CV

COVERING LETTER
& APPLICATION
FORM GUIDE

Faculty of Computing, Engineering and Media

PLACEMENT GUIDE
CONTENT PAGE
What is a CV? 2

CV Checklist 3
7 Key Elements of a CV 4

Before You Start 6

Technical Skills 7

Transferable Skills 8
Action Words 10

How to Dissect a Job Advert 13

Example CVs 14
Creative CVs 22

Blogs and Portfolios 23

Creative CV Example 24

The Covering Letter 25

Commercial Awareness 26

Cover Letter Examples 28

Email Examples 32

Requesting Feedback 33

Information for Students with a Disability

34

Disability Covering Letter 36

The Application Form 37

1
WHAT IS A CV?
Your CV is one of the first things an employer will see and you’ve got maybe 30 seconds to impress
them! Can you convince an employer that you’re the right person for the job? Of course, you can, just
read on…

PURPOSE OF THE CV

Your CV document is a short summary about you, your work experiences, qualifications and any
other skills you’ve gained so far which could be relevant to the role being advertised.

It’s your chance to sell yourself as the ideal candidate and stand out for the right reasons.

Remember, the purpose of your CV is to get you an interview!

The key word here is concise. A CV is not a place to list every single
achievement and experience as it would make it too long for an employer.

DID YOU KNOW?

On average employers receive about 60-80 applications per job advert.

Put yourself in the employer’s shoes and ask yourself what you would like to see in a CV?
We’re sure you would like your candidates to be clear, concise and have tailored the CV to the
job role you advertised.

You would want to shortlist as quickly as you can so you can interview the candidates!

If you don’t impress the employer, there is the likelihood that your CV won’t be looked at!
A CV allows YOU to decide which information is most relevant to each role you apply for

Remember the CV is your working

document, this means you should
be updating it throughout your
placement search

2
CV Checklist

Maximum 2 pages of A4

Must include the ‘7 key elements of a CV’

Well-structured and easy to understand

Engaging to read

Tailored to each position

Quantifiable experience in years

Skills reinforced with examples

Free from spelling, grammar and formatting errors

Concise

3
7 KEY ELEMENTS OF A CV
1. PERSONAL DETAILS
At the top of your CV include:
Your full name, home address and term time address, current telephone number and a professional
email address!
Stand out with a link to your professional social media profile, portfolio or blog.
You don’t need to include your date of birth, marital status or photograph unless you’re applying for an
acting or modelling job!

2. PERSONAL PROFILE/KEY SKILLS

This is the first section an employer will read so it’s vital that your profile grabs the reader’s attention.

Highlight what you would like the employer to look for in the rest of your CV. E.g. high marks, a unique piece
of experience or a passion for the industry. Simply think about your Unique Selling Points (USPs - what
you have that others might not?).

PERSONAL PROFILE

The profile should be 3-4 short sentences only.

Avoid using terms like ‘hardworking’ or ‘enthusiastic’, these are viewed a lot by employers, and they
don’t help build up an individual picture of you.
Read the job description and pick out key words/skills to include in your profile. If the job involves
working with people, try to show your people skills by using phrases like: ‘conveying’, ‘showing
empathy’ or ‘handling conflict’.

TIP: Many people overthink this section when constructing a CV but you don’t need to. It may be easier
to write the Personal Profile at the end when you have everything else noted down. Seeing all your
experience in one document will assist you in realising your potential skills to offer an employer.

KEY SKILLS

An alternative to a Personal Profile is simply bullet point down 4-6 transferable skills/experiences you feel
make you stand out then summarising them in a Key Skills Profile. (see CV examples for details). You should
back up your skill with evidence of where you have shown or gained that skill.

4
3. EDUCATION

Start with your most recent education and work backwards to secondary education (reverse
chronological order). Undergraduate students, include your 1st year modules with grades and overall
classification (e.g. gained 2:1 in Year 1). Include Year 2 modules (summarise either predicted
grades or simply put TBC).
You don’t have to list every single GCSE subject. E.g. 10 GCSEs graded A-C including
Mathematics (B), ICT (A) and English Literature and Language (AA).
Postgraduate students only need to summarise relevant modules and put overall undergraduate
degree classification followed by postgraduate modules.
If you did not take qualifications widely known in the UK try and put their UK equivalencies. This
can really help an employer understand your level of knowledge if you are not from the UK.

4. EMPLOYMENT/WORK EXPERIENCE

List your experience in reverse chronological order (most recent first).

Aim for 4-5 bullet points to describe your main responsibilities and achievements, keeping each bullet
point short and concise.
Avoid using any jargon or abbreviations, the person reading your CV may not know what these are.
It may be worth separating your work experience into ‘relevant’ and ‘additional’ if you have
experience which is directly related to what you are applying to.

5. ADDITIONAL/TECHNICAL SKILLS
Include any additional skills you have learnt either whilst studying or in your own time. Employers want to know
about these, especially if they are relevant to the role you’re applying for. Additional skills can be:

Language skills – written or verbal

Specific IT packages you can use competently, video editing, design packages
Volunteering – employers love if you have volunteered for something off your own back!
Always include the level of competency you have with these additional skills e.g. basic, intermediate or
advanced

Whatever you list make sure it is relevant and will enhance your CV!

6. INTERESTS/HOBBIES
Employers are not interested in knowing that you enjoy ‘reading’ or ‘socialising’. This tells them nothing about
the person behind the CV. Examples, like writing your own blog (include link), reading IT magazines, building
PCs will show you are keen to learn and develop. Provide evidence of how these interests have helped you
develop/gain skills relevant to the role.

7. REFERNCES

You don’t have to provide names of references on the CV. Make sure that you have asked permission of
tutors, employers or professionals so these are ready. Simply “References available on request” will suffice.

5
BEFORE YOU START YOUR CV
PREPARATION IS KEY! • If you’re applying for a placement, save the
job description from the website.
• Research the industry (i.e Technology,
Media, Engineering etc) to find out about • Use correct industry terminology.
current developments/challenges being
faced. Read pages xx about commercial • Choose a clear, attractive format that is
awareness appropriate for the organisation and best
illustrates the skills they require.
• Study the job description and specification E.g. Graphic Design companies may prefer
for a placement you’re interested in. a creative, colourful CV to assess your
Imagine yourself in that role right now! technical skills but an IT company may
What would you be doing or learning? want a word doc CV with all technical skills
What would your priorities be in that role? stated in a separate heading.

6
YOU HAVE TECHNICAL SKILLS!
For many of you this is what you came to University for.

Whether it’s C programming, manufacturing processes

or design, these skills are often what determine your
interests and suitability for a placement.

Highly sought after by employers, it is important these are well

illustrated on your CV with good examples of your level of expertise.

These can be categorised into Basic, Intermediate or Advanced.

You have already gained many skills than you give yourself credit for, but you can always plug any gaps by
seeking out opportunities to learn these skills.

Why not join a club/society at the university or do some training courses in your own time?

Here is a list of the skills you could use – this is neither a definitive nor an exhaustive list but guidance on
technical skills to consider.

Computer Science Game Art and Design

• Java • 2D/3D Graphics
• UML • Unreal Engine
• HTML • Maya
• C# • Adobe Illustrator
• Microsoft Excel

Engineering Media and Journalism

• Computer • Copywriting
TOP TIP:
Modelling • Videography Use your Key Skills Profile to
• Higher Mathematics • Photography show the technical skills that are
• Creo • Social Media essential and or desirable on the
• AutoDesk • Adobe Creative job specification.
• Microsoft Excel Cloud
If you have a Personal Profile, have
For more support and guidance on what skills are required a separate technical skills section
for particular jobs visit: to show these as well.
www.prospects.ac.uk

7
TRANSFERABLE SKILLS
SKILLS YOU MAY NOT KNOW YOU HAVE!
WHAT ARE TRANSFERABLE SKILLS?

Transferable skills are a core set of skills and abilities, which can be applied to a wide range of
different jobs and industries.

They’re usually picked up over time, and can be gained from previous positions, charity or
voluntary work, your hobbies, or even just at home, for example:

Did you ever organise an event or a family holiday and made sure everything went to plan?
Did you motivate a sports team by providing some strategy or hints on how to score a point?
Did you build a PC or machine at home from scratch, learning and solving how you can make it
work?

See below 7 skills which encapsulate what the majority of employers are looking for.

Communication: Problem Solving:

Written and verbal communication is not just Clue is in the title! Can you think about how to
about speaking and presentations. Think about get around an issue or think about what to do in
your listening skills and ability to negotiate. Also a crisis? What steps did you take to resolve this?
think about customer service and your ability to
manage conflict.
Professionalism:

Including areas such as attention to detail (ability

Teamwork:
to spot mistakes) as well as resilience when
The vast majority of professions require you to things go wrong.
effectively work within a team. Remember! Any
organisation at its heart is one large team. As
well as being able to work with others, you may Research and analytical skills:
need to learn to delegate and coordinate tasks
effectively. These skills are key to many roles. Think about
the number of times you have had to research,
digest, analyse and summarise information whilst
studying. What made you good at it?
Organisation:

The ability to manage your time and the time of

others efficiently. Also, the ability to undertake Willingness and ability to learn:
logistical work.
Perhaps the most important skill (particularly for
placement searchers). Employers know you are
not the finished article but showing that you have
learnt quickly and can do in the future is
8 invaluable to them.
Where do I learn technical and transferable skills?
University studies including lectures, group work, projects and
assignments.

Student Union Societies and activities. Being a committee

member.

Sports Teams (including e-sports).

Paid and unpaid work experience including volunteering.

Independent projects and study such as illustrations, Raspberry

Pi and recordings.

Independent learning via online courses.

9
ACTION WORDS – SPEAK LIKE AN
EMPLOYER
Using positive and active words in a CV, covering letter or in an application form can give it that extra bit of
impact to grab the reader’s attention.

Use action words to put across what you have achieved in jobs or posts of responsibility. The list of
action words or ‘buzz words’ is endless but there are some key ways to find out what language you need
to use. If you’re unsure there are also some examples action words on the following pages.

WHAT IS THE EMPLOYER LOOKING FOR?

Read through the job advert and criteria to help you tailor your CV and decide which action words to
use. Ask yourself:

• What are the skills required for the job?

• What experiences are they looking for?

• What will the job involve?

FOR FURTHER RESEARCH…

• View the employer website

• Speak to employers at recruitment events (DMU Careers Fair)

• Ask the CEM Placement Team for additional information, we may know a few things!

• To get current info view their social media presence

10
ACTION WORDS – EXAMPLES
Self-Management
Focused Reflected Confident Driven
Developed Enhanced Proactive Ambitious
Energetic Persisted Motivated Adapted
Improved Responded Evaluated Initiated
Flexible Resilient Assertive Determined
Versatile Achieved Attained Awarded
Excelled Positive Proactive Completed
Acquired Broadened Effected Executed
Increased Performed Produced
Teamwork
Supported Facilitated Organised Co-ordinated
Involved Collaborated Co-operated Constructive
Contributed Respectful Negotiated Mediated
Relationships Ideas Approachable Tolerant
Encouraged Established Implemented Adaptable
Flexible Listened Goals Shared objectives
Assisted Consulted Harmonised
Business and Customer Awareness
Welcomed Accommodated Diplomatic Success
Objectives Competitive Opportunities Strategic Thinking
Opinion Efficiency Stakeholders Implemented
Redefined Identified Budgeted Enterprising
Networker Project Managed Tactical Anticipates
Organising and Planning
Arranged Collated Conducted Co-ordinated
Planned Prepared Researched Reviewed
Scheduled Prioritised Responded Monitored
Established Solved Comprehensive Assigned
Attended Compiled Controlled Harmonised
Programmed Structured
Integrity
Honesty Fair Respectful Ethical
Diligent Conscientious Reliable Dependable
Thorough Attentive Compassionate Caring

11
ACTION WORDS - EXAMPLES
Initiated
Conceived Established Founded Designed
Devised Developed Implemented Initiated
Created Effected Executed Generated
Installed Instigated Interacted Pioneered
Visualised
Problem Solving (Creativity)
Innovated Converted Expanded Developed
Consolidated Modernised Recommended Resolved
Analysed Solutions Explored Logical
Judgement Solved Suggested Experimented
Alternatives Astute Agility Simplified
Formulated Redefined Assessed Evaluated
Collated Identified Interpreted Tested
Forecast Defined Investigated Conducted
Appraised Optimised Precise Fastidious
Diagnosed Edited Pinpointed Utilised
Communication
Advised Reported Liaised Negotiated
Proposed Persuaded Influenced Demonstrated
Recommended Addressed Presented Promoted
Educated Trained Communicated Empathised
Consulted Taught
Leadership
Managed Supervised Directed Conducted
Led Co-ordinated Delegated Represented
Sensitivity Decision Making Enables Motivated
Accountability Focus Dynamic Energetic
Inspired Elected Visionary Achieved
Involved Encouraged Motivates Integrity
Decisive Probing Resourceful Facilitates
Administered Appointed Coached Fostered
Guided Headed Visualised
Numeracy
Accurate Attention to Detail Logical Data
Interpretation Detailed Methodical Analytical
Assimilate Thorough Budgeted Systematic
Budgeted Controlled

12
HOW TO DISSECT A JOB ADVERT
Intern Software Engineer (Placement start date summer 2020/21)
UNiDAYS Don’t get too fixated on
Nottingham, East of England, United Kingdom job titles and degree
London, Greater London, United Kingdom disciplines listed. Focus
on the skills you have.
UNiDAYS are looking for Software Engineering Interns to come and work
with us for a year from July 2020- July 2021. This represents an amazing opportunity for Students
currently studying a Computing related subject; to work in a fast growing, international Software Company.

You will be exposed to Agile practices, Test Driven Development and other good practices.
There are internships available in backend development, web development and mobile development.
We have a fun; fast paced and social working environment.
We have social events, computer games and many clubs you can join Use your course knowledge
(from running to photography).
to assess what other skills
are worth mentioning.
Day to day responsibilities
We have a range of systems including our web app, iOS and Android apps. We are Team: Look out for
constantly developing all of these to add new features, handle increasing scale,
synonyms!
improve usability and support new platforms.

You will be working closely within a squad of other software engineers, product owners, UX designers and testers to
develop new features in line with a variety of product roadmaps, as well as
liaising with our system administrators and customer experience team to This means they want
investigate and resolve issues. communication, research and
problem solving.
Our stack is ever growing, but currently includes:
•C# 4.6
•ASP.NET MVC / OWIN / Nancy Key technical skills, ensure these are in a technical skills
•SQL Server / Postgres / Marten / Redis
•Most features of AWS section and or key skills profile in your CV if you have them.
•HTML5 / CSS3 / LESS / Javascript
•Java (Android), Kotlin (Android)
•Swift (iOS)
What we need from you
To be eligible you will currently be studying Computer Science, Software Engineering or another course that has a strong
software development element or you will have the equivalent skills/experience.
Passion is the most important quality you can have, we can and will teach someone who is willing to learn.
Our squads are small so you need to be versatile and enjoy the variety of working on anything and everything that’s
needed. You take pride in your work, and want the chance to
create great software. Personal projects and additional learning are
big bonuses for an employer. Also notice
Hopefully you will be tinkering with some of your own projects. “Passion is the most important quality”
We’d love to talk to you about what you’ve been working on, both
in and out of your course.

13
EXAMPLE CVs
On the following pages you will see a range of example CVs the
Placement Team have created.

These CVs are:

• To illustrate the layouts you may wish to use when

constructing your CV.
• In some cases you will need to be much more specific in
terms of examples and skills.
• Please bear in mind the following are EXAMPLES
ONLY.
• Please do not copy the example CV word for word!

CONSIDERATION POINT 1

Different layouts place different varying degrees

of emphasis on your skills and experience. What
works for one person may not work for another.

CONSIDERATION POINT 2

You are not limited to the layouts here but we

advise using one of these in the majority of cases
as they will allow you to cover the relevant CONSIDERATION POINT 3
aspects of the job adverts.
Those of you with extensive experience and or
particularly varied experience, speak to the
Placement Team about how best to show this. In
a limited number of cases you may need to go
beyond the 2-page maximum.

14
 Here is a template to give you an idea of how the CV document will look…
JOE BLOGGS You don’t need to have a
heading for contact details but
CONTACT DETAILS this is to show where they go!
Term Time Address: X Gateway Street, Leicester LEX XXX
Home Address: XXX St Georges Square, London SW1 XXX
Contact Number: 077XXXXXXXX / 020XXXXXXXX
Email Address:[email protected] Your profile/Key skills profile will
vary at each stage and might include
PROFILE/KEY SKILLS a list of bullet points or a few
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
sentences depending on what is
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX best for you

EDUCATION
XXXXXXXX XXXXXX – XXXXXX Include dates to and from.
XXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
Remember reverse chronological
• XXXXXXXXXXXXXXXXXXX order for Education and Work
Experience!
XXXXXXXX XXXXXX – XXXXXX
XXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
Either your Education or Work
Experience will go first
WORK EXPERIENCE
XXXXXXXX XXXXXX – XXXXXX
XXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
Use action words at the start of the
• XXXXXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX bullet points when describing your
role and tasks
XXXXXXXX XXXXXX – XXXXXX
XXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXXXXX

ADDITIONAL INFORMATION
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Additional information might contain
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX information around volunteering,
• XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX societies and hobbies – many students
miss this out but these activities show
REFERENCES important skills to employers!
Available on request

Always end with this sentence –

EXAMPLE CV – PERSONAL PROFILE
remember employers will ask
for full reference details later

15
EXAMPLE 1 CV – PROFILE BASED
Sam Smith
1 Station Road, Leicester, LE2 3QA
07852369412
[email protected]

A technically minded 2nd year Computing undergraduate seeking a 12-month placement opportunity in a
range of sectors with flexibility to offer. Well developed project management and analytical skills with 4
years customer service experience. Strong skills in HTML and JavaScript, with a passion to develop these
further in the work place. Allowing the opportunity to pursue a career in the IT sector focusing on software
development.

Education
De Montfort University (DMU), Leicester Oct 2012 – Present
BEng Hons Computing (Gained a 2:1 in Year 1)

Year 2 Modules Year 1 Modules

Organisations, Project Management & Research Visual Web Development (65%)
Object Orientated Software Design & Development Database Management & Reporting (63%)
Multi-tier Web Application Devices and Networks (68%)
Advanced Programming The Global Web (62%)

Queen Elizabeth Sixth Form College, Leicester Sept 2010 – June 2012
A levels: Double Award Applied ICT (B), Applied Science (C), Mathematics (C)

City of Leicester College, Leicester Aug 2005 – June 2010

GCSEs: 9 graded A-C including ICT (A), Maths (B), English Literature and Language (AA) and Science (C)

Work History
Sales Assistant - Topshop, Leicester Oct 2014 – Present

• Providing excellent customer service: dealing with face to face and telephone enquiries,
complaints and refunds
• Assisting with keeping accurate stock count and audit: ensuring items are available in store and if
needed pre-order requests are submitted
• Handling cash and processing electronic payments: ensuring customers are charged correctly and
applying discounts responsibly
• Supporting the team and management in peak times: whilst managing own workload, I have
increased store productivity by 10% which was recognised by Head Office

16
DMU Student Ambassador Nov 2013 – Present

• Communicating with a variety of stakeholders and guests: clear verbal communication used and
adapting these to cater to the audience at Open Days, Student Recruitment Fairs and e-enquiries
• Flexibility to adapt to changing demands: during events I have adapted to change in plans and
responsibilities to meet the needs of the events team and guests
• Great knowledge of services: to enable to promote and enhance the reputation of the university to
prospective students. Keeping up to date with any key developments in the university and
attending all training provided

Waiter - Zizzi, Leicester Sept 2012 – Sept 2014

• Served customers: taking orders accurately, serving food and drinks and providing a tailored
customer service approach. This drove customer satisfaction up by 35% over a peak season.
• Adhering to regulations: ensured all dining area was clean at all times, free of hazards as well as
following Food Hygiene and Health and Safety standards
• Marketing skills: used initiative to create promotional materials on publisher and photoshop to
increase the customer football in non-peak periods

Additional Information/Interests
Recently became a member of the App Development Society at university attending regular meetings and
meeting new members with a shared passion.
As a keen sports person, I regularly play football on the weekends; this has allowed me to use my team
working skills and time management skills as it is vital for me to be on time for each game and manage any
other commitments.

References
References available upon request

17
EXAMPLE 2 CV – SKILLS BASED
Ashley Gill
1 Station Road, Leicester, LE2 3QA
07852369412
[email protected]

Key skills Profile

• Engineering Knowledge: knowledge of engineering standards gained through university

modules
• Technical Documentation: worked on a group project for my degree to create a product and
write a report on the processes involved
• Planning and Organisation: able to prioritise tasks accordingly and balance full time study and
part time work effectively
• Problem Solving: enhanced through university modules, group work and dealing with issues at
work
• Excellent IT and Software Knowledge: MS Office, MATlab and CAD developed through work and
university
• Knowledge of programming languages: C and JavaScript skills gained through university

Education
De Montfort University, Leicester Oct 2012 – Present
BEng Electrical and Electronic Engineering (Gained a 1st in Year 1)
Year 2 (pending results) Year 1
Electromagnetics Engineering Mathematics (82%)
Advanced Engineering in Mathematics Digital Electronics (81%)
Applied Electronics Communication Systems (79%)
Project Management Analogue Electronics (74%)
Control and Instrumentation Principles of Design and Manufacture (68%)

Queen Elizabeth Sixth Form College, Leicester Sept 2010 – June 2012
A levels: Double Award Applied ICT (B), applied Science (C), Mathematics (C)

City of Leicester College, Leicester Aug 2005 – June 2010

GCSEs: 9 graded A-C including Maths (C), English Literature and Language (BB) and Science (B)

Work History

Activity Instructor - KG Adventure, Leicester July 2013- Aug 2013

• Assisted with the planning and organisation of various indoor and outdoor activities
• Ensured each child undertook activities safely and to the best of their abilities
• Liaised with users of the Centre on a daily basis and provided information on upcoming events and
activities

18
Kitchen Assistant – Abbey Park Care Home, Leicester Oct 2010 – June 2013

• Assisted with the preparation and serving of meals for 70 residents, providing help and support
when required
• Confirmed that facilities were clean and that all industry compliance standards were met
• Supported colleagues with other general administrative duties to ensure these were completed on
time

Additional Information and Interests

• Transport: Hold a full clean EU Motorcycle and car licence, Have access to my own car and
motorbike.
• Part of the Universities electronics club: Each week a group of engineering students meet up
and take part in small personal projects.
• Sports: I am a massive fan of all forms of motorsports and regularly attend race meets around the
country; I am also very active and healthy and attend the gym at least 3 times a week.
• Participating in Adventurous Activities: used to be part of a paint ball and air soft team with my
friends this help me develop my team working skills in an extreme situations. Used to race go-karts
as a kid and participated in a few TKM races.

References
Available on request

19
EXAMPLE 3 -POST GRADUATE CV
JOE BLOGGS
Address: 1 Alma Road, Leicester, LE1 7ZT| Telephone: 077958377| Email: [email protected]

Personal Profile
A passionate intellect with the desire to pursue a challenging career in ICT. Currently undertaking my MSc in
Computing at De Montfort University. Highly organized and self-disciplined with work experience in
Software Testing and IT Support. Looking to undertake a placement year to further develop my skills within
a professional setting.

Skills & Abilities

· ISTQB certified Software Tester

· Programming skills in C, C++, ASP.Net using C#
· Expertise in automated testing tools -Selenium web driver using Java for scripting
· Database: Microsoft SQL Server
· Web Programming knowledge using HTML
· Knowledge of Microsoft Visio, VMware, MS Office.
· Proactive and a professional team player in a diverse range of environments.
· Worked in requirement collection as well as software design
· Good communication and problem-solving skills shown within varied work settings.
· Technical writing skills having prepared troubleshooting guides, User and Install manuals, CHM file, FAQs

Education
De Montfort University, MSC Cyber Security, Leicester, UK, Oct 2017 – Present
Semester 1 Semester 2
Foundation of Cyber Security Malware Analysis
Cyber Threat Intelligence Digital Forensics and Principles Practice
Host and Network Security Legal Ethical and Professional Practice

De Montfort University, Leicester, BA (Hons) Computing, 2:1, Oct 2014 - May 2017
Dissertation or major project details summed up in 3-4 sentences

MarhoomDaud Munshi Sarvajanik Higher Secondary School, India, Oct 2010 - May 2011

Higher Secondary School Certificate (HSSC) - Standard 12th (Equivalent to A Levels)

English (65/100) Mathematics (38/100) Computer-T (75/100) Computer-P (48/50)

Munir Munshi Sarvajanik High School, India, Oct 2008 – May 2009

Secondary School Certificate (SSC)-Standard 10th (Equivalent to GCSE)

English (74/100) Mathematics (82/100) Computer Education (41/50) Computer Education (49/50)

20
Work Experience
Senior Product Engineer | Samsotech | Jan 2014-Dec 2015
· Created the Business Requirement Document by discussing client needs
· Discussed the requirements and specification with the developers and testers, and prepare the Project
plan and design
· Coordinated and managed the Quality team to complete testing within set deadlines.
· Planned and developed scanning interfaces with other PMS software and websites.

Product Engineer | SAMSOTECH | Aug 2012-Dec 2013

· Analysed the Specifications and creation of Test Scenario, Test Plans and Test cases.
· Coordinated the work on product enhancement and maintenance within the team.
· Conducted the complete testing of products including Functional and Regression Testing.
· Prepared technical documents on the product developed, trained the support engineers on the
installation as well as conducting a product demo.
· Conducted Beta Testing.
· Participated in bug triage meetings with developers to validate the severity of the bug and responsible
for tracking of the bug life cycle
· Assisted the end users to perform User Acceptance Tests on the application

Computer Engineer | SAMSOTECH | June 2011-July 2012

· Perform Black Box testing
· Create user business requirements and functional specifications.
· Documented test cases and test plan
· Provided ‘first level’ application support for clients
· Created flow chart and GUI design of a range of projects
· Performed Regression Testing, Acceptance Testing, Usability Testing.

IT Support | Sydney general Trading| July 2010-June 2011

· Provided support to the client and assisted them with their concerns
· Prepared the content writing of the Website and the Product features
· Coordinated with the software application vendor to maintain the company website, updating the
products and features.
· Maintained the client database and transactions.

Major Projects
· ID Scanning and Security Software for Hospitality Sectors, Government offices
· Security Solution for Building Security, Clubs, Pubs, Casinos
· Web application and Mobile application for Airlines, Hospitality, Oil companies
· ANPR and Kiosk applications

Personal Interest
· Volunteering in schools teaching “How to Code” lessons for children in Leicester, UK

References
Available upon request

21
CREATIVE CVS
These types of CV’s are commonly required for job roles within the creative, film and media
industry. As undergraduate students, it is a good idea to have both a creative and
standard CV, as some employers may ask for an alternative CV. This is also a great way of
highlighting your technical and creative skills.

TOP TIPS FOR CREATIVE CVS

It’s important to get the content right before focusing on the

design
Include the same sections as you would in a standard
CV, e.g. personal details, profile, education, skills and
work history
Include a link on your CV to a web site/blog with
examples of projects from your portfolio.
A border can be effective but ensure this is tasteful and
subtle
Make use of your skills and incorporate design and
images, just be careful not to over complicate your CV
Remember that every employer is different so what
works for one may not work for another
Be careful about overly elaborate CVs, consider the type
of company you’re applying for, before you spend all that
time
Check file formats are compatible and downloadable

USEFUL WEBSITES FOR CREATIVE CVS:

https://www.kent.ac.uk/careers/cv/creativeCVs.htm

https://creativepool.com/

https://creativeskillset.org/

Don’t forget to tailor your application, just as you would on a

standard CV.

Think about your personal and technical skills and how best
you can show case these to recruiters with your CV.

22
BLOGS AND PORTFOLIOS
Present your creative work in a portfolio or online blog and include the link on your CV.

TOPS TIPS FOR BLOGS/PORTFOLIOS

• Choose your blogging platform and design your blog/portfolio using a simple theme.

• Modify your blog or portfolio to define your style.

• Write compelling content and include your designs. It could be a passion or a hobby you
have.

• Include as many examples of work in a portfolio. Include work from education and
anything you have done in your spare time. Remember to include appropriate examples.

• Use annotations and notes about the examples and why the work was created.

• Give your blog, web site or portfolio a regular spring clean.

See our accompanying ‘Creative Industries Guide’ for more information!

23
EXAMPLE CV – BASIC
Address
CREATIVE Phone
Email
DANIEL JAMES LinkedIn Profile
Twitter/Blog/Portfolio
Profile
A 2nd year graphic design student seeking a short-term placement, proficient in using Photoshop and InDesign. Especially
interested in creating visually engaging designs and drawings for a branding and advertising design agency. Extensive
experience gained in local design studio assisting in research and design concepts.

Education
BA Hons Graphic Design | De Montfort University | Leicester Sept 17 – Present
Year 2 Modules: Integrated Graphic Studies, Applied Graphic Studies, Media and Technology for Graphic Design 2,
Integrated Pathway

Year 1 Modules: Graphic Studies: Context and Communication, Image Making for Graphic Design, Communication for
Graphic Design 1, and Pathway Preparation Workshops

3 A Levels in Design (A), English Lang (B), Drama (B) | Leicester College Sept 2015 – June 2017

9 GCSEs A-C including Art, Math’s, English and Science | Middle School, Leicester Aug 2010 – June 2015

Experience
Volunteer Designer | Sunshine Design, Leicester Jan 2018 – Present
• Supporting a small team of designers on various projects, from creating advertising material to websites.
• Liaising with clients to meet specification requirements, learning time management and meeting deadlines
• Covering a whole range of products whilst gaining new skills in Illustrator and Photoshop

Sales Assistant| Next Plc March 2016 – Aug 2018

• Provided excellent customer service: dealt with face to face and telephone enquiries, complaints and refunds
• Assisted with stock replenishment and audit, using the in-house computerized system
• Handled cash and processed electronic payments, ensuring customers are charged correctly
• Supported team and management during peak times and managed own workload. Increased store productivity
by 10%
• Ensured product knowledge was up to date to assist with the promotion of merchandise and driving sales

Skills
Technical Skills: Verbal & Written Communication:
Proficient in Illustrator, Adobe Photoshop and Developed throughout education, written
InDesign, gained at university and self-taught assignments and part time employment

Team and Interpersonal Skills: Project Management:

Ability to interact professionally with others in the Gained during my first year at university, having
workplace and in other environments worked on both group and individual projects

Activities
As well as volunteering for the local design studio, I have had the opportunity to create posters for my old school to
help promote after school clubs and activities. I am the Graphic Design Course Rep, which has allowed me to develop
good leadership and team working skills combined with a positive attitude to my work and the work of others.

24
 COVER LETTERS
WHAT IS A COVER LETTER?

A covering letter is a document sent alongside your CV when applying for jobs/placement
opportunities. The covering letter should complement your CV, not duplicate it. Often
employers want to read about your motivation to apply.

WHY SHOULD I WRITE A COVER LETTER?

“Please find enclosed my CV” won’t get you very far. The covering letter acts as a
personal introduction, demonstrates your writing style better and helps you sell your skills
and experiences.

It gives you the chance to explain to an employer why you’re the candidate for the job. It
A covering
should giveletter is a document
the personal sentyour
touch that alongside
CV willyour CV when
essentially applying
lack. for jobs/placement
Most employers will also
opportunities. The covering letter should
ask for a cover letter alongside a CV. complement your CV not

Xxxxxx
Covering letters should typically be:
Xxxxxx
Xxxxxx
Xxxxxxx
3 to 5 short paragraphs
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Should not exceed one A4 page
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xx
Provide further info on why you’re the best
candidate for the job
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Should reflect any company research
xx you’ve done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
If sending electronically attach the Cover
xxxxxxxxxxxxxxxxxxxxxxxxxxxx Letter as a separate document to the CV

HOW TO STRUCTURE YOUR COVER LETTER!

1. First Paragraph – set out why you’re writing the letter, state the position, where
you saw it advertised and what you’re studying.
2. Second Paragraph – what motivated you to apply and why you’re interested in
working for that particular company. This is where your company research will come
handy!
3. Third Paragraph – highlight relevant experiences and demonstrate your skills.
Explain any additional strengths, technical skills, university or personal achievements.
4. Fourth Paragraph – expand on relevant skills providing examples to back up what
you are saying.
5. Fifth Paragraph – use the closing paragraph to summarise your experiences.
Reiterate your interest and indicate your desire for an interview and thank them for
their time

25
 COMMERCIAL AWARENESS
WHAT IS COMMERCIAL AWARENESS?

It is how the industry fits together and can be defined as staying up to date on daily happenings and
developments in a business. In your cover letter or application it is your opportunity to show an
employer the research you’ve done and understanding what factors have had an influence on the
company. It shows the employer you really want to work for them if you care to do the research!

Example? John Lewis is owned by its employees – that’s something unique!

Or perhaps you’re interested in or used their main products/services?

HOW TO FIND COMPANY INFORMATION

Finding company information is easy if you know where to look and who to ask.

Here are some ideas to help you with your research….

Review the company website both corporate and

customer facing site if they have one.

Most companies have an ‘About us’ page and is often a

good starting point.

Company social media is a great way to find out more the

latest news, new services and products. Follow the
company on LinkedIn, Twitter, Facebook or Instagram.

Attend employer events on and off campus e.g. careers

fairs and insight days. Great opportunity to see what
employers really want from you!

Talking to people in the industry is a good approach to get

a closer look at it and make important contacts.

26
RESEARCH QUESTIONS
Ask yourself these questions to support you in being more commercially aware:

Research Questions Information you found

What does the company say about
themselves, customers,
products/services, structure and values?

What is the company corporate image

and promotion?

What do others say in reviews, the news

and trade articles about the company?

Who are their customers?

Who are their competitors?

What new developments in the

company/sector have taken place in the
past year or so?

Check the company social media

presence. What do they post about
most?

What attracts you to the company the

most after doing your research?

Employee/Student Review Websites:

www.ratemyplacement.co.uk
www.thejobcrowd.com
www.glassdoor.co.uk

Use these to comment on work culture and the positive nature of reviews only!
27
COVER LETTER EXAMPLES
On the following pages you will see a range of examples for cover letters and these are
here to help you look at layout and basic content.

Remember:

• These are EXAMPLES ONLY.

• The content is deliberately generic as each will need to be tailored to the individual
employer.
• Please do not copy out of these examples. Although some of the content may be
useful, this will lead to your content being the same as a large number of DMU
applicants!

ABOUT MOTIVATION TO APPLY…

Motivation is the hardest thing for a lot of people to write about but consider these 3
main areas:

1. The Company: Do you eat drink and sleep IBM? Perhaps have HBO wallpaper? Or
even have toy JCBs? Yes? Then you may simply wish to work for that organisation
because it is that organisation. Think about things like the work the organisation
undertakes, big projects, recent news.

2. The Role: Always wanted to be a Web Developer? Keen to develop a career in PR?
Perhaps particularly enjoy CAD work? Then you’ll want to focus on the role itself. Think
about the technology the company uses, the development opportunities you’ll
have and what you’ll be doing on a day to day basis. Also think about articulating
that passion.

3. Miscellaneous: Did your friend work at the organisation and recommend it? Did you
speak to someone at a careers fair who spoke with passion? Perhaps an insight day?
Any of these or anything else you can think of can be used within your covering
letter.

You may find that it’s a bit of all 3!

28
 COVER LETTER BREAKDOWN 1 Station Road
Leicester
LE2 3QA
Include the person’s name, position,
13th February 2019
and full address if you have this
Mrs H Bloggs
information.
Graduate Recruitment Manager
IT Solution Ltd
Technology Road
London
WC1 2BR
State where you saw the placement
Dear Mrs Bloggs or Dear Sir/Madam, role advertised

Technical Placement Scheme

I would like to apply for the Technical Placement Scheme advertised on ratemyplacment.co.uk. I am
currently a second-year student studying BSc Computing at De Montfort University, working towards a 2:1
degree.
Outline what attracts you to the role, showing that you have done your research
I first became aware of IT Solutions at the 2018 DMU Careers Fair, and was impressed with the company
profile and staff. What particularly attracted me was the emphasis your company puts on ‘being global
problem solvers by applying technical and business acumen’. When I discovered you were advertising for a
Technical Placement Scheme, I was excited by the opportunity, as it would allow me to develop my
JavaScript and web design skills within your company. Being a problem solver the placement scheme will
allow me to thrive on challenges to support the business.

Having always had a keen interest in computing, influenced my decision to study computing at university
and apply for the placement role with your company. My degree offers a firm foundation of the technical
and practical skills in a range of computer subjects including devices and networks and advanced
programming. I am an avid reader of Computerworld and like to keep up to date with emerging
technology; I have also recently become a member of the Institute of Electronics and Technology.

Highlight the keys skills and experiences you have to offer

My CV shows a range of skills gained through work and education where I have demonstrated strong
business awareness through my part time work by having good knowledge of the consumer and products.
I also have excellent interpersonal skills and I will be able to build and maintain productive relationships
with clients and colleagues at your organisation. I have developed my analytical skills over the last two
years at university working on various group and individual assignments.

Attached is a copy of my CV, I believe with my skills, knowledge and passion for technology I will have an
immediate impact on the business. Thank you for your time to read my application, I am available for
interview at any time and look forward to hearing from you soon.

Yours sincerely
Ashley Gill Final paragraph to close your
covering letter professionally
If your letter is addressed ‘Dear
Sir/Madam’ then the sign off should
be ‘Yours Faithfully’

29
EXAMPLE – SPECULATIVE COVER LETTER

Making a speculative application simply means getting in touch with an organisation to

ask whether they have a suitable job for you, despite the fact that they aren’t advertising a
particular vacancy. You would usually send across your CV and a cover letter.

1 Station Road
Leicester
LE2 3QA

31st July 2019

Mrs H Bloggs
Recruitment Manager
IT Solutions Ltd
Technology Road
London
WC1R 2BR

Dear Mrs Bloggs,

I am a second-year computing student who is looking to gain some industry experience. I would like to do a
year-long industrial placement with IT Solutions Ltd and I am currently seeking a position as a Helpdesk
Analyst or Technician but would be happy to consider other related posts.

I know IT Solutions Ltd has a strong presence in the industry having worked with a number of companies on
various projects to help enhance their IT infrastructure. I was particularly interested by the work you did
with the Investment Group which I came across during research for a university project. Your timely
execution and planning of the project caught my eye and helped us plan and manage our project to achieve
top marks.

My CV shows a range of skills gained through work and education where I have demonstrated strong
business awareness through my part time work by having good knowledge of the consumer and products. I
also have excellent interpersonal skills and I will be able to build and maintain productive relationships with
clients and colleagues at your organisation. I have developed my analytical skills over the last two years at
university working on various group and individual assignments.

Attached is a copy of my CV, I believe with my skills and knowledge and passion for technology I will have
an immediate impact on the business. I look forward to having the opportunity to work with you.

Yours sincerely,
Ashley Gill

30
 EXAMPLE – SPECULATIVE COVER LETTER – GRAPHIC DESIGN
100 Ottery Street
Leicester
LE1 9TT
[email protected]
07766554411
25 January 2019
th

Ron Riddle
Internship and Graduate Manager
Design Company
Diagon Alley
London
WC1 9HP

Dear Mr Riddle,

I am a second-year Graphic Design student who is looking to gain industry experience. I am looking to do a
summer internship (6-12 weeks) with Design Company and I am writing to you to see what opportunities
you may have.

I first became aware of Design Company during research for a university project. I know the company has a
strong reputation in the industry, having worked with some leading hospitality and pharmaceutical
companies. Your designs caught my eye and your understanding of design and creation made our project
flow well and helped us achieve a first classification mark.

As you can see from my CV, I have attended industry events including:

• Web Design Industry Masterclass, Manchester 2017

• Graphic Design an Introduction by Ravensbourne, London 2018

These were great opportunities to network with other peers and talk to industry experts. Attending the
events also allowed me to gain skills in HTML for web designing and develop further skills in graphic design,
which I was able to incorporate into my university course work.

Along with a group of students, I have been instrumental in setting up a blog www.designDMU.com and
Facebook page. We organised and ran a design show in our new graphic design suite at university, which
attracted a number of students and local employers.

I can offer Design Company my flexibility, excellent time management skills, creativity and a willingness to
work hard and learn quickly.

I look forward to having the opportunity of discussing an internship with the possibility of working with you.

Yours sincerely,
Harry Granger

31
EMAIL ETIQUETTE
When emailing your CV and Cover Letter to an employer ensure that the format of the email
is professional and you have actually written the reason why you are sending this email to
the company.

EXAMPLE 1:
From: Ashley Gill

To: Helen Bloggs ([email protected])

Subject: Application: Technical Placement Scheme 2019

Dear Helen,

RE: Technical Placement Scheme 2019

Please find attached my application for the above placement scheme as advertised on the IT Solutions
job site. Please do not hesitate to contact me if you need any further information.

I look forward to hearing from you soon.

Kind regards

Ashley Gill

EXAMPLE 2:
From: Ashley Gill

To: [email protected]

Subject: Application: Technical Placement Scheme 2019

Dear Sir/Madam,

Re: Technical Placement Scheme 2019

I am very interested in applying for the above placement scheme you advertised on the De Montfort
University website.

Please find attached my application documents for reviewing.

Thank you for taking the time to read my application and I look forward to hearing from you soon.

Yours faithfully,

Ashley Gill

32
REQUESTING FEEDBACK
It is common that you will not always get a response back from an employer
regarding your applications. It depends on the number of applications received, the
size of the business. It’s nothing personal!

You can always try your chances and ask for feedback in which some cases you
may get a response back to help you in your future placement search and
applications.

It’s always best to request any feedback at least 2-3 weeks after the closing date of
applications.

EXAMPLE:
From: John Smith

To: [email protected]

Subject: Placement Year 2019 – Communications Executive

Dear Kate,

I have just received the email with the news of my unsuccessful application (I hope you don’t
mind me emailing you directly about this). Firstly, thank you very much for your time in
considering my application. Whilst I am disappointed, I understand that the standard of the
other applicants was high.

I was wondering if you could give me a little more detail in your feedback. This is absolutely
the area that I am looking to work in and feel that my skills and education would most benefit.
It was clear that “experience” was an area I was lacking. Is there anything specifically that you
feel may benefit me in future applications?

You mentioned there was a possibility that you may add to the team in the future and I will
keep an eye out for any advertising of that post.

Thanks again for your time and all the best with everything.

Yours sincerely,

John Smith

33
INFORMATION – DISABILITY, LEARNING
DIFFERENECES OR MENTAL HEALTH
MATTERS
DISCLOSURE – MAKING THE EMPLOYER AWARE
We encourage you to be open about any disabilities, learning differences or mental health
matters to the company you’re making an application for. This is because employers are able to
make reasonable adjustments where possible for you. You could be entitled to extra time in tests
and in the actual interview to support.

FOR EXAMPLE:
You could receive your test in a large font if you have a visual impairment…
The style of your interview questions could be re-worded…
Alternative arrangements can be made at an assessment centre to cater for your
specific needs…
If you think you may have a mental health difficulty and would like to discuss this, you must first
book a Single Point of Access Appointment (SPA) where your needs will be assessed.
These appointments can be booked via MyGateway

If you have already been working with the team then please contact them in the first instance
for support with regards to work.

34
DISCLOSURE AND THE LAW

It’s against the law for employers to discriminate against you because of a disability. The
Equality Act 2010 protects you and covers areas including:

• Application forms Look out for the Disability Confident

• Interview arrangements Employer Logo on company
websites.
• Aptitude or proficiency tests
• Job offers
• Terms of employment, including pay
• Promotion, transfer and training opportunities
• Dismissal or redundancy

• Discipline and grievances

HOW TO TELL THE EMPLOYER

If you are concerned about how your disability could be perceived, be proactive in convincing
employers of your ability and strengths by:
• Focusing on what you can do and have done already
• Be positive about your abilities
• Use action words and statements to describe yourself. For example, if you mention time
away because of health, you could state the positive outcome of this time in your life
• Provide examples of how you manage your disability positively
• Provide evidence of how your disability has not limited your academic work performance
Help the employer understand more about your disability by explaining what it is

35
EXAMPLE COVER LETTER – BEING
OPEN ABOUT YOUR ABILITIES
25 Beech Road
Oxford
OX12 4BE
24 August 2019
th

Ms S Jones
Internship Manager
Harpers
London
WC1X 3BG

Dear Ms Jones,

I would like to apply for the position of Marketing Assistant as advertised on your website on 28th February,
2018. I am studying an honours degree in Media and Communication and have six months’ experience in
customer service roles and marketing projects.

Studying Media and Communications has enabled me to develop a range of skills, in particular those of
analysing and interpreting complex information and presenting arguments and conclusions effectively both
in writing and orally. As you will see from my CV, I have had a range of experience, which has further
developed my ability to build a rapport with a diverse range of clients and contribute effectively in team
working relationships. For example, my work at Booth & Co. involved me developing systems for internal
communications and delegating tasks within our project team.

My marketing exposure has built on my initial interest in a marketing career. I really enjoy the opportunity
to work closely in multidisciplinary teams and draw upon my creativity, numerical and project management
skills to help clients. Harper particularly attracts me owing to its focus upon voluntary sector clients and
scope for team-based marketing assignments.

In 2006, I was diagnosed with multiple sclerosis. Although this has required me to attend hospital
appointments to help me to manage my condition in the past, I have always managed my time effectively
to complete deadlines and minimise disruption. Managing my condition has also taught me how to take a
positive approach to overcoming hurdles, project plans and keep others informed along the way. Such
measures enable me to live a life with minimum disruption. I do not foresee any additional needs at this
time.

I am pleased to supply further information in support of my application and include my CV for further
information.

Yours sincerely,

Lucy Perkins

36
THE APPLICATION FORM
PURPOSE OF THE APPLICATION FORM

Some companies don’t want to see your CV and covering letter, they would rather
you fill in an application form that asks for similar information that is on your CV and
specific questions, but is formatted to their liking!

• Most job application forms will need to be completed online via the
company or recruiters website
• Many large private and public sector organisations prefer to use application
forms e.g. IBM, Ford, BBC, Viacom, BMW, Amazon to name a few
• They often ask questions such as:
1. ‘Why do you want to work here in 300 words’
2. ‘Tell us in 300 words a time when you resolved a situation’
3. ‘Tell me about a time you have worked as part of a team and
what role did you have?’

TOP TIPS FOR APPLICATION FORMS

• Read the questions carefully; if a question includes two or three sub-

questions answer all of them, keep to the word count if stated
• Write a draft version of the application in Word and spell check it
• Use spell checks but for UK, avoid those that introduce American spellings
like ‘organize’ and ‘prioritized’
• Use the STAR technique to answer questions. This will avoid you waffling
and help to keep answers concise. See details on next page
• Don’t be afraid to include key verbs relating to the job like, researched,
organised, created. Some employers scan for key words and reject forms
not including them. Check the job advert for key words used.
• Make an appointment with the CEM Placement Team or email your
application to proof read the application form!

37
THE STAR TECHNIQUE
The STAR technique is a great way to answer competency-based questions on application
forms and interviews. Employers tend to want to know more about key competencies you have
such as team work, communication, problem solving, project management.

It provides the relevant detail and structure that an employer is looking for, for the type of
questions where they typically ask:

Tell me about a time when….

Give an example of a situation when….
Briefly outline a task where…
Describe a situation where…

How do you answer these questions?

With the STAR technique!

Situation: Tell them a little about the situation of

the example you’re giving. Give some
background info so they can imagine where you
were Remember to use a variety of
Task: Describe the task you were undertaking in examples in application forms.
particular Don’t just mention university for
all of your examples.
Action: Describe the specific actions YOU took
to get the job done. Did you organise team
Employers want a varied
meetings? Or did you implement a new system to
resolve a problem? picture of your experiences and
they can come from all areas of
Result: Explain the result of the task e.g. you got a
your life. Remember those
First or you received your company’s award in
recognition of your contribution transferrable skills on Pg 11?

Reflection: (For extra brownie points) tell them If in doubt ensure your
what you learned from this e.g. did you become a application is checked before
better leader? Were your time management skills
you submit!
enhanced?

38
 EXAMPLE – STAR TECHNIQUE ANSWER
Remember to set the scene
Tell us about a time when you have
of the situation, help them
worked as part of a team successfully?
(200 words max.) imagine where you were

(S)
As a Student Ambassador at the De Montfort University I was
required to work successfully as part of a team to ensure Be clear in what the task
prospective students and guests arrived at the DMU Open Days was – sometimes it can be a
and were aware of the plan of activities. situation, an issue, a
problem. Whatever it was,
(T) be clear so the employer
My role varied from signposting guests to various locations, understands
checking in arrivals to the Open Day and dealing with any front
desk enquiries. However on the busiest Open Day of the year, we
were understaffed due to staff sickness.

(A) Spend most of your word

In this situation, I arrived early to work and organised myself which
count here. The action you
allowed me to be support my team members with any issues
took is really important to
arising. I supported my colleagues swiftly with guests that required
the employer!
accessibility assistance and with my in-depth knowledge of
campus facilities, I was able to establish with colleagues how to
support the guests. This consequently increased motivation levels
as we became more effective and efficient in our processes as a
team.

(R)
As a result I built great relationships with prospective student, Don’t forget to highlight this!
guests and other colleagues to work well as a team player, What was the result/impact
ensuring the processes were carried out smoothly. you made by doing what you
did?

REMEMBER…

• Company research also will help you to decide what type of examples you want to
use
• Don’t forget about Commercial Awareness!
• Always check, check and double check everything you write. Then get it checked by
the CEM Placement Team before you submit!

39
BACK PAGE

40
Contact us with any further questions
or to book a 1:1 appointment.

CEM Placement Team

Gateway House 3.73
T: 0116 207 8345
E: [email protected]
L: uk.linkedin.com/in/dmutechplacement