Intel SSD Firmware Update Tool 3-0-12 User Guide 322570-014

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Intel Solid State Drive Firmware Update Tool

User Guide
Software Version 3.0.11 or later

Document Number: 322570-014US


Intel® Solid State Drive Firmware Update Tool

Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability,
fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course
of dealing, or usage in trade.
Intel may make changes to specifications and product descriptions at any time, without notice. Designers must not rely on
the absence or characteristics of any features or instructions marked "reserved" or "undefined." Intel reserves these for
future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to
them. The information here is subject to change without notice. Do not finalize a design with this information.
The products described in this document may contain design defects or errors known as errata which may cause the product
to deviate from published specifications. Current characterized errata are available on request.
Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product
order.
For copies of this document, documents that are referenced within, or other Intel literature, please contact your Intel
representative.
© Intel Corporation. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other
names and brands may be claimed as the property of others.

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Contents
Document Revision History ................................................................................................................................................ 4

Glossary of Terms ................................................................................................................................................................. 5

1.0 Overview ................................................................................................................................................................. 6


1.1 System Requirements ................................................................................................................................................... 7
1.2 Known Compatibility Issues ....................................................................................................................................... 7
1.2.1 Run Compatibility Issue with Secure Boot Enabled ..................................................................... 7
1.2.2 Boot Compatibility Issues ......................................................................................................................... 8

2.0 Windows 7/8/10 Instructions ............................................................................................................................ 9


2.1 Setting Up ........................................................................................................................................................................... 9
2.2 Option 1: Download the Intel® SSD Firmware Update Tool to USB Flash Drive ............................. 10
2.3 Option 2: Download the Intel® SSD Firmware Update Tool to Blank CD .......................................... 11
2.4 Run the Intel® SSD Firmware Update Tool ....................................................................................................... 12

3.0 Linux Instructions ............................................................................................................................................... 17


3.1 Setting Up ........................................................................................................................................................................ 17
3.2 Downloading the Intel® SSD Firmware Update Tool to a USB Flash Drive........................................ 17
3.3 Starting the Firmware Update Process .............................................................................................................. 20

4.0 Apple Mac Instructions ...................................................................................................................................... 21


4.1 Setting Up ........................................................................................................................................................................ 21
4.2 Downloading Intel® SSD Firmware Update Tool to a USB Flash Drive ................................................ 21
4.3 Starting the Firmware Update Process .............................................................................................................. 24

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Intel® Solid State Drive Firmware Update Tool

Document Revision History


Date Revision Description
August 2009 001 Initial release
Deleted the Apple Safari content from Known Issues section. The Intel® SSD Firmware
October 2009 002 Update Tool now works with this website.
Modified various graphics to reflect the new 1.3 firmware release.
Modified graphics version information.
November 2009 003 Modified instructions in Run the Intel® SSD Firmware Update Tool section.
Modified instructions in Verify New Firmware Update section.
January 2011 004 Updated document to reflect new firmware release.
Added support for Intel® Solid State Drive 320 Series.
August 2011 005
Miscellaneous documentation changes.
Added support for Intel® Solid State Drive DC S3700 Series
June 2013 006 Added support for Intel® Solid State Drive 335 Series
Updated for version 2.0 of the Intel® SSD Firmware Update Tool software.
Added support for Intel® Solid State Drive Pro 2500 and 535 Series.
Added support for Intel® Solid State Drive 750 Series
October 2015 007 Added support for Intel® Solid State Drive DC S3710, DC S3610,
DC S3510, DC S3500 M.2 and DC S3500 HD Series.
Tool support for Windows 10
October 2016 008 Updates to known issues
April 2017 009 Modified for release of version 2.2.0
Modified for release of version 2.2.1 – for systems using Intel® Optane™ Memory as a
May 2017 010
system accelerator.
Modified for release of version 3.0.0.
February 2018 011
Modified Intel® SSD Firmware Update Tool software to be CLI based only instead of GUI.

September 2019 012 Update to Notes in Overview Section


Removed XP/Vista related content
Added instruction on creating the USB Key
March 2021 013
Update Apple instructions
Added Linux Instructions
April 2021 014 Updated format and minor changes for creating USB key.

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Intel® Solid State Drive Firmware Update Tool

Glossary of Terms
Term Description

ATA Advanced Technology Attachment

FUT Intel® SSD Firmware Update Tool

ISO International Organization for Standardization

An archive file or disk image of an optical disk that uses the ISO format. Typically, the file
ISO image
has an .ISO extension; however, Apple Mac OS ISO images often use a .CDR extension.

OS Operating System

RAID Redundant Array of Independent Disks (formerly Redundant Array of Inexpensive Disks)

SATA Serial ATA

SSD Solid State Drive

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Intel® Solid State Drive Firmware Update Tool

1.0 Overview
This document describes how to use the Intel® Solid State Drive Firmware Update Tool to update the firmware
on Intel® Solid State Drives (Intel® SSDs) in all capacities.

NOTES:
• Before initiating the Intel SSD Firmware update, be sure to read and follow the
instructions included in the Firmware update guidelines, and release notes.

• The Firmware update process is done entirely at your own risk. Before attempting to
update the firmware, it is your responsibility to back up or make copies of your files. If
the Intel SSD firmware update process is interrupted, your Intel SSD may not function
properly.

• If you are a Windows user, please take advantage of The Intel ® Memory Storage Tool to
perform Firmware updates which is the preferred method for most Windows users. For
the Intel® SSD 540s Series, Intel® SSD Pro 5400s Series, Intel® SSD E 5400s Series, and
the Intel® SSD DC S3100 Series products, updating from the original production
Firmware is only available through the Intel® SSD Firmware Update Tool.

• If your system is accelerated with Intel® Optane™ Memory, you will need to temporarily
disable system acceleration to run the Intel SSD Firmware Update Tool.

• If you purchased your Intel® SSD from an Original Equipment Manufacturer (OEM), your
Firmware version may have different naming. Contact your local OEM representative for
latest Firmware revisions.

• The Intel SSD Firmware Update Tool recognizes all Intel SSDs, but if there is no updated
firmware available for a specific model, the tool does not provide any functionality.

• The Intel SSD Firmware Update Tool requires that Legacy Boot is enabled in the BIOS.

• For a listing of the latest Firmware on all products, please see the Firmware listing page.
While the latest firmware might appear on the Firmware listing page, this tool may not
yet be updated to provide the Firmware update. Please check the release notes to
confirm the Firmware update is available in this tool. For Intel SSD Firmware Update
Tool usage instructions and known issues, please see the User Guide.

• If you are an Apple or Linux user, you will continue to use the Intel SSD Firmware Update
Tool for firmware updates.

• The Firmware included in this package is intended to enable your Intel SSD to deliver the
best performance in your PC. Use this update tool or the Intel SSD Intel ® Memory
Storage Tool to get the latest production firmware.

• If you need any assistance with the firmware update or experience issues, please contact
Intel Customer Support.

• This download contains both Intel proprietary software and an open source Linux
operating environment. The Intel proprietary software is licensed under the Intel®
Software License Agreement only. The components of the open source Linux operating
environment provided in this download are licensed under the GNU L/GPL and other
licenses as applicable. These licenses are included in the "licenses" folder in the
download image. You can see the source code for this open source operating
environment.

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For Microsoft Windows and Linux operating systems, follow the firmware update instructions in Section 2.0,
“Windows 7/8/10 Instructions“.

For Apple Mac OS systems, follow the instructions in Section 3.0, “Apple Mac Instructions.”

For Linux OS systems, follow the instructions in Section 4.0.

The firmware update process involves three steps:

1. Perform the setup

Prior to updating the SSD firmware, perform such activities as backing up your data and
closing all other applications.

2. Download the Intel® SSD Firmware Update Tool to a USB Flash Drive or blank CD
(CD-R or CD-RW)

The tool is a self-contained firmware update package formatted as an ISO image, which
must be downloaded and burned on a USB flash drive or blank CD-R.

3. Run the Intel® SSD Firmware Update Tool

When installed into a host system, the CD boots its own custom Linux-based
environment and runs the necessary firmware update software to modify your Intel SSD.

1.1 System Requirements


To use the Intel® SSD Firmware Update Tool, you need the following items:

• Supported Intel SSD


• Host system with an available USB port or a Read/Writable (R/W) CD-ROM drive
• ISO image burning software usually provided with the R/W CD-ROM drive, or freely
available online
• Blank USB Flash Drive or blank CD (CD-R or CD-RW)
• A charged battery, if the update occurs on a mobile system

For systems accelerated with Intel® Optane™ Memory, system acceleration must be disabled
temporarily to run the firmware update. System acceleration can be re-enabled after the firmware
update has completed.

1.2 Known Compatibility Issues

1.2.1 Run Compatibility Issue with Secure Boot Enabled


The Intel® SSD Firmware Update Tool has a known run compatibility issues with, but not limited to:

• HP Envy Touchsmart Ultrabook


• Dell Inspiron Ultrabook 15z
• Intel® NUC Kit NUC7i3DNHE

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The following are examples for disabling the Secure Boot feature. Instructions may vary on other platforms.

To run the Intel® SSD Firmware Update Tool on an HP Envy Touchsmart Ultrabook, you will first need to
disable the Secure Boot feature using the following procedure:

1. Enter the BIOS by pressing the F10 key while powering up the system
2. Go to System Configuration
3. Select Boot Options
Legacy Support is disabled by default
4. Enable Legacy Support.
5. Answer YES to the question.
Changing this setting may make the system unable to boot.
6. To modify the Legacy boot order, set USB Diskette on key/USB as First Boot using
the F6 Key
7. Press F10 to save and exit the BIOS.
After you are finished with FUT you can reset BIOS to the Default values

To run the Intel® SSD Firmware Update Tool on a Dell Inspiron Ultrabook 15z, you will first need to disable the
Secure Boot feature using the following procedure:

1. Enter the BIOS by pressing the F2 key while powering up the system.
2. Go to the Boot menu.
3. Go to the Secure Boot option.
4. Select Disabled.
5. Exit with Save Changes and reset.
6. Answer Yes to Save configuration and reset question.
7. After using FUT return to the BIOS.
8. Reset Secure Boot to Enabled.
9. Save and exit.

To run the Intel® SSD Firmware Update Tool from Intel® NUC Kit NUC7i3DNHE, you will first need to disable the
Secure Boot feature using the following procedure:

Steps to disable/enable secure boot:


1. Access BIOS (F2)
2. Click on Advance drop down> select boot
3. Move to Secure Boot tab
4. Add or remove check on Secure boot

1.2.2 Boot Compatibility Issues


The Intel® SSD Firmware Update Tool has a known boot compatibility issues with, but not limited to:

• AMD Turion X2 system


• Samsung NC20 VTA NANO U2250

There is no fix in the tool or known workaround at this time for these boot compatibility issues. We are
continuously investigating solutions to these and other issues that relate to the tool’s bootable Linux
environment.

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2.0 Windows 7/8/10 Instructions

2.1 Setting Up
Complete the following steps before starting the firmware update process on the PC containing the SSD.

1. Back Up the SSD

Perform a complete system backup on your Intel SSD to ensure that no data is lost
during the firmware update process. Intel is not responsible for any data loss that might
occur during or after a firmware update on an SSD.

Following a successful firmware update, data restoration should not be required.

2. Plug in the Power

For mobile PCs, ensure the computer battery is fully charged. For desktop PCs, ensure
the system is plugged into AC power during the update process. Do not remove power at
any time during the firmware update process as this could produce incomplete results
and may render your Intel SSD unusable.

3. Turn Off Drive Password Protection

Some systems provide the ability to password-protect their drives. If your system has
password protection enabled, the Intel SSD may reject any requests from the host to
update the firmware. You may need to turn off the drive password protection prior to
beginning the firmware update process.

Although it varies from system to system, you can usually find the Drive Password
Protection feature located in the BIOS. Consult your system documentation for the BIOS
settings and passwords.

If you need help disabling the drive password protection feature, contact Intel Customer
Support: http://www.intel.com/go/ssdsupport

4. Check the Boot Order

This procedure requires booting from a USB flash or CD-ROM drive before the system
drive. To determine the boot order for your system, reboot and enter BIOS Setup.
Depending on the BIOS vendor, look for a parameter named Boot Device Priority or
Boot Load Order. Ensure that the system boots the USB flash, or CD-ROM drive before
the drive that contains the operating system (OS).

For more information on how to set the CD-ROM drive boot order, consult the system
documentation for your PC.

If you still need additional assistance checking the boot order, contact Intel Customer
Support: http://www.intel.com/go/ssdsupport

5. Close Applications

Before beginning the firmware download process, close all applications except for your
Internet browser.

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Intel® Solid State Drive Firmware Update Tool

2.2 Option 1: Download the Intel® SSD Firmware Update Tool to USB Flash
Drive
The Intel® SSD Firmware Update Tool is packaged as an ISO image. Similar to an archive file or a disk image, an
ISO image is specifically designed for optical disks like CDs in a format specified by the International
Organization for Standardization (ISO).

This means that you cannot simply copy an ISO image to a blank USB Flash Drive. (It will appear as a data file
and will not work correctly.) The ISO image must be decoded with software and installed onto a blank USB
Flash Drive to make it bootable with the Intel® SSD Firmware Update Tool.

Note: Along with the steps below, a video of this process can be found at the link below:
How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool

For the purpose of illustration, we are using Universal USB installer software from
pendrivelinux.com, but you may use any installer that you prefer.

1. Go to the Intel download website located at http://www.intel.com/go/ssdfirmware.


2. Review the Read Me file to better understand the firmware update process. The Read
Me file contains high-level instructions for using the Intel® SSD Firmware Update Tool.
3. Review the Intel® SSD Firmware Release Notes document for a quick summary of the
firmware changes for each product.
4. Click Download to display the terms of the license agreement. (The Read Me.txt file
also includes the license agreement information.)
5. After reading the agreement, click ACCEPT to start the download.
The browser prompts you to select Open, Save or Cancel. See Figure 1.
Figure 1: Download the ISO Image

6. Go to http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/ and
download the freeware Universal USB Installer.
7. Install and run the Universal USB Installer (see Figure 2).
8. Select the Try Unlisted Linux ISO.
9. Browse to the location of the FUT ISO and select it.
10. Select the drive letter that corresponds to your blank USB Flash Drive.
11. Click Create.
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Intel® Solid State Drive Firmware Update Tool

Figure 2: Universal USB Installer

NOTE: Your screen will display the name of the current firmware update image file
(xxxxxxxx.iso).

2.3 Option 2: Download the Intel® SSD Firmware Update Tool to


Blank CD
The Intel® SSD Firmware Update Tool is packaged as an ISO image. Similar to an archive file or a disk image, an
ISO image is specifically designed for optical disks like CDs in a format specified by the International
Organization for Standardization (ISO).

You cannot simply copy an ISO image to a blank CD. (It will appear as a data file and will not work correctly.)
The ISO image must be decoded with software and installed onto a blank CD (CD-R or CD-RW).

1. Go to the Intel download website located at http://www.intel.com/go/ssdfirmware.


2. Review the Intel SSD Firmware Release Notes document for a quick summary of the
firmware changes for each product.
3. Click Download to display the terms of the license agreement.
4. After reading the agreement, click ACCEPT to start the download.
The browser prompts you to select Open, Save or Cancel.

5. Following are the steps to burn the ISO image to a blank CD-R or CD-RW for your
operating system.

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Windows 8/10

a) Insert a blank CD into your drive

b) Click Save to download the file

c) Specify a folder location when prompted (such as c:\temp)

d) Press the Windows key on your keyboard to go to the desktop, then


click the File Explorer icon on the taskbar

e) Navigate to the file folder you specified in step b

f) Right-click the .ISO file and select Burn disc image

g) Click Burn. The ISO image is burned to the CD

h) Click Close when finished

Windows 7

a) Insert a blank CD into your drive

b) Click Save to download the file

c) Specify a folder location when prompted (such as c:\temp)

d) Open the Windows Start menu, open the Computer folder, and go
the file folder you specified in the previous step

e) Right-click the .ISO file and select Open With

f) Select Windows Disk Image Burner

g) Click Burn. The ISO image is burned to the CD

h) Click Close when finished

2.4 Run the Intel® SSD Firmware Update Tool


After creating the ISO Image bootable USB flash drive or CD, make sure you have completed the setup
procedures before running the Intel® SSD Firmware Update Tool:

 Back up the SSD

 Turn off Drive Password Protection

 Designate the USB Flash drive or CD-ROM (as appropriate) to boot first or prior to
the OS drive

 Fully charge the battery (for mobile computers)

 Plug in the power cable (for desktop computers)

NOTE: If at any time during the firmware update process the program fails or your system displays a blank
screen, power down and reboot your computer. Run the firmware update process again. If the second
attempt fails, contact Intel Customer Support: http://www.intel.com/go/ssdsupport

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1. Tool will boot and present the end-user software license. You will need to press “enter” to continue
and read fully. Here is a sample text:

2. Once you click through and read the license the tool will prompt the user:

a. If the user declines the license agreement the tool will show the shutdown prompt:

b. If user says “y” to the license prompt, then the tool will scan for Intel SSDs.

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Intel® Solid State Drive Firmware Update Tool

i. If the drive does not need a firmware update it will show something like:

Note: The message displayed above could change depending on why the drive doesn’t need an update. It
could be because the drive is an invalid SKU or in a disable logical state.

ii. If the drive does need an update it will show as below:

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3. If the user says “n” (no) to the update it will show:

4. If the user says “Y” yes it will show:

Note: The last line “Firmware update successful” could be different depending on the status of the firmware
update. This will change if the firmware update failed for some reason.

5. After it will go to the next Intel solid state drive and show either what was displayed i.e. if no update is
needed or if there is an update.

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Intel® Solid State Drive Firmware Update Tool

6. Once the Tool has gone through all the drives it will show the shutdown prompt:

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3.0 Linux Instructions

3.1 Setting Up
Complete the following steps before starting the firmware update process on the computer containing
the SSD.

1. Back Up the SSD

Perform a complete system backup on your Intel SSD to ensure that no data is lost
during the firmware update process. Intel is not responsible for any data loss that might
occur during or after a firmware update on an SSD.

Following a successful firmware update, data restoration should not be required.

2. Plug In the Power

For mobile computers, ensure the computer battery is fully charged. For desktop
computers, ensure the system is plugged into AC power during the update process. Do
not remove power at any time during the firmware update process as this could produce
incomplete results and may render your Intel SSD unusable.

3. Close Applications

Before beginning the firmware download process, close all applications except for your
Internet browser.

3.2 Downloading the Intel® SSD Firmware Update Tool to a USB Flash Drive
The Intel® SSD Firmware Update Tool is packaged as an ISO image. Similar to an archive file or a disk image, an
ISO image is specifically designed for optical disks like CDs in a format specified by the International
Organization for Standardization (ISO).

You cannot simply copy an ISO image to a USB drive. (It will appear as a data file and will not work correctly.)
The ISO image must be decoded with software and installed onto a USB drive

Note: For the purpose of illustration, we are using Unetbootin installer software from unetbootin.github.io,
but you may use any installer that you prefer.

1. Go to the Intel download website located at http://www.intel.com/go/ssdfirmware.

a. Review the Read Me.txt file to better understand the firmware update process.
The Read Me file contains high-level instructions for using the Intel® SSD
Firmware Update Tool.
b. Review the Release Notes document for a quick summary of the firmware
changes for each product.
c. Click Download to display the terms of the license agreement. (The Read Me.txt
file also includes the license agreement information.) After reading the
agreement, click ACCEPT (at the bottom of the page) to download the firmware
update package.

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Intel® Solid State Drive Firmware Update Tool

2. Go to https://unetbootin.github.io/ to download the Unetbootin*. This utility will be


used to create a bootable USB Flash drive with the Intel SSD FUT ISO
3. Install process for Unetbootin:
a. sudo add-apt-repository ppa:gezakovacs/ppa
b. sudo apt-get update

c. sudo apt-get install unetbootin

Figure 3: After downloading both packages will be located under downloads

4. Extract the ZIP files to the preferred location

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5. Open the Unetbootin software. Make sure to have a blank USB flash drive attached to a
USB port to install the ISO on

a. Select the Disk Image option and upload the Intel SSD FUT .ISO Image
b. Under Type, select USB drive
c. Under Drive, select the Blank USB drive

d. Press OK to start burning the image

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Intel® Solid State Drive Firmware Update Tool

6. Restart the system and boot from the USB drive to load the Intel SSD Firmware Update
Tool.

3.3 Starting the Firmware Update Process


After creating the ISO image USB drive, refer to Section 2.4, “Run the Intel® SSD Firmware Update Tool” and
follow the steps to update the firmware if one is available.

Note: To boot into the connected USB drive, hold down the proper key as defined by your system
manufacturer during boot to change the Boot Order.

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4.0 Apple Mac Instructions

4.1 Setting Up
Complete the following steps before starting the firmware update process on the computer containing
the SSD.

1. Back Up the SSD

Perform a complete system backup on your Intel SSD to ensure that no data is lost
during the firmware update process. Intel is not responsible for any data loss that might
occur during or after a firmware update on an SSD.

Following a successful firmware update, data restoration should not be required.

2. Plug In the Power

For mobile computers, ensure the computer battery is fully charged. For desktop
computers, ensure the system is plugged into AC power during the update process. Do
not remove power at any time during the firmware update process as this could produce
incomplete results and may render your Intel SSD unusable.

3. Close Applications

Before beginning the firmware download process, close all applications except for your
Internet browser.

4.2 Downloading Intel® SSD Firmware Update Tool to a USB Flash Drive
The Intel® SSD Firmware Update Tool is packaged as an ISO image. Similar to an archive file or a disk image, an
ISO image is specifically designed for optical disks like CDs in a format specified by the International
Organization for Standardization (ISO).

You cannot simply copy an ISO image to a USB drive. (It will appear as a data file and will not work correctly.)
The ISO image must be decoded with software and installed onto a USB drive

For the purpose of illustration, we are using the Unetbootin USB installer software from unetbootin.github.io,
but you may use any installer that you prefer.

1. Go to the Intel download website located at http://www.intel.com/go/ssdfirmware to


download the ISO for the Intel SSD Firmware Update Tool

a. Review the Read Me.txt file to better understand the firmware update process. The
Read Me file contains high-level instructions for using the Intel® SSD Firmware
Update Tool.
b. Review the Release Notes document for a quick summary of the firmware changes
for each product.
c. Click Download to display the terms of the license agreement. (The Read Me.txt file
also includes the license agreement information.) After reading the agreement,
click ACCEPT (at the bottom of the page) to download the firmware package
2. Go to https://unetbootin.github.io/ to download the Unetbootin*. This utility will be
used to create a bootable USB Flash drive with the Intel SSD FUT ISO

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Intel® Solid State Drive Firmware Update Tool

Figure 4: View in the Downloads folder

3. Install the Unetbootin application

Note: Permission will need to be granted for the application to run, otherwise the following prompt will
appear:

Figure 5: Prompt for Permission Access

a. Open the Security & Privacy tab to select (App Store and identified developers), then
Allow.

b. After providing access, restart UNetbootin. The same message as seen in Figure 4
appears, but now there is an additional tab to open the software. Click Open.

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4. Within the tool, do the following to create the bootable USB drive. Make sure a blank
USB drive is currently connected to the system

a. Select the Disk Image option and upload the Intel SSD FUT .ISO Image previously
downloaded.

b. Under Type, select USB Drive


c. Under Drive, select the Blank USB drive
d. Press OK to start burning the image

e. Once the process is complete, the system will require to be restarted.

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Intel® Solid State Drive Firmware Update Tool

4.3 Starting the Firmware Update Process


After creating the ISO image USB drive, refer to Section 2.4, “Run the Intel® SSD Firmware Update Tool” and
follow the steps to update the firmware if one is available.

Note: To boot into the connected USB drive, hold down the “Option” key to force your system to boot from
the USB drive.

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