Agile Project Management The Step by Step Guide That You Must Have To Learn Project Management Correctly From The Beginning To... (Eric Thompson)
Agile Project Management The Step by Step Guide That You Must Have To Learn Project Management Correctly From The Beginning To... (Eric Thompson)
Agile Project Management The Step by Step Guide That You Must Have To Learn Project Management Correctly From The Beginning To... (Eric Thompson)
Project Management
Eric Thompson
© Copyright 2019 - All rights reserved.
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Table of Contents
Chapter 1: Introduction to Agile Project Management Method
History of Agile
Advantages of Agile Project Management
The Main Principles of Agile Project Management
Chapter 2: Understand the Principles of Agile Project Management
Customer Satisfaction
Making and Managing Changes
Continuous Customer Input
Priorities Set through Product Backlog
Effective Communication through Daily Meetings
Task Handling through Task Boards
Shorter Timescale
Working Together
Working with a Group of Motivated People
Face-to-Face Communication
Is the Product Working?
Sustainable Development
Continuous Improvement
Simplicity is a Vital Element
Self-Organizing Teams
Inspect and Adapt
Chapter 3: How to Apply the Agile Project Management Method Effectively
Step 1: Define Your Vision during a Strategy Meeting
Step 9: Mature
GitScrum
Jira
Taiga
Pivotal Tracker
Nostromo
Hansoft
Blossom
Ravetree
Step 2: Classify
Step 3: Quantify
Step 4: Plan
Step 5: Act
Step 6: Repeat
Distributed Team
Changing Team Membership
Self-Organization
Tactical Issues
Communicating Infrequently
Chapter 8: Tips and Tricks to Make Your Agile Project Management System
Efficient
Using Time Management Techniques
Project Evaluation
Transition Support
Early Feedback
Value over Activity
Shared Accountability
Product Quality
Customer Satisfaction
Business Value
Product Scope
Project Visibility
Process Improvement
Satisfaction Surveys
Defects
Final Thoughts
Citations
Chapter 1: Introduction to Agile Project Management
Method
In the management field, everyone manages projects. Whether one is a certified
manager or not, at one point, they had to manage their projects to ensure that the
end product delivered meets the customer requirements. Unfortunately, most
managers manage their projects by “winging it.” Often, this results in struggles
to effectively manage multiple projects at once or to beat deadlines and also to
adapt to the ever-changing project requirements. In a bid to solve the project
management challenges faced by most people, companies utilize varying
standard project management methodologies.
With regards to the above, the best way of mitigating challenges associated with
project management is to adopt a project management technique that works.
However, with the numerous methods out there, it becomes a daunting task to
choose one. Most individuals would have a difficult time determining the best
method that works for them. Fortunately, this book will guide you through agile
project management methodology as one of the best strategies you can use to
manage your projects.
So, what is agile? Agile refers to project management techniques which use
short development cycles referred to as “sprints” to put a major focus on
continuous enhancement during the development of a product or service.
Essentially, agile is a method used to manage projects. This method of project
management can be utilized for any project management process. However, it
was basically founded to help in software development.
Back in the day, industries used conventional approaches to manage their
projects. During this period, companies used methods such as the earned value
management or the PERT method to coordinate project tasks. As global
economies changed, there was a shift in the focus of what should be delivered to
the end customer. Earlier on, the importance of quality and doing it right was a
major emphasis. With the changing times, new management techniques evolved.
Doing things right was no longer good enough. Companies must now learn to
get things done on time.
Without a doubt, the customers’ desire to get their products or services on time
has changed the way companies do business. Unfortunately, if one company
fails to meet the timely demands of their customers, then their rivals in the
market will meet the need. Having mentioned this, project managers in
companies need to wake up and appreciate the changes going on around them. In
other words, they need to be more agile.
The advent of the internet also came with changes, more so in the way in which
businesses handle project management activities. Today, companies need to
embrace the importance of using project management methods such as agile.
The term “agile” is defined as “able to move quickly and easily.” From this
definition, project managers are expected to adjust quickly to their changing
environments. In this case, they should rapidly adjust to the changing needs of
customers.
The introduction of the internet has led to numerous uncertainties when dealing
with projects. Most project managers will attest that it is nearly impossible to
keep up with all the changes in any project management process. It is after a
project starts that a customer realizes that they did not want exactly what they
had initially requested. Unfortunately, the costs to any business for such rapid
changes are immense. This mostly applies when projects are not completed in
time or rather when the end product or service does not meet the requirements of
consumers. An approach that strives to deal with such unpredictabilities while
acknowledging the importance of learning in the project life cycle should,
therefore, be utilized in any organization. This approach is what is termed “agile
project management.”
History of Agile
The issue was that businesses moved faster than application development.
Therefore, this led to a scenario where projects could end up being canceled, as
they were no longer needed, considering the time lag. As a result of the failures,
people grew frustrated with the process. An aerospace engineer in the 90s, Jon
Kern was one who was greatly disappointed in the process. With time, Kern and
other software thought leaders pushed for the adoption of better software
development processes.
Following their propositions, there were major changes. For instance, earlier on,
the automotive industry took about six years to design a new car. During the 90s,
this time was reduced by almost half of the time it initially took. With the
frustrations that surrounded the unproductive software development activities,
this led to the notable Snowbird meeting held in Utah in 2001. This was the
second time this group met after their initial meeting in 2000. During their
conference, agile was not their primary goal. In fact, at the time, other terms
were being used to refer to the practice, including “lightweight” and “light.”
With regards to project management, there are several advantages that project
teams, project leaders, sponsors, and customers gain through the use of agile. To
clearly understand how agile is beneficial to project management, it is vital to
comprehend what is meant by the term “project management.”
The process of managing any project is a challenging task when a company fails
to know all the areas where they need to work. For a project to succeed, it
depends on individual sections being put together to function optimally. One of
the main reasons why projects fail is because of the misalignment existing
between the business strategy and the project goals. A project could also fail
because of the absence of executive support or sponsorship. Equally, it could
flounder because of existing vague business goals and requirements. These are
just a few of the reasons why most projects fail.
To ensure that a project thrives, identify the people, processes, techniques, and
vital technologies that are required for success. Bearing this in mind, project
management is defined as the bringing together of processes, skills, knowledge,
techniques, and input and output utilized by project managers to complete a
project.
Some of the basic project management goals that any strategic body should push
to achieve:
● Creating a framework which shows that the PMO and EPMO align to
enterprise objectives.
Successful project management requires more than just the technical know-how
of an individual. There are other non-technical skills that good managers ought
to portray, as well. An ideal project manager should have soft skills such as
leadership, communication, prioritization, organization, problem-solving,
adaptability, and motivation.
It is also worth noting that the project management process is divided into five
different phases, including:
● Initiation
● Planning
● Executing
● Closing
Now, applying the agile project management method to any project management
activity has many advantages. Some of them are discussed below.
Using agile project management ensures that the end quality of any product or
service is improved. It is worth noting that agile advocates for the idea of testing
a product at every stage of its lifecycle. This implies that the regular checkups
are there to make sure that the product is functional even during developmental
stages. In line with this, the product owner can easily make the necessary
changes to the product. The result is a product that meets the customer demands
in every angle.
Agile methods bring ideal safeguards against product problems. For instance, the
agile method fosters a proactive approach aimed at preventing complications
related to the product. Equally, agile embraces technological excellence and
sustainable development as part of producing a quality product to meet clients’
demands. The agile method helps the management team define and elaborate on
requirements quickly enough to guarantee that the product features are relevant
to customers’ expectations.
During the development process, a product also goes through daily testing and
continuous integration. As a result, the development team is in a better position
to address product issues while they are still fresh. This helps a lot as there are
minimal to no delays if there are any changes or issues that need addressing.
Using the agile method also leads to higher customer satisfaction. This is easily
gained since the product owner is fully involved during the product development
process. The product owner knows more about product requirements and
customer expectations. Consequently, keeping them involved guarantees that the
final product meets customer demands. Ultimately, consumers are more likely to
be pleased with the product delivered to them.
Besides involving the product owner, the agile method also engages the
customer throughout the project. This means that there is a high probability that
the product will feature what the customer wants. Higher customer satisfaction is
also achieved by ensuring that the product backlog is constantly prioritized and
updated to help product developers in responding quickly to change.
Customers are also frequently updated on the product’s functionality during
every step of the development process. Certainly, this also aids in minimizing
last-minute changes, which often affects the delivery of the final product.
Ultimately, the agile method aids in delivering a product fast enough to
capitalize on the existing market demand. With these changes as a result of using
the agile method, customers are pleased not only with the fast delivery of
products but also for the quality of products that they get in the market.
Increased Collaboration
The cross-functional team using the agile method regularly works closely
together. Scrum meetings held daily allow the development team to organize
work effectively by planning future assignments, while at the same time dealing
with development roadblocks. The scrum master, the product owner, and the
development team also communicate frequently with the stakeholders during
sprint reviews. This fosters increased collaboration among all parties linked to
the product being developed.
Using agile project management creates numerous opportunities for the team to
constantly inspect the project. This means that team members have a better way
of exercising control of the project, in addition to regular sprint meetings. The
fact that every team player is aware of the project’s progress implies that there is
transparency on how things are done.
Reduced Risk
Using agile methodologies ensure that the risks of absolute project failure are
eliminated. The idea is to have a working product right from the first sprint.
Developing a product in sprints guarantees that the entire project never
completely fails. If there is anything that should be changed, then this can easily
be done by sorting a particular sprint and not abandoning the entire project.
Also, at every stage of the development, the project is tailored to meet the
requirements of the customer. This implies that usable features are incorporated
as a way of making sure that the product being developed is relevant. As such,
this minimizes the likelihood of project failure.
Besides, there are also self-funding projects utilized to generate revenue early.
Therefore, organizations get to fund a project with little up-front expense. The
notion of a project failing for lack of funds is eliminated.
Faster ROI
There is a good reason why organizations should utilize this method to manage
their projects. The fact that a product is delivered faster to the market implies
that the time to market is also quick and efficient. The agile project team is
productive. The organization, therefore, stands a chance to gain a competitive
edge over rivals in the market. Agile project management leads to enhanced
product quality delivered to the market.
The Main Principles of Agile Project Management
A deeper look into agile management reveals the fact that there are principles
which govern how to run a project. In other words, it tells a lot about how an
agile project should be handled. There are 12 principles of agile project
management.
1. The highest priority is to meet customer requirements through rapid
and continuous delivery.
The first principle of the agile method is customer satisfaction. The aim of a
project manager should be to deliver a product or service which solves problems.
Customer satisfaction is not only met through delivering quality products but
also delivering the product on time and ensuring that continuous delivery of the
product is maintained. This, therefore, calls for minimizing the time taken in
each step of product development. The project manager should work to make the
development process more efficient. Implementing the agile method makes sure
that unnecessary activities are cut down to meet the customer’s requirements.
Making and Managing Changes
One of the biggest benefits gained by using the agile project management
method is that it gives the project manager the flexibility they need with regards
to change. In comparison to other project management methods, it might be
difficult to make changes depending on the project development phase. For
instance, it would be hard to make necessary changes at the late development
stages. However, the agile project management method makes this possible.
How can agile method help in making changes even in the late stages of the
project development cycle? Well, customers are always changing their minds.
New technology could be introduced in the market, and customers expect this
technology to be incorporated into the product. Consequently, you need to adjust
accordingly. This is what agile is all about. If you chose to release a product in
the market and ignored the customer demands, this could be a waste of money.
In the end, you would release an obsolete technology. With the help of the agile
project management method, you can effectively make changes which will
guarantee that the product being released is what the customers want. There are
several ways in which agile can help manage changes throughout the product
development process.
Continuous Customer Input
A major benefit of the agile method is that it allows customer input at every
stage of product development. Therefore, the development team can use
customer feedback sooner rather than later. If the customer wants new features,
these are considered and changes made immediately.
Priorities Set through Product Backlog
The agile method fosters a collaborative environment where the customers and
the whole project development team can bring input toward what should be
prioritized. Since all members can add anything to the product’s backlog, this
means that changes can be made and priorities attended to in an ideal manner.
Effective Communication through Daily Meetings
Ideally, the best way to handle frequent changes throughout the product
development process is through daily meetings at about the same time. The
significance of these meetings is that members have an opportunity to discuss
tasks related to the project. This means that they can also talk about existing
obstacles and ways to mitigate them.
These meetings can help a lot in discussing the product’s requirements. Regular
discussions can help in dealing with changes within the shortest time possible.
Task Handling through Task Boards
Traditionally, the project’s team would know about the product requirements by
reading requirements documents. Often these papers are overlooked as they are
simply read once and left in the mailbox. With agile, tasks are divided using a
task board. This board divides assignments into different columns, and they are
visible 24/7. The visibility gained through the use of the task board makes it easy
to change requirements.
The third agile project management principle relates to the idea of delivering a
product within a shorter timescale. Earlier, the process of developing a product
was mostly consumed with documentation. For instance, in software
development, major emphasis was placed on paperwork. There was a lot of
documentation with nothing to show for it. Contrary to this, the agile method
places a huge emphasis on shortening the delivery time. Attention is placed on
developing the product instead of just planning it.
Working Together
Principle number four states that stakeholders and developers work together
closely during the development of the product or service. This principle pushes
for a collaborative environment where individual members understand that they
are working toward a common goal. If workers are based in remote locations,
project managers should utilize the best tools to facilitate communication. Teams
should work together to exchange ideas and understand each other. Through
working together, increased productivity is achieved.
Working with a Group of Motivated People
Different people work toward achieving the purpose of the project. One of the
main questions you should ask yourself as a project manager is, ”Why did you
hire them?” Certainly, you hired your team for their qualifications. This means
that you should allow them to do what they do best. Don’t micromanage.
Micromanaging only sends the pool of talent packing. Working with the right
team is vital. Consequently, you should have conducted thorough scrutiny
beforehand. This means that you trust your team members to deliver.
Project managers or scrum masters should do their best to provide the support
that the team needs. Also, they should regularly monitor what the team is doing
to ensure that they are following the required guidelines. The significant thing
here is that the team should gain the perception that you trust them to deliver.
Face-to-Face Communication
Simply stated, a project manager should strive to shorten the period for getting
answers to their questions. Therefore, the face-to-face method of communication
is regarded as an ideal form. The agile management method requires that people
work together in an environment where they can easily hold face-to-face
interactions. This doesn’t mean that advanced methods of communication should
not be used, however. Besides advocating for face-to-face interaction, the project
manager should incorporate the use of advanced communication tools. If there
are workers in distant locations, video calling is imperative. The point is to
create a more collaborative communication environment.
Is the Product Working?
The primary metric to measure the success of the project is whether the product
works. If you are developing software, success is measured by whether the
software is operational. Ideally, your success is not measured by checking off
tasks; this is just part of the process. However, the success of the project is
gauged by the product’s functionality. In other words, the purpose of the project
is not to go through the process from beginning to the end. If the product does
not work, all your efforts don’t matter. Other factors that led to the completion of
the project are irrelevant if the end product does not work.
Sustainable Development
The main reason why short sprints of activities are highly recommended in the
agile methodology is not just to help in making quick changes, but it also aids in
keeping the team motivated. Often, people burnout when they handle similar
activities for a long period. This is normal. To prevent this, the agile
methodology advocates for short productive bursts. By working on a particular
activity for a short period, it leads to increased productivity. The project manager
should set the right pace to handle small activities. The project’s team should
feel satisfied with their achievements.
Continuous Improvement
A project manager should always ensure that the product they are working on is
constantly improving. Whether you are working on some coding or anything
more concrete, it is imperative to confirm that improvements are seen at every
step or stage. The last thing that you should do is to come back later to fix things
you experienced earlier. If you must fix issues, fix them now. The goal is not to
come back and do some cleaning. Make necessary changes as you progress. This
way, you save a lot of time while ensuring that the product is delivered
punctually.
Simplicity is a Vital Element
Simplicity is the key to delivering a product within the shortest time possible.
This means that your role as the project manager is to eliminate complexities.
The team players should not waste their time comprehending the process. Make
it simple for them to complete it in time. The good news is that the process can
be made straightforward using the project management tools available at your
disposal. So, as part of ensuring that a project is completed successfully, make
sure that your team doesn’t focus on what is not important. Remember to use
management tools to automate the process.
Self-Organizing Teams
The best way of knowing whether your team is agile enough is by gauging
whether they are self-directed. A great team should take direction without being
pushed around. If you find that you are micromanaging the team, then this is a
red flag. The individual teams that you work with should do what needs to be
done. They should be there to handle issues and propose ideal solutions. A
project manager should only step in when challenging issues arise or interfere
when something is wrong that needs to be addressed fast. In normal situations,
things should run smoothly. The credit will not go to the project manager but to
the self-organized teams.
Inspect and Adapt
The importance of applying the agile project management method is to boost the
chances of successful projects. In this case, the agility of your team ensures that
the team is productive over an extended period. From the information discussed
in the previous chapter, there are many benefits associated with the agile
management method. On the surface, these benefits appear easy to attain.
However, it is worth noting that not every project will benefit from using the
agile project management method.
By adopting the agile project management method, you will have to act fast. The
method fosters the idea of moving quickly and constantly conducting tests
during the product development process. This is not easy. It is stressful if not
managed effectively. So, are you ready to take on the challenge?
Before adopting the agile method, reflect on whether you are prepared to put
your product out there for testing before it’s completed. It is essential to be
prepared to test your cake before it is fully baked.
● How risk-cautious are you?
Adopting the agile method of project development implies that you will be
taking on more risks as compared to the traditional way of doing things. While
using this method, you must embrace the idea of learning from your mistakes as
you strive to deliver a product that meets customers’ requirements. Having said
this, take a step back to evaluate whether you can handle risks. If you are going
to take the agile route, you must be ready to deal with unknown issues or risks
which could arise during product development.
● Do you have an agile team?
Determine whether your team is agile enough to handle the project’s demands.
Remember one of the principles of the agile method is that it pushes for a more
collaborative environment. As such, your team should be ready to work together
toward a common goal. The team members should set their differences aside and
work harmoniously. Undeniably, if your team is not agile enough, then the agile
project management method will not be as effective as it could be.
If you are satisfied with the answers to these questions, you are ready to change
the way of doing things in your company. The following section will take you
through a step-by-step process of applying the agile project management method
to your company activities. Through the comprehensive guide provided in this
section, you can learn how to develop your products in the agile way.
The first thing that you need to address during the early stages of the agile
project is your vision. What does your project aim to solve? This is the bigger
picture of whatever you wish to do. It gives your team a purpose and a mission.
Product companies can best formulate their visions through the Elevator Pitch.
This concept defines your target customer. Also, it should say something about
the need that the project will address. Notably, it should also reflect on the main
benefit of using the product set to be launched or introduced. In other words,
what is the compelling reason which would motivate people to buy the product?
During this phase of the agile project, certain individuals should be present. Key
stakeholders include managers, directors, and other executives, as well as the
product owners.
When should you define your vision? Essentially, the meeting should occur
before kicking off any project. If a project is underway, a strategy meeting could
also be organized to guarantee that all members are informed about existing
updates.
After coming up with a vision, next is for the product owner to translate the
vision into a roadmap. This is a visual summary which maps out the vision and
the direction that the product development will take. It acts as a plan to be used
in executing the strategy. Note that the roadmap uses a loose time frame. This
means that the planning process does not simply focus on defining each step.
Rather, the roadmap identifies and prioritizes the efforts required for delivering a
usable product.
After developing a working strategy and a plan you will use to achieve your
goals, the next step is to come up with a timetable. This is where the release plan
comes in. During this stage, the product owner creates a high-level timetable
which is utilized for the release of a working product. You should realize that
agile projects will have several releases. Features must be prioritized to
guarantee you can launch at any time.
The timetable will have to consider the complexity of the project and sprints
length. All team members should be present during the release plan. It is during
this step that you get the team members fired up and ready to take up the
challenge which awaits them.
The initial steps discussed here feature the macro view of the agile project
development phase. The sprint planning step is a micro view, as it pays attention
to the specific tasks that will be carried out to develop the product. Usually, an
ideal sprint lasts from one to four weeks. The length of the sprint should be the
same throughout the development process. The significance of having equal
sprint length is that it allows the team members to effectively plan how future
work will be handled based on past performance.
At the onset of the sprint cycle, the project manager and other team members
must come up with a short list of backlog items to complete within the allocated
sprint timeframe.
All team members must be present during the sprint planning step. Their
contributions will make a huge difference in the development of a product which
is tailored to the needs of customers.
Daily meetings work closely with the day to day sprints you create. The project
manager will organize daily meetings where discussions about what was
completed the previous day occur. It is during these meetings that any existing
roadblocks are identified. Usually, the daily meeting lasts for about 15 minutes.
In addition to discussing what was completed yesterday, the team also talks
about what should be done today and the existing roadblocks preventing them
from meeting set goals.
Every member of the team must understand the significance of holding regular
meetings. Agile project management is all about swiftness. This can only be
attained through regular monitoring of the project’s progress. The daily meetings
make it possible to identify areas that need improvement and work on matters
which may be a stumbling block.
Assuming that everything goes as planned during the sprint cycles, your team
should have a working product at this stage. If you are developing software, the
software should be functioning once you get to this step. At this time, the team
members should review what they have already done. The review process should
be attended by the stakeholders as they have to see the product working.
Essentially, this is where you show off and tell more about the product.
The significance of this step is that all the team members get to sit together to
determine whether the requirements were met in the development stages. The
product owner can accept or reject some of the features which have been
incorporated in the product. If there are errors, the team can discuss ways to deal
with them in the next sprint. Agility is all about learning and correcting mistakes
at each sprint cycle. It is worth pointing out that the sprint review should be
conducted after every sprint. Hence, the team cannot take on another sprint
without reviewing the first one.
Step 7: Sprint Retrospective
At this step, the team members discuss how the previous sprint went, and they
also take time to discuss how the next sprint will be improved. The idea of agile
project management is not just to plan. It also strives to ensure that a project’s
progress is well monitored and improved throughout the development process.
The advantage gained is that changes can easily be made even in the late stages
of development. Just like the sprint review, the sprint retrospective should be
carried out after every sprint.
After this step, the product owner should have a functioning product. You can
launch the product at any time and get feedback from your customers as you
make changes. The continuous process of delivering a product without actually
fully completing it is what makes the agile method powerful. You don’t have to
work on a product for the entire year and release it only to find out there are
some core functionality aspects that are missing. This could be devastating, as
you would have to start the entire process of product development again. The
agile method helps you develop the product in sprints and monitor it until it
meets the customer expectations.
At the end of every sprint, you should gather feedback and find ideal ways to
improve. Making mistakes should not be taken negatively. Rather, the group
should learn from their mistakes and adjust accordingly. The sprint review and
sprint retrospective steps should identify these mistakes. Afterward, the team
works together to propose solutions to deal with mistakes.
Step 9: Mature
Regular inspection and learning from mistakes will assist the team in growing
and maturing. They will learn a lot from past mistakes. Therefore, it will be
easier for them to circumvent challenges in future projects, and there will be an
improvement from one sprint exercise to the other.
Think about it this way: big companies such as Microsoft and Google can keep
their products updated every week by using the agile method. This is why you
find them reminding you of regular updates to their products. Put simply; their
products develop with constant improvements tailored to meet the needs of the
customer. They remain the best in the market because they use the agile project
management method. Bear this in mind when you think about bringing agile to
your team.
Chapter 4: Setting Up Your Own Agile Environment
and the Team Composition
After understanding how to apply the agile method in your organization, it is
imperative to comprehend how to set it. The environment where your team
works in should be agile enough to guarantee that set goals are achieved. As
mentioned previously, agility here refers to the swiftness of adapting to change
by a company. The working environment should be conducive to support an
agile workplace. This section will take you through the steps take to create an
agile surrounding. We will also take a closer look at the composition of an agile
team.
What is an Agile Environment?
Full Transparency
One of the best things about an agile environment is that no one is kept in the
dark. Keep in mind that individuals gain quick access to the project’s progress
through the task boards. Therefore, if anything needs changing, each member of
the team can have a say on what needs to be altered. Such transparency in an
agile environment instills trust. Team members are more motivated since the
organization trusts them enough to share everything relating to the project.
Sprints
Sprints are at the heart of any agile project management method. This refers to a
time-boxed period where the scrum team works to achieve a set amount of work.
If your organization fails to work using sprints, then you are not working in an
agile environment. The best way to gain agility in your organization is by
working in sprints. By dividing the project into smaller projects, it is easy to
make any changes which might be required. Also, one of the main reasons for
using sprints is that it helps in ensuring that the end product meets customer
requirements.
Continuous Improvement
Another trait of an agile environment is that it fosters a continuous environment
throughout the project development process. When using agile, the main focus is
not delivering a complete product after a particular period. Rather, the focus is
placed on continuously improving a working product throughout its different
development phases. Through continuous improvement, issues relating to the
product can be identified and rectified. Also, the team improves products based
on customer demands.
With these traits in mind, you should have a glimpse of what working in an agile
environment should resemble. Your organization should embrace the culture
where people get to work together toward a common goal. Also, working in
sprints should be evident. Your team should work in short periods where they
get an opportunity to evaluate their progress and make adjustments accordingly.
Most importantly, your company should embrace the essence of continuous
improvement as a way of meeting customer requirements. Ultimately, when all
these traits are evident in your organization, you can be sure that you will be
delivering quality products to customers.
For your organization to portray the qualities of an agile environment, there are
several areas you should tackle.
Transforming to an Agile Mindset & Culture
The introduction of new technologies has transformed the way things work in
most organizations. These technologies have pushed people to work in volatile
environments where they have to adapt to changes fast. This mostly applies to
the IT sector as systems can easily be considered obsolete quite quickly. To
ensure that organizations keep up, teams have to be agile. They have to be
flexible to adapt to fast changes occurring around them. This begins by
transforming into an agile mindset. How do you create an agile mindset amongst
your team members?
Embrace Flexibility
A key feature of the agile method is that people should be flexible. For instance,
when using a particular strategy to develop a product, the team members should
be flexible to switch strategies at ant step of the development process.
As the project manager, it is vital for you to understand the complexity of the
working environment. If you are going to implement an agile method, you need
first to understand whether the method is applicable or not. Indeed, most
organizations strive to implement the agile method since it is the “in-thing.”
Since this is what other successful organizations are doing, most organizations
conclude that they should do it, too.
Sure, the agile method is an ideal technique to use, but the project manager
should be careful when implementing it. They should first understand the
complexity of their environment beforehand.
This is the first value of the Agile Manifesto. Here, interactions of people are
valued over processes and tools. Ideally, it is people who work to respond to the
needs of any business. Also, they are the ones who drive development in an
organization. Therefore, they should be highly regarded as compared to
processes and tools. In situations where development is achieved by heavily
relying on processes and tools, then it is quite likely that the team will not be
flexible to change. In the end, they will not meet consumer needs.
The idea of documenting any production process is what consumed a lot of time
back then. This is what led to delays in the product development process for
software development. The agile method reduces documentation by ensuring
that more focus is placed on the product instead of the process.
● Customer Collaboration
The agile method stresses the importance of the customer being included in the
project development process. Teams should seek consumer feedback regularly
by offering them product demos.
● Responding to Change
Developing an agile mindset and culture requires that the team members
memorize these values. This manifesto tells how people should behave in the
organization. As the project manager, it is important to coach your team on the
essence of knowing these values and abiding by them while they are working.
Transparency
Be a Change Agent
Indeed, changing the mindset of people who have been used to a certain working
methodology is not an easy job. Don’t expect change to come overnight. You
must be the change agent in your organization. As the project manager, your role
is not just to remind your team about their duties. Rather, remind them about the
agile values. Coach them about the best practices that lead to an agile
environment. Doing this is the best way to develop an agile mindset and culture.
Talk with People
One killer move which can easily destroy the chances of your project team
succeeding is talking about each other. If different teams are working toward a
common goal, you should not talk to the management about how a particular
department is functioning. Doing this only reduces trust, transparency, and the
respect that the team once had. It destroys their morale. There is a good reason
why sprint meetings are held daily. Take this opportunity to talk with them and
not about them. If there are any issues with the team, identify them during sprint
meetings. Remember, you need to foster transparency as a way of adopting an
agile mindset and culture.
Creating an agile mindset and culture begins by ensuring that the project team
understands the Agile Manifesto and knows the importance of adopting the
values which have been outlined. Also, as the project manager, you should
always remember to lead by example. Change begins with you. You must lead
by showing other team members that you are agile. You need to prove to them
that you are acting without any kind of secrecy. Ultimately, people will follow
the right path toward adopting an agile mindset and culture.
How to Set Up an Agile Environment
● People
● Structure
● Process
People
The best place to begin transforming your organization to become agile is the
human resources department. Conventionally, companies have been used to
hiring people based on their skills. This leads to a situation where human
resources is limited to a particular skill set. When hiring people, they simply
focus on whether they have the specific skills required.
The team’s structure should also be carefully defined. In this case, the role of the
project manager is not traditional. Conventional management strategies believed
that the role of a manager was to assign tasks to other employees and ensure that
they are done accordingly. In an agile workplace, this is not the duty of a
manager. A manager’s role is to communicate more about the goals and
objectives, important metrics, and motivate the team working on the project. Do
you notice the variation?
Adopting a traditional hierarchical structure only slows the way things are done
in the organization. Therefore, it is vital that the right structure is adopted to
guarantee that a stable and functional agile environment is achieved.
Process
Besides focusing on people and the structure of your organization, you can alter
processes to gain an agile environment. Numerous companies have processes in
place to ensure that a product is developed on time and delivered to consumers.
Nonetheless, most of these companies face a huge challenge concerning their
flexibility. In most cases, they are not flexible enough to adapt quickly to
changes and market demands.
To push for an agile environment, organizations need to have processes which
support collaboration, quick decision making, accountability, transparency of
information, and so on. These are some of the attributes that should be evident in
an agile organization.
Team Structures
For a project to be successful, the project manager has to bring together different
people with varying skills. Their ability to work together for a common goal
determines the success or failure of any project. There are many people and
different roles who could be involved in an agile project team.
Product Owner
As the name suggests, this is the individual with expertise on the product and its
requirements. The product owner works hand-in-hand with the development
team to make sure that product requirements are considered at every stage of its
development. A product owner could be identified as a customer representative.
Simply put, these are the individuals who create the product. If you are
developing software, for example, team members include programmers,
designers, testers, data engineers, etc. You should note that the development
team members will have varying skills. This is vital for the achievement of the
project’s goals.
Scrum Master
The scrum master works closely with the development team. This individual
works to offer support to the development team by making sure that the agile
process remains consistent throughout the process. Scrum masters are most
effective when they have the power to push for changes without necessarily
seeking permission.
Stakeholders
Stakeholders are individuals with interest in the project. They are not
accountable for the product. However, they are there to provide the necessary
input required. In the end, they are affected by the performance of the project.
To guarantee that projects thrive, stakeholders should be included in the product
development process and provide necessary support at every stage.
Agile Mentor
Essentially, the idea of creating an agile workplace all boils down to sticking to
the Agile Manifesto. For an agile environment to be created in any organization,
workers should first understand the core values and principles to follow. It is by
following this manifesto that they will learn how to behave in an agile way.
Chapter 5: Tools for Quality Control in Agile Project
Management
Managing projects is not an easy job. For that reason, there are several agile
tools which help in dealing with the management challenge. A fundamental step
in any management process is to ensure that product quality requirements are
met. Therefore, as part of making sure that the agile method is implemented
successfully, it is imperative to make use of quality control tools. There are
several quality control tools which can be used, and some are discussed in this
chapter.
Meeting quality demands when developing any product is always a major
project constraint. To ensure that the quality of a product is up to par, there are
three quality management processes to follow that include planning, performing
quality assurance and quality control. Depending on the process, there are
varying tools to use. However, some tools can be used interchangeably.
A closer look into the 12 principles of agile project management reveals that
they promote the development of a quality product directly or indirectly. Before
getting into detail about quality control tools, consider the striking difference
between quality management in traditional approaches versus those on agile
methods.
First, in traditional approaches, testing a product was handled in the last phase of
the project development process. Most features were tested months or years after
they had been created. In agile, testing is done every day. When conducting daily
sprints, testing is done to make sure that requirements are met. Automated
testing of products is conducted to ensure that the process is quick and efficient.
Equally, when problems are identified in the late stages of product development,
it poses a huge risk to the process. Using the agile method guarantees that bugs
can be identified early enough, so they do not pose a danger to the development
process.
Keeping in mind that there are project deadlines which need to be met,
traditional approaches often shorten the testing phase. As a result, this leads to
defective products being released to the market. The agile method carries out
testing regularly, ensuring that product quality requirements are met.
Notably, defects in products are costly when they are identified during the late
stages of its development. This applies to traditional quality management
approaches. Conversely, since problems are easily identified at any phase of the
agile development process, solving these problems is not costly.
Now, when selecting the right agile tools, it is vital to have criteria to help make
the right choice. This is why there are several tools out there. Picking just one is
not the best way to find the best quality control tool. Features you should
consider are task management, integrations, team collaboration, agile metrics,
and reporting and analytics.
Clarizen
Undeniably, when working with certain projects, there are activities or processes
which are repeatable. The idea of going all over these activities at each phase of
product development is a waste of time. An automation tool is helpful in this
case. Clarizen serves the purpose as it is an automation software solution. A
business with several related activities can use this software to transform how
they do business. The automation of services will speed up processes and lead to
efficiency.
Clarizen helps with listing tasks, schedules, communications, docs and files, and
reporting. During the project execution phase, the software ensures that every
team member is on the same page. Each person working on the project is
allowed to experience how their contribution helps the team.
Trello
Another agile tool that comes highly recommended is Trello. If you are new to
the world of agile project management, then this is the right tool for you. Trello
is regarded as one of the easiest project management tools available. The best
part about this tool is that you get to see it in action without paying a dime. With
its simplicity, there are specific features that are not available in the free version
of the tool. Nonetheless, for the best functionality, one has to pay the full
version.
GitScrum
GitScrum is a project management tool that will help any project manager
succeed in using agile. This tool stands out from others due to some unique
features it offers. For instance, it has a time-tracking tool which aids in logging
hours. Additionally, it has bug tracking feature which also allows the user to pull
out bug reports and check their statuses. Useful Scrum features found in the
product include a project calendar, checklists, changelog, customizable
workflows, sprint planning, and reporting tools such as burndown charts. With
this tool, the project team can upload and share files and communicate via
discussion forums, as well as remaining constantly updated through email
notifications.
Jira
When searching for the best agile project management tools, you will likely find
Jira since it is widely used. Initially, Jira was used for checking bugs and
tracking issues. However, as time passed, it was designed to become a fully
developed, agile tool. With this tool, task management, reporting, and team
collaboration become relatively easy.
One of the main pros of using Jira is that it offers flexibility when dealing with
unique workflows. As such, the user can customize the workflow and process to
suit their project. Equally, it offers the advantage of integrations. Users can take
advantage of the seven day trial period to gauge whether Jira works for them.
Taiga
Taiga is an open source project management tool that is simple and easy to use.
More importantly, it is powerful. Its functionality is focused on Kanban and
Scrum and that it can easily create backlogs with sprints, user stories, and epics.
Taiga allows social management, which helps teams when they need to assist
each other. Additionally, there are other team collaboration and task
management components for users. Nonetheless, its weakness is in its
integrations and reporting aspects.
Pivotal Tracker
Project development, which follows the Kanban style, is best managed using
Pivotal Tracker. This tool is appropriate for task management. With well laid out
workspaces, multiple projects can easily be managed. The workspaces are also
arranged in a way that a user easily identifies their priorities. There are also great
analytic tools which aid in better understanding the project’s health. Reporting
using this tool provides a quick snapshot of how the project is performing.
Besides these amazing features, the tool also takes integrations seriously. As
such, you will find helpful integrations such as Slack, Zendeck, and GitHub.
Smaller teams of less than three people can use this tool for free. However,
larger teams will have to pay for the features that Pivotal Tracker offers.
Nostromo
Hansoft
Hansoft is an ideal choice for many due to its adaptability. Organizations which
tend to scale quickly should use this agile project management tool. There are
also an array of learning tools provided with the package that include courses
and webinars.
In terms of backlog management, Hansoft exceeds expectations. Users can easily
group items based on themes, sprints, and epics. Also, items can be prioritized
before assigning them to a particular sprint. The prioritized view of items helps
users effectively work on the most pressing issues first.
Similarly, there are intuitive dashboards to provide all the team members with
the insights they need throughout the project development process. This
confirms that better and improved decisions relating to the project are made.
Blossom
Distributed teams can take advantage of the Blossom project management tool.
Its customizable workflow shows the status of the project. Blossom facilitates
the easy addition of comments, files, to-do lists, and more. The easy-to-use
interface is uncomplicated and allows the team to see activities on the project.
Likewise, there are performance analytic tools which help to gauge how a
project is performing right from its inception to delivery of the final product.
Blossom is also good with integrations.
Ravetree
Ravetree is yet another good project management tool. Unlike other tools,
Ravetree is not limited to use by software teams. Any agile organization can
utilize the unique features that include resource planning, time tracking, expense
tracking, CRM, and digital asset management. Ravetree has a highly intuitive
interface, which makes it easy for the team members to find the information they
need.
This list is just a summary of some of the best agile project management tools
available. There are varying features which make these tools stand out from each
other. Therefore, it is important for you to go over the features and determine
whether it is the best agile tool for you. The trial period could be a great way of
testing the product without actually paying for it. Don’t overlook the
significance of the trial periods provided.
Managing Risk in Agile Project Management
When working with projects, managers and product owners often understand
that there are risks in working on the project. Anything can happen when
developing a product to be introduced to the market. Customers could either
accept or reject the products, or the product being introduced could succeed or
fail.
The notion of risk-taking implies that there are possibilities that failure could
occur in the process. It is for this reason that the term risk-taking is used.
Otherwise, it would have been called sure-thing-taking. Risks, therefore, are
influential factors which would hurt the outcome of a project. Risk occurs
through uncertainty. Project managers strive their best to deliver a quality
product in spite of the many uncertainties which they cx face. Risk analysis
allows a team working on a project to understand the likely uncertainties they
could face.
Risk management is the plan that the team formulates to mitigate effects that
could pose a risk to the success of a project. Things can easily go wrong when
handling projects. It doesn’t matter if you are working on a small or a big
project; sometimes things go wrong. It is vital to ensure that there is a plan to
minimize the possible impact when unpredictable events occur. What follows is
a look into how managing risk in an agile environment should take place.
Step 1: Identify
The first step is to identify the dimensions of risk. There are two aspects in
which risk could take. It could either be helpful or harmful or internal or
external. There could be a SWOT analysis which could help in comprehending
how risks affect the project. For example, if the risk is helpful, this could be
regarded as a strength or an opportunity. On the other hand, if the risk is
harmful, then it could be a major weakness or a threat.
The idea of managing risks primarily focuses on what is harmful. In this case,
some of the major weaknesses that a project could suffer from include
insufficient resources, an aggressive timeline, limited budget, technological
uncertainties, lack of essential skills in the team, etc. Threats that could be faced
include pandemics, economic uncertainty, trade tariffs, changing legislation, and
geopolitical tensions. A closer look into threats and weaknesses unveils that
weaknesses are things that can be controlled, whereas threats are those that
cannot be easily controlled. While people may not have control over issues such
as sickness, there are actions which can be taken to reduce the risk effects on
projects.
Step 2: Classify
Once risks have been identified, the next thing is to classify them. The
classification should be done based on the areas which are affected. Grouping
should be done according to the likelihood of the risk. Likewise, the level of
impact will also be an important consideration when classifying the risks which
have been identified.
Step 3: Quantify
Quantifying risks can be done using impact and probability. The impact of risk
will measure the effect that it has on a project. Here, the impact could range
from minimal to extreme. Minimal impact means that there is little influence that
a particular risk could have on the project.
However, it doesn’t mean that the risk should be ignored. Instead, the risk should
be reviewed regularly to confirm that it is well mitigated. Impact classified as
extreme means that it could result in project failure. Also, the extreme impact
hurts the budget and timeline of the project. In worse cases, such risks could
endanger the entire organization.
Step 4: Plan
To this point, you have identified and classified potential risks which could
occur when handling any project in the organization. So, what should be done
about these risks? Risk planning comes into play. You need to come up with a
simple approach to use to deal with these risks. The plan should identify the
actions which will be used to effectively manage risks. For instance, when
dealing with risks with minimal impact on the project, ideal actions would be to
review the risks quarterly. Also, it should be specified that no explicit actions are
required since the risks pose no harm.
On the other hand, critical risks require urgent attention. Your plan should also
explicitly point out that a responsible executive should be informed about it. A
critical risk must be tracked daily to ensure that its effects are reduced
considerably. Depending on how risks have been classified, your plan should
clearly state the necessary action to be taken. In an agile environment, the risk
plan should be accessible by all members working on a project. This helps in
making sure that the team knows what actions should be taken contingent on the
level of risk being faced.
Step 5: Act
The last step you need to take while managing risks is to act. Essentially, you
implement what has been stated in the risk mitigation strategies. However, the
process is not as easy as it sounds. Often, people are accustomed to putting off
things to a later date. Doing this renders the risk management useless. Risks
should be dealt with as soon as they are identified. Remember, working in an
agile environment means that you need to act swiftly.
Step 6: Repeat
The process of managing risks in an agile environment means that you have to
repeat the process over and over again. It is a vicious circle to make sure that
your project succeeds. It is important to note that the risk plan being used should
be reviewed regularly to guarantee that ideal measures are used to mitigate
potential risks.
Managing risks will always be a part of any project. Bearing in mind that
numerous uncertainties could come up, it is essential to have a risk management
strategy. The steps outlined here should help you in initiating a practical plan to
manage risks. Note that a risk management strategy that works for another
organization will not necessarily work for you. Different companies face
different risks, whether they are developing similar products or not.
Chapter 6: The Main Benefits of Applying the Agile
Method
At the beginning of this manual, we discussed several advantages of using the
agile project management method. This section dives in further to look at the
major benefits gained by organizations when they choose to use the agile
method. In other words, we will look into some of the main reasons why the
agile method is so compelling.
Quick Identification of Incorrect Approaches
Using the agile method advocates for the fail-fast strategy. This is an approach
whereby the product developers aim at getting fast feedback from customers or
end users. After getting a response, changes are rapidly made to ensure that the
product meets customer demands in every way.
The idea of working in a collaborative environment has benefits for the entire
organization. In this case, by people working together toward a common goal,
they also have a shared desire to succeed. People and technological resources get
to interact together to meet the project’s goals fast. With the speedily changing
environment, using agile tools comes in handy. These tools aid in ensuring that
there is efficiency in the way of doing things. For instance, if there are repeated
processes, agile tools conveniently confirm that such processes are automated.
People, on the other hand, collaborate to solve new and existing issues which
could hinder the success of any project.
The best thing about using the agile method is that the product constantly goes
through an evolution. Usually, a demo product is introduced to the market to
seek consumer feedback, so customers contribute a lot to the development
process. When the product is finally released to the market, it will have all the
features that a customer would want. The likelihood of the product succeeding in
the market is high because it features all the attributes a customer wants. Getting
attention from the market is not challenging.
A Suitable Environment for Millennials
Millennials are the next generation to take over the many working positions
occupied by baby boomers. The good news is that the fast-paced environment is
what the millennials like. Agility at work will, therefore, favor millennials
working in numerous organizations. Accordingly, creating an agile environment
guarantees that workers feel motivated to work toward meeting business goals.
Delivering the Right Product
Above anything else, a huge benefit of using the agile method is that the right
product is delivered to consumers. Since a product is carefully reviewed daily in
each sprint meeting, any defects are easily identified early. Also, regular
checking ensures that the product’s requirements are met. If anything is not
right, this can quickly be changed at any stage of the development process. The
end product is close to perfection as the customer is provided with a product that
has all the features it is expected to have.
An Exciting Environment to Work
One of the main core values of the agile method is that it places a high value on
people and interactions over processes and tools. Consequently, the agile method
sees to it that stakeholders are more engaged in the development process. This
assists in guaranteeing that the team understands the mission and vision of the
organization. The team will focus more on the most important tasks during the
product development process. They put a strong emphasis on their cooperation
and collaboration, which leads to a high-quality product being introduced to the
market at the right time and within the budget range.
Transparency
The agile method is all about transparency. Everything linked to the project is
always discussed openly with interested parties and the development team. Since
customers are also involved in the process, this helps to prioritize features and
deal with bugs. Nonetheless, it is important for developers to inform customers
that they are using demo products and not real products. Clearing the air
prevents confusion and leads to reliable feedback data from customers.
Customized Team Structures
Using the agile project management method also aids a team to forecast how the
project will progress. Improved predictability can be gained by making sure that
sprint lengths are always the same. Additionally, task allocation should not be
changed throughout the development process. With these practices in place, it
makes it easy to predict the progress or the outcome of a project.
Higher Team Morale
Individuals who enjoy what they are doing are motivated to work without being
pushed around. Working around a self-managing team paves the way for
creativity and innovativeness. The exciting thing is that the respective groups
will focus on sustainability. Consequently, this prevents team members from
getting stressed over work-related issues. Don’t forget that a supportive
environment will also have a positive impact on how people work.
There are many reasons why the agile method is so wonderful. Using the agile
project management method increases the chances of a product succeeding in the
market. Equally, with the collaborative environment that team members work
under, they adopt a culture where the need for change drives them. Overall, this
benefits the organization both in the short and long-run. So, are you still hesitant
whether you should use the agile project management method? Well,
considering the discussed benefits, rest assured that there is more to gain when
using this method to manage projects.
Chapter 7: Common Challenges in Using the Agile
Method
Following the benefits of the agile method, it’s a wonder that most organizations
don’t use it. Most organizations that do use it also don’t succeed as expected.
Using the agile project management method doesn’t guarantee that a project
automatically succeeds. There are common challenges which are faced by those
implementing the agile method. This chapter will take a look at these challenges
and discuss solutions. Knowing these challenges helps to understand the factors
that hinder success. Users can adjust accordingly by avoiding regular pitfalls.
One of the main challenges facing organizations trying to implement the agile
method of project management is their unwillingness to accept change. People
find it difficult to change the cultures to which they have been accustomed.
Project managers find it a huge challenge to enforce an agile framework. To
warrant that the agile method is successfully adopted, it is necessary for the
organization to understand the importance of embracing new ideas. It is essential
to note that once senior executives acknowledge the value of change, they will
lead by example to push for a successful implementation of the agile method.
Distributed Team
Implementing the agile method also becomes a challenge when the team
working on a project is not located in the same place. The success of the project
is affected by geographic boundaries. People in different time zones sometimes
have a hard time working together. Hence, collaboration is difficult to achieve.
Ineffective communication influenced by the distributed team members will lead
to dwindling productivity.
The progress which had been initially achieved could all fade away if the team
membership keeps changing. Truly, it takes time for the team to recover the time
lost when team members change. If this keeps occurring, it means that the team
is unstable. This also affects the team’s morale as they feel wasted when they
must repeat tasks. To ensure that a team gains stability, it is vital for the project
manager to put together a team that will work together over the long haul. Of
course, some circumstances might force team members to leave. However, such
occurrences should be reduced by keeping individuals motivated.
Self-Organization
Still, about changing team membership, this creates a huge challenge for self-
organization. It is daunting for team members to manage tasks on their own
when people keep leaving. Besides, self-organization is not easy to achieve
anyway. It doesn’t come automatically after putting together a group of skilled
individuals. A project manager should regularly coach the team and keep
reminding them about the agile principles and core values. All these require
time, which poses a huge challenge to most companies.
The agile project management method is new to most business analysts and
stakeholders. This makes it difficult for them to give up their traditional way of
doing things. To some extent, some of them think that the transparency that the
agile method promotes prevents them from fully controlling how things are
done. What they forget is that the agile method does not require stakeholders to
keep pushing people around. Instead, self-organizing teams are there to ensure
that tasks are handled with minimal supervision. Consequently, the absence of
skilled product owners makes it challenging to fully adopt the agile method.
Tactical Issues
Using the agile project management method demands that users are provided
with the necessary quality and risk management tools. These tools aid in
promoting efficiency at work. If these tools are not provided by the organization,
it is difficult to achieve the level of agility that the organization expects.
The adoption of the agile method means that different departments must be
trained on how to implement the strategies in their routine activities and how to
use these tools. The process could take a lot of time, which often discourages
organizations from adopting the management method in the first place.
It is also crucial for you to learn a thing or two about how you can fail when
using the agile approach. There is no agile technique where the goal is a failure.
However, poor planning by an informed team can easily lead to defeat. You
might be using the best agile method, but it will not work if you do not use the
right approach. The following lines will discuss how things can go wrong with
the agile strategy. This information will provide you with the insight you need to
avoid common pitfalls, which could hinder your organization from succeeding.
Planning Chaotically
A common myth surrounding the use of the agile method is that planning is not
important. This is not true. In spite of having an agile system in place, it doesn’t
mean that planning is not important. Planning is the best way to execute your
strategy. Fortunately, there is a tool to help your team plan effectively align their
actions to the business goals. This tool is called the Agile Release Train, and it
can help a company to plan projects even twelve months in advance.
A lot has been said about collaboration. The success of any agile program
depends on how well your team can combine their efforts. If you work with a
team of individuals who understand each other, then you will have the upper
hand. On the contrary, if your team is made up of strangers, it will be daunting
for you to achieve the success you are looking to achieve.
Teams should be optimized to aid in reducing dependencies. An ideal group
must be comprised of individuals who understand their job specifications. They
should not wait for the project manager to guide them constantly. The best agile
teams are made up of generalists. These are experts who will not depend on
other specialty groups to complete their tasks.
Communicating Infrequently
Agile teams with poor communication will fail quickly. The flow of
communication in an agile environment should be continual. Regular interaction
should be maintained with stakeholders who have an interest in the end product.
The project manager should work to make sure that all members of the
organization converse on similar wavelengths. It is quite likely that there will be
certain terminologies that will be used in the workplace. A good team should
have a uniform vocabulary concerning the product.
Customer feedback is what will bring about changes in the agile system. Failure
to heed to consumer evaluation only leads to frustration. Your team will be
disappointed that in spite of their efforts, they did not succeed. Customer
comments should be highly regarded as they warrant that product requirements
are fully met. Absence of customer feedback makes it a daunting task to know
how to prioritize. Ultimately, the development team might end up disregarding
what is most important in the eyes of the customer.
Chapter 8: Tips and Tricks to Make Your Agile
Project Management System Efficient
Undeniably, different teams could use the agile project management method and
obtain varying results. Some will succeed in using the agile method, whereas
others could fail. The point here is that how the agile method is implemented
makes a huge difference in the success or failure of a project. This chapter
delves in to discuss some of the tips which could help in ensuring that the agile
project management system is efficient.
One of the most important things to consider when working with an agile team is
time management. As a project manager, it is imperative that people manage
their time effectively, as they would be handling a wide array of tasks in the
organization. Therefore, it is vital for the project manager to take care of all
these tasks at once while ensuring that quick turnaround time is maintained.
To help you plan your day, make use of agile tools to assist you in keeping track
of what needs to be done. Agile tools will conveniently schedule pending tasks
which need to be completed by you and your team.
In situations where you are not tech savvy, you can use a simple to-do list. This
list will act as a reminder of what needs to be done at a specific time. Confirm
that important tasks are prioritized over others. As the project manager, making
the best use of your time will help to ensure that scheduled tasks are not delayed.
In the end, projects will be handled in time without skipping the requirements.
The agile project management system will not function optimally without a
qualified project manager. This person who has sufficient experience will
understand what needs doing for a particular project to succeed. Equally, a
credible manager will know how to allocate tasks to different individuals based
on their qualifications. More importantly, they will find a way to make sure that
the process is not only productive but also exciting at the same time.
When the project is underway, they need to constant updating about the
product’s functionality and deadlines. If there are any issues with the product,
this information should also reach them. Effective communication confirms that
the project is progressing smoothly with minimal hitches.
There are many benefits to making sure that regular communication is delivered
to your team. Undeniably, communicating more often prevents
misunderstandings from occurring. If there are any unclear requirements that the
team fails to understand, this can also be ironed out through regular
communication. By making sure that your team is informed about each step that
they take, this increases the likelihood of project success.
In spite of your well-laid-out plan, you should always expect that something can
go wrong. It doesn’t matter whether you hired the best project manager in town
or not. Anything could happen to your project. How you deal with the challenges
you face will have a huge impact on the overall performance of the project. To
be on the safe side, pay attention to warning signs. Check whether there are
missed deadlines, listen to complaints from stakeholders and any other signs
which could indicate there are problems with the project. Dealing with these
issues ensures that you get back on track and deliver a quality product in time.
Note that preventing a crisis from happening keeps your project on track.
Moreover, your team will be confident that the project is progressing just as
expected. So, it is vital for any project manager to anticipate setbacks and learn
how to deal with them effectively.
Sadly, not all challenges or crises can be mitigated. There are some obstacles
which could threaten to burn down the whole project. Still, in such instances,
crisis management skills come in handy. Project managers should learn how to
deal with situations they least expect. They should be flexible to changes and
confident that they can make fast decisions when operating in an agile
environment.
Project Evaluation
Another tip which guarantees your agile project thrives is through evaluation.
Every project you handle should be considered a learning tool. A good manager
takes the time to review how the project performed. All the components of the
project should be evaluated to determine whether some areas could be improved
in the next projects. By learning from past performance, a project manager can
find ideal ways of improving in the future.
Transition Support
Implementing the agile method in your organization will not be an easy task.
There is a lot that needs to be done to embrace the agile culture. This calls for
good coaching, which will ensure that people understand the benefits that can be
achieved by adopting the agile method. Coaching should be there to provide
support when mistakes are made. Truly, you shouldn’t expect your team to be
perfect right after introducing the agile method. Give them time to adjust.
Support should also be provided in the form of mentoring in specific roles. Some
members of the team might be faster in understanding the method better than
others. This doesn’t mean that you should allow others to drag behind. As the
project manager, work to empower each person and ensure that they are in line
with other members. This is what brings about stability in your development
team. Ultimately, you will increase the likelihood of a successful project.
Once you implement the agile method in your organization, nothing needs
hiding. You cannot mask how people are doing things. You cannot hide the
progress of the project. The poor quality of your product cannot hide since you
will be testing it with the consumers. There is nothing hidden in an agile
environment. This is how your optimal agile environment should look. The agile
tools you use should help you in maximizing on the quality of output. Total
openness and transparency guarantee that you solve existing challenges, which
might be evident in the project development process. Accordingly, it all begins
with you setting the perfect example by being open and transparent in how you
engage with your team.
Early Feedback
An agile system will also succeed if the team works to find a way of putting the
product being developed in front of the consumers. As the product develops,
consumers should test its demo product. They should know how it is
functioning. This way, the team gets early feedback and can make changes
where necessary. Getting early feedback warrants that the team can easily adapt
to changes. The best part is that early feedback also helps in making sure that the
right product is delivered to the customer. It reduces the risk of speculation.
Knowing what the customer wants and working toward meeting their demands
will increase the chances of project success.
Your agile system will blossom if you develop a culture where no one gets
blamed for their part. The team working on a project should value the
importance of shared accountability. All team members should be accountable
for the outcome of the project. This means that if anything goes wrong, the entire
team is at fault. This way, individuals understand the importance of
collaborating for a common goal. Working together is what leads to increased
productivity. Thus, this is what should be advocated for by the project manager.
A closer look at tips and tricks reveals the values and principles that the Agile
Manifesto promotes. Indeed, for any agile system to succeed in the long-run,
people and interactions should be valued over processes or tools. It is how
people interact with each other that will contribute to the success of a project.
Project developers are the persons who will respond to consumer requirements;
so this is a value which needs upholding.
Remember that agility is also more about responding to change. The advent of
the internet has transformed how corporations behave in their respective
industries. Today, these corporations exist in volatile environments, and to keep
up, they must embrace change. Without transition, customers will turn to rival
products as they meet their ever-changing demands. So, for an agile system to
function successfully, change is inevitable.
Chapter 9: Key Metrics to Measure Agile Success
So, after successfully implementing your agile method, you will want to find out
whether it succeeded or not. How will you know whether the agile system made
a difference? The chances are that you are thinking about the product quality
since the agile method promotes the idea of focusing on the product and not the
process. Well, you should understand that there is more to succeeding in agile
than just delivering a quality product. This chapter will help you understand the
key metrics to help you in gauging the level of success of your agile system.
Before gauging the success of agile, there are several questions you need to ask
yourself.
The success of your organization will be determined by its agile maturity. All the
departments in your organization should portray some level of maturity since the
agile system developed. How processes are handled will also tell a lot about how
the agile culture has transformed your team. For instance, if you notice that
sprint meetings are conducted daily, then it will mean that your team has
transformed. Since you are aware of the agile values, actions of your team
should be in line with these values.
Additionally, you should also strive to find out whether your team is delivering
the product that was promised to the customer. This is a straightforward process
as you only need to confirm whether the requirements of the end product have
been met. An agile system that helps the team meet customer demands can be
identified as a good system. With time, your company will gain the credibility it
seeks since it will be producing top quality products.
● Does the organization meet its commitments?
It is also crucial for the project manager to consider whether the organization
meets its commitments by using the agile technique. Its commitments here relate
to the product features and meeting project deadlines. Equally, the company
should be delivering the product in time just as the clients were promised. The
velocity of a team will have a huge influence with regards to the group meeting
its obligations. The collusive efforts of the entire team should complete an array
of tasks within a specified period.
Getting answers to this question will unveil the performance level of the
company. If the team produces quality products, then it implies they are
performing well. On the contrary, defective products mean that something is not
right with the agile system being used.
The following are essential metrics which will aid you in measuring the success
of your agile system.
On-Time Delivery
One key metric which will help you measure the success of your agile initiative
is on-time delivery of the product. By meeting the expectations of customers,
you can gauge the level of success. A product that hits the market at the right
time gains a competitive edge over rivals in the market. People will want to use
products that get to the market first.
If the product meets its requirements, there is a good chance that they will stick
to that product in the long run. Measuring the success of an agile initiative
through on-time delivery is done through the burnup charts. These are tools
which help project managers to track the progress of a project. These charts
provide the development team with the information they need to predict the
completion dates. The charts also help them to ensure the process is on schedule.
Product Quality
Equally, product quality tells a lot about the agile method. The quality of the
product will influence the success of the project in several ways. First, it will
have a huge impact on customer satisfaction. A product that satisfies the needs
of the customers performs well in the market. It means that the project was
carried out successfully. Also, a project is successful since the revenue gained
from the sale of the product meets the organization’s goals. So, in many ways,
the product quality tells a lot about how the organization performed.
Customer Satisfaction
The success of your agile system can also be gauged through customer
satisfaction. Here, you will have to consider the sales figures. If the product is
selling in the market, this is a clear sign that you performed well. Your efforts in
delivering a good product will pay off. You could also consider the number of
calls you get concerning the product. If many calls are asking for details, then it
means that your project performed well. Simply put, customers will be happy
with what you delivered, and therefore, your returns on investment will be high.
Business Value
The overall business value gained through the use of the agile method is also
used to measure how good your agile system is. It is important to remind you
that this is what the Agile Manifesto promotes. The business value is highly
regarded above anything else. The value to the business is gained when contract
requirements are met or delivering a product at the right time.
Product Scope
You can also measure the success of your agile initiative by looking at the
product scope. At the beginning of the development process, you set goals
regarding the features and requirements that you need to put into a particular
product. At the end of the process, meeting these goals is truly rewarding. As
such, knowing that the product delivered to the market has all the requirements
the product owner expected, is a sign that the project is a success. It is a clear
indication that the agile method worked.
Project Visibility
The level of success of your agile method can also be defined by its visibility.
The best agile system is one where everything is open for the entire team to see.
Knowing that all members with interest in the project are aware of its progress is
a way of determining its success. It wouldn’t be successful if things were not
laid out in the open.
Process Improvement
Satisfaction Surveys
The highest priority of any agile program is to meet the needs of the customer.
One way of finding out whether this goal is being achieved is through
satisfaction surveys. Customers can use demo products and help in knowing
whether their demands are being met. Also, satisfaction surveys can be filled by
team members. In this case, members answer questions relating to their
experience working with the organization. Such team surveys identify existing
loopholes in the product development group.
Defects
Defects will always be a part of any project. Regardless of how skilled the
development team is, there will be errors in the product development process.
Any good team should work to make sure that they minimize flaws. The idea of
tracking mistakes also assists in measuring the performance of the agile
program. The team working on creating a new product will know how well they
are doing to prevent defects in the development process.
Project managers want to know how their agile initiatives perform. Therefore, it
is imperative for them to consider the metrics pointed out in this section. It
would be difficult to determine the direction you are heading without knowing
whether or not you are succeeding in the first place. Project managers need to
look at their product quality. Are they delivering the best quality product in the
market? If yes, is this product getting to consumers at the right time? Beyond
that, they should also look at customer satisfaction. Are customers satisfied with
the product? Such metrics give project managers deeper insight into their
performance levels. More importantly, they should seek to improve continuously
as this is the best way to counter competition in the market.
Final Thoughts
Congratulations on getting to this section of the book. By now, you understand
what agile project management is. Certainly, when managing projects, every
manager yearns to make sure that their project succeeds. Unfortunately, most of
them utilize a traditional approach to project management. This makes it difficult
to deliver a product in the market which meets clients’ needs. The agile method
of project management is a new way of handling projects by promoting rapid
change in the project development process. The agile method was introduced
after software developers found it difficult to deliver their products in time when
using the traditional approach. Using this technique, they delivered applications
late, and sometimes, their projects were canceled. This happened because of the
delays which affected the delivery of products in time.
Just as a reminder, the agile method has 12 principles which govern the way a
project should be handled. The highest priority of an agile project is to meet
customer requirements through rapid and continuous delivery. Also, the change
should be acknowledged at all stages of the development process. The agile
method also promotes the idea that the project is built around a group of
motivated individuals. Therefore, no one needs to be pushed around to meet their
daily targets.
When using the agile method, face-to-face interactions are regarded as the most
effective form of communication. Technology has transformed how people
communicate. There are social platforms that make it easy for people to interact
regardless of their geographic location. Nonetheless, when using the agile
method, face-to-face interactions are highly valued. This is the best way to get
prompt feedback concerning the project’s progress.
The agile project management process will not be complete without making use
of agile tools. These are tools which have been designed to help you work
efficiently. The significance of using these tools is that you get time to focus on
what is more important in the development process. Remember, you need to
work fast and adapt quickly to changes. This might not be possible if you go the
manual way. Forget the idea of using paperwork to keep track of things.
Numerous software products have been designed to automate the entire process.
It is best that you know the right tool for you.
Popular agile tools which you might come across during your search include
Clarizen, Trello, Jira, Taiga, and Pivotal Tracker. Before choosing a tool, always
remember to go over its features. You could also test the product by using the
trial period. Don’t pay for a product which testing its functionality.
Yes, there are challenges that you will face while implementing the agile
method. However, you should always focus on the bigger picture and reflect on
the many benefits associated with it. The agile method of project management
will always help you identify incorrect approaches with ease. Not to mention, the
method promotes quick decision-making. This is possible through the
collaborative environment in which your team works. Bear in mind that an agile
environment also promotes a culture where change is embraced. Individuals get
to understand that change is what makes the end product thrive in the market.
Arguably, it is also through this change that people will be flexible to adjust
quickly to the needs of the market.
Moreover, the project manager should not forget to measure how their agile
systems are performing. This is the best way to improve continuously. Gauging
their level of performance can be done by looking at the product quality. The
end product they deliver to consumers should feature all the requirements
expected. Besides delivering a high-quality product, timely delivery is
imperative. Hence, their level of success can also be measured by considering
whether or not they completed the product before the scheduled deadline. Other
ways to measure success include looking at the product scope, project visibility,
and the overall business value gained in using an agile system.
The agile project management method is quite compelling. There are many
reasons to go the agile way. Forget about the conventional way of doing things.
Today, consumers change their mind in a flip. Therefore, you need to be ready to
adjust to such changes rapidly. Keep in mind that your ability to change will
contribute a lot to the success of your product. It determines the type of product
that you will release to the market. Of course, a product tailored to meet all the
customer requirements will highly likely perform well, too. So, it makes a lot of
sense to transform your way of managing projects. The agile method will lead
your organization to succeed.
Good luck!
Citations
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