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English
Quarter 4 – Module 2:
Interpersonal Communication
English – Grade 7
Quarter 4 – Module 2: Interpersonal Communication
First Edition, 2020

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Department of Education –Davao City

Office Address: DepEd Davao City Division, Elpidio Quirino Ave.,Davao City
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E-mail Address: [email protected]
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English
Quarter 4 – Module 2:
Interpersonal Communication
Introductory Message
For the facilitator:
As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing them to
manage their own learning at home. Furthermore, you are expected to encourage
and assist the learners as they do the tasks included in the module.

For the learner:

As a learner, you must learn to become responsible of your own learning. Take
time to read, understand, and perform the different activities in the module.
As you go through the different activities of this module be reminded of the
following:
1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer Let Us Try before moving on to the other activities.
3. Read the instructions carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are done.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are not
alone. We hope that through this material, you will experience meaningful learning
and gain deep understanding of the relevant competencies. You can do it!

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 Let Us Learn

Great day to you dear learner!

Knowing how to deal with people is one of the essential skills that a
person must have. Not everyone is blessed to have such skills to express
thoughts and ideas to one another. Come to think of your life without you
communicating with your friends, families, and love ones, isn’t it miserable?
Well, this module has varied activities that will help you in developing your
skills in interpersonal communication. May you enjoy and have fun while
learning. Let’s start now.

After going through this module, you are expected to:

1. Identify the elements of interpersonal communication.

2. Develop an understanding of the importance of interpersonal
communication in our daily lives through reflection.
3. Employ a variety of strategies for effective interpersonal
communication.

Let Us Try
DIRECTIONS: Read the following statements. Write the letter of your choice
on a separate sheet of paper.

1. It is the process in communication by which people exchange

information, feelings, and meaning through verbal and non-verbal
messages.
a. verbal
b. written
c. non-verbal
d. interpersonal

2. It is the element of communication which refers to the sender and

receiver.
a. channel
b. message
c. feedback
d. communicator

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3. The idea conveyed through speech, facial expression, body language,
tone of voice, gestures and other verbal and non-verbal means is
called _____________.
a. message
b. channel
c. feedback
d. communicator

4. It is the response of the receiver; it comprises the message he/she

sends back.
a. message
b. channel
c. feedback
d. communicator

5. It is the element of communication that refers to the medium in

transmitting messages.
a. message
b. channel
c. feedback
d. communicator

6. It refers to interference/distortion while sending the message.

a. noise
b. context
c. channel
d. feedback

7. The received message and how the message is being interpreted is

known as _________.
a. noise
b. context
c. channel
d. feedback

8. Socializing with people around you will help strengthen your

__________.
a. physical body
b. skills in writing
c. emotional skills
d. relationship with other people

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9. Which of the following is NOT a strategy to have effective
interpersonal communication?
a. Listen well
b. Think before you speak
c. Be confident of your ideas
d. Be close minded in receiving feedback

10. What is the proper way to do when you meet someone for the first
time?
a. Greet and hug the person.
b. Tap his shoulder and offer him drinks.
c. Introduce yourself with a smile and offer a handshake.
d. Wait for the other person to introduce himself/ herself first.

11. What is the appropriate interaction during a conversation?

a. Do the talking.
b. Let the other person do most of the talking.
c. Use verbal and non-verbal communication.
d. Try to balance your participation in the conversation.

12. What is the appropriate non-verbal communication when you are

listening to the other person?
a. Put hands in the pocket
b. Cross arms over the chest
c. Lean back and turn the body away from the speaker
d. Lean slightly forward and face the body toward the speaker

13. Which of the following is NOT an example of interpersonal

communication?
a. writing a diary
b. talking with friends
c. speaking on the phone
d. giving and receiving instructions

14. Zeck sends a message to Ashley “Can you come to my birthday

celebration on the 14th day of February?” Ashley replied “Sure, I’ll
go. See you there. Happy Birthday in advance.” What is the feedback
in the given situation?
a. Ashley replied.
b. Zeck sends a message.
c. “Sure, I’ll go. See you there. Happy Birthday in advance.”
d. “Can you come to my birthday celebration on the 14th day of
February?”

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 15. What is the effective way to show that you are interested in what
the person is saying?
a. Nod your head.
b. Say “mmhmm” a lot.
c. Use follow up questions.
d. Let them talk about it for ages.

How was it? Are you done? Are you familiar with those questions? Are
you confident that you got it right? Well, kindly check your answers using the
key to corrections on the last page of the module and see how far you know
about interpersonal communication.

Let Us Study

Interpersonal Communication deals with the way we communicate and the

feedback that we can get out of it. We use this in many ways like introducing
ourselves to others, dealing with businesses, talking to our loved ones, buying
kinds of stuff, consultations, etc. We make use of it every single day of our
life.

Directions: Copy this in your answer sheet and check YES or NO to the
following questions below.
YES NO
1. Is it difficult for you to talk with other people?
2. Are you confident sharing your problems with your friends?
3. Do you want to be with your friends rather than to be alone?
4. In conversation, do you talk about things that are of interest to
both of you and the other person?
5. In conversation, do your words usually come out the way you
would like?
6. Are you aware of how your tone of voice may affect others?
7. Do you use courtesy words/phrases when talking to someone?
8. Do you prefer to have a group activity in the school?
9. In conversation, do you let the other person finish talking before
reacting to what she/he says?
10. Are you confident to express yourself to someone?

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 If you said YES to all of those questions, it means that you are
EXCELLENT in a way that you have positively developed your interpersonal
skills. 5-9 yes means there are ROOMS FOR IMPROVEMENT; you need to work
a little in communicating with others. A result of less than five yes means
TAKES ACTION. You need to work harder with your skills in dealing with other
people.
With this activity, you can assess how developed your communication is
in terms of interacting with people.
So come and explore this module. You will learn more about interpersonal
skills as we move on to the different activities of this module. Have Fun!

Activity 2: Hey Friend! (Conversation)

Directions: Read and understand the dialogue then answer the following
questions below.

Hi Eric! (waving). It’s been a long time we haven’t

seen each other. Nice to see you. (smiling)

It is nice to see you too (staring at Binch). Yes, it

has been 7 months. How are you? (smiling)

I'm good (fake smile). How about you?

I'm totally fine. How are uncle and aunt? I miss

them.

(frown)
What’s wrong? What happened?
(tapping his friend’s back)

Well, sad to say my father lost his work due to this

pandemic. The construction site that my father used to
work before reduced manpower and sadly, my father
was one of those.

Oh! Sorry to hear that. Hmmmm,

maybe I can help you with that.

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 Really? How? (thinking)

I can raise this concern to my father. He is a

foreman with 3 ongoing projects. Maybe he can
send your father to one of his projects (winking).

Really? Glad to hear that Eric.

(Nodding) Let me take care of this. Give me your

cellphone number. When I got home, I will talk
to my father about it and convince him to send
your father to his project. I will call you.

(Amaze) Wow! Thanks in advance. This will

be a great help to my family.

No problem. Call you later?

Yes. I will expect that. Thanks again (smiling)

1. Is the dialogue above an example of communication? Why?

_____________________________________________________________________

2. What is the relationship of Binch 3. What kind of language do they

and Eric? use? Is it formal or informal?
_____________________________ _______________________________

4. Is there non-verbal message sent? If yes, please enumerate.

_________________________________________________________________________
__

Were you able to answer the questions correctly? Check your answers
using the key to corrections on the last page of the module.

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 INTERPERSONAL COMMUNICATION
It refers to the entire process and practice of exchanging ideas,
information, and even emotional experiences that can be
shared between people.
Examples of Interpersonal Communication:
* Meetings * Emails and Texting
* Phone Calls * Face to face conversation
* Presentations *Debate
*Panel Discussions * Interview
Interpersonal communication is not just about the voice that comes out
in your mouth but it is a collection of cues that come from body language,
facial expressions, gestures and behavior.

With this, your skills as a communicator will be judged by your mastery

of the four basic interpersonal communication concepts.

FOUR TYPES OF INTERPERSONAL COMMUNICATION

VERBAL NON-VERBAL
- Use of words to share - Getting meaning across without
information to other people using words either written or
- includes tone of voice spoken.
Example: public speaking, Examples: body language,
meetings, etc. Types of facial expression, etc.
Interpersonal
Communicatio
WRITTEN
LISTENING n - Convey a message via written
- ability to accurately receive and symbols
interpret messages in the Examples: emails, text
communication process. messages, reports, etc.

Source: Daedalus Howell. “Interpersonal Communication: How To Improve It

And Why It Is a Must-Have Business Skill”.Bookeeper AG. September 2, 2020.
https://www.beekeeper.io/blog/interpersonal-communication/

In communication, there are essential factors that you need to take into
consideration and these are the elements involved in the process of
interpersonal communication. It should have a message that should be sent
by the sender and to be received by the receiver.

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ELEMENTS OF INTERPERSONAL COMMUNICATION

message

feedback

noise

context

The communicators refer to the

SENDER and the RECEIVER.
COMMUNICATOR
S
The person who The person who
sends the message. receives the message.

It is the idea conveyed through speech,

MESSAGE facial expression, body language, tone
of voice, gestures and other verbal and
non-verbal means.

This refers to any sort of distortion

that interferes with the communication
process between the sender and the
receiver. The noise causes differences in
what is received from what is sent.
Examples:
NOISE
* sound of the animals while talking
* disinterest
* use of complicated jargon
* cultural differences
* inappropriate body language
* language differences

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 It is the response of the receiver; it
FEEDBACK comprises the message he/she sends
back. It can be in the form of a gesture.
How the message is being interpreted is
mostly depend on the context he receives.
The process of communication is influenced
by the context it occurs. The emotional
CONTEXT climate and expectations of the people,
the place of occurrence, and social,
political cultural and environmental
conditions comprise context.

It is the means through which

communication happens. The message
is sent and received through the
CHANNEL channel. It is also referred as the
medium through which message
transmitted.
Examples:
Mobile phone, speaker, cable, telephone

Source: “Communication Theory”. Accessed January

25,2021.https://www.communicationtheory.org/interpersonal-communication/

Here is an example of scenario identifying the elements in the process

of interpersonal communication.
Example 1:
Honey is about to chat Ann but she doesn’t have a load so she went to the
store and load her phone. She chats Ann “Where are you?”, after two (2)
minutes Ann replied, “I’m in the room”.

NO LOAD (Noise)

MOBILE PHONE (Channel)

SIGNAL (Noise)

Context : Class, chatting situation of Honey and Ann

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TIPS to have an Effective Interpersonal Communication

Don't Show Negative Body Language

If your body language is sending negative signals to the other person,
the communication will probably break down in the process.
Do Not Interrupt the Other Person
It is very rude to interrupt a person while they are speaking.
Nobody likes to be interrupted because it hampers the
thought process and it is disrespectful.
Think Before You Speak
You should think how your words are going to affect the person with
whom you are communicating before making any comments.
Listen Well
If you have good listening skills, you will be able to
understand that person’s words more clearly and react in
a positive manner. It will also send a signal to the other
person that you care about what he/she has to say.
Don't be Defensive or Attacking – Be Neutral
Be neutral and transparent so that you can understand what is actually
being discussed. Always maintain the balance in the conversation so
that everyone involved in the discussion has a fair part in it.
Don't Deviate
Always try to stick to the topic of discussion to maintain
the relevancy of the communication process.
Be Confident of Your Ideas
You should always be confident of what you are speaking and should
take ownership of your words. This will increase the trust that the other
people have in you and make the conversation flow more freely.

Be Open to Receive Feedback

You should be able to open up to feedback from the other
person and give honest feedback whenever you feel it is
needed.

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 Use the Right Communication Method
Communication may not necessarily always be verbal and you should
understand that different types of situations ask for different methods.
You should know which type of communication method will be more
effective.
Shake Hands Firmly!
Give a firm handshake but do not make it a tight one and
also do not squeeze. A weak handshake may indicate lower
self-confidence.
Following these tips will surely boost your confidence and the effectiveness of
the communication process.
Source: “Top Tips for Effective Interpersonal Communication”. Skills you need.
Accessed January 25, 2020.
https://www.skillsyouneed.com/rhubarb/effective-interpersonal-
communication.html

Let us look back to the conversation of Eric and Binch in Activity 2. Is

that an example of interpersonal communication?
If you said YES, you are RIGHT. Having a conversation between people is
communication. Face to face conversation wherein both people are
exchanging information and ideas is a form of interpersonal communication.
Is everything clear? Do you have questions or clarifications? Well, it seems
that you are now ready to do more activities for this lesson. You may proceed
now.

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 Let Us Practice
Activity 3: Come and Celebrate with Me

• You will contact one of your friends through

the use of skype, messenger video call or other app
video call and invite him to come to your birthday
party.
Please be guided of the following:
ü Video yourself while doing the task.
ü Make sure that your friend on the other line is
visible in the video.
ü Audio must be loud and clear.
ü Dialogue must be present.
ü Be an effective interpersonal communicator
• Submit the video to the class group page that
the teacher created for evaluation.

In case that you don’t have a strong internet connection at home, or you
don’t have any of the mentioned application above, pls. do this.

• You will invite one of your friends to come to your birthday party
through face to face conversation.

Please be guided of the following:

ü Video yourself while doing the task.
ü Please observe safety protocols
ü Audio must be loud and clear.
ü Dialogue must be present.
ü Be an effective interpersonal communicator
• Submit the video to the class group page that the teacher created for
evaluation.

• Refer to the rubric attached after Activity 4 for you to be guided on how
you will be graded in this performance.

Let Us Practice More

Activity 4. Role Playing

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 • Show how to respect and love the elders through role play. Family
members and friends might be
included in the role play and think
of at least five (5) ways to show
respect and love to them.
Please be guided of the following:
ü Video yourself while doing
the task
ü Make sure that it is in conversation.
ü Dialogue must be present during the role play.
• Submit the video to the class group page that the teacher created for
evaluation.

• Refer to this rubric in performing the task.

Criteria 4 3 2 1
Students are Students seem The students Students do
completely pretty prepared are somewhat not seem at all
Preparedness
prepared but might have prepared, but prepared to
and have needed a it is clear that present.
obviously couple more rehearsal was
rehearsed. rehearsals. lacking.
There is an There is There is a Topic is not
abundance of sufficient great deal of clear;
material information information information
Content clearly related that relates to that is not included does
to the topic. topic. Most clearly not support
All points are points are connected to topic in any
accurate and accurate and the topic. way
clearly made. clearly made.
Speech is Speech is Speech is Speech is
always clear usually clear often clear rarely clear and
Clarity of
and easy to and easy to and easy to easy to
Speech understand. understand. understand. understand.
Facial Facial Facial Very little use
expressions expressions expressions of facial
and body and body and body expressions or
Non-verbal language language language are body language.
generate a sometimes used to try to Did not
Communication
strong generate a generate generate much
interest and strong interest enthusiasm, interest in topic

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 enthusiasm and but seem being
about the enthusiasm somewhat presented.
topic. about the topic. faked.

Let Us Remember
Activity 5: You Complete Me
Directions: Fill out the blanks in the paragraph below.

1. __________is the process of exchange information and ideas between two or

more people. We used to share ideas, feelings, and emotions with our loved
ones, friends, family, relatives, or even enemies.
We are communicating in different ways. Some of us communicate
through 2. ______ (using words to share information with others), 3. ______
(using gestures, facial expressions, postures, body language, etc.), 4. _____
.
(receive and interpret messages) or 5. _____ (emails, text messages, reports,
etc.). Any of these will be effective as long as the elements are present namely:
6._____ and 7.______ or what we called 8.______, 9.______, 10.______, 11.______,
12.______, and 13.______.
Having good 14._______ skills can make a huge difference in someone’s
life.

Let Us Assess
DIRECTIONS: Choose the letter of the BEST answer. Write your answer on
a separate sheet of paper.
1. It is an important skill that helps you communicate with all types of
people that surround you.
a. Typing Skill
b. Technical Skill
c. Interpersonal Skill
d. Time Management Skill
2. Your teacher divides your class into two: one group for males and
another group for females. The teacher asks each group to discuss the
issue about “Men are better than women." The female group will
disagree while the male group will agree. What kind of activity in
interpersonal communication is this?
a. Debate
b. Reporting

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 c. Group work
d. Panel Discussion
3. Which of the following is an example of the right time to socialize about
crushes or showbiz issues?
a. During classes
b. During free time
c. During meetings
d. During examination
4. What appropriate activity in interpersonal communication will you use
if you want to know a person’s background and experiences?
a. interview
b. autograph
c. bibliography
d. letter writing
5. When socializing with your teacher online, text messages or even
telephone calls, which of the following situations should you NOT
discuss with your teacher?
a. grades
b. deadline of the outputs
c. bf/gf relationship problem
d. module retrieval and releasing of modules
6. What will you do to give the speaker signals that you are paying
attention without interrupting what he or she is saying?
a. Writing
b. Listening
c. Verbal Communication
d. Non-verbal Communication
7. Aaron informs Laurence about the deadline for the submission of the
output via telephone call. Telephone is what element in
communication?
a. Noise
b. Channel
c. Message

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 d. Feedback
8. As a leader of the group, you found out that one of your groupmates is
not paying attention to the given task, what will you do?
a. Scold and report him to the teacher
b. Tell him “you don’t belong here”
c. Talk to him privately and ask “What’s wrong?”
d. Ignore him and do not include him on the list of the members
9. Which of these is an effective communication skill?
a. Hearing thoughts
b. Talking at the same time
c. Listening to what people say
d. Interrupting people’s speaking
10. When is the communication process complete?
a. When the message enters the channel
b. When the message leaves the channel
c. When the sender transmits the message
d. When the receiver understands the message
11. According to the author of the textbook, becoming effective in
interpersonal communication _____________________________________.
a. will solve all of your interpersonal problems
b. will guarantee that you will always have great relationship with
others
c. will eliminate stress and conflict in your relationships with
others
d. will help you build better relationship, but will not solve all of
your interpersonal problems
12. How should your body language be while you are actively listening?
a. Sit down
b. Arms crossed
c. Body facing away from the sender
d. Body leaning in towards the sender

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 13. Which of these is NOT an appropriate non-verbal communication?
a. Putting arm around
b. Shaking hands firmly
c. Standing with an upright posture
d. Looking at the speaker with a smile
14. Which of the following is NOT a strategy to have an effective
interpersonal communication?
a. Be defensive
b. Be open to receive feedback
c. Don’t show any negative language
d. Use the right communication method
15. What makes communication effective?
a. The message is sent.
b. The message is understood.
c. The message has undergone the process.
d. The message is successfully delivered, received and understood.

Let Us Enhance

Activity 6: Quality Time

Nowadays, bonding time with our family is slowly fading, giving less
importance to it due to hectic schedules. With this, the next activity focuses
on you, as a child, having quality time with your parents or loved ones over
dinner or eating merienda or before going to sleep.
Please be guided of the following:

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 ü Video your quality time conversation with your loved ones. Three (3)
minutes of conversation with them will do.
ü You can choose any topic that you want to talk to with your loved ones.
Suggested topics are:
Ø How’s your day?
Ø Plan in the future
Ø Plan family trip
• Submit the video to the class group page that the teacher created for
evaluation.

Criteria 4 3 2 1
Students are Students seem The students Students do
completely pretty prepared are somewhat not seem at all
Preparedness
prepared but might have prepared, but prepared to
and have needed a it is clear that present.
obviously couple more rehearsal was
rehearsed. rehearsals. lacking.
There is an There is There is a Topic is not
abundance of sufficient great deal of clear;
material information information information
clearly related that relates to that is not included does
to the topic. topic. Most clearly not support
Content
All points are points are connected to topic in any
accurate and accurate and the topic. way
clearly made. clearly made.
Speech is Speech is Speech is Speech is
always clear usually clear often clear rarely clear and
Clarity of
and easy to and easy to and easy to easy to
Speech understand. understand. understand. understand.
Facial Facial Facial Very little use
expressions expressions expressions of facial
and body and body and body expressions or
Non-verbal language language language are body language.
generate a sometimes used to try to Did not
Communication
strong generate a generate generate much
interest and strong interest enthusiasm, interest in topic
enthusiasm and but seem being
about the enthusiasm somewhat presented.
topic in about the topic faked.
others. in others.

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 Let Us Reflect
Activity 7: Wheel of Reflection
Directions: Write your thoughts and learnings about interpersonal
communication in each section of the wheel. Make use of the
questions beside the wheel for you to be guided on what to write
on it.

3. What should you observe when

communicating or dealing with
people?

2. How will you describe the 1. Why do interpersonal

world without peoples’ skills in communication skills important?
interpersonal communication?

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Answer key to Activities
Should be flipped / inverted.

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 References

“Communication Theory”. Accessed January 25, 2021.

https://www.communicationtheory.org/interpersonal-communication/
Howell, Daedalus. “Interpersonal Communication: How To Improve It And Why It Is
a Must-Have Business Skill”.Bookeeper AG. September 2, 2020.
https://www.beekeeper.io/blog/interpersonal-communication/
“Top Tips for Effective Interpersonal Communication”. Skills you need. Accessed
January 25, 2020. https://www.skillsyouneed.com/rhubarb/effective-
interpersonal-communication.html

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For inquiries or feedback, please write or call:

Department of Education – Davao City Division

Elpidio Quirino Ave., Poblacion District, Davao City, 8000 Davao del Sur

Telefax: (082) 224-3274, (082) 222-1672

E-mail Address: [email protected]

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