your ADA card is blocked, lost or was stolen, after having cancelled your card by phone, you can send
an email to the OFII of your region of residence in order to make an appointment to have your card
replaced.

In order to do so you can use the following email template :

Objet : Demande de rendez-vous

Madame, Monsieur,

Je me permets de vous adresser cet email car j’ai bloqué/perdu/me suis fait voler (you need to
chose one of the three words depending on your situation : my card was blocked/lost/stolen)
ma carte ADA et souhaiterais prendre rendez-vous auprès de vos services pour en obtenir une
nouvelle.

En vous remerciant par avance pour l’attention que vous porterez à ma demande,

Cordialement,

Your SURNAME and Name as written on your récepissé


Date de naissance : your birthdate as written on your récépissé
N°AGDREF : the number written on the top of your récépissé
Numéro de téléphone : your phone number

You should sent this email to the OFII of your


region of residence : If you are in trouble and cannot contact the OFII
by yourself, you can get help by showing the
PARIS (75) [email protected] following message to a social worker or a legal
help center :
SEINE ET MARNE (77) [email protected]
Bonjour,
YVELINES (78)
[email protected] Cette personne a bloqué, perdu ou s’est fait voler sa
HAUTS-DE-SEINE (92)
carte ADA et voudrait solliciter votre aide pour faire
SEINE SAINT DENIS (93) [email protected] opposition et obtenir un rendez-vous auprès de l’OFII
pour récupérer une nouvelle carte.
VAL DE MARNE (94) [email protected]
En vous remerciant par avance pour l’attention que
VAL D’OISE (95) [email protected]
vous porterez à sa demande,
RHÔNE (69) [email protected]
Bien à vous,
OISE (60) [email protected] L’équipe WATIZAT

You will find the email adresses of every OFII


by scanning the following QR Code :

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