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Walmart CAP 2

CAP 2 refers to a job title at Walmart for the second shift of associates responsible for the Customer Availability Process. The CAP 2 shift typically works from 1-10 pm unloading inventory from trucks, organizing merchandise into departments, and maintaining organized shelves. Duties include sorting deliveries, replenishing shelves, and ensuring accurate inventory records. Walmart offers competitive pay starting at $12/hour as well as benefits like health insurance and tuition assistance for CAP 2 associates.

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3K views4 pages

Walmart CAP 2

CAP 2 refers to a job title at Walmart for the second shift of associates responsible for the Customer Availability Process. The CAP 2 shift typically works from 1-10 pm unloading inventory from trucks, organizing merchandise into departments, and maintaining organized shelves. Duties include sorting deliveries, replenishing shelves, and ensuring accurate inventory records. Walmart offers competitive pay starting at $12/hour as well as benefits like health insurance and tuition assistance for CAP 2 associates.

Uploaded by

neri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Walmart CAP 2

What is Walmart CAP 2? Is it a type of product? A service? Or even a job title?

Having never come across the term before I was determined to find out what it was, and as
much as I could about it!

Here's what I’ve learned…

What Is CAP 2 At Walmart?


CAP 2 is not a product or type of service. Or even a special type of hat in this instance! It is
actually a job title. Who knew!?

CAP stands for Customer Availability Process and at Walmart, there are CAP 1, CAP 2, and
CAP 3 team associates. The numbers 1, 2, and 3 refer to the shift number, so CAP 2 is the
second shift.

The Customer Availability Process (CAP) is the act of expediting merchandise for restocking so
that the shelves are full for customers.

They keep the customers happy and returning as they can always get their favorite items. This
in turn keeps Walmart corporate happy knowing the customers are spending money in their
stores.

CAPs are responsible for a whole host of things ranging from the presentation and rotation of
stock, receiving and distributing bulk shipments, and even customer service. We’ll go into more
detail on CAP 2 job responsibilities a little later on.

Right now, let's delve a little deeper into the employment basics of the second shifters.

What Are The Working Hours For CAP 2?


Specifically, the CAP 2 team works the second shift. The shift hours are usually 1 pm - 10 pm or
2 pm - 11 pm, depending on the opening hours at each Walmart store. CAP 2 associates are
usually employed full time.

You’ll get a 1 hour lunch break (which is unpaid) and 2 x 15 minute breaks which ARE paid.

What Is The Pay Like For CAP 2 Associates?


If you are just starting out you can expect to be paid around $12 an hour. This is Walmart's
current minimum wage, which increased by $1 from $11 in 2019.
Depending on where you are in the country your starting wage can range from $12 - 16 per
hour.

Pro Tip - There's always room for a raise!

If you are a good employee with a great work ethic then there is always going to be room for a
wage increase. Walmart likes to reward its amazing employees and does reviews approximately
every 6 months.

What About Benefits?


Walmart also offers great benefits for their full time employees.

Things like excellent medical care. If you are enrolled in one of their Medical plans. You’ll get
access to the likes of John Hopkins Hospital, Cleveland Clinic, Mayo Clinic plus a host of others.

Depending on your plan, you might even receive full coverage for the treatment of certain
diseases including cancer! Furthermore, heart and weight loss surgery, knee, hip, spine, or joint
replacements and transplants are also on the list.

They also offer services like virtual doctors and therapy sessions, great maternity packages for
moms, and also paid paternity leave for new dads!

Walmart offers their associates 401k plans with a 6% match, $9 gym memberships, assistance
with college tuition, and much more.

The full details of these awesome benefits can be found on Walmart’s corporate website, or you
can read them right here.

What Is The Role Of CAP 2 Associates?


CAP 2 team workers' main role is accurately maintaining Walmarts warehouse inventory
systems.

Ensuring that back room merchandise not yet on the floor is sufficiently organized, itemized, and
labeled for other shifts. Maintaining well-stocked shelves. Completing bin audits etc to name but
a few.

Duties include but are not limited to -

● Sorting and unloading the stream of inventory trucks during the second shift
● Organising the goods onto pallets and categorizing them for each department
● Maintaining cold chain, and cold storage operations
● Replenishing shelves with new merchandise
● Moving bulk products for stocking with the aid of mechanical jacks
● Filling out inventory paperwork
● Preparing the merchandise receiving area
● Maintaining a clean and safe environment for both colleagues and customers alike
● Maintaining order in the backrooms
● Selecting specific merchandise for restocking as per the pick sheets
● Pulling pallets and delivering them to corresponding departments for stocking
● Pricing and labeling merchandise correctly
● Assisting with warehouse and floor sales
● Setting up merchandise and signing features
● Ensure that merchandise is labeled correctly and placed in backroom bins

What Skills Do I Require To Work CAP 2 At Walmart?


It's important that you are at least 16 years when applying to work as a CAP 2 Associate. As this
is Walmarts minimum age for employment.

But what else might you need to really excel at this position?

● Good time management skills - You’ll have deliveries coming in on a set timetable,
however, sometimes things don’t go to plan. So you’ll have to know how to prioritize and
manage your and sometimes your colleague's time well.
● Exceptional team working skills - You’ll be working as a team. Alongside many different
people, and need to have these interpersonal skills to ensure smooth running within the
team.
● Excellent customer service skills - You will be helping not only your team but sometimes
the lorry drivers, and Walmart customers at times, so you will need to know how to be
polite and helpful whilst assisting them.
● Are tech savvy - Most systems in this day and age are computerized, including Walmarts
inventory managing system. So it's going to work in your favor if you know your way
around using a computer.
● Have top notch organizational skills - CAP 2 workers spend their entire days organizing,
arranging, and displaying items so it's important to be able to organize the shelves and
pallets in a structured manner.
● Are meticulous and observant
● Possess the ability to make snap decisions
● Are strong and of good health - You are required to do a lot of heavy lifting and moving
of items.

What Is The Difference Between CAP 1, CAP 2, & CAP 3 Roles?


The main difference is the shift times you are working.
CAP 1 associates work the first shift. Also known as ‘day’ shift. This is usually 4 am - 1 pm or 5
am - 2 pm. Their main duty is to restock depleted shelves overnight and be ready for customers
when the store opens in the morning.

CAP 2 associates work the second shift. Can at times be called a ‘swing’ shift. As mentioned
earlier this is usually 1 pm - 10 pm or 2 pm - 11 pm.

They are responsible for the unloading of pallets from trucks that come in during the second
shift. As well as stocking empty shelves and arranging pallets for other departments.

CAP 3 Associates are the third and last shift in this role usually working all night. This is known
as the ‘overnight’ shift and usually runs from 10 pm - 7 am or 11 pm - 8 am.

Again the main responsibilities are managing deliveries and organizing merchandise and
restocking overnight when the stores are closed.

Conclusion
CAP 2 Associates are valued members of Walmarts structure and are essential for keeping
each store running smoothly.

The role mainly sees you unloading the continuous stream of merchandise trucks and keeping
abreast of the store and warehouse inventory. As well as organizing merchandise for each of
the departments, product rotation, and helping to restock empty shelves.

CAP 2 associates are the second out of three shifts, usually working 1 pm - 10 pm with a well
deserved hour off for lunch between all that heavy lifting.

With a great benefits package and rewarding environment to work in. Walmart is always on the
lookout for great candidates to fill existing CAP 2 positions across all of their 4,735 American
stores.

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