MALL

AEONMALL HA DONG

TENANT HANDBOOK
Revision 05 / 2019
Table of Contents

1.0 INTRODUCTION ................................................................................................................................. 4

1.1 Definition ......................................................................................................................................................... 4
1.2 Terms and Abbreviations ................................................................................................................................. 5
1.3 Disclaimer ........................................................................................................................................................ 6

2.0 GENERAL REQUIREMENTS FOR FIT-OUT WORKS ................................................................. 6

2.1 Expenses .......................................................................................................................................................... 6
2.2 Approvals of Landlord ...................................................................................................................................... 6
2.3 Approval of Governing Authorities .................................................................................................................. 6
2.4 Tenant’s Representative (s).............................................................................................................................. 6
2.5 Site Measurement............................................................................................................................................ 6
2.6 Site General Notes ........................................................................................................................................... 7

3.0 DESIGN CRITERIAS ........................................................................................................................... 8

3.1 Ceiling .............................................................................................................................................................. 8
3.2 Flooring ...........................................................................................................................................................10
3.3 Party wall & Partition: .....................................................................................................................................11
3.4 Shop Front Designs .........................................................................................................................................12
3.4.1 Shop Front Door..........................................................................................................................................12
3.4.2 Emergency exit door ...................................................................................................................................13
3.4.3 Design of Shop Front: .................................................................................................................................13

3.5 Shop Front Display ..........................................................................................................................................14

3.6 Shop Front Signage .........................................................................................................................................14
3.7 Expansion Joint ...............................................................................................................................................16
3.8 Water Proofing ...............................................................................................................................................17
3.9 External Building Wall Signage ........................................................................................................................17
3.10 External Wall Signage at Glazing Areas ...........................................................................................................18
3.11 Fixtures, Cabinets, Equipment .........................................................................................................................18
3.12 M&E SERVICES ................................................................................................................................................18
3.12.1 Firefighting protection system ....................................................................................................................18
3.12.2 Air conditioning ducts (If install ducting> = 1.5m must use steel ducting , no use flexible ducting) .............20
3.12.3 Domestic water and sanitary plumbing ......................................................................................................21
3.12.4 Drainage and Grease Trap ...........................................................................................................................21
3.12.5 Kitchen exhaust hoods- Refer (INSTRUCTION FOR BBQ& HOTPOT TENANTS) .............................................26
3.12.6 Liquid petroleum gas (LPG)- Refer also Section 5.4.4 ..................................................................................26
3.12.7 Electrical services – Refer (Section 5.4 & INSTRUCTION FOR ELECTRIC PANEL)............................................27
3.12.8 Lightings .....................................................................................................................................................29
3.12.9 Telephone and data ....................................................................................................................................30
3.12.10 Floor Water Outlet ......................................................................................................................................30

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 3.12.11 Roller shutters ............................................................................................................................................30
3.12.12 Cash Registers / Point of Sales Monitoring camera system .........................................................................31
3.12.13 M&E general requirements .........................................................................................................................31
3.12.14 Others .........................................................................................................................................................31
3.12.15 Table of MEP Scope of Works .....................................................................................................................32

4.0 KIOSK GUIDELINES ........................................................................................................................ 37

5.0 REQUIREMENTS FOR SUBMISSION OF TENANT’S DESIGN ............................................... 37

5.1 Stages of Design Submission ...........................................................................................................................37
5.2 Stage 1 - Preliminary Design Submission .........................................................................................................37
5.3 Stage 2 - Final Design Submission for Fit-Out (Refer to Flow Chart No.1) ........................................................38
5.3.1. Landlord’s requirements on Tenant ............................................................................................................40
5.3.2. General Requirements ................................................................................................................................42
5.4 M&E Services Procedure .................................................................................................................................42
5.4.1. Procedure for Application of Electrical Meter by Tenant(s) .........................................................................42
5.4.2. Procedure for Application of Water by Tenant(s) .......................................................................................44
5.4.3. Application of Telephone service by Tenant(s)............................................................................................45
5.4.4. Application of LPG by Tenant(s) ..................................................................................................................45
5.4.5. Application of Chiller Water by Tenant(s) ...................................................................................................47

6.0 CONDITIONS BEFORE COMMENCEMENT OF FIT-OUT WORKS BY TENANT .............. 48

6.1 Payment to the Landlord before commencement of Fit-out Works ................................................................48
6.1.1. The Second Security Deposit .......................................................................................................................48
6.1.2. Fit-out Management Charge .......................................................................................................................49
6.1.3. Utility Deposit .............................................................................................................................................50

6.2 Work Arrangement Before Commencement and During Fit-out Works By Tenant .........................................50
6.3 Indemnity and Insurance Policies ....................................................................................................................50
6.3.1 Indemnity ...................................................................................................................................................50
6.3.2 Insurance Requirements for Tenant – Fit-Out .............................................................................................52

6.4 Other Insurance Provisions .............................................................................................................................52

6.5 Relevant Governing Authority Approval Documents ......................................................................................53
6.6 Handover of Demised Premises ......................................................................................................................54
6.6.1. Site Inspection ............................................................................................................................................54
6.6.2. Demised Premises Handover Document .....................................................................................................54

6.7 Penalty for Late Completion ............................................................................................................................54

7.0 TENANT SUBMISSION CHECKLIST AND SCHEDULE............................................................ 55

7.1. Table A.1: F&B Tenant Submission Check list and Schedule ............................................................................55
7.2. Table A.2: General Tenant Submission Checklist and Schedule .......................................................................56
7.3. Table A.3: KIOSK Tenant Submission Check list and Schedule .........................................................................57

8.0 SCHEDULE OF FIT-OUT WORKS ON SITE ............................................................................... 57

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8.1 Date of Submission for Design/ Technical Specification/Authority Approval ..................................................57
8.2 Date of Commence for Fit-out works. .............................................................................................................58
8.3 Schedule of Fit-out Works for Tenant..............................................................................................................58
8.4 Targeted Dates for Authority Inspections........................................................................................................58
8.5 Last Day for Fit-out Works...............................................................................................................................58
8.6 Cleaning and Merchandiser Display Works .....................................................................................................59
8.7 Shopping Center Cleaning and Preparation Work ...........................................................................................59
8.8 Practical Completion of Fit-Out Works ............................................................................................................59
8.9 Documents to be Submitted ...........................................................................................................................59
8.9.1. General Tenant ...........................................................................................................................................59
8.9.2. F&B Tenant .................................................................................................................................................59

9.0 GENERAL PROJECT INFORMATION .......................................................................................... 60

10.0 FORMS/ APPLICATIONS (FORM 1 ~ FORM 15C) .............................................................. 60

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1.0 INTRODUCTION

This Handbook stipulated the Landlord's requirement for the Tenant and Tenant’s Contractors with regards
to commencement and construction matters, leading to the practical completion of the fit-out works on
Site.

The intention of this Handbook is to ensure satisfactory interface and administration of fit-out works with
particular regards on matters relating to site management. Any contravention of the provision herein will
constitute a breach on the Tenancy Agreement of the Tenant and the Landlord is entitled to exercise its rights
accordingly.

Tenant or Tenant’s Contractors may commence the fit-out works upon notification provided by the Landlord
either before or after the Certificate of Completion (COC) which is obtained for the project.

In this Handbook, unless the context otherwise requires, words and expression defined in the Tenancy
Agreement to which this Handbook is annexed, the following words and expression shall have the same
meaning as follows:

1.1 Definition

a) “Project” shall mean the construction of a commercial shopping center herein refer to as “AEONMALL HA
DONG” with the project title of “AEONMALL Ha Dong ”.

b) “Site” shall mean the construction site of AEONMALL Ha Dong. At Hoang Van Thu residential cluster,
Duong Noi ward, Ha Dong district, Hanoi

c) “Approved” shall mean approvals in writing issued by the Landlord or the Landlord’s representative.

d) “As described” shall mean those descriptions stated in the Tenancy Agreement and Tenant Handbook.

e) “Local Authorities “shall be deemed to include all the relevant administrative agencies as their approval
and / or consents are material to the implementation of the Fit-Out Works or anything in connection
thereof.

f) Word importing the masculine gender shall include the feminine and neuter genders and works importing
the singular shall also include the plural and vice versa where the contract requires.

g) The word “hereof”, “herein”, “hereafter””, and “hereunder “and words similar import, when used in this
Handbook shall refer to this Handbook and not to any particular part of this Handbook.

h) “Landlord” shall mean AEONMALL VIETNAM CO., LTD. bearing the address at 3rd Floor – East Office of
AEON MALL Long Bien, No. 27 Co Linh Road, Long Bien ward, Long Bien Dist., Hanoi.

i) “Tenant” shall mean the Tenant(s) and is to include his successors-in-title, heirs or personal
representatives and where not repugnant to context its servants and agents.

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j) “Tenant Representative” shall mean to include Tenant’s successors-on-title, heirs or personal
representatives, Tenant’s appointed designer and contractors and where not repugnant to the context as
its servants and agents.

k) “Main Contractor” shall mean KAJIMA-HOA BINH JOINT VENUTRE, or its nominee and include its
successors-in-title, heirs or personal representatives and where not repugnant to the context as its
servants and agents.

l) ”Landlord’s Consultant” shall mean to include Landlord’s successors-on-title, heirs or personal

representatives, Landlord’s appointed designer and contractors and where not repugnant to the context
as its servants and agents.

m) “Fit –out Works” shall mean works, modifications, alteration, and/or repair conducted by the Tenant
during Tenancy Term to the Demised Premises in accordance with the Tenant Handbook, this Tenancy
Agreement and the related laws.

n) “Tenancy Agreement” shall mean the agreement entered by and between the Landlord and the Tenant
for the tenancy of demised premises at the Project.
o) Unless otherwise provided in this Tenant Handbook, the capitalized terms, words and phrases shall have
the respective meaning as specified in the Tenancy Agreement.

1.2 Terms and Abbreviations

The following abbreviations shall have the meaning hereby assigned to them:

Landlord AEONMALL VIETNAM CO., LTD.

Mall Operations AEON DELIGHT (Vietnam) CO., LTD.
Main Contractor KAJIMA-HOA BINH JOINT VENTURE
Interior Designer SEMBA VIETNAM CO., LTD.
Tenant Coordinator PLANET DESIGN AND CONSULTING VIETNAM JSC
Subcon Fit-Out Contractors of Tenant
M3 Cubic Meter
M2 Square Meter
M Meter
mm Millimeter
FFL Finished Floor Level
FCL Finished Ceiling Level
RC or rc Reinforced Concrete

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1.3 Disclaimer

We trust the Tenant Handbook has been helpful and useful for you as guidelines that assist you in planning
for your new retail business within AEONMALL Ha Dong. The process involved to get you to a successful
completion of the fit-out work, comply with design guideline and to assist you and your design team to
maximize your merchandise exposure, to enhance the character of your merchandise zone and to streamline
the Fit-Out process.

Should any discrepancies arise, Tenant has to clarify with Landlord immediately. For matters involving
technical issues, Tenant is to seek its own professional advice.

2.0 GENERAL REQUIREMENTS FOR FIT-OUT WORKS

2.1 Expenses

Tenant shall fully responsible for the expenses incurred due to the Fit-out Works, unless it is specifically stated
that the Landlord shall provide, otherwise the Tenant shall be responsible for all the expenses thereof.

2.2 Approvals of Landlord

Tenant shall submit the design of the Demised Premise to the Tenant Coordinator for the approval before any
commencement of the Fit-out Works on Site (Refer Section 5).

2.3 Approval of Governing Authorities

a) Tenant shall comply with all requirements of the relevant Governing Authorities and approved Codes of
Practice.

b) Tenant shall submit and obtain approvals from all relevant Governing Authorities for the Fit-out Works
and shall carry out all the procedures leading to the approvals.

c) Approval of Design by the Landlord may not be deemed to mean acceptable by the Governing Authorities
or vice versa.

2.4 Tenant’s Representative (s)

a) Tenant shall appoint one (1) or more of the following: Architect, Designer, Engineers, etc. who are
registered to practice in Vietnam for the purpose of design, submission, administration and whatever
connected therewith the Fit-out Works.

b) The above list of personnel shall be submitted to the Landlord for approval.

2.5 Site Measurement

a) Drawings issued by the Landlord are extracted from information supplied by Landlord for reference and
a base to survey site existing before proceeding Tenant work. The Landlord will not be held responsible
for any deviation of the information from the existing site condition.

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b) The Tenant’s designer, contractor must verify all dimensions and services subject to final measurement
before commencing design and preparation work. Discrepancies must be reported immediately to the
Landlord before proceeding. No claim shall be made against to Landlord in relation to drawing & site
condition.

c) Actual measurement on site shall be made by Tenant’s Fit-out Contractor before the commencement of
Fit-Out Works.

2.6 Site General Notes

a) Prior to the commencement of Fit-Out Works, Tenant shall submit to Landlord all Approved Fit-out
Construction Drawings with complete attachment as follows:

• Approval Form with complete information issued by Aeon Delight and Tenant Coordinator
• Complete design drawings approved by Landlord (A3 size)
• Work Schedule
• List of Personnel (Refer to Form 7A)
• Schedule of Deliveries (Refer to Form 7B)
• Application forms for Overtime Work, Lift Usage, etc.

b) All modules such as cabinets, equipment, display et al. after installation or fixing must be properly covered
by any colorless polyethylene sheet to protect from dust and damages. Transparent polyethylene sheet
must be used for the purpose of inspection.

c) No sharp edges will be allowed on cabinets or any modules to avoid injuries.

d) No protruding installed object must be made that may cause unsafe condition.

e) During painting works, floor finish tiles should be covered by paper or plastic sheeting to avoid spillage
and splatters on the floor.

f) Tenants or Tenant’s Representative shall submit a Request for Final Inspection to Landlord.

g) After the completion of the Fit-Out Works, Tenant are responsible for the submission of complete As-built
drawing to Landlord for review and approval prior to submission.

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3.0 DESIGN CRITERIAS

In the event the Fit-out Works require any interference with the structure of the Center or the Demised
Premises or to any service facilities (including but not limited to ceiling, wall, dry wall, floor) the Tenant must
first obtain prior written approval from the Landlord and then pay the Landlord the full costs arising from
that works, and bear all risks therefrom.

3.1 Ceiling

a) Ceiling at Common Area

- Ceilings at Landlord's Common Area are of Gypsum Plaster Board.

- Light fittings, diffusers, sprinkler heads, etc. are located within the ceiling area and are arranged in
a regular manner.

- Controlled Clear Ceiling Height for Landlord's Common Area (typical):

• 1st Floor 4,200 mm from FFL

• 2nd ~ 3rd Floors 3,800 mm from FFL
• 4th Floor 2,700 mm from FFL

b) Ceiling at Tenant’s Demised Premises

- Soffit slab with bare concrete condition to receive finishing ceiling from Tenant at its own cost.

- Ceiling type and materials: Suspended Gypsum Plaster board Ceiling complete with access panels for
future M&E maintenance works. Suspended ceiling with exposed ceiling "T" is not permitted.

- Exposed ceilings can be accepted with painted finishing works except fire-fighting piping and gas
piping system, fire alarm conduit pipe, main CB, MCCB box and cable ladder/Trunking and location of
tendons/recessed electrical wire… which is marked on landlord soffit slab. Exposed ceiling design
proposal must be approved and to ensure the aesthetics is to be guaranteed.

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 Example of marking of Tendon location on Landlord ceiling.

- Ceiling with expansion joints shall be provided with Landlord’s approved type of expansion joint
system. (Refer to Drawing - Expansion Joint Details (05 sheets) in Design Guidelines).

- Access panels: Ceiling access panels of minimum size 600mm x 600mm MUST BE provided below all
the M&E valves such as air-conditioning device points, FCU units, control valves, stop cock, elbow
bent for floor trap, volume damper (VD), fire shutters as specified in the drawing and others which is
required for periodical servicing and maintenance by Tenant.

600mm x 600mm
ACCESS PANEL

- Ceiling Hanger: Ceiling hangers which attached to the M&E services are STRICTLY NOT ALLOWED.
Inspection shall be carried before ceiling board close up. Tenant shall arrange for the Inspection with
Tenant Coordinator and Landlord when work is ready. Any ceiling close up without the
rectification works and inspection will be at Tenant’s own responsibility as the finishes may need to
be dismantled to redo.

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 - Materials shall comply with fire rating requirement of the Authority.

- Ceiling Height for Tenant’s Demised Premises (typical):

Tenant’s Controlled Ceiling Height:

Floor Level Tenant Controlled Ceiling Height

General Tenant 4200mm from FFL

Cosmetic zone 4200mm from FFL
1 st Floor
F & B Tenant 4200mm from FFL
Kiosk Tenant 4200mm from FFL
General Tenant 3800mm from FFL
2 nd Floor F & B Tenant 3800mm from FFL
Kiosk Tenant 3800mm from FFL
General Tenant 3800mm from FFL
3 rd Floor Food court 3000,3550mm from FFL
Kiosk Tenant 3800mm from FFL
4 th Floor Cinema Tenant Depend on Tenant design

3.2 Flooring

a) Flooring at Common Area: Common Area is finished in compressed homogeneous tiles.

b) Flooring at the Demised Premise:

i) Floor completed at bare concrete slab, to receive Tenant finishes.

ii) Flooring shall be installed by the Tenant at its own cost. Refer also Scope of Works in Design
Guidelines.

iii) Flooring shall include the base and the finishing materials.

iv) The finish floor level of the Demised Premises shall match the Common Area finish floor level
immediately outside the Demised Premises. If any gap is created, appropriate measures should be
taken and obtain Landlord approval prior to any installation of floor finishing.

vi) Hacking to reinforced concrete (RC) structure such as columns, beams and slabs are strictly NOT
PERMITTED. The minor chipping shall be limited to cement mortar floor screed. Permission and
approval must be obtained from the Landlord and Main Contractor before carrying out any hacking
or coring works on RC structure.

vii) Floor expansion joint cover and drain gutter at slab soffit will be provided by Main Contractor.

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 viii) Raised Floor Kitchen for F & B Tenant

Tenant must install raised floor system for wet areas inclusive of waterproofing membrane /
compound compliance to the approved method statement submitted by Tenant and all designs
should be confirmed by Landlord. Tenant must install floor gutter drainage not just floor trap only
at wet areas.

The maximum allowable concrete raised floor thickness is only 100mm, if Tenant wishes to raise the
floor level by more than 100mm, Tenant is allowed to use only approved type of Styrofoam.

ix) All Floor Units – where clean out is required, Landlord will provide clean out cover. Tenant is to install
at its own cost.

x) Grease Interceptor – F & B Tenant

All kitchens must be provided an authority approved type of grease interceptor(s) and shall be
installed on structure slab and below dish wash basin, sink counter or any other area. Flow rate and
grease trap capacity shall be indicated in the submitted M&E layout plan. Drain pipe must connect
to grease interceptor with “T” connector from the side for maintenance purpose later.

All floor discharge outlet in kitchen area shall be installed with approved type of removable
strainer or filter in order to prevent any solid waste from being discharged to the main drainage
system.

Proper waste water collection sumps or scupper within the kitchen area shall be provided.

xi) Acceptable Finishing Materials: Materials shall be of durable, high quality, complies with safety
standard, loading restrictions (see table below) and may include:

• Marble or either approved stones.

• Ceramic tiles.
• Wooden strips.
• Resilient sheets or tiles (vinyl or rubber base only).
• Carpet. (subject to approval )

Floor Level Loading Restrictions: (Loading Drawing will be Issued to Tenants)

F&B Determined Sales Areas

400 kg/m2 for live load 400 kg/m2 for live load

3.3 Party wall & Partition:

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a) Party Walls and Columns: Party walls and columns in Demised Premises are at bare to receive Tenant’s
finishes.

b) Partition :

i) The partitions shall be installed by Tenant at its own cost and subject to the approval of the Landlord.
Aerated Lightweight Concrete (ALC) block or dry wall partitions are acceptable materials to be used.
No clay brick/ sand brick wall is allowed.

ii) Acceptable Partition Finishing Materials.

• Plastic laminates or wood veneer sheets

• Marble or ceramic tiles
• Fabric or vinyl coated wall covering
• Paint, stain or textured coating

iii) Partition materials shall have acceptable combustibility, flame spread and smoke develop drafting
and shall comply with the relevant Governing Authorities and the requirement of the By-Laws.
iv) In any case which expansion joint is required on wall, Main Contractor will provide and install. All to
comply with the Landlord’s approved type of construction joint system (Refer to Design Guidelines).
c) Hanging on Party wall: All shelves or hanging items MUST be supported by independent frame and NOT
affect to party wall directly.
d) Party wall at kitchen area:
- In case building’s existing wall at kitchen location is gypsum board, the tenant MUST tile the stainless
steel sheet from 100mm under the kitchen counter top to 1200mm height.
- Separated ALC wall with 1500mm tiles finish MUST BE provided by tenant to prevent damage Party wall.

3.4 Shop Front Designs

3.4.1 Shop Front Door

a) General Area - Sixty percent (60%) or more of the total Tenant front area should be
allotted for full opening

F & B Area – Sixty percent (60%) or more of the total Tenant front area should be
allotted for full opening
In case the Tenant cannot meet the required percentage of the opening due to the characteristic of
services, the Tenant should discuss with Landlord regarding this issue and get approval.

b) Main entrance doors access to Tenant’s lot shall be installed by Tenant at its own cost. However, in the
interest of the building, design of such installation shall be approved by the Landlord before installation.

i) All doors should be opened inside the Demised Premises to avoid accidental collisions with customers
using the Common Area.

ii) Not allow for any door accessed from kitchen directly to Common Areas of building (for F&B Tenant)

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3.4.2 Emergency exit door

Shall be installed by Tenant at its own expense, if applicable.

3.4.3 Design of Shop Front:

i) All Tenants:
- Refer to Design Criteria: General Tenant and F & B Tenant.
Notes:

• For Tenant Lots with expansion joint at Shop Front, Refer to another drawing (If any).
• All Tenant shop front signage could be allowed to exceed up to 100mm from lease line.

ii) In the event that the Tenant is unable to accept the typical designed Shop Fronts, the Tenant may
install the Shop Front within the lease line at own cost. Under such circumstance, the approval from the
Landlord is to be obtained and the followings shall be applied:

a) The Shop Front may be designed to meet the corporate image of the Tenant and it has to comply
with all the relevant Governing Codes, particularly with regards to safety regulation.

b) Shop Front construction shall be extended from the floor to the ceiling and shall be braced
to the structural of it above. Note that the Shop Front shall not be mounted directly on to the
down hung wall provided by the Main Contractor but instead of the Tenant shall erect own
structural supports for the said purpose. The Shop Front shall abut and be sealed to the
adjacent structure.

c) Opaque materials where proposed shall be carefully balanced with transparent materials.
Maximum use of clear glasses is encouraged and in this respect, approved tinted glasses may be
used to acquire some opacity if required.

d) All floor automatic floor hinges where required shall be recessed to flush into the floor and shall
be within the lease line only.

e) All ironmongery of fire doors shall be similar to those approved for used by the Building architect.

f) Swing doors shall not swing outward beyond the lease line but shall swing inward and safety
glasses shall be used in compliance to the requirements of the Authorities and manufacturer’s
recommendation.

g) The Tenant as far as possible shall maintain an "Open" Shop Front for the entire width of the
Demised Premises and in this respect, the followings shall not be used unless are duly approved
by the Landlord:
• Curtain, drapes, blinds or any other shielding devices.
• Simulated materials or plastic laminates which are not of solid color core.

h) Motorized shutter shall be provided with alternate power supply from external plug in source.
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 i) All of the Design of Tenant Shop Front is not allowed to hindrance the performance of General
Smoke Curtain and Fire Shutters, exit way, etc…of Building.

3.5 Shop Front Display

The Shop Front and the display area at lease line area shall be subject to close security in every detail by the
Landlord. Tenant shall submit the preliminary brief descriptions on the Display Intent and Shop Front Layout,
including flexibility of the arrangement, the reflecting merchandising display and the management
philosophies. In addition, display with greenery is highly recommended to meet the Mall greenery concept.

a) Glass panels - Front: All front facade glass panels are to be tempered glass complete with Safety film
- S70.SH7CLARL (3M) or laminate glass with thickness subject to structural calculation and to the
height and width of the designed Shop Front and should comply with the safety barrier standard
requirements. Skirting material (minimum height 60mm height from FL) shall be installed on own
decoration by Tenant.

SHOPFRONTS/ INTERNAL PARTITIONS WITH UNFRAMED SIDE EDGES

HEIGHT OF GLASS MIN. STANDARD NOMINAL

(span) THICKNESS (mm)
(m)
h  2.0 10
2.0 < h  2.6 12
2.6 < h  3.0 15
h > 3.0 Require specific design subject
to Landlord’s consent

- All glass partition/panel must have certification of Safety Glass and supplier’s invoice for safety film
3M. If there are more than two panels align same direction continuously, Tenant must apply glass fins or
other method of support; no sharp edges shall be allowed. Due to location of some glass partitions,
Landlord might provide guard rail with Tenant own expense.

b) Window display - All the Tenant glass sash window display shall occupy the entire length and
height of the glass sash with the minimum depth of 600mm for 1F, 2F & 3F.

c) The distance of front facade glass panels with lease line must be more than 20mm.

d) Lightings - Refer Section 3.12.7 for guidelines.

3.6 Shop Front Signage

a) Locations of signage are indicated in the Shop Front design in the attached drawing. Tenant is to install
all the signage only within the designated areas.

b) Approved signs and graphics designed by the Tenant shall be installed at Tenant’s own expenses.
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c) The following conditions shall be applied to all the signage:

i) Types of Signage

Signage shall be limited to Tenant’s trade name and logo only.

ii) Two (2) or more Elevations of Shop Front

Only one (1) major signage shall be permitted for the Demised Premises. For Demised Premises with
two or more elevations of Shop Fronts, a second or other signage may be allowed by the Landlord.

iii) Local Ordinance

Signage shall be made to comply with the Local Sign Ordinance requirements and approvals are to be
obtained from the relevant Governing Authorities by the Tenant, if necessary.

iv) Non-illuminated Signage

Non-illuminated signage will only be allowed in certain circumstances and it is totally at the discretion
of Tenant’s Representative for a high degree of imaginative design to be exhibited for non-illuminated
sign. Note that the approval is subject to Landlord.
Non-illuminated signage shall be contained within the signboard and may consist of materials listed
below:

• Silk-screen, printed, etched, golden or silvery leaf of letter or logo

• Mirror, porcelain, enamel, chrome, brass, copper and dimensional object may be used.

v) Self illuminated Signage is required for most of tenants

• Illuminated signage and logos designed, approved and install are only allowed to be switched
on during the operation hours of the Shopping Center and shall be controlled by time
switch or time clock connected to Tenant’s power supply.

• Illuminated sign boxes with LED light will only be permitted if created with a high degree of
imagination and in three dimensions effect.

• Exposed luminous tubing shall have a maximum diameter 12mm and a maximum 30Amp
operating current No exposed live electrical wire or components are permitted. Extra safety
precautions are necessary.

• Power requirements shall be adapted from the Tenant’s electrical power panel.

vi) Suggested Types and Formats of Signage

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 • Individual laser cut or timber fix embossed signs or protrude sign and illuminated from above
with metal outrigger lights.

• Individual internally illuminated letters with deep returns, recessed or semi-recessed letters.

• 3-dimensional graphic embellishments, individually and internally illuminated all mounting

attachments must be sleeved to concealed fastening devices.

• Single line neon used to highlight forms, informative fashion or as decorative illumination
to individual letter(s) or logo(s).

• Shop names applied to Shop Front glass must be etched, sand-blasted or gold leaf on the Tenant’s
side of the Tenancy Lease Line is used in decorative manner.

vii) Non-permissible Items

• Exposed ballast, transformers, conduits, tubing raceways and wiring.

• Exposed mounting devices, signage manufacturer names and labels as required by the Rules and
Regulations
• Plastic box- illuminated sign.
• Materials: Cloths, paper, cardboards or other combustible materials.
• Stickers or decals.
• Flashing, moving or rotating, and noise-making signage.
• Advertisement, promotional materials, and charge card signs are to be treated separately.

viii) Exception of Section 3.11.7(c) (i) - to be placed or displayed within the tenancy lease line.

• Approved menu card displayed in front of restaurants

• Approved "On Sale" or "Special Promotional" signs
• The above shall be mounted on approved display stands.

3.7 Expansion Joint

a) All floor, wall and ceiling finishes which are to be constructed over the expansion joint shall be
terminated and provide with a moveable joint along the expansion joint for expansion movement and
not to affect and damage the finishes installed (Refer to Drawings – Expansion Joint Details in Design
Guidelines).
b) No permanent fixture installed over the expansion joint is allowed as it will incur damages when
expansion occurs.

c) Only finishing cover to expansion joint will be provided and installed by main contractor. (Refer to
Drawings – Expansion Joint Details in Design Guidelines)

d) Tenant Shop Front with expansion joint has to refer to the attached Expansion Joint Detail (in Design
Guidelines) with the concept of providing with a moveable joint along the expansion joint for expansion
movement.

Page 16
e) Water proofing laid over expansion joint is not allowed.

f) Any MEP at expansion joint should be provided proper flexible material to avoid any unforeseen damages
to MEP system. Tenant is requested to obtain approval from Tenant Coordinator.

3.8 Water Proofing

a) Food & Beverage (F&B) Tenant lots shall install raised floor with height less than 300mm with maximum
concrete slab thickness of 100mm designated for kitchen and wet areas shall apply proper waterproofing
treatments. At least 48 hours Ponding test must be carried out by Tenant and inspection MUST BE carried
out by Tenant and witnessed by Landlord's Representative and Tenant Coordinator, shall be rectified to
the satisfaction of witness if found necessary. Reports and photos are required to submit to Tenant
Coordinator for records keeping purposes.

b) A 10 year warranty for the water proofing treatment shall be provided. Detailed layout for water proofed
areas and warranty certificate to be submitted to Tenant Coordinator for record purposes. The water
proofing treatments and product used shall be approved by the Landlord and ease to control and
monitoring of such treatment for the whole building.

c) For General Tenant which are using water (tapping water from the water inlet) at the Demised Premises
MUST apply the above same.

d) Material for backfilling must be styrofoam and topping with RC structure (maximum 100mm thickness),
total thickness of raised part is 300mm.

e) Tenant to submit their check list for water proofing completed with photos, and certificate from Tenant’s
own contractor. Inspection shall be carried out by Landlord before back filling as per agreed schedule.

f) Any floor finish constructed without the ponding test and inspection will be at Tenant’s own responsibility
as the finishes may need to be dismantled to redo.

g) Any water leakage in future and damages directly or indirectly incurred due to the water leakage shall be
fully borne by the Tenant.

h) In this content, the Landlord is not responsible for the water proofing system applied by the Tenant.

3.9 External Building Wall Signage

a) Overall design:

• Tenant MUST submit the design to the Landlord for approval before installation.
• Limited to wording for Tenant’s trade shop name and logo only.

b) Authority approval: Signage design shall be made to comply with the Authority Requirements and Tenant
shall get design approvals from the relevant Governing Authorities at Tenant cost, if required.

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3.10 External Wall Signage at Glazing Areas

a) Overall size: The overall size shall be determined by the Landlord.

b) Structural loading: Tenant is to submit the structural loading for technical checking before installing.

c) The Signage shall be hung down from the soffit of slab only. Tenant shall ensure that all method of
installation is safe and complies with the Building Code.

d) Any signage is required to have certain distance to the existing glass façade

e) Overall design

• Tenant MUST submit designs to Landlord / Tenant Coordinator for approval before installation.
• Limited to wordings for Tenant’s trade shop name and logo only.
• Length of transformer casing is limited to length of the words and not allowed to protrude
out.

f) Authority approval

Signage design shall be made to comply with the authority requirements and Tenant shall get design
approvals from the relevant Governing Authorities at Tenant cost, if required.

3.11 Fixtures, Cabinets, Equipment

- No installation of the above should obstruct the hose reel cabinet, fire escape routes / doors and MEP
maintenance doors and common way to building facilities.
- Reuse of fixtures, furniture, equipment etc. are not allowed.

3.12 M&E SERVICES

3.12.1 Firefighting protection system

a) Up right sprinklers including pendant plugged off branch and range pipes are provided by the Landlord.
For ease of coordination with FFD inspection and certification, pendant and pendant range pipe works
shall be done by nominated sub-contractor. All cost involved for the design, installation, testing,
commissioning and authority submission on inspection shall be borne by the Tenant. In case the sprinkler
system have been commissioned (pressurized) all incidental cost involved to facilitate the installation
of pendent sprinkler shall be borne by the Tenant, these cost shall be for releasing system water and re-
pressurized back the system. Any room inside Tenant lot have wall up to ceiling need to install Sprinkler
heads and smoke detectors according FF regulation. All installation shall comply with FFD requirement.
Up right sprinklers head are K5.6 pressurized, pendent sprinklers should be installed type of K11.2
pressurized by tenant.

Page 18
SMOKE
DETECTOR

SPRINKLER SPRINKLER
INSTALLED INSTALLED
UPWARDS DOWNWARDS

DUCT

SAMPLE IMAGE SHOWING SPRINKLER INSTALLED UPWARD AND DOWNWARD

b) All Tenants shall supply and install fire extinguishers arising out of the design of the Works and to ensure
that the servicing and certificate renewal of the said fire extinguisher be carried out accordingly as
required by the authority.

c) The Food & Beverage (F&B) Tenant shall supply and install heat detector & Pendant sprinkler head
93DEG in the kitchen by its own cost.

d) The Tenant shall provide fire extinguisher where applicable and required in the Premise (If any) at Tenant
costs.

e) Any additional statutory requirements arising out of the design of the Works shall be designed and
installed by the Tenant at its own expense.

f) Since the smoke detecting system is provided to all premises, the Tenant is strictly reminded to ensure
that the smoke detector is not blocked by any material and shall be free from any other object within a
distance. Any room inside Tenant lot have wall up to ceiling need install to Smoke detector.

g) Provision for tripping of kitchen ventilation and LPG system must be provided in F&B Kitchen Fire
Protection System.

h) LPG system must be provided with shut off valve which is to be tripped automatically by gas detector to
cut-off the LPG supply during gas leakage.

i) Tenant shall get design approval for the system from Landlord & Authority before any Fit-out
preparation.

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j) Permission of FF for Tenant lot is applied by Landlord due to the operational efficiency. In principle,
Permission of FF should be applied by each Tenant lot. Therefore Landlord shall not be responsible for any
result.

** Note: All fire extinguishers, CO2 bottles must get qualified certificate from authority.

3.12.2 Air conditioning ducts (If install ducting> = 1.5m must use steel ducting , no use flexible
ducting)

a) In general, the main air-conditioning ducts shall be provided till the Tenancy Lease Line/ Shop Front by the
Landlord and Tenant shall installed its own branch ducts, droppers and diffusers at Tenant’s own
expenses.

LANDLORD’S
MAIN DUCT

TENANT’S SCOPE
(chamber, ducting
accessories)

TENANT’S SCOPE
(grilles, diffusers,
accessories)

SAMPLE IMAGE SHOWING SCOPE OF AIRCON DUCTING WORKS BY LANDLORD AND

TENANT

b) For Food and Beverage (F&B) Tenant, chilled water tap off point completed with BTU meter will be
provided by the Landlord and High Delta T-10°C FCUs, Chiller galvanized steel piping, Ducting… shall be
installed by Tenant after the tap off point [Refer to Section 9.1 (5)&(6)]. Flexible joint MUST be installed
at the tap off point. Tenant shall be responsible for the maintenance of FCUs at its own expenses. FCUs
unit with High Delta T-50C & black steel pipe are not accepted.

c) Tenant must do the flushing of their own pipe before connecting the chiller pipe to the main point.

d) Meter reading is to be carried out by the Landlord.

e) Tenant shall use the BTU meter when necessary.

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f) The 25 degree Celsius of room temperature has been considered for this building but the temperature
may subject to some tolerance due to fluctuation of cooling demand, during emergency situation and
during scheduled maintenance situations.

g) Air-conditioning duct works to be installed by the Tenant shall start from predetermined capped points
at the designated location. Tenant is required to install the test hole on ducting work for checking of the
capacity when necessary.

h) The approved type of diffusers and grilles shall be used as the minimum requirement would be licensed-
made type and to suit the ceiling pattern.

i) Some big tenant shall provide return air grilles at the approved area.

j) For Food and Beverage (F&B) lots, kitchen exhaust and fresh air system in the Premises shall be designed
and installed by the Tenant at its own expense. The Tenant may make use the common main kitchen
exhaust duct where already made available by the Landlord for connection to the internal duct. Tenant
is NOT allow to install booster fan at Kitchen Exhaust duct.

For tenants have kitchen at the service tables MUST install ducting pipes (galvanized sheets) at the service
tables.

k) Any additional requirement other than as provided in the base building design shall be designed and
installed at the Tenant’s expense and to be approved by the Landlord.

l) The Tenant must conduct air-balancing to the individual air outlet on the air- conditioning installation
so as to ensure that the air flow is equally distributed within the Premises. The Landlord shall not be liable
for non-performance of the system due to the failure to carry out a proper air-balancing.

3.12.3 Domestic water and sanitary plumbing

a) The Landlord's provision for domestic water supply to the designated Premises is terminated inside the
Premises. Pipe works and fittings beyond the terminated line shall be designed and installed by the Tenant
at its expense. Domestic water supply pipe need to Pressure test, before connect to Landlord’s Pipe.
Landlord provides the domestic water supply of [1kg/㎠=0.01megapascals] pressure as national standard
of domestic water supply.

b) Where hot water is required, the Tenant shall design and install the hot water system at its expense and
to get approval from the Landlord on the location of boiler.

c) Water meter is provided by Landlord and must be installed by Tenant not higher than 1.50 meter from
FFL.

3.12.4 Drainage and Grease Trap

a) Landlord provide the drain pipe of 100A until drainage connection point in tenant leasing area.

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b) The Tenant is responsible to ensure that any kitchen discharge/waste shall be directed to the grease
interceptor provided at Tenant Cost prior to the final discharge to the sump.

c) Tenant should install cleanout before drainage connection point.

d) Tenant shall take all precautions not to throw rubbish of any kind or construction debris into the floor
trap or sump.

e) The grease trap shall comply with the attached document A, installation at Tenant`s own cost. (Refer to
picture below & guidance for capacity for grease trap detail and installation)

f) In case the Tenant will not use the drain inside the Tenant`s Demised Premise, Tenant should not remove
the markings to indicate the location of drain points for future use.

g) General Tenant : Tenant shall install approved type floor grating to floor outlet and at Tenant`s own
expenses.

h) Food & Beverage (F&B) and Service tenant : Proper scupper drainage system shall be constructed by
Tenant to collect all waste water and connect to an approved type of interceptor c/w chemical auto
dosing pump must be installed by Tenant at its own expenses. The treated waste water shall then be
discharge to the central waste drainage system by connecting a provided floor outlet(s). A removable
solid waste strainer shall be included in the grease interceptor by Tenant.

i) Food & Beverage (F&B) Outlet with Raised Floor : Tenant MUST install scupper drain, grease interceptor
and filter before discharge to the main waste water stack pipe at own expenses (Refer to Sample Image
of Stainless Steel Grease Interceptor and Hair Trap).

j) The grease trap shall comply with ASEAN standards, installation at Tenant’s own cost. (Refer to picture
below & guidance for capacity for grease trap detail and installation).

k) For concealed pipe, all joints must be fully welded and no coupling is allowed.

l) Proper heat insulation must be installed for hot water pipe. Water pipe used must be polypropylene
random pipe (PPR), Polyvinyl chloride is not allowed to be used in Tenant area.

Page 22
 DOCUMENT A

With T-Connector

SAMPLE IMAGE OF STAINLESS STEEL GREASE INTERCEPTOR AND DIAGRAM (01)

Page 23
 SAMPLE IMAGE OF STAINLESS STEEL GREASE INTERCEPTOR AND DIAGRAM (02)

SAMPLE IMAGE OF HAIR TRAP

Shop Required Volume of Grease Trap (lit.)

No. Area Remarks
(sqm) Fast
Japanese Food Chinese Food Western & Café
Food
1 100 139 229 155 53
2 150 208 344 232 79
3 200 278 459 310 106
4 250 347 574 387 132
5 300 417 688 464 159

GREASE TRAP SELECTION FOR F&B TENANT (01)

Page 24
 Volume of Size of Grease Trap
Flow Rate Pipe Size
No. Grease
(l/s) (DN)
Trap (lit.) L (mm) W (mm) H (mm)

1 180L 0.44 50 362 300 282

2 250L 0.63 50 412 355 298
3 420L 0.91 50 600 280 440
4 480L 1.14 50 600 320 470
5 560L 1.5 80 620 360 530
6 800L 1.89 100 650 410 560

GREASE TRAP SELECTION FOR F&B TENANT (02)

Page 25
3.12.5 Kitchen exhaust hoods- Refer (INSTRUCTION FOR BBQ& HOTPOT TENANTS)

a) Tenant is NOT allowed to install booster fan into the main exhaust system.

b) All kitchen hoods must be designed to incorporate with exhaust and fresh air intake to balance the
kitchen exhaust and fresh air return system.

c) All kitchen hoods shall be provided with oil filter at Tenant’s cost.

d) All kitchen hoods shall be provided the fire damper at Tenant`s cost. Fire damper must be installed at
branch duct of Tenant’s duct. In case of Box style grease filter to be used in table stove, heat insulation
material must be installed around grease filter box.

e) Kitchen exhaust system must be tested, commissioned and witnessed by representative from Supplier /
Coordinator to ensure the actual air change in the kitchen is matching with designed factor.

f) KEA duct MUST BE used galvanized steel duct (Thickness 1.2mm or fireproof material) with insulation of
rockwool thickness 50mm.

g) About kitchen OA and EA, obey the following attached document B.

DOCUMENT B

3.12.6 Liquid petroleum gas (LPG)- Refer also Section 5.4.4

Page 26
a) In general this will apply to Food and Beverage (F&B) Tenant and so on. Low pressure Meter will be
provided by the Landlord and the Tenant shall at its own expense install the branch pipes after the meter
to suit their layout. LPG system must be provided with shut off valve which is to be tripped by gas detector
to cut off the LPG supply during gas leakage. The Ability of the Gas pressure is [0.028kg/㎠]. If high
pressure gauge is required, it shall be at Tenant own expense and should inform the LPG Gas Nominated
Contractor three (3) months in advance prior to installation. LPG pipe need to Pressure test, before
connect to Landlord’s Pipe. The connecting point of LPG Gas hose must be certainly connected each
equipment. LPG Gas Nominated contractor must confirm quality of All connecting point.

b) One (1) LPG detector shall be supplied by Landlord’s expense. any other additional detector shall be
checked and confirmed on drawing and installed at Tenant’s own cost. Fire alarm signal to shut off gas
supply shall operate in parallel to gas leakage shut off and all cost incurred shall be borne by Tenant.

c) LPG works shall b e under Landlord provision but cost to be borne by Tenant. Works of final
connection to Tenant’s kitchen equipment shall be done by nominated sub-contractor under the same
package.

d) Approval To Install (ATI) and Approval To Operate (ATO) from relevant authorities such as shall be
obtained by Main Contractor before LPG supply can be turned on by the Main Contractor (Refer to
Section 5.4.4). A copy of the approval letters shall be forwarded to the Landlord and the Tenant for
record purposes.

e) Main LPG pipe before the tap off point or gas meter are strictly NOT ALLOWED to be altered or re-
routed as it may have been fully tested and fully pressurized with LPG gas, gas with approval certificate
of LPG Authority. Any loss and damages incurred to the Landlord and any claim by other third parties
SHALL BE FULLY RESPONSIBLE BY THE TENANT if caused by the unauthorized alteration as mentioned.

f) Tenant MUST remain exposed LPG pipe inside their premises by not close ceiling or use perforated
ceiling at location of either main LPG pipeline go through or new setup pipeline inside their premises.

3.12.7 Electrical services – Refer (Section 5.4 & INSTRUCTION FOR ELECTRIC PANEL)

a) The TPN (three phase) isolator will be provided by the Main Contractor during the handover of Demised
Premise and it will be installed above the ceiling level. All works including connection from isolator, DB,
socket, lighting fixtures / fittings, etc, ... will be done by Tenant at its own expense.

b) Tenant is to tap off the wiring from the isolator and an access panel shall be provided by Tenants in their
ceilings.

c) Tenant should install its own DB (Distribution Board) for their electrical system. 30mA Residual Current
Breaker should be installed to detect earth leakage current in each Tenant’s area (Refer to Section 3.12.15
- Table of MEP Scope of Works). Inserted Earth Leakage Relay and Shunt Trip at the main MCCB have
capacity from 3P, 50A of tenant DB are required for all F&B and anchor tenant. General tenant is required

Page 27
 to install ELCB at all the socket locations. 1 (One) bundle must be less than 6 (Six) cables and installed
insulation.

Earth Leakage Relay Shunt trip MCCB with Shunt Trip

The color coding should be as follows: (Phase connection – RED/YELLOW/BLUE, Neutral connection
BLACK, Earth connection – GREEN & YELLOW). Sub-circuit’s earth cable is laid and terminated from outlet.
All socket outlets shall be tested by ring main tester.

d) Wiring shall be installed using G.I conduits or PVC conduits only. For exposed type wiring, should use
galvanized conduits. All cables should be MEGA OHM test and submitted to Landlord before connect to
equipment ( lighting , Socket, Machine … ) ( refer picture)

Wiring shall be installed on the 'loop in' basis and joints between terminal points ARE NOT permitted. A
maximum of three conductors only shall be connected to any one terminal. Cable termination to DB and
outlet / light is secured and tightened.

e) Tenant MUST submit Endorsed Electrical Single Line Diagram including the total load demand, Electrical
Technician Certificate before commencing fit-out works.

f) Emergency Lighting, EXIT sign and Fire Alarm sign are provided by the Landlord in Common Areas as in the
building design to statutory requirement.

g) The Tenant shall install emergency lights at the ceiling of the Premises at his expense.

h) Additional requirements arising out of the design of the Works shall be provided by the Tenant at its own
expense. Such as Emergency Lights, EXIT Signs and Fire Alarm Sign shall be of self-contained type.

Page 28
3.12.8 Lightings

a) Ambient lightings in the Demised Premise shall be incandescent in quality although for the reason of
energy conservation, LED lighting and or fluorescent light may be used.

b) Lightings in the Premise shall be subject to the approvals and the designed load shall be within the
permitted electrical load. The dismantling shall be at Tenant’s own expenses.

c) Lighting shall comply with the following criteria's:

c.1) Lightings for Shop Front

• Shall be glare-free, fully recessed, incandescent wall washers or down lights, mounted
behind the Shop Front.
• To be provided by Tenant at Tenant’s own expenses.

c.2) Illumination of lighting

• Tenant is to provide a high level of incandescent illumination within the shop front display.
• The illumination of lightings are as below:
- 500 Lux or more, and 3000K to 4000K are recommended for Retail and Service
- 350 Lux or more, and 2500K to 3000K are recommended for Food & Beverage

c.3) Display Case

• Shielded warm white colored bulbs or tubes shall be used and adequately ventilated.

c.4) Spotlight
• Where spotlights are required, energy saving types are encouraged.
c.5) Exposed Light (those permitted for signage)

• Shall be mounted to be avoids direct or reflected glare into the Landlord's Common Areas.
• Only extremely low intensity is permitted where it is fundamental to the lighting design.
• Fluorescent fixtures at Shop Front display area shall be concealed by parabolic diffusers.
• Rapid flashing is not permitted.

c.6) Additional Ceiling Lights

• Baffled or concealed fluorescent tubes where used shall be of high standard.
• Ceiling mounted, flexible track lighting is encouraged.

c.7) Restaurants, Cafes, Bars, etc.

• For special merchandising areas where lighting is required to create the desired
atmosphere, special approval are required from the Landlord.

Page 29
 c.8) Non-permissible item
• Exposed wiring, conduit, junction boxes or electrical powering components for lightings.

3.12.9 Telephone and data

a) Landlord will provide lines until tag points. Extra cables will be provided above ceiling on Demised Premise
to be connected by Tenant until his distribution panel during the Fit-out works. Extra cables can be
requested to Landlord at Tenant’s cost.

b) Tenant is advised NOT to use ADSL system for internet use. Landlord will provide one (1) fiber optic cable
with 04 cores inside for high-speed internet use and one (1) telephone cable with 04 pairs inside for
telephone use.

b) Tenant shall directly apply connections to telecom companies VNPT, VIETTEL and FPT, as appointed by
Landlord and shall include all works, connection from tag points and direct application of numbers to
Telecom, Cash registers, etc. All cost shall be borne by Tenant.

3.12.10 Floor Water Outlet

a) General Tenant: Tenant shall install approved type floor grating to floor outlet and at Tenant’s own
expenses.

b) Food and Beverage (F&B) Tenant

Proper scupper drainage system shall be constructed by Tenant to collect all waste water and connect to
an approved type of grease interceptor must be installed by Tenant at its own expenses. The treated
waste water shall then be discharge to the central waste drainage system by connecting a provided
floor outlet(s). A removable solid waste strainer shall be included in the grease interceptor by Tenant.

c) Food and Beverage (F&B) Outlet with Raised Floor: Tenant MUST install floor gutter, grease interceptor
and filter before discharge to the main waste water stack pipe at own expenses (Refer to Sample Image
of Stainless Steel Grease Interceptor and Hair Trap).

3.12.11 Roller shutters

a) All Fire Rated Roller Shutters which installed at Tenant’s lot in accordance to FFD requirements to
be remained and shall not be used as security shutters.

b) Tenant could install its own security shutters for individual Tenant lot at Tenant’s own expenses.

c) Roller shutters in perforated to be in galvanized white powder coated.

Page 30
d) All roller shutters shall conceal above Tenant ceiling and using the two phase for power back-up system
(UPS) and with stop sensor.

3.12.12 Cash Registers / Point of Sales Monitoring camera system

a) Tenant acknowledges and agrees that Tenant shall install, use the POS by the Landlord .

b) Cash Register machines, credit card machines, etc. shall be provided by suitable back-up power or UPS
units (uninterruptable power supply unit) to ensure continuous service in case of power failures.

c) Landlord will provide one (1) cash register monitor camera to each Demised Premise and it shall be
installed above the Cash register location.

3.12.13 M&E general requirements

a) Landlord's Mechanical and Electrical ducts, pipes, etc. may pass through the Premises.

b) The electrical isolator, tap off points will be provided and installed by the Landlord within the Demised
Premises. All of the wiring / cables of electrical system, telephone/data system, , branch pipes of LPG,
hot / cold water supply…will be connected to the isolator, tap off points and will be fitted to suit Tenant’s
layout. All of these works shall be carried out by Tenant at its own cost.

c) All of the installation about wiring /branch pipes of LPG Gas, Hot/ Cold Water Supply …will be connecting
point to be run up to boundary line and the after tap off point to suit their layout. All of this works shall be
done by the Tenant appointed Contractor and cost borne by Tenant.

d) The Tenant shall accept these into his design and provide appropriate access panels for servicing, if
necessary. In case Tenant cannot provide access panel right at requested location due to design concept,
Tenant must provide nearest access panel c/w insulation platform above, led to requested location for
maintenance service later.

e) Testing and commissioning shall be witnessed by Landlord and Tenant Coordinator prior to final
inspection. Testing procedure and expected result are as stipulated in inspection Form (Form 11). Tenant
must advise Landlord and Tenant Coordinator in advance.

3.12.14 Others

a) For Demised Premises with double open ends, two (2) Shop Fronts are needed to be erected and Tenants
is to design in such a way that "no direct see through" from one end to another end by using internal
partition, screen, cabinet, etc. Except Kiosk and Island Tenant.

b) No exposed wiring allowable, box up for all exposed Rain Water Down Pipes (RWDPs), and other M&E
services pipes within the Demised Premises and at those area next to the building perimeter glass
partitions will be boxed up by the Main Contractor to maintain the Front Facade of the building.

Page 31
 c) Fire shutter, fire rated door or smoke curtain which installed by the Main Contractor to comply for the
fire compartmentalization shall not be disturbed and Tenant shall design to suit the conditions.

d) Demised Premises with external glazing/ glass panels:

✓ STRICTLY NO poster/ tinted film/ showcase/ partition on or covered the glass panel.
✓ STRICTLY NO kitchen equipment/ cabinet installed next to the glass as it will block the sunlight and
defeat the purpose of the design as a see-through clear glass panel.
✓ DESIGN FOR at least one (l) row of tables with chairs for the whole stretch along the glass panel of Food
& Beverage Tenant.
✓ Ceiling/ Partition frames MUST BE returned covered at glass end and painted white color.

3.12.15 Table of MEP Scope of Works

]
SCOPE OF ELECTICAL SUPPLY

NOTE :
-Isolator single phase or three phase will be provided above ceiling.
-Meter be located in DB in electric room of Landlord.
-The main breaker of DB should be designed suitable earth leaked function.

Page 32
 SCOPE OF AIR CONDITIONING (F&B tenant)

SCOPE OF AIR CONDITIONING (General tenant)

Page 33
SCOPE OF LPG GAS SUPPLY

Page 34
 SCOPE OF KITCHEN EXHAUST HOOD

NOTE :
-Tenant must install kitchen hood with grease filter and have to install
OA and EA ducting.
-Double layer hood is recommended.
-Kitchen fan is common and operated/controlled by Landlord.
-If ceiling is available, install access panel at volume damper location.
-DO NOT adjust the volume damper.

SCOPE OF SPRINKLER INSTALLATION

Page 35
 SCOPE OF WATER SUPPY AND DRAINAGE

NOTE :
-Water meter will be handover, Install above floor at FFL < 1500 by
tenant to be confirmed by AEONMALL.
-Waste water from kitchen have to through grease trap or oil
separator before connect to provided drain points.

SCOPE OF EXTRA LOW VOLTAGE SUPPLY

Page 36
4.0 KIOSK GUIDELINES

a) Issues about location and site-specific matters pertaining to kiosk would be discussed upon the
acceptance of a Kiosk Tenant.

c) Kiosk Tenant is to submit their proposed visual to be used on the sign board for the Landlord's approval.
Details of any extra bases, furniture to be used for the effective display of merchandise should also
be submitted for approval together with the graphics proposal. Tenants Façade Design could be done
within the space indicated each Design Criteria. Any large wall should be coordinated in designs to
express its brand image. Tenants Façade Design is recommended see-through design, and to use
framing decoration. Unappealing wall may not be approved.

d) Kiosk Tenant shall provide their signage to fit into the space allocated on the signage ledge. The signage
itself could be allowed to exceed up to100mm beyond the lease line. The signage height is allowed
between from FL+2400mm to FL+3300mm. Its design shall be submitted to the Landlord for approval
prior to fabrication.

e) Tenant shall display its merchandise in creative, well-designed display cases or display units. No solid
canopy or hamper would be permitted over any island counter unless special conditions warrant it.

5.0 REQUIREMENTS FOR SUBMISSION OF TENANT’S DESIGN

5.1 Stages of Design Submission

• Stage 1 - Preliminary Design Submission

• Stage 2 - Final Design Submission

5.2 Stage 1 - Preliminary Design Submission

a) Information from Landlord

The Landlord shall furnish the Tenant with relevant design and the Tenant Handbook.

b) Requirement from Tenant

i) The Preliminary Submission shall be prepared by the Tenant’s Representative(s) and submitted
to the Landlord. All corrections and revisions made by the Tenant should be resubmitted within Seven
(7) days from the day of receipt of corrections and comments.

ii) Submission Materials shall include but not limited to:

• Floor Plans, internal and fit-out layouts with column references and are fully dimensioned and
details.
• Elevation for both interior and exterior with materials and finish designation and detail.
• Reflected ceiling plan with M&E Service's components and ceiling height.

Page 37
 • Colored perspectives of Tenant Shop Front (s) including signage. The perspectives shall indicate
Shop Front(s) under and/ or natural lightings.
• Section through Shop Front with dimension.
• Supporting catalogues or photographs of signage.
• Comments of coordinator.
• Schedules of all equipment delivered to site.

c) General Requirements

• All drawings shall be in A3 size.

• Write-ups, specifications shall be on A4 sheets.
• Four (4) bound sets of the above documents from item (a) to (b) shall be submitted to the Landlord.
• English and Vietnamese Language shall be used for submission to the Landlord .
• Unapproved Preliminary Submission shall be revised and resubmitted to the Landlord within seven (7)
days after received comment from Landlord.

5.3 Stage 2 - Final Design Submission for Fit-Out (Refer to Flow Chart No.1)

Upon receiving a written approval or comments on the Preliminary Submission from the Landlord, Tenant
shall proceed to revise accordingly and submit to relevant authorities for final approval.

Once approval certificate has been obtained from Governing Authorities, Tenant must provide a copy to
Landlord prior to start of Fit-Out Works.

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FLOWCHART FOR SUBMISSION OF TENANT’S FIT-OUT DESIGN (FLOW CHART NO.1)

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5.3.1. Landlord’s requirements on Tenant

Submission for approval by Landlord shall be made within an agreed time as referred to G4-Project Schedule
and submission shall include and comply with items mentioned herewith:

a. Detailed materials schedules and performance specification (written or shown on drawings) suitable for
tendering or quotation exercise Renovating work & complying with safety law.

b. Design drawings

1. Detailed drawings suitable for tendering or quotation exercise, construction purpose and it shall
expand and include, but not limited to, those stated under the Preliminary Submission.

2. Items must be indicated in Drawings:

• Any connection to or modification of base building components shall be design aged and
approved by the Landlord.
• Ceiling and finished floor levels.
• Loading points for heavy equipment such as kitchen equipment, safe box etc.
• Demising Partitions and Shop Front location in relation to the lease line if there is a change
from those designated by the Landlord.
• Any service components to be connected in floor or on walls.
• Meter points.

c. Architectural Drawings and Details:

All plans, sections and details should clearly indicate the relationship between lines and Shop Front for
special design. Wherever possible, dimensions shall be given from lease line and center of Demising
Partitions.

1. Floor Plan: A3 size

• Location of wall partitions, furniture and all shop fixtures in dimension.
• Indication of any service required to be installed concealed into the RC floor slab.

2. Internal Wall Elevation: A3 size

• Specify wall and fixture finishes.
• Indicate colors and materials.

3. Shop Front Elevation: A3 size

• Indicates door sizes, percentage, types and directions of opening.
• Location of display fixtures and platforms.
• Detailed locations of signage and specify size, style and type of letters, and lighting requirements.
• Specify all Shop Front finishes, materials and colors.

4. Details and Sections: A3 size

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 • Explain in detail methods of connection, blocking, framing and mounting of store fixtures and
signage.
5. Reflected Ceiling plan: A3 size
• Indicate general pattern, locate light fixtures, light intensity (Lumen). Specify size and
manufacturer, grilles, diffusers, sprinkler heads, coves, recesses, access panels, bulkhead and
drops. Note that access panel(s) has to be provided for the maintenance of services above ceiling
space.
• Specify ceiling materials by name, thickness and colors.

6. Perspectives
• Section 5.2 (b) are needed to be resubmitted with the necessary changes, if any commented.

7. Shop Front Signage/ External Signage

• Drawings in A3 size or larger.
• Drawings are to be colored to the nearest proposed color.
• Where signage is illuminated, the methods, colors and intensities of illumination shall be
submitted in addition to the above.

8. Others
• All drawings shall be fully dimensioned and completed with legend.
• Total cooling load, electrical power and water supply requirements.
• Calculations of support Tenant’s proposal.
• A detail working schedule for the Fit-out Works, insurance cover note, contractor's organization
chart and workers' name list.

d. Mechanical and Electrical Drawings and Details: Tenant is required to obtain services of professional
engineers. Mechanical and Electrical drawings shall include the following information:

1. HVAC Layout: A3 size

• Ceiling plan completed with ducting, locations of dampers, grilles, diffusers, thermostats and
heaters.

2. Plumbing Layout : A3 size

• Floor plan indicating cold water piping and sewerage piping (waste pipes), and location of
valves, cleanouts, floor traps, grease trap, gully traps and other special requirement.

3. Fire Protection Layout: A3 size (Endorsed)

• Ceiling plan indicating piping works, wiring works, fittings, fire protection equipment, etc.
• Wet chemical system plan and single line diagram shall be endorsed by Professional Engineer.
• Exit & Emergency layout plan should be included.

4. Electrical Layout Plan: A3 size (Endorsed)

• All fixtures and equipment shall be properly circuited and wired.
• Panels shall be identified and scheduled completed with connected loads.
• All fixtures shall be scheduled.

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 • Specify wattages, manufacturers, models and sizes.
• Drawings and specifications shall indicate type of wires and equipment being installed.
• Maximum coincident demand in Kilowatt hour for general light and miscellaneous power and
estimated hours of used demand for special equipment power such as refrigeration, cooking,
etc. must be included in electrical drawings. (Refer to Form 5)
• The Electrical Layout Plan and Electrical Single Line Diagram (must be in 3 phase) must be
endorsed by Professional Electrical Engineer and attached with certifications relating to quality,
safety of manufacture and authority.

5. Kitchen and Equipment Layout Plan: A3 size

• All fixtures and equipment shall be properly indicated.
• Kitchen equipment layout shall be indicated & equipment load
• All fixtures and equipment shall be scheduled.
• Specify brands, manufacturers, models and sizes.
• Drawings and specifications shall indicate equipment being installed.
• LPG Layout Plan with endorsement shall prepared by Nominated Sub-Contractor based on Kitchen
and Equipment Layout submitted.
• Waterproofing Layout Plan and location section with endorsement shall prepared by Nominated
Sub-Contractor based on Kitchen and Equipment Layout submitted.

6. ELV System Layout Plan: A3 size

• Drawings of layout plan, Section and installation details.
• Specification of telephone, data, CCTV camera should be included.

5.3.2. General Requirements

a. While Landlord is considering Tenant’s Final Submission, Tenant may proceed to finalize its awards of
Fit-out Works to its nominated contractor. The Landlord's final approval will be based on the Tenant’s
Final Submission and the award(s) to Tenant’s Contractors. In this context, the Tenant shall obtain the
Landlord's approval on the contractor's offer to the Landlord for approval before awarding the Fit-out
works. (if there is any revision during Tenant fit-out phase, Tenant shall resubmit and get approval from
Landlord before proceeding)

b. Tenant shall ensure that Tenant’s Contractor to comply with and is governed by the terms and
conditions of the Tenant’s Handbook and any requirements as and when stipulated and enforced by
the Landlord or the Main Contractor, either by stipulating as conditions of award or incorporating into
the contract documents.

5.4 M&E Services Procedure

5.4.1. Procedure for Application of Electrical Meter by Tenant(s)

a. The Registered Electrical Contractor appointed by Tenant is to submit to the (Form 2A) Landlord for the
Fit-out works before the commencement of Fit-out Works.

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b. The Registered Electrical Contractor appointed by Tenant is also required to furnish the electrical layout
and electrical single line diagram to the Landlord.
c. The TPN isolator will be provided by the Main Contractor during the handover of Demised Premise
and it will be installed above ceiling height space. Tenant is to tap off the wiring from the isolator and
an access panel shall be provided by the Tenant at their ceiling.
d. After the completion of Tenant’s works, testing shall be carried by Tenant’s consultant before the final
installation of the electrical meter and subsequently the provision of the electrical power supply.

A typical flow chart of energizing of power supply to Tenant lot is attached as below.

POWER ELECTRICITY SUPPLY ENERGISATION PROCEDURE (FLOW CHART NO. 2)

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5.4.2. Procedure for Application of Water by Tenant(s)

- The water meter shall be provided by the Main Contractor during the handover of Demised
Premises and it will be installed above ceiling height space. Tenant is to relocate the water meter
to the lower level (1 .5m ), horizontally and face upwards to suit to their piping and shall
allowed opening/ space for meter reading in future.

- A typical flowchart of energizing of water supply to Tenant lot is attached as below.

WATER SUPPLY ENERGISATION PROCEDURE (FLOW CHART NO. 3)

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5.4.3. Application of Telephone service by Tenant(s)

Tenant shall directly apply connections to telecom companies VNPT, VIETTEL and FPT, appointed
by Landlord and shall include all works, connection from tag points and direct application of
numbers to Telecom, Cash registers, etc. All cost shall be borne by Tenant.

5.4.4. Application of LPG by Tenant(s)

LPG diagram including technical specification shall be submitted by nominated sub-contractor to

Tenant base on Tenant’s submitted Kitchen Equipment layout.

Approval to Install (ATI) and Approval to Operate (ATO) from relevant authorities shall be obtained
by Main Contractor before LPG supply can be turned on by the Main Contractor. A copy of the
approval letters shall be forwarded to the Tenant for record purposes.

All the Tenant Gas-In shall be held confirmed by the Landlord. The installation and Fit-Out Works by
Tenant shall follow the agreed schedule (Refer to G4-Project Schedule) to avoid any delay of Gas
- In schedule.

A typical flow chart of energizing of LPG gas supply to Tenant lot is attached as follow

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LPG ATI AND ATO APPLICATION PROCEDURE (FLOW CHART NO. 4)

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5.4.5. Application of Chiller Water by Tenant(s)

pCHILLER WATER SUPPLY ENERGISATION PROCEDURE (FLOW CHART NO. 5)

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6.0 CONDITIONS BEFORE COMMENCEMENT OF FIT-OUT WORKS BY TENANT

Notwithstanding the conditions stipulated under Section 8.2, commencement of the Fit-out Works
on Site shall not be permitted until the following conditions have been fulfilled by the Tenant
and/or Tenant’s Contractor to the satisfaction of the Landlord:

a) Complete approvals by Landlord of all the design submissions by Tenant shall have been
obtained pursuant to Section 5.0 "Requirements for Submission of Tenant’s Design" and
Section 7.0 "Tenant Submission Checklist and Schedule".

b) The Tenant shall have paid to the Landlord "the Second Security Deposit", "Fit-out Management
Charge”, “Utility Deposit”, referred to Section 6.1.1-6.1.3

c) The Tenant shall have carried out all the "Works Arrangement Before Commencement and
During Fit-out Works on Site", referred to Section 6.2.

d) The Tenant shall have affected and obtained "Indemnity and Insurance Policies" referred to
Section 6.3, 6.4.

e) The Tenant shall have obtained approval and clearance from all the relevant approving
authorities and shall have furbished copies of the same to the Landlord, referred to Section 6.5,
"Relevant Governing Authority Approval Documents".

f) The Tenant shall have accepted handover of the Demised Premises in accordance with
Section 6.6.

6.1 Payment to the Landlord before commencement of Fit-out Works

Without prejudice to the Tenant’s obligations to pay any other deposits, charges as stipulated in the
Tenancy Agreement, the Tenant shall pay the following sums as precedent conditions for
commencement of the Fit-out Works:

6.1.1. The Second Security Deposit

i) The Tenant is required to pay the Landlord the Second Security Deposit in such sum and
such manner as stipulated by the Landlord in the Tenancy Agreement.

ii) The Second Security Deposit shall be kept by the Landlord and security for the performance
by the Tenant of following obligations:

The Tenant’s payment of all cost and expenses payable by the Tenant in accordance with the
Tenancy Agreement, and the Tenant Handbook; and,

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 The Tenant’s compliance with all provisions of the Tenancy Agreement regarding to the Fit-out
Works and this Tenant Handbook;

The Tenant’s restoring all damages of the Demised Premises, Center and all property therein
arising out of or in connection with the Tenant’s Fit-out Works to the reasonable satisfaction of
the Landlord;

The Tenant’s removal of all waste materials and debris arising from the Tenant’s Works daily
during the course of the Tenant’s Works and within 01 (one) day after completion of the
Tenant’s Works.

iii) Provided that the Tenant does not breach any term of the Tenancy Agreement and/or any other
regulations set forth by the Landlord during the Fit-out Period, upon:

- the completion of the Fit-out Works with approval of the Landlord;

- all debris have been removed from the Demised Premises;

- all the Tenant’s workmen have left the Demised Premises;

- Tenant has submitted all as-built drawings of the Demised Premises by the Tenant to the
Landlord;

the Second Security Deposit shall be converted into the Security Deposit as the manner
stipulated in the Tenancy Agreement after deducting any charges, costs and expenses as
stipulated above in Section 6.1.1.

iv) In the event, the Second Security Deposit is insufficient to cover the cost incurred for the work
stipulated under Section 6.1.1, Tenant shall on demand pay to the Landlord the difference
arising thereof within [7] days from the notice date of the Landlord. The Tenant’s failure to do
so shall entitle the Landlord to deduct such difference from any other paid sums by the Tenant
and/or to exercise the Landlord’s rights as under the Tenancy Agreement and this Tenant
Handbook.

6.1.2. Fit-out Management Charge

a) Within 07 days prior to the date of starting Fit-Out Works, the Tenant shall pay in advance
(prepayment) a Fit-out Management Charge directly to the Landlord. .
For avoidance of doubt, at the end of the Fit-out Period, the Tenant shall start to pay the Landlord
for the Service Charge as stipulated in the Tenancy Agreement instead of the Fit-out Management
Charge provided herein, regardless of whether the actual Fit-out Works is completed or not.

b) The Fit-out Management Charge shall be for usage of the electricity and water supplies, the
provision of central rubbish bins at the Common Areas and cartaway debris from site during the
period of Fit-out Period.

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6.1.3. Utility Deposit

Within 07 (seven) days from the Execution Date of Tenancy Agreement, the Tenant shall pay
the Landlord a utility deposit at the rate and in manner stated in the Tenancy Agreement as a
security for the Tenant’s compliance and due payment of any utility charges.

6.2 Work Arrangement Before Commencement and During Fit-out Works By Tenant

a) Notice of Fit-out works and the following details and documents shall be submitted to the
Tenant Coordinator and obtain approval of Main Contractor at least fourteen (14) days before
the fit-out works start:
- Sequence of Fit-Out of the Fit-Out Works or schedule of Fit-Out Works.
- Requirements of delivery, unloading and checking of materials and components.
- Requirement for storage and protection of those materials and components that cannot be
installed immediately within the Demised Premises.
- Intended methods of transportation of materials and components, workforce access route
from the designated unloading area to the Demised Premises.
- Intended means of hoisting or scaffolding where required.
- Requirement for temporary services such as electricity and water.
- Requirement for disposal of packing materials, rubbish and construction waste.

b) During fit-out stage: Tenant shall comply with rules on site and shall coordinate closely with
Main Contractor, Landlord.
Tenant is responsible of setting up the hoarding around fit-out area to serve safety and
sanitary purpose as well as protecting assets within demised premise.

6.3 Indemnity and Insurance Policies

Without prejudice to the provisions of the Tenancy Agreement, and in addition to any
responsibilities of the Tenant under the laws and regulations, the Tenant acknowledges to be
responsible for the followings:

6.3.1 Indemnity

• Injury to or Death of Person

The Tenant shall, subject to Section 6.3.2 below, be liable for and shall indemnify the Landlord
and/or the Main Contractor and/or any other third parties (as the case maybe) against any
expenses, liability, loss, claim or proceeding whatsoever arising under any statute or at common
law in respect of personal injury or death of any personal whatsoever arisen out of or in the
course of or caused by carrying out of Fit-out Works and/or any other works and/or any
act, negligence, omission, default implemented by the Tenant and/or the Tenant’s
Contractors, subcontractor and/or any person for whom the Tenant is responsible under the
Tenancy Agreement and the applicable laws.

• Damages to Property

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 The Tenant shall, subject to Section 6.3.2, be liable for and shall indemnify the Landlord and/or
the Main Contractor and/or any other third parties (as the case maybe) against any expenses,
liability, loss, claim or proceeding in respect of any injury or damage to any property arisen out of
or in the course of or by reason of carrying out of Fit-out Works and/or any other works and/or
any act, negligence, omission, default implemented by the Tenant and/or Tenant’s
Contractors, subcontractor and/or any person for whom the Tenant is responsible under the
Tenancy Agreement and the applicable laws.

• Workmen’s Compensation

The Tenant shall, subject to Section 6.3.2 below, be liable for and shall indemnify the Landlord and
/ or the Main Contractor and / or any other third parties (as the case maybe) against any expenses,
liability, claims, demands or proceeding in consequence of any accident or injury or death to any
workman or worker or a person under employment or contract of service or apprenticeship with
the Tenant or Tenant’s Contractor or any other contractor, subcontractor of the Tenant arisen out
of or in the course of or caused by carrying out of Renovation Works and/ or related works and /
or any act, negligence, omission, default implemented by the Tenant and / or Tenant’s Contractor
and / or any other contractors, subcontractors and / or any person for whom the Tenant is
responsible under the Tenancy Agreement and the applicable laws.

• Indemnity on Statutory Obligation

Tenant, Tenant’s Contractor or any of other contractors, subcontractors of the Tenant shall
comply with and give all the notice required by the Authorities, any instrument rule or order made
under written law applicable or any regulation or by-law of any local authority or statutory
undertaker which has any jurisdiction with regards to the Fit-out Works or with whose system the
same area or will be connected. If the Tenant or Tenant’s Contractor or any of other contractors,
subcontractors and any person for whom the Tenant is responsible under the Tenancy Agreement
and the applicable laws performs any work contrary to any law, ordinance, rule and regulation,
regardless of stage of development of the Fit-out Works, the Tenant shall assume full
responsibility thereof and shall bear all the cost arisen thereof or attributable thereto.

The Tenant shall pay and indemnify the Landlord and/or the Main Contractor and/or any other
third parties (as the case maybe) against any liability and any expenses whatsoever due to the
Authorities or any legal demand under any written law, any instrument, rule or order made under
any written law applied to the territory or territories in which the Fit-out Works locates or any
regulation or by law on any authority or any statutory undertaker in respect of the Fit-out Works.

▪ The insurance policies referred to Section 6.3.2 shall be also extended to cover the defect liability
period of the Fit-out Works.

▪ The insurance policies referred to Section 6.3.2 shall also contain a waiver of subrogation rights
clauses against the Landlord, the Main Contractor and their subcontractors.

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6.3.2 Insurance Requirements for Tenant – Fit-Out

Tenant shall, at its own costs and risks, procure and maintain for the duration of the Fit-Out insurance
against claims for injuries to persons or damages to property which may arise from or in connection
with the performance of the Fit-Out by the Tenant or by the Tenant’s Contractor, the agents,
representatives, employees, or subcontractors of the Tenant or of the Contractor.

6.4 Other Insurance Provisions

The terms and conditions of insurance policies shall be as stipulated in the Schedule 5 in the Tenancy
Agreement.

The insurance policies are to contain, or be endorsed to the following provisions:

• For any claims related to this Fit-Out, the Tenant’s and / or Contractor’s insurance coverage shall
be primary insurance as respects the Landlord, its officers, officials, employees, and volunteers.
Any insurance or self-insurance maintained by the Landlord, its officers, officials, employees, or
volunteers shall be excess of the Tenant’s and / or Contractor’s insurance and shall not contribute
with it.

• Each insurance policy required by this clause shall provide coverage that shall not be cancelled,
except with the Landlord’s approval.

a) Acceptability of Insurers

Insurance is to be placed with insurers acceptable to the Landlord.

b) Waiver of Subrogation

Tenant and / or Contractor hereby agree to waive rights of subrogation which any insurer
of Lessee and / or Contractor may acquire from Lessee and / or Contractor by virtue of the
payment of any loss. Tenant and / or Contractor agree to obtain any endorsement that maybe
necessary to affect this waiver of subrogation.

The Workers’ Compensation policy shall be endorsed with a waiver of subrogation in favor
of the Landlord for all work performed by the Lessee and / or Contractor, its employees,
agents and subcontractors.

c) Verification of Coverage

Tenant and / or Contractor shall furnish the Landlord with original certificates and a
mandatory endorsements, or copies of the applicable insurance language, effecting coverage
required by this Tenant Handbook and Tenancy Agreement. All certificates and endorsements
are to be received and approved by the Landlord before work commences. However, failure
to obtain the requirement documents prior to the work beginning shall not waive the Tenant
and / or Contractor’s obligation to provide them. Landlord reserves the right to require

Page 52
 complete, certified copies of all required insurance policies including endorsements required
by these specifications at any time.

d) Special Risks or Circumstances

Aeon reserves the right to modify these requirements including limits based on the nature of
the risk, prior experience, insurer, coverage, or other circumstances.

e) General Condition for Insurances

• The Tenant shall deposit with the Landlord and the Main Contractor the policy or policies and
the receipts in respect of the premiums paid, and should the Tenant and / or the Tenant’s
Contractor and /or any other contractor, sub-contractors of the Tenant make any default in
insuring or continuing to insure as aforesaid , the Landlord may insure against any risk which
shall have occurred and is to charge the Tenant accordingly. The Landlord shall have the right
to require the Tenant to make any changes to the insurances policies to ensure that such
policies cover all risks.

• The Tenant shall produce such evidence as the Landlord may reasonably require that the
insurances mentioned from Section 6.3.2have been properly affected and maintained.

• Upon acceptance of any claim under the insurance referred to from Section 6.3.2 the Tenant
shall with due diligence restore works of damages, replace or repair any unfixed materials or
goods which have been destroyed or injured, remove and dispose of any debris and proceed
with carrying out and completion of the Fit-Out Works.

• The Tenant shall not be entitled to receive any payment in respect of the Fit-Out Work for
damage, the replacement and repair of any unfixed materials or goods, and the removal and
the disposal of debris other than the cash received under the said insurances.

• The insurance policies referred to in Section 6.3.2 shall also be extended to cover the defect
liability period of the Fit-Out Works.

• The insurance policies referred to in Section 6.3.2 shall also contain a waiver of subrogation
rights clauses against the Landlord, the Main Contractor and their subcontractors.

6.5 Relevant Governing Authority Approval Documents

a) Approval of all relevant Governing Authorities shall be made by copies to the Landlord
before the commencement of the Fit-out Works.

b) The Tenant shall ensure that all the submission drawings are incorporated in the appropriate
files of the relevant Governing Authorities.

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c) The Tenant shall obtain all the clearances and permits required by all the relevant Governing
Authorities, by-law and others as necessary for the commencement of the Fit-out Works and
shall pay all the fees in connection therewith.

d) No commencement of Fit-out Works shall be permitted unless all the relevant Governing
Authority approval has been obtained.

6.6 Handover of Demised Premises

6.6.1. Site Inspection

i) Before commencement of Fit-out Works on Site, the Main Contractor, the Landlord's
Representative(s) and the Tenant/Tenant’s Authorized Representative(s) shall conduct a joint
inspection of the Demised Premise.

ii) In the event that Tenant assigns Designer(s) or Contractor(s) as his representative, Tenant shall
be required to send the authorize Form (Refer to Form 8) to the Landlord before joint
inspection date of the Demised Premise.

6.6.2. Demised Premises Handover Document

a. Subject to any term and condition arisen at the site inspection mentioned in Section 6.5,
the Tenant shall be required to sign on the Demised Premises Handover Document attached in
Form 8, confirming the acceptance of the finished works installed by the Main Contractor upon
condition stipulated therein. The Tenant shall thereafter be responsible for the installation
handed over.

b. Subject to other terms and conditions for commencement of Fit-out Works on site, Tenant,
Tenant’s Contractor and Tenant’s workmen/workers shall be issued the entry permits (security
tags) subject to conditions stated, which are allowing access to the site. Access to the site shall
only be permitted to those personals bearing such relevant permits.

6.7 Penalty for Late Completion

The Tenant shall be liable for the penalty and indemnity for all losses and damages in the manner
as set out in the Tenancy Agreement in the event of:

a) Failure to complete the Fit-out Works Tenant will be charged and indemnify for all losses and
damages as stipulated in the Tenancy Agreement.

b) Failure to commence the business on the scheduled Business Commencement Date as stated
in the Tenancy Agreement, Tenant will be charged and indemnify for all losses and damages as
stipulated in the Tenancy Agreement.

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7.0 TENANT SUBMISSION CHECKLIST AND SCHEDULE

7.1. Table A.1: F&B Tenant Submission Check list and Schedule
NO. DESCRIPTION DUE DATE TO SUBMIT CHECK BOX
GENERAL
1 Tenant Consultant Team List [Refer to Section 2.4(a) &(b)]
2 The 2nd security Deposit
3 Fit-out Management Charge
4 Utility Deposit
5 Insurance Policies
6 Fit-out charge: LPG, Water Proofing, Sprinkler
7 Design drawings submission (Stage 1)
8 Final Design drawings submission (Stage 2)
9 Landlord’s approval on Tenant submission
10 Tenant contractor's Organization Chart
11 Submission of Fit-out Schedule & approval
12 Submission of worker's name list, …etc
Notice of Fit-out Works Commencement on site (14 days before works
13
start), ...etc
FIRE FIGHTING SYSTEM (FFD)
14 Ceiling Layout Plan for Sprinkler Design (Stage 1)
15 Payment for Sprinkler Works
16 FFD Certification form
LPG SYSTEM
17 Kitchen Equipment Layout Plan
18 ATO (Approval To Operate) Application (By Tenant)
19 Endorsed As-built LPG drawing (By Landlord)
20 Gas pressure Test Report (By Landlord)
21 LPG Pre-Gas In Form (By Landlord)
22 LPG Post-Gas In Form (By Landlord)
ELECTRICAL SYSTEM
23 Endorsed Electrical layout/Single line diagram
24 Submission of certifications
25 Submission Wireman Certificate
26 Electric Load Declaration Form
27 Insulation, Polarity and Megger Test Report
28 Electrical Inspection Checklist
WATER PROOFING SYSTEM
29 Ponding Test report (Attached with photos) [Refer to Section 3.8
30 Water Proofing Inspection Checklist (Photos to be attached)
FINAL INSPECTION
31 Application of BTU meter
32 Completed Fit-out Inspection

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7.2. Table A.2: General Tenant Submission Checklist and Schedule
NO. DESCRIPTION DUE DATE TO SUBMIT CHECK BOX
GENERAL
1 Tenant Consultant Team List [Refer to Section 2.4(a) &(b)]
2 The 2nd security Deposit
3 Fit-out Management Charge
4 Utility Deposit
5 Insurance Policies
6 Fit-out charge: LPG, Water proofing, Sprinkler (If Any)
7 Design Drawings submission (Stage 1)
8 Final Design Drawings submission (Stage 2)
9 Landlord’s approval on Tenant submission
10 Tenant contractor's Organization Chart
11 Submission of Fit-out Schedule & approval
12 Submission of worker's name list, …etc
Notice of Fit-out Works Commencement on site (14 days before works
13
start), ...etc
FIRE FIGHTING SYSTEM (FFD)
14 Ceiling Layout Plan for Sprinkler Design (Stage 1)
15 Payment for Sprinkler Works
16 FFD Certification form
ELECTRICAL SYSTEM
17 Endorsed Electrical layout/Single line diagram
18 Submission of certifications
19 Submission Wireman Certificate
20 Electric Load Declaration Form
21 Insulation, Polarity and Megger Test Report
22 Electrical Inspection Checklist
WATER PROOFING SYSTEM (IF ANY)
23 Ponding Test report (Attached with photos) [Refer to Section 3.8
24 Water Proofing Inspection Checklist (Photos to be attached)
FINAL INSPECTION
25 Completed Fit-out Inspection

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7.3. Table A.3: KIOSK Tenant Submission Check list and Schedule
NO. DESCRIPTION DUE DATE TO SUBMIT CHECK BOX
GENERAL
1 Tenant Consultant Team List [Refer to Section 2.4(a) &(b)]
2 The 2nd security Deposit
3 Fit-out Management Charge
4 Utility Deposit
5 Insurance Policies
6 Fit-out charge: LPG, Water proofing, Sprinkler (If Any)
7 Design Drawings submission (Stage 1)
8 Final Design Drawings submission (Stage 2)
9 Landlord’s approval on Tenant submission
10 Tenant contractor's Organization Chart
11 Submission of Fit-out Schedule & approval
12 Submission of worker's name list, …etc
Notice of Fit-out Works Commencement on site (14 days before works
13
start), ...etc
FIRE FIGHTING SYSTEM (FFD)
14 Ceiling Layout Plan for Sprinkler Design (Stage 1)
15 Payment for Sprinkler Works
16 FFD Certification form
ELECTRICAL SYSTEM
17 Endorsed Electrical layout/Single line diagram
18 Submission of certifications
19 Submission Wireman Certificate
20 Electric Load Declaration Form
21 Insulation, Polarity and Megger Test Report
22 Electrical Inspection Checklist
WATER PROOFING SYSTEM (IF ANY)
23 Ponding Test report (Attached with photos) [Refer to Section 3.8
24 Water Proofing Inspection Checklist (Photos to be attached)
FINAL INSPECTION
25 Completed Fit-out Inspection

8.0 SCHEDULE OF FIT-OUT WORKS ON SITE

The schedule for the Fit-out Works of the Tenant and Tenant's Contractor shall be coordinated to suit
the Main Contractor's master schedule and shall not hinder the Main Contractor's progress and
completion of the Project. Other matters relating to the commencement and completion of the Fit-
out Works shall be as follows;

8.1 Date of Submission for Design/ Technical Specification/Authority Approval

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Tenant shall submit the related design drawings/ documents to the Tenant Coordinator for approval
before the fit-out works commence (Refer to Flow Chart No. 1 Section 5.3).

8.2 Date of Commence for Fit-out works.

a) Tenant and Tenant's Contractor can only commence the Fit-out Works on Site on a date
provided by the Landlord (Refer to G4 – Project Schedule).
b) Tenant must comply with all the safety regulation from Main contractor/Landlord/Tenant
coordinator, Tenant/Tenant’s Contractor violate the above regulation will subject to the
Penalty Scheme provided by Landlord. (Refer to Table G5 Penalty System)

8.3 Schedule of Fit-out Works for Tenant

Fit-Out Works at site shall commence IMMEDIATELY, as per commencement date and subject to the
approval installation fit-out design plans in order to meet the completion date on tenant’s opening.

8.4 Targeted Dates for Authority Inspections

• Building certification of FFD inspection date is to be advised later. All Tenants Fit-Out Works
may stop temporarily on this inspection date if required.

• Building DOC Inspection and Authority Inspection date to be advised later. All Tenants Fit-
Out Works may stop work on this inspection date if required.
• Tree Planting Ceremony targeted date will be advised later. All Tenants Fit-Out Works
must stop work on this date.

DATE AUTHORITY INSPECTION DESCRIPTION

To be advised FFD Inspection (Firefighting Fit-out debris must be clear and fit-out
later department) site must be clear for inspection.

To be advised Authority Inspection (Tenant) DOC Fit-out debris must be clear and fit-out
later Inspection (Building) site must be clear for inspection.

8.5 Last Day for Fit-out Works

a) For the purpose of work schedule, Practical Completion of all the Fit-out Works shall be Ten (10)
days before the opening date.

b) In the event that Fit-out Works cannot be completed in time, and it affects the Main Contractor's
master schedule to handing over the project, the progress of the Fit-out Works may need to be
SUSPENDED TEMPORARILY. The Tenant and Tenant's Contractor shall comply with the Main
Contractor's requirements on any matter connected therewith after (Refer to G4 – Project
Schedule).

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c) Practical Completion of Fit-out Works carried out by Tenant shall include the obtaining of all the
necessary approval and clearances from the relevant authorities which the Fit-out Works shall be
completed in accordance with such approval and clearances.

8.6 Cleaning and Merchandiser Display Works

The Import goods must register and guideline by Landlord. Delivery goods after operate time of the
AEONMALL Shopping Center.

8.7 Shopping Center Cleaning and Preparation Work

All Tenant & Tenant’s Representatives inclusive of Contractors and staff MUST leave the shopping
center and are not allowed to enter the shopping center from three (03) days prior the opening date
(final date to be advised)

8.8 Practical Completion of Fit-Out Works

a) Subject to the agreement with the Tenant and Tenant’s Representative, the Landlord shall issue
a Certificate of Practical Completion when, in their opinion, the Fit-out works will be practically
completed.

b) The Landlord shall agree to remove hoarding, if the inspection passed and accepted for
opening, and all certificate of authorities will be submitted to the Landlord (copy).

8.9 Documents to be Submitted

8.9.1. General Tenant

▪ Preliminary Design Drawing Submission (Stage 1)

▪ Commented by Landlord/ Tenant Coordinator (Stage 1)
▪ Final Submission by Tenant (Stage 2)
▪ Commented by Landlord/ Tenant Coordinator (Stage 2)
▪ Fit-out Works Period
▪ Completion and Stop all Fit-out Works (Inclusive all testing &commissioning)
▪ Tenant Preparation Works for SC Opening (Inclusive merchandise display and cleaning)
▪ All Shops are ready for SC Opening
▪ Shopping Center Preparation for Opening (Tenant are prohibited to entering into SC)

8.9.2. F&B Tenant

▪ Preliminary Design Drawing Submission (Stage 1)

▪ Commented by Landlord/Tenant Coordination (Stage 1)
▪ Final Submission by Tenant (Stage 2)
▪ Commented by Landlord/Tenant Coordinator (Stage 2)
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▪ Fit-out Works Period
▪ Completion of all Fit-out Works
▪ Tenant Preparation Works for SC Opening (Inclusive merchandise display and cleaning)
▪ All Shops are ready for SC Opening
▪ Shopping Center Preparation for Opening(Tenant are prohibited to entering into SC)

9.0 General Project Information

G1 Tenant Design Coordination Contact List

G2 Nominated Sub-Contractor and Suppliers Contact List

G3 Tenant Design Coordination Organizational Chart

G4 Project Schedule

G5 Penalty System

G6 Quotation from Nominated Sub-Contractors / Suppliers

10.0 Forms/ Applications (Form 1 ~ Form 15C)

Form 1 TENANCY INTRODUCTION FORM

Form 2A APPOINTMENT OF TENANTS CONSULTANT

Form 2B ACKNOWLEDGE RECEIPT OF INFORMATION

Form 3 PRELIMINARY DESIGN SUBMISSION CHECKLIST

Form 4 REQUEST FOR CHANGE

Form 5 DETAILED DESIGN SUBMISSION CHECKLIST

Form 6A SITE ACCESS REQUEST CHECKLIST

Form 6B TENANT ACKNOWLEDGEMENT AND UNDERTAKING

Form 7A ENTRY PERMIT TO WORK

Form 7B DELIVERY REQUEST

Form 7C HOT WORK PERMIT

Form 7D WORK AT HEIGHT PERMIT

Form 7E LFITING WORK PERMIT

Form 7F WET WORKING PERMIT

Form 8 DEMISED PREMISES HANDOVER REPORT (FROM LANDLORD TO TENANT)

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Form 9 TEMPORARY ELECTRICAL AND WATER SUPPLY

Form 10 TELECOMMUNICATION REQUEST

Form 11 ID / MEP INSPECTION CHECKLIST

Form 12A WATER PROOFING INSPECTION

Form 12B CABLE INSULATION CONTINUITY TEST

Form 12C CHILLER WATER SYSTEM CHECKLIST

Form 12D WATER SYSTEM CHECKLIST

Form 12E LP GAS SYSTEM CHECKLIST

Form 13 REQUEST TURNING ON MEP SYSTEM

Form 14 FIT-OUT CMPLETION INSPECTION CHECKLIST

Form 15A SITE INCIDENT RECORD

Form 15B SITE INCIDENT LETTER

Form 15C SITE NOTES

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