Citizen Charter
Citizen Charter
Citizen Charter
their full potential and contribute meaningfully to building the nation. As a learner-centered public
institution, the Department of Education continuously improves itself to better serve its stakeholders.
To protect and promote the right of every Filipino to quality, equitable, culture-based and complete basic education where:
Students learn in a child-friendly, gender-sensitive, safe, and motivating environment; Teachers facilitate learning and constantly nurture every learner; Administrators and staff, as stewards of the institution, ensure an enabling
and supportive environment for effective learning to happen; Family, community and other stakeholders are actively engaged and share responsibility for developing life-long learners.
ENROLMENT SERVICES RELEASING OF SCHOOL FILING OF COMPLAINTS / RECEIVING DOCUMENTS OF TEACHER HEALTH & NUTRITION
Who May Avail of the Service? DOCUMENTS SUCH AS FORM CONFLICTS 1 APPLICANTS SERVICES
1. Kindergarten age 5-6 years old
2. Elementary age 6-11 years old & above 137, F 138, GOOD MORAL & Who May Avail of the Service? Who May Avail of the Service?
1. Qualified applicants who holds a valid professional license issued
3. ALS - Out of School Youth age 13 years old & above
CERTIFICATION All stakeholders (Pupils, School Personnel, Parents/ by the Philippine Regulation Commission
Who May Avail of the Service?
Guardians, Other Members of the Community) 2. Bonafide resident of a particular barangay, municipality, city of All Kindergarten- Grade VI Pupils
Schedule of Availability of Service:
1. Kindergarten & Grade 1- last week of January & two (2) Who May Avail of the Service? province for at least six months who declared himself as a resident of
weeks before the start of the academic school year 1. All graduates of the school/legal representatives Schedule of Availability of Service a particular barangay, municipality or province in his Personal Data Schedule of Availability of Service
2. Grades II - VI - two (2) weeks before the start of the academic 2. Pupil who has the intention of transferring to another Monday to Friday 8:00 - 5:00 PM Sheet Monday to Friday –Recess Time
school year school 3. Requirements:
3. ALS - (Enrolment: January - July) How to Avail of the Service a. Application Letter
3. Pupil needing certification for personal reason and their b. CSC Form 212 (Revised 2005) in 2 copies with the latest 2x2 ID
a. Conflict between pupil-pupil
Requirements for Enrollee:
representatives
1. Approach the teacher/adviser first for query or picture STAFF DEVELOPMENT
c .Certified photocopy of PRC Professional Identification Card
1. Kindergarten
a. Xerox Copy of Birth Certificate
Schedule of Availability of Service complaint
2. Settle the conflict with the adviser
d. Certified photocopy of ratings obtained in the Licensure SERVICES
2. Grades I - VI Monday to Friday 8:00 - 5:00 PM Examination for Teachers /PBET
3. If conflict was not settled, proceed to the Grade e. Certified copy of Transcript of Records
a. Report Card Leader to settle the matter.
b. Xerox Copy of Birth Certificate Requirements to Get the Documents: f. Copies of Service Record, Performance Rating and School Who May Avail of the Service?
a. for Grade VI graduates 4. If still not settled, proceed to the Principal’s Office Clearance for those with teaching experience
3. Transferrees In All Teaching and Non Teaching Personnel
a. Certificate of Good Moral Character >request from the school where he/she is currently b. Conflict between teacher and parent g. Certificates of specialized training, if any
b. Certificate of Enrolment from previous school enrolled 1. Approach the leader of respective grade level to h. Certified copy of Voter’s ID and or proof of residency
c. Forms 137 & 138 settle the matter first i. NBI Clearance Schedule of Availability of Service
b. for those who want to transfer to another school j. Omnibus certification of authenticity and veracity of all
d. Xerox Copy of Birth Certificate 2. If not settled, proceed to the Principal’s Office to Depending on the identified needs of the
>submit written request of parents/guardians stating documents submitted signed by the applicant
e. Reading Ability Assessment the reason
discuss the matter personnel
4. ALS c. Conflict between teacher- teacher
Schedule of Availability of Service
a. Xerox Copy of Birth Certificate 1. File the complaint to School Grievance Committee January - filing of application to the head of the nearest
elementary school