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    New Web Portal Registration Instructions - 2022

    Uploaded by

    Javier Principe
    The document provides instructions for registering for and resetting passwords on Pension Administrators Group's new web portal. It outlines a 7-step process for registration that involves entering personal information to create a new account. It also details a 6-step process for resetting forgotten passwords by entering the registered email to receive a reset link. The instructions are accompanied by screenshots to aid users in completing the processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    New Web Portal Registration Instructions - 2022

    Uploaded by

    Javier Principe
    37 views8 pages
    The document provides instructions for registering for and resetting passwords on Pension Administrators Group's new web portal. It outlines a 7-step process for registration that involves entering personal information to create a new account. It also details a 6-step process for resetting forgotten passwords by entering the registered email to receive a reset link. The instructions are accompanied by screenshots to aid users in completing the processes.

    Original Title

    New Web Portal Registration Instructions_2022

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    The document provides instructions for registering for and resetting passwords on Pension Administrators Group's new web portal. It outlines a 7-step process for registration that involves entering personal information to create a new account. It also details a 6-step process for resetting forgotten passwords by entering the registered email to receive a reset link. The instructions are accompanied by screenshots to aid users in completing the processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    37 views8 pages

    New Web Portal Registration Instructions - 2022

    Uploaded by

    Javier Principe
    The document provides instructions for registering for and resetting passwords on Pension Administrators Group's new web portal. It outlines a 7-step process for registration that involves entering personal information to create a new account. It also details a 6-step process for resetting forgotten passwords by entering the registered email to receive a reset link. The instructions are accompanied by screenshots to aid users in completing the processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    Web Portal Registration

    and Password Reset


    Instructions

    In order to provide an innovative solution with tools for


    managing your retirement plan account, Pension
    Administrators Group, Inc. ("PAG") is pleased to
    introduce the new web platform.

    Web Portal Registration and Reset Password Instructions 2


    INSTRUCTIONS for Registration

    1. Proceed to www.pagi.biz as normal and select “Sign In”:

    2. On the log-in page, participant will need to register a new account


    as the old credentials are no longer valid.

    Web Portal Registration and Reset Password Instructions 3


    3. The participant will enter their name, participant id (SSN) and birth
    date. Then hit update:

    4. Participant information:

    A. Participant will need to review and edit profile information as


    needed.
    B. Once profile has been edited, the participant will select a new
    user id. User Id must be alphanumeric and is case
    sensitive.
    C. Participant will need to add email address for notifications and
    answer security questions.
    D. Once all information has been completed, the participant will hit
    “Update” button.

    5. Once the “Update” button has been selected, the screen will return to
    login page again for the participant to enter the site as a registered
    participant.

    Web Portal Registration and Reset Password Instructions 4


    6. Participant will also receive a welcome/confirmation email from web
    portal to the email used in the registration process as shown below with
    the new username.

    NOTE: Please check junk/spam folder to ensure that the welcome email
    was received. If participant does not receive the email, please call
    customer service at 787-977-8496 for help.

    Web Portal Registration and Reset Password Instructions 5


    PAG Web Portal Password Reset Instructions

    1. On the log-in page, participant will need to select “Forgot Password?”


    link.

    Web Portal Registration and Reset Password Instructions 6


    2. The user will then need to enter their email address from
    registration and hit the “Reset Link” button.

    3. User will receive email with subject heading “PAG- Reset


    Your Password.” User will open the email and hit the
    “Reset Password” button.

    Web Portal Registration and Reset Password Instructions 7


    4. User will be directed to page to enter their new password.
    Once password has been entered successfully, user will hit the
    “Update” button.

    5. After new password has been updated, a message will appear


    on screen confirming success. User can then hit the word
    “Login” and be taken back to login page.

    6. In addition to the successful change message, the user will


    receive email with subject heading “PAG- Password
    Changed Successfully.” User can open the email to see
    confirmation of password change. User can then hit the word
    “Login” and be taken back to login page.

    7. Password Updated.

    Web Portal Registration and Reset Password Instructions 8

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