ELECTRA France - May 2022

ORDER STATUS ORDER CHANGE

Special
Confi. Promo Order Order Payment Customer Quality Sales Acquisition Delivery Commercial Wearer Partner Delivery
PHASE STATUS DESCRIP. MEANING ACTION REQUIRED Product
Data (1) code Type Reson Terms Order n° Check District
Processing
Mode Time Offer Offer Info. Functions
Texts
Block
(2)

Complete the configuration (fill the Y

DRFT Draft
The configuration is wrong or not mandatory fields/enter correct values
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
complete according conf/pairing rules)
Lenses Configuration

Y
CFGR Configured Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
The order is configured

There is an error in market rules Y

MKTE Mkt Rules Error
application (for example, a Rayban lens
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
is inserted in a POL job) Change the product/configuration

Ask to IT team: if it is solved, the Y

STER Staging Err.
The staging document is not created staging doc can be created by pressing
Y Y N/A N Y N Y Y Y Y Y N Y Y
(Ship To)
Y Y
for technical reasons on Staging

Ask to back office team and after the Y

STAG Staging
The staging document is created but correction, click on Pricing button to
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y
there is a missing gross price process the order

Check if it is actually a duplicated: Y

DUPL Duplicated ord.
The order (staging doc) is a possible cancel it from the basket or process it
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y
Quotation Creation

duplicated by pressing on Staging button

PRER There is an error linked to the promo Y

Pricing Err. Y Y Y N N N Y Y Y Y Y N Y Y Y Y
PRED application (for example, the carnet Unlink/change the promo code and (Ship To)
balance is not enough) click on Pricing button

Pricing is OK but there is an error from

PRCN Pricing
Saturn call so the order cannot have Remove the order from the basket or
                                 
RELS status change the configuration

The order (staging doc) can be finally Y

RELS To be released
confirmed
Y Y Y N N N Y Y Y Y Y N Y Y
(Ship To)
Y Y

The order (staging doc) has been

confirmed (Orchestration can run and
VLDT Validated
no change is possible until the sales
N N N N N N N N N N N N N N N N N
order creation)

Orchestration took in charge the order

PREP Preparation N N N N N N N N N N N N N N N N N
Quotation Validation

(staging doc)

Ask to IT team: if it is solved,

Orchestration There is an error from Orchestration
ORCH Err. (probably missing set up)
Orchestration should re-take in charge N N N N N N N N N N N N N N N N N
the order

Orchestration successfully determined

the routing : the SAP sales order can be
CMPL Completed
created with reference to the staging
N N N N N N N N N N N N N N N N N
doc

The SAP sales order is not created for Ask to IT team: if it is solved, the order
SOER Sales order Err.
technical reasons is created in background mode
N N N N N N N N N N N N N N N N N

The SAP sales order is successfully

Sales order Y Y
RCVD Received created by the program run in N N Y N N Y Y Y N
(tbc)
Y N N Y
(Ship To)
Y Y
creation background

Y Y
ENTR Entered The production order are created N N Y N N Y Y Y N Y N N Y Y Y
Sales order

(tbc) (Ship To)

creation

Work in Y Y
WIP progress
The order is in production N N Y N N Y Y Y N
(tbc)
Y N N Y
(Ship To)
Y Y

The order is canceled by the customer

CANC Canceled                                  
 

service
Delivery creation &

Ready to be
RTBS The SAP delivery doc is created N N Y N N Y N N N N Y N N N N Y N
Shipment

shipped

The SAP shipment is created and the

SHPD Shipped
good issue is performed
N N Y N N Y N N N N Y N N N N Y N

Invoice INVC Invoiced The SAP "logistic" invoice is created N N N N N N N N N N N N N N N N N

creation
Source : SD-09A : Sales Order Management SESSION 5 23rd December - Slide 32
(1) Config. Data = Prescription, treatments, services (2) Special Processing : only for ITALY : logistic information needed for the carrier to sort the parcels